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Services Engineer Salary in Novi, MI

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Test Engineer
Reliance One, Inc., Novi
Job RequirementsReview and analyze assigned test requests to determine if the laboratory has the capability to perform the testConfer with requesting activity to establish a common interpretation of test specifications and establish clear test objectivesDesignate test facilities, methods, procedures, timing and equipmentProvide test quotes as requestedUpload POs when neededCoordinate / direct the building of fixtures (if required) for use in testingDirect the fabrication of special instrumentation or adapt existing testing facilities to accommodate new requirementsIssue or modify work instructions as neededConduct / monitor tests and equipmentWork with technicians to resolve any issues and ensure test fidelityAnalyze test resultsDocument all scope changes within the TR (from sample size / set points changes / etc.)Issue test results to the customer in the requested formatUse VLIMS to document the test process (equipment, DM, personnel, timing, cost, results, etc.)May direct the activities of other engineers or technical personnel assigned to assistAddress test equipment issues (conduct root cause and corrective action analysis)Use TETM data base to document test / equipment issues as well as test / equipment improvementsSafety:Ensure operations comply with corporate safety standardsProvide and maintain a clean, safe work environment for all employeesManage activities so that hazards are assessed and risks eliminated wherever possibleRequire employees use appropriate protection and prevention measuresQuality:Ensure all testing is conducted in compliance with applicable quality standardsA2LA accredited testing to be performed in accordance with ISO / IEC 17025All testing to be performed in accordance with ISO / TS 16949Ensure that equipment and instrumentation have the necessary quality and calibration checksEnsure proper use of critical consumablesSupport the development of the R&E Test Services quality systemSupport or direct proficiency testingMaintain any / all records required to demonstrate compliance with the quality systemResponsibility and the authority for the management of Non-Conforming testing including halting testing and / or withholding test reports, as necessaryTest Development:Assist with development of non-standard testsRecommend and implement new methods and / or capital investments to improve the efficiency or quality of the lab operationsDefine hardware and software requirements for new equipmentParticipate in the development of testing programsWrite specifications and projects for new equipmentJob QualificationsExperience:3 years of prior experience in an engineering or senior technician / technologist role required - with automotive component and subsystem testing and/or validation experience preferredEducation:Bachelor of Science in EngineeringDesired Competencies, Experience, & Qualifications:Knowledge of mechanical and / or electrical conceptsUnderstanding of Automotive Validation Requirements preferredAbility to work well with others, exhibiting teamwork skillsAbility to multitask by handling diverse assignments concurrentlyStrong written and oral communication skillsSome instrumentation knowledge with a preference for candidates with PLC programming experienceGeneral computer knowledge (MS Office, MS Project)Basic data acquisition and control system knowledgeReliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Order Processing Specialist - Service
EOS, Novi
Order Processing Specialist/Customer ServiceJob Functions and QualificationsThe Order Processing Specialist's primary responsibilities will be taking care of customer orders for Service. Responsibilities include, but are not limited to providing support to Regional Service Managers in resolving all customer service-related topics, processing service orders, corresponding with Field Service Engineers in the completion of service orders/paperwork, as well as working together with other departments in U.S./Germany to provide a high standard of customer care and satisfaction.What You Will be Doing:Main point of service contact for key accounts. Create/track quotes, purchase orders, order acknowledgments, delivery notes and invoices for Service.Complete service orders in a timely manner, to include coordinating with Field Service Engineers to ensure all paperwork is turned in promptly. Work closely with Regional Service Managers to gather any outstanding documents or resolve any issues that may arise. Generate weekly/as-needed reports for the Regional Service Manager/Field Service Engineers. Assist in the resolution of customer's service/billing issues. Assist with Field Service Engineer's inventory.Process Aftermarket quotes and orders.Process Additive Minds quotes and orders. Work with Life Cycle Solutions Team for completion of service contracts in ERP system, contract renewals, and provide feedback about the types of contracts/coverage levels.Create and maintain department KPIs.Create/update standard operating procedures. Support other Service regions and Aftermarket teams when needed.Special projects upon request and any other duties as assigned.What We are Looking For:• Minimum 3 years of experience in a customer service environment.