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Customer Service Coordinator Salary in Houston, TX

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Customer Service Coordinator Salary in Houston, TX

700 $ Average monthly salary

Average salary in the last 12 months: "Customer Service Coordinator in Houston"

Currency: USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Customer Service Coordinator in Houston.

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Coordinator I, Honors & International Education
Lone Star College, Houston
Job Title: Coordinator I, Honors & International Education Location: LSC-System Office UP Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 40966 Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural BeliefsOne LSCStudent FocusedOwn ItAdvance EquityCultivate CommunityChoose LearningThe Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing Statement Lone Star College-System Office, University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.Job Description PURPOSE AND SCOPE:The Coordinator I, Honors and International Education facilitates daily operations within Honors and International Education. Coordinates logistics, services and support surrounding programs or departments. General functions are focused on scheduling; support for departmental, off-campus, and System-wide meetings and events; and management and execution of HIE business processes. The role includes some cross-functional training with team personnel. Some travel required. ESSENTIAL JOB FUNCTIONS:Coordinates schedules for AVC, IP Director, and HIE system team. This function includes coordinating and managing various department calendars and schedules; assisting with planning, scheduling and coordinating various meetings/seminars/events; site selection and preparation; marketing and training materials; and general support.Facilitate daily operations of assigned area. Maintain records. Maintain current knowledge base of assigned area and acts as a point of contact for internal and external customers.Creates and submits a variety of reports, assisting with research and analysis. May make presentations at various levels both internally and externallyCreates, organizes, and distributes a schedule of recruitment opportunities and events; Supports events sponsored or co-sponsored by The Honors College and/or International ProgramsRepresents LSC at a variety of Outreach events, seminars, and workshops Coordinates various department and management calendars and schedules. Assists with planning, schedules and coordinates various meetings/seminars/events, including site selection and preparation, marketing and training materials, and general supportMeets with high school students and parents to discuss options and opportunities at Lone Star College, explains the Honors and International admissions and registration process and ensures that students successfully complete the processWorks with faculty and staff to promote the program activities and materials, creates and implements feedback system for faculty to communicate program resultsMonitors and maintains website for department and external useTakes part in special projects as neededResponsible for other reasonable related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Strong attention to accuracy and detailExcellent knowledge of general office and software applicationsAbility to prepare and analyze reportsPossesses good organizational skillsAbility to prioritize dutiesHigh level of customer service PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work. WORK SCHEDULE & CONDITIONS: Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipmentInterface with internal and external contacts as needed to carry out the functions of the positionWork is performed in a climate-controlled office with minimal exposure to safety hazards REQUIRED QUALIFICATIONS: Associate's degree and at least 1 year of related work experience, or an equivalent combination of education and experience PREFERRED QUALIFICATIONS:Demonstrated administrative assistant, office management, or related business operations experienceSalary Hiring salary range is $38,761-$44,575Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. 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Sales, Catering and Conference Services Coordinator
Sonesta Hotels International Corporation, Houston
Job Description Summary The Sales, Catering and Conference Services Coordinator executes the sales strategy of the hotel, as defined by the Director of Sales. The Coordinator will assist the team with the day-to-day functions of the sales, catering, and conferences services departments to enable managers to maximize selling and servicing time.Job DescriptionResponsibilities include, but are not limited to the following: • Ensure all guests are treated in an efficient and courteous manner. • Perform general administrative duties, including:o answering multi-line telephone, filing, and copyingo composing contracts, proposals, addendums, letters, memos, banquet event orders, diagrams, and other correspondence.o Processes all paper flow in and out of Sales, Catering, and Conference Services Department. o Maintains several filing systems of functions, client, as well as pertinent hotel records and information.• Phone coverage and assist clients as needed. • Coordinate Group Turnovers with appropriate outlets. • Email coverage for Sellers as needed.• Assist with creation and print production of group, catering, and conference services-related collateral when needed. • Coordinate group client reservation requests and liaise with Reservation Department. • Oversee guest amenities for arriving VIP's and/or clients • Compile sales kits and client gifts• Handle/forward guest requests, guest inquiries, questions, complaints in a courteous and timely manner.