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Category Assistant

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Executive Assistant

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Assistant Property Manager, Multifamily
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Luxury Front Desk
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Job Overview:The Resident Relations Specialist ("RRS")/Front Desk supports the General Manager ("GM") and/or the Resident Relations Supervisor by providing exceptional, responsive service to every resident or guest they encounter. The RRS is the interface who executes a variety of concierge/social/resident functions enhancing the resident experience at their property or community. While all on-site positions promote and exude warm and helpful service, the RRS position specifically focuses on "Five-Star" service excellence. The RRS is tasked with understanding residents expressed and unexpressed preferences and executing a full-service hospitality platform under the direction of the GM. The RRS is customer focused with excellent interpersonal communication and organizational skills and has a "can do" attitude. He/she must understand and adopt all community management tools (communications mediums, Connect, Access Control, Security etc.) on a daily basis to enhance the lifestyle of every resident. In addition, the RRS supports and executes administrative tasks as directed by the Board of Directors and management. This position requires skilled representation (verbal, written, visual) at all times, with peak emphasis on delivering friendly, helpful and professional service to all residents, co-workers and management. Compensation: $19-20/hrFirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: Identifies and clarifies residents expressed and unexpressed needs, answers questions and?gives direction and instructions in a professional helpful manner. Answers the telephone within two rings, using correct salutations, personal identification and telephone etiquette. Takes, records and relays messages accurately, completely and legibly. Documents all pertinent information in resident logbook(s) throughout their shift. Responsible for all package distribution (incoming and outgoing) for the property and insures all are logged into Connect when received and signed for when picked up. Monitor all property access points (gates, garages, doors, elevators, pool) through the operation of Closed-circuit Television, where applicable. Reports all suspicious activity to proper authority to ensure continued resident safety. Complies with service expectations and company standards as well as policies and procedures. Accommodates Resident requests expediently and courteously within 24 hours of initial call. Follows up with person assigned to task and Resident to ensure completion of the request. Attends and participates in designated meetings or functions as required by the General Manager or the Board of Directors. Maintains a list of residents needing special assistance in case of an emergency and is an active member on the emergency response team. Administers the access control program, which includes the issuance of FOBS/property access cards/ID cards and updates tracking software. Informs all vendors of building rules and regulations. Assists with move-in orientation for new residents. Assures all visitors are registered and authorized by homeowner to be on property. Assures all pets, vehicles, motorcycles and bicycles are properly registered and logged in Connect. Maintains a log of temporarily available parking spaces for resident guests and visitor use. Manages and keeps a status log for all rental storage lockers. Maintains complete knowledge and complies with the HOA's policies and procedures. Maintains fresh organized workstations with necessary supplies throughout shift as well as administers the cleanliness of the building's entrance and lobby. Maintains current vendor information to accommodate all resident requests. Generates confirmation letters based on departmental standards and delivers to residents upon completion of each coordinated arrangement. Makes accurate timekeeping and payroll entries each day in accordance with company policy. Ensures uniform and personal appearance are clean and professional at all times while maintaining a pleasant demeanor. Demonstrates consistent effective written, verbal and listening communication skills. Demonstrates problem-solving abilities independently and responsibly. Has the ability to quickly adapt to change both in client needs and policies and procedures which have been implemented by management and the HOA Board of Directors. Able to work independently and as a team and prioritizes daily workload efficiently and professionally. Receptive to receiving constructive feedback regarding personal performance for professional development. Must work effectively with co-workers, residents and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions; keeps commitments and keeps others well informed of work progress, timetables and issues; address' problems and issues constructively to find mutually acceptable and practical business solution; address' others by name, title or other respectful identifier. Must be flexible in work schedule which may include AM/PM shifts, weekends and holidays. Skills & Qualifications: Proficient in English (written and verbal) Second language helpful (Spanish, French, Mandarin, Japanese, Farsi, Persian) Strong general math skills. Education & Experience: High school diploma or equivalency required. College level courses in business or hospitality preferred. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be mobile enough to move about the facilities, including up and down stairs and recreational areas and navigate uneven surfaces. Must be able to lift up to 25 pounds. Must be able to sit and stand for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to actively talk and listen to clients, vendors, co-workers and supervisors. Full time position where schedule may change based on business needs and may include weekends, evenings, and holidays. Overtime may be required from time-to-time, based on business needs and as approved by supervisor. Consistent and regular attendance required. What We Offer: Medical, dental, and vision plans (full time and part time 30+ hours) Part time 20+ hours qualify for dental and vision 401K match Time off including vacation, sick, and company paid holidays Pet insurance available Verizon discount Tuition reimbursement Legal services Free emotional wellbeing and daily life assistance support for all associates Domestic partner coverage Health savings account Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Physical Therapy Assistant- (FT)
Kennedy Care Center, Los Angeles
