Program Engineer Salary in Redwood City, CA

Senior Software Engineer I - SitecoreJob LocationsUS-CA-Redwood City | US-RemoteReq No.2020-6189CategoryITTypeRegular Full-TimeSummary of Major ResponsibilitiesExact Sciences is seeking a talented Senior Software Engineer I with a strong background in customer facing web application design and development.  This role will be responsible for designing, developing, and supporting Sitecore based web application solutions in a fast-paced, high growth bio-tech company.Essential Duties and ResponsibilitiesDesign, develop, and deploy Sitecore platform-based websites and solutions.Contribute to developing software engineering standards, practices, and reusable components.Participate in all phases of application development; including requirements, analysis, design, development, testing, and support.Create and deliver technical presentations.Collaborate with Quality Assurance (QA) teams, product owners, and vendors, on all aspects of software development.Mentor junior engineers.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Passion for researching new or emerging trends and technologies in the web application development space.Ability to work designated schedule.Exceptional written and verbal communication skills.Strong teamwork and collaboration skills.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability and means to travel between Redwood City locations.QualificationsMinimum QualificationsBachelor's degree in Information Systems, Computer Science, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.8+ years of development experience with building customer facing web applications and websites.6+ years of proficiency in web front-end technologies, including HTML5, CSS3, and JavaScript.5+ years of solid experience with using Sitecore, including the Sitecore Experience Platform, Sitecore Experience Manager, Helix, and Solr to develop solutions or configuring and administrating Sitecore, as well as making version upgrades.3+ years of development experience with the .NET Framework.Demonstrated working knowledge of coding applications that support multiple languages/locales.Demonstrated working knowledge of Responsive Web Design Frameworks.Demonstrated working knowledge of Relational Databases (e.g., SQL Server, PostgreSQL).Demonstrated working knowledge of SOAP and RESTful web services. Demonstrated working knowledge with web standards for optimal SEO and analytics, and global standards.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Authorization to work in the United States without sponsorship. Preferred QualificationsExperience designing and developing apps that access and or utilize cloud-based frameworks (e.g., Azure, Heroku, Google App Engine, Amazon AWS Services/SDKs, etc.).Experience with Akamai CDN.Familiarity with Mobile app development for iOS or Android.Experience with web and mobile accessibility standards.Understanding of Agile/SCRUM methodologies.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Quality Engineer IIIJob LocationsUS-CA-Redwood CityReq No.2020-6485CategoryITTypeRegular Full-TimeSummary of Major ResponsibilitiesAs a member of the Quality Engineering (QE) team in the IT Software Engineering department, the QE will play a key role in contributing to the successful delivery of products from conception to go-live with emphasis on software quality for an exceptional customer experience. This role will be involved in all phases of system development, including requirements, analysis, design, development, testing, and support.  The ideal candidate must demonstrate the ability to understand system architecture, design, implementation and possess the ability to succinctly develop the strategy to deliver high-quality results in a time-sensitive environment. Essential Duties and ResponsibilitiesParticipate in requirements, design, and review meetings.Execute test strategy, test plan, and risk assessment leading to successful implementation and timely project completion.Create, maintain, and execute test cases/test scripts (manual/automated) for the user stories developed to build new features and product functionality.Develop test scripts to verify workflow functionality and REST API’s.Create and execute SQL queries to verify data integrity.Report, track, and escalate anomalies discovered during testing and ensure closure on the issues.Collaborate with cross-functional teams to ensure timely and effective testing, as part of a regular release schedule.Ability to work proactively, independently, or as part of a team on multiple tasks and projects, and quickly learn new technologies.Strong organizational, problem-solving, and analytical skills.Excellent written and verbal communication; inclusive of technical documentation skills.Ability to integrate and apply feedback in a professional manner.Ability to prioritize and drive to results with a high emphasis on quality.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability and means to travel between Redwood City locations.Ability to travel 5% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s Degree in Computer Science or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.5+ years of experience with web-based enterprise application testing and technical/domain expertise in CRM solutions.2+ years of experience using tools like SOAPUI, JMeter, Selenium, TestNG.2+ years of experience working in an Agile/Scrum-like environment.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsExperience testing web services and/or REST API using JSON/XML.Working knowledge of CI/CD framework.Knowledge of SDLC processes.Experience in SaaS, SaMD, or Cloud environments.Experience in SOA environments. Experience in working in a regulated environment (e.g., SOX, HIPAA, CLIA, GCP, and/or FDA). #LI-SS1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Network Engineer II * Unified CommunicationsJob LocationsUS-CA-Redwood CityReq No.2020-5777CategoryITTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Network Engineer II position is designed for persons with at least five years of experience working within the Cisco-based networking field.  