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Project Specialist Salary in Saint Paul, MN

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Agile Project Manager

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Applications Manager

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Applications Project Manager

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Architect Project Manager

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Assistant Project Manager

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Associate Project Manager

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Business Project Manager

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Capital Project Manager

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Clinical Project Manager

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Customer Project Manager

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Design Project Manager

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Digital Project Manager

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Electrical Project Manager

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Facilities Project Manager

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Finance Project Manager

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General Project Manager

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Global Project Manager

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Healthcare Project Manager

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Implementation Project Manager

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Infrastructure Project Manager

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International Project Manager

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Marketing Project Manager

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Principal Project Manager

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Program Coordinator

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Project Assistant

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Project Control Manager

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Project Controls Manager

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Project Coordinator

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Project Integrator

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Project Management Consultant

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Project Manager

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Project Officer

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Security Project Manager

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Software Project Manager

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Support Project Manager

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Systems Project Manager

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Technical Project Manager

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Technology Project Manager

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Testing Project Manager

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Training Project Manager

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Utilities Project Manager

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Career Kickstart: Director, Assessment Specialist, Networking Fundamentals
TheCollegeBoard, Saint Paul
About College BoardCollege Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world's leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more than seven million students prepare for a successful transition to college through programs and services in college readiness and college success-including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.About Career KickstartCareer Kickstart expands the successful AP model to the career and technical education space by offering schools a new set of career-oriented high school courses that provide students with relevant, high-quality instruction and experiences that lead to industry-recognized credentials and college credit. Ultimately, these experiences power students' progress to in-demand jobs in high growth sectors and access to choice-filled lives. We are in the process of building courses and assessments for a Cybersecurity Pathway, and are seeking dynamic and experiences candidates to join our team and to bring high-quality Cybersecurity Assessment experiences to all students.About the OpportunityAs the Director, Assessment Specialist: Networking Fundamentals, you are responsible for the quality and validity of all assessment content for the Networking Fundamentals exam. Cybersecurity 1: Networking Fundamentals is the first course in a two-course Cybersecurity Pathway.The Assessment Specialist is the primary point of contact for all assessment content developed for the Networking Fundamentals exam. The Assessment Specialist is responsible for all item development and management, from authoring to administration, as well as training and collaborating with subject-matter experts (SMEs) in K-12, higher education, and industry. The Assessment Specialist trains SMEs on assessment development protocols, translates across academic and technical experts, coordinates with pre- and post-production colleagues (including editorial, graphics, publications, and psychometrics) and collaborates to develop formative assessment materials and resources to support CK Cybersecurity Pathway teachers and students across the United States.In this Role, You WillAssessment Development and Scoring (80%)Serve as the assessment lead for Cybersecurity 1: Networking Fundamentals.Collaborate closely with the assessment lead for Cybersecurity 2: Cybersecurity Fundamentals as well as the course leads for both courses to maintain harmony across pathway exams.Recruit, train, monitor, and provide feedback to assessment item writersAuthor and revise assessment content and train others to author assessment contentLead the development of all formative and summative assessment content through iterative review stages with multiple internal and external stakeholders, including the Cybersecurity Course