System Administrator Salary in Dallas, TX

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.   Austin Industries has an outstanding opportunity for a Payroll Analyst at our corporate headquarters in Dallas, TX. The ideal candidate will have proven experience with support activities associated with the administration, reporting, auditing, and delivery of payroll services to operations and management. This person will research and advise staff concerning the accounting treatment of complex transactions such as payroll-related accounting, tax administration, and financial reporting. Functional Responsibilities Supporting Full-cycle Payroll Processing Engaging in External /Internal Audits Statutory and Financial Reporting Providing Analytical Support   Specific Duties and Responsibilities: Keeps requisite tax and insurance data, such as rates and wage limits up-to-date in processing system Reviews and supervises administrator’s calculation of tax liabilities Responsible for payment of resulting tax liabilities and required reporting Performs wage and payroll related tax analysis and calculations as requested by HR and management Researches and implements controls within processing system to ensure legal compliance for tax and wage payment obligations Serves as backup to Payroll Administrators, Payroll Supervisor/Manager as necessary Maintains ongoing written and verbal contact with department leads to ensure accurate cost posting Actively engages in audit activities including owner, insurance, tax, internal, and year-end audits Prepares various reports and submits third party payments for garnishments, taxes, certified payrolls, etc. Provides payroll-related accounting, tax administration, and financial reporting to internal and external customers Trains and supports staff to ensure all the required reports are prepared timely and accurately Assists with record keeping, filing, and other administrative or clerical duties Provides analytical support to fulfill various ad hoc requests Ensures effective team coverage by cross training on various roles and responsibilities   Qualifications: Associates degree in Accounting, Business or related field is required. Bachelor’s degree in Accounting, Business or related field is preferred. Certified Payroll Professional (CPP) is preferred. 4+ years’ experience in payroll, accounting or finance. Ability to work in a fast paced, deadline driven environment. Excel proficiency is required. Spanish fluency is a plus Construction Industry experience is preferred, but not required.   Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.   Austin Industries is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. See the “Pay Transparency Nondiscrimination Provision” poster available in English and Spanish.   About Austin Industries Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety. To learn more about our history, culture and operations, visit us at www.austin-ind.com.   No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).  Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.    Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217. See job description

Hilton Anatole is looking for FULL-TIME Customer Service Specialists to join their team!The role is currently starting at $16.00 per hourplus upsell commission.Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design District boasting over 1,600 rooms, 600,000 square feet of banquet space, and 6 food and beverage outlets - 3 restaurants, a marketplace,in-room dining and a seasonal water park. The ideal candidate has full availability for the AM and PM shifts, a minimum of 1 year in customer service, and a great personality for the front desk!For more information on the property, please visit: Hilton Anatole Hotel in Dallas TX Hilton Anatole (@hiltonanatole) • Instagram Here are some perks you can enjoy when joining our team: Access to your pay when you need it through DailyPay Career Growth & Development The Go Hilton travel discount program Competitive wellness benefits Team Member Resource Group Recognition and rewards programs And so much more What will I be doing?As a Customer Service Specialist (PBX Operator), you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Location: Dallas, TXSalary: Depends on ExperienceDescription: Our client is currently seeking a Lead Specialty Software Engineer 4 in Dallas TX/Charlotte, NC/Phoenix, AZ/NYC, NYRequired Skills: • Workplace Service Delivery: 1 year plus of experience in implementation • ServiceNow Expertise (Expected to have worked in WSD modules): Hands-on experience of working on ServiceNow platform, Workplace Service Delivery (Safe Workplace, Health and Safety Incident, Reservation, Case, Visitor, Maintenance etc. Management modules), Orchestration, Virtual Agent, Now Mobile, UI Builder, Designers, Automated Testing Framework and Service Portal • Integrations (designed, implemented 2-3 integrations): Integration Hub, Rest API, SOAP, eBonding, Jira, Azure, Microsoft Teams, MS Outlook, Office365, Mappedin, and third-party apps. • Technical Skills: Proficiency in JavaScript, Glide API, HTML, CSS, and other relevant web technologies. • Domain Knowledge: Familiarity with ITIL, Facility