This position supports the hardware and software inclusive of the local, metropolitan, and wide-area networks.  The position is responsible for problem resolution, general support, and leads projects related to the network infrastructure of Exact Sciences, its partners, and affiliates.  The Network Engineer II will act as a key technical resource for third-level support and will work both independently and as part of a team in a department with a strong customer service focus.  This position participates in, and often leads both design and implementation of solutions within the entire network engineering technology stack and provides input to management regarding process and technological improvements.  This role will have the primary responsibility of supporting the Unified Communications environment for the entire Exact Sciences enterprise network.  This encompasses Cisco Unified Communications Manager as well as Microsoft Skype for Business and Microsoft Teams voice services.  The role be second level support for device provisioning while holding primary responsibility of enterprise wide application management.Essential Duties and ResponsibilitiesUnder general guidance, design, develop, install, support, and maintain hardware and software infrastructure according to best practices; including routers, switches, wireless access points, wireless controllers, and firewalls.Diagnose problems and lead issue resolution, often under time constraints.Provide significant input into designing and implementing the necessary controls and procedures to protect information systems assets from intentional or inadvertent modification, disclosure, or destruction.Create and maintain network documentation.Ability to understand complex network environments. Ability to develop and follow effective test plans.Ability to create an enterprise class network design when given business requirements.Monitor network usage to proactively anticipate problems and suggest possible solutions.Ensure enterprise class solutions are continuously provided by designing and implementing resilient, reliable, and documented systems that are appropriately supported.Work closely with colleagues to meet team goals and improve processes and procedures. Remain current on emerging technologies via professional groups, trade magazines, internal and external training, independent research and study, and other avenues available.Play a critical role in planning future business systems improvements.Willingness to learn, along with the ability to take and provide direction, and work collaboratively as part of a team that is geographically diverse.Excellent interpersonal skills.Excellent communication skills.Ability to operate in a cross-cultural and complex environment.Ability to build consensus across functions.Willingness to regularly work outside of normal business hours, when required, for support and implementations.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Ability to lift up to 40 pounds for approximately 5% of a typical working day. Ability to work on a 10-foot ladder.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day. Ability to work on a computer and phone simultaneously. Ability to travel 5% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Computer Sciences or related field; or Associates degree and 2 years of relevant experience in lieu of Bachelor’s degree.5+ years of experience with Windows, Mac, and iOS systems.3+ years of experience working in Cisco based technology stack.3+ years of experience configuring and supporting an EIGRP based network.3+ years of experience with network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, authentication, and authorization technologies.Ability to describe, in detail, a broad range of application transport and network protocols; including SSL/TLS, DNS, DHCP, CAPWAP, STP, SFTP, HTTP/HTTPS, SMTP, SNMP, NAT, LDAPS, OSPF, BGP, and EIGRP.Ability to describe, in detail, the OSI Model.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Authorization to work in the United States without sponsorship.Preferred QualificationsBachelor’s degree in Computer Sciences or related field.5+ years of experience working in Cisco based technology stack.3+ years of experience supporting Cisco Unified Communications Manager.2+ years AWS experience with EC2 based appliances.1+ years of experience supporting Microsoft Skype For Business.1+ years of experience using Microsoft Teams.1+ years of experience provisioning SIP trunks on any platform.CCNP, CCVP, or MSCE Communication certification.Strong oral, written, communications, and presentation skills.Ability to work independently with minimal supervision.Ability to work under pressure and adhere to deadlines.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Technical Services Engineer II - Redwood City, CAJob LocationsUS-CA-Redwood CityReq No.2020-6742CategoryManufacturing Operations, Facilities & SecurityTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Technical Service Engineer II is the escalation point for instrument support and automation processes used in Exact Sciences clinical laboratories. This individual is responsible for providing outstanding technical support for both custom and off the shelf complex automation including liquid handlers, six-axis robots, digital pathology instruments and more. The Technical Service Engineer II has exceptional mechanical aptitude, along with the customer first mentality. This position supports Exact Sciences Redwood City, CA facility primarily.  