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Customer Experience Manager Salary in Fort Wayne, IN

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(USA) Optical Manager NL1 - Sam's
Sam's Club, Fort Wayne
What you'll do atPosition Summary...What you'll do...Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs.Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.Oversees the implementation of and participates in community outreach programs, and encourages Associates to serve as good members of the community.Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to improve performance; providing direction and guidance on executing Company programs and strategic initiatives; and directing the Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records.Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolution for Associates. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.Live our ValuesCulture Champion• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the CustomerCustomer Focus• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.Focus on our AssociatesDiversity, Equity & Inclusion• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Completion of 2 or more years' of college OR 1 year's retail experience and 1 year's supervisory experience OR 2 years' general work experience including 1 year's optical experience.High school diploma or equivalent.Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Supervising AssociatesPrimary Location...6736 LIMA RD, FORT WAYNE, IN 46818-1118, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. 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For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Project Manager - Commercial
Michael Page, Fort Wayne
The Project Manager will:Document control (RFIs, change orders, claims, etc.)Assisting and supporting project team with daily project coordinationProcurement of construction materialscoordinate bid process with subcontractorsQuality Control / Quality Assurance checksEstimating and take off/s including conceptual budgets and self-performed workBusiness development/networking capabilitiesAssume significant responsibility for meeting schedule, budget, and quality goalsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The ideal Project Manager will have:5-10 years of experience working in commercial constructionBachelor's degree in Construction Management or related field preferredManage administrative construction duties, including document controlPrepare submittal schedules for approval and distributionAssist the Project Manager with change orders, subcontractor scheduling and invoicing, reviewing monthly job costsAssist the Superintendent with RFI reports, QA/QC documentation, and construction field operationsAssist with preconstruction tasks, including estimating and quantificationCollect and log closeout documents and punch lists
Assistant Culinary Manager
EagleCare LLC, Fort Wayne
ASSISTANT CULINARY MANAGER Bring your heart to work! Caring people make the difference at American Senior Communities! Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.  American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 100+ American Senior Communities is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we’ll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do.  As partners in senior care, we are not just doing a job, but following a calling. Our commitment to our team members: Top competitive market wages Paid Time Off (PTO), holiday pay and *opportunities to earn additional PTO Access a portion of your earned wages before payday with PayActiv* Paid training, skills certification & career development support Medical, vision & dental insurance with Telehealth option Medical and dependent flexible spending accounts 401(k) retirement plan options Lucrative employee referral bonus program Tuition assistance and certification reimbursement* Continued education opportunities through Purdue Global & O2NE scholarship program Employee assistance program & wellness support Retail, food & entertainment discounts and so much more *Terms and conditions apply What will you be doing and how will you make a difference at American Senior Communities? Making a difference in the lives of the residents we serve by providing them with nutritious meals that add to the quality of their lives.  Assists the Culinary Services Manager to ensure we are providing nourishing, palatable and well-balanced meals, enhancing the dining experience of our residents, and helping the other culinary team members grown in their role. Assists with the interview process of new culinary team members, ordering food and supplies, scheduling, and training new team members. Requirements: High school diploma or GED; or, one (1) to three (3) months related experience and/or training; or, equivalent combination of education and experience. Completion of an approved sanitation course (can complete upon hire) Cooking experience preferred We are Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Management
Staffing Manager, Workforce Staffing
Amazon, Fort Wayne, IN, US
DESCRIPTIONOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.The Workforce Staffing (WFS) Team is looking for an ambitious and enthusiastic leader that can inspire others to reach the highest level of service in every candidate interaction. As a leader, the Staffing Manager owns candidate generation, candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals by creating a collaborative team environment with a strong candidate-oriented culture. Staffing Managers direct a high-performing team of Staffing Coordinators, Administrators, and seasonal/flexible Associates who thrive in an innovative, fast-paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs. At Amazon, our teams roll up our sleeves, work hard, have fun and make history!Key job responsibilities• Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals • Leads and develops a team of associates, including regular performance evaluations and coaching for performance improvement • Assists with interviewing and onboarding new associates • Coordinates team schedule and assigns duties based on business needs• Understands new hire workflow and technical systems and makes recommendations to drive improvement• Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships• Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions• Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion• Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand We are open to hiring candidates to work out of one of the following locations:Fort Wayne, IN, USABASIC QUALIFICATIONS- Bachelor’s degree or experience in a professional field or military- 5+ years of experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related fields- Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standardsPREFERRED QUALIFICATIONS- Master's degree or MBA- 3+ years of experience managing hourly employees- Experience working with Applicant Tracking Systems- Exceptional analytical skills, ability to work with large amounts of data and communicate findings, experience establishing and tracking key performance metrics including return on investment- Cross-functional project management experience- Basic/Working knowledge of Six Sigma tools and Lean techniques- Ability to work successfully in a dynamic, ambiguous environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Retail Freight Manager
Ollie's Bargain Outlet, Inc., Fort Wayne
Join our team and live the Ollie-tude!: (Ollie's Core Values)BE A TEAM PLAYER- Associates are expected to be supportive and work together.BE CARING- How do I treat others with courtesy, dignity, and respect?BE VALUE OBSESSED- Live the "good stuff cheap" mindset.BE COMMITTED- Operate with grit, passion, tenacity, and action.BE GROWING- How do we get better every day?BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.401K, generous company match with immediate vesting.Strong field sales career growth & talent development culture for top performers20% associate discount on all Ollie's purchases.Vast array of voluntary benefits.The Freight Flow Supervisor will assist in the efficient operation and maintenance of the receiving area. Responsibilities include the accurate, efficient, and timely execution of freight flow to the sales floor in accordance with established processing and visual merchandising standards. Maintain back stock in the receiving area and manage the disposition of damaged goods to minimize profit loss. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases.Primary Responsibilities:Plan, unload, check in, and support the merchandising of distribution shipments of merchandise.Receive, verify, and merchandise all direct vendor shipments.Manage effective freight flow in the receiving while keeping the area and dock orderly and safe.Maintain the safety of the receiving area.Adhere to company standards confirm the accuracy of all incoming merchandise and set up and design merchandise displays.Direct the work of other Associates who are assisting with freight flow processes.Act as Manager on Duty and complete any additional responsibilities and/or duties as assigned including opening and closing of the store.Qualifications:Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred. Ability to work evenings, 3rd shift, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with customers and associates. Physical Requirements:Ability to lift and carry up to 50 pounds.Ability to push and pull up to 35 pounds.Ability to stand for extended periods and work in a safe manner.Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Senior Community Manager
Sun Communities, Fort Wayne
Carrington Pointe (CAR) Are you an experienced property manager looking to take your talents in a more entrepreneurial direction? Are you looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a Senior Community Manager who has just the right balance of management and sales skills and a real knack for great customer service. You will live onsite and oversee and direct the day-to-day property management operations for one of our manufactured home communities. An equally important part of your job will be to generate new revenue through sales and leasing of our homes, which will in turn generate additional income for you. We provide you with free onsite housing and utilities, as well as a great deal of latitude and independence in how you manage your community. If you like the idea of helping to build and maintain a community in which you live, and you have the qualifications and background we're looking for, we want to talk with you! OVERVIEW As a Sr. Community Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents. You will be in charge of everything from capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, human resource management and, most importantly, resident relations. Ensuring a positive atmosphere and responsive service for the members of your community will not only mean satisfied long-term residents, but also better word of mouth referrals! JOB DUTIES Ensure residents receive the highest levels of service consistent with Sun's Customer Service philosophy Handle and resolve resident/customer service issues in a timely and professional manner Maintain properties to ensure they look their best at all