Hospital Nurse Salary in Charlotte, NC

Clinical Trainer - Orthopedics (Mid-West)Who We AreEssity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.At Essity: This Is What We DoAbout the RoleEssity’s Health and Medical Solutions North America team is looking for an experienced Clinical Trainer - Orthopedics. This role will be responsible for providing clinical expertise to customers through education and training on Essity line of orthopedic products, while establishing and maintaining solid customer relationships. This person must understand customer needs across all segments to ensure that they clearly recognize a measurable value to our programs. This role's primary focus will be providing clinical education to current and potential customers, provide internal training to hospital sales reps., set up trials and conversions, and support industry trade shows.  This position reports to the National Clinical Director.This role will cover the Mid-West Coast Territories and the ideal candidate should live within this region.We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk. Due to the nature of this role you will be required to be fully vaccinated for COVID-19. “Fully vaccinated” means two weeks have passed from the last injection of primary series.  You will also need to comply with customer/client requirements which may include boosters for access to client premises or to maintain compliance with credentialing.What You Will DoProvide expert clinical consultation primarily within defined territory with the understanding that travel may be required within the United States as needed.Provide relevant presentations to medium and large customer groups or regional & National Health care shows live or in a web share format.Work in collaboration with Account Managers and National Key Account Manager to provide relevant education.Support ongoing education in accounts.Coordinate and facilitate educational rollouts for new and existing customers.Leverage industry knowledge with customers to be seen as the trusted category specialist.Work with Clinical Director to roll out new clinical programs and educational content.Support Account Managers and KAMs in presentations to validate Essity’s educational offeringsIdentify opportunities to advance customer outcomes.Maintain all organizational processes (CRM system, Expense Management System, etc…).Participate in personal skill development and the clinical skill development of others.Operate in a manner consistent with Essity’ s beliefs and behaviors: Commitment, Courage, Collaboration, and CarePerform other essential responsibilities as deemed necessary.Promote and roll out educational programs in keeping with company strategy and directionDaily documentation of activities in CRMWho You AreBachelor's Degree and/or healthcare certification in related fieldThree to Five (5) years of experience in the healthcare industry.Requires ability to workday/night shifts, as needed.Usual workdays are Monday – Friday, but must be able to work on the weekend as needed for tradeshows, special educational events, or travel requirements.OTC and/or ATC certification requiredThree to Five (5) years of experience working in an Orthopedic practice working as an Orthopedic Technician or Emergency Room Nurse/TechnicianSplinting and Casting application at EXPERT level.Strong customer focus and relationship buildingStrong working knowledge of Microsoft Office (e.g. Word, Excel, Power Point)Demonstrated ability to work both independently and collaboratively within teamsStrong analytical skills to be able to determine root cause for clinical fluctuationsProven organizational & collaborative skillsAbility to manage time and priorities to meet deadlinesStrong presentation skillsTRAVEL: Ability and willingness to travel 80% to domestic locationsThe ability to drive a motor vehicle and possession of a valid driver’s license is required. Live within Western Half of the United States near a major hub airportAbout Our DEI CultureGuided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets.What We Can Offer YouAt Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.Compensation and BenefitsExpected Compensation$75,000 - $85,000/annual salary + sales incentive + benefitsPay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.Along with competitive pay you will be eligible for the following benefits:United Healthcare PPO / EyeMed Vision Insurance / Delta Dental InsuranceWellness program provided through RallyHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match and annual employer base contributionCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramPTO offering with Paid HolidaysVoluntary benefits to include: critical illness, hospital indemnity, and accident insuranceEmployee discounts programScholarship program for children of Essity employees.  Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total RewardAdditional Information The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact [email protected], we are improving lives, every dayWorking at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.Application End Date:

