Business Salary in New Jersey, USA

Business AnalystReq number:R2026Employment type:Full timeWorksite flexibility:RemoteJob SummaryWe are looking for a motivated Business Analyst ready to take us to the next level! If you have documented experience performing business analysis on an Agile software development team and development of new and existing functionalities, and are looking for your next career move, apply now.Job DescriptionWe are looking for a Business Analyst with documented experience performing business analysis on an Agile software development team and development of new and existing functionalities. This position will be full-time and Remote.What You'll DoAssist with facilitation of business requirements gathering sessions with Subject Matter Experts(SMEs) as assigned by the Department. Ensure a defined agenda is communicated to participants, ensure a common understanding of terms and definitions,synthesize ideas, track discussions, and provide clear summaries of the discussion and decisions in oral and written form using Microsoft Office tools.Perform validation of documented business requirements against business processes as assigned by the Department to ensure that business requirements accurately represent the needs of business stakeholders. Perform verification of developed software against business requirements and technical specifications as assigned by the Department through User Acceptance Testing (UAT).Identify and document opportunities for improving the efficiency of workflows represented within the software as assigned by the Department. Prepare end user documentation using Microsoft Office software as assigned by the Department for training and assistance including release documentation, process flows, and help screen.Review development team performance to determine progress towards meeting goals and report status and recommendations regarding the efficiency and productivity of resources to Project Manager and Bureau Management as assigned by the Department.Provide subject matter expertise to Business Analysts and development team daily as directed by the Department. Prepare documentation of application change requests utilizing Microsoft Office tools and the Department's change and configuration management system as assigned by the Department.Define and document functional specifications and software test plans as assigned by the Department. Specifications and test plans should be documented utilizing Microsoft Office tools and the Department's change and configuration management system and templates provided.Coordinate UAT as assigned by the Department using the Department's change and configuration management system.Coordination requires the efficient assignment of available resources to the established testing backlog. Complete job required training as assigned by the Department. Completion verification may include certificates, sign-in sheets and verification via the Department's Learning ManagementSystem.What You'll NeedRequired:Two years of documented experience performing business analysis on an Agile software developmentteam.One year of documented experience facilitating Joint Application Development (JAD) sessions with groups of application end-users.One year of documented One year of documented experience performing the software testing function that includes executing software tests, documentation of defects and writing test cases and scripts.One year of documented experience producing business or technical documentation related to technical specifications, requirements traceability matrices, application interface design, business process analysis and data flow diagrams. One year of documented experience performing application development, preferably on a Certified Electronic Health Record (EHR) product.One year of documented experience and/or education related to HL7 standards including ADT and CCDA.One year of experience with databases and generating ad-hoc reports using SQL queries.Physical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Business AnalystReq number:R2153Employment type:Full timeWorksite flexibility:RemoteJob SummaryWe are looking for a motivated Business Analyst ready to take us to the next level! If you have 15 years of experience in SQL, ETL process, Data conversion with CGI to Oracle cloud migration, and are looking for your next career move, apply now.Job DescriptionWe are looking for a Business Analyst with hands on techno-functional experience on all HR and Payroll functionalities in CGI and Mapping legacy to Oracle Cloud environment. Successful candidates must have 15 years of experience in SQL, ETL process, data conversion with CGI to Oracle cloud migration. This position will be full-time and remote.What You'll DoAnalyze the business processes, procedures, organizational structure, etc. in order to identify problems and determine solutions that reduce risk and increase organizational effectiveness and efficiencyInteract with the business partners and internal and external stakeholders, including executive staff, to understand organizational processes and needsPerform detailed gap analysis to identify gaps between system functionality and organizational needs and document findingsWork with stakeholders to identify project scope, project objectives, project success criteria and project deliverablesCollaborate with project stakeholders and technical staff to elicit and document requirements (e.g. business, functional, non-functional, process models, etc.)Present solutions to business stakeholders and facilitate the iterative refinement of requirementsWork with the Development and Quality Assurance teams to ensure functional requirements are unambiguous and testableAssist in the creation of test cases to verify the system and validate the system and processes are functioning as expectedCreate and maintain project logs to ensure that issues and risks are documented and tracked to resolution; monitor project schedules and follow up with leadership with concerns related to project milestones and timelinesWhat You'll NeedRequired:15 years demonstrated experience in Data conversion with mandatory CGI to Oracle cloud migrationsDemonstrated