• Bachelor's degree in Business Administration preferred.• SAP, Salesforce highly preferred.• Proficient with MS Office: Excel, Word, PowerPoint.• Excellent written and verbal communication skills.• Strong organizational skills.• Ability to work independently, or within a team.• Attention to detail and problem-solving skills in complex situations is a must.• Ability to work under pressure and to prioritize tasks to meet due dates.• Willingness to travel to other corporate sites as needed. Not to exceed 3 - 4 times per year.WHO WE ARE:1,350 sharp minds, about 60 nationalities, one goal:accelerating the world's transition to responsible manufacturing. We do this with our technology, industrial 3D printing, that has been successful in the market for over 30 years. We believe by doing what we do, we can help create a better world for all.A diverse, equitable and inclusive team is needed to bring progress and positive change. At EOS, we want people of all genders, backgrounds and with different abilities to feel like they belong and to bring their whole self. We are globally networked; we prefer to think outside the box - and we are looking for people who want to build the future with us. That is EOS. Be part of our mission!
Senior Preconstruction Manager
Oliver / Hatcher Construction, Novi
Oliver / Hatcher Construction is a full-service construction management and general contracting firm built on relationships and experience. Since 1995, our team has constructed more than 21 million square feet of industrial building space, 14 million square feet of redeveloped space, and nearly 2.5 million square feet of office interiors.We couldn't build these buildings and spaces without our remarkable people. Our team is filled with the right people who hold true to our core values - Love what you do; Do what's right, every time; and Relationship driven. Working together as one collaborative unit centered on these values results in our success for us and our clients.At Oliver / Hatcher Construction, we are looking for the right candidates to help collaborate and contribute new ideas, be passionate about the industry and their career, and enjoy and have fun every day!The Senior Preconstruction Manager position is for someone who thoroughly enjoys meeting new people, promoting our business, and maintaining great relationships with our clients. The candidate should have a proven ability to establish profitable relationships with decision-makers.Responsibilities:Work and coordinate with OHC estimators, project managers, coordinators, and subconsultants making up the team, and ensure they are prepared to execute and deliver pre-award work activity.Work closely with Business Development / Sales team to leverage existing relationships to assist with positioning OHC for a win.Present ideas in persuasive and compelling ways; gain client support and buy-in without demanding it; influences others to desired course of action.Work with Senior Design Engineering Managers for work planning activities, oversee pre-award man-hour development, quality management, and risk/change management.Ensure that project controls measures are implemented i.e. risk register, task tracking, meeting minutes, material management and procurement plans, etc.Assist with transition from pre-award to post-award work planning and resource scheduling.Interface and maintain relationships with the Owner, design team, brokers, local officials, etc.Contribute to the development of standards, process, practices, etc. as needed for the Preconstruction Services to be a "Best of Class" provider in the construction industry.Identify and promote solution to any problem, which might impede progress of the project or adversely affect customer and architect relations.Keep our client informed of preconstruction process on the project.Ability to independently perform conceptual, schematic, and design development budgetsNegotiates client and subcontractor terms and conditionsEstimating:Prepare conceptual, schematic, design development and GMP estimates to support preconstruction activities and clients.Control the project scope and budget to ensure that the Project Target Value is met.Coordinate with the Estimating department on the development of project budgets and oversee prepared estimates into format for presentation to Owner and/or Architect.Manage the project team's work products to ensure that the contract requirements are fulfilled, project safety measures are incorporated into the project plan, insurance and legal procedures or requirements are followed to mitigate project risk.Lead value engineering and value enhancement efforts to serve our clients in