times Develop a marketing strategy and maintain effective advertising to attract prospective residents to community Market model, pre-owned, and brokered homes for sale Coordinate and manage the Lease Purchase Program, including repairs, leasing, sales, refurbishments, closings, and follow-up Meet or exceed home sales and leasing budgets Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts Oversee the eviction process for your community with the assistance of your RVP Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances Oversee capital expenditure improvements Other duties and projects as assigned REQUIREMENTS As a Sr. Community Manager, you must have a strong business mindset together with the ability to place the highest priority on customer service. Strong organizational, time management and leadership skills are a vital part of your role. High school diploma or GED Bachelor's degree in Real Estate Studies, Hospitality or Business, a plus Minimum of 4 years property management experience including 2 years of supervisory experience Prior sales and leasing experience General knowledge of repair and maintenance duties Solid negotiation skills Ability to thrive in a fast-paced environment Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law Computer proficiency, including the internet and Microsoft Office Suite; experience using Yardi, preferred Flexibility to respond to community needs during non-business hours Ability to live on-site within the community (housing provided)REWARDING BENEFITS At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family Comprehensive Dental Plan Vision Plan Voluntary Health and Dependent Care Reimbursement Accounts Life and Accidental Death and Dismemberment Insurance Short and Long-Term Disability Coverage 401(k) Plan with Sun matching contribution Paid Parental Leave Employee Assistance Program Identity Theft Insurance Legal Assistance Plan Pet Insurance Tuition Reimbursement program providing financial support to team members who further their formal education Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeFt. Wayne, IN, US Employment Type: Regular Classification: Full Time Job Reference: 129898 Nearest Major Market: Fort Wayne Job Segment: Real Estate, Manager, Sales, Management
Manager in Training (MIT) - Fort Wayne Area
Belle Tire, Fort Wayne
The Manager in Training is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. You are provided with the opportunity to grow as an individual and team member in the tire and automotive industry.Job Details:What you'll do:Belle Tire Brand Ambassador, leading local efforts to drive brand recognition and ensure Belle Tire's culture is reinforced throughout the store.Build customer relationshipsAssess customers' needs and provide Belle Tire solutions according to their needs Follow Belle Tire's Sales ProcessManage a cash drawer; cash customers out and maintain daily cash reconciliationDirect the workflow in the service departmentMeet and exceed defined goals and objectivesHandle day to day paperwork involved with retail operationsOpen and Close the store as a part of key holder dutiesCoach, manage and develop store employeesWrite store schedule for all employeesAssist in hiring, interviewing and employee relations concernsUnderstand and analyze store profit & loss statementInventory managementFacility managementClean shop, showroom, restroomsWork well in a team environment with a positive attitudeDo the right thing for the customers, employees, and vendorsContinuous thinking and sharing of ideas to improve Belle TireOther duties as assigned by manager Requirements:18 years of ageValid drivers' license High School Diploma/GED is required3+ years Management experience in a retail and/or auto service environment high preferred.Ability to communicate clearly and professionally with co-workers, management and customers.Ability to lift an object weighing up to 75 pounds Varying work hours, Mon-Sat, some overtime may be required. Workshop environment, with heavy physical requirements and long periods of standing. Job Benefits: Company contributions to 401k Product and service discounts Flexible paid time off Competitive health insurance for eligible employees Opportunities for career advancement with an outstanding family company About Us: Belle Tire was established over 100 years ago with the belief that customer satisfaction must always be the bottom line. As a family owned company with over 140 retail locations and over 2,500 employees in Michigan, Indiana, Illinois and Ohio, we give our neighbors peace of mind and trust that we will get them back on the road fast and affordably. Belle Tire provides tire and automotive services including shocks and struts, oil changes, brakes, batteries, auto glass and more with an in-store experience that far exceeds a traditional garage.Belle Tire is an equal opportunity employer. At Belle Tire we are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Senior Project Manager - Commercial Construction
MICHAEL KINDER & SONS, INC, Fort Wayne