Essential Duties and ResponsibilitiesReceives and documents incoming customer escalations.Works directly with the customer to further understand their escalation issues. Directly troubleshoots issues, leveraging their own knowledge, the original manufacturer’s support, and other subject matter experts when appropriate.Provides written documentation for the resolution of escalations.Advances best practice service procedures through proper channels for customer release. Provide guidance and advice to the customer’s service department.Works on individual assignments and participates in team projects appropriate to meet department and project objectives. Conducts experiments to reproduce customer issues and find root cause of failure. Prepares summary reports for failure modes for investigative purposes.Creates training materials that aid in transferring knowledge of new/modified processes and equipment.Schedules and conducts train the trainer classes to transfer new equipment processes to the customer.Maintains and continuously develops personal knowledge and expertise related to the service of complex clinical laboratory equipment.Actively create and maintain great working relationship with customer, service department, internal SMEs.Provide routine and professional communication to customer and internal SMEs both written and orally.Highly reliable, self-starter; can be counted on to complete assignments and work independently.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work Monday through Friday typical business hours.Ability to lift up to 25 pounds for approximately 10% of a typical working day.Ability to work seated for approximately 70% of a typical working day. Ability to work standing for approximately 30% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.Ability to comply with any applicable personal protective equipment requirements.QualificationsMinimum QualificationsBachelor’s degree in engineering or related field; or a High School Degree/General Education Diploma and four years of relevant experience in lieu of a Bachelor’s degree.7+ years of hands-on experience in equipment maintenance, such as mechanical technical support, field support, or engineering.2+ years of experience utilizing statistical and mathematical methods.Proficient in Microsoft Office to include Excel macros and pivot table, track changes, able to create and modify spreadsheets, create formulas, etc. Basic computer skills to include Internet navigation, Email usage, and word processing.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsReside near the Redwood City, CA.Coursework or professional working knowledge of SQL queries.3+ years of experience working in a technical support function role.3+ years of experience servicing and maintaining liquid handler lab equipment.Experience in a Medical Device field working in a regulated environment, e.g., ISO 13485, FDA GMP, or USDA.#LI-BB1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Senior Systems Engineer IIJob LocationsUS-CA-Redwood CityReq No.2020-6728CategoryClinical Lab OperationsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Mission of the Precision Oncology Business Unit of Exact Sciences is to transform treatment decisions and outcomes in cancer by delivering clinically actionable diagnostics, both as in-vitro diagnostic (IVD) devices and as Laboratory Developed Tests (LDTs) conducted in our Redwood City Clinical Laboratory. Reporting to the Director of Systems Engineering, the Senior Device and Process Systems Engineer will provide technical expertise, vision, and leadership to drive continuous improvement of our state-of-the-art diagnostic tests for cancer patients. The Senior Device and Process Systems Engineer will lead projects to innovate, analyze, design, and implement improved business processes and laboratory workflows for diagnostic tests conducted in our Clinical Laboratory. Beginning with analysis of the business process requirements, these process design and integration efforts will encompass the generation and collection of requirements, design, and architecture, incorporation of applicable automation technologies, integration of multiple subsystems, and end-to-end testing.  Representing Lab Operations, the successful candidate will also be a key member on project teams developing new IVD devices and laboratory automations, ensuring their efficient and effective transfer into production, and will also contribute to ongoing improvements of existing commercialized processes and products.  It is critical that the candidate has strong expertise in medical device quality standards and regulations, including ISO13485, ISO14971, 21CFR Part 820, and experience in the operationalization of new diagnostic and/or medical devices. Demonstrated ability to effectively execute multiple projects simultaneously with Lean Methodology is required. Experience with business process analysis and design is required, ideally including experience with order to revenue processes.Essential Duties and ResponsibilitiesParticipate in or lead cross-functional process development teams to innovate, plan, develop, validate, and implement robust and scalable laboratory and business processes. Participate in new product development programs, operationalizing production processes including manufacturing, product distribution, and order to revenue workflows.Collaborate with internal Manufacturing, Supply Chain, R&D, and QA teams, and with  third party technology partners, contract IVD manufacturers and logistics partners as needed to create, scale, and validate supply chain, manufacturing, and distribution processes and infrastructure.Translate business needs and customer requirements