Customer Engineer Salary in Redwood City, CA

Senior Software Engineer I - SitecoreJob LocationsUS-CA-Redwood City | US-RemoteReq No.2020-6189CategoryITTypeRegular Full-TimeSummary of Major ResponsibilitiesExact Sciences is seeking a talented Senior Software Engineer I with a strong background in customer facing web application design and development.  This role will be responsible for designing, developing, and supporting Sitecore based web application solutions in a fast-paced, high growth bio-tech company.Essential Duties and ResponsibilitiesDesign, develop, and deploy Sitecore platform-based websites and solutions.Contribute to developing software engineering standards, practices, and reusable components.Participate in all phases of application development; including requirements, analysis, design, development, testing, and support.Create and deliver technical presentations.Collaborate with Quality Assurance (QA) teams, product owners, and vendors, on all aspects of software development.Mentor junior engineers.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Passion for researching new or emerging trends and technologies in the web application development space.Ability to work designated schedule.Exceptional written and verbal communication skills.Strong teamwork and collaboration skills.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability and means to travel between Redwood City locations.QualificationsMinimum QualificationsBachelor's degree in Information Systems, Computer Science, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.8+ years of development experience with building customer facing web applications and websites.6+ years of proficiency in web front-end technologies, including HTML5, CSS3, and JavaScript.5+ years of solid experience with using Sitecore, including the Sitecore Experience Platform, Sitecore Experience Manager, Helix, and Solr to develop solutions or configuring and administrating Sitecore, as well as making version upgrades.3+ years of development experience with the .NET Framework.Demonstrated working knowledge of coding applications that support multiple languages/locales.Demonstrated working knowledge of Responsive Web Design Frameworks.Demonstrated working knowledge of Relational Databases (e.g., SQL Server, PostgreSQL).Demonstrated working knowledge of SOAP and RESTful web services. Demonstrated working knowledge with web standards for optimal SEO and analytics, and global standards.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Authorization to work in the United States without sponsorship. Preferred QualificationsExperience designing and developing apps that access and or utilize cloud-based frameworks (e.g., Azure, Heroku, Google App Engine, Amazon AWS Services/SDKs, etc.).Experience with Akamai CDN.Familiarity with Mobile app development for iOS or Android.Experience with web and mobile accessibility standards.Understanding of Agile/SCRUM methodologies.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Network Engineer II * Unified CommunicationsJob LocationsUS-CA-Redwood CityReq No.2020-5777CategoryITTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Network Engineer II position is designed for persons with at least five years of experience working within the Cisco-based networking field.  This position supports the hardware and software inclusive of the local, metropolitan, and wide-area networks.  The position is responsible for problem resolution, general support, and leads projects related to the network infrastructure of Exact Sciences, its partners, and affiliates.  The Network Engineer II will act as a key technical resource for third-level support and will work both independently and as part of a team in a department with a strong customer service focus.  This position participates in, and often leads both design and implementation of solutions within the entire network engineering technology stack and provides input to management regarding process and technological improvements.  This role will have the primary responsibility of supporting the Unified Communications environment for the entire Exact Sciences enterprise network.  This encompasses Cisco Unified Communications Manager as well as Microsoft Skype for Business and Microsoft Teams voice services.  The role be second level support for device provisioning while holding primary responsibility of enterprise wide application management.Essential Duties and ResponsibilitiesUnder general guidance, design, develop, install, support, and maintain hardware and software infrastructure according to best practices; including routers, switches, wireless access points, wireless controllers, and firewalls.Diagnose problems and lead issue resolution, often under time constraints.Provide significant input into designing and implementing the necessary controls and procedures to protect information systems assets from intentional or inadvertent modification, disclosure, or destruction.Create and maintain network documentation.Ability to understand complex network environments. Ability to develop and follow effective test plans.Ability to create an enterprise class network design when given business requirements.Monitor network usage to