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Equipment Engineer Salary in Redwood City, CA

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Technical Services Engineer II - Redwood City, CA
Exact Sciences, Redwood City
Technical Services Engineer II - Redwood City, CAJob LocationsUS-CA-Redwood CityReq No.2020-6742CategoryManufacturing Operations, Facilities & SecurityTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Technical Service Engineer II is the escalation point for instrument support and automation processes used in Exact Sciences clinical laboratories. This individual is responsible for providing outstanding technical support for both custom and off the shelf complex automation including liquid handlers, six-axis robots, digital pathology instruments and more. The Technical Service Engineer II has exceptional mechanical aptitude, along with the customer first mentality. This position supports Exact Sciences Redwood City, CA facility primarily.  Essential Duties and ResponsibilitiesReceives and documents incoming customer escalations.Works directly with the customer to further understand their escalation issues. Directly troubleshoots issues, leveraging their own knowledge, the original manufacturer’s support, and other subject matter experts when appropriate.Provides written documentation for the resolution of escalations.Advances best practice service procedures through proper channels for customer release. Provide guidance and advice to the customer’s service department.Works on individual assignments and participates in team projects appropriate to meet department and project objectives. Conducts experiments to reproduce customer issues and find root cause of failure. Prepares summary reports for failure modes for investigative purposes.Creates training materials that aid in transferring knowledge of new/modified processes and equipment.Schedules and conducts train the trainer classes to transfer new equipment processes to the customer.Maintains and continuously develops personal knowledge and expertise related to the service of complex clinical laboratory equipment.Actively create and maintain great working relationship with customer, service department, internal SMEs.Provide routine and professional communication to customer and internal SMEs both written and orally.Highly reliable, self-starter; can be counted on to complete assignments and work independently.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work Monday through Friday typical business hours.Ability to lift up to 25 pounds for approximately 10% of a typical working day.Ability to work seated for approximately 70% of a typical working day. Ability to work standing for approximately 30% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.Ability to comply with any applicable personal protective equipment requirements.QualificationsMinimum QualificationsBachelor’s degree in engineering or related field; or a High School Degree/General Education Diploma and four years of relevant experience in lieu of a Bachelor’s degree.7+ years of hands-on experience in equipment maintenance, such as mechanical technical support, field support, or engineering.2+ years of experience utilizing statistical and mathematical methods.Proficient in Microsoft Office to include Excel macros and pivot table, track changes, able to create and modify spreadsheets, create formulas, etc. Basic computer skills to include Internet navigation, Email usage, and word processing.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsReside near the Redwood City, CA.Coursework or professional working knowledge of SQL queries.3+ years of experience working in a technical support function role.3+ years of experience servicing and maintaining liquid handler lab equipment.Experience in a Medical Device field working in a regulated environment, e.g., ISO 13485, FDA GMP, or USDA.#LI-BB1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
Senior Systems Engineer II
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Senior Systems Engineer IIJob LocationsUS-CA-Redwood CityReq No.2020-6728CategoryClinical Lab OperationsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Mission of the Precision Oncology Business Unit of Exact Sciences is to transform treatment decisions and outcomes in cancer by delivering clinically actionable diagnostics, both as in-vitro diagnostic (IVD) devices and as Laboratory Developed Tests (LDTs) conducted in our Redwood City Clinical Laboratory. Reporting to the Director of Systems Engineering, the Senior Device and Process Systems Engineer will provide technical expertise, vision, and leadership to drive continuous improvement of our state-of-the-art diagnostic tests for cancer patients. The Senior Device and Process Systems Engineer will lead projects to innovate, analyze, design, and implement improved business processes and laboratory workflows for diagnostic tests conducted in our Clinical Laboratory. 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Systemize learning and best practices into practical procedures. Advise and present options, recommendations, and plans, and status to senior management on projects and associated issues and risks.Apply Robust Design / Design for Six Sigma principles to development of production processes.Lead complex problem solving in design and support of production processes and associated processing equipment.Provide expertise and leadership in Design of Experiments (DOE), failure analysis, root cause analysis, and associated statistical methods. Ability to assist and mentor junior Systems Engineer members. 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Hybrid Executive Protection Agent
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Manufacturing Scientist
Discover International, Redwood City
We are seeking a talented and motivated Manufacturing Scientist/Engineer to join a Biotech company located in Redwood City. The ideal candidate will play a pivotal role in the development and optimization of manufacturing processes. This position offers an exciting opportunity to contribute to the advancement of cutting-edge treatments aimed at improving and enhancing patient health.Key Responsibilities:Develop and optimize manufacturing processes for biologic products, including but not limited to gene therapies, cell-based therapies, and biologics.Design and execute experiments to characterize critical process parameters (CPPs) and optimize manufacturing processes to ensure product quality, yield, and scalability.Collaborate cross-functionally with research and development, process development, quality assurance, and regulatory affairs teams to transfer processes from development to manufacturing scale.Lead technology transfer activities to external manufacturing partners, ensuring seamless transfer of processes and providing technical support as needed.Establish and maintain manufacturing documentation, including batch records, standard operating procedures (SOPs), and manufacturing instructions, in compliance with regulatory requirements.Implement process improvements and drive continuous process optimization initiatives to enhance efficiency, productivity, and cost-effectiveness.Perform risk assessments and troubleshoot manufacturing issues to identify root causes and implement corrective and preventive actions (CAPAs) to ensure uninterrupted supply of product.Support manufacturing activities, including equipment qualification, validation, and maintenance, to ensure compliance with cGMP regulations and industry standards.Participate in cross-functional teams to support regulatory filings, including IND submissions, BLA filings, and regulatory inspections.Stay abreast of advancements in biotechnology, and manufacturing technologies to drive innovation and maintain a competitive edge in the market.Qualifications:Bachelor's or Master's degree in biological sciences, chemical engineering, bioengineering, or related field.5+ years of experience in biopharmaceutical manufacturing, process development, or related field, preferably in biologics.Hands-on experience with upstream and downstream bioprocessing techniques, including cell culture, purification, and aseptic processing.Strong understanding of cGMP regulations, FDA guidelines, and industry best practices for biologics manufacturing.Demonstrated ability to design and execute experiments, analyze data, and troubleshoot technical issues independently.Excellent communication skills and ability to collaborate effectively with cross-functional teams in a fast-paced, dynamic environment.Experience with technology transfer and external manufacturing is a plus.Proficiency in statistical analysis software (e.g., JMP, Minitab) and process modeling tools is desirable.Ability to adapt to changing priorities and handle multiple projects simultaneously while meeting deadlines.