into clear, well-vetted requirements, and conduct and guide requirement tracing, architecture design and other key Systems Engineering methodologies for new production processes.Incorporate business strategy into project scope, plan, and design that may involve multiple phased releases of the product or process.Provide leadership in incorporating risk management into project planning and execution, conducting, facilitating, and reviewing risk assessments required in development and revision of production processes. Systemize learning and best practices into practical procedures. Advise and present options, recommendations, and plans, and status to senior management on projects and associated issues and risks.Apply Robust Design / Design for Six Sigma principles to development of production processes.Lead complex problem solving in design and support of production processes and associated processing equipment.Provide expertise and leadership in Design of Experiments (DOE), failure analysis, root cause analysis, and associated statistical methods. Ability to assist and mentor junior Systems Engineer members. Ability to effectively lead and participate in multidisciplinary project teams, providing technical leadership and guidance to team members.Superb written and oral communication skills, and excellence in communicating and collaborating with colleagues, customers, and external collaborators from a wide variety of scientific, engineering, operational, and regulatory disciplines at many different levels. Deal with ambiguity and deliver simple engineering solutions to complex problems. Apply understanding of complex end-user applications, collecting and clearly documenting user needs. Ability to methodically break down complex applications into simpler elemental constituents and formulate clear and concise requirements to meet end user needs. Perform work with minimal direction, exercising sound judgement in defining technical objectives of assignments.Apply critical thinking skills to judiciously plan and prioritize project activities for maximum leverage and impact. Apply leadership skills to align colleagues and partners around a vision, a plan to achieve it, and the execution of this plan. Exhibit commitment to quality in the development, testing, and implementation of systems and processes to be used in diagnostic tests. Ability to integrate and apply feedback in a professional manner. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Ability to work designated schedule.Ability to work nights and/or weekends, as needed.Use of computer, and or telephone for long periods of time may be necessary.Considerable periods of time may be spent concentrating and or analyzing data.Some lifting (greater than 25 pounds) may be necessary.May be exposed to hazardous materials, tissue specimens and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.Ability and means to travel between Red Wood City locations.Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Engineering or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.10 + years of IVD, laboratory automation, and/or medical device experience.Proficient familiarity with the principles and tools for Innovation Processes (i.e., TRIZ), Lean Design, Robust Design, Design for Six Sigma, Systems Engineering, DOE, VOC, and Design for Reliability, and related methodologies.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Authorization to work in the United States without sponsorship.Preferred QualificationsAdvanced Engineering degree. Experience with development of business workflows using enterprise software systems for clinical diagnostic applications.Experience in developing diagnostic test in a highly regulated environment (i.e., CLIA, FDA, ISO13485 etc.).Experience with requirements management tools (i.e., Jama, Aligned Elements, DOORS, etc.).Six Sigma Black Belt.Experience in project management.#LI-LA1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Database Integration EngineerJob LocationsUS-CA-Redwood CityReq No.2020-5994CategoryITTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Database Integration Engineer I will be a key member of the Infrastructure Engineering and Operations team at Exact Sciences, supporting data Integration, data modelling, data cleansing, and data migration. The successful candidate will have extensive experience in collecting business and user requirements, developing functional specifications, and integrating data to engineer automated production solutions for robustness, reliability, and operational simplicity.Essential Duties and ResponsibilitiesActs as a technical resource to our business partners in all phases of the development and implementation process; assist with incident and problem resolution as needed.Works with Analysts and Business Users to translate functional specifications into technical designs for implementation and deployment.Studies data sources by interviewing users; defining, analyzing, and validating data objects; identifying the relationship among data objects.Plans data integration process by developing common definitions of sourced data; designing common keys in physical data structure; establishing data integration specifications; examining data applications; examining data models and data warehouse schema; determining best-fit data interchange methods; assessing middleware tools for data integration, transformation, and routing; developing project scope and specifications; identifying factors that negatively impact integration; forecasting resource requirements; establishing delivery timetables.Improves data integration by designing and evaluating new data interchange formats; improving physical design; rewriting data policy, standards, and procedures.Provide problem-solving expertise and