Management best practices is required, as ServiceNow is commonly used for service management. • Communication and Collaboration: Strong communication skills and the ability to collaborate effectively with business stakeholders and development teams. • Problem-Solving: Analytical mindset and the ability to identify and solve complex technical challenges. Technology awareness: • Platform: ServiceNow San Diago and later releases • Frameworks: CI-CD / CSDM • Database: MongoDB, SQL • Programming: Core Java, Angular, ReactJS, • Deployment/Project Management: Concepts of Waterfall, Agile, Scrum, DevOps Qualification: • Graduation in Information Technology/Computer Science • Certifications (MUST HAVE): ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD) • Certifications (Good to have): ServiceNow Certified Implementation Specialist (CIS - ITSM/FSM), ServiceNow Certified Application Specialist (CAS), Micro Certification (WSD, Safe Place, Health, Safety Incident Management etc. of WSD Suite) • Working experience with Fortune Customer Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Position Summary: As part of our ongoing commitment to cybersecurity, we are seeking an experienced IT Security Administrator to join Ardurra. This mid-level position is designed for individuals with a solid foundation in IT security practices and a proven track record of safeguarding digital assets. The successful candidate will be responsible for enhancing our security measures, monitoring system vulnerabilities, and responding to security incidents with efficiency and precision. Key Responsibilities:  Develop and implement comprehensive security protocols and measures to enhance the protection of computer systems, networks, and data. Perform thorough assessments of Ardurra’s IT infrastructure to identify and rectify vulnerabilities and recommend improvements. Lead security audits and investigations into security breaches, providing detailed incident response analysis and reporting. Stay abreast of the latest security threats and trends, including tactics, techniques, and procedures, to proactively defend against security breaches. Manage and/or coordinate with MSP’s to fine-tune security solutions, including firewalls, anti-virus software, patch management, and intrusion detection systems. Develop, implement, and oversee organizational security policies and procedures. Coordinate security permission management and maintain detailed audit logs. Conduct and facilitate security awareness training for employees, promoting best practices in information security. Work closely with the IT department to balance security needs with business requirements and operations. Qualifications:  Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field, with 5 years of relevant experience in IT security. In-depth knowledge of security protocols, cryptography, authentication, authorization systems, and security vulnerabilities. Advanced experience with network security and networking technologies and with system, security, and network monitoring tools. Familiarity with Microsoft Azure and MS Sentinel Familiarity with Cynet or similar EDR solutions Problem-solving skills and the ability to work under pressure. Strong interpersonal and communication skills. Active security certification(s) such as CompTIA Security+, CISSP, CISM, or equivalent is highly preferred. Working Conditions: Full-time position with the expectation of availability in response to security alerts and operational demands. Primarily office-based with the possibility of remote work, depending on project requirements and operational needs. Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. NOTICE TO THIRD PARTY AGENCIES: Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates. figuration, Routing and Switching, Compliance, Virtualization, Microsoft Active DirectoryEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) IT

Job Description: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Upon request, reasonable accommodation may be made to enable individuals with known disabilities to perform this position's essential functions.Wage Range: $19.00 - $20.00 per hour. Starting wage is determined based on relevant experience. This is a hourly, non-exempt position.Through call logs - Verify customer information received by all Senske Sales organizations. Name, address, zip code, phone numbers, email, pre-notification choice, services sold with prices and what the services entails, how many visits, pricing, and instructions.While adhering to company policies and procedures, demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.May be required to support other queues to facilitate teamwork in the department.Data entry of all sales, including scanning all service agreements and maps and attaching files as needed.Maintaining any reporting required for the Commercial Admin Department.Open communication with commercial customers/commercial Sales Reps for past due balances.All Commercial OA employees must become advanced users of the CRM Real Green System (and Deep Lawn).May be required to work outside of normal schedule, including overtime, weekends, and holidays, as it may be necessary to fulfil the duties