Implementation Project Manager Salary in Saint Paul, MN

About the TeamThe AP Curriculum and Assessment (C&A) Team at College Board (50+ staff) collaborates with colleagues across all aspects of the AP Program to develop, manage, and deliver AP's 40+ courses in a wide variety of subject areas. AP® is a rigorous academic program built on the commitment, passion, and hard work of students and educators from secondary schools and higher education. AP provides willing and academically prepared high school students with the opportunity to study and learn at the college level. About the OpportunityAs the Senior Project Manager, AP Curriculum and Assessment, you are responsible for overseeing all project management for course and exam revisions and updates from beginning to end. You are responsible for the maintenance and improvement of all course and exam revision and updates roadmap documents, timelines, and process templates and documentation. As Senior Project Manager, you are responsible for creation of project plans in SmartSheet, monitoring each step of the plan, reporting on the health of the project, and ensuring the project meets its deadlines with all appropriate deliverables completed. You will also act as the C&A project liaison for projects that C&A staff work on with other departments within AP, such as project additions, project-based learning, research studies, etc.Additionally, you are responsible for the creation of a library of process documentation and templates to support all operational and project-based work for the full Curriculum and Assessment team. This process documentation must be clear and designed to align and streamline the work done within the department. Part of this library will include the creation and maintenance of file structures within SharePoint as well as the revamping of SmartSheet dashboards to be full-team as well as course-specific and contain all necessary visualizations and links to process documents as well as commonly accessed links. You are responsible for oversight and improvement of the existing SuperCalendar (a SmartSheet calendar system designed to unify all tasks and deadlines within a single individualized and personalized calendar) to ensure it is meeting the needs of all C&A staff, inclusive of work done with other departments within AP.Finally, you are responsible for managing the roadmap and data sourcing for standard setting and acting as the liaison with Psychometrics. You will also support the oversight of the multi-million dollar AP Curriculum and Assessment Operations budget as well as provide cross-team support for all cyclical operational work and special projects that may arise involving C&A staff.In this role, you will:AP Course and Exam Updates and Revisions (50%)Maintain the course and exam revisions and updates timelines, refining them when necessary based on research and experience, and developing additional documents related to process and timeline for course and exam revisions and updates.Create a project plan and serve as Project Manager for all course and exam revisions and updates, from initiation/kick-off of course framework development to implementation of revised/updated course and exam, including collaboration with departments such as publications, instruction, course audit, and AP Classroom.Serve as C&A project liaison when needed for projects C&A staff are involved in cross-departmentally, such as project additions, project-based learning, research studies, and other projects as designated.Oversee and manage the standard setting roadmap and all related data sources and artifacts that serve as inputs to standard setting decisions and processes, including liaising with Psychometrics.Process Development, Structure, and Organization (40%)Maintain, augment, and improve the existing "SuperCalendar" structure within SmartSheet, including coordination with other departments to incorporate those workstreams.Conduct on-going research, inclusive of surveys and focus groups, to understand and define the needs of the C&A Team with regard to process documentation, process library, file structure/management, and dashboards.Document the input and feedback gained from the research and utilize it to continuously improve on the structures and processes created to further improve and refine them in alignment with organizational and team goals.Create well-developed process templates and documents for common projects for C&A staff, including timelines, document templates, and SmartSheet timelines and dashboards.Develop and maintain a file structure/management schema within Sharepoint and SmartSheet that is well-documented and clearly understood by all team members.Refine and revamp the existing C&A dashboards on SmartSheet to make them a single stop for all C&A team members to find what they need to do their work in the most efficient way possible, including course-specific information, SuperCalendar, process documentation, commonly accessed links, and anything else identified within the research as needed by the team.AP Operations and Budget (10%)Provide cross-team support for all cyclical operational work.Support with financial oversight of multi-million dollar AP Curriculum and Assessment Operations BudgetAbout YouA Bachelors degree, Masters degree preferred.At least ten years of relevant project, product and/or program management leadership required, preferably in the education industry.A strong background in quantitative data analysis required.Superior technical skills/expertise in Smartsheet and full suite of Microsoft office applications (especially Excel and Powerpoint).Strong analytical thinking skills and a data-driven approach to decision-making and prioritization, with the ability to forecast and measure using appropriate metrics.Ability to oversee multiple workstreams with dependencies while keeping projects and budgets on track.Ability to identify risks early with a creative approach to problem-solving.Proven ability to build relationships and influence others to action.Ability to lead meetings effectively with a broad range of internal and external constituents.Superior presentation and written communications skills.Superior project management skills.Ability to manage the entire process/product line life cycle from strategic planning to tactical activities.Must have demonstrated experience, judgment, and leadership to execute diverse projects simultaneously with multiple stakeholders at all levels of the organization.Strong customer service orientation.Willingness to travel 6 to 8 times a year (domestic).Authorization to work in the United StatesAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $104,000 to $150,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-REMOTE#LI-GG1

