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Employee Health Nurse Salary in Charlotte, NC

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Acute Care Nurse

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Acute Dialysis Nurse

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Assessment Nurse

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Behavioral Health Nurse

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Case Manager Nurse

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Charge Nurse

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Clinical Nurse Specialist

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CNA

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Community Health Nurse

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Correctional Nurse

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Corrections Nurse

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Critical Care Nurse

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Dialysis Nurse

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Director Of Nursing

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Emergency Room Registered Nurse

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Endoscopy Nurse

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Geriatric Nurse

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Hospice Nurse

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Hospital Nurse

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Icu Nurse

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Infection Control Nurse

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Infusion Nurse

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Intensive Care Nurse

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Lpn Charge Nurse

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Medical Surgery Nurse

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Mental Health Nurse

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Neonatal Nurse

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Nurse

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Nurse Anesthetist

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Nurse Assistant

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Nurse Clinician

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Nurse Consultant

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Nurse Coordinator

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Nurse Extern

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Nurse LVN

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Nurse Reviewer

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Nurse RN

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Nurse Supervisor

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Nursing Assistant

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Occupational Health Nurse

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Office Nurse

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Operating Room Nurse

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Palliative Nurse

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Pediatric Nurse

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Pediatric Travel Nurse

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Perioperative Nurse

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Postpartum Nurse

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Practice Nurse

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Psychiatric Mental Health Nurse

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Psychiatric Nurse

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Psychiatric Registered Nurse