proactively anticipate problems and suggest possible solutions.Ensure enterprise class solutions are continuously provided by designing and implementing resilient, reliable, and documented systems that are appropriately supported.Work closely with colleagues to meet team goals and improve processes and procedures. Remain current on emerging technologies via professional groups, trade magazines, internal and external training, independent research and study, and other avenues available.Play a critical role in planning future business systems improvements.Willingness to learn, along with the ability to take and provide direction, and work collaboratively as part of a team that is geographically diverse.Excellent interpersonal skills.Excellent communication skills.Ability to operate in a cross-cultural and complex environment.Ability to build consensus across functions.Willingness to regularly work outside of normal business hours, when required, for support and implementations.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Ability to lift up to 40 pounds for approximately 5% of a typical working day. Ability to work on a 10-foot ladder.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day. Ability to work on a computer and phone simultaneously. Ability to travel 5% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Computer Sciences or related field; or Associates degree and 2 years of relevant experience in lieu of Bachelor’s degree.5+ years of experience with Windows, Mac, and iOS systems.3+ years of experience working in Cisco based technology stack.3+ years of experience configuring and supporting an EIGRP based network.3+ years of experience with network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, authentication, and authorization technologies.Ability to describe, in detail, a broad range of application transport and network protocols; including SSL/TLS, DNS, DHCP, CAPWAP, STP, SFTP, HTTP/HTTPS, SMTP, SNMP, NAT, LDAPS, OSPF, BGP, and EIGRP.Ability to describe, in detail, the OSI Model.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Authorization to work in the United States without sponsorship.Preferred QualificationsBachelor’s degree in Computer Sciences or related field.5+ years of experience working in Cisco based technology stack.3+ years of experience supporting Cisco Unified Communications Manager.2+ years AWS experience with EC2 based appliances.1+ years of experience supporting Microsoft Skype For Business.1+ years of experience using Microsoft Teams.1+ years of experience provisioning SIP trunks on any platform.CCNP, CCVP, or MSCE Communication certification.Strong oral, written, communications, and presentation skills.Ability to work independently with minimal supervision.Ability to work under pressure and adhere to deadlines.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Technical Services Engineer II - Redwood City, CAJob LocationsUS-CA-Redwood CityReq No.2020-6742CategoryManufacturing Operations, Facilities & SecurityTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Technical Service Engineer II is the escalation point for instrument support and automation processes used in Exact Sciences clinical laboratories. This individual is responsible for providing outstanding technical support for both custom and off the shelf complex automation including liquid handlers, six-axis robots, digital pathology instruments and more. The Technical Service Engineer II has exceptional mechanical aptitude, along with the customer first mentality. This position supports Exact Sciences Redwood City, CA facility primarily.  Essential Duties and ResponsibilitiesReceives and documents incoming customer escalations.Works directly with the customer to further understand their escalation issues. Directly troubleshoots issues, leveraging their own knowledge, the original manufacturer’s support, and other subject matter experts when appropriate.Provides written documentation for the resolution of escalations.Advances best practice service procedures through proper channels for customer release. Provide guidance and advice to the customer’s service department.Works on individual assignments and participates in team projects appropriate to meet department and project objectives. Conducts experiments to reproduce customer issues and find root cause of failure. Prepares summary reports for failure modes for investigative purposes.Creates training materials that aid in transferring knowledge of new/modified processes and equipment.Schedules and conducts train the trainer classes to transfer new equipment processes to the customer.Maintains and continuously develops personal knowledge and expertise related to the service of complex clinical laboratory equipment.Actively create and maintain great working relationship with customer, service department, internal SMEs.Provide routine and professional communication to customer and internal SMEs both written and orally.Highly reliable, self-starter; can be counted on to complete assignments and work independently.