Support Project Manager Salary in Dayton, OH

Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Senior Information Systems Security Manager (Sr. ISSM) in Dayton, OH.Why is MTSI known as a Great Place to Work?Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year. Great Benefits - Most Full-Time Staff Are Eligible for: Starting PTO accrual of 20 days PTO/year + 10 holidays/yearFlexible schedules6% 401k match with immediate vestingSemi-annual bonus eligibility (July and December)Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement accountUp to $10,000 in annual tuition reimbursementOther company funded benefits, like life and disability insuranceOptional zero deductible Blue Cross/Blue Shield health insurance planTrack Record of Success: We have grown every year since our founding in 1993Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance. MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.For more information about MTSI, please visit www.mtsi-va.com.Responsibilities:The Information Systems Security Manager (ISSM) will serve as information security professional responsible for conducting information system security engineering activities that captures and refines information security requirements and ensures the requirements are effectively integrated into information systems. The candidate shall have the necessary experience to support the customer by independently executing the following tasks: • Provide technical input, recommendations and assistance with the implementation of both higher and granular-level cyber security approaches, methods and solutions that incorporate and maintain compliance to requirements resulting from laws, regulations and other pertinent guidance. • Advise the ISO and PSO concerning the impact levels for confidentiality, integrity, and availability for the information systems. • Evaluate threats and vulnerability to information systems to ascertain the need for additional safeguards. • Review and approve information system security assessment plan which is comprised of the SSP, the SCTM, and the security control assessment procedures. • Ensure security assessments are completed for information systems. • Prepare the final Security Assessment Report (SAR) which includes assessment results and findings, at the conclusion of each security assessment activity. • Initiate a POA&M with identified weakness and suspense dates for each information system based on findings and recommendations from the sar. • Evaluate security assessment documentation and provide written recommendations for security authorization to the ao • Develop recommendation for authorization and submit the security authorization package to the ao. • Assess proposed changes to information systems, their environment of operation, and mission needs that could affect system authorization. • Provide purposeful security architecting, design, development, and configuration of information systems. • Provide inputs to development teams responsible for designing and developing organizational information systems and upgrading legacy systems. • Employ best practices when implementing security requirements for information systems including software engineering methodologies, system/security engineering principles, secure design, secure architecture, and secure coding techniques. • Keep abreast of current and new security technologies and threats. • Research and review proposed new systems, networks, and software designs for potential security risks and impacts; recommend mitigation, countermeasures or other options. • Identify integration issues related to the implementation of new systems within the existing infrastructure; recommend mitigation and/or resolution options.Qualifications:• Minimum of 10 years of relevant DoD work experience• No less than three (3) years' experience in a SAP and/or SCI environment within the least five (5) years• Master of Arts/Master of Science/Master of Engineering (MA/MS/ME) degree• Must possess an active top secret security clearance, current within five years, based upon a single scope background investigation (SSBI) or SSBI periodic review and be eligible for sensitive compartmented information (SCI) and special access programs (SAP) accessADDITIONAL NOTES:• Experience working with platform integrated technology (PIT) is desirable#LI-DB1

Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Space Systems Engineering and Acquisition Support SME in Dayton, OH.The Space Systems Engineering and Acquisition Support SME will provide Advisory and Assistance Services (A&AS) to AFRL for technology development projects. The individual and their team will coordinate technology development efforts among industry and multiple mission partners.How you will contribute to our National Security and Defense mission:As an Space Systems Engineering and Acquisition Support Subject Matter Expert with MTSI, you will be responsible for providing systems engineering and program management support to the Air Force Research Lab (AFRL). You will sit in the AFRL customer space and be an integral part of a combined government/contractor team developing and demonstrating cutting-edge avionics capabilities for the Department of the Air Force.You'll be a great fit for this role if:• You have a passion for aerospace, defense, and space systems and advanced technologies.• You understand the urgent need to modernize our defense systems and give our troops the best possible tools.• Paying attention to detail and providing excellent customer service in a professional environment is a skill you excel at.• You are passionate about continuous learning and growth, and you seek opportunities to challenge yourself.• You are driven to make a meaningful impact through your work.Why is MTSI known as a Great Place to Work?Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year. Great Benefits - Most Full-Time Staff Are Eligible for: Starting PTO accrual of 20 days PTO/year + 10 holidays/yearFlexible schedules6% 401k match with immediate vestingSemi-annual bonus eligibility (July and December)Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement accountUp to $10,000 in annual tuition reimbursementOther company funded benefits, like life and disability insuranceOptional zero deductible Blue Cross/Blue Shield health insurance planTrack Record of Success: We have grown every year since our founding in 1993Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance. MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.For more information about MTSI, please visit www.mtsi-va.com.Responsibilities:Your essential job functions will include but may not be limited to:• Provide systems engineering and program management support expertise to AFRL advancing engineering program development related to Research and Development, acquisition, development and testing of unique space systems technologies.• Work closely with program managers, lead project engineers, and program teams.• Advise on research demonstrations and testing opportunities, identify and mitigate program risks, advise on new technologies, and advise on emerging threat assessments.• Analyze program requirements, attend design reviews, and evaluate plans for system assembly, testing, and demonstration.• Assist with review of contractor deliverable status, milestone schedules, status reports, and cost performance reports.• Up to 20% travel in support of testing and technical interface exchange meetings.Qualifications:• Experience with requirements analysis, requirements definition and verification, technology planning, air or space vehicle and systems design, systems integration, and advanced testing.• Experience with risk management as projects transition from initial designs to Critical Design Review, build, and demonstration.• Experience with Department of Defense (DoD) program acquisition planning and execution.• Strong skills in documenting inputs, outputs, and requirements.• Experience with command, control, communications functionality for autonomous space systems.• Experience with Systems of Systems integration and functionality.• Knowledge of space hardware and what it takes to successfully deliver hardware to orbit, including integration and test.• Understanding of state-of-the-art optical and RF testing.• Experience working with U.S. Space Force or U.S. Air Force customers.• Experience developing high-level project/work plans.• 10 years' experience with:o Multi-domain systems, including systems integration and test, field testing, modeling and simulation, and systems analysis.o Knowledge with integrated systems, milestone planning, testing process and procedures, and data collection.o DoD program management and acquisition support.Education:• Education: Bachelor's degree in Aerospace Engineering, Electrical Engineering, Systems Engineering, Software Engineering, Computer Science, Physics, or related technical field. A Master's degree in a similar field is highly desired.Even better if you have these desired skills:• Experience providing technical and/or acquisition support to DoD technology development efforts.• Experience as a systems engineer or program manager for space hardware & software and integration & test.Clearance Requirements:• Must possess an active DoD Top Secret Clearance with SCI eligibility.#LI-DB1

P E Systems, Inc. has a great opportunity for a Senior Program Manager supporting the Simulator Division with Agile Combat Support Program Office at WPAFB, OH. The ideal candidate will apply an understanding of DoD and AF Program/Project analysis to plan, organize, complete and present assessments of program/project activity management concepts, analyses, studies and procedures to senior leadership. P E Systems genuinely cares about their employees. We bring together the best people and the best careers. Our family of talented and focused professionals enjoy P E Systems' generous PTO and Holidays, great benefits and great pay. Voted Best Places to Work in Dayton! GENERAL FUNCTION: Assist the PM and Acquisition Team in the planning and organizing of program management activities, and/or analyses efforts of a group of specialists, and /or advising on and performing work related