As a Supply Chain Execution Control Manager, you’ll support facility leadership to ensure proper execution of standard operating procedures, process efficiency and implementation of initiatives across an entire territory. You’ll analyze data, evaluate performance and collaborate with field partners. You’ll also identify operational opportunities, perform action planning and validate processes and employee behaviors. In this role, you’ll use both on-site visits to facilities and remote work to ensure business results are met.This role is hybrid, which means you will work some days at a Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.For this role, you must live within drivable distance to a Best Buy Regional Distribution Center (RDC) in one of the following locations: Dinuba, CA; Dublin, GA; Nichols, NY; Findlay, OH; Ardmore, OK; Staunton, VA. Compensation will be based on the RDC closest to you.What you’ll do Initiate, develop and facilitate communication of complex financial presentations and reportsUnderstand, build and execute business strategies to align individual and team prioritiesPartner cross-functionally within supply chain, field and other business partners to support strategic initiativesLead field-facing discussions of performance to deliver results for improved distribution center process executionDeliver data- and technology-driven solutions to support operational processesCommunicate deliverables, progress, risks and issues to a broad set of stakeholdersBasic qualifications Ability to travel up to 40% of the year5 years of experience in supply chain or related field2 years of direct or indirect people leadership experience2 years of Manhattan Warehouse Management software experiencePreferred qualifications Highly effective collaboration and communication skillsExperience coordinating small- and large-scale projects extending over a 12 month timeframeMicrosoft suite proficiencyWhat’s in it for you We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Job SummaryThe Project Manager is responsible and accountable for planning and allocating resources, preparing budgets, monitoring progress, and keeping stakeholders informed throughout the project lifecycle. The Project Manager leads a team of professionals in completing projects by a set deadline to uphold business initiatives. This position defines, plans, and delivers complex programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time, and budget. Includes the management of a group of internal and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business. All of this takes place within the framework of achieving the company's goals and vision.Essential FunctionsManage large-scope and/or high-risk projects from proposal to completion.Effectively manage multiple projects simultaneously.Lead inter-office and/or inter-department project teams.Determine cost structure, adjust fee schedules, and provide estimates for work.Review, draft, and negotiate sub-consultant contracts in accordance with company policy.Read, understand, and comply with all project contractual requirements.Ensure that all projects have necessary documentation completed, including written proposals, contracts, and Acknowledgement of Services, signed or documented as indicated by company policy. Open work orders, prepare change orders, and complete other necessary documentation. Manage project financial status including adjustments. Monitor project budget monthly (at a minimum) and prepare monthly invoices for review.Review aged accounts and work with accounting department to arrange payment on aged accounts.Maintain project file including contract, reports, invoicing, and other project documentation. Maintain client communication for the project, including any changes to project services or budget.Actively communicate project risks and concerns to stakeholders.Provide routine project progress updates.Develop and maintain business relationships. Actively market services to new and existing business contacts.Actively participate in professional organizations.Assist in the development and implementation of strategic growth plans for department.As applicable, provide engineering or technical expertise for assigned projects. Technical role will vary according to level of technical expertise and experience.Ability to anticipate, recognize, and manage risk/liability. Ability to be forward-thinking with respect to technologies, practices, policies, and other areas in order to promote and advance the company.Qualifications and Education RequirementsBachelor's degree in Project Management, Civil Engineering, Geology, Geotechnical Engineering, or a related field; OR an equivalent amount of related experience in lieu of an applicable degree.Minimum of 3-5 years of experience in project management.Valid driver's license and acceptable driving record. Maintain compliance with DOT driver regulations if required for position. Maintain appropriate physicals if required for position.Excellent communication skills including the ability to present ideas to large groups in a clear and compelling manner.Ability to interact effectively with a wide variety of people, work effectively within project teams, resolve issues and problems in a constructive manner, and work independently in the field.Experience using personal computer software, especially Microsoft Office. ERP experience required.Demonstrated skill in cultivating and managing client and internal relationships to foster a positive working environment, to develop strong teamwork, and to resolve issues and problems in a positive manner. Preferred Skills3-5 years of project management experience in construction/engineering.5-10 years of experience in project management strongly preferred.Project Management Professional (PMP) certification. Ability to develop and implement creative/innovative solutions to a wide range of problems.Willingness to travel.