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work Monday through Friday typical business hours.Ability to lift up to 25 pounds for approximately 10% of a typical working day.Ability to work seated for approximately 70% of a typical working day. Ability to work standing for approximately 30% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.Ability to comply with any applicable personal protective equipment requirements.QualificationsMinimum QualificationsBachelor’s degree in engineering or related field; or a High School Degree/General Education Diploma and four years of relevant experience in lieu of a Bachelor’s degree.7+ years of hands-on experience in equipment maintenance, such as mechanical technical support, field support, or engineering.2+ years of experience utilizing statistical and mathematical methods.Proficient in Microsoft Office to include Excel macros and pivot table, track changes, able to create and modify spreadsheets, create formulas, etc. Basic computer skills to include Internet navigation, Email usage, and word processing.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsReside near the Redwood City, CA.Coursework or professional working knowledge of SQL queries.3+ years of experience working in a technical support function role.3+ years of experience servicing and maintaining liquid handler lab equipment.Experience in a Medical Device field working in a regulated environment, e.g., ISO 13485, FDA GMP, or USDA.#LI-BB1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Senior Systems Engineer IIJob LocationsUS-CA-Redwood CityReq No.2020-6728CategoryClinical Lab OperationsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Mission of the Precision Oncology Business Unit of Exact Sciences is to transform treatment decisions and outcomes in cancer by delivering clinically actionable diagnostics, both as in-vitro diagnostic (IVD) devices and as Laboratory Developed Tests (LDTs) conducted in our Redwood City Clinical Laboratory. Reporting to the Director of Systems Engineering, the Senior Device and Process Systems Engineer will provide technical expertise, vision, and leadership to drive continuous improvement of our state-of-the-art diagnostic tests for cancer patients. The Senior Device and Process Systems Engineer will lead projects to innovate, analyze, design, and implement improved business processes and laboratory workflows for diagnostic tests conducted in our Clinical Laboratory. Beginning with analysis of the business process requirements, these process design and integration efforts will encompass the generation and collection of requirements, design, and architecture, incorporation of applicable automation technologies, integration of multiple subsystems, and end-to-end testing.  Representing Lab Operations, the successful candidate will also be a key member on project teams developing new IVD devices and laboratory automations, ensuring their efficient and effective transfer into production, and will also contribute to ongoing improvements of existing commercialized processes and products.  It is critical that the candidate has strong expertise in medical device quality standards and regulations, including ISO13485, ISO14971, 21CFR Part 820, and experience in the operationalization of new diagnostic and/or medical devices. Demonstrated ability to effectively execute multiple projects simultaneously with Lean Methodology is required. Experience with business process analysis and design is required, ideally including experience with order to revenue processes.Essential Duties and ResponsibilitiesParticipate in or lead cross-functional process development teams to innovate, plan, develop, validate, and implement robust and scalable laboratory and business processes. Participate in new product development programs, operationalizing production processes including manufacturing, product distribution, and order to revenue workflows.Collaborate with internal Manufacturing, Supply Chain, R&D, and QA teams, and with  third party technology partners, contract IVD manufacturers and logistics partners as needed to create, scale, and validate supply chain, manufacturing, and distribution processes and infrastructure.Translate business needs and customer requirements into clear, well-vetted requirements, and conduct and guide requirement tracing, architecture design and other key Systems Engineering methodologies for new production processes.Incorporate business strategy into project scope, plan, and design that may involve multiple phased releases of the product or process.Provide leadership in incorporating risk management into project planning and execution, conducting, facilitating, and reviewing risk assessments required in development and revision of production processes. Systemize learning and best practices into practical procedures. Advise and present options, recommendations, and plans, and status to senior management on projects and associated issues and risks.Apply Robust Design / Design for Six Sigma principles to development of production processes.Lead complex problem solving in design and support of production processes and associated processing equipment.Provide expertise and leadership in Design of Experiments (DOE), failure analysis, root cause analysis, and associated statistical methods. Ability to assist and mentor junior Systems Engineer members. Ability to effectively lead and participate