• Be familiar with hotel services and the ability to convey those services to clients and guests. • Liaise with Accounting regarding billing, commission, deposits, no-show waives, etc. • Fill out group history requests. • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.• Carry all assignments through to accurate completion. • Assist Director of Sales & Marketing with social media & Marketing duties when needed.• Responsible for data collection and tracking production reports.• Perform other work-related duties as assigned by Management.• Assists the Department Managers by checking function room setups, showrooms and communicating with other hotel departments as requested• Run marketing and sales reports through the Delphi system as needed, for month-end reporting and budgeting.The individual must possess the following knowledge, skills, and abilities:• Excellent written and verbal communication skills• Strong administrational, organization and follow-through abilities• Strong internal and external customer interaction skills• Superior time management and ability to multi-task• Proven analytical and quantitative skills• Proven guest relation skills.• Able to work independently and as a team member.• Ability to communicate with guests and to be able to direct/escort them to various facilities and functions within the hotel.• Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner.• Word, Excel, Outlook, and PowerPoint• Ability to type a minimum of 50 wpm.• Delphi FDC required• Opera experience preferredEssential Elements:• Ability to adhere to Sonesta grooming standards.• Ability to read and understand diagrams and count.• Ability to move freely within the whole hotel area.• Ability to stand and sit for prolonged periods of time.• Ability to perform basic arithmetic, including the use of percentages.• Ability to read and write effectively, including maintaining filing systems.EducationHigh School or equivalent education required. College degree preferred.Experience:2+ years previous hotel sales, catering and conference services administrative experience required. Previous hotel conference services administrative experience preferred. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Customer Service Specialist
Service Experts, Houston
Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Generous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center. Key Responsibilities:Answers incoming phone calls from customers and assists call or routes call to appropriate person Maintains good customer relations and ensures that all calls meet Service Experts' standards Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions) Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues Maintains customer records by updating account information Accurately dispositions calls in call monitoring software Adheres to CPI compliance regulations when taking payments over the phone Updates capacity planner whenever calls or booked, rescheduled or cancelled Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response Communicates with customers on the status of service calls Assists with dispatching as needed Continually maintains working knowledge of all company products, services, and promotions Working with dispatch to improve accuracy in scheduling and speed of response Reliable attendance and on-time job performance Performs similar/other duties as needed or assigned Qualifications:High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment Experience or training the use of computers and related systems in an administrative office environment Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer-service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment Ability to make decisions based on established guidelines and procedures Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence Effective organizational and time-management skills. Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset
Service Specialist
Epiq Global Business Transformation Solutions, LLC, Houston
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Service Specialist
Epiq Global Business Transformation Solutions, LLC, Houston
It's fun to work at a company where people truly believe in what they are doing!Job Description:A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.Essential Job ResponsibilitiesMail Services includes metering, sorting, and distributing mail and accountable packages per scheduleCopy Services includes accurately producing copy, print and scan projects per written instructionsReception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional mannerHospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenanceFacilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.Qualifications & RequirementsHigh School Diploma or GEDMinimum of 2 year work experience in a customer services fieldAbility to multitask with attention to detailAbility to resolve issues with professionalism and tactAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of time#INDHP If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Customer Service Advocate
Daniels Sharpsmart Inc, Houston
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Customer Service Engineer - Houston, TX
Siemens Medical Solutions USA, Inc., Houston