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Public Health Nurse

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Radiology Nurse

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Resource Nurse

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Restorative Nurse

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School Nurse

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Surgical Nurse

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Telemetry Nurse

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Travel Nurse

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Utilization Review Nurse

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Vocational Nurse

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Womens Health Nurse

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Medical Sales Representative
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Preferred: Experience in the public behavioral healthcare field is highly desired due to the complexity of the work.  Experience in a UM environment in Behavioral Healthcare would be valuable for this employee.  Knowledge, Skills, & Abilities Considerable knowledge of case management principles, practices and applications Considerable knowledge of agency and community programs and services which affect clients and applicants Knowledge of state and federal client rights protection statues and regulations applicable laws and regulations including but not limited to URAC, applicable Code of Federal Regulations and NC Administrative Code Effective  written and oral communication skills and interpersonal and presentation skills Ability to identify rights protection complaint issues; ability to set, monitor and evaluate standards for quality and to assess plans to measure how they meet the needs of individual clients Considerable knowledge in DMS 5 diagnostic criteria Ability to manage time, prioritize work and use problem-solving approaches Ability to coordinate effectively with staff from a various agencies as well as inter-departmental Ability to read, analyze, and interpret regulations, policies and procedures Coordinate work with a variety of individuals and agencies Ability to operate computer equipment and generate reports and records; ability to express ideas clearly and concisely orally and in written documents Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required Salary Range $66,240.00 to $84,456.00/Annually  Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.   An excellent fringe benefit package accompanies the salary, which includes:      Medical, Dental, Vision, Life, Long Term Disability Generous retirement savings plan Flexible work schedules including hybrid/remote options Paid time off including vacation, sick leave, holiday, management leave Dress flexibility See job description
Veterinary Nursing Manager - Charlotte, NC
Veterinary Emergency Group, Charlotte
WHO WE ARE: Veterinary Emergency Group (VEG) is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do it best! The way that Veterinary Emergency was meant to be is now a reality. We are reimagining every part of the process with a unique customer experience, a highly trained emergency focused staff, and on-site advanced diagnostic tools and treatments. Our patients see a doctor right away, and clients can stay with their pet through every step of the process. We literally tear down old walls to unite customers with their VEGgie heroes and to see the amazing work they do. We liberate our employees to be all they can be. We brush away systems that don't make sense. We crush old rules. We breathe new life into the veterinary profession.CULTURE AT VEG: At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. We are actively evolving to ensure that VEG is not only the best and brightest place to work today, but also a leader in how we think about elevating our employees to grow along with us. For our customers and their pets, we find a way to say, "Yes". We do the same for our employees.THE ROLE: This is not your average Nurse Leadership role! You will work closely with your hospital manager to ensure a one team experience for VEGgies, excellent medical/nursing care and a high level of customer service. Your success is measured by their success which is achieved through servant and inspirational leadership! THE RESPONSIBILITIES: Nursing Excellence! Nursing team workflow and collaboration Manage Day-to-day operations of nursing team Supervise nurses, technicians and assistants Schedule nurse, technician and assistant shifts Manage nursing payroll budgets Maximize utilization of downtime Maintain VEG culture & values Interview & Onboard new hires (offboarding support as needed) Work in conjunction with hospital leadership Participate in weekly leadership meetings Address patient care issues & interpersonal conflicts Implement VEG Nursing Guidelines/Policies/Projects Ensure team has supplies/tools needed to perform nursing care excellence Frontline Partnership Bridge gaps and unify VEG team members Collaborate with Medical Director to establish expectations & maintain standards of nursing excellence Incorporate feedback from doctors in guiding the nursing team Collaborate with shift leads to identify areas for process improvement Nurse Education/Training Foster a learning culture for: Nurses, Technicians and Assistants Support growth of nursing team members Utilize in house trainers and other development tools Ensure credentialed veterinary nurses maintain licenses Participate in nursing team meetings & 1:1 check ins Drive development plans and performance improvements Organizes student internships and externships in coordination with Program Relations Manager Support training opportunities for New ER Nurse enrollees WHAT YOU NEED: 5+ years experience in a clinical Nursing/Technician role 2+ years experience in a leadership role AS or BS in Veterinary Technology Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice Any Veterinary Technician Specialist is a plus, not required CVPM a plus, not required WHY YOU SHOULD CHOOSE US: Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Referral rewards - tell your friends why they should come work for VEG too! Health, Vision, and Dental Insurance 401K w/ company match Paid parental leave - up to 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Growth potential Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Medical Liaison
WellTrust Medical, Charlotte