hands on techno-functional experience on all HR and Payroll functionalities in CGI and Mapping legacy to Oracle Cloud environmentExperience running reconciliation reports on extracted, transformed, and loaded data15 years' experience in SQL and ETL processExperience with JIRAProficient in HDL, FBDI and Oracle table structures with reverse mapping to CGI Proficient in data mining, data structures, schemas, and applicable file structuresThorough knowledge of the principles and practices of planning, developing, implementing, and maintaining student information systemsThorough knowledge of processes, methods, and techniques utilized to analyze and evaluate business operations and document requirementsKnowledge of programming concepts and various Systems Development Lifecycle (SDLC) methodologiesWorking Knowledge of Web Accessibility Guidelines 2.0Fluent language skills and written communication abilityExperience with developing reports, documents, presentations, etc.Experience creating record documents, to include agendas, project logs, meeting notes, etc.Proficiency with MS Office, to include strong competency with Word, PowerPoint, Excel, OutlookProficiency in developing and presenting, both verbally and in writing, technical information and presentations to non-technical audiencesGraduation from an accredited college with a bachelor's degree in business or public administration, Computer Science, Information Technology, Information Systems or a related fieldPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Business Systems AnalystReq number:R2163Employment type:Full timeWorksite flexibility:HybridJob SummaryA Business Analyst is needed to handle provisioning user access via a Help Desk role and also to come up with ways to automate our systems/enhance the provisioning process so that this manual process becomes more efficient.Job DescriptionWe are looking for a Business Analyst who has provided helpdesk/customer service to clients. This position will be full-time and hybrid in Trenton, NJWhat you'll doThis unit has responsibility for provisioning user access. A BA is needed to handle this via a Help Desk role and also to come up with ways to automate our systems/enhance the provisioning process so that this manual process becomes more efficientThe BSC will be responsible for monitoring the help desk, accepting help desk tickets, analyzing requests, and assisting the user with a resolution in a timely mannerThe BSC will be working within a team to instigate process improvements in the provisioning workflowThe BSC will be expected to work in a fast-paced environment and will be expected to be organized, multitask, take initiative and be customer friendlyWhat you'll needExperience with Help Desk, customer service, and directly assisting usersExperience with developing systems via a structured SDLC methodology including Agile methodologyExperience with developing various documentation including BRD, FRD, Use Cases, User Stories, etcExperience in developing UI/UX mockups and workflows (Adobe XD preferred)Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentationExperience in collaborating with multiple teams to develop and implement programsExperience in writing test plans and test scripts and conducting various testingExperience in creating user training manuals and conducting user training and demosAbility to analyze complex business processes and work flows and propose areas for improvement4 year college degree or equivalent study requiredRelevant work experience: 6 to 8 yearsExperience as a business analyst: Required - 5 yearsExperience with customer service/end user support/help desk support: Required - 5 yearsKnowledge of various documentation including BRD, FRD, use cases, user stories, test scripts, etc: Required - 5 yearsExperience with developing systems via a structured SDLC methodology including Agile methodology: Required - 5 yearsExperience in collaborating with multiple teams to develop and implement programs: Required - 5 yearsExperience with software testing: Required - 5 yearsAbility to analyze complex business processes, work flows, and assist the user with the issue and resolution: Required - 3 yearsExperience in developing UI/UX mockups and workflows (Adobe XD preferred):Required - 3 yearsAbility to analyze complex business processes and work flows and propose areas for improvement: Required - 5 yearsExperience in creating user training manuals and conducting user training and demos: Required - 5 years4 year college degree or equivalent study requiredPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Sponsorship not available.Our client is seeking a Business Analyst in Weehawken, NJ.Role description• Collect and classify VOC & VOE data from various sources such as surveys, focus groups, complaints reports, internal feedback tools, app store reviews, and more• Identify high-level key themes and opportunities across all data collected, leveraging quantitative and behavioral data to substantiate insights• Develop comprehensive reports summarizing VOC & VOE insights, key findings, and recommendations to be shared in various forums such as town halls, business management meetings, and quarterly readout sessions• Collaborate with partner teams across the organization to integrate VOC & VOE insights into their daily decision-making process and prioritization efforts• Define and deliver key end-to-end client journeys that create seamless, compliant, omni-channel banking and lending experiences• Lead journey mapping sessions with cross-functional stakeholders to validate current-state experiences and co-create future state experiences that deliver on client and employee needs• Leverage VOC & VOE data and collaborate closely with Adobe analytics and research teams to drive ongoing evaluation of the client and employee experience and uncover client pain points and moments that matter• Serve as a cross-functional leader to collaborate with agile delivery teams, business, and regulatory stakeholders to drive holistic, client & employee-centric journeys• Identify key competitors and conduct research to gather insights into the competitive landscape• Compile and present findings to inform