Operator Assistant Salary in Tulsa, OK

Location: Tulsa, OKDescription: Our client is currently seeking a Call Center Customer Service Professional - II The individual will be accountable and responsible for the successful fulfillment of all VPS Wholesale SIP orders that are placed by customers in Portfolio and delivered VOIP services in the US. Daily responsibilities will include: Process Local Native Port & MACD Orders submitted by customers in Client Portfolio for Wholesale SIP Product Manage customer activity through all owned milestones: Order Received, Order Validated, Order Rejected, LSR Submitted, FOC Received &Order Activated. Handle and manage customer escalations on Order Issues and Out of Service Scenarios ? Contact customer to verify critical order information. e.g. provide regular implementation reports on all orders in progress. Ensure customers are provided with confirmation of critical service installation dates. Monitor order progress and escalate as appropriate with internal and external suppliers Provide the customer and account teams with frequent updates and status reports (both written and verbal as required). Escalate as required to ensure customer requirements and due dates are met This role will require the ability to provide leadership details for project management for large, complex projects and provide customer communication /coordination as required e.g. weekly calls, written communication, project timelines. This role will require effectively working with supplier teams (ILEC & CLEC) to build strong relationships and manage the success of key performance metrics. This role will be required to work toward improving the overall customer experience by driving change to improve delivery cycle time. What we?re looking for... ? Role will require direct interfacing and daily communication with Wholesale Customers. ? Candidate should have excellent verbal skills and need to harbor an ability to work well in an ambiguous and complex environment. ? Oversee multiple orders, concurrently, for large projects thus should have critical thinking in the decision making process. ? A thorough understanding of voice and data networks; understand how VOIP solutions are technically and systematically delivered. ? Action Oriented, proactive, well organized and a thinker out-of-the-box. ? An autonomous independent thinker who can convert strategic objectives into superior tactical execution within Service Delivery ? Ability to prioritize work independently based on the needs of the business and our customers ? Clear communicator both verbally and in writing..Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Location: Tulsa, OKDescription: Our client is currently seeking a Call Center Customer Service Professional - II The individual will be accountable and responsible for the successful fulfillment of all VPS Wholesale SIP orders that are placed by customers in Portfolio and delivered VOIP services in the US. Daily responsibilities will include: ? This job will have the following responsibilities: Process Local Native Port & MACD Orders submitted by customers in Portfolio for Wholesale SIP Product ? Manage customer activity through all owned milestones: Order Received, Order Validated, Order Rejected, LSR Submitted, FOC Received &Order Activated ? Handle and manage customer escalations on Order Issues and Out of Service Scenarios ? Contact customer to verify critical order information. e.g. provide regular implementation reports on all orders in progress. ? Ensure customers are provided with confirmation of critical service installation dates. ? Monitor order progress and escalate as appropriate with internal and external suppliers ? Provide the customer and account teams with frequent updates and status reports (both written and verbal as required). ? Escalate as required to ensure customer requirements and due dates are met This role will require the ability to provide leadership details for project management for large, complex projects and provide customer communication /coordination as required e.g. weekly calls, written communicationThis role will require effectively working with supplier teams (ILEC & CLEC) to build strong relationships and manage the success of key performance metrics. This role will be required to work toward improving the overall customer experience by driving change to improve delivery cycle time. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Compensation: $15-16/hourLocation: Tulsa, OKSales CSR:Inceed has partnered with a great company to help find a skilled Sales CSR to join their team!The Sales CSR will be working part-time for our client while sitting out of a Tulsa Home Depot, Lowes, or Costco location. They will be responsible for offering customer service, knowledge and generating leads for the client's products within the store.Responsibilities:Talk to customers about specific HVAC systems, tuneups, etc.Generate interest (leads) in customersPass leads along to sales team and they will take overRequired Qualifications & Experience:Customer service/sales oriented personalityCustomer service experienceLead generation experienceNice to Have Skills & Experience:Experience answering questions about products/servicesPerks & Benefits:3 different medical health insurance plans, dental, and vision insuranceVoluntary and Long-term disability insurancePaid Time Off, 401k, and Holiday Pay*Weekly direct deposit or pay card depositOther Information: Hours:Thursday & Friday - 4pm to 8pmSaturday & Sunday - 10am to 3pmBONUS opportunity - this person will receive a bonus for every lead that turns into a sales appointment as well as every lead that leads to a sale of the client's productMust be able to stand for entire shiftIf you are interested in learning more about the Lead Setter opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.