Operator Technician Salary in Boston, MA

Job Title Lead Building Operating Engineer Job Description Summary Responsible to ensure the proper efficient operations and maintenance of the mechanical electrical and plumbing systems for the assigned facility. The performance of all necessary maintenance and operational tasks are developed to assure maximum life and reliability of all mechanical/ electrical/plumbing systems. Typically, this position does not have a Chief Engineer on-site at the building and is sometimes the solo engineer at the building. This position may also include the supervision of maintenance staff at the building depending on the size and complexity of the assignment. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES• Assist with or conduct the daily operations and maintenance of the mechanical, electrical and plumbing systems and general maintenance requirements for the buildings• Supervise maintenance staff when applicable and assign, and monitor maintenance activities and projects• Perform preventive maintenance duties, including changing filters, lubricating motors, replacing lamps, ballasts and fixtures, Inspecting and adjusting belts, replacing motor bearings, aligning shafts, and other inspections and maintenance recommended by equipment manufacturers• Recommend improvements to the preventive maintenance program on an ongoing basis• Develop and maintain effective building-specific maintenance procedures• Coordinate maintenance efforts with outside contractors and technicians• Maintain stock and inventory control• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns• Comply with all applicable codes, regulations, governmental agency, and company directives as related to building operations and practice safe work habits• Ensure management team is informed of current building operations by compiling and submitting monthly reports• Complete all required C&W Safety Training as scheduled annually.• Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hoursKEY COMPETENCIES• Communication Proficiency (oral and written)• Organization Skills• Technical Proficiency• Decision Making• Problem Solving/AnalysisIMPORTANT EDUCATION• High School Diploma or GED Equivalent• Graduate of apprentice program or trade school preferredIMPORTANT EXPERIENCE• 5+ years of related trade experience in operating mechanical, electrical and plumbing systems in a commercial property settingADDITIONAL ELIGIBILITY QUALIFICATIONS• Appropriate license/permit for trade as may be required, i.e. Journeyman or Master Electrician License, City Licenses, Operators License, Steam Engineers License, etc.• Possess a valid "Universal" level certification for CFC and HFC based refrigerants (EPA Section 608); to service, repair, or dispose of equipment that could release ozone depleting refrigerants to the atmosphere or any similar combination of education and experience• Possess and maintain a valid driver's license and good driving record with periodic checks• Basic Computing Skills in Outlook, Excel & Word• Experience in operation, maintenance and basic repair of HVAC, boilers, heaters, pumps, refrigerant systems, compressors, water systems, etc.• Knowledgeable in energy management systems, techniques and operations.• Thorough knowledge in all building systems operations, maintenance and repairMay be only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on call dutiesWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.• Must have ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment (pumps, tools, ladders) and safely install rigging/lifting devices• Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine• Involves movement between departments, floors, and properties to facilitate work• Ability to speak clearly so others can understand you• Ability to read and understand information presented orally and in writing• Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematicsAAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.#INDSkilledTradesCushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

Job Title Operating Engineer - 2nd Shift Job Description Summary Responsible to ensure the efficient operation and maintenance of mechanical, electrical and plumbing equipment and systems for the assigned property(s). Responsibilities include (but are not limited to) maintaining a clean and safe working environment, performing rounds, conducting routine assessments, performance of day-to-day preventive and corrective maintenance, painting, and housekeeping for assigned properties Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES• Perform all plumbing, electrical, or HVAC requirements of the building(s)• Maintain heating equipment, chillers (air and/ or water cooled), DX units, pumps, cooling towers, fan coil units, VAV, and air distribution systems, etc.• Monitor and adjust all mechanical/pneumatic equipment, steam stations, control gauges, distributor panels, valves, thermostats, diffusers, and other equipment necessary to provide a comfortable environment for the buildings• Verify field conditions and perform any necessary repairs or adjustments• Monitor Energy Management• Repair doors, ceilings, hand railings, and floors and other general repairs, adjustments and installations about the property• Perform repairs to plumbing fixtures (water closets, urinals, flush valve assemblies, lavatories, etc.)• Perform preventive maintenance duties in accordance with C&W standards, building protocol, manufacturer recommendations and industry best practices. including changing filters, cleaning coils, flushing condensers, punching tubes, greasing fan, pump and motor bearings as required, inspecting and adjusting belts, replacing motor bearings, aligning pulleys and shafts, monitor condenser, chilled, heating and secondary water chemical treatment and its associated feed equipment, clean and maintain cooling towers, and perform annual inspections and other scheduled routines as directed.