We are seeking a Medical Liaison to oversee patient care in collaboration with our medical providers and ensure compliance with healthcare regulations. Responsibilities include coordinating provider schedules, assisting in virtual consultations for Bio-Identical Hormone Replacement Therapy, and facilitating communication with labs. If you're dedicated to optimizing patient care, we invite you to apply now!Responsibilities: Manage patient care in collaboration with healthcare providers in order to appropriately coordinate patient care.Manage medical provider schedules to maximize patient availability.Adhere to all relevant healthcare regulations and compliance standards.Assist providers during virtual consultations related to Bio-Identical Hormone Replacement Therapy.Lead communication with labs and provide patients with instructions given by their providers.Manage patient experience with the healthcare team to develop and implement patient care plans to reach optimal health.Manage electronic health records for patients.Facilitate prescription refills and address patient queries related to medications.Schedule follow-up appointments and maintain communication with patients as needed.Proficiently use telemedicine platforms to conduct virtual appointments and communication.Document patient interactions, treatment plans, and other essential information accurately and in a timely manner.Qualifications: Must have one of the following certifications: Certified Medical Assistant (CMA), Licensed Practical Nurse (LPN), or Registered Nurse (RN)BLS Certification (Preferred)Associate's level degree (Preferred)Minimum 2 years of relevant and recent experience working as a Medical Assistant, Licensed Practical Nurse, or Registered NurseCommitted to patient careTeam player mindset with the ability to work well with other dedicated employeesExcellent communication and interpersonal skills for virtual patient interactionsStrong organizational and multitasking abilitiesAbility to work in-person at uptown Charlotte, NC headquarters five days a weekAdditional certifications are a plus, but not required
Medical Review Manager (Full-time, Remote)
Integrity Management Services, Inc., Charlotte
About UsIntegrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.At IntegrityM, we offer a culture of opportunity, recognition, collaboration, compassion and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees' professional development. Large company perks...Small company feel!We are now seeking a Medical Review Manager to join our team. This is a contingent position.RequirementsMinimum three (3) years' experience practicing nursing as a licensed Registered NurseMinimum of three (3) years' experience of supervisory/managerial experience in the health insurance industryBachelor's degree in Nursing is required. Registered Nurse LicensureCertified Professional Coder (CPC) Certification or the ability to obtain this certification or similar coding certification within 12 months of appointment
Medical Device, Account Setup and Hospital Implementation Specialist
Medela LLC, Charlotte
Medical Device-Account Setup and Hospital Implementation SpecialistCharlotte, NC with up to 75% travelMedaxis carries the Negative Pressure Wound Therapy products manufactured by Medela LLC.Medaxis is seeking a Medical Device-Account Setup and Hospital Implementation SpecialistYou are a road warrior! This position is traveling up to 75% of the time.You have experience with medical devices and will be initiating the setup of medical device evaluations/implementations in hospitals.You are highly organized and are seen as someone who manages projects with efficiency.You are customer-focused and have experience in sales.You will drive the utilization of medical devices in the hospital.What We Offer our Medical Device-Account Setup and Hospital Implementation SpecialistExcellent salary and bonus potentialComprehensive benefits plan, which is affordable to our employees401K with matchPension Plan16-week Paid Parental LeaveGenerous PTO package, plus 14 paid holidaysA great place to work!Key Experience Needed: Medical Device-Account Setup and Hospital Implementation SpecialistBachelor’s degree in Business or related field preferredMinimum two years’ related experience and/or training, or equivalent combination of education and experienceMedical Device experienceStrong independent project management capabilities and organizational skills requiredExcellent verbal and written communication skillsAbility to manage multiple conflicting prioritiesComputer proficiency in MS Office programs (Word, Excel, Power Point)Experience working in an environment with global objectivesMust be able to read, understand and communicate in EnglishPosition Responsibilities: Medical Device,Account Setup and Hospital Implementation SpecialistInitiate new customer setup, NPWT education and product use training to ensure effective utilization of equipmentDrive utilization in key IDN’s with key cliniciansManage IDN relationship as Point of ContactCollaborate with BDM in managing evaluations/conversionsCollaborate w/ MedPro in supporting our key accountsResponsible for NPWT product in-servicing throughout hospital: surgeons, nurses, biomed, case management and otherProject management and rollout for multi-site facilitiesEmployee must meet vendor credentialing/compliance demands of accounts within given territory.This includes but not limited to: RepTrax, VendorMate, Status Blue, VCS, etc.For patient/customer safety purposes as part of the vendor credentialing process, Employee must satisfy account’s drug screening requirements, including but not limited to screening for marijuana use, regardless if use of marijuana is legal under applicable state law.For more information, please refer to the Drug and Alcohol Workplace Policy.Comply with all federal, state, and local laws and regulationsFollow all Company rules and regulations, including health and safety rulesSuccessfully interact with employees at all levelsRegular, reliable performance of all job dutiesTravel as may be required to meet business and customer expectationsPerform all other duties as assigned or as may be required from time to timePosition Salary: Starting at $80,000 per yearThis is not a job description. More details will be provided regarding the functions of this position.As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.https://mandatoryview.com/?LicenceId=e7c44cfe-6946-4b77-9939-493d186ba760&ProductType=OnlineApplicant&SubType=PG
Digital Security and Risk Manager
TTX Company, Charlotte
