Business Office Manager Salary in Phoenix, AZ

This position is responsible for developing the business and selling products for Shamrock Foods to hotels, restaurants, resorts and institutional establishments or individuals at sales office or customer's place of business. Essential Duties: • Working with Sales team and proactively identify, qualify, and acquire new & lost business opportunities • Prospecting and developing profitable new & lost customers using a systematic approach which includes customer potential/stratification • Developing and maintaining ongoing working relationships with DSR, DSM, RSM & Customer • Developing and implementing strategic Business Development sales plan to achieve company goals • Consulting with the customer to identify and define customers' business needs, determine a solution, develop ROI proposal presentation for customer review and acceptance and identify a DSR to eventually service the customer • Performing other duties as assigned to meet business needs Qualifications: • Bachelor's Degree from a four-year university preferred • Five or more years of foodservice distribution/sales or related field • Five or more years of management experience of people and processes • Current driver's license and auto insurance required; expectation of 75% field and 25% office • Must be able to use a laptop • Must be able to calculate amounts such as discounts, commissions, proportions, percentages, area, circumference, and volume. • Understanding of economic drivers and how to apply these to a customer's situation • Must be flexible and willing to work the demands of the department which are subject to evenings, weekends, and holidays Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends." Why work for us? Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs. Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Responsibilities 1. Operations Management: Overee school calendar, events, communication to staff and parents, scheduling tours, support master schedule, coordinate with the HUB for social services, resources, scheduling substitute teachers, transportation 2. Attendance Tracking: Monitor student attendance, record absences, and communicate with parents regarding attendance matters. Collaborate with teachers to ensure accurate attendance records. 3. Budget Management: Order, organize, and manage office supplies. Coordinate with vendors and ensure timely delivery of materials necessary for daily school operations, M&O items, food, field trips, etc. 4. Emergency Management: Have a good understanding of the safety management and use the plan in case of an emergency. Mitigate parent communication in crisis situations. Assist with emergency evacuation and communicate with first responders. 5. Administrative Support: Provide general administrative support for the school as needed. Assist with special projects and initiatives. 6. Perform other related duties as assigned. Skills

Silverwood Post Acute looking for Business Office Manager. Looking for someone to support facility operations by maintaining business office systems and supervision staff. Assist with the overall supervision and management of the business office staff.Responsibilities:Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.Assist with managing resident trust fund, including printing and distributing monthly statements.Supervise business office staff, including taking appropriate disciplinary measures.Maintain census and report status changes.May attend stand-up meetings at the request of the Administrator.Assist with Medi-Cal or Medicaid applications.Prepare TARS as needed.Track Medi-Cal and Medicaid redeterminations.Participate in billing and payment processes including preparing bank deposits.Undertake collection activity for bad debts.Completes operational requirements by scheduling and assigning employees; following up on work resultsRequired:Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft products computer skills.MUST have one-year experience in a long-term care facility.Medicaid-Medi-cal-Medicare experienceBenefitsCompetitive payHealthcare Benefits including Vision & Dental401kPaid Time OffRewards and Bonus OpportunitiesContinuous Training and Growth OpportunitiesFun environment and a great staff to work with!To learn more please APPLY