Leads, Assessment Production teams, CK Assessment Director, and Test Development Committee.Be responsible for development of all assessment forms, ensuring that the exam aligns with approved curricula and test specificationsConduct multiple face-to-face weekend meetings as well as virtual meetings (during work week, evenings, or weekends) with each of the committees within your stewardship as well as other committee meetings in the discipline as needed.Lead in-person and virtual scoring events and produce scoring materials to publish for teacher and student useAssessment Quality and Process (20%)Contribute to current research and best practices related to assessment; participate in regular discussions with other Career Kickstart and AP Curriculum & Assessment colleagues on current assessment standards and practices, building toward common, shared beliefs about the direction of CK assessment and the larger CTE educational and assessment communityContribute to creating and refining processes for efficient, high quality assessment developmentRefine and improve question task models in collaboration with Assessment Director and other internal and external stakeholdersMake data-driven recommendations for CK Cybersecurity exam design improvements in collaboration with and aligned to other College Board initiativesMonitor and improve exam validity, reliability, fairness, and quality, as well as reader reliability in accordance with established program thresholdsServe as a recognized and trusted resource within the community by collaborating with the CK Course Leads in engaging with the community to drive teacher satisfaction with the CK Cybersecurity Pathway courses and examsAbout YouYou have:Knowledge of current trends and emerging topics in K-12, higher education, and/or industry networking/cybersecurity standardsAdvanced degree or certification is preferred, though not required. (e.g., a Master's degree in education, computer science, or information technology; industry certifications such as CompTIA Network+, Security+, etc.)Familiarity with current networking assessments, including industry recognized credentialsUnderstanding of Career and Technical Education programs, goals, and stakeholders (preferred)Willingness to explore new and creative methods for assessmentTeaching experience or applied professional experience in computer networking or a related field (preferred)Experience in standardized assessment development (preferred)Experience with digital assessment (preferred)Excellent oral and written communication skills, including the ability to translate complex technical information for a variety of audiences and purposesExcellent organizational and planning skills, including the ability to effectively handle multiple, competing tasks simultaneouslyMeticulous attention to detail, including the ability to closely proofreadExcellent skills in process and procedure implementation, including adhering to project plans and schedules, and maintaining project management documentation for trackingTechnical acumen and aptitude; proficiency with Microsoft Office and use of browser-based applications and toolsExcellent interpersonal and collaboration skills, including the ability to interact with staff at all levelsWillingness to give, accept, and address constructive feedbackStrong customer service orientationAbility to travel 6-10 times a year (domestic)You must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filled. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process.Preferred Application Deadline: April 15, 2024About Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-REMOTE#LI-GG1
Refugee Specialist
YMCA OF THE NORTH, Saint Paul
1. Job Summary: The Refugee Specialist is responsible for coordinating the administration of special refugee projects for the New American Welcome Center program. The incumbent will provide analytical, technical, and organizational coordination in the administration of special refugee projects. Lead the coordination of the special refugee project application review and administration processes. Design, develop, and maintain special refugee projects and program promotional and informational materials and coordinate effective communication of services, program requirements, and policies and procedures to interested stakeholders. Essential Functions: Develop and implement policies, procedures, and protocols related to special grants project. Monitor and provide reports on all grant project activities. Cultivate relationships with refugee serving organizations and stakeholders. Nurture positive relationships with partners, families, and community stakeholders, proactively addressing concerns, promoting client satisfaction, and fostering community partnerships. Ensure compliance with all applicable regulatory requirements, industry best practices, and maintaining a culture of excellence and continuous improvement. Collaborate with stakeholders to determine project needs and opportunities within targeted communities. Perform administrative duties to support the program as needed. 2. Relationships: This position reports to the Executive Director of Social Responsibility who reports to the VP of Social Responsibility. The incumbent interacts regularly with youth, families, community partners/agencies, educators, volunteers and other YMCA program staff. 4. Qualifications: Required Minimum of 1 year of experience advocating for and/or engaging with refugee individuals, youths, and families. Excellent relationship building, trust building, problem-solving, and interpersonal communication skills. Demonstrated ability to collaborate with various groups to achieve a desired end result. Ability to be highly organized, determine priorities, balance a variety of duties at the same time, and work under time pressure. Must be able to work in an independent and self-directed manner Ability to work cooperatively with individuals from diverse backgrounds. Strong Microsoft Office skills including Excel, Word, SharePoint, Teams and Outlook. Preferred Multilingual Bachelor degree in accounting, business, or related field 5. Work Conditions: Ability to travel locally for meetings, community events, on-site community visits. 