Customer Service Agent Salary in Houston, TX

British Airways is immediately hiring Part Time Customer Experience Agents at the IAH Airport! Position type: Part-Time/ Employee Location: IAH Airport The work of an Associate Customer Experience Agent shall consist of all necessary actions to deliver for the customer at the first point of contact. It includes the following: Customer Service: Where required, handling inbound, outbound, and transit customers on and off the station, basic ticketing, escort duties, documentation, handling and labeling of baggage and checking in customers, interline transfers, clearing inbound and outbound ships papers, hotel duties, operation of the loading bridges, driving of Company vehicles assigned to Customer Services is required for anyone holding a valid driver's license. Passing catering orders via facsimile or telephone, finalizing ships papers and performing necessary post departure work. Lounge Reception: British Airways lounges with its own Associate Customer Experience Agents for reception purposes in order to support our British Airways customers. Operations Support: Will be provided to our flying community as required by the operation on the day to ensure timely operational performance and delivery for customers. Baggage Tracing: Where required, receiving information about customers mishandled registered baggage and lost personal effects, undertaking all documentation and all other work necessary to find, recover and restore these articles. Arranging with contractors for delivery of baggage to customers. Receipt, (not offloading the truck), storage and inventory control of replacement luggage. As a customer service procedure, the servicing of telephone inquiries from customers regarding mishandled baggage The ideal candidate will have: Customer service experience or hospitality experience Proficient in both spoken and written English Have the availability to work between the hours of 1:00pm - 11:00pm PAY RANGE AND BENEFITS: Pay Range*: $18 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: British Airways offers benefits ( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Sick time, and other types of paid leaves (as required by law), Travel Benefits. ABOUT BRITISH AIRWAYS: It's an exciting time to be at British Airways. We're growing our global route network, investing in our fleet and transforming the experience we offer customers. We're people who care - about safety and style, comfort and calm. As an Associate Customer Experience Agent, you'll feel proud to play a part in our future as we go further to be the airline of choice. We are a 24-hour business, operating 365 days of the year, all around the world. It's a dynamic, fast-paced environment that will bring out the best in you - if you're ready to embrace responsibility and step up to any challenge. In the Customer Experience Agent role, your warmth, positivity, commitment and adaptability can truly make you a trusted ambassador of the brand. Embracing Diversity Doing things the British Airways way takes a certain state of mind. It's not about where you're from. It's about how you're made. We're privileged to serve customers from countless nationalities, backgrounds and cultures. We're proud to employ a team who reflect that diversity in all its forms. Great Place to Work! Proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as it's based on the votes of customers. Praised for their friendliness, efficiency and consistently excellent service. Named Airline of the Year at the prestigious CAPA (Centre for Aviation) Global Aviation Awards for Excellence. Benefits and Rewards Rewards go far beyond a competitive salary. You can look forward to a Total Reward Package featuring an attractive pension and discounted shopping. And yes, there are some rather good travel benefits. ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

General informationJob TitleAirport Customer Service Agent - IAH (PT)DateMonday, April 29, 2024StateTexasCityHoustonBase Pay Rate:$ 15.00Full/Part TimePart TimePart Time DaysDays of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shiftRequirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications Must be a local (in-state) resident. High School diploma or GED. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Must be able to carry heavy items up and down jetway stairs. Must be able to be alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionPlease take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: • You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. • You will screen new and repeat donors and take and record donor vital signs and finger stick results. • You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. • You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. • You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: • High school diploma or equivalent • Ability to walk and/or stand for the entire work shift • Will work evenings, weekends, and holidays • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees • Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. • Fine motor coordination, depth perception, and ability to hear equipment from a distance • Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear • 1 or more years minimum experience working in a customer or patient facing role is helpful More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location:USA - TX - Houston - NorthU.S. Starting Hourly Wage:$16.00The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives.U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO StatementTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.LocationsUSA - TX - Houston - NorthWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time