in multidisciplinary project teams, providing technical leadership and guidance to team members.Superb written and oral communication skills, and excellence in communicating and collaborating with colleagues, customers, and external collaborators from a wide variety of scientific, engineering, operational, and regulatory disciplines at many different levels. Deal with ambiguity and deliver simple engineering solutions to complex problems. Apply understanding of complex end-user applications, collecting and clearly documenting user needs. Ability to methodically break down complex applications into simpler elemental constituents and formulate clear and concise requirements to meet end user needs. Perform work with minimal direction, exercising sound judgement in defining technical objectives of assignments.Apply critical thinking skills to judiciously plan and prioritize project activities for maximum leverage and impact. Apply leadership skills to align colleagues and partners around a vision, a plan to achieve it, and the execution of this plan. Exhibit commitment to quality in the development, testing, and implementation of systems and processes to be used in diagnostic tests. Ability to integrate and apply feedback in a professional manner. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Ability to work designated schedule.Ability to work nights and/or weekends, as needed.Use of computer, and or telephone for long periods of time may be necessary.Considerable periods of time may be spent concentrating and or analyzing data.Some lifting (greater than 25 pounds) may be necessary.May be exposed to hazardous materials, tissue specimens and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.Ability and means to travel between Red Wood City locations.Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Engineering or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.10 + years of IVD, laboratory automation, and/or medical device experience.Proficient familiarity with the principles and tools for Innovation Processes (i.e., TRIZ), Lean Design, Robust Design, Design for Six Sigma, Systems Engineering, DOE, VOC, and Design for Reliability, and related methodologies.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Authorization to work in the United States without sponsorship.Preferred QualificationsAdvanced Engineering degree. Experience with development of business workflows using enterprise software systems for clinical diagnostic applications.Experience in developing diagnostic test in a highly regulated environment (i.e., CLIA, FDA, ISO13485 etc.).Experience with requirements management tools (i.e., Jama, Aligned Elements, DOORS, etc.).Six Sigma Black Belt.Experience in project management.#LI-LA1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Senior Laboratory Automation EngineerJob LocationsUS-CA-Redwood CityReq No.2020-6733CategoryClinical Lab OperationsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Mission of the Precision Oncology Business Unit of Exact Sciences is to transform treatment decisions and outcomes in cancer by delivering clinically actionable diagnostics, both as in-vitro diagnostic (IVD) devices and as Laboratory Developed Tests (LDTs) conducted in our Redwood City Clinical Laboratory. The Senior Laboratory Automation Engineer will provide technical expertise to drive continuous improvement of our state-of-the-art diagnostic tests for cancer patients. The Process Engineering team is a multidisciplinary group of engineers with backgrounds in mechanical, electrical, software, and process engineering.  The Senior Laboratory Automation Engineer work will focus on designing, building, and optimizing integrated laboratory automation systems. The process engineering team has direct involvement throughout the lifecycle of our automation development; including design, build, test, launch, and continuous improvement. The successful candidate will be a key member on project teams developing integrated systems laboratory automation, ensuring their efficient and effective transfer into production, and will also contribute to ongoing improvements of existing commercialized processes and products. Essential Duties and ResponsibilitiesDesign and document new integrated robotic work cells with laboratory automation equipment; including selection and specification of robotic integration, software, motion control, liquid handling, and analytical components.Build and test integrated robotic work cells.Translate business needs and customer requirements into architecture design and other key Systems Engineering methodologies for new production processes. Evaluate and recommend engineering changes to existing devices and equipment in order to improve throughput, reliability, serviceability, and decrease cost.Manage documentation, suppliers, and contract manufacturers.Participate in or lead cross-functional process development teams to innovate, plan, develop, validate, and implement robust and scalable laboratory automation.Advise and present options, recommendations, plans, and status to senior management on projects and associated issues and risks.Provide expertise and leadership in Design of Experiments (DOE), failure analysis, and root cause analysis.Ability to assist and mentor junior Process Engineering members. Ability to perform work with minimal direction, exercising sound judgement in defining technical objectives of assignments.Exhibit commitment to quality in the development, testing, and implementation of systems to be used in diagnostic tests.Strong analytical and problem-solving skills.