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:In your role as a Senior Manager, you will:Collaborate with our business partners in Treasury and Credit to provide technical accounting guidance for specific transactions. Work as part of a highly-engaged technical accounting team to support various initiatives across our broader Controllership and Finance organizations.Implement new accounting standards as issued and stay informed of specific projects being undertaken by the FASB.Job Description:Responsibilities:The Senior Manager, Accounting Policy Group will partner with PayPal business leaders and the wider PayPal finance organization as a lead voice on technical accounting and reporting matters.Job Requirements:Provide technical accounting expertise and leadership to the finance and business organizations on the consequences of accounting issues impacting our businessConsult with business partners regularly to ensure awareness of significant transactions and potential accounting impactAssist in structuring transactions to optimize operational and accounting consequencesAssess the impact of complex technical accounting matters, apply professional judgment, and manage to conclusionLead the assessment, implementation, and compliance with new and proposed accounting and reporting standardsAssist with and present accounting issues and finance projects for PayPal executive teamProvide technical accounting support within finance transformation work programs and other process enhancementsProvide technical accounting training to broader finance team and business partnersCollaborate with PayPal's financial reporting team to provide technical expertise related to our financial statements and disclosuresLead a variety of special projectsBasic Qualifications:Minimum ten years of related experience; solid experience with top tier public accounting firm essential; experience in Financial Services industry is required.Bachelor's Degree in Finance, Accounting, or related field and equivalent work experience.CPA is required.Hands on experience in dealing with a wide variety of complex accounting issues and applicable US GAAP; with a specific emphasis on loan accounting and credit losses, financial instruments, derivatives and hedging, fair value accounting, and loan sales or securitizations.Strong leadership, organizational and problem resolution skills, ability to work with diverse groups.Ability to research accounting related to complex transactions and communicate to various levels of management in a simplified manner.Manage complexity and ambiquity and apply strong professional judgmentExcellent verbal and written communication along with superior presentation skills.Proactive and creative approach, strong analytical skills with good sense of humor and ability to create and maintain a balanced, positive work environment.Ability to lead, organize, and manage projects beginning to end that require coordinated efforts across multiple functions (e.g., Accounting, Tax, FP&A, Treasury, Legal, Operations)Ability to exercise discretion, and judgment.Excellent interpersonal skills.Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$99300 to $216040Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

Responsibilities of the Sr. PMCreate and track action item listsDocumentation of business processesEnterprise change management planning and supportFacilitate and lead various project management meetingsEnsure management artifacts are kept up to date and available to all stakeholdersPlan, manage and facilitate collaboration meetings with OCIO and critical DOI stakeholder groupsFacilitate "root cause" analysis and "red team" review meetingsFacilitate the acceptance and organizational change associated with alternative business processesFacilitate the development of a solutions architecture, and operational support planFormulation and updating and baseline of Work Breakdown Schedule (WBS) project schedulesIdentify project issues, manage and track to resolution or escalation for multiple, concurrent projectsImplementation and installation planning and execution and roll-outIncorporation of software development lifecycle (SDLC) and change management processes within project delivery cyclesLeading team members to deliver software development lifecycle documentationLeading and coordinating efforts in the development of pricing models for new services or new aspects of existing services and creation of service catalogsLeading technical staff in the development of support models for new services or new aspects of existing servicesManagement / Configuration Control and IT Workload ManagementOperating Plan Development and utilization: the contractor may be required to develop operating plan documents to provide a description of how production support services will be delivered.Perform business requirements and technical requirements development (i.e., Use Cases)Perform management reportingReengineering flows and process documentation.Requirements DocumentationTechnical Solution DevelopmentAssist with the execution of configuration management processes and procedures.Develop and track ongoing operational tasks related to supporting a directory services environment.Support for transition activities which will be orchestrated within the overall context of the Unified Messaging Section body of work.Tracking and reporting progress, as requiredLessons learned creation and facilitationAssist with conducting market research for technical solutionsAssist with the documentation, development, and