to program management. Plan, organize, complete, and present assessments of program management concepts, analyses, studies, and procedures. Assist in performing a wide range of activities including gathering a variety of program information, conducting analyses, acquisition strategy planning, pre-award and post-award document preparation, and milestone planning, tracking, scheduling, briefing preparation, staff coordination, and decision documentation preparation. Shall have a working knowledge of and be able to effectively apply Earned Value Management (EVM) principles in order to evaluate and report program health and status. Demonstrate an understanding of DoD acquisition processes, and analytical methods or techniques to gather, analyze, and evaluate information required by programs or project managers and Mission Partners; draw conclusions and devise solutions to problems relating to improvement of acquisition effectiveness and compliance; develop and draft acquisition documentation and ensure quality control; many perform work measurement studies, program or operations efficiency reviews, cost studies, or workload change impact analyses; and rely upon and use automated management information systems in performing fact finding, analytical, and advisory functions. Apply understanding in the application of acquisition management initiatives such as buying commercial items (i.e. acquisition of Non-developmental Items (NDI), Commercial off-the-shelf (COTS) items, and FAA certified items), Commercial Practices (such as Performance Based Business Environment), Earned Value Management System (EVMS), Evolutionary Acquisition and Agile Acquisition of the Integrated Defense Acquisition, Technology and Logistics Life Cycle Management System and Acquisition Streamlining. Have an understanding of current Air Force acquisition regulations, guidelines, and processes to integrate, communicate, coordinate, organize, and plan technical and acquisition efforts across a broad spectrum of functional disciplines (i.e. Technology development and integrating engineering, program control, foreign disclosure, test and deployment, configuration management, production and manufacturing, quality assurance, and logistics support). Support the acquisition program management full life cycle requirements of systems, subsystems, and equipment throughout the case life cycles. Carry out other duties as may be assigned or requested. QUALIFICATIONS: MA/Doctorate in a related field and ten years of experience in the respective technical / professional discipline being performed, five years of which must be in the DoD or BA in a related field and 12 years of experience in the respective technical/professional discipline being performed, five of which must be in the DoD or 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight of which must be in the DoD. Must obtain and maintain a government security clearance at the Secret level. Must be proficient in the use of Microsoft Office Applications (Outlook, Word, Excel, PowerPoint and Access), and other standard (Customer specified) applications. Must be able to transport self to various facility sites, as required. If using own motor vehicle, must possess a valid driver's license and proof of insurance. P E Systems, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for Employment without regard to race/ethnicity, color, religion, sex, nation origin, ancestry, age, sexual orientation, gender identity, genetic information, marital status and disability (including physical or mental disability as well as pregnancy) veteran status or any other status protected by the Federal, State or local law. #cj

RESPONSIBILITIES:Kforce has a large retail client that is seeking a Lead Product Manager, DC Logistics in Dayton, NJ.Summary:Specifically, you will be part of the Supply Chain Product Management team responsible for delivering strategic solutions to drive value to our business partners and brand. Our job is to ensure that we deliver quality IT initiatives that exceed the expectations of our customers and provide a return on our technology investment.Responsibilities: Support developing the product strategy and roadmap development for distribution center logistics initiatives Support Regional DC's and HUB conversions that support furniture and large package delivery within their markets Collaborate with Business partners, engineering teams and program management to drive business value for regional DC and HUB operations Drive meaningful business engagement catered to the nuances of each business team and leader and that builds credibility and trust Serve as a liaison between Business and Technology teams to ensure solutions meet business expectations Develop business requirement and detailed user stories Develop an understanding of the adjacent critical systems and processes including OMS, transportation, logistics and final mile Attend project meetings and provide status reports to the business team Facilitate troubleshooting and resolution of daily project issues Gather, track and report metrics and key performance indicators for new features and functionality Evaluate alternative operational efficiencies and business process change Organize and Facilitate User Acceptance Testing Track and report on issues and solutions and escalate when appropriateREQUIREMENTS: 5+ years of technical product management experience Project experience within distribution center (DC) logistics - ideally someone who has supported furniture and large package delivery projects Experience working with operations partners within a distribution center to provide solutions Experience managing relationships with business stakeholders, gathering requirements, and documenting those requirements in the form of user stories, working with development teams The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Title: Category ManagerKodak is Hiring!The Category Manager - Commodity Buyer is responsible for developing and executing procurement strategies that support the requirements of our high-tech manufacturing business.Essential Functions:• Strategic sourcing of materials and services to meet the business needs and deliver on key metrics for the organization.• Support new product development by interacting with Engineering and Product Management teams and managing projects as necessary.• Benchmark, source, evaluate, and cultivate relationships with key suppliers accomplishing these goals:o Continuity of supply to meet customer needso Synchronization of supply chaino Lead time reductiono Improved qualityo Reduction in total procurement and inventory costs• Work closely with suppliers and Supply Operations team to implement lean practices• Expedite, follow up on late deliveries, and monitor delivery performance while taking corrective action as necessary• Development of supply agreements to govern relationships• Comply with corporate business and purchasing policies and procedures• Must be able to travel domestically/internationally (< 10% of time)Prioritized Skills and Abilities:• Strong team orientation with excellent interpersonal skills and professional demeanor• Negotiation skills• Understanding of lean manufacturing techniques and ERP systems• Finds new ways of organizing work to accomplish work more effectively• Ability to multi-task with high energy level (results-oriented).• Able to plan and prioritize work to manage time effectively.• Project management abilities• Ability to read engineering drawings and basic working knowledge of Geometric Dimensioning and Tolerancing.• Knowledge of procurement and contractual agreements• PC literate with emphasis on Microsoft Office and Outlook softwareMinimum Education Level:• Associate Degree in Business or Engineering or equivalent experience.Minimum Years Experience:• 1-5 yearsExperience (Essential)• This is an entry/mid-level position for a candidate who is a recent college graduate or has relevant and comparable experience in sourcing, negotiation, cost reduction, and development of supplier programs.Experience (Desirable)• Prior experience with SAP Purchasing module• CPM• Electronic component and PCBA procurement experienceEOE Policy Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.Estimated Salary: $50,000 - $65,000Experience Level: 0-5 YearsRequisition ID: 815

DescriptionFounded in 1966, LJB Inc. is a national engineering firm that provides civil and structural engineering, as well as geospatial, safety and environmental services. Our diverse expertise, client base and geographies have enabled LJB to serve clients in all 50 U.S. states and several countries.LJB's structural engineers and designers have earned a reputation as experts in cost-efficient structural design including tilt-up and steel detailing. We are the structural designer of choice for architects, general contractors, and owners throughout North America.We are looking for candidates to fill the position of Structural Engineering Project Manager for our Buildings practice. The project manager coordinates and communicates with clients as well as leads a team of engineers and designers to deliver projects and foster client relationships Pay: 95,000 - 135,000STRUCTURAL ENGINEERING PROJECT MANAGER ESSENTIAL FUNCTIONS:Leveraging technical background of applicable codes, standards and building systems, oversee production of construction documents and manage projects through construction administration while leading team of engineers and designers.Perform quality control reviews to ensure LJB Standards and applicable code requirements.Assist in overall group effort to mentor engineers and designers to develop and grow the team.Maintain and develop client relationships to secure new projects.Develop proposals and budgets for new projects.Manage budget of assigned projects.Ability to secure work in industrial, healthcare, multi-family, cold-storage, manufacturing, or data center markets through existing relationships.Occasional travel to visit client and project locations.Additional Responsibilities and Duties:Willingness to travel to visit various US-based client locations.Excellent written and verbal communication skills required.Strong leadership skills and desire to work as a team to support not only your project but those of other project managers.Other duties as assigned.STRUCTURAL ENGINEERING PROJECT MANAGER ESSENTIAL CREDENTIALS:Education:Bachelor's degree in engineering or related field, master's degree preferred.Professional Engineer (PE) licensure, Structural Engineer (SE) licensure preferred.Qualifications:5+ years' engineering experience required in new and existing buildings utilizing steel, concrete, timber, and masonry design. (Cold-form and post tensioned design experience is a plus)Experience in seismic design preferred.LJB Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued, respected, and have the opportunity to succeed. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, marital status, or any other protected status under applicable law. If you are a self-starting individual who wishes to join an established team that believes in excellence in the workplace, this opportunity is for you.Recruiters or staffing agencies: LJB Inc. is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a LJB Inc. employee without a current, fully executed agreement on file. Please direct all communications to the HR team.Keywords: Structural Engineering, Project Manager, Structural Engineer, Houston, TX; Dayton, OH; Charlotte, NC

Job Title : Lead Product Manager - DC LogisticsDuration :6 month contract to start, long term expectations. Location:M-Th in-office; Friday WFH. New Jersey: Dayton NJ 08810Texas: Arlington, TX, 76018Georgia: Braselton, GA, 30157 Arizona: Litchfield Park, AZ 85340Mississippi: Olive Branch, MS 38654California: LA, CA 91789.Duties/Day to Day OverviewYou will be part of the Supply Chain Product Management team responsible for delivering strategic solutions to drive value to our business partners and client. Our job is to ensure that we deliver quality IT initiatives that exceed the expectations of our customers and provide a return on our technology investment.Support developing the product strategy and roadmap development for distribution center logistics initiatives Support Regional DC's and HUB conversions that support furniture and large package delivery within their markets Collaborate with Business partners, engineering teams and program management to drive business value for regional DC and HUB operations. Drive meaningful business engagement catered to the nuances of each business team and leader and that builds credibility and trust Serve as a liaison between Business and Technology teams to ensure solutions meet business expectations Develop business requirement and detailed user storiesDevelop an understanding of the adjacent critical client systems and processes including OMS, transportation, logistics and final mile Attend project meetings and provide status reports to the business teamFacilitate troubleshooting and resolution of daily project issuesGather, track and report metrics and key performance indicators for new features and functionalityEvaluate alternative operational efficiencies and business process changeOrganize and Facilitate User Acceptance TestingTrack and report on issues and solutions and escalate when appropriateTop Requirements (Must haves)5+ years of technical product management experienceProject experience within distribution center (DC) logistics - ideally someone who has supported furniture and large package delivery projectsExperience working with operations partners within a distribution center to provide solutions Experience managing relationships with business stakeholders, gathering requirements, and documenting those requirements in the form of user stories, working with development teams.

The Project Manager will be responsible for:Monitor the progress, performance, and quality of the project(s).Lead project meetings, including reporting project status and gauging client satisfaction.Manage the project schedule, budget, and documentation.Create subcontracts and prepare purchase orders.Develop scope and RFQ packages for subcontractors and vendors.Support the Project Superintendent to ensure adherence to contract documents/requirements.Provide oversight of supporting staff; including interviewing and training associates, and planning, assigning, and directing work.Perform other duties as assigned.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Project Manager will have:Minimum of 3 years of experience as a Project Engineer or 5 years of experience as Project Manager. with an associate degree in a related field.Previous Multifamily and PT/Podium Deck/ Parking Garage work is a plusOSHA 30-hour certification.LEED GA or AP preferred.Proficient in MS Office, Primavera P6, and ProCore.General knowledge of Construction Management and Design/Build contract delivery systems.Well-organized, detail-oriented, and structured work habits.Demonstrated ability to direct, organize, and communicate with people of all levels and personalities.Ability to read and understand contracts, blueprints, construction project schedules, and scopes of work.Ability to successfully manage moderately complex projects.

