Escalation Manager Salary in Greensboro, NC

Job ID: 496469Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials. Job Summary The Accounts Payable Manager is responsible for oversight of the accounts payable department, coordinating and working closely with team members to ensure accurate and timely processing of all invoices, vendor payments, and returns/credits. The position will monitor and resolve past due AP and vendor dispute issues and develop and coach their team in line with the goals and objectives of the shared services department and with the local team. This person must be able to initiate, maintain and grow solid relationships with our supply chain, plant management, and finance teams to assess existing processes and opportunities for improvement related to vendor management to minimize operational risk while improving cash flow for the business. The position will report to the VP of Finance. Responsibilities Manage, coach, and grow, a team of approximately 4 AP team leaders and clerks Own ultimate responsibility for all vendor payments and personnel in AP function Drive key performance indicators using dashboards recommended and approved. Establish strategies for continuous improvement of metrics and clarity of reporting Develop an effective meeting and reporting rhythm with all management teams, holding both individual and group touchpoints Serve as the ultimate point of escalation for all past due AP, tax, invoice processing/matching, duplicate payment, and vendor dispute issues Manage accuracy of vendor master data in all ERP systems as ultimate point of responsibility Develop and manage effective payment strategies, aiming to increase automation and eliminate non-value-add steps for continuous improvement Prepare monthly AP aging reports for Oldcastle finance department as required Perform AP closing duties as required Develop and revise AP Department policies and procedures, aiming to mitigate risk and/or increase efficiency Review AP ledger and hold daily or weekly touchpoints with the team to discuss processing metrics, past due vendor accounts/invoices, missed discounts, and recommend process improvement opportunities Perform analytical review and reporting within Accounts Payable Support ERP and technology upgrade projects related to vendor management and AP as required Other responsibilities and duties as assigned Requirements Bachelor's Degree in Accounting, Finance, or related field 8+ years of related experience in accounts payable Prior accounts payable experience, including knowledge of various vendor payment systems and industry standard practices Prior management experience Excellent communications skills, both verbal and written Ability to communicate with all levels within the organization, customers, and vendors Ability to maintain accuracy in a very detailed work environment, highly detail-oriented Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel Prior experience with multiple ERP platforms or accounting systems a plus What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link .

Job ID: 496469Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials. Job SummaryThe Accounts Payable Manager is responsible for oversight of the accounts payable department, coordinating and working closely with team members to ensure accurate and timely processing of all invoices, vendor payments, and returns/credits. The position will monitor and resolve past due AP and vendor dispute issues and develop and coach their team in line with the goals and objectives of the shared services department and with the local team. This person must be able to initiate, maintain and grow solid relationships with our supply chain, plant management, and finance teams to assess existing processes and opportunities for improvement related to vendor management to minimize operational risk while improving cash flow for the business. The position will report to the VP of Finance.Responsibilities Manage, coach, and grow, a team of approximately 4 AP team leaders and clerks Own ultimate responsibility for all vendor payments and personnel in AP function Drive key performance indicators using dashboards recommended and approved. Establish strategies for continuous improvement of metrics and clarity of reporting Develop an effective meeting and reporting rhythm with all management teams, holding both individual and group touchpoints Serve as the ultimate point of escalation for all past due AP, tax, invoice processing/matching, duplicate payment, and vendor dispute issues Manage accuracy of vendor master data in all ERP systems as ultimate point of responsibility Develop and manage effective payment strategies, aiming to increase automation and eliminate non-value-add steps for continuous improvement Prepare monthly AP aging reports for Oldcastle finance department as required Perform AP closing duties as required Develop and revise AP Department policies and procedures, aiming to mitigate risk and/or increase efficiency Review AP ledger and hold daily or weekly touchpoints with the team to discuss processing metrics, past due vendor accounts/invoices, missed discounts, and recommend process improvement opportunities Perform analytical review and reporting within Accounts Payable Support ERP and technology upgrade projects related to vendor management and AP as required Other responsibilities and duties as assigned Requirements Bachelor's Degree in Accounting, Finance, or related field 8+ years of related experience in accounts payable Prior accounts payable experience, including knowledge of various vendor payment systems and industry standard practices Prior management experience Excellent communications skills, both verbal and written Ability to communicate with all levels within the organization, customers, and vendors Ability to maintain accuracy in a very detailed work environment, highly detail-oriented Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel Prior experience with multiple ERP platforms or accounting systems a plus What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 23, 2024 Nearest Major Market: Greensboro Job Segment: Supply Chain Manager, Plant Manager, Supply Chain, Business Process, ERP, Operations, Management, Manufacturing, Technology