version control of concept of operations documentsAssist with the preparation of business requirements and technical requirements documents development (i.e. Use Cases).Assist with the documentation of Risk Management PlansPrepare and deliver PowerPoint presentations to update senior management on latest developments and issuesPrepare meeting agendas, facilitate technical conversations during meetings and document action items.Assist with Technical Solutions DevelopmentIdentify and monitor project issues for management, resolution or escalationTrack and monitor activities on a daily basis to include risk identification and mitigation strategiesResource QualificationsProject Management Professional (PMP) certification with at least 5 years' experience in a Technical PM roleDemonstrated experience working with Directory Services InfrastructureFamiliarity with MS-Office automation products, including MS-Word, MS-Excel, MS-PowerPoint, and MS-ProjectKnowledge of requirements analysis and management;Ability to work collaboratively; Demonstrated experience and capabilities in high level report writing and oral presentations for executive level management.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:The position will be remote based out of Austin, Scottsdale, Chicago (or remote) office and report directly to an Internal Audit Sr. Manager of PayPal. The position will be responsible for supporting the Global Internal Audit Plan by supporting Advisory and Third Party Risk audit projects and requests.Job Description:Job Description:The position will be remote based out of Austin, Scottsdale, Chicago (or remote) office and report directly to an Internal Audit Sr. Manager of PayPal. The position will be responsible for supporting the Global Internal Audit Plan by supporting Advisory and Third Party Risk audit projects and requests.Execution of the global Advisory, SOX Readiness, and Third Party Risk Management internal audit plan.Evaluating the adequacy and effectiveness of internal controls relating to financial, operational, compliance, technical, and legal risks across the organization in accordance with our audit methodology and the established risk assessment framework.Identify risks and act as business partner various key stakeholders.Contribute to risk assessment/business monitoring activities and the overall implementation of group audit methodology.Managing audit assignments, writing audit issues and reports, socializing with management, soliciting feedback, facilitating issue tracking, and validating closure of issues.Proactively developing and maintaining professional working relationships with colleagues, the business and respective support areas, and work in an integrated manner with fellow team members both locally and globally.Completing all work assigned on a timely basis, including ad hoc projects and special investigations. Developing broad business acumen and risk management experience.Keeping current on business/industry changes and their effect on the business, audit plan/approach, and risk assessments.Providing coaching, mentoring and direct people leadership to less experienced teammates.Participating in covering audits and advisory projects over PayPal's other non-US legal entities.The ideal candidate should have a minimum of 6 to 10 years of External Audit, Advisory, or Internal Audit experience within a large and high growth company that provides financial products and services, and proven experience in evaluating internal controls.The successful candidate must possess:Proven experience in evaluating controls across multiple jurisdictions in a global financial organization.Excellent relationship and communication skills to build internal networks within the team and wider firm, and the ability to clearly articulate business risks and controls at the senior management level.Excellent client relationship skills.Proactive approach in managing engagements and seeking ways to add value.A team player with excellent time and project management skills and the ability to successfully manage multiple projects at one time.Experience designing audit test programs to evaluate the adequacy of system and manual controls.Excellent problem solving skills, attention to detail, and proven success in ambiguous environments.Demonstrated ability to see the big picture, analyze risks, and make recommendations for improvements to mitigate those risks.A passion for understanding the unique PayPal community, along with a passion for understanding the online payments business.Key Responsibilities:Execute a range of internal audit and advisory projects from the planning and execution through to reporting. Develop and maintain constructive working relationships with client at all levels of management.Identify and deliver on value added services to the department and key stakeholders.Provide stakeholders with strategic and operational solutions to their needs.Support the internal audit strategies and methodologies for the Advisory and Third Party Risk Portfolio.HIGHLY DESIRED:Certified Public Accountant or Certified Internal AuditorBig 4 or Financial Services Experience Experience using audit data repository, work paper documentation, risk assessment tools such as AuditBoardAdditional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.The U.S. national annual pay range for this role is$82500 to $187990Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] general requests for consideration of your skills, please Join Our Talent Community.