complex analysis of data to develop business intelligence integration designs.Build extensible data acquisition and integration solutions to meet the functional and non-functional requirements of the business.Design, develop, and deploy data movements using SQL Server Integration Services, TSQL and Stored Procedures.Collaborate with business analysts, subject matter experts, and other team members to determine data extraction and transformation requirements.Conducts integration testing and maintains all integrations/DB systems.Assures adherence to change management processes and security standards.Follow data standards, resolve data issues, complete unit testing, and system documentation for data migration processes.Provide development, QA, and production support to troubleshoot day-to-day data related issues.Establish and maintain policies and procedures for Data Registration\Data Architecture.Engages in vendor relationship management.Setup and manage tools for database monitoring, diagnostics, and performance optimization for the data migration efforts.Provide database infrastructure and architecture recommendations to admins supporting tactical and strategic business needs.Engages in developing cloud strategies.Work with IT operations teams to troubleshoot ETL and MDM issues and optimize the database server environments.Partner with application and operations teams to establish and maintain standard operating procedures for data cleansing, data modelling, and data migration.Engages in physical infrastructure maintenance; coordinates work activities with server and network operations team.Works closely with SFDC and NetSuite admins to build automated workflows to ease admin activities.Knowledge in installation and configuration of database clusters.Ability to work effectively in a team-oriented environment with strong interpersonal and communication skills.Results and deadline driven; must be willing to do whatever it takes to meet deadlines.Solid analytical, problem solving, and trouble-shooting skills.Excellent customer service skills and attention to detail.Ability to communicate and negotiate with both technical and non-technical colleagues and stakeholders.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule.Ability to work nights and/or weekends.Ability to lift up to 25 pounds for approximately 1% of a typical working day.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day.QualificationsMinimum QualificationsBachelor’s degree in Management Information Systems, Computer Sciences, or related fields.5+ years of experience with SQL Server Integration Services (SSIS).5+ years of experience in T-SQL and writing efficient and highly optimized SQL queries.4+ years of complete data analysis/mapping and data profiling.4+ years of experience setting up SQL Server 2012/2016/2017/2019 features for large database environments and geographically distributed production data centers.2+ years of experience in database modelling and data design of OLTP and OLAP applications. 2+ years of experience with retrieving and loading data from/to Salesforce and NetSuite platforms.  2+ years of experience with Agile methodologies.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsMicrosoft SQL Server DBA Certification. Experience with PostgreSQL.  #LI-AL1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Senior Laboratory Automation EngineerJob LocationsUS-CA-Redwood CityReq No.2020-6733CategoryClinical Lab OperationsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Mission of the Precision Oncology Business Unit of Exact Sciences is to transform treatment decisions and outcomes in cancer by delivering clinically actionable diagnostics, both as in-vitro diagnostic (IVD) devices and as Laboratory Developed Tests (LDTs) conducted in our Redwood City Clinical Laboratory. The Senior Laboratory Automation Engineer will provide technical expertise to drive continuous improvement of our state-of-the-art diagnostic tests for cancer patients. The Process Engineering team is a multidisciplinary group of engineers with backgrounds in mechanical, electrical, software, and process engineering.  The Senior Laboratory Automation Engineer work will focus on designing, building, and optimizing integrated laboratory automation systems. The process engineering team has direct involvement throughout the lifecycle of our automation development; including design, build, test, launch, and continuous improvement. The successful candidate will be a key member on project teams developing integrated systems laboratory automation, ensuring their efficient and effective transfer into production, and will also contribute to ongoing improvements of existing commercialized processes and products. Essential Duties and ResponsibilitiesDesign and document new integrated robotic work cells with laboratory automation equipment; including selection and specification of robotic integration, software, motion control, liquid handling, and analytical components.Build and test integrated robotic work cells.Translate business needs and customer requirements into architecture design and other key Systems Engineering methodologies for new production processes. Evaluate and recommend engineering changes to existing devices and equipment in order to improve throughput, reliability, serviceability, and decrease cost.Manage documentation, suppliers, and contract manufacturers.Participate in or lead cross-functional process development teams to innovate, plan, develop, validate, and implement robust and scalable laboratory automation.Advise and present options, recommendations, plans, and status to senior management on projects and associated issues and risks.Provide expertise and leadership in Design of Experiments (DOE), failure analysis, and root cause analysis.Ability to assist and mentor junior Process Engineering members. Ability to perform work with minimal direction, exercising sound judgement in defining technical objectives of assignments.Exhibit commitment to quality in the development, testing, and implementation of systems to be used in diagnostic tests.Strong analytical and problem-solving skills.