Medical Sales Representative – Advanced Wound Care Who We AreEssity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.At Essity: This Is What We DoAbout the RoleEssity’s Health and Medical Solutions team is looking for an experienced Medical Sales Representative – Advanced Wound Care. Responsible for managing and increasing the Hydrofera product portfolio sales within the assigned geographic territory.  Reporting to the Regional Sales Manager, this role is the primary driver of sales within a territory or strategic metropolitan areas.  The Wound Care Specialist role is performance driven and will target multiple call points throughout the continuum of care with a primary focus on Acute Care, Surgical Areas, and Wound Care Centers as well as managing and penetrating the alternate sites of care. This will be a remote position. The ideal candidate should be located near either Charlotte, NC or Raleigh, NC. We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.Due to the nature of this role you will be required to be fully vaccinated for COVID-19. “Fully vaccinated” means two weeks have passed from the last injection of primary series.  You will also need to comply with customer/client requirements which may include boosters for access to client premises or to maintain compliance with credentialing.What You Will DoTo meet or exceed sales targets which will be driven by key account closes and competitive conversions in all areas of the healthcare marketTo possess and effectively communicate/utilize clinical and product knowledge clearly and conciselyEffective customer needs assessment and solution developmentEffective relationship management with key stakeholders within targeted accountsThe ability to interact with advanced practice clinicians (Surgeons, Physician Assistants, Nurse Practitioners, WOCN's, and Nurses) and shape product choice decisionsEffective sales process executionContract implementation and effective penetration of key GPO and IDN awardsTo maintain and increase penetration in existing accounts and healthcare systemsEffectively coordinate opportunities internally and externally with customersEffective territory and account planning (pre and post call planning), targetingTo complete all administrative duties accurately and timelyWho You AreBachelor's degree requiredAt least 3 years of outside sales experience required; outside sales experience in the Healthcare Industry preferred.  Exposure to wound care, surgical markets a plus.Additional experience in Business to Business sales helpfulSelf-Motivated, Able to be work independently, Competitive, Tenacious, High Integrity, Fearless, Strategic, Passionate, and a Team Player.Overnight travel, work weekends, and into the evening may be applicable (approximately 25-35% of time)Must be fluent in Microsoft programs; Excel, Power Point, etc.Experience with CRM recommended (i.e. Salesforce.com. Dynamics)About Our DEI CultureGuided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets.What We Can Offer YouAt Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.Compensation and BenefitsCompetitive annual salary + sales incentive + benefitsPay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.Along with competitive pay you will be eligible for the following benefits:United Healthcare PPO / EyeMed Vision Insurance / Delta Dental InsuranceWellness program provided through RallyHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match and annual employer base contributionCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramPTO offering with Paid HolidaysVoluntary benefits to include: critical illness, hospital indemnity, and accident insuranceEmployee discounts programScholarship program for children of Essity employees. Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total RewardAdditional Information The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact [email protected], we are improving lives, every dayWorking at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.Application End Date:

Love to travel? Apply now to our Southeast traveling advanced clinician team (TACT)! Candidates must have a minimum of 5 years of emergency medicine (EM) experience or combined hospital medicine (HM)/emergency medicine experience as a nurse practitioner (NP) or physician assistant (PA). TACT covers an 11-state area in the Southeastern region of the U.S. including North Carolina, South Carolina, Georgia, Louisiana, Kentucky and more working to fill short-term needs in our facilities. This is an excellent opportunity for an empty nester, or those looking to try out something new!Want to learn more about this exciting opportunity? Apply today!California Applicant Privacy Act:  https://www.teamhealth.com/california-applicant-privacy-notice/- Guaranteed contract- Full benefits- Paid time off- Paid holidays- 401k- Clinical training for cross specialty coverage

WHO WE ARE: Veterinary Emergency Group (VEG) is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do it best! The way that Veterinary Emergency was meant to be is now a reality. We are reimagining every part of the process with a unique customer experience, a highly trained emergency focused staff, and on-site advanced diagnostic tools and treatments. Our patients see a doctor right away, and clients can stay with their pet through every step of the process. We literally tear down old walls to unite customers with their VEGgie heroes and to see the amazing work they do. We liberate our employees to be all they can be. We brush away systems that don't make sense. We crush old rules. We breathe new life into the veterinary profession.CULTURE AT VEG: At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. We are actively evolving to ensure that VEG is not only the best and brightest place to work today, but also a leader in how we think about elevating our employees to grow along with us. For our customers and their pets, we find a way to say, "Yes". We do the same for our employees.THE ROLE: This is not your average Nurse Leadership role! You will work closely with your hospital manager to ensure a one team experience for VEGgies, excellent medical/nursing care and a high level of customer service. Your success is measured by their success which is achieved through