• Inspect engine room equipment, fan room equipment, cooling tower, all motors, house pumps, electric rooms, back-up generator, fire pump(s), sump pump(s), and ejector pumps. Replace lamps, light fixtures, reinstall or replace signage, verify rooms are clean and clear of obstructions and debris• Check for properly operating emergency exit signs and lights and ensure free and clear access to emergency stairs and exits. Perform additional fire and life safety inspections as per NFPA and local jurisdiction, C&W standards, building protocol and as directed by superiors and property management• Document and report activities to supervisor• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns• Comply with all applicable codes, regulations, governmental agency, and company directives as relates to building operations and practice safe work habits• Complete all required C&W Safety Training as scheduled annually• Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hoursKEY COMPETENCIES• Technical Proficiency• Initiative• Flexibility• Multi-Tasking• Sense of UrgencyIMPORTANT EDUCATION• High School Diploma of GED Equivalent• Graduate of apprentice program or trade school preferredIMPORTANT EXPERIENCE• 5+ years of related work experience in operating mechanical, electrical, and plumbing systems in a commercial property settingADDITIONAL ELIGIBILITY QUALIFICATIONS• Appropriate license/permit for trade as may be required, i.e. Journeyman or Master Electrician License or City Licenses, such as Refrigeration Certificate of Fitness, High Pressure Boiler License, High Pressure Steam Operator, etc.)• May be required to have certification as a Universal Technician for CFC's depending on market licensure requirements• Possess and maintain a valid driver's license and good driving record with periodic checks (where applicable)• Basic Computing Skills in Outlook, Excel & Word• Experience in operation, maintenance and basic repair of HVAC, boilers, heaters, pumps, refrigerant systems, compressors, water systems, etc.• Knowledgeable in energy management systems, techniques and operations.• Thorough knowledge in all building systems operations, maintenance and repair.May be only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on call dutiesWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.• Must have ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment (pumps, tools, ladders) and safely install rigging/lifting devices• Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine• Involves movement between departments, floors, and properties to facilitate work• Ability to speak clearly so others can understand you• Ability to read and understand information presented orally and in writing• Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematicsAAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

Are you a motivated problem solver who enjoys consistent and dynamic work?    Does the idea of working hands-on in protecting people, property, and wildlife interest you?    If you answered YES to any of these questions, then apply now to become a Wildlife Service Technician! Responsibilities Who is Trutech? Founded in 1984, Trutech Wildlife Services provides industry-leading nuisance wildlife, animal, and integrated pest management services for commercial and residential properties across the nation. As a brand, we are committed to our team members. If you are a driven professional who embraces our values and drives our standards of excellence, you will achieve success and grow within our organization! Learn more about us here! What does a day in the life look like? As a Wildlife Service Technician, you will be part of a team of professionals providing world-class wildlife management services for residential and commercial properties. You will be heroes in your communities protecting people, property, and wildlife. A successful Wildlife Service Technician needs to be motivated, energetic, and creative with outstanding communication skills.    Your daily activities include… Build strong relationships with internal and external customers Inspect and identify properties for wildlife damage including on roofs, in attics, and in crawlspaces Remove nuisance wildlife from residential and commercial properties Perform exclusion work to prevent the reentry of wildlife into homes and businesses Install and service bait stations and exclusion devices Operate and maintain service vehicle and equipment Identify and communicate any safety-related obstacles and lead with a safety-first mindset You will thrive in this role if… You are self-motivated, driven, and enjoy working outdoors You do not mind rolling up your sleeves and getting dirty You are hands-on and have a basic knowledge of power tools You enjoy building relationships and creating a bond with people You have a creative approach to problem-solving You hold yourself to high standards. Our team members exhibit the highest level of professionalism and presentation standards both on and off the job What type of benefits will you receive? Competitive pay (Base + Commission!)  Company vehicle (gas and maintenance covered), tablet, cell phone, and uniforms Comprehensive benefits package including medical, dental, vision, maternity, & life insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry-leading, quality, comprehensive training program Ability to become a licensed Nuisance Wildlife Control Operator and Pesticide Applicator Qualifications What does the work environment look like? We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties: Safely use a ladder within the manufacturer's weight capacity Lifting and carrying up to 50 lbs. occasionally Safely access crawl spaces, attics, confined spaces, rooftops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Ability to work in different types of weather conditions What do you need to be successful? No Experience Required – Customer Service, General Labor, or Construction Experience is a plus! High School Diploma or equivalent required Valid driver’s license required with a good driving record Ability to pass a drug screen and background check is required Ability to work in the field independently, manage route-based assignments and interact with our great customers Trutech is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