6. Additional Notes: This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from the Sr. Director of Social Responsibility or their representatives in completing projects or performing duties deemed necessary for the branch, camp, or Association success. Diversity, Equity and Inclusion Pledge The Y of the North is committed to the work and everyday practices of eliminating disparities and eradicating of unjust systems to become a multicultural, anti-racist and anti-oppressive organization. YMCA of the North team members and volunteers must exemplify the associations mission, vision and values of caring, equity, honesty, respect and responsibility. The YMCA of the North continues to develop plans and strategies to ensure team members and volunteers reflect the demographics of the communities we serve. We will continually conduct institutional racism and oppression review of our policies, procedures and practices in recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; layoffs; terminations; and the ongoing development of a multicultural, anti-racist and anti-oppressive work environment and culture that promotes equity and respect for the human dignity of all. We value and respect this diversity and choose to be inclusive through our acceptance of all.
Business Integration Specialist
NCCO, Saint Paul
Job Title Business Integration SpecialistDepartment Information TechnologyLocation 899 Montreal Circle, St. Paul, MN 55102Reports to Director of ITSchedule 40 hours per week, Mon-Fri, as arranged with Manager; hybrid schedulePosition SummaryNCCO is looking for an individual to take responsibility for the various data interchange processes we have both internally and with third-party organizations. These data interchange processes include managed integrations on the Boomi iPaaS platform, custom processes created in-house, and EDI transmissions. This person will also be responsible for working with business leaders to develop integration into a value-added service to our customers and partners; specifically, coordinating efforts between technical resources, project management, business stakeholders, and external partners to achieve the goals of the enterprise. Essential Duties and ResponsibilitiesDevelop a deep understanding and expertise of our existing integration processes.Collaborate with stakeholders and the Director of IT to determine integration business needs.Develop and maintain secure and reliable system integration solutions with an adherence to data integrity.Monitor the performance of active integrations and coordinate troubleshooting efforts.Create and maintain documentation for stakeholders. Participate in AI deployments & security concerns.Support our existing EDI process in a backup capacity.Qualifications/Skills/AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. NCCO will train the right candidate to excel in this opportunity. Minimum of a 2-year college degree or equivalent experience. Demonstrated ability to match business needs with the appropriate resources, whether internal or external.High-quality writing skills to produce communications to stakeholders and documentation for internal use.Technical understanding of databases (SQL Server), APIs, and basic networking concepts.Boomi platform experience is strongly preferred.Demonstrated ability to quickly learn new technologies.Success AttributesProgramming experience a plus.Time and task management skills, self-motivated.For more than 115 years, National Checking Company (NCCO) has developed and produced products that drive success for the food service and hospitality industries. We specialize in products that improve restaurant profitability, enhance food safety, increase server and restaurant efficiency, and promote a more enjoyable and satisfying dining experience.Headquartered in St. Paul, NCCO is a family-owned business that takes pride in their hard-working staff who are dedicated to providing exceptional customer service. With innovation as a top core value, NCCO fosters an environment that embraces diversity, equity, and inclusion. As we continue our journey of growth, we celebrate the collective sum of individual life experiences, knowledge, self-expression, unique abilities, and talents that create our culture. Together we look forward to creating a bright future as we launch new product lines, marketing programs, and technologies to help end users provide stellar customer service and achieve their business goals. NCCO is an equal-opportunity employer.www.ncco.com
Curriculum Support Specialist, Contractor
Stride, Inc., Saint Paul
Job DescriptionSUMMARY: The Curriculum Support Specialist (Contractor role) will provide support for curriculum architects, audio/video engineers, and visual designers to create efficient workflows within and across Stride's large-scale online course production. This is an ideal opportunity to develop your educational technology skills with a leader in online education.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Support video and audio production.Ensure that online lessons are accessible for all students.Use spreadsheet-based data to manage storyboard elements and course assets.Run scripts to automate course production tasks.Train and oversee work completed by vendor partners.Complete quality assurance checks on online lessons and make fixes when needed.Supervisory Responsibilities: This position has no formal supervisory responsibilities.MINIMUM REQUIRED QUALIFICATIONS:Bachelor's degree ANDOne (1) year of experience in a related field OREquivalent combination of education and experienceCertificates and Licenses: None required.OTHER REQUIRED QUALIFICATIONS: Meticulous attention to detailAbility to understand how various industry-standard and proprietary tools work together across the curriculum-authoring ecosystem to output the desired end-productCreativity and critical thinking to execute operational efficiencies and to find economies of scaleExcellent analytical and problem-solving skillsWriting skills, to communicate information effectively to the business, managers, and technical staffExperience working in a team-oriented, collaborative environmentMicrosoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.Ability to clear required background checkDESIRED QUALIFICATIONS: Experience with large-scale course productionInterest in instructional design, data architecture, and/or curriculum-production operations.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections.We anticipate this position will pay between $21.43 to $26.46 per hour.This is a temporary/contractor role for 90 days and you will be an employee of Randstad. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