servant and inspirational leadership! THE RESPONSIBILITIES: Nursing Excellence! Nursing team workflow and collaboration Manage Day-to-day operations of nursing team Supervise nurses, technicians and assistants Schedule nurse, technician and assistant shifts Manage nursing payroll budgets Maximize utilization of downtime Maintain VEG culture & values Interview & Onboard new hires (offboarding support as needed) Work in conjunction with hospital leadership Participate in weekly leadership meetings Address patient care issues & interpersonal conflicts Implement VEG Nursing Guidelines/Policies/Projects Ensure team has supplies/tools needed to perform nursing care excellence Frontline Partnership Bridge gaps and unify VEG team members Collaborate with Medical Director to establish expectations & maintain standards of nursing excellence Incorporate feedback from doctors in guiding the nursing team Collaborate with shift leads to identify areas for process improvement Nurse Education/Training Foster a learning culture for: Nurses, Technicians and Assistants Support growth of nursing team members Utilize in house trainers and other development tools Ensure credentialed veterinary nurses maintain licenses Participate in nursing team meetings & 1:1 check ins Drive development plans and performance improvements Organizes student internships and externships in coordination with Program Relations Manager Support training opportunities for New ER Nurse enrollees WHAT YOU NEED: 5+ years experience in a clinical Nursing/Technician role 2+ years experience in a leadership role AS or BS in Veterinary Technology Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice Any Veterinary Technician Specialist is a plus, not required CVPM a plus, not required WHY YOU SHOULD CHOOSE US: Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Referral rewards - tell your friends why they should come work for VEG too! Health, Vision, and Dental Insurance 401K w/ company match Paid parental leave - up to 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Growth potential Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

The University of North Carolina at Charlotte invites applications and nominations for the position of the Carol Grotnes Belk Distinguished Professor in Nursing. We seek a well-rounded scholar who has demonstrated excellence in research, teaching, leadership, and interprofessional collaboration. This is a nine-month position with a competitive salary and benefits with an earliest start date of August 15, 2024.QualificationsThe Belk professor will further the nursing research activities in areas that complement or provide depth to existing faculty expertise and that align with the foci of the programs in the School of Nursing.The Distinguished Professor will be assigned to the School of Nursing in the College of Health and Human Services. The holder of the role will be expected to make a wide range of contributions to the educational, research, and service missions of the University. In addition to teaching and service expectations, the successful candidate will be expected to have an ongoing externally funded research agenda and experience mentoring junior faculty and graduate students.Candidates must be eligible to be licensed as RN in North Carolina, have at least 2 years of nursing experience, hold a Master's degree in Nursing, and an earned doctorate in nursing or related field.This position is at the rank of Associate or full Professor. The successful candidate must have a proven track record of securing external research funding and publications. Must possess research and leadership skills, maintain an active program of research that complements or provides depth to existing faculty expertise, and contributes to the mission of the University and the School of Nursing. The preferred candidate should also demonstrate evidence of excellent teaching and leadership abilities. Must also demonstrate excellent interpersonal skills which enable working across multiple professions to address priority issues and funding opportunities in the research community. Must have a proven track record of mentoring students and faculty.We are particularly interested in candidates whose research demonstrates a commitment to preparing nurse scholars who will build nursing science through a focus on holistic health, societal leadership, and transforming healthcare systems by leading interprofessional research initiatives. Successful candidates will have a record of 3-5 years teaching/mentoring experience with diverse undergraduate and graduate students and faculty. Should have experience in online teaching.The School of NursingThe School of Nursing offers a wide range of graduate and undergraduate degree and certificate programs to prepare graduates to pursue nurses for a variety of practice, research and administrative roles. As one academic unit within the College of Health and Human Service, the School of Nursing collaborates with the Department of Applied Physiology, Health, and Clinical Sciences, Department of Public Health Sciences, School of Social Work, and the interdisciplinary School of Data Science. The interdisciplinary Gerontology program offers both undergraduate and graduate degree options. The school has more than 60 full and part-time faculty members who are actively engaged in research and scholarship, and who bring real-world experience to their teaching and service.The University of North Carolina at CharlotteThe University of North Carolina at Charlotte is North Carolina's urban research university and the second largest and fastest growing of 17 institutions in the UNC System. UNC Charlotte is a diverse and inclusive institution