We're offering a generous sign-on bonus ($10,000) to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.Full-time EveningsPerform and evaluate complex laboratory tests in various areas of the clinical including but not limited to hematology, clinical chemistry, urinalysis, coagulation, and microbiology requiring how to operate complex precision instrumentation and a variety of automated and electronic equipment. Techs work with minimal supervision, and have the necessary background to recognize problems, be proficient in troubleshooting and problem solving. Tech's may be key operators for various instruments, aiding the supervisor in training, advanced maintenance procedures, and troubleshooting. They may assist in developing and modifying procedures and programs to ensure the accuracy of a test. They perform all required Quality Control procedures; document results accurately and follow through appropriately on all outliers. Notifies the supervisor of any unusual or unexpected results and of all existing and/or potential problems of any nature, utilizing the appropriate laboratory and hospital documentation forms. They report all critical values to the appropriate person and complete the required documentation. Tech's follow all organizational, departmental, and section policies such as Universal Precautions, Fire Safety, QA documentation, Hazardous Waste, etc.Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.Qualifications 2-5 years in a hospital laboratoryBaccalaureate Degree or Associate's in a Science requiredMust be CLIA eligible for High Complexity TestingMT(ASCP) or equivalent preferredEEO Statement Brigham and Women's Faulkner Hospitalis an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Medical Lab TechnicianMolecular DiagnosticsEntry Level ASCP RoleWe're offering a generous sign on bonus of $10000 come you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. The Medical Laboratory Technician (MLT I), in their role as Testing Personnel as defined by CLIA, may perform waived and non-waived testing.Each individual performs only those tests that are authorized by the Laboratory Director and require a degree of skill commensurate with the individual's education, training or experience, and technical abilities.Under general supervision, and after successful completion of orientation, training, and competency assessment on all instruments/methods applicable to their role, the Medical Laboratory Technician (MLT I) carries out all policies and performs all tests in accordance with the laboratory's standard operating procedures. Works independently in an efficient and organized manner to assure accurate results and records. The work requires a professional level of knowledge to read and interpret accurately test results used by providers in the diagnosis and treatment of diseases.Reports to: Manager and Clinical Supervisor.Responsibilities: 1. Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results;2. Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens;3. Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed;4. Follow the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance;5. Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the general supervisor, technical supervisor, clinical consultant, or director;6. Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications; and7. If qualified under §493.1489(b)(5), perform high complexity testing only under the onsite, direct supervision of a general supervisor qualified under §493.1461. Additional responsibilities may include the following under the direction of the Manager and Clinical Supervisor:1. Performs qualitative and quantitative tests and procedures using instruments and/or manual methods on blood, plasma, and other body fluids, according to laboratory policies. Demonstrates the use of two patient identifiers.2. Prepares samples and reagents for testing according to laboratory policies.3. Operates all instruments/analyzers per established procedures or instructions in applicable operator's manual.4. Performs routine maintenance, function checks or calibrations on equipment according to policies and documents.5. Recognizes instrument malfunctions, documents problems as may be required, performs troubleshooting and repair according to established guidelines. Alerts supervisor or designee as needed.6. Performs quality control for all reagents and instruments according to policies. Documents quality control results according to laboratory policies. Responsible to document all out of range QC results and corresponding corrective action steps if applicable.7. Responsible for the accuracy, interpretation, and reporting of test results according to laboratory policies.8. Identifies aberrant patient test results, recognizes factors that affect results, and takes appropriate action; seeks assistance in resolution as needed. Documents all corrective action procedures undertaken in the clinical laboratory.9. Participates in QA/QI activities as required.10. Participates in Proficiency Testing program including the handling and analysis of Proficiency Testing samples.11. Successfully completes orientation, training, and competency for all applicable instruments/methods. Maintains competency.12. Keeps current in developments in technical instrumentation and analytical techniques in clinical laboratory. Participates in internal and external continuing education. Completes mandatory annual training modules.13. Plans, organizes, and prioritizes work duties to accomplish daily tasks and objectives. Supports and assists coworkers as needed to ensure the best possible patient care; able to work independently while functioning as a team member.14. Documents errors using hospital Safety Reporting System; informs supervisor/manager when safety reports are entered.15. Adheres to hospital and laboratory policies and procedures including but not limited to laboratory procedures, hospital procedures, accrediting agencies' guidelines, infection control and safety plans.16. Performs clerical and support services as needed, such as answering the telephone, calling Critical, Stat or Code results to the appropriate department or Licensed Care Provider, monitoring pending logs, and other assigned duties. Ensures that there is proper documentation of calls.17. Monitors reagent and supplies, orders as needed, or communicates need to the appropriate person to maintain adequate inventory of necessary supplies.18. Performs any other duties as required, which may include but not limited to general laboratory duties such as processing specimens, logging in specimens, putting supplies away, washing pipettes, etc. Stores, discards, and retrieves samples as required.Qualifications Requirements:Associate's Degree in Medical Laboratory Science or a related scienceMLT(ASCP) eligibility required.Prefer some laboratory experience, but will train.EEO Statement Brigham and Women's Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