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Regular and reliable attendance.Ability to work designated schedule.Considerable periods of time may be spent concentrating and or analyzing data. Some lifting (greater than 25 pounds) may be necessary.May be exposed to hazardous materials, tissue specimens and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.Ability and means to travel between Redwood City locations.Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor's degree Life Science, Scientific, Mechanical, Electrical, Biomedical Engineering, Engineering, or a related field.6+ years of experience with integrated systems laboratory automation, industrial system design, or related field.2+ years of experience with liquid handling instrument script writing and scheduler software programming.Demonstrated ability with system integration or factory automation in a regulated environment.Demonstrated ability in selecting and working with external suppliers and contract manufacturers.Demonstrated ability in integrating industrial articulated and SCARA robots.Demonstrated ability to perform the essential duties of the position with or without accommodation.Authorization to work in the United States without sponsorship.Preferred QualificationsMaster's Degree in Mechanical, Electrical, Biomedical Engineering, or a related field.Experience with Python and/or SolidWorks.Experience in developing diagnostic test in a highly regulated environment (e.g., CLIA, FDA, ISO13485, etc.).Experience in project management.#LI-LA1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Company DescriptionAnomali, a world-renowned platform leader in Security Operations, supercharges SecOps by fusing Lightspeed Security Analytics, Industry-Leading Cyberthreat Intelligence (CTI), AI-based automated threat hunting, alert orchestration, automated threat detection and incident response (TDIR) blocking, community intelligence sharing, exposure management, and dark web protection. Transforming CISOs into superheroes and analysts into SOC terminators. Anomali's Platform offers: "Match" Next-Gen SIEM, "Lens" AI Threat Hunter, "ThreatStream" TIP, Anomali Integrator, Anomali ISAC, Anomali Attack Surface Management, and Anomali Digital Risk Protection, infused with Anomali AI. Anomali bridges the gap between point solutions (EDR, NDR, SSE, RMM, CAASM, etc.) and replaces legacy SIEMs at 50% the cost, giving analysts easy-to-use tools that enable lightspeed detection & response. Anomali addresses the global shortage in cyber talent by empowering analysts to contain, eradicate, and block threats in seconds without complex SIEM queries, manual blocks, or long investigations. Anomali delivers as a proprietary platform and disruptor to the security analytics world. Anomali can search billions of logs in seconds, correlating tens of millions of IoCs and IoAs across years of telemetry and logs often deleted or moved to cold storage. At every point across the cyber kill chain, Anomali supercharges the SOC to detect, contain, and eradicate threats before organizational impact. Responsibilities: As a Senior Sales Engineer specializing in Security Information and Event Management (SIEM), you will play a pivotal role in providing advanced pre-sales technical support for both territory and enterprise accounts. Your primary focus will be on driving new business opportunities from prospective and existing customer accounts within your assigned region. Achieving and exceeding sales quotas to meet revenue goals will be a fundamental objective. In this role, you will lead and manage all technical aspects of the pre-sales engagement process for potential clients, with a particular emphasis on SIEM solutions.Qualifications: Required Skills/Experience:o Bachelor's degree in Computer Science or equivalent experienceo Extensive background and expertise in security analytics with a focus on SIEM technologieso A minimum of two years of experience as a field systems engineer, sales engineer or consultant supporting large enterprise customerso At least two years of experience in the software industry as a field systems/sales engineero Strong grasp of general networking concepts and proficiency in Linuxo Deep understanding of security and information event management (SIEM) principles and methodologieso Hands-on experience and proficiency with SIEM platforms such as ArcSight, SPLUNK, NetWitness, QRadar, McAfee SIEM, or similar tools.o Proficiency in scripting languages such as Python or Perlo Confident and effective presenter, capable of addressing diverse audienceso A passion for both sales and technology, with a strong desire to advance your sales engineering careero Openness to coaching and a proactive approach to training/feedbacko Self-motivated, displaying a robust work ethico Clear and concise communicator with strong interpersonal skillso