with local-to-global impact that transforms lives, communities and industries through access and affordability, exemplary undergraduate, graduate, and professional programs, scholarship, creative work, innovation and service. The 1,000-acre campus serves a diverse and growing student body of approximately 30,000 students, with more than 6,000 graduate students, and over 1,100 full-time faculty. Charlotte, the 15th largest city in the U.S., is a dynamic, diverse metropolitan area of 2.7 million people with a strong, diversified economic base that supports outstanding cultural and recreational amenities, major health facilities, and a major international airport. The University boasts strong existing relationships with all major hospital systems in the region, one of which is the nation's 3rd largest public nonprofit healthcare system.Applications and Nominations As an EOE/AA employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained, the University of North Carolina at Charlotte encourages applications from all underrepresented groups. All finalists are subject to criminal background checks. Applications must be submitted electronically with a cover letter summarizing your unique qualifications to serve as the Carol Grotnes BelkDistinguished Professor or Scholar, including relevant teaching, research and administrative experiences; a current CV; and a list of four references with contact information. Nominations and inquiries from potential applicants can contact Amber Gornik of Korn Ferry who are assisting in the search [email protected]#510617654

Medical Device-Account Setup and Hospital Implementation SpecialistCharlotte, NC with up to 75% travelMedaxis carries the Negative Pressure Wound Therapy products manufactured by Medela LLC.Medaxis is seeking a Medical Device-Account Setup and Hospital Implementation SpecialistYou are a road warrior! This position is traveling up to 75% of the time.You have experience with medical devices and will be initiating the setup of medical device evaluations/implementations in hospitals.You are highly organized and are seen as someone who manages projects with efficiency.You are customer-focused and have experience in sales.You will drive the utilization of medical devices in the hospital.What We Offer our Medical Device-Account Setup and Hospital Implementation SpecialistExcellent salary and bonus potentialComprehensive benefits plan, which is affordable to our employees401K with matchPension Plan16-week Paid Parental LeaveGenerous PTO package, plus 14 paid holidaysA great place to work!Key Experience Needed: Medical Device-Account Setup and Hospital Implementation SpecialistBachelor’s degree in Business or related field preferredMinimum two years’ related experience and/or training, or equivalent combination of education and experienceMedical Device experienceStrong independent project management capabilities and organizational skills requiredExcellent verbal and written communication skillsAbility to manage multiple conflicting prioritiesComputer proficiency in MS Office programs (Word, Excel, Power Point)Experience working in an environment with global objectivesMust be able to read, understand and communicate in EnglishPosition Responsibilities: Medical Device,Account Setup and Hospital Implementation SpecialistInitiate new customer setup, NPWT education and product use training to ensure effective utilization of equipmentDrive utilization in key IDN’s with key cliniciansManage IDN relationship as Point of ContactCollaborate with BDM in managing evaluations/conversionsCollaborate w/ MedPro in supporting our key accountsResponsible for NPWT product in-servicing throughout hospital: surgeons, nurses, biomed, case management and otherProject management and rollout for multi-site facilitiesEmployee must meet vendor credentialing/compliance demands of accounts within given territory.This includes but not limited to: RepTrax, VendorMate, Status Blue, VCS, etc.For patient/customer safety purposes as part of the vendor credentialing process, Employee must satisfy account’s drug screening requirements, including but not limited to screening for marijuana use, regardless if use of marijuana is legal under applicable state law.For more information, please refer to the Drug and Alcohol Workplace Policy.Comply with all federal, state, and local laws and regulationsFollow all Company rules and regulations, including health and safety rulesSuccessfully interact with employees at all levelsRegular, reliable performance of all job dutiesTravel as may be required to meet business and customer expectationsPerform all other duties as assigned or as may be required from time to timePosition Salary: Starting at $80,000 per yearThis is not a job description. More details will be provided regarding the functions of this position.As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.https://mandatoryview.com/?LicenceId=e7c44cfe-6946-4b77-9939-493d186ba760&ProductType=OnlineApplicant&SubType=PG

Hospitalist team located just 45 min north of Charlotte, NC and south of Winston Salem, NC is looking for an NP/PA to work the admitting shifts for a hospital. Experienced Hospitalist Medicine Nurse Practitioner (NP) or Physician Assistant (PA)11a-7p or 7p-3a shifts availableAdmissions and cross coverage covering calls from the nurses on the floorsAvg admissions per shift is 8Must have prior Hospitalist exp and be able to work independently!!!!NC license must be in hand or in process alreadyPositive attitude with a lot of energy and enthusiasm Will see mainly adultsNo proceduresCompetitive compensation package plus a hearty benefit packageHospitalist group employedPlease refer to Job ID#4328.