meeting the project goals.Prepare and or oversee the preparation of reports and updates presented to the Owner, Architect or Engineer on a project.Lead and perform constructability reviews on your projects.Facilitate the turnover of a project from Preconstruction and Estimating to Operations.Monitor preconstruction budget/costs, initiate billing process, review, and approve all invoices prior to submittal to Owner.Participate in presentations with potential clients and support the review and approval of contracts before signing.Finalize GMP presentation with client and complete the execution of the GMP Amendment.Marketing / Business Development:Attend industry events to meet and network with clients and teaming partners as needed.Assist with preparation and review of proposals and qualifications. Design & Consultant Management:Lead scheduled Owner/Architect/Contractor (OAC) meetings to acquaint them with unresolved problems and to provide an adequate degree of coordination is being made to have accurate bidding documents.Monitor and document design scope of changes affecting budget and/or schedule and communicate this to the Owner to make informed decisions.Solicit and on-board consultants, architects, and engineers.Create scope of work and issue design/engineering RFQsAct as direct interface/liaison between client, design, and OHC activities.Review design drawings and looks for opportunities to improve quality, constructability and expedite the schedule with proposed alternates.Track and distribute design documents as they are revised.Organize/schedule project update meetings / OAC meetingsCreate and distribute preconstruction meeting minutes.Constant value add to the OwnerDevelop preliminary schedules.Review design drawings and look for opportunities to improve quality, constructability and expedite the schedule with proposed alternates.Ensure the design deliverable dates meet the schedule requirements.Requirements:8+ years of preconstruction, estimating, and/or design experience, with a track record of successful project delivery.Exceptional leadership, communication, and problem-solving skills.Adept at utilizing the latest preconstruction technologies and methodologies.5+ years construction project coordination experience.Ability to handle large scale projects.Risk management.Benefits:Insurance (Health, Dental, Vision, Life, and Disability)Competitive Vacation / Personal Time / Paid Holidays401k Retirement Program / Discretionary Employer MatchBase Salary and BonusMaternity / Parental LeaveTuition AssistanceTeam Member Referral BonusTeam Building ActivitiesMentorship ProgramFitbit Wellness ProgramSummer HoursWork from Home PolicyYears of Service Recognition & Excellent Service AwardsLunch and Learn Educational EventsCharitable EventsEmployee Assistance Program (EAP)
Materials Planner
TREMEC, Novi
Responsible to develop and implement material plans for production, warehousing, inventory levels and delivery to meet internal/external customer demand with consideration of working capital, timing and available resources.PRIMARY DUTIES AND RESPONSIBILITIESCommunicate with the Suppliers and Outside Processors on daily demand and delivery issues to include Invoice ConcernsManage activities related to material requirements planning (MRP), procurement, and inventory control and warehousing.Establish appropriate inventory targets and implement pull system (KanBan) where feasible to prevent stock outs and excess inventoriesAnalyze and determine min/max levels of raw materials, WIP and finished goods in conjunction with master scheduler and capacity plan.Create dispute reports for premium freight, rating violations and additional incidents directed by Material ManagerMonitor slow moving, obsolete and consigned material and adjust as requiredComplete behind Schedule Report with explanation of each occurrence and what is being done to correct issueAssist in counting, repacking, creating shippers and or labels when behind schedule to internal and external customersReview Supplier Schedules daily, high lighting increases and notifying Master Scheduler, Customer Service Reps and Materials Manager of all changes.Complete daily/weekly Supplier cum reconciliationCreate and Maintain Supplier Delivery Calendar updating changes weeklyEnter all scheduled releases to Suppliers weekly listing demand changes and trending elements( check Supplier contracts as required)Provide data as required by Materials Manager to address Edit reportsIdentify and coordinate Supplier schedule corrections and resolution with Program management, Purchasing and the Plant.Assist Packaging Engineer with Container/Dunnage specifications and requirementsProvide documented evidence of ongoing Supplier issues not resolved in a timely fashion (1 week)Ensure inventory locations for plant, warehouses and processors are accurateTrack Hot Shipments for all Suppliers and coordinate critical timing and delivery to Production and Supply Chain Team membersAssist Master Scheduler and ECN Coordinator with