Proficient in delivering engaging presentations with an unwavering commitment to customer satisfactiono Demonstrated ability to manage Proof of Value and adeptness in conducting solution demonstrationso Geographically located in the Bay area or Greater LA area of CaliforniaAdditional Responsibilities:o Provide exceptional pre-sales technical expertise through effective delivery of technical and product demonstrationso Serve as a valuable business resource to prospects and customers, leveraging your status as an "industry expert" to employ executive-level selling practices. Maintain consistent communication and provide ongoing technical consultation.o Take the lead in driving opportunities within strategic and enterprise accounts within your assigned territory, focusing on SIEM solutionso Assume the role of a proactive "Technical Account Manager" in target accounts, fostering relationships and engaging in business development activitieso Collaborate seamlessly with Sales, Marketing, and Product Managers, serving as the technical liaison between Enterprise Business Representatives and pre-sales customerso Assume ownership of the primary technical relationship with pre-sales customers. Ensure their satisfaction by skillfully managing and delivering technical insights through various channels, including on-site interactions, online communication, and phone conversations.o Support the regional Sales Organization to guarantee the timely and successful closure of sales with potential customers, particularly in the context of SIEM solutionso Facilitate effective communication between customers and Product Management, conveying pertinent feedback and customer requirementso Play a central role in planning and conducting mid/high-level meetings with customers and prospectso Quickly acquire, apply, and communicate technical knowledge concerning Anomali's technology as well as competitor offerings, with a special focus on SIEM solutionsIf you possess the requisite qualifications and are enthusiastic about driving technical sales, specifically in the realm of SIEM, within a dynamic startup environment, we encourage you to apply for this captivating Sales Engineer - SIEM Specialist role. Your contributions will be instrumental in advancing our sales efforts and contributing to the overall growth of our company. Equal Opportunities Monitoring It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, religion, sex, age or sexual orientation. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented. If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at [email protected] . Compensation Transparency $140,000 - $175,000 USD Please note that the annual base salary range is a guideline and, for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as, knowledge, skills and experience of the candidate. In addition to base pay, this position is eligible for benefits, and may be el igible for a bonus and/or equity.

Job Title: Mechanical Engineer and Project ManagerWe are looking for a driven and organized Mechanical Engineer / Project Manager who is familiar with design, drawings, BOM, and manufacturing of parts, and has experience with operations, finances & budgeting, creating schedules and tracking milestones. The candidate would work with a group of design engineers to order parts, manage suppliers and machine shops, manage schedules, budgets and technical deliverables for each project. As a small company, the candidate would also be heavily involved in the daily operations and finances of the company such as accounts payable, generating PO's and invoices, working with our bookkeeper, and creating project proposals and customer quotations. This is a full-time on-site position with some flexibility, please submit your resume and a cover letter to [email protected] and Qualifications:background in Design, BOM, Drawings and Machining cycles.in Project Management for hardware development: meeting, action items, organizing and tracking issues and milestones, presentations & customer proposals.in Procurement, generating PO's, working with Suppliers, Machine shops, and Customers.in finance and budgeting, and interested in learning small company business operations.Roles and Responsibilities:Mechanical Engineering Project Management:with mechanical engineers to develop manufacturing project plans (machine shop and supplier quotations, procurement, assembly, customer proposals, schedule updates, rework and delivery).engineering meetings with meeting agenda, take meeting notes, assign and track clear action items, update project schedule, track milestones & deliverables.responsibility for timely execution of manufacturing projects: from customer engagement to ordering, cleaning, building, debugging of assembly issues, and delivery.with Customer to develop production project plans & manage customer meetings and develop and track quotations, project proposals and deliverables and milestones.Procurement and Supply Chain Management:and tracking of parts, engaging with suppliers, and updating schedules.Excel Bill of Material (BOM), collaborate with engineers to create & track action items.weekly pickup/delivery plans, coordinate machine shop visits, plan UHV cleaning cyclestimely project execution