Why USAA?Let's do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityWe are seeking a dedicated Manager, Claims Operations, to lead a team of entry level Auto Adjusters. This team will handle express level Auto Non-Injury Claims.In this role you will lead auto claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Implement process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and procedures.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in: Phoenix, AZ. Relocation assistance is not available for this position.What you'll do:Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.Inspect and review quality of claim files and provide feedback to employees as appropriate.Be responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.Proactively find opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partnersCreate conditions for success, remove obstacles, lead and champion change.Achieve optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.Monitor work to ensure consistent execution of processes and adherence to guidelines and frameworks.Handle escalations and makes appropriate decisions based on the policy.Facilitate and guide employees through skill identification and developing for career progression.Support projects by serving as a subject matter expert.Hire, develop, and coach claims employees for results delivery.Consistently coach employees on claims handling and find opportunities to improve overall process and engagement.What you have:Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.2 years of direct team lead, supervisory or management experience.Experience using and interpreting data to make decisions.Demonstrated leadership, initiative, customer service and/or claims handling skills.Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.What sets you apart:Current experience as a Claims Manager/SupervisorRecent Claims Leadership experienceExperience with Auto Non-Injury claimsExperience coaching and mentoring newer Claims employeesMaster's Degree and/or CPCU or similar Claims designationExperience leading large-scale projects or initiativesContact center management experienceUS military experience through military service or a military spouse/domestic partnerThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $178,480.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Full-time Remote Employee (Temp, potential to turn to Perm)Integrity Management Services, Inc.http://www.integritym.comAbout UsIntegrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees' professional development. Large company perks...Small company feel!Position DescriptionIn this role, the Data Coach will provide subject matter support to the client services team to meet established goals and objectives. The Data Coach will make sure that tasks and milestones are achieved on time and that deliverables meet or exceed quality standards, requirements and needs. The ideal candidate is an accomplished subject matter expert who is passionate in making a real impact on preserving the Medicare Trust Fund. He/she should be a confident public speaker with excellent written and oral presentation skills. The Data Coach should be able to explain, simplify and present complex and sometimes technical functions to staff, users, management, and customer.Job Responsibilities:Provides on-going healthcare fraud, waste and abuse data, tool and analytics support for users when directed by the team and customerSupports the help desk in responding to technical and data questions that are received from end usersBuilds and maintains positive, productive relationships with colleagues, managers, partners, customer, and users to foster collaboration and consensusChampions the needs of the users and provides recommendations for improving the system capabilities and performance to enhance the value for end usersIdentifies and recommends policy, procedure, and system changes to enhance project outcomes and performanceConducts data mining, analysis, and reporting using available tools and data sourcesPrepares and presents live and online subject matter topics to team, customer and end users, and possibly at conferences and tradeshowsWorks closely with the team to draft and execute an effective end user support and training strategyAssists in the creation and development of various training materials, including trainer guides, training, video or audio, instructor/participant materials, interactive online courseware, and evaluation systemsSupports local, offsite and online train-the trainer and end-user training classes with subject matter expertiseInteracts frequently and professionally with the customer and stakeholders in a variety of settings including meetings, teleconferences, and written communicationsIdentifies areas for improvement and makes recommendations to increase the quality and effectiveness of support and training processes and materials based on user feedback and industry best practicesStays abreast of industry trends to proactively identify opportunities for fraud or emergent schemesMaintains and reports on various project metrics as requiredExercises appropriate discretion and independent judgment relating to company policies and practices in an effective, consistent and professional mannerAdheres to applicable policies and procedures ensuring commitment to quality, compliance and security to protect the confidentiality, integrity, and availability of sensitive data and information.RequirementsMinimum of a Bachelor's Degree in healthcare or business administration, information technology, public health, or a related discipline, or in another relevant fieldPossesses at least 6+ years recent experience with Medicare and/or Medicaid Part A, B, & DME claims, coding, and reimbursement procedures, service and coverage policies, coordination of benefits, as well as provider and beneficiary eligibilityExperience with Business Objects for data miningSkilled in MS Office 2007 software or higher version: Word, Excel, PowerPoint and OutlookMust be a team playerUnderstanding of the Centers of Medicare and Medicaid Services (CMS) Integrated Data Repository (IDR)Experience with statistical data analysis techniques such as modeling, aggregation, trending, patterns, random sampling, and ratios to identify outliersAbility to review claims for medical necessity, utilization, and level of care to identify aberrant billing practicesThorough understanding of claims and healthcare terminology and codes as published by CPT, ICD, HCPCS, and DRG manualsExcellent analytical and problem-solving skills, with the ability to integrate information from multiple sources to execute effectively and efficiently in a dynamic environmentAbility to meet time-sensitive and mission-critical deadlines with minimal supervisionDemonstrated performance with high volume data analysis and business intelligence tools such as BusinessObjects, SAS, MicroStrategy, Cognos, etcAble to translate, articulate, simplify and communicate complex business and technical functions to audiences with different level of expertiseSuperior communication and organization skills are a must with ability to handle multiple tasks in a fast paced work environment and thrive in an environment with regularly changing prioritiesConfident and results-driven self-starter skilled in taking initiative, assessing requirements, coming up with plans, and taking the lead in making plans realityExperience as a trainer in a classroom setting is desiredIntegrityM is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job Summary Responsible for implementing comprehensive business continuity and disaster recovery plans across all lines of business to ensure the resilience and sustainability of our operations in the face of adverse events. They will manage vital aspects of the program, including Risk Assessment, Business Process Change Identification, RTO/RPO Facilitation, Gap Identification, Business Impact Analysis, System Service Level Management, and Technology Change Management. The BCDR Manager is responsible for designing, developing and implementing the change management discipline within enterprise technology.Education & ExperienceRequired: • Bachelor's degree in Business Administration, Information Technology or related field or equivalent work experience • U.S. Citizenship • Must be able to receive a favorable Interim and adjudicated final Department of Defense background investigation • 7+ years of progressively responsible management experience in the business continuity disaster recovery field • Certified Business Continuity Professional (CBCP) accreditation; or equivalent in education and work experience • In-depth knowledge of business continuity and disaster recovery best practices, standards, and methodologies, such as ISO 22301, NIST SP 800-34, and ITIL • Demonstrated experience in developing and implementing business continuity and disaster recovery plans in response to real-world incidents or disasters • Leadership experience in technology change management, governance, or related roles • Working knowledge of change management principles and best practices such as ITIL, COBIT, or other relevant frameworks • Proficient with MS Office Suite and collaboration toolