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Operator Salary in Boston, MA

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Assembly Operator

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Boiler Operator

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Building Operator

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Chemical Operator

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Cnc Operator

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Communication Operator

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Control Room Operator

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Crane Operator

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Drill Operator

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Equipment Operator

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General Operator

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Heavy Equipment Operator

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Lift Operator

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Lift Truck Operator

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Machine Operator

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Maintenance Operator

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Mechanical Operator

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Motor Vehicle Operator

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Operator Technician

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Press Operator

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Processing Operator

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Scale Operator

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Shipping Operator

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Switchboard Operator

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Systems Operator

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Technical Operator

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Telephone Operator

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Terminal Operator

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Test Operator

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Truck Operator

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Utility Operator

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Vehicle Operator

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Warehouse Forklift Operator

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Warehouse Operator

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Backhoe Operator (MA, Boston)
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Are you a Backhoe Operator looking for a career instead of just another job? Do you want the chance to work for a company where advancement is generated internally? Would you like to work at a dynamic, energetic, growing company, with a strong family oriented culture in the Utility industry? If the answer is yes, Feeney Brothers Utility Services may be the place for you! Since our founding in 1988 safety, community, integrity, and innovation have been the cornerstones of our operations at Feeney Brothers. Feeney Brothers provides area utilities throughout New England with comprehensive solutions for completing complex projects in urban, suburban, and rural settings. We equip our qualified workforce with state-of-the-art training and innovative tools to provide excellent service to our customers in the safest manner possible. Feeney Brothers Utility Services is currently looking for Backhoe Operators to join our team as part of a utility crew. The biggest challenges of this Backhoe Operator role are the physical demands and operating in/dealing with the New England elements. If you believe this Backhoe Operator career opportunity is really for you please apply. This position would be a great building block for you and your family at a well-established and successful organization.JOB PURPOSEOperators drive, control, and maintain heavy equipment and other necessary machinery in a safe, efficient manner. Operators will work in a fast-paced environments. Safety is a top priority for Operators and must have knowledge of safe operation and driving practices to complete obligations. Operators report directly to the Foreman.DUTIES AND RESPONSIBILITIESExcavating trenches and structures, laying pipe and precast concrete structures, loading trucks and back-filling trenchesPlacing shoring and trench boxesOperates a crawler or rubber-tired machine mounted with an excavator bucketMay also be equipped with various hydraulic attachments (e.g. hammers, pipe vacuum)Performs daily inspection on equipment for issues and/or deficienciesCompletes inspection paperwork daily and notifies the Foreman of any issues/defectsMay assist the crew, when needed, in operating other equipment and/or helping the laborers on the groundPerforms other duties as assigned
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Operator Customer Service Representative, Communications Center Per Diem
Mass General Brigham, Boston
Operator Customer Service Rep I, Per Diem Communications CenterAt Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.Reporting to the Supervisor, Call Center Operations, the Operator I supports the success of Mass General Brigham call centers by providing exemplary service and customer care to every caller. The Operator ensures that calls are answered and managed in a consistent, efficient, and courteous manner. The Opportunity The Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest.• Manages incoming and outgoing calls in an expedient, efficient and courteous manner using the prescribed phraseology. • Processes requests for paging and retrieval of pages efficiently and accurately. Changes the current paging status as requested by the holder of the pager.• Issues new, replacement and loaner pagers as well as returns and deletes pagers from the Mass General Brigham paging system including updates to the telephone directory and paging databases.• Understands the various "codes" and the procedures for their activation. "Codes" include: medical, fire, internal and external disasters, and other emergencies, often of a life-threatening nature.• Responds to all telephone inquiries for patient information which may include handling confidential information.• Responds to requests from staff regarding department on-call schedules.• Handles answering service calls in an efficient and courteous manner using prescribed guidelines.• Escalates unusual or difficult problems with callers, telephones, pagers or answering services to the Supervisor.• May be required to perform responsibilities at multiple locations based on need and situation.• Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration• Other duties as assigned.Qualifications Qualifications• High school diploma or equivalent.• Able to type 35 wpm and knowledge of popular MS Windows software applications.• Phone-based customer service and/or call center experience required; experience in a hospital or medical environment preferred.• Knowledge of medical terminology preferred.• A combination of education and experience may be substituted for requirements.Skills/Abilities/Competencies: • Capable of multi-tasking and toggling between multiple screens and software solutions.• Good interpersonal and telephone skills.• Ability to thrive in a fast-paced healthcare environment.• Able to work independently and be highly motivated.• Excellent spelling and grammar skills. Must be able to read, write and speak in English fluently.Fiscal Responsibility: • • Demonstrates fiscal responsibility by effectively using Mass General Brigham resourcesWorking Conditions: Per Diem Hours Open 7x a weekThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• Busy call center environment with close-set cubicles• This position is hybrid and requires local travel to MGB sites • Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Operator Customer Service Representative, Communications Center
Mass General Brigham, Boston
Operator Customer Service Representative, Communications CenterAt Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.Reporting to the Supervisor, Call Center Operations, the Operator I supports the success of Mass General Brigham call centers by providing exemplary service and customer care to every caller. The Operator ensures that calls are answered and managed in a consistent, efficient, and courteous manner. Principal Duties and Responsibilities: The Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest.• Manages incoming and outgoing calls in an expedient, efficient and courteous manner using the prescribed phraseology. • Processes requests for paging and retrieval of pages efficiently and accurately. Changes the current paging status as requested by the holder of the pager.• Issues new, replacement and loaner pagers as well as returns and deletes pagers from the Mass General Brigham paging system including updates to the telephone directory and paging databases.• Understands the various "codes" and the procedures for their activation. "Codes" include: medical, fire, internal and external disasters, and other emergencies, often of a life-threatening nature.• Responds to all telephone inquiries for patient information which may include handling confidential information.• Responds to requests from staff regarding department on-call schedules.• Handles answering service calls in an efficient and courteous manner using prescribed guidelines.• Escalates unusual or difficult problems with callers, telephones, pagers or answering services to the Supervisor.• May be required to perform responsibilities at multiple locations based on need and situation.• Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration• Other duties as assigned.Qualifications Qualifications:• High school diploma or equivalent.• Able to type 35 wpm and knowledge of popular MS Windows software applications.• Phone-based customer service and/or call center experience required; experience in a hospital or medical environment preferred.• Knowledge of medical terminology preferred.• A combination of education and experience may be substituted for requirements.Skills/Abilities/Competencies:• Capable of multi-tasking and toggling between multiple screens and software solutions.• Good interpersonal and telephone skills.• Ability to thrive in a fast-paced healthcare environment.• Able to work independently and be highly motivated.• Excellent spelling and grammar skills. Must be able to read, write and speak in English fluently.Laadership Responsibility: No direct reports; may provide guidance to less seasoned and new staffFiscal Responsibility: Demonstrates fiscal responsibility by effectively using Mass General Brigham resourcesWorking Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• Busy call center environment with close-set cubicles• This position is hybrid and requires local travel to MGB sites• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Call Center Operator II
Brigham & Women's Hospital(BWH), Boston