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as a Customer Service Engineer . Our global team: We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers .This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer, you will be responsible for:Building and sustaining strong partnerships with your customers through the effective use of both technical expertise and interpersonal skills.Serving as the company's primary customer facing technical representative while working in collaboration with biomedical engineers and other senior staff members in a hospital or clinical environment.Ownership of customer relationships with the goal of upholding a high level of satisfaction with optimum service delivery.Working closely with clinical and sales partners best manage and grow your install base.Troubleshooting and resolving both hardware and software issues with ultrasound equipment, either remotely or at a customer site.Managing installation, modification, and preventive maintenance calls to ensure customer equipment operates at a high standard.Working with the Regional Service Director to achieve individual goals and targets for the region.Ensuring all work and equipment adhere to all state and federal regulatory requirements.Submitting documentation required to remain in compliance with serviceable repairs.Maintaining a clean driving record in compliance with company fleet vehicle policiesThis position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers: Background maintaining electronic equipment, either in or out of a healthcare environment.MS Office software like Word, PowerPoint, Excel and Outlook).Desire to work with our latest technology and learn about new software and hardware solutions.Passion to deliver customer centric solutions to customers.Requires someone to work well without supervision, be a self-starter and can independently manager their time/schedule.Willingness to travel and flexibility, for both day-to-day work and required company training.Required skills to have for the success of this role:Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.Minimum 3-5 years of experience.Knowledge of computers and networking.Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.Expertise in troubleshooting, diagnosing, and solving complex technical issues.Strong customer service skills through clear verbal communication with customers that explains the diagnosis of the event of the CSEs.Must be able to be compliant with hospital credentialing requirements.Wide degree of creativity, leadership, and latitude is expected.Ability to complete multiple tasks with minimal direction.Ability to work professionally with all levels of hospital organization staff.Excellent organizational, time management, written and verbal communication skills.Ability to travel >75% of the time.Additional desired skills include:High attention to detail.Ability to organize and prioritize tasks resulting in consistent productivity.Ability to function within and support a team environment and build strong working relationships.Dependable, flexible, and punctual.Ability to meet accuracy and productivity goals.Good problem-solving skills, ability to evaluate situation and prioritize factors in decision making.Self-motivated, utilize available resources for self-improvement and development. This position will be assigned to a specific region but may be a used a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs when needed. At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about .Beware of Job ScamsPlease beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careers "Successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations." As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.Equal Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here .
Service Coordinator
Roth Staffing Companies, Houston
Ultimate Staffing is engaged in a search for Service Coordinator for our Northwest Houston client. This poistion will be a temporary-to-hire position working with an established, successful company. You will have the ability to learn and grow your career. The ideal candidate will be willing to jump in and help in multiple areas wherever they may be needed at any given moment.Requirements:Excellent communications skillsHigh school diplomaPositive, flexible personality2-3 years administrative business experienceMust have some experience with invoicingMust have business professional customer service experienceGood MS Office skillsResponsibilities:Will work with multiple internal departments including shipping, purchasing, accounting and warrantyAssist customers with invoice issuesResolves customer issuesConfirms customer files are updated in the systemCreates and sends invoicesStrong data entryIf you have the skills and experience needed to be successful in this position, plesae apply today!All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Remote Customer Service Specialist
Syracali LLC, Houston
Full Job Description Apply today to be one of our client's Call Center Agents with career growth opportunities! You must maintain a positive, empathetic, and professional attitude responding promptly to customer inquiries. This position is fully remote. As a Call Center Agent, you will: Successfully assist callers with regards to general service questions, billing, monitoring, and specialty queues to deliver on the client's brand reputation in a prompt manner Possess a pleasant phone presence and ability to adapt quickly to systems, platforms, and technology Communicate ideas to change the business have an eye for details and excellent follow-up Be an expert in the client's brand, products, and services to answer all customer questions Attract and retain customers by answering suggesting information other products and services to meet their needs. Keep records of customer interactions, transactions, comments, and complaints Contribute to team efforts by accomplishing related results as needed Education: High School Diploma or GED Equivalent Experience: Minimum of 2 years of experience working directly with customers 1 to 3 years in a call center environment preferred Skills/Knowledge: Proficiency in Microsoft Office Suite Innovative team player that is cooperative Exceptional communication skills both written and verbal Ability to prioritize multiple requests providing timelines Goal-oriented and emphasizes accountability for delivering results Have a passion for execution and success Job Type: Full-time Pay: $21.90 + Commission ($64,000 - $72,000) per year. Benefits: Dental insurance Health insurance Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental Pay: Commission pay