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Ability to work designated schedule.Considerable periods of time may be spent concentrating and or analyzing data. Some lifting (greater than 25 pounds) may be necessary.May be exposed to hazardous materials, tissue specimens and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.Ability and means to travel between Redwood City locations.Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor's degree Life Science, Scientific, Mechanical, Electrical, Biomedical Engineering, Engineering, or a related field.6+ years of experience with integrated systems laboratory automation, industrial system design, or related field.2+ years of experience with liquid handling instrument script writing and scheduler software programming.Demonstrated ability with system integration or factory automation in a regulated environment.Demonstrated ability in selecting and working with external suppliers and contract manufacturers.Demonstrated ability in integrating industrial articulated and SCARA robots.Demonstrated ability to perform the essential duties of the position with or without accommodation.Authorization to work in the United States without sponsorship.Preferred QualificationsMaster's Degree in Mechanical, Electrical, Biomedical Engineering, or a related field.Experience with Python and/or SolidWorks.Experience in developing diagnostic test in a highly regulated environment (e.g., CLIA, FDA, ISO13485, etc.).Experience in project management.#LI-LA1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Senior QA Engineer, ApttusJob LocationsUS-CA-Redwood CityReq No.2020-6854CategoryITTypeRegular Full-TimeSummary of Major ResponsibilitiesGenomic Health Inc. (An Exact Sciences Company) is seeking a Senior QA Engineer I - Apttus. In this role you will play a key role in defining, developing, refining, executing quality standards and design controls to successfully deliver business-critical SFDC/Apttus solutions as well as an integration of these systems with partners. You will be a part of the Apttus team supporting our Contract Lifecycle Management and Contract Pricing Module running on Salesforce.com from conception to going live with an emphasis on software quality for exceptional customer experience.You will be responsible for partnering with the Contract Lifecycle Management Product Owner, Development, System Analyst and other stakeholders in the continuous building, expansion, and customization of the CLM/CPM platforms within the Salesforce.com solution. Essential Duties and ResponsibilitiesPromote and participate in agile methodology and processes. Develop a comprehensive set of software test suites to test profiles, roles, validation rules, custom objects, reports, and dashboards in accordance with regulations, quality standards, and design controls.Participate in Apttus based Pre-User Acceptance Testing (“UAT”) and UAT activities and consult other participants on formal test processes and procedures.Ensure sustainability and extensibility of test documentation, which ensures the efficient and effective performance of our complex software.  Report, track, and escalate anomalies discovered during testing and ensure proper resolution and closure on complex issues. Translate technical requirements into actionable and measurable tasks to ensure timely and effective testing for product releases through collaboration with cross-functional teams and stakeholders.Liaise with business partners to understand business processes and prioritize needs. Work with business users and developers to define user stories, process flows, and data models. Articulate complex technical information and issues (e.g. architecture/design errors) to a team in a clear and concise manner. Identify areas for process improvement and establish effective and efficient communication mechanisms within the project team. Ensure best practices are followed within team. Transfer highly specialized knowledge of testing processes within the team.Support and collaborate with off-shore test team on new and innovative testing procedures aimed at the highest accuracy and performance of our complex products and train cross functional teams on complex technical testing assignments. QualificationsBachelor’s degree in Computer Science, Information Systems or related discipline, or foreign equivalent, and five (5) years of experience in the job offered or in a closely related position. Alternatively, will accept a Master’s degree in Computer Science, Information Systems or related discipline, or foreign equivalent, and three (3) years of experience in the job offered or in a closely related position *Any suitable combination of education, training or experience would be acceptable Special Requirements:  Requires Apttus CLM Product and Apttus CPQ certifications plus one year in each of the following: Apttus Quote to cashApttus Billing management We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