Senior Project Manager Challenging projects. Reachable clients. Proven processes. Engaged team. Go home when the day is done. The Operations Team at Michael Kinder & Sons is welcoming a Senior Project Manager who will lead support staff, field supervisors, and personnel through the successful management of assigned projects. Our goal is to ensure total client satisfaction through the completion of projects with quality, on time, and within budgeting standards. We always have team safety and well-being in mind. We aim for projects within a 90-mile radius of the central office so our people can go home at the end of the workday. WHAT WE OFFER MKS is a family. We live our core values to ensure that our entire team feels valued. By taking on this role, you will be expected to be: Transformational Exceptional Accountable Meaningful Safe Benefits include: Medical benefits paying 90% employee premiums, 40% dependents. Paid vacation and wellness time Traditional and Roth 401k | 100% match up to 4% | Immediately vested. Education reimbursement for employees Business expenses and mileage reimbursement Leadership and Career growth opportunities Company and individual performance bonuses WHAT YOU WOULD DO PROJECT MANAGEMENT | CRITICAL INSIGHT | CHANGE AGENT & REPRESENTATIVE Perform a key role in project planning, budgeting, and identification of resources needed. Assist in development and execution strategies for projects, including planning (logistic & staging plans, project schedules, scopes of work, partners), budgeting support, and identification of job specific resources. Develop in conjunction with Project Manager objectives/goals for each project and team assignments. Oversee and manage the construction project from conceptual design to project closeout, ensure timely completion of project closeout and follow-up warrantee work. Execution and support of project accounting functions including management of project budgets, detailed review and award-issuance of subcontracts and supplier purchase orders, monthly project cost reports, invoice tracking and review (final approval in invoice software) Formulate the project work plans and make revisions as and when needs arise working with Project Superintendent and Project Manager. Support Preconstruction and Estimating team with subcontractor and self-perform bid process. Manage project costs through the ongoing evaluation of labor, material, and equipment; continue to forecast and analyze construction costs, exposures, and profits through project completion. Oversee and initiate subcontractor and material purchasing in accordance with project budget. Oversee and manage jobs in progress including subcontractor coordination, conflict resolution, submittals, RFI's, and changes while ensuring quality and safety on every job. Lead, coordinate, and implement effective meetings including but not limited to: Preconstruction Turnover, Project Kick-off meetings, Construction progress meetings and OAC meetings. Understand and manage MKS self-perform work including means and methods, schedules, and production. Follow set Standard Operations Procedures (SOP's) Achieve schedules and profit margins. Lead, manage, and delegate effectively to others. Hold yourself and others accountable to deadlines-commitments. Multi-task and successfully manage multiple projects. Analyze, define, and implement solutions or alternate solutions. Effectively develop, monitor, and update project schedules for both preconstruction and construction. Conduct periodic performance reviews with subordinate personnel. Relate with City and Governmental Agencies, utilities and other organizations needed to acquire necessary project permits. Prepare contracts, proposals, budgets, change orders, sketches, etc. with accuracy and supporting detail. The above job description is general in nature and may not identify all the duties/functions required to complete the day-to-day interior design tasks. NECESSARY QUALIFICATIONS Minimum Education | bachelor's degree in construction management, Engineering, or related degree preferred. Minimum Experience | 10+ years' experience in commercial-industrial construction and project management. Thorough knowledge of all aspects of construction (technology, equipment, methods), technical ability to understand and interpret construction documents (plans, specifications, scope of work) to ensure construction progress and its quality. Excellent communication, organizational, supervisory, and planning skills required. Proven track record to cultivate working relationships with managers, supervisors, superintendents, fellow workers, and clients to encourage cooperative team environment and professional approach. MAKE YOUR MOVE TODAY Michael Kinder and Sons, a fourth-generation family-owned plan - design - build construction firm is proud to be a leader in the design-build construction industry. We are committed to serving our clients by providing the highest level of planning, design, and construction services. Our trade of construction and engineering is a legacy in our family tree, and our work family. Because this business is the core of who we are, we are committed to quality. We won't accept less than the best on every project. Please visit our website to learn more! Fort Wayne Design Build Firm | Michael Kinder & Sons (kinderandsons.com)
Maintenance Manager
Cushman & Wakefield, Fort Wayne
Job Title Maintenance Manager Job Description Summary Job Description Join the forefront of Integrated Maintenance Solutions with C&W Services, the industry leader providing services to over 600 companies worldwide and a proud sister company of Cushman & Wakefield. We are seeking an experienced Maintenance Manager to lead and optimize our operations at our City, State distribution and fulfillment center. The ideal candidate will bring extensive expertise in Preventative and Predictive Maintenance of Conveyor Systems within the fast-paced logistics environment.Duties and Responsibilities: Operational Leadership:Lead, direct, and coordinate all maintenance and facility support activities at our distribution and fulfillment center.Champion the "Safety First" program, ensuring a culture of safety throughout operations.Oversee staffing, policy implementation/enforcement, and budget preparation with