by overseeing material handling and project logistics.Business Operations:quotations & project plans, customer proposals, organize and track accounts payable and accounts receivable, pay vendors and contractors, work with company bookkeeper.in learning about small company operations - QuickBooks, bookkeeping, etc.between Customers, Engineers, and Suppliers -Infrastructure: Manage Class 100 Cleanroom, SuppliesAdditional Requirements:responsible, and organized with a proactive approach to problem-solving.and able to find solutions independently and working as part of a larger teamto detail and a commitment to delivering high-quality work.and motivated in a long-term career in project and operations management.About the Company: Applied Precision Design is a small boutique engineering firm that builds custom mechanical & optical assemblies for Research and Development in various industries such as Semiconductors, Biomedical Imaging, etc. Our mission is to support innovative R&D projects that are meaningful and important for the world. Our office is in downtown Redwood City, CA in a fun and urban setting one block from Caltrain. As a small company we offer a kind, fun, and flexible work environment while taking pride in producing high quality work. Key Words: Mechanical Engineering, Project Management, Design, Manufacturing, Prototyping, Bill of Materials BOM, Procurement, Supply Chain Manager, Manager, CAD, Drawings, Schedule, Budgets, Finances, Business Operations, Invoices, Proposals, Quotations

TigerGraph is a platform for advanced analytics and machine learning on connected data. TigerGraph's core technology is the only scalable graph database for the enterprise. Its proven technology supports fraud detection, customer 360, MDM, IoT, AI, and machine learning.Fortune 500 Organizations And The Most Innovative Mid-size And Startup Companies Choose TigerGraph To Accelerate Their Analytics, AI, And Machine LearningSeven out of the top ten global banks use TigerGraph for real-time fraud detection. Over 50 million patients receive care path recommendations to assist them on their wellness journey. 300 million consumers receive personalized offers with recommendation engines powered by TigerGraph. TigerGraph reduces power outages by optimizing the energy infrastructure for 1 billion people.Brief Overview:We are seeking a highly motivated and skilled Technical Program Manager to join our team. This role is a unique blend of a Pre-Sales Engineer and a Customer Success Manager, ideal for someone with a strong technical background who is also passionate about customer advocacy and success. The Customer Success Engineer will play a pivotal role in both the pre-sales process and the ongoing success of our customers.Key Responsibilities: Pre-Sales Engineering:Collaborate with the sales team to understand and analyze customer needs and requirements.Conduct detailed product demonstrations and technical presentations, tailored to customer's technical needs and challenges.Respond to technical queries and concerns during the sales process, effectively communicating the features and benefits of our products.Assist in the preparation of technical proposals and provide input for SOW, RFPs/RFIs.Customer Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth transition and successful implementation of our products.Assist in comprehensive training sessions for customers, ensuring they have a thorough understanding of the product to maximize its utility.Develop and update training materials and documentation to enable customers to fully leverage our product features and capabilities. Ensure these resources are easily accessible and user-friendly.Account Management and Growth:Establish and nurture long-term relationships with customers, understanding their business objectives and aligning our solutions to their goals.Identify growth opportunities within existing accounts through upselling and cross-selling initiatives.Regularly assess account health, identify churn risks, and implement strategies for retention.Technical Support and Advocacy:Serve as the primary technical contact for customers, addressing and resolving complex technical issues in a timely manner.Advocate for customer needs/issues cross-departmentally, ensuring customer feedback is communicated and considered in product development.Other duties as assignedQualifications:Bachelor's degree in a technical field such as Engineering, Computer Science, or related area.3+ years of experience in a technical pre-sales, customer success, or related role in a technology-focused company.Bonus PointsStrong technical proficiency, with the ability to understand and articulate complex solutions.Excellent communication and presentation skills, capable of engaging effectively with both technical and non-technical stakeholders.Proven track record of building and maintaining strong customer relationships.The anticipated salary range for candidates who will work in Redwood City, CA is $120,000- $150,000. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, type and length of experience within the industry, education, etc. TigerGraph is a multi-state employer and this salary range may not reflect positions that work in other states.