Treat patients as directed by Physical Therapist. • Record daily treatment notes and weekly progress notes per PT Board. • Assist in maintaining department. • Participate in Patient Care and Rehabilitation Conferences, as needed. • Assist with cleaning and maintenance of treatment area. • Treat patients per the physician treatment plan. • Assist nursing department with training of Restorative Aides. • Communicate with supervisor and other health team members regarding patient progress, problem and plans. • Participate in in-services training program for other staff in the facility. • Record treatment changes per policy and procedures. • Instruct patient's families or nursing staff in maintenance program and caregiver training in preparation for discharge from therapy services. • Report any problems with department equipment so that it is maintained in good working order. • Ability to relate positively, effectively, and appropriately with patients/residents, families, staff and professional colleagues. Supervisory Requirements The position is not a supervisory position. Qualification Education and/or Experience Licensed as a Staff Physical Therapy Assistant Board of the States. Proficient in computer skills such as inputting data into programs such as Casamba and Point Click Care. Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers, coworkers and families. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Licensed as a Physical Therapist Assistant in the state. Employee must meet continue education requirements per state practices. Must maintain a license in good standing at all time with the state board. Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Exerting in excess of 100 pounds of force occasionally, and or excess of 50 pounds of force frequently, and/or excess of 20 pounds of force constant to move objects. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Occupational Therapy Assistant-(FT)
Kennedy Care Center, Los Angeles
Treat patients as directed by the Occupational Therapist. • Record daily treatment notes and weekly progress notes per OT Board. • Treat patients per the physician treatment plan. • Assist nursing department with training of Restorative Aides. • Communicate with supervisor and other health team members regarding patient progress, problem and plans. • Participate in in-services training program for other staff in the facility. • Record evaluations, daily treatment notes, weekly progress notes, recertification documentation, per Occupational Therapy Board State Practice Act and governmental and third-party payer requirements. • Record treatment changes per policy and procedures. • Instruct patient's families or nursing staff in maintenance program and caregiver training in preparation for discharge from therapy services. • Participate in discharge planning. • Assist with cleaning and maintenance of treatment area. • Report any problems with department equipment so that it is maintained in good working order. • Ability to relate positively, effectively, and appropriately with patients/residents, families, staff and professional colleagues. Supervisory Requirements This position is not a supervisory position. Qualification Education and/or Experience Licensed as a Staff Occupational Therapy Assistant Board of the State. Proficient in computer skills such as inputting data into programs such as Casamba and Point Click Care. Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers, coworkers and families. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Licensed as an Occupational Therapist Assistant in the state. Employee must meet continue education requirements per state practices. Must maintain a license in good standing at all time with the state board. Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Exerting in excess of 100 pounds of force occasionally, and or excess of 50 pounds of force frequently, and/or excess of 20 pounds of force constant to move objects. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Physical Therapy Asst-Beverly Hills rehab PT
Beverly Hills Rehabilitation Centre, Los Angeles
Treat patients as directed by Physical Therapist. Record daily treatment notes and weekly progress notes per PT Board. Assist in maintaining department. Participate in Patient Care and Rehabilitation Conferences, as needed. Assist with cleaning and maintenance of treatment area. Treat patients per the physician treatment plan. Assist nursing department with training of Restorative Aides. Communicate with supervisor and other health team members regarding patient progress, problem and plans. Participate in in services training program for other staff in the facility. Record treatment changes per policy and procedures. Instruct patient's families or nursing staff in maintenance program and caregiver training in preparation for discharge from therapy services. Report any problems with department equipment so that it is maintained in good working order. Ability to relate positively, effectively, and appropriately with patients/residents, families, staff and professional colleagues. Supervisory Requirements The position is not a supervisory position. Qualification Education and/or Experience Licensed as a Staff Physical Therapy Assistant Board of the States. Proficient in computer skills such as inputting data into programs such as Casamba and Point Click Care. Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers, coworkers and families. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Licensed as a Physical Therapist Assistant in the state. Employee must meet continue education requirements per state practices. Must maintain a license in good standing at all time with the state board. Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Exerting in excess of 100 pounds of force occasionally, and or excess of 50 pounds of force frequently, and/or excess of 20 pounds of force constant to move objects. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Business Office Assistant
Costa Del Sol Healthcare, Los Angeles
Receive and follow schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the administrative activities in accordance with established policies and procedures. Maintain minutes of meetings. File as necessary. Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of the community Supports the Administrator, DON & Business Office Manager in administration tasks. Performs clerical, accounting functions such as cash receipts and ancillary data. May assist with HR and payroll duties. Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Assist in administrative studies and projects as assigned or that may become necessary. Ensure that administrative personnel follow established ergonomics policies and procedures governing lifting techniques, repetitive tasks, and the use of safety equipment and supplies to prevent work related injuries and illnesses. Ensure that an adequate supply of office supplies and equipment are on hand to meet the day to day operational needs of the facility. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must have knowledge in clerical functions and computer literacy. Proficiency in Excel is preferred Must be able to type a minimum of 40 words per minute and use a 10 key calculator. Must have knowledge of office machines and equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.