GENERAL SUMMARY/ OVERVIEW STATEMENT:As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff. This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. As outlined in the Food Service Department's HAACP program. PRINCIPAL DUTIES AND RESPONSIBILITIES:1. Act as a liaison to food service for the patient, family and staff. Tasks as liaison: explaining the meal selection process; assist menu selection of patients according to prescribed diet order. To assure patients fed within 45 minutes of ordering the meal.2. To communicate on the telephone in an efficient, pleasant and respectful manner, even during periods of high call volume, in order to assist patients and guests with their meal service selections. At peak time, a call center operator answers the phone and immediately enters a complete order into the Computrition system. A call center operator's average call time will range between 1 1/2 - 2 minutes.3. To review therapeutic diet orders and modify the patient's order to meet the diet order parameters while attempting to honor the patient's request and be aesthetically pleasing.4. To speak with the patient, family member(s) or nurse to explain needed modifications regarding meal orders. To communicate changes and if possible find a satisfactory substitution. To assure a nutritionally balanced meal that meets the dietary restrictions of the patient's diet order.5. Communicate on the phone or in person to patients, staff, and guests according to department scripting policy and procedures. 6. To communicate patient diet order issues to the Call Center Operator Lead, Diet Tech or clinical dietitian when policy mandates.7. Identify patients who are not able to place an order via telephone or who have not ordered their meal. Interact with patient family and nursing to enter a complete order in Computrition. Facilitates the meal service or communicate via Computrition the reason for refusal. 8. Acts upon patient, family, or staff meal service requests. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests. When necessary escalating requests to management9. Manage patient nourishment, supplement and tube-feeding delivery.10. Proficient using the Computrition according department policy and procedures and maintains accurate and updated patient information via the electronic diet office system. 11. Manages difficult or emotional situations and responds promptly to patient needs.12. Pickup diet order sheets from nursing stations and receive verbal diet order changes. Adhere to department policy and procedures when receiving a verbal diet order.13. For administrative and tracking purposes, monitor, collect and/or record operation specific data.14. Assist in orientation and on-the-job training of new Call Center Operators and Dietetic Interns.15.Read hospital email periodically throughout the day to remain up to date on patient and policy and procedures information. Use hospital work stations and email according to hospital policies and procedures.16. Perform duties of the Call Center Operator I when necessary.17. May participate in tray delivery and pickup. 18. Adhere to departmental and hospital policies and procedures and other foodservice regulations at all time.19. Participate in and monitor, according to preset criteria, sanitation and safety procedures - including HACCP program.20. Perform all other duties as assignedQualifications 1. Knowledge of specialized diets and menus2. The position requires the ability to read, write, speak and communicate in English, to follow and give oral and written instructions, to be able to communicate with patients, hospital personnel, and co-workers. This level is normally acquired through completion of a high school education.3. Bilingual preferred.4. Associate degree as a diet technician (or 3+ years experience working in a diet office setting) A basic supervisory course is strongly recommended.5. Customer service and/or call center experience required6. Healthcare setting experience strongly preferred7. Knowledge of the food and restaurant regulations set by the federal, Massachusetts and Boston City Health Codes and Joint Commission on the ccreditation of Hospitals.8. Must have computer skills and basic mathematics knowledgeSKILLS/ ABILITIES/ COMPETENCIES REQUIRED: 1. Must be pleasant and friendly, flexible, hard-worker, and work well with others.2. Must have good hand-eye coordination, good manual dexterity and a good attention span.3. Must have good attention to detail and problem-solving skills4. Must have the ability to communicate well in order to discuss semi-complex and involved information with other employees, staff members, patients or general public in a sensitive manner.5. Must be able to maintain confidentiality of patient information obtained through the hospital computer system and employee information obtained from employee files.6. Must be able to adhere and enforce new or updated policies and procedures.7. Registered Diet Technician credentials a plus.9. Ability to read, write, and speak another language is a plus.8. Must be able to talk on the telephone to patients, guests, and staff in a pleasant, respectful manner.9. Must be able to multi-task and handle pressure particularly associated with time constraints due to delivery requirements.10. Knowledge of computerized diet order systems, Windows, Outlook, Word and Excel spreadsheet.WORKING CONDITIONS:1. Fast paced busy call center environment with close-set cubicles. 2. Possible on feet for part of the day (50%) and long periods of time sitting.3. Involves occasional lifting of items up to 25 lbs., pushing and pulling food carts.4. Works in heated and air-conditioned office, patient floors and kitchen.5. Work involves occupational risks commensurate with work hazards and physical requirements, i.e., wet slippery floors, chemical solutions, handling hot water and soup (180-190 degrees), frequent bending and tray handling.6. Consequence of errors ranges from no harm to serious harm such as incorrect trays to patients, injured employees and broken equipment.7. Work involves rotating shifts as early as 6:00 AM to as late as 9:30 PM, required to work weekends and holidays.HOSPITAL WIDE RESPONSIBILITIES:Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.EEO Statement Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.