MDR/Vigilance Specialist
Redbock - an NES Fircroft company, Saint Paul
(W2 ONLY, with benefits)MDR- MDR/Vigilance Specialist (24-Month Contract in Mounds View, MN):Work Location: Hybrid - M/T/F virtual; W/Th in office in Mounds View, MNTop 3 things the hiring manager is looking for: Previous experience with Legal activities, preferably holding a JDAlso open to candidates coming from a Regulatory or Healthcare background. Ideally seeking candidates capable of easily interpreting and effectively communicating requirements for various standards and regulationsAnalytical reading/writing, with excellent communication skillsStrong attention to detailTop 3 Tasks or Responsibilities in scope for this role: Electronically process eventsPerform tasks to obtain adequate information for proper documentation and closure of the eventCollaborate with technical, clinical, field, and other client employees to determine reportabilityDescription:In the MDR- MDR/Vigilance position you will participate in the company's medical device surveillance platform, including the intake, evaluation, processing, and follow-up on product performance events, complaints, and adverse reports. The MDR/Vigilance Specialist analyzes events reported from multiple inputs on Cardiovascular products to determine complaint status and regulatory reportability. In addition, this position supports the ongoing monitoring of product performance. Works cross-functionally to ensure maintenance and review of events and reporting of regulatory reports, as set forth by the FDA and other regulatory agencies. This process is governed by the FDA Quality System Regulations (QSR) Guidelines, ISO 13485:2003, Good Manufacturing Practices (GMPs), and proper complaint handling per the Code of Federal Register (CFR) and other governmental regulations. Requires follow-up internally and externally to assure complete and accurate event files, complaint detail, and product performance information. Supports and represents complaint handling in internal and external audits and inspections.As part of the Cardiovascular Customer Quality Product Experience Management organization, we seek candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice, and taking action. This position requires the individual to be a main contributor to product quality improvement efforts and be the main contact to our customers on complaint issues. Client Business Unit: Our Cardiac Rhythm Management Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. We are comprised of three key businesses: Cardiac Pacing Therapies, Cardiovascular Diagnostics & Services, and Defibrillation Solutions. Duties:Electronically process events to determine complaint and reportability status. Complete applicable Medical Device Reports (MDR) as required per internal policy & procedures and FDA regulations.Ensure complaint investigations are adequate, accurate, detailed, and timely.Perform tasks to obtain adequate information to ensure proper documentation and closure of each complaint. Collaborate with appropriate technical, Clinical, Field/Sales and/or returned product analysis employees to determine reporting eligibility. Complete electronic submission of MDRs to the FDA. Ensure accurate data entry, scanning, and retention of documents to complete event files.Support internal systems, methods, and procedures to maintain compliance. Develop and maintain product knowledge of CRHF products.Assist in inspection support for FDA and global regulatory agencies. This may include research and preparation of correspondence in response to global regulatory agencies requests for additional information. Develop and maintain a working knowledge of regulations and standards related to post-market quality & complaint handling. Complete projects as assigned and required specific to post-market quality and complaint handling. Minimum QualificationsRequires a Bachelor's Degree and 2-4 years of relevant experience, or advanced degree with 1+ years of experience.Preferred Qualifications: Previous Medical Device Reporting experienceKnowledge of EU MDR requirementsExperience working with Cardiac/Rhythm and Heart Failure devices
Implementation Specialist
Stride, Inc., Saint Paul
Job DescriptionThe Implementation Specialist is responsible for delivering on our commitments to customers so that we reach our goals of 5M MAUs and 100,000 annual job placements. This role provides support from pre-sales through the entirety of the contract, and works cross-functionally, to support and leverage resources from across the organization to meet client needs. This role is part of the Operations Team and collaborates with the Employer Partnership and User Acquisition teams to oversee the onboarding of new clients, the delivery of outlined services, and helping to develop quality standards and practices that ensure the team is providing clients with exceptional service, as well as timely, consistent, and accurate product access. The Implementation Specialist will be responsible for developing an implementation plan, creating deliverables to support the plan, and progress monitoring the program to ensure partnership success, stakeholders' satisfaction, sustainability, and growth potential.