DescriptionLJB Inc. is a national engineering firm that provides civil and structural engineering, as well as geospatial, safety and environmental services. Our diverse expertise, client base, and geographies have enabled LJB to serve clients in all 50 U.S. states and several countries.At LJB, we think bigger and are committed to improving the quality of life for our clients, communities, and employees. For more than 50 years, LJB has been designing ways to connect people and communities safely and efficiently. As a full-service transportation team, we have the diverse capabilities and proven know-how to design solutions that meet today's needs and tomorrow's demands.We are currently seeking a candidate to fill the role Program Manager for our Safety team. The Program Manager will support existing clients and create new opportunities for LJB. We are open to candidates not local to Dayton, OH; Charlotte, NC; Houston, TX working remotely within the US.Pay: $115,000 - $175,000/yearCLIENT PROGRAM MANAGER ESSENTIAL FUNCTIONS:Develop and implement a plan to build new client relationships.Maintain and develop client relationships to secure new projects.Engages in networking events (e.g., conferences and industry organizations).Conduct discovery meetings with prospects and write meeting summaries.Document events and activities associated with client meetings, events, organizational events, etc.Support, as the client manager, proposal development led by the project manager for services including training, assessments, design, turnkey, inspection, asset management, etc.Collaborate with team members to ensure delivery capability, project execution, continuity of communication, and advancement of client relationships.Attend planning meetings in Dayton and other LJB offices.Additional Responsibilities and Duties:Tracks and manages client engagement activity, using CRM and other methods.Travel to client locations with some overnight travel as required. This may vary depending upon home location and will likely average 30%.Develop and successfully implement strategic client plans.Provide and/or participate in product and service training.Provide timely expense reporting and submissions.Other duties as assigned.CLIENT PROGRAM MANAGER ESSENTIAL CREDENTIALS:Education:B.S. degree in architecture, civil engineering, or construction management, or B.A. in sales/marketing related field (10+ years of experience in successful marketing/sales will be considered in lieu of a college degree).Professional Engineer (PE) or another professional license preferred.Qualifications:5+ years of sales experience preferred.Previous experience with as a client manager or with client management required.CRM database experience preferred.Experience in and with professional services (specific to A/E/C industry preferred).LJB offers competitive compensation packages, which includes paid time off, a 401(k)/profit sharing plan, tuition reimbursement, flexibility, and mobility. LJB Inc. is an Equal Opportunity Employer including veterans/disabilities. If you are a self-starting individual who wishes to join an established team that believes in excellence in the workplace, this opportunity is for you.Note: At the current time LJB will not sponsor applicants for work visas.Recruiters or staffing agencies: LJB Inc. is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a LJB Inc. employee without a current, fully executed agreement on file. Please direct all communications to the HR team.

PRODUCT SUPPORT MANAGER   When you join VineBrook Homes, you join a diverse and growing team of more than 600 talented professionals. We are changing the property management industry. VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. We take a different approach, focusing on affordability and value for our residents. VineBrook has built a culture of people committed to ensuring a world class resident experience. We are united around a desire for excellence and innovation. Unified by our mission, we are developers, creators, designers, managers, technicians, and most importantly leaders. Each of us is a trailblazer with the tremendous opportunity to have a positive impact on the lives of our valuable residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes. Position Summary/Objective The Vinebrook IT team aims to provide best in class and most efficient business systems environment to ensure the continued growth of our company.  The Primary role of the Manager, Product Support is to be responsible for the implementation, configuration, user adoption and maintenance of the organizations enterprise and web applications including Customer Relationship/Service Management, Enterprise Resource Planning (ERP), Human Resources HRIS/HCM, Knowledge Management, company intranet and public-facing websites and apps.  This role manages a team of Product Support Specialist to prioritize and deliver excellent customer service along with technical support across all departments and technology platforms.  This position will be based in Dayton, but with consideration given to remote candidates in our markets of operation. Essential Duties and Responsibilities Lead and Develop a team of Product Support Specialists to prioritize and deliver excellent customer service, troubleshooting and resolving issues Enforce best practices to ensure data integrity throughout the organization Analyze patterns in user requests to identify actionable insights for process improvement Coordinate system upgrades for new plug-ins, service packs and Voyager releases Reviews and Approves Knowledge Articles for self-service support Generate reports on system usage and ticket history as needed Manage projects and tasks in project management tool Maintain SLA and ticket closure goals using service desk software Ensure proper communication and follow up with user support requests Serve as the tier 2+ support when needed Knowledge of industry best practice Minimum Qualifications (Knowledge, Skills and Abilities) 3-5 years’ experience with Property Management, Accounting, Construction experience required Associates, Bachelor’s or high college degree, or equivalent work experience 3+ years of Yardi Property Management Software experience 3+ years of Salesforce experience 2+ years of systems analyst/project management experience Strong business, analytical, and complex problem-solving skills, with the desire for continuous learning and development Ability to thrive in a fast paced, rapidly changing environment Strong Team Player, excellent communication skills, excellent organizational skills, self-motivated / drive, flexible Ability to effectively balance high volume productivity demands against ability to provide analytical troubleshooting and problem resolution Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibility Yes Travel Ability to travel up to 25% to regional offices  Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a Drug Free Work Place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration. Information Technology