Come join us!TTX is now in Charlotte! Following a robust assessment, TTX determined Charlotte to be an ideal location to sustain our business success and provide continued value to the North American rail industry. Beyond that, locals know that Charlotte is a fast-growing hub for a diversified set of industries. It's also a very nice place to live with nearby mountains, beaches, and an outdoor-friendly, year-round climate. We've chosen office space at The Line, a new office complex in the heart of Charlotte's up and coming South End, which is "the place to be" with over 200 shops and restaurants, 2,500 multi-family residences, and lots of entertainment and art to enjoy. Over 11,000 residents now call South End home. Many of the 17,000 employees who work in the South End commute via the convenient Rail Trail. We're excited about the opportunities for our business and our employees. Why don't you come join us?About TTXTTX is a unique and creative provider of service to the rail industry. Our signature yellow cars move the goods and raw materials that consumers and businesses rely upon every day. TTX has a friendly and helpful culture with smart, curious people who enjoy working together. At TTX you can expect: Professional development with continuing learning opportunities. Financial rewards for excellent performance through competitive pay and bonuses. TTX's Total Rewards package includes fully paid Health, Dental and Vision benefits. The Manager Digital Security and Risk is responsible for identifying, evaluating, and reporting on information security risks, and for establishing and maintaining a corporate-wide information security and risk management program to ensure that data and system assets are adequately protected. This position is also responsible for understanding the current and future needs across lines of business to recommend and champion improvements and enhancements to existing and future implementations. The Manager Digital Security and Risk must drive a culture of excellence by leading and mentoring a team of security analysts and engineers on both technical and soft skills, focusing on straightforward, automated, and modern solutions and processes that address risks as well as potential problems before they result in service interruption. This position works with business units to implement practices that meet defined policies and standards for information security and oversees a variety of IT-related risk management activities and is responsible for management of and coordination with third-party service providers that are integral to the information security program. This is a hands-on technical management role.Service DeliveryDevelop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program to ensure the confidentiality, integrity, and availability of information and systems owned, controlled, or processed by TTX.Develop, maintain, and publish up-to-date security policies, standards and guidelines, and oversee training and dissemination of security policies and procedures. Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.Work directly with business units and other IT teams to facilitate IT risk assessment and risk management processes, and work with stakeholders throughout the enterprise on identifying acceptable levels of risk.Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program and increase the maturity of security.Understand and interact with related disciplines to ensure the consistent application of policies and standards across all technology projects, systems, and services, including, but not limited to, privacy, risk management, compliance, and business continuity management.Responsible for all information security related support issues on a day-to-day basis, and long-term planning for maintaining technologically current, reliable, secure, and cost-effective solutions.Oversee and provide leadership direction during operational security incidents, ensuring necessary resourcing and availability of subject matter expertise as well as proactive, business communications.Collaborate with other IT department teams on designing and building secure infrastructure, applications, and systems that are compliant with applicable government regulations and industry security requirements. Oversee software security reviews and third-party risk assessment efforts. ManagementEstablish and enable a proactive, outcomes-oriented culture of accountability and partnership within the teams, where "not my job" is not an answer.Drive successful business outcomes beyond the immediate incident or need.Understand the strategic direction of the enterprise and the supporting IT systems and architectures.Develop and implement strategic direction as well as short- and long-term enterprise IT goals and objectives.Provide leadership and hands-on technical direction to deliver problem, solution, tactical, and incident response capabilities.Maintain knowledge of emerging technological trends and utilize this knowledge to educate IT and other lines of business on opportunities to deliver more secure IT solutions that support and drive business needs.Assist in the definition of the architecture and technology needs of the organization based on new and emerging technologies.Responsible for reporting effectiveness of the information security program and making recommendations for the development and adoption of new best practices and methodologies.Recommend and incorporate technology with long-term business plans.Assist the with monthly budget management as well as annual budget planning. Provide employee leadership, guidance, performance feedback and reviews, and individual/career development. Establish appropriate team standards, policies, and procedures. Ensure the efficient use of company resources while yielding rapid access and reliability with maximum safeguards on information security and integrity.Provide tactical and strategic vendor and service assessments; manage vendors and external service providers; accountabilities include the development of options and recommendations for service selection, contract negotiations, and service level management.Evaluate, plan, organize, and coordinate project and maintenance efforts of the team in support of department objectives.Maintain and improve incident response policies and procedures, including 24x7 monitoring and production support for TTX.QualificationsBachelor's degree in information science, Information Management, similar STEM degree, or equivalent practical experienceMinimum 8 years' work experience combining information security, risk management, infrastructure, and other IT positions.Minimum 5 years managing technical teams, supporting bi-modal IT environments.Certified Information Security Manager (CISM) certification