strategic decision-making and identity opportunities for differentiation and improvement• Collaborate across banking functional teams to ensure ongoing alignment on design and delivery of new banking product offerings• Provide strategic support in go-to-market rollout efforts of new product offerings across banking & lending• Serve as a champion to ensure experience tenets are upheld across the firm, prioritizing optimal client and employee experiencesSkills & Requirements• Bachelor's degree required• 4+ years' experience in Wealth Management or Financial Services organization preferred• Strong analytical skills with the ability to interpret data, identify trends, and draw meaningful insights• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams• Experience with journey mapping methodologies and tools is preferred• Knowledge of competitive analysis technique and tools• Ability to work independently, as well as part of a team• Ability to effectively multi-task and deliver quality results within fast-paced project deliverable deadline• Proven ability to understand of business objectives, client needs, and data required to deliver on an optimized client experience• Experience working in an Agile framework preferredBenefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161077 - Brianna Lucarini

Business AnalystReq number:R2273Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs the Business Analyst will work closely with project managers and cross-functional teams to support technology deployments, platform evaluations, and enhance business processes.Job DescriptionWe are looking for a Business Analyst to bridge the gap between business stakeholders and IT solutions, ensuring that our projects deliver value and align with our strategic goals. This position will be full-time and remote. What You'll Do Collaborate with project managers to ensure seamless integration of business analysis within the project management lifecycleElicit, analyze, and validate requirements for changes to business processes, policies, and information systemsDevelop comprehensive technical documentation that clearly outlines system functionalities, business processes, and user guides to facilitate understanding and usage across all levels of the organizationFacilitate requirements gathering sessions and work with stakeholders to define and document business needs, and securing formal signoff from stakeholders to ensure alignment with business objectives and approval for project progressionTranslate business requirements into user stories or functional specifications for IT implementation, ensuring clarity for development teamsAct as a liaison between technical teams and business units, fostering a collaborative environment to ensure successful technology solutions Participate in Agile ceremonies and work closely with the scrum team, providing support as needed to the ScrumMasterUtilize project management tools such as Jira or Azure DevOps to track and manage business analysis tasks within project frameworksPerform analysis on existing systems and processes, recommending improvements and innovative solutionsSupport the creation and execution of test plans to ensure solutions meet business requirementsContribute to the development of training materials and assist with user training sessionsManage and prioritize backlogs in coordination with business product owners and project managersDevelop a deep understanding of the business domain to add value to discussions and decision-making processesWhat You'll Need Required:Bachelor's degree in IT, Business, or a related field2-4 years of experience in a business analysis role, preferably within an IT or technology-focused environmentDemonstrated experience with Agile methodologies and working with Agile teams; familiarity with Scrum and Kanban is a plusExcellent analytical and problem-solving skills, with the ability to handle complex information with accuracyStrong communication and interpersonal skills, with a track record of effectively engaging stakeholders at all organizational levelsAdvanced knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and the ability to quickly adapt to new technologiesExperience in developing and executing test plans to validate solution effectivenessAbility to work collaboratively in a team environment as well as independently with minimal supervisionFlexible and adaptable, able to navigate shifting priorities and embrace new challengesExperience with multiple SDLCs Preferred:Proficiency with tools like Jira or Azure DevOps for managing requirements and tracking project progressPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Business Operations AnalystReq number:R2061Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs a Business Operations Analyst, you will be responsible for application administration, and system configuration, and may assist with the identification and documentation of ITIL service management processes. The Business Operations Analyst will work closely with other members of the IT Service Management support team, process SMEs, and business partners to ensure operational efficiency and contribute to ongoing strategic initiatives.Job DescriptionWe are seeking a Business Operations Analyst to serve as a point of contact for our business teams and will provide support for various IT Service Management systems and processes. This is a full-time, remote, and long-term contract.What You'll DoAdminister, configure, and maintain systems and/or processes that support IT Service Management and other business systems to ensure optimal functionality and performanceCollaborate with stakeholders to understand business requirements and implement solutions within various systemsAssist with system testing and ensure enhancements of systems and integrations run accurately and efficiently according to business requirementsPerforms process analysis, process mapping, and root cause analysis to clarify business needs and challengesDocument and maintain business system documentation and records.Contribute to the development and maintenance of process documentation and training materialsAct as a point of escalation for complex issues, collaborating