Who We Are Metrix is the preferred supplier of industrial condition monitoring systems to many of the world's leading manufacturers and users of cooling towers, gas turbines, reciprocating compressors, and other rotating and reciprocating machinery. With headquarters in Houston, Texas, we operate in more than 40 countries via factory-direct sales and service professionals, along with a strategic network of instrumentation partners. Your Role Metrix is seeking a Customer Service Rep for a temporary assignment for approximately six to eight months. Creates, reviews, confirms, and/or revises as appropriate, terms of sale on quotes and customer purchase orders by performing the following included-but-not-limited-to duties. RESPONSIBILITIES: Talks with customers by phone and receives new orders via phone, mail, fax or e-mail. Determines appropriate price, delivery date and other terms for orders with assistance of templates and ERP system information, and direction of the Sales Representative or Manager as necessary. Documents and presents the written order acknowledgement to the customer. Handles details and issues as necessary to fulfill Operations, export compliance, and customer needs. Documents necessary information for customer claims of sales-owned issues to initiate problem resolution. Extensive use of Microsoft Outlook including filing, organizing, and retrieving email correspondences. QUALIFICATIONS: EDUCATION AND EXPERIENCE Associates degree (A.A.) from college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience. Some experience or understanding of international order and/or shipping terms, Incoterms 2000, and/or export compliance is preferred. Manufacturing experience preferred. KNOWLEDGE AND SKILLS MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMMUNICATION SKILLS: Ability to communicate effectively verbally and written with internal and external customers.Privacy We are committed to the protection and promotion of your privacy. In connection with your application for employment with us at Metrix, please click on this link to view our Applicant Privacy Notice. ( metrixvibration.com )Metrix is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue risk management. Handles situations, which may require adaptation of response.Provides direction and guidance to less experienced team members. May receive inbound Assist telephone calls. Responds to assist agencies, inquiries in an efficient and courteous manner and records/processes commitments on customer's accounts as appropriate. Also, may work with Area Coordinators to resolve agency/customer issues. Reports fraudulent conditions to management.Location: Houston, TX.Job Duties & Responsibilities:Receives customer's documentations, verifies customer's identity, possible fraud, switch Hold, etc.Receives inbound calls from customers inquiring about pending enrollments for Residential and Small Commercial customers.Performs outbound calls to follow up with customers to ensure the customer is aware of the hold in their order and the process to follow to execute the order of service.Able to identify coaching opportunities for Care/Sales agents to ensure we are following the company's stablished rules.Provide accurate reports in a timely manner to other departments as required, these reports provide critical agent's performance.Provides coaching opportunities to 3rd party vendors in a professional way.Provides agent coaching that support all customer growth initiatives.Recommends process improvements to training and management teams.Maintains working knowledge regarding compliance rules and company policies to ensure Customer Service reduces potential business risk.Ability to meet attendance and storm duty requirements.Performs other job-related duties as assigned.Required QualificationsHigh School Grad / GEDExperience: 2+ yearsPreferred QualificationsAssociate degree.EOE of Minorities / Females / Vets / Disability.FL: 16535

Job Title: Customer Service Representative IILocation: Houston, TX (downtown)Description: This position requires some decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue risk management. Handles situations, which may require adaptation of response. Provides direction and guidance to less experienced team members. May receive inbound Assist telephone calls. Responds to assist agencies inquiries in an efficient and courteous manner and records/processes commitments on customers accounts as appropriate. Also may work with Area Coordinators to resolve agency/customer issues. Reports fraudulent conditions to management.Job Overview:This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective revenue risk management. Handles situations, which may require adaptation of response. Provides direction and guidance to less experienced team members. May receive inbound Assist telephone calls. Responds to assist agencies, inquiries in an efficient and courteous manner and records/processes commitments on customers accounts as appropriate. Also, may work with Area Coordinators to resolve agency/customer issues. Reports fraudulent conditions to management.Job Duties & Responsibilities:Receives customers documentations, verifies customers identity, possible fraud, switch Hold, etc.Receives inbound calls from customers inquiring about pending enrollments for Residential and Small Commercial customers.Performs outbound calls to follow up with customers to ensure the customer is aware of the hold in their order and the process to follow to execute the order of service.Able to identify coaching opportunities for Care/Sales agents to ensure we are following the company's stablished rules.Provide accurate reports in a timely manner to other departments as required, these reports provide critical agents performance.Provides coaching opportunities to 3rd party vendors in a professional way.Provides agent coaching that support all customer growth initiatives.Recommends process improvements to training and management teams.Maintains working knowledge regarding compliance rules and company policies to ensure Customer Service reduces potential business risk.Ability to meet attendance and storm duty requirements.Performs other job-related duties as assigned.