or the needs of the business.Expected to have regular attendance for scheduled shifts, and to notify supervisor within a timely manner of absenteeism or tardiness.Maintain a neat and clean appearance as outlined in Senske's employee handbook. Follow safety regulations and work in a safe manner.Job Qualifications:High school diploma or equivalent1-2 years of experience in customer serviceExcellent computer skills, including MS Outlook, Word, and Excel.Effective oral and written communication skills.Excellent interpersonal skills, working with all levels in the organization.Must be able to gather and analyze information skillfully.Be able to multi-task with a strong attention to detail and prioritize the duties required.Be able to work independently and problem solve.Ability to refer to policy and procedures when applying information and making decisions.Work Environment: While performing the responsibilities of the Account Administrator, the employee is required to talk, hear, and see. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee will be using a telephone with or without a headset. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required for this job include close vision and using a computer and/or handheld device. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This job mainly operates in a professional office environment, however, will have exposure to our branch garage, including vehicles and associated tools. This role is 100% in-office.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. The employee is frequently required to sit, stand, walk; use hands to finger, handle or feel; and reach with hands and arms. Equipment used includes a computer, keyboard for data entry, telephone system, copying machines, filing systems. Requests for employees to travel for training may occur.

Title: Sr. Windows/ SCCM AdministratorDuration: Contract for Hire Location: Dallas TX Job description:Required Skills and Years of Experience:• 8+ Years PowerShell, Scripting, Windows 10 Administration, Active Directory Tools - Experience in testing, troubleshooting and implementing Microsoft Group Policy, Active Directory Infrastructure components.• 3+ years Application Virtualization and Remote Desktop Services.• 5+ years SCCM design, installation, and maintenance. Experience packaging and deploying both Operating Systems and Software packages.

EOE/M/F/Disability/VetSr. Network & Systems Administrator | Information TechnologyUS-TX-DallasJob ID: 2024-2721Type: Regular Full-Time# of Openings: 1Category: Information TechnologyDallasOverviewCorgan, a leading global architecture and interior design firm, is seeking qualified candidates for the role of Network & Systems Administrator. This position will join our fast-paced, dynamic, and highly collaborative technology team. As a member of the Core Technology Team, the Network & Systems Administrator will be instrumental in growing and supporting the firm’s global network and systems architecture. An ideal candidate uses sound judgment and decision making to maintain the innovative technology infrastructure of the firm and will be a key member of the Incident Response team, which is responsible for responding to cyber security events. This position offers an excellent benefits package and many opportunities to foster strong internal and external relationships and enhance the firm’s technology service offerings. ResponsibilitiesStay current with emerging technology and research to recommend future technology solutions Mentor and help develop skills of teammates Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs, such as backups, to ensure high availability and performance of critical technology resources Keep networking equipment including switches and firewalls up to date with regular patching and upgrades Analyze, troubleshoot, and resolve infrastructure hardware, software, networking, and security issues Serve as a member on the Incident Response Team Maintain security procedures to protect systems from unauthorized use Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Assists with Incident, Change, and Capacity management as it relates to network and systems infrastructure Install and maintain operating systems and application software with regular patching and upgrading cadence Provide end-user support per request from various constituencies. Investigate and troubleshoot issues Produce high quality documentation Participate in on-call rotation Manage vendor relationships Travel to other Corgan offices as required QualificationsBachelor's degree in computer science, MIS or equivalent training or work experience 7+ years of networking design, installation, maintenance and documentation experience CCNA Certification preferred, CCNP a plus LAN, WAN, SDWAN, MPLS and wireless network administration experience with Cisco switches, Palo Alto firewalls (or equivalent), Meraki (MS, MR and/or MX Platforms) Understanding of routing protocols (OSPF, BGP, EIGRP) Microsoft MCSA 2012 or higher preferred System administration experience with Microsoft Windows Server and desktop platforms and Active Directory required Administration experience of VMware infrastructure Experience with Office 365 Administration, Azure, SCCM, AWS, SQL administration, preferred Experience with web servers, IIS, Tomcat, Apache, et al Experience with Veeam Backup and Replication preferred Strong scripting experience. Bash, Korn, csh or sh, PowerShell, VBScript preferred Excellent interpersonal, organizational and facilitation skills Possess strong problem-solving, time management, and project management skills Ability to communicate effectively with all levels of business and technical personnel #LI-RT1PI240066920