with team members to resolve challengesWhat You'll NeedRequired:Bachelor's degree and 5+ years of experienceExperience with content management systems, including configurations and administrationUnderstanding of ITSM applications and processesExperience with service management processesStrong problem-solving and analytics skills to assist with developing technology solutions that solve business problems quicklyCommunicate well both verbally and in writingTeam player, solid work ethic, flexible, able to change direction quicklyGreat organizational skills and attention to detail, ability to juggle and prioritize multiple tasks simultaneouslyPreferred:Experience with the ServiceNow platform, including configuration and administrationPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Business & Operations AnalystJersey City, NJ - HybridPermanent - Full Time About UsSince Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.The RoleThe Senior Business & Operations Analyst supports and contributes hands on to the development of a process excellence strategy and deployment roadmap that meets the desired outcomes of the organization. The role will be key in developing and nurturing strong partnerships to understand specific business issues and priorities to effectively integrate standards and continuous improvement into their core processes. This role will also partner with Business Functional areas to translate strategy into project initiatives, detailed requirements, and actions that drive process excellence and efficiencies. This role also plays a lead role understanding and documenting system designs, requirements, and improvements needed to drive the strategic vision. This role also acts as a lead for special projects and business development opportunities.Key Accountabilities• Collaborates, supports the preparation and implementation of the operational team plans to ensure these are in line with wider business strategy and reflect key priorities.• Help facilitate and plan process review and optimization sessions and workshops.• Assist with preparing weekly/monthly/annual results and performance reporting.• Help manage the work intake process and solution roadmap for the Policy Services department.• Maintain analysis and business requirement documentation for US Operations projects.• Support ad-hoc projects/requests that come in from US Operations Leadership.• Support the delivery of a Process Optimization effort with specific responsibility of initiatives and continuous improvement practices and routines.• Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.• Use a standard set of Process excellence/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of standards in the delivery of Value Stream or Function.• Contributes to the consistent and successful delivery of agreed standard work.• Support training and problem-solving workshops with senior managers & teams.• Perform financial and operational analysis to recommend appropriate actions to improve productivity and the optimization of resources.• May act as a project manager or test lead on some projects.• Participate in business process modeling sessions, acting as a documentarian, co-facilitator, facilitator, or subject matter expert in sketch sessions.• Contribute to user reference, training, and testing materials by providing requirements and process context.• Work with end-users to document business processes, cost/benefit analysis presentations, and documentation including analysis of the impact on existing systems and procedures.• Participate in business process management efforts to drive, develop, collect, and monitor data quality.• Analyze metrics and make recommendations to leadership identifying opportunities and solutions for improvement.• Ensure data and reporting needs are satisfied.• Actively and collaboratively drive business engagement and group sessions acting as SME for key systems.• Benchmarking of delivery to plan objectives.• Management team feedback.• Alignment, and engagement of team to tactical goals.• Relevancy, accuracy and timeliness of contribution/advice.• Priorities aligned to tactical and wider strategic plans.• Positive stakeholder feedback.Skills & Experience• 5+ years of experience as a process excellence team member with demonstrated success in contributing to transformational change.• Experience in the financial services or insurance industries and an understanding of operational management practices(preferred)• Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)• Experience translating business requirements to technical Experience with industry standard process mapping technologies• Bachelor's degree in risk management, Accounting, Insurance, Finance, Business or other related fields.• MBA degree preferred.• Strong knowledge of the Insurance Industry.• High level understanding of admitted state regulations.• Sound knowledge of problem analysis, structure analysis, and process optimization techniques• Strong understanding of underlying needs of the business and how own role contributes to these.• Business and financial awareness of the impact of Service Levels and any associated failures• Communicate schedules, priorities, and status to all levels in the company.• Excellent written and verbal communication skills.• Leader with strong work ethic, accountability, timely follow-up, team and detail oriented with high energy who strives for excellence.• Customer service and relationship building skills.• Ability and comfort level in researching inquiries and emerging issues, including regulations, industry practices and new technologies.• Highly proficient in Microsoft Office such as Excel and Power Point creation for executive audience• Proactive with ability to collaborate and work as part of a team - making informed decisions in a fast-paced environment.• Effective time management skills with the ability to manage priorities to meet firm deadlines and multi-task.• Strong analytical and problem-solving skills.• A change agent, excellent at managing change both at an organizational level and at an individual level.• Expert level process mapping skills required.At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.