highly preferredMust keep current with technology and an understanding as how to best deploy itAbility to communicate security and risk-related concepts to both technical and non-technical audiences, at all levels of the organization.Must be able to explain complex technical and analytical concepts using laymen's terms while articulating their value.Deep knowledge of information security technologies, including perimeter, host-based, and web application firewalls, as well as endpoint detection and response systemsExperience with networking technologies covering routers, switches, local area networks, wide area networks, and storage area networks.Experience with identity management concepts and technologies, including Microsoft AD, Entra, and Cisco DuoExperience with Microsoft and VMware server technologies, server operating systems (Windows, Linux), perimeter firewalls, web servers, and e-mail systems.Experience with private and public cloud technologies, especially Microsoft Azure and Microsoft 365Understanding of network microsegmentation concepts and relation to Zero Trust Architecture modelIndependent, motivated, and creative thinkerStrong, clear and concise communication skills, both orally and in writingStrong management skills with ability to collaborate, build consensus, and influence decisions.Strong planning, organizing, and problem analysis skills, with a high attention to detail.Ability to use the principles and practices of project management.Required to carry a cell phone and respond to off hour emergencies within 30 minutes of being contacted.Other duties and projects as assigned by the senior management team.
Aesthetic Provider - Registered Nurse
Sona Dermatology, Charlotte
Please check out our Sona Overview for more information on why YOU should join our team!  An Aesthetic Provider provides injectables, laser hair removal treatments, chemical peels and microderms, body contouring, and various skin services under the supervision of the Advanced Aesthetic Leader/Medical Director. Location: 7825 Ballantyne Commons Parkway Suite 300 Charlotte, NC 28277 Hours: M-Tues-Wed-Fri 9am-5pm; Must be able to work 1 late shift per week (Thursdays 11am -8pm) and 1 Saturday per month (10am- 3pm) Responsibilities: Develop a care plan specific to each client, including pre-treatment and post-treatment Deliver treatments using established medical protocols Perform general skin assessments prior to treatment Develop strong client relationships Support sales by recommending other Sona services and products  Other special projects or tasks as assigned Requirements: Current and valid RN licensure for the State of North Carolina 1 or more years of hands-on experience in a Medspa or Dermatology practice is preferred  Experience with Botox and Filler injections is preferred but not required Excellent verbal and written communication skills. Works collaboratively with all staff to achieve team goals A positive attitude with a lot of energy & enthusiasm Preferred Education & Experience: Related industry experience considered a plus Sales experience preferred, specifically with a track record of meeting or exceeding goals Current Basic Life Support (BLS) Certification is a plus Competencies: Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Situational Ability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; talk or hear; grasp and hold equipment; *operate medical machinery. The employee must occasionally lift or move office products and supplies, up to 20 pounds. *Employee should be aware that operating some medical and cosmetic machinery may interfere with the operation of an ICD or pacemaker. Benefits:  Competitive hourly salary Bonus Incentives (Performance-Based) Commission incentives Full-time employees receive health and dental benefits and paid time off Extensive and ongoing hands-on training No overnight shifts or on call requirements "Patients 4 Life, Employees 4 Life!"  Sona Dermatology is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Customer Experience Coordinator - Charlotte, NC
Veterinary Emergency Group, Charlotte
WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever.WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: Answer incoming calls immediately and with a smile Manage incoming customer communications (email, text messages, phone calls) Record call information accurately such, as referring vet information Ensure phone calls get transferred to a doctor quickly for anything medically related Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks Offer them beverages or snacks, and find ways to deliver a unique and curated experience Listen to customers' needs with the intent to understand Take ownership of customer complaints, be empathetic, and work to resolve them quickly Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service Invite customers to provide feedback by completing a survey Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion Accompany customers to the exit and thank them for trusting us with their pet's care Always find a creative way to say yes to our customer's needs Focus: Engage in conversations with customers while they are waiting Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team Update or provide feedback to the nurses and doctors about customers needs Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs Educate customers on end-of-life details such as cremation options Call/text customers 24 hours after their visit to follow up on their pet's care Ensure customers are invited to stay with their pet Initiate video chats between customers, their pet, and our team when they cannot be in the hospital Participation: Identify creative opportunities for customer participation in a valuable and safe way Celebrate and capture special moments, with permission from the customer Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: 2+ years of experience in a customer service role Advanced proficiency in computer programs and practice management software Highly organized with strong attention to detail Ability to communicate with anyone and everyone Strong multitasking skills High emotional intelligence. You can 'read a room' and plan and act accordingly Adaptable and amenable in 'high stakes' environments A natural people pleaser Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation 401K w/ company match Health, Vision, and Dental Insurance Paid parental leave - 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Something new every day - you'll never be bored in emergency medicine We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!