We are an E-commerce retailer, wholesale distributor and manufacturer. Currently, we are seeking a talented Director of Customer Service at our corporate office located in the southeast, TX area.The Director of Customer Service will lead a high-performing, support team to provide customer service excellence to a diverse range of customers. Additionally, the Director develops and encourages a culture of high customer service through ongoing training, performance metrics and staff development. This leader role drives continuous improvement, cost effective support solutions and staff development geared towards sustainable operations. As part of the leadership team, the Director models and cultivates culture, values, and behaviors.MINIMUM QUALIFICATIONSGreat candidates for the position of Director of Customer Service will meet the following qualifications:• A minimum 10 years of experience in Retail, Consumer Goods or Manufacturing.• A minimum 5 years of experience in a Management or Leadership role.• A bachelor's degree in business administration or related field(s) and/or combined experience/education as substitute for minimum education.• Proven ability to foster an environment of trust, collaboration, transparency, and accountability and to build an inclusive environment that values, encourages, and supports differences.• Excellent organizational skills, able to set priorities and manage multiple projects.PREFERRED QUALIFICATIONSExceptional candidates for the position of Director of Customer Service will also bring the following qualifications or more, in addition to the Minimum Qualifications:• 10 or more years of relevant experience• 5 years of overseeing support of end-user IT hardware and software• Graduate degree(s) in Business Administration, Management, or a related field.• Strong analytical, research, establishing metrics, and conceptual skills plus high interpersonal and communication skills.• Ability to develop and maintain key relationships to achieve business objectives.SCOPE OF THE ROLEThe Director of Customer Service Will• Lead a high-performing, frontline support team to provide customer service excellence to a diverse range of customers. Drives successful day-to-day operations of the customer service team, managing service levels and quality of service delivered via phone calls, emails, voicemails, and in-person visits.• Manage resource scheduling to ensure sufficient coverage to maintain target service levels, tracks, and reports service delivery metrics, and gathers and analyzes customer survey data to ensure quality service delivery.• Work closely with leadership to identify, implement, and support cost effective, leading solutions for all aspects of customer service, maintaining currency with industry innovations.• Establish and maintain trusted relationships with customers to build a strategy that responds to the business vision, goals, and strategy.• Actively drive the process of embedding values and behaviors. Leads by example, demonstrating ethics and high accountability to create a culture of trust and transparency.• Fosters an inclusive environment that values team member differences, creating a sense of belonging and appreciation.• The director role is accountable for the Customer Service team and our Retail Store.

The Hilton Houston Post Oak by the Galleria islooking for a talented Guest Service Agent to join their talented team!The ideal candidate must have an outgoing personality, a genuine passion to create memorable experiences for our guests and a drive to grow/develop your career with the team. Schedule : Must be flexible to work AM, PM, Weekends and Holidays This position is eligible for an Up Sell Incentive! What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:• Go Hilton travel program: 100 nights of discounted travel• Access to your pay when you need it through DailyPay• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications• Flexible shifts and days off• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare• Mental health resources including free counseling through our Employee Assistance Program• Best-in-Class Paid Time Off (PTO)• 401K plan and company match to help save for your retirement*Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

This is a REMOTE outbound/inbound customer service opportunity in which you can work from anywhere and provide customer qualification support to our organization.Pay: $17/hr + bonus opportunitiesSchedule: Monday through Friday 8:00AM to 5:00 PMPosition Summary:The call center representatives are the heartbeat of the sales force. In this role, you will be the first point of contact for our consumers who are searching for the best Insurance product that fits their needs. If you like a challenge and excel in a fast-paced environment, this is the opportunity for you!Responsibilities:Provide excellent customer service to prospective customers via inbound and outbound call programsVerify information submitted by the consumerQuickly build rapport with potential clientsIdentify customer's goals and objectivesTransfer and introduce qualified consumers to a sales representativeRequirements:2 years' experience in customer service call centerAbility to handle high volume phone callsExcellent verbal communication phone skillsBasic computer skills and data entryBenefits:We put our Ambassadors first. When it comes down to it, we know we can't fulfill our Promise to our business customers without your commitment. You represent our organization while on assignment. In return, we do our best to show our commitment to you. Our Ambassador Benefits package includes Medical, dental and vision coverageDesired Skills and ExperienceA large Insurance Call Center is seeking remote outbound customer service representatives.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.