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Technology Specialist Salary in El Paso, TX

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Compliance Specialist

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Foreman

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Order Selector

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Palletizer

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Predictive Modeler

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Producer

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Product Consultant

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Product Coordinator

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Product Development Engineer

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Product Planner

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Production Analyst

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Production Assistant

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Production Manager

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ADP is hiring a Client Support Specialist in El Paso, TX - Hybrid. Are you ready to join a company offering career advancement opportunities throughout your career journey?Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself.  In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change - your #1 goal is to help clients who have between 50 - 999 employees. 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Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark?  Apply now!  To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos  WHAT YOU'LL DO: Responsibilities  What you can expect on a typical day: Be a Trusted Advisor and Problem Solver. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.  Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."  Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.  Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications  3 - 5 years of experience working in client service/customer service environment or systems integration environment.You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above ORMilitary experience where skills including teamwork, resilience, negotiation, trust-building, and a "never lose" mentality will help you build team and client relationships, identify solutions, and achieve success.   YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:  Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.  Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.   What are you waiting for? Apply now!Jobs.adp.com
Client Service & Product Support Specialist
ADP, El Paso
ADP is hiring an Client Service & Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey?Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?Are you seeking an inclusive environment with a culture of collaboration and belonging?If so, this may be just the opportunity you've been searching for! In this role, you will provide consistent, high-quality tax service to ADP clients. In addition to tax deposits and filing, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, and more. Depending on your specific team or role, you will be providing support using phone, email, or chat-based communication. To thrive in this role, you must be comfortable working in a metrics-driven environment as part of a structured day. Adaptability, empathy, self-motivation, and organization are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Client Service at ADP, visit https://jobs.adp.com/teams-roles/client-service/ WHAT YOU'LL DO:Be the Tax Expert. You will assist clients with tax deposits and filing. You may also manage inquiries from state and federal agencies.Be a Trusted Advisor and Problem Solver. You will use a breadth of expertise to help ADP's clients solve problems by taking a broad perspective to resolve issues and provide solutions.Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."Educate. You will leverage your ADP product & services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.Demonstrate Client Focus. You place a strong focus on client satisfaction. You will assist clients to troubleshoot and resolve payroll and tax issues in a timely and professional manner. TO SUCCEED IN THIS ROLE:You have at least two years of client service and/or call center experience OR a minimum of four years of Insurance/Financial Institution experience.You have at least three years of Payroll Tax experience.Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. You will need to communicate clearly and quickly to summarize a problem and explain a solution.You must be proficient in using Microsoft Office tools, including Outlook, Word, and Excel, as well as have excellent analytical and time management skills.A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:Experience noted above ORMilitary Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.