Senior Network Administrator 12-Month Contract to HireDallas, TX (Hybrid - Cityplace)Responsibilities:Ensure the uptime, reliability, and quality of the national data network.Provision comprehensive, integrated, reliable, high-quality services in backbone and local area networking, network facilities and infrastructure, Internet access, high-performance networking, network security, remote access to IT services, and telecommunications.Track and update all incidents in a ticketing system.Collaborate with vendors to deploy new networks and resolve incidents.Provide detailed incident reports as required.Serve as tier-2 or 3 support for all network-related events in a 24 x 7 x 365 environment.Monitor the corporate WAN network and the 150+ divisions worldwide, ensuring optimal operation of switches, routers, WAPs, etc.Maintain backups of all necessary network equipment into a configuration management tool.Analyze network traffic patterns and recommend improvements using NetFlow tools.Interface between the Network and Telecommunication Services department and other teams, such as the Help Desk and Server Operations.Document all changes to the network.Perform special projects and other duties as assigned.Participate in an on-call rotation, including off-hour duties.Requirements:10+ years of relevant networking experience.Strong commitment to standardization and documentation.Knowledge of various network field concepts, practices, and procedures.Proficient in performing a variety of tasks.Experience supporting a decentralized company structure.Strong communication skills, both verbal and written.Strong analytical skills and the ability to work on multiple projects simultaneously.Experience in a fast-growing, changing environment.Strong knowledge of the BGP routing protocol and working with public Internet service providers.Support and configuration of multiple VLAN environments.Understanding of a Windows server environment and its services on the network.Cisco Certifications - minimum professional level certification or equivalent experience.Expertise in installing and configuring Meraki devices, Zscaler, and Fortinet.Excellent understanding of Wi-Fi and the ability to implement and troubleshoot.VPN experience, particularly with IPSEC.Experience dealing with vendors to implement and resolve issues.Willingness to travel to remote locations within the United States, up to 25%.Preferred Level Experience:VOIP Phone System experience is a plus.Cisco Professional level certification in multiple disciplines.Previous Transportation or other relevant industry experience at an Enterprise level is preferred.Hands-on configuration and troubleshooting of Zscaler, Meraki, and Fortinet products are preferred.Ability to effectively use SolarWinds products.#voip #solarwinds #vlan #bgp

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.Title: Customer Service Expert- DeductionsLocation: Dallas, TX ( 3 days a week in office)The O2C Customer Service Expert (Order Management or Dedcution Management) is responsible for end to end O2C processes to maximize customer service levels and optimize cost to serve. This role monitors and assists local customer service and Genpact in the proper procedures used to responds to Customers' needs. This individual will work directly with the Customer Service Lead & Supervisor to monitor monthly KPIs and deep dive into corrective actions and improvements. Customer Management:Understands customer requirements and maintains customer profiles related to customer master data, customer contacts, point of delivery, lead times, booking times, delivery windows, and web portals, etc. Accesses and maintains information regarding service and customer satisfaction levels; takes corrective actions to resolve issues impacting E2E O2C Processes.Builds strong relationships with buyers/accounts payable staff; maintains a detailed understanding of customer requirements, customer contracts on file, ordering, payment and deduction patterns.Deduction Management:Oversees Genpact transactional processes and ensures the processing of customer claims with attention to details and accuracy on every claim, ensuring compliance with work instructions and SOP's.Ensure timely disputes are completed within Customer timeframes. Coach and train Genpact team on any changes to work instructions or SOP's while ensuring work instructions are updated by Genpact after delivery of training.Actions and analyzes deductions at required levels of granularity including aging of requests and open items; analyzes and confirms that credits and deductions related to customer contract are validated against contract termsProactively monitors all stages of the claims process to