a focus on cost control.Manage profit and loss responsibility for the facility.Quality Control and Process Development:Ensure quality control measures are in place, maintaining exceptional standards in maintenance processes.Develop and implement maintenance process improvements, ensuring conformance with industry best practices.Customer Relations:Interact with customer and client personnel to understand and fulfill expectations.Foster positive customer relations and address customer needs proactively.Team Management:Directly supervise all C&W Services salaried and hourly positions at the facility.Provide oversight of all processes, ensuring compliance with federal, state, and local regulations.Performance Metrics and Documentation:Develop and maintain performance metrics records for continuous improvement.Demonstrate good judgment in decision-making affecting the company's business. Requirements: Education: Bachelor's Degree in Industrial Maintenance, Engineering, Management, or a related field.Experience: Minimum of five years of experience in maintenance management, with a focus on supervision, planning/scheduling, and estimating. Experience in managing teams performing Predictive and Preventative Maintenance of Conveyor Systems is required.Accreditation: Membership and active participation in industry-related professional organizations (SMRP, IFMA, BOMA, etc.) with applicable professional certification is desired.Computer Skills: Demonstrated proficiency in creating and working with documents in Microsoft Word, Excel, PowerPoint, and Project.Become an integral part of our distribution and fulfillment center success story, where your leadership and expertise will drive operational excellence and customer satisfaction. Join us at the forefront of the logistics industry!C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
H&M Store Manager
H&M, Fort Wayne
Job DescriptionOverall Job Summary: The Store Manager is responsible for reaching the Sales and Profit goals in the Store by setting a plan to deliver the Best Customer Experience. The Store Manager will ensure the Best Team and support their development, work with talent and leadership development and structured performance management for the Store Team based on results, values, and leadership. The Store Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.This position reports to our Area Sales Manager and has the following direct reports: Store Visual Manager (based on volume), Department Manager, Department Supervisor (based on volume), Visual Merchandisers (based on volume) Cash Office Responsible (based on volume), and Sales Associate.Your Day to Day*Sales and ProfitRegularly analyze and follow up on Sales & Profit KPIs and take actions accordingly to maximize resultsEnsure store operations, H&M standards, and best practices are followed including proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, Tasks, and Routines, etc.) and excellent customer service keeping within the sales budget of allocated hoursTogether with the Area and Store team, prioritize actions and provide feedback on store allocations to secure a good garment level that has a clear impact on sellingEnsure that the maintenance in the store is managed in a cost-efficient way to meet H&M standards and initiate actions accordinglyActively prevent loss together with Store Team and ensure that all appropriate Audit guidelines are being followedActively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, and price changesPeople and TeamsOversee and manage recruitment, training, development, and succession planning for the Store in line with H&M best practicesEvaluate and manage the performance of Store Team members; execute dialogues, development plans, feedback, and follow-ups and take actions to improve performance to support the business needsEnsure regular and clear communication to the Store team on Business Performance, Company Culture & Values, and Country/Sales Market/Area/Store goals through daily Store Meetings and weekly/monthly Leadership MeetingsEnsure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all timesStrengthen our Company Culture by promoting feedback in our daily work and coach the Store Team to do the sameFinancial AccountabilitySales and profit responsibility for the storeAccurate recording of sales figures and hoursQualificationsWho You AreInclusive, positive, creative, and willing to try new thingsPassionate for customer service and inspiring it in othersOutcome driven with the planning, engagement, and motivation to bring it to fruitionYou have the ability to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolOpen availability including evenings and weekends2-3+ years of transferrable experience leading management level employee's welcomeBasic computer skills such as browser navigation, software interaction, and data entry are neededMay be required to travel as necessary to support other stores, attend meetings and trainingWhy You'll Love Working for H&MDynamic, team-driven work environment with a group of unique, diverse, and kind individuals.Endless growth & development opportunities.Dress your personality. We encourage you to dress your personality all day, every day. Did we mention our discount at H&M, &Other Stories, and COS?Additional InformationJob Status: Hourly, Non-ExemptCompensation: Salary Range is $59,505 - $66,944 **EEOC Code: OFMThis job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.Benefits:We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.Inclusion & Diversity:H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.Company Description:H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.