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Coordinate with employer partners to develop an implementation/strategic planManage all launch and implementation tasks (including technical setup) to ensure a strong start and overall successful partnershipConduct on-boarding and training sessions for new and existing customersSet and track partnership goals that are specific to the contract, renewal, and growthMeet targets for customersAssess program risks, anticipate challenges, and provide escalation managementIdentify resources that best align with the partnership's planParticipate in client events, if neededPrepare action plans during milestones based on analyzing various data points concerning the operational progress of the partnership planBuild strong relationships and assist the team with all intake and onboarding opportunitiesMaintains a high level of customer service for both internal and external customersEnsures that all processes and procedures are completed, service level agreements (SLAs) and quality standards are metMINIMUM REQUIRED QUALIFICATIONS:Three (3) years of related experience in B2B implementationProject management experienceExperience translating customer needs into business requirementsCertificates and Licenses: None required.OTHER REQUIRED QUALIFICATIONS:Microsoft Office (Outlook, Word, Excel, PowerPoint, Salesforce, JIRA, Zoom, etc.); Web proficiencyExperience with project management software (Monday, Smartsheets, Miro, Lucid, etc.)Efficient and detail-oriented but still able to work productively in a fast-paced, quickly changing environmentAbility to consistently maintain and exhibit a forward-thinking, inclusive attitude and level of contributionAbility to communicate clearly, effectively and positively in writing, verbally, and via multiple electronic platformsAbility to clear required background checkDESIRED QUALIFICATIONS:Project Management CertificationCompensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $$41,865.00 to $95,368.80. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions.Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Business Support Specialist
Volt, Saint Paul
You deserve the job you loveVolt is immediately hiring for Business Support Specialist In Wilmington, Delaware. As a Business Support Specialist you will: You will join a successful team of Remote Technical Support Engineers and Scheduling Coordinators delivering day-to-day support services for Life Science and Chemical Analysis customers. Your primary role will be to support the Worldwide Remote Engineers and Scheduling teams through the implementation of a new, groundbreaking customer communication/ticket logging system & scheduling service. This is an excellent opportunity to work in a world-class organization as part of a high-profile project. Learn current support processes and tools (SAP based) for communication/ticket management Learn how the current processes work and what needs to adapt Perform testing of the new Customer Communication/Ticket Management (SAP based) tools May serve as a liaison between Information Technology, user groups and functional departments. Help deploy training for the support staff in upcoming releases Provide "on-the fly" support for functional application software and business processes during release phase Collaborate closely directly with customers when required Feedback status updates (challenges, successes, change requests, etc.) to the project team Support any subsequent rollouts and enhancement rollouts across the globe This is a full time contingent opportunity.The ideal candidate will have: Minimum Bachelor's Degree (all courses accepted, but preference for Chemistry, Life Sciences, STEM or Project Management based fields) Experience of operating in a laboratory and/or project management capacity desirable. Superb communication and people skills - able to communicate with stakeholders at all levels. Ability to work as part of a multicultural, cross-country team. Excellent time management skills. The ability to organize and prioritize your workload effectively. A strong valuation of processes and the ability to follow them accordingly with good attention to detail The ability to set customer expectations and balance customer requirements with business needs Pay Rate: $22.00 - $24.50 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. __PRESENT__PRESENTJob ID : 423989
Employee Specialist
Volt, Saint Paul
Volt is immediately hiring an Employee Specialist for a leading company in Mission Valley. **This is not a remote position** As an Employee Specialist you will: Create positive experience for Volt candidates and contingent workers Support the fulfillment process through performing Volt's standard and client specific onboarding and pre-screening functions including drug, background, I-9 and E-Verify processes • Send Volt Essentials emails Facilitate and set up field employees on electronic payroll. Perform employee relations functions by responding to inquiries regarding benefits, pay, payroll, expenses, travel, holiday and sick time Implement employee recognition programs Ensure proper candidate and employee set up in the system and perform systems data entry Adhere to all compliance requirements and standards as directed by Volt management Administer Oral Swab drug screening as required Issue Payroll Debit cards as required Assist with Unemployment Insurance and Workers' Compensation claims Monitor and follow up on field employee completion of required training (such as Harassment Training) Perform ad hoc timekeeping functions; monitor payroll reports, missing time, client approvals, stop payments and process termination checks as needed. Other administrative functions could include: supply ordering, asset coordination, event coordination, job fair prep, handling vendors and maintaining files An Employee Specialist must meet the following requirements for consideration: Bilingual Spanish High School Diploma Passionate about customer service. Effectively communicate verbally including by telephone. Effectively communicate in-person with internal staff, and external customers. Strong project management and organization skills. Proficient in MS Office. Ability to prioritize workload and track tasks through to completion. Strong problem-solving skills. Strong attention to detail. Highly energetic and results-driven, with a strong work ethic and commitment to excellence. Builds trust by demonstrating high ethical standards and personal integrity. ? Assimilate well into a team environment. Ability to maintain confidentiality of information. Pay: $24/hr. Schedule: M to F 8AM to 5PM Experience with the following is a plus: Onboarding Payroll Employee Relations Staffing/Recruiting Industry Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Job ID : 426052