Site Development Coordinator
WGA Consulting Engineers, Houston
WGA is a Texas-based professional consulting firm that was founded in 2007, WGA has experienced steady growth in a competitive market. This expansion is a result of our strong commitment to our clients providing them with the highest quality of work and service. We built our practice on the foundational beliefs that creative design drives successful projects, and that collaborative working relationships with municipalities, permitting authorities and local and state agencies yield tangible results throughout the development process. Our extensive range of experience includes industrial, commercial, large mixed-use, energy, hospitality, healthcare, transportation, environmental, education, municipal and multi- and single-family residential projects. From large-scale industrial projects to preliminary feasibility studies, our goal is to provide value through creative and cost-effective design solutions. We have 4 locations across Texas: Houston, The Woodlands, Austin and San Antonio.ResponsibilitiesThe Site Development Coordinator position is responsible for oversight, planning, and coordination of a wide range of entitlement, scheduling, estimating, engineering, platting and construction management tasks and activities. This department reports directly to the Site Development Department.Responsibilities:Manages Site Development projects to include planning, coordinating, organizing, scheduling, and monitoring work and project progress including:Maintains active liaison with developers and project managers, consultants, and contractors.Coordinates project development activities with other internal departments and outside agencies.Responds to client's requests in a professional and timely manner, to ensure customer satisfaction to the greatest extent possible.Assists in conducting research, composing memos and letters, and preparing presentations to include materials for management, City Council, and the public for purposes of legislative, municipal, or community relations.Conducts research and preparation of materials to assist with implementation of strategic priorities and visions.Assists in the development of departmental methods and procedures by creating, maintaining, and updating databases, spreadsheets, and other organizational tools.Attends meetings in various locations such as job sites, at City or County offices, City or County Council meetings for specific projects and general site development knowledge.Assist with review, quality control, and coordination of submittal packages including permit applications, consultant studies, plans, plats, easements, and other project related documents.Attend submittal meetings or pick-ups/drop-offs.Engage into the company's electronic and hard copy file structures and ongoing organizational needs. Essential duties to include: saving new files on SharePoint in correct location using correct file naming, minimizing duplications. Train team members on file creation and management on a go forward basis, including integration of new technologies, and reducing redundancy, and increasing team efficiency. It is critical to maintain consistency, reliability, and immediate access to files and paperwork generated through the acquisition and development process. This will require a keen focus on every detail associated with maintaining hundreds of files in a consistent fashion across multiple projects and team members. This may also entail launching and training employees on updated processes, and monitoring and reporting on an ongoing basis.Work with the Site Development Managers to maintain and establish project schedules to attain project entitlements, plan approval, plat recordation and project closeout.Controlling and reporting on the project schedule.Ensuring deadlines are met.Maintain integrity of schedules, monitor project progress, and handle any issues that arise.Communicate with other departments on scheduling requirements during development phase to optimize efficiencies on bringing product to market.Perform other duties as assigned.Assisting and supporting the project manager.Preparing presentations to update senior management on the project's progress and showcase the project's value.Delegating specific tasks to team members when appropriate.Looking for ways to increase the project's profitability and reduce expenses where possible.Providing administrative support.Organizing project team meetings and recording minutes.Liaising with clients to determine the project's objectives.Handling financial queries including invoicing, contract status and budgets.Coordinate project management activities, resources, equipment, and informationEnsure that clients' needs are met as projects evolve.Act as the point of contact and communicate project status to all participants.Work with the Project Manager to eliminate conflicts and roadblocks to success.Create and maintain comprehensive project documentation, plans and reports.Ensure standards and requirements are met through conducting quality assurance tests.QualificationsBachelor's degree, preferred.3+ years of relevant experience within the Civil Engineering industry.Excellent communication, interpersonal, and leadership skills.Knowledge of industry standards, regulations, and best practices.EEO STATEMENTWGA, LLP is committed to providing equal opportunity to all qualified applicants and its employees. The Company strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, protected activity or any other status or classification protected by applicable federal, state, and/or local laws.NOTICE TO THIRD PARTY AGENCIES: Please note that WGA, LLP does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, WGA, LLP will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, WGA, LLP explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of WGA, LLP.