ensure accurate and timely processing of all deductions including authorization, data integrity, physical goods collection, quality controls and financial billingAssist with monthly KPI reports on volume, value and trends to show progress in reducing error rate; promotes and takes advantage of reason code methodology, reporting and assigned resolution owners. Participate in continuous improvements on processes and tools while ensuring team training on new and current processesPartner with cross-functional teams designed to improve O2C processes. Collaborate closely with the Transportation Department, Distribution Network, Sales Demand & Supply Planning and Customer Success Teams.Systems Management:Partner with Business Process Lead to understand system processes including any new enhancements.Responsible for reporting system issues within the order management or deduction management processes to the Business Process LeadEnsures that SOPs and work instructions are up to date with collaboration with the Business Process LeadWhen relevant understand and root cause any interface requirements or corrections.Preferred Skills and Qualifications:Bachelor's degree from a four-year college or university preferred. Five (5) or more years related operational experience in customer relations working for or with a customer in a collaborative environment will be considered towards expertiseFull understanding of customer order to cash processesProven ability to implement process improvementsProficient with MS Office including Word, Excel, and Outlook.Oracle ERP System or similar operating system expertise Knowledge of general accounting practices and principlesExcellent written and verbal communication skillsStrong analytical and organization skillsAbility to function in a team-oriented environmentProficiency in system support to enable good decisions and responsiveness to CustomersWhat we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.Next Steps If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended teamOur people make a differenceAt Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.Employer's Rights:This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

JOB DESCRIPTION:The ServiceNow Discovery Administrator delivers day-to-day Discovery services to the organization and takes general direction from the ServiceNow Engineering Leadership team to deliver work products that support ServiceNow vision and roadmap.RESPONSIBILITIES:Collaborate with clients and collaborators to understand their discovery requirements and translate them into ServiceNow configurations.Configure and manage the ServiceNow Discovery tool to identify and collect configuration items (CIs) across the IT infrastructure.Develop and maintain discovery patterns and probes to capture relevant information from diverse IT resources.Monitor the discovery processes to identify and rectify any performance or data quality issues.Provide guidance and training to users on discovery best practices.Stay updated with the latest ServiceNow features and enhancements related to discovery; recommending and implementing improvements to optimize the process.Resolving and troubleshooting discovery errors related to permissions and access.Create/ Monitor Discovery schedules for optimal performance and run-time.Assuring completion of scheduled discovery jobs.Reviewing the environment for changes and new requirements that may drive changes to the Discovery solution.Working to fulfill Service Management tickets as assigned.Engaging with strategic projects to determine impact on discovery and ensure discovery can deliver the required functionality within project timeframes.Identifying service improvement opportunities.QUALIFICATIONS:Bachelor's degree or minimum of 6 years of related experience.Proven experience as a ServiceNow Discovery Administrator.Strong knowledge of discovery methodologies, protocols, and best practices.Familiarity with data modeling, network management and database management concepts.Active ServiceNow certifications such as Certified System Administrator, Certified Implementation Specialist or Certified Application Developer.Experience with ITOM, SCCM, AWS/Cloud, Mainframe and other related tools and technologies.Experience with integrating ServiceNow with external systems using REST API, SOAP API, and other methods.Familiarity in JavaScript, Angular, and web technologies.Understanding of CSDM framework.ADDITIONAL QUALIFICATIONS:Accountability: Pays close attention to detail and accurately reports status of risk items.Communications: Communicates with transparency to all levels of personnelSelf-Starter: Works independently with minimal directionFast Learner: Learns quickly in a fast-paced environment.Works well as part of team. Self-motivated, tenacious learnerCurious and agile mindsetStrong communicator who is a self-starter and highly motivated individualAble to support multiple projects and deadlines in a fast-paced work environment.Able to provide adequate mentorship & governance to project teams during component integration.Excellent interpersonal, communication and leadership skills.Equal Opportunity Employer:Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.