Product Support Specialist, Associate - Bilingual Portuguese/English 2nd Shift (Tuesday to Saturday 2pm-10:30pm CT)
Datasite, Saint Paul
Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.Job Description:You will provide world class support to our global clients to enhance their overall product and service experience. If you strive for excellence in every client interaction, Datasite is the place for you. This position requires an outgoing, confident personality who isn't afraid to call the client to resolve an issue. This role is fast-paced, and the ideal candidate will have a curiosity and passion for learning every day. You will be tasked with not just answering questions but using critical thinking and problem-solving skills to go above and beyond to provide the best client experience. Utilizing your expert product knowledge, you will consult with and guide our clients in successfully configuring and managing their projects on the Datasite platform.This position is remote but required to be located in one of the following metro areas: Minneapolis, MN; Houston or Dallas, TX; Atlanta, GA; Denver, CO; Phoenix, AZ or Tampa, FL. While the position is remote, team members are required to attend monthly in-office team days and other occasional events as they occur.Essential Duties and Responsibilities:Exhibit the following qualities:Highly developed sense of integrity and commitment to customer satisfactionPassion for excellenceOut of the box problem solving, never settling for the status-quoGreat listening skillsStrong time managementSolution-oriented mindset, never letting a challenge slow you downProvide product support by assisting customers with simple to moderately complex questions and problems. Troubleshoot issues to resolution and directly answer user questions.Collaborate with other team members to achieve timely resolution.Respond to service requests via all channels including phone, email, and chat.Provide advice and training to customers on Datasite products via phone and web meetings. Guide customers through consultative discussions including feature demonstrations to meet their specific needs. This includes promoting the benefits of products and features the customer may not currently be using.Assist customers in the setup and configuration of projects and features within Datasite products.Perform work within Datasite applications on behalf of customers at their request.Capture all service requests, interactions, and communications in Salesforce Service Cloud. This includes writing and publishing articles in the Salesforce knowledgebase.Build positive relationships with customers.Develop knowledge of industry and customer use cases and workflow.Delight the customer through every interaction.Other additional duties as may be requested from time to time.Minimum Requirements (Education, Experience, Skills)High school diploma required.Expert fluency in both Portuguese and EnglishStrong technical aptitude and learning agility1-3 years previous experience in a client service or product support environmentStrong communication skills, especially in explaining technical terms in a way that non-technical individuals can understandIntermediate Excel skills required including experience using functions such as VLOOKUP. Strong attention to detail when working with data and spreadsheets with quality of work being the utmost importanceIndependent problem solving and troubleshooting skillsAbility to work well in a team collaboration environmentExcellent organizational skillsPreferred Requirements (Education, Experience, Skills)Bachelor's degree in related fieldAdvanced Excel skillsPrevious experience supporting software or SaaS applicationsExperience in the M&A industryAdditional Information (i.e. schedule, hours)Schedule is: Tuesday - SaturdayHours are: 2:00pm - 10:30pm Central TimeThis position is remote but required to be located in one of the following metro areas: Minneapolis, MN; Houston or Dallas, TX; Atlanta, GA; Denver, CO; Phoenix, AZ or Tampa, FL.Remote work location must have high-speed internet access (minimum 25Mbps download & 5Mbps upload speeds)As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
Complaints Handling Specialist
Connect Life Science, Saint Paul
Senior Complaints Handling Specialist - QualityFull-time Permanent Position On-site role with flexible working hours Salary $75-80KOverview:Our client, a small-medium sized Medical Device company in St Paul, MN are looking to hire a Senior Complaints Handling Specialist for their Quality department. This is a full time position with an interesting business boasting a strong portfolio of medical devices across several specialisms and classes. The Position: • Responsible for providing leadership to the quality team regarding the complaint handling process and in maintaining and improving key elements of the complaint handling system.• Manage implementation of complaint handling software in transition from a paper-based system to electronic. • Receive, review and accurately document product complaints.• Support product returns in line with complaint handling process.• Collect and analyze data relating to the complaint handling process.• Assist in internal investigation process for returned products including direct interaction with design engineers and product managers. • Own complaint quarterly trending and analysis relating to Management Review and Post-Market Surveillance. Requirements:• Bachelor's degree or higher.• 4+ years complaint handling experience in medical device preferred.• Ability to be on-site full time in Minnesota (with some flexibility as you need).You:• Ability to effectively interface with excellent communication skills; both written and oral. • Self-starter who can work with minimal direction.• Project management, critical thinking, and problem-solving skills are essential.• Working IT knowledge including file management, word processing, database, and spreadsheet software programs. • Experience working under FDA QSR's and ISO 13485 preferred.Interviews taking place ASAP in May for an early June start date. Apply early with up to date CV for a call back!