Engineering changes and establishing break points. Reconcile demand/changes against breakpointsAssist in identifying/resolving contract issues for ECN, Labels and shippingNotify Materials Manager of support issues and incomplete assignments/tasksCreate daily follow-up task list and or action register to resolve open issuesParticipate in annual/semi-annual physical inventories as directedMaintain parts information in SAPEDUCATION AND QUALIFICATIONS 2 year degree required, 4 year degree preferred in Supply Chain, Engineering or BusinessRequires 5- 10 years of experience material planning in an automotive manufacturing environmentSKILLS AND COMPETENCIESWorking knowledge of MS Office, Word, and ExcelDetailed understanding and experience in MRP with working knowledge of QAD, SAP, or Oracle with EDI transmissions. (SAP Preferred)Able to work in a rapidly changing environmentAbility to process time sensitive information and orders to meet deadlinesEffective verbal and written communicationAccurate document control and validation
Project Manager
ITT, Inc., Novi
Project ManagerUS-MI-NoviJob ID: 2023-10984Type: Employee# of Openings: 1Category: Engineering/R&DUS-MI-Novi-1765OverviewAbout the Company:ITT, headquartered in Stamford, CT, operates competitively in more than 35 countries with sales in approximately 125 countries and partners with customers to deliver enduring solutions to the key industries that underpin our modern way of life. The company generated 2021 revenues of $2.8 billion. ITT was named to the Forbes 2019 list of America's Best Midsize Employers. This achievement recognizes ITT's focus and commitment to fostering a healthy, high-performing culture and creating a work-place defined by innovation and continuous improvement. ITT’s CEO and CFO were both recognized as 2020 All-America Executive Team by Institutional Investor magazine. Also bestowed to ITT was the 2018 Manufacturing Leadership Award that distinguishes ITT for its visionary leadership, commitment to employees and workplace culture, and the ability to innovatively solve problems for customers. ITT operates through three Value Centers (operating segments): Motion Technologies (Revenue of $1.4B; headcount of 4,700; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets; Industrial Process (Revenue of $1.0B; headcount of 2,800; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts; Connect and Control Technologies (Revenue of $0.6B; headcount of 2,700; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets. Summary:ITT Inc. is searching for a Project Manager to join their Motion Technologies division in Novi, MI. The Technical Project Manager is the lead technical liaison with customers. This position is responsible to lead and manage program expectations, timing, validation and industrialization activities coordinating with all ITT departments. Ensure testing is completed in time, perform data analysis, and report/review results with internal and external customers and stakeholders. The Technical Project Manager will need to have effective communication skills as well as a strong technical background. This position will be an integral part of the team creating a premier customer experience for ITT customers.ResponsibilitiesUnderstand customer requirements and identify effective solutions Provide technical, design, and product application guidance to meet customer needs requirements. Lead industrialization activities for assigned projects coordinating with all internal departmentsManage design changes before and after start of production Create and maintain a Design Verification Plan and Report with support of Application EngineerReview and maintain design records (drawings, specifications, procedures)Manage testing to complete product validation Interface with customer engineers on a daily basisEstablish strong customer relationships, including the Engineering, Program Management, Testing, Quality, and Purchasing Departments.Work proactively to find new opportunities by providing Engineered Solutions to increase customer satisfaction.Interface with all ITT departments to ensure customer satisfactionConduct root cause analysisProvide status reports to management Identify and understand future trends and requirementsObserve and participate in external testing of ITT productsQualificationsStrong problem solving and decision-making skills requiredBachelor's degree in Mechanical Engineering is preferred5-10 years’ experience in automotive manufacturing and product launch experience is strongly preferredUp to 25% local and international travel is requiredKnowledge of the vehicle brake system and testing is a plus.Ability to communicate technical solutions effectively.Ability to build relationships at all levels within and outside of the organization Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses. ITT Corporation is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, protected veteran or disability status, or any other characteristic protected by law. #LI-MC1PI239966695