Instrument Engineer Salary in St. Louis, MO

Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting edge technology and reliability. DSI is dedicated to continually developing and providing the very best hemostasis products, technical support, and services. Ideal candidates for this position will be located in the Greater St. Louis area. Essential Duties & Responsibilities: Provides Curative/Emergency Service, Preventive Maintenance, Updates (TBs), at customer's facility For all primary assigned analyzers FSE is responsible for tracking, scheduling and completion of all preventative maintenance and updates (TBs) due. Installs instruments at customer's facility, sales demos, product shows, etc, to ensure full functionality according to Diagnostica Stago specifications. Provides onsite and remote support to all Stago Digital Products. Includes installation and initial configuration of Coag.One, and various Middleware/Instrumentation configurations. Develop Stago Digital Product knowledge and understanding in order to aid/support Stago’s Digital Product Sales and Marketing initiatives and strategies Documents and records information considered a part of the repair record, to include work orders, analyzer information, update information, etc. which must be completed in accordance with SOP timelines and regulatory agencies Analyzes, reviews and inspects findings to determine source of problem via telephone and/or on-site. Performs troubleshooting to repair, replace necessary parts, or other corrective action to ensure optimal operation on analyzers per SOP. Coordinates problem resolution within Field Support Group and other personnel to expedite repairs. Minimize down time and drive Customer Satisfaction. Adheres to all company policies and procedures. Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. Demonstrate proper operations to end users. Responsible for effective management of company resources and equipment such as parts, tools, trunk stock, etc. Escalate all open or reoccurring issues in a timely manner for prompt resolution per SOP. Review regional service contract metrics in order to drive customer contract renewal growth among primary accounts. Special projects as assigned by RFSM. Drive high level customer satisfaction through the successful completion of field service related duties and responsibilities. Provides technical assistance/ troubleshooting as required. Fosters teamwork by supporting all necessary Stago departments in the goal of improving internal cooperation and customer satisfaction. Education & Requirements: High School or (GED) required.  Associates Degree or Certificate from Technical School a plus.  Bachelor’s from 4 year college or university preferred.  3 years related experience troubleshooting and repairing diagnostic equipment or operating related equipment required. Valid Driver's License. Ability to travel outside of designated territory, if needed. Up to 75% overnight travel may be required depending on territory. Occasional weekend/holiday on-call coverage for the region. Ability to travel by common air carrier, or rental car as needed. Skills: To perform this job successfully, an individual should have knowledge of Database and Internet software; Windows 10/7, NT, XP and DOS. This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.Primary Role Responsible for implementing, maintaining and supporting the automation & process control infrastructure. Provide expert assistance and collaborate in creating engineering plans, designs, monitoring, build and commissioning of automation & process control systems. Understand and apply new technological systems and multiple vendor products to develop and support innovative system solutions that match operational and business requirements. Assist in the development of standards, practices and policies related to the installation, maintenance and operations of automation & process control systems. Develop, deploy and maintain standard and custom programming and configuration code for the automation & process control systems. Provide second level support for maintaining the automation & process control infrastructure, which includes on call as well as on site when required. Manage automation & process control system projects as required. Perform quality assurance checks of automation & process control systems as required. Manage direct reports as required. #LI-JS1Key Accountabilities Project Responsibilities: Work collaboratively with design engineers, operations personnel, and other internal staff on the design, review, information gathering, inspection, and commissioning / start-up of projects that include process control equipment or systems. Ability to execute projects from conception to start-up within budget and project schedule. Develop programming and configuration code for process control systems, make changes to existing programs, review work performed by outside contractors, participate in factory witness testing, and coordinate control system issues between project engineering, the instrumentation contractor, and American Water management. Review control logic strategies and implement programming changes to optimize control strategies for treatment and pumping processes and automate where appropriate. Support and Administration: Perform or coordinate maintenance activities on process control equipment or systems. Perform upgrades, add new facilities, and provide replacement of hardware and software. Troubleshoot and resolve control system issues. Investigate new technological developments and processes. Research, recommend, and implement systems to enhance Systems functionality and reliability. Advise, instruct, and/or assist operating company personnel on proper operation and maintenance of Process Control equipment or Systems. Provide Technical instruction as required. Work with operations personnel to implement appropriate policies, standards, practices, and guidelines for all phases of Process Control implementation and maintenance. Work with members of operating company to enforce compliance with mandatory Process Control policies and procedures. Make recommendations to change standards and methods to improve processes and results. Provide supervision and/or support for Controls Engineer or Controls Specialist staff members as required. Change Management: Ensure compliance with the Change Management process. Enforce process control system life cycle practices. Vendor Relationships: Develop and maintain relationship with Process Control vendors to keep current with changes in operational control systems. Review vendor specifications, report findings and make recommendations. Knowledge/Skills Strong knowledge of P&IDs, control elementary drawings, ISA instrument specifications, and loop diagrams. Working knowledge of industrial control system platforms including PLC / DCS / HMI programming / design / configuration. Knowledge of process computers and data collection methods. Understanding of PC Networking technology, telemetry methods and historical archiving databases. Strong knowledge of project management and application development methodologies and tools. Knowledge of business applications, Microsoft Office products and productivity tools (e.g. MS Word, MS Project, Excel, PowerPoint, Lotus Notes). Demonstrative knowledge of engineering concepts and their application; water/wastewater equipment and systems operations preferred. Working knowledge of electrical, mechanical, and instrumentation process control equipment and systems. Demonstrated ability to configure programmable process controllers PLCs / RTUs (Allen - Bradley, Modicon, Rockwell Automation, Siemens, Emerson). Demonstrated ability to configure HMI with Iconics, Intellution, or Wonderware. Ability to develop Process Control Functional descriptions. Demonstrated ability to solve complex process control problems related to water / wastewater systems. Proficient with identifying, planning, scheduling, conducting, and coordinating detailed phases of Capital Projects Proficient with data communications systems, protocols, wired and wireless network systems, and radio telemetry. Strong organizational and time management skills with attention to detail. Excellent interpersonal, people and people management skills (e.g. listening, coaching, facilitating, tact/diplomacy, employee relations, development, motivation, team building). Ability to prioritize and manage multiple projects simultaneously and adapt to changes in priority efficiently. Excellent client relations skills and customer service orientation. Excellent planning, time management and organization skills. Good verbal and written communications skills, including presentation expertise and the ability to communicate complex issues clearly. Rapidly assesses options and likely consequences when under time pressure to make decisions or solve problems. Experience/Education Minimum two (2) years of experience in the maintenance, troubleshooting, calibration, repair and installation of Process Control Systems (SCADA and DCS), configuration and programming of PLCs / RTUs (Allen - Bradley, Modicon, Rockwell Automation, Siemens, Emerson) and HMIs (Iconics, Intellution, Wonderware), control and instrument loops. Experience with data communications systems, protocols, wired and wireless network systems, and radio telemetry. Experience with OPC, Visual Basic, and SQL applications. Four year (4) degree or equivalent. Significant additional experience and/or certifications or other education and training may be substituted for formal education. Work Environment Operating Facilities - Multi District/State Coverage Area. Requires "on-call" out of hours support during evenings, nights, holidays and weekends. Travel Requirements Travel, including overnight, as required. Competencies Champions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaboratesJoin American Water...We Keep Life Flowing™American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.Nearest Major Market: St Louis