Who we are: CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook. About the team: CyberArk Support provides front-line technical support for the company's worldwide enterprise customers and partners. They support the entire CyberArk product line of IT Security and Privileged Identity Management solutions. They resolve the customer's technical problems by interacting with them via web, phone, and email.About the position: Reporting to the Director of Technical Support, the Premium Support Manager will manage and lead the regional Premium Support Engineers team and will fully own the second line support in this region. The Premium Support Manager is part of the Support Leadership, responsible for the direction of the Support group in CyberArk.What you will do: Lead, manage, mentor, and ensure development of the regional Premium Support team in coordination with the regional Director and other team Managers Be responsible for support provided to all of CyberArk's Premium customers, by local team members, global teams, and other departments Manage business and technical escalations, together with other departments and regions, through to resolution Define, and measure team KPI's. Tracking team performance, and encourage continuous improvement Participate in the definition, planning, and execution of the team roadmap according to CyberArk's strategic targets. Includes defining processes, procedures, guidelines, and tools to improve the team's productivity, quality, wellbeing, and success Fully manage support related projects, inception to implementation. Working with other departments on such projects, and ensure their success Learn about the business and what drives competitive advantage Seek to understand the strategic planning process and how their work relates to the business overall. What you need to succeed: 3+ years' experience in enterprise level Support management leading 8+ Engineers Customer centric, leader by heart with heightened sense of empathy Experience in handling technical escalations Resiliency to stressful situations, ability to stay calm and maintain effective decision-making ability under pressure Experience in hiring, training and mentoring people for excellence Ability to define and design tools and processes Positive can-do attitude, both internally and in customer-facing situations. Excellent communication and organizational skills Excellent written and verbal English skills Proven technical skills Strong knowledge of Windows OS Capable of understanding the technical aspects of a complex systems Capable of researching and understanding third party software and APIs Strong ability to troubleshoot issues and provide resolution CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time.The salary range for this position is $105,000 - $150,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. #LI-SS1

Our client is seeking an IT Infrastructure Manager to provide strategic leadership and technical expertise across hardware, software, security, networking, and cloud operations within the Information Technology department. This role involves hands-on technical work alongside managing a team, requiring exceptional communication, interpersonal skills, and professionalism to foster a collaborative work environment. The IT Infrastructure Services Manager is pivotal in delivering outstanding customer service to both internal and external stakeholders within the organization.This is a permanent/direct hire position which will be hybrid with 3 days per week in-office in St. Paul, MN. Target pay is $135-145k+10% bonus.Candidates must be local to the Minneapolis-St. Paul, MN metro area. Candidates must also be eligible to work in the U.S. without sponsorship both now and in the future.ResponsibilitiesManage multiple projects, overseeing all phases from planning to implementation, ensuring alignment with organizational objectives.Lead or participate in cross-functional project teams to achieve strategic goals.Build, monitor, and maintain on-premises and cloud-based networks and information systems.Proactively troubleshoot issues and optimize efficiencies through existing and emerging technologies.Conduct ongoing analysis and preventive maintenance to ensure network and information system integrity.Oversee backup, recovery, and disaster recovery activities to uphold business continuity.Support Information Security and Privacy Programs to mitigate system threats and vulnerabilities.Maintain and update infrastructure procedures and processes as necessary.Manage IT cost center, including budgeting, forecasting, and vendor invoice approval.Analyze business requirements and recommend solutions to meet organizational information system needs.Collaborate with the Director of Infrastructure to establish development goals, standards, procedures, and runbooks.Leadership ResponsibilitiesLead the infrastructure team, including Network and Systems Engineers.Responsible for recruitment, performance management, and professional development of the team members.RequirementsBachelor's degree in Information Systems or related field preferred; Technical certifications from reputable institutions are a plus.Minimum 7 years of relevant IT experience required, with at least 5 years in a supervisory capacity.Proficiency in cloud technology is essential (Azure preferred); experience with cloud migration planning and execution is advantageous.Prior experience in the financial industry is preferred.Certified accreditations in relevant technologies are preferred.