**Requisition** : 78352 **PSEG Company:** PSEG Services Corp. **Salary Range** : $ 75,000 - $ 118,700 **Incentive** : PIP 10% **Work Location Category** : Hybrid PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states. PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG. **Job Summary** This position will be part of the Electric Outage Management & Restoration Product Group which includes ADMS/OMS, and MEGA applications. Business Analyst are responsible for business systems and how they align with user needs. Document requirements, establishes scope, objectives and determine strategy for implementing systems to achieve business goals including: gathering and prioritizing customer requirements and working closely with business owners to ensure customer satisfaction goals are met for the Electric T&D business. **Job Responsibilities** Responsibilities include: • Own functional specifications and serve as a functional expert with a deep understanding of business needs on product capabilities by defining business requirements, performing quality assurance & define reporting and alerting requirements • Own and develop day-to-day relationship with partners, working with them to optimize and enhance integration as well as establish a deep understanding of our customers’ business and functional needs. Provide product expertise in regards to functional needs and processes • Help Product Owners in the continuous improvement of their products following Agile product development practices and procedures • Collaborate with other members of the team and provide foundational support of all Service Now (SN) activities • Align and support with strategic direction of broader IT organization. Contribute to the strategic vision/plans and identify product enhancements that improve customer experience and simplify current landscape • Facilitate and coordinate external benchmarking/best practice efforts and relationships with other business organizations • Provide specific contributions as directed by Technology Product Owner • Work with internal customers, including Operations and other distribution departments to develop tool requirements to achieve core business functions. Conceptualize, design, and communicate solutions to these requirements • Work collaboratively with cross functional teams in the support and development of data collection, dissemination, and analytics in a multi-faceted reporting environment (PowerBI) for business needs. • Assess and implement GIS solutions specifically designed to support the restoration management of outages for distribution systems • Understand distribution as-built model and its relationship and interfaces to other systems such as ADMS/OMS and storm management tools • Administer data ETL back-end processes from various utility systems in support of analytical tools and mobile applications • Prepare, maintain and administer various reports and systems through MS Office (Word, Excel, Access, Visio, Power Point, Project) as well as SQL, SharePoint and other analytical programming tools • Apply working knowledge of PSEG standards and procedures for distribution operations • Design, configure, develop, document and test technology solutions to meet business or technology requirements • Design, script, configure, test, implement and support software, hardware and systems as required • Evaluate existing technology solutions and platforms and provides recommendations for improving productivity and performance • Create process flowcharts, diagrams, and other related documentation • Collaborate with IT stakeholders such as enterprise architects, software development, operations, cybersecurity and infrastructure to integrate applications and hardware • Support resolution of escalated support tickets • Travel to various PSE&G locations may be required **Job Specific Qualifications** Required: • Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or STEM degree with 2-4 years relevant experience within the technology and/or utility field. Without a bachelor’s degree in STEM, you must have 6-8 years of relevant experience within technology and/or utility field. • Must possess demonstrated leadership skills • 2+ years business analysis experience with proven experience on small - medium sized, simple projects by documenting requirements, establishing scope, objectives and determining strategy for testing & implementing systems to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met • 1+ years proven experience working with project teams to determine implementation and testing strategy • Work and communicate with a wide range of people – peers, vendors, staff members, broader functional and business leadership, and others. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion • Ability to proactively communicate technical topics in a clear, succinct, and relevant way. • Demonstrated ability to perform assigned work proficiently. • Excellent teamwork, facilitation, relationship building, and negotiation skills. •As an employee of PSE&G, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and your regular work schedule. You may also be required to work in an alternate location. •This is a multi-level growth series position, the title, grade level and incentive target assigned to the successful candidate will be determined by assessing skills and related experience, learned through the interview process. •This position has a career path which provides for promotional opportunities within and across grades as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. **Minimum Years of Experience** 2 years of experience **Education** Bachelors **Certifications** None Noted **Disclaimer** Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com (https://sharepoint.pseg.com/Pages/Home.aspx) by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings (https://corporate.pseg.com/careers) ) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected]. If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected] . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. **ADDITIONAL EEO/AA INFORMATION** _(Click link below)_ Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) Pay Transparency Nondiscrimination Provision Diversity at PSEG: Equal Opportunity Employer PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. Need to request an accommodation? If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

**Requisition** : 78340 **PSEG Company:** Public Service Electric & Gas Co. **Salary Range** : $ 75,000 - $ 118,700 **Incentive** : PIP 10% **Work Location Category** : Hybrid PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states. PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG. **Job Summary** Be part of a team that improves customer perception of PSE&G by making it easy for customers to do business with us. Support operational performance and improvement as enabled by various technologies including Web Self-Service, Mobile App, CRM, CCS, and other digital platforms. **Job Responsibilities** + Act as the subject matter expert on technology projects that span the systems used by Customer Care, helping keep projects on track through all milestones starting from business requirements to testing, implementation, and monitoring. Provide Change Management and support for internal clients to improve their use of systems and to assist customers in using self-service. + Proactively evaluate system utilization by end-users, whether associates or customers. Use available data sources, such as survey results, system queries, Google analytics, monitoring and observation, reported system defects and benchmark data, to analyze system activity and performance and identify gaps and improvement opportunities. + Represent Customer Contact in the timely resolution of system defects and in the development of business requirements for enhancements. + Oversee enhancements through all milestones to implementation and monitoring. + Coordinate with other business process leads, IT, and Asset Management to establish/update policies on system use. Identify system and operational opportunities to improve performance. + Interact directly with customers to understand user experience issues. + Position requires occasional support activities outside of regular working hours, including evenings and weekends. + Position requires operational support to Customer Operations in the case of significant outage events. **Job Specific Qualifications** Required: + Bachelor's degree in related field and 3 years of relevant experience or, in lieu of a degree, 7 years of relevant professional experience. + Knowledge of Customer Operations’ meter-to-cash processes + Familiarity with broad Utility operations such as Electric, Gas, Renewables, and WorryFree + Hands-on experience serving and interacting with customers + Proficiency in Microsoft Office applications + Strong organization and communication skills + Ability to build and maintain effective partnerships within and across organizations. + Demonstrated ability to view all decisions from the perspective of our customers, and keep the customer’s experience at the center of any approach. + Must foster an inclusive work environment and respects all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices. Desired: + Advanced degree, project management experience, experience in UI/UX design + Experience with Call Center technologies, such as the ACD, IVR, CRM and HVCA **Minimum Years of Experience** 3 years of experience **Education** Bachelors **Certifications** None Noted **Disclaimer** Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com (https://sharepoint.pseg.com/Pages/Home.aspx) by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings (https://corporate.pseg.com/careers) ) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected]. If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected] . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. **ADDITIONAL EEO/AA INFORMATION** _(Click link below)_ Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) Pay Transparency Nondiscrimination Provision Diversity at PSEG: Equal Opportunity Employer PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. Need to request an accommodation? If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

About Blue Foundry BankThis is the Bank Where Things are Made. Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll-up-your-sleeves committed, smart, creative, and fun. A Bank of movers, shakers, and makers...We are a Bank that Gets Things Done.At Blue Foundry Bank we invest in the well-being of our most prized asset...our employees! We provide a robust array of programs and benefits to help employees advance their careers and enhance the quality of their lives. Our experiential learning and development program ensures employees are on track to grow their career as of day one.In addition, our comprehensive compensation package includes; medical, dental, and vision coverage; life insurance, short- and long-term disability insurance; 401(k)/Roth with company match up to 5%; paid time off, and 11 paid holidays; employee referral bonus; and educational reimbursement.Position SummaryThe Business Acquisition Manager directly manages and oversees one or more branches and is accountable for sales activities, customer experience, operational integrity, branch efficiency, and employee management and development within the branch. This position is responsible for developing long-lasting relationships with consumer and business customers as well as being accountable for customer satisfaction, deepening customer relationships, consumer and business acquisition, retention, and deposit growth objectives to identify and support the needs of our customers growth objectives. In this role you will be responsible for one or more branches within reasonable distance of each other, with a book of business of $75MM or more and totaling five employees or more.Primary ResponsibilitiesManages Business Development, Customer Experience, Operational and Sales Activities Dedicate 70% of the time to Business Development and Deposit Acquisition, and 30% to managing their assigned branch(s) Builds new and expands existing customer relationships through a consultative approach that requires visiting customers to understand their business needs with an expected outcome of growing the deposit base of the branches, increasing product utilization and revenue within the market.Accountable for meeting branch goals through effective pipeline management and use of effective customer profiling.Works closely with staff to role model and lead branch team to foster a relationship centric service and sales culture.Manages and enhances client relationships through coaching and mentoring staff.Mentors staff in: Business Development, Cold Calling, Prospecting, and Lead Generation.Directs a proactive approach to customer satisfaction and customer retention. Listens to and fully understands the internal and external customer's needs. Manages the escalation of customer service problems and/or requests as appropriate, proactively seeks answers and/or provides solutions and follows-up to ensure customer needs have been met.Leads monthly branch team meetings to discuss updates and industry trends and changes as daily huddles.Communicates, reinforces, and monitors team behavioral standards.Ensures follow-up activities are employed to maximize closing business.Create an environment conducive to developing long lasting relationships with customers, business owners, and internal partnersMaximize customer satisfaction by delivering "5 Star Customer Service".Represent the bank through active involvement in a local community organization. Host regularly scheduled events that include but are not limited to Bank at Work, Financial Literacy, and Product and Service Seminars.Engage customers to deepen relationships, gauge customer satisfaction.Have expert understanding of Bank's consumer and business products and services.Understand and listen to our customers and deliver appropriate consumer and business solutions.Responsible for team development and branch management, as well as overseeing the operations of the branch to maximize efficiencyOversees the overall operational effectiveness of the branch.Has expert knowledge of Bank's policy and procedures. Regularly communicates changes to branch staff and ensures staff understands and adheres to same.Supervises all related training, Human Resource and Employee Relation issues.Oversees the ABMs in ensuring operational functions of the branch are met including cash control, auditing, and compliance requirements. Opens accounts in a platform environment.Compliance with all Bank Secrecy Act Regulations; Customer Identification Program and know your customer requirements.Oversees that the staff ensures the branch is opened and closed in compliance with procedures.Scheduling of branch personnel to ensure adequate staffing for maximum customer service and daily operational functions.Ensure the timely and accurate completion of various monthly audits, certifications, proofs, reconciliations, and other duties as assigned in accordance with policy.factual and well documented employee performance appraisals.knowledge and understanding of Human Resource policies as put forth by the Bank.to perform all duties for all positions within the branch as necessary.in other areas of the bank/branch as assigned.Position RequirementsHigh school diploma or equivalent required; College degree preferred.5+ years of retail banking experience requiredExtensive knowledge of retail banking regulations and retail branch operationsDemonstrates effective sales/service behaviorsMust be mobile to meet the needs of the business, working flexible hours in various branch locationsMay be required to work extended hours, including weekendsStrong leadership skillsAbility to speak to others with poise and confidenceAbility to explain procedures, both written and verbalAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.