TigerGraph is a platform for advanced analytics and machine learning on connected data. TigerGraph's core technology is the only scalable graph database for the enterprise. Its proven technology supports fraud detection, customer 360, MDM, IoT, AI, and machine learning.Fortune 500 Organizations And The Most Innovative Mid-size And Startup Companies Choose TigerGraph To Accelerate Their Analytics, AI, And Machine LearningSeven out of the top ten global banks use TigerGraph for real-time fraud detection. Over 50 million patients receive care path recommendations to assist them on their wellness journey. 300 million consumers receive personalized offers with recommendation engines powered by TigerGraph. TigerGraph reduces power outages by optimizing the energy infrastructure for 1 billion people.Brief Overview:We are seeking a highly motivated and skilled Technical Program Manager to join our team. This role is a unique blend of a Pre-Sales Engineer and a Customer Success Manager, ideal for someone with a strong technical background who is also passionate about customer advocacy and success. The Customer Success Engineer will play a pivotal role in both the pre-sales process and the ongoing success of our customers.Key Responsibilities: Pre-Sales Engineering:Collaborate with the sales team to understand and analyze customer needs and requirements.Conduct detailed product demonstrations and technical presentations, tailored to customer's technical needs and challenges.Respond to technical queries and concerns during the sales process, effectively communicating the features and benefits of our products.Assist in the preparation of technical proposals and provide input for SOW, RFPs/RFIs.Customer Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth transition and successful implementation of our products.Assist in comprehensive training sessions for customers, ensuring they have a thorough understanding of the product to maximize its utility.Develop and update training materials and documentation to enable customers to fully leverage our product features and capabilities. Ensure these resources are easily accessible and user-friendly.Account Management and Growth:Establish and nurture long-term relationships with customers, understanding their business objectives and aligning our solutions to their goals.Identify growth opportunities within existing accounts through upselling and cross-selling initiatives.Regularly assess account health, identify churn risks, and implement strategies for retention.Technical Support and Advocacy:Serve as the primary technical contact for customers, addressing and resolving complex technical issues in a timely manner.Advocate for customer needs/issues cross-departmentally, ensuring customer feedback is communicated and considered in product development.Other duties as assignedQualifications:Bachelor's degree in a technical field such as Engineering, Computer Science, or related area.3+ years of experience in a technical pre-sales, customer success, or related role in a technology-focused company.Bonus PointsStrong technical proficiency, with the ability to understand and articulate complex solutions.Excellent communication and presentation skills, capable of engaging effectively with both technical and non-technical stakeholders.Proven track record of building and maintaining strong customer relationships.The anticipated salary range for candidates who will work in Redwood City, CA is $120,000- $150,000. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, type and length of experience within the industry, education, etc. TigerGraph is a multi-state employer and this salary range may not reflect positions that work in other states.

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us every moment of every day as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.Learn about the Danaher Business System which makes everything possible.The Equipment Engineer is responsible for providing high quality DNA microarrays, which are one of the core components of the consumable diagnostic platform being developed at Cepheid. In this role you will have the opportunity to influence the development of improved processes and to work cross-functionally across different departments and projectsThis position is part of the Biochip Operations unit and will be located in Newark.In this role, you will have the opportunity to:Fabrication of high-precision DNA microarray components in a manufacturing facility cleanroom.Operation/maintenance/validation of sophisticated automation equipment.Assist Equipment owners determine the appropriate maintenance information for their processes through the evaluation of equipment specifications and provide trainings.Experience troubleshooting and repairing different types of processing and lab equipmentCollaborate across disciplines to deliver critical consumables to internal customers and inclusive of an approachable and credible communication style.The essential requirements of the job include: Bachelor's degree in Engineering (Mechanical, Manufacturing, or Industrial Engineering preferred) or equivalent experienceThree (3) or more years of professional experience (preferably in a manufacturingUnderstanding of current manufacturing processes and best practices (equipment, robotics, non-conformance procedures, etc.)Experience building, updating, and changing manufacturing routings and work instructionsExperience identifying and implementing improvements to processes, fixtures, jigs, andIt would be a plus if you also possess previous experience in:Experience in working with validated and qualified process equipment and systems, and associated documentation with a good understanding of technical installations, process equipment, facilities and computerized systems within an industrial manufacturing or regulated environment.Able to manage priorities to meet critical deadlines in a fast paced and dynamic, growing environment and to accommodate changes in theCepheid, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.The salary range for this role is $126,000-$157,000. This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.This job is also eligible for bonus/incentive pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.