Talkiatry's mission is to transform psychiatry with accessible, human, and responsible care. We're a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need-and allow psychiatrists to focus on why they got into medicine.Talkiatry is seeking experienced licensed Therapists (LMFTs, LCSWs, LMHCs, LPCs) to join our California team of providers.You will:Collaborate with our dynamic team of Providers including psychiatrists, and nurse practitioners to diagnose, manage and treat our patients, employing a wide variety of interventions and modalities including CBT, DBT, EMDR, and psychodynamic therapy.Provide the best, high-quality care for your patients.Be an organized self-starter who can work independently, but also enjoys working alongside a team of clinicians and support staff.Using our custom technology, including an integrated EMR, support providers with patient messaging, telemedicine, and tracking and gaining insight into your patients' outcomes.You have:Demonstrated experience caring for diverse mix of patients receiving mental health treatment for ADHD, Anxiety, Depression, Trauma, PTSD, and more.Excellent clinical knowledge and communication skills.A proactive approach with a strong work ethic and desire to participate in a collaborative environment.A commitment to high-quality, cost-effective health care.Your Qualifications:LCSW, LMHC, LMFT, or LPC; LMHC's and LPC's must have a minimum of 3 years post graduate experience. Please note, the practice is not able to provide clinical supervision for the purpose of qualifying for an LCSW, LMHC or LPC.Technical proficiency with the ability to learn new or streamlined EMR tools.Must have active and unrestricted CA license; willingness and ability to obtain additional state licensure, as requested.Why Talkiatry:Competitive base salary of $80K + monthly incentive targetsEmployer paid Health, Dental, Vision Insurance: Up to 100% of insurance premiumsFlexible hours and scheduling- 100% remote telehealth- all equipment is providedFew administrative burdens with full-time, on-site billing, and scheduling services100% Employer paid malpractice coverage401k with match, generous PTO plus paid holidays, paid parental leave, and more!Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expandsIt all comes back to care: we're a mental health company, and we put our team's well-being firstPlease feel free to reach out directly to our recruiting team at [email protected] Talkiatry:At Talkiatry, we believe that solving the accessibility issues in mental health care begins with taking care of our doctors. We provide solutions to the challenges that psychiatrists are facing - from a lack of front and back-office infrastructure and support in private practice settings to being overworked and underpaid by hospitals, clinics, and other institutions. Talkiatry aims to bridge the current gap in outpatient psychiatry by providing in-network, high quality, respected medical care in a modern setting with modern tools. Our support staff focuses on removing administrative duties, enabling you to spend more of your time on patient care. It also means providing flexibility in where and when you practice medicine. Our psychiatrists also enjoy control over their hours and schedule.To learn more, please visit us at www.talkiatry.com.Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation& IER Right to Work.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever.WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: Answer incoming calls immediately and with a smile Manage incoming customer communications (email, text messages, phone calls) Record call information accurately such, as referring vet information Ensure phone calls get transferred to a doctor quickly for anything medically related Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks Offer them beverages or snacks, and find ways to deliver a unique and curated experience Listen to customers' needs with the intent to understand Take ownership of customer complaints, be empathetic, and work to resolve them quickly Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service Invite customers to provide feedback by completing a survey Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion Accompany customers to the exit and thank them for trusting us with their pet's care Always find a creative way to say yes to our customer's needs Focus: Engage in conversations with customers while they are waiting Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team Update or provide feedback to the nurses and doctors about customers needs Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs Educate customers on end-of-life details such as cremation options Call/text customers 24 hours after their visit to follow up on their pet's care Ensure customers are invited to stay with their pet Initiate video chats between customers, their pet, and our team when they cannot be in the hospital Participation: Identify creative opportunities for customer participation in a valuable and safe way Celebrate and capture special moments, with permission from the customer Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: 2+ years of experience in a customer service role Advanced proficiency in computer programs and practice management software Highly organized with strong attention to detail Ability to communicate with anyone and everyone Strong multitasking skills High emotional intelligence. You can 'read a room' and plan and act accordingly Adaptable and amenable in 'high stakes' environments A natural people pleaser Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: Industry-leading compensation 401K w/ company match Health, Vision, and Dental Insurance Paid parental leave - 10 weeks of paid leave at 100% of regular salary Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career! Flexible work schedules for a true work-life balance Something new every day - you'll never be bored in emergency medicine We build our hospitals from scratch. You'll be using all of the latest equipment and technology. Generous employee pet discount Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc! Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!