GENERAL SUMMARY/ OVERVIEW STATEMENT:As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff. This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. As outlined in the Food Service Department's HAACP program. PRINCIPAL DUTIES AND RESPONSIBILITIES:1. Act as a liaison to food service for the patient, family and staff. Tasks as liaison: explaining the meal selection process; assist menu selection of patients according to prescribed diet order. To assure patients fed within 45 minutes of ordering the meal.2. To communicate on the telephone in an efficient, pleasant and respectful manner, even during periods of high call volume, in order to assist patients and guests with their meal service selections. At peak time, a call center operator answers the phone and immediately enters a complete order into the Computrition system. A call center operator's average call time will range between 1 1/2 - 2 minutes.3. To review therapeutic diet orders and modify the patient's order to meet the diet order parameters while attempting to honor the patient's request and be aesthetically pleasing.4. To speak with the patient, family member(s) or nurse to explain needed modifications regarding meal orders. To communicate changes and if possible find a satisfactory substitution. To assure a nutritionally balanced meal that meets the dietary restrictions of the patient's diet order.5. Communicate on the phone or in person to patients, staff, and guests according to department scripting policy and procedures. 6. To communicate patient diet order issues to the Call Center Operator Lead, Diet Tech or clinical dietitian when policy mandates.7. Identify patients who are not able to place an order via telephone or who have not ordered their meal. Interact with patient family and nursing to enter a complete order in Computrition. Facilitates the meal service or communicate via Computrition the reason for refusal. 8. Acts upon patient, family, or staff meal service requests. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests. When necessary escalating requests to management9. Manage patient nourishment, supplement and tube-feeding delivery.10. Proficient using the Computrition according department policy and procedures and maintains accurate and updated patient information via the electronic diet office system. 11. Manages difficult or emotional situations and responds promptly to patient needs.12. Pickup diet order sheets from nursing stations and receive verbal diet order changes. Adhere to department policy and procedures when receiving a verbal diet order.13. For administrative and tracking purposes, monitor, collect and/or record operation specific data.14. Assist in orientation and on-the-job training of new Call Center Operators and Dietetic Interns.15.Read hospital email periodically throughout the day to remain up to date on patient and policy and procedures information. Use hospital work stations and email according to hospital policies and procedures.16. Perform duties of the Call Center Operator I when necessary.17. May participate in tray delivery and pickup. 18. Adhere to departmental and hospital policies and procedures and other foodservice regulations at all time.19. Participate in and monitor, according to preset criteria, sanitation and safety procedures - including HACCP program.20. Perform all other duties as assignedQualifications 1. Knowledge of specialized diets and menus2. The position requires the ability to read, write, speak and communicate in English, to follow and give oral and written instructions, to be able to communicate with patients, hospital personnel, and co-workers. This level is normally acquired through completion of a high school education.3. Bilingual preferred.4. Associate degree as a diet technician (or 3+ years experience working in a diet office setting) A basic supervisory course is strongly recommended.5. Customer service and/or call center experience required6. Healthcare setting experience strongly preferred7. Knowledge of the food and restaurant regulations set by the federal, Massachusetts and Boston City Health Codes and Joint Commission on the ccreditation of Hospitals.8. Must have computer skills and basic mathematics knowledgeSKILLS/ ABILITIES/ COMPETENCIES REQUIRED: 1. Must be pleasant and friendly, flexible, hard-worker, and work well with others.2. Must have good hand-eye coordination, good manual dexterity and a good attention span.3. Must have good attention to detail and problem-solving skills4. Must have the ability to communicate well in order to discuss semi-complex and involved information with other employees, staff members, patients or general public in a sensitive manner.5. Must be able to maintain confidentiality of patient information obtained through the hospital computer system and employee information obtained from employee files.6. Must be able to adhere and enforce new or updated policies and procedures.7. Registered Diet Technician credentials a plus.9. Ability to read, write, and speak another language is a plus.8. Must be able to talk on the telephone to patients, guests, and staff in a pleasant, respectful manner.9. Must be able to multi-task and handle pressure particularly associated with time constraints due to delivery requirements.10. Knowledge of computerized diet order systems, Windows, Outlook, Word and Excel spreadsheet.WORKING CONDITIONS:1. Fast paced busy call center environment with close-set cubicles. 2. Possible on feet for part of the day (50%) and long periods of time sitting.3. Involves occasional lifting of items up to 25 lbs., pushing and pulling food carts.4. Works in heated and air-conditioned office, patient floors and kitchen.5. Work involves occupational risks commensurate with work hazards and physical requirements, i.e., wet slippery floors, chemical solutions, handling hot water and soup (180-190 degrees), frequent bending and tray handling.6. Consequence of errors ranges from no harm to serious harm such as incorrect trays to patients, injured employees and broken equipment.7. Work involves rotating shifts as early as 6:00 AM to as late as 9:30 PM, required to work weekends and holidays.HOSPITAL WIDE RESPONSIBILITIES:Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.EEO Statement Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.