Assistant Engineer Salary in Englewood, CO

We’re looking for you to help us make amazing CX a reality as a Cisco UCCE / ICM / MACD Scripting Engineer with TTEC in Radnor, PA. As a technologist, we know you have career options. And we know it’s important you find the right fit for your future. Have ideas you want to contribute? We’re listening. Looking for exposure to different clients, different technologies? It’s what we do. Want to make an impact on the future? We’re innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive team and you’ll help create meaningful employee experiences that drive memorable customer experiences. We’re TTEC We define, design, and enable experiences so our clients can delight and captivate their customers across every channel every time. TTEC Digital combines customer experience consulting, analytics, systems integration and ongoing technology operations. Through TTEC Digital we design context aware, insight-driven, omnichannel customer journeys and then bring them to life with the enabling systems on our own cloud-based technology platforms, leveraging knowledge management with machine learning and artificial intelligence. Founded in 1982, 50,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. What You'll be Doing Looking for an opportunity where you’ll be responsible for client management, technical solution development and delivery, deployment validation and advanced troubleshooting of releases while leveraging your experience in integrated Cisco infrastructures? In this role in our Global Escalation division, you’ll work with our enterprise level clients providing medium to advanced Moves/Adds/Changes of Cisco UCCE/ICM/CVP architectures. Why You? What You Bring 4 to 6+ years exceptional administration, troubleshooting and support experience with UCCE/ICM/CVP Enterprise. Design, integration, and enhancement experience with these applications Cisco IP Dialer development and support experience Call Manager experience is a must Experience with CISCO IP-IVR Application performing design, development, and support functions Experience performing CISCO ICM Script Design and Deployment Experience with CISCO CVP Application Design and Development is highly preferred Familiarity with Cisco Email Manager. Support experience preferred Familiarity with Cisco Unity Architecture. Support and administration experience preferred Exposure and familiarity with CISCO UCCE Solution Architecture and Integration Familiarity with H.323, SIP and/or MGCP protocols Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis Multi-site configuration and hybrid of enterprise level IP and TDM environments ITIL Framework awareness Excellent written and verbal communication skills (technical documentation and client communication) Exceptional client relationship skills working with enterprise level customers Ability to work in a delivery support environment that involves structured processes and timeline Desired skills and experience, but not required Cisco Certifications (i.e., CCNA, CCDP, CCIE, etc.,) Experience with a disciplined development methodology and release management process Working knowledge of any major Middleware platform (MQ Series, Tuxedo) Working knowledge of Interface APIs/Object Models (CORBA, COM+, EAI) Why TTEC? What We OfferBe Financially Sound Retirement plans Tuition reimbursement programs Financial wellness program Be Developed Mentorship programs Our Women in Leadership program connects employees globally with learning, networking and mentoring opportunities Professional development courses in TTEC University Scholarship program and tuition reimbursement Visibility in our global career pathing and internal mobility opportunities Be Healthy It’s Ok, We’re All Human wellness program Wellness incentivesCompany health and wellness programs Dedicated health and wellness navigators and employee assistance programs Generous paid time off and other leave of absence programs Be the Difference Through our employee-driven global grant program, you’ll have the unique opportunity to apply for a grant focused on helping a local educational organization in your community Our team helps fundraise and volunteer their time in their communities If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC. #LI-RD1

RESPONSIBILITIES:Kforce is immediately seeking an experienced DevOps Engineer in support of our enterprise telecommunications and mass media client based in Englewood, CO.Responsibilities: Development operations (DevOps) engineers are responsible for the production and ongoing maintenance of a website platform Manage cloud infrastructure and system administration and work with teams to identify and repair issues on an as-needed basis As a DevOps Engineer, you may work with junior and senior engineers, project managers, and executives, as well as administrative assistants, executive assistants, and a receptionist Hours can be flexible, though they typically work during regular weekly business hours, and they are not usually responsible for customer/client interaction or supervising junior employeesREQUIREMENTS: 10+ years of experience Strong communication skills are important in this position Generally expected to work well under pressure with tight deadlines for certain tasks Proactive demeanor and friendly disposition are also helpful The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.