Systems Engineer IIIUS-CA-Redwood CityJob ID: 2024-4461Type: Regular Full-TimeCategory: Research & DevelopmentHQOverviewThe Systems Engineer III will play a key role in the development of a Class III implantable Neuromodulation system for pain management, working cross functionally to help define systems and ensure that all stakeholders are aligned, and user needs are met. In this role, you will be a highly productive member of the technical team to help make key and impactful decisions.Ensure the logical and systematic conversion of customer requirements and performance requirements into systems solutions that account for technical, cost and schedule constraints.Assist with investigation and definition of systems engineering requirements for new algorithms or features, and facilitates the transition of algorithms into new projects through clinical review and evaluation.Owns tasks within a larger effort such as definition, verification or product development of a system, and drives them to on-time, high quality completion.Perform human factors engineering across the product lifecycle including identification of customer user needs and use scenario, definition of use specifications (user profiles, user environments) and user interface requirements.Assist with generation of deliverables for compliance with IEC 62366, ANSI/AAMI HE75, and FDA Guidance for Human Factors and Usability Engineering, including working with external vendors as necessary.Assist with generation of cybersecurity deliverables for compliance with MDCG 2019-16, FDA Guidance Cybersecurity in Medical Devices: Quality System Considerations and Content of Premarket Submissions, and FDA Guidance Postmarket Management of Cybersecurity in Medical Devices.Performs hands-on system integration testing and troubleshooting of technical issues. Works with development team to identify root cause and viable resolutions for issues.Performs system level verification against requirements. Creates test plans, procedures and reports, performs and analyzes system set up, and conducts verification and validation activities.Provide technical guidance to teams of engineers for systems engineering activities and deliverablesAssists with development of quality processes consistent with existing practice in collaboration with cross functional stakeholders. Other duties as assignedResponsibilitiesBachelor’s degree in Software Engineering, Computer Engineering, Computer Science, Biomedical Engineering, Electrical Engineering, Systems Engineering, or equivalent degree/major required. Years of experience may be substituted for the degree requirement.Bachelor’s degree with 5 years, or Master’s degree with 3 years experience with development or verification in the medical device industry (Class III medical device experience preferred).QualificationsExperience with development in a regulated industry such as medical device, defense, or automotive.Experience in Systems Engineering as related to stakeholder needs definition, creation of use case workflows, requirements definition and decomposition, functional architecture, and system design.Experience generating technical documentation such as product requirements, specifications, engineering reports, test plans & procedures, validation plans and reports.Experience working on multiple projects in a deadline driven environment.Experience with RF communications systems is desirable.Ability to generate buy-in from stakeholders to solutions for both technical and non-technical issues.Ability and willingness to make sound decisions potentially with high impact in a timely manner.Ability to provide creativity while solving complex problems without known solutions. Outstanding communication and presentation skills (written and verbal) to all levels of an organization.Experience interfacing with Software Development, Mechanical, Electrical, Operations, Quality and Regulatory Usability engineering (human factors) experience strongly desired.Risk management experience strongly desired.Cybersecurity in medical devices experience strongly desired.Project management skills including planning and estimation of tasks, milestones, resources, and budget desired.Willing to travel up to 10% as neededNevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, disability, age or other characteristics protected by laws.PI240040172

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us every moment of every day as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.Learn about the Danaher Business System which makes everything possible.The Equipment Engineer is responsible for providing high quality DNA microarrays, which are one of the core components of the consumable diagnostic platform being developed at Cepheid. In this role you will have the opportunity to influence the development of improved processes and to work cross-functionally across different departments and projectsThis position is part of the Biochip Operations unit and will be located in Newark.In this role, you will have the opportunity to:Fabrication of high-precision DNA microarray components in a manufacturing facility cleanroom.Operation/maintenance/validation of sophisticated automation equipment.Assist Equipment owners determine the appropriate maintenance information for their processes through the evaluation of equipment specifications and provide trainings.Experience troubleshooting and repairing different types of processing and lab equipmentCollaborate across disciplines to deliver critical consumables to internal customers and inclusive of an approachable and credible communication style.The essential requirements of the job include: Bachelor's degree in Engineering (Mechanical, Manufacturing, or Industrial Engineering preferred) or equivalent experienceThree (3) or more years of professional experience (preferably in a manufacturingUnderstanding of current manufacturing processes and best practices (equipment, robotics, non-conformance procedures, etc.)Experience building, updating, and changing manufacturing routings and work instructionsExperience identifying and implementing improvements to processes, fixtures, jigs, andIt would be a plus if you also possess previous experience in:Experience in working with validated and qualified process equipment and systems, and associated documentation with a good understanding of technical installations, process equipment, facilities and computerized systems within an industrial manufacturing or regulated environment.Able to manage priorities to meet critical deadlines in a fast paced and dynamic, growing environment and to accommodate changes in theCepheid, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.The salary range for this role is $126,000-$157,000. This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.This job is also eligible for bonus/incentive pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.