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.Why you'll love this role: Cribl is looking for a senior web marketing hero to take Cribl's website experience to the next level, through UX planning, interlock to product experiences, personalization, conversion rate optimization and behavioral analytics. This person is a self-starting, data-driven, revenue-centric marketer who understands how to plan and manage agile rollouts for new web initiatives, and apply an experimental mindset to drive insights, roadmaps, and business results. The ideal candidate will be well versed in modern digital web stacks, UX design methods, obsessive about measuring results, and proven in their ability to roll up their sleeves to get work done. As an active member of our team, you will: Provide lead governance of user experience on cribl.io - assisting with a redesign of UX and IA as part of a web refresh, providing ongoing testing and optimization, and leading project-based UX design and content development for new pages, tools, content offers and digital experiences. Applying experimentation to test and optimize templates, navigation and specific pages - feeding this back to both frontend and CMS development, and business/content stakeholders. Drive web cohesion to product experiences by constantly optimizing the path to product demo and trial, and community engagement - being the key interface with Technical Marketing and Engineering resources for planning across subdomains to drive a compelling experience and holistic look and feel. Interlock with Marketing Operations and Demand Gen to drive personalization into the web experience as part of an intelligent multichannel approach (drawing on first- and third-party data - using personalization engine tools interlocked to MAP/CRM/CDP, demonstrating increases in engagement and conversion. Drive site wide conversion rate optimization through experimentation with calls to action and journey logic. Own the site chat bot strategy, implementation, ongoing optimization - liaising with Sales Development Reps to ensure strong utilization, meetings booked and conversion efficiency. Own reporting for the user experience through application of GA4, behavioral analytics tools, CRM waterfall data, and Bizible attribution data. Work with our US based web agency & existing Sr Web Manager for implementation to frontend and CMS. Provide ad-hoc backup for web administration across frontend and CMS, as required. Manage associated budgets and finance admin If you've got it - we want it: At least 8-10 years of experience in web and digital marketing, with 3-5 years specifically within a software company, ideally targeting IT or Security in large enterprises. Demonstrable experience across the web stack, including analytics (GA4, behavioral analytics tools), personalization and testing (Mutiny/VWO/Optimizely), design (Figma), chatbots (Qualified/Drift), content serving tools (PathFactory/Uberflip), demo tools (Demostack/WalkMe/Navattic), headless CMS (Contentful/Contentstack/Sanity) and Google Tag Manager. Knowledge of tools like 6sense, Demandbase, SFDC, Marketo & Bizible a plus Commitment to stay at the front of the industry regarding digital trends, continuously bringing outside perspectives and best practices. Strong analytical skills, and proven track record in making data-driven decisions to continually optimize performance and determine future work and investments. Expertise in performance analytics, A/B testing, and conversion rate optimization. Big picture thinking, and meticulous attention to detail - ability to quickly understand overall business objectives, create a well-aligned execution plan with clearly defined metrics and KPIs. Exceptional communication, collaboration, project and budget management skills. Can clearly articulate ideas, frame problems and offer solutions. Effective time management skills and the ability to multi-task: calm under pressure and aggressive timelines. Highly motivated, driven and self-starting individual. Ability to effectively manage relationships in a remote environment - excelling in collaborating and engaging via tools like Slack & Jira. Salary Range ($113,000 - $141,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.Bring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

Are you an experienced Project Manager / Coordinator with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Project Manager / Coordinator to work in Chicago, IL.Position Summary: Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Primary Responsibilities/Accountabilities:Leads the planning, coordinating, and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Builds effective relationships with internal/external stakeholders.Gathers and formats data into regular and ad-hoc reports, and dashboards.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Broader work or accountabilities may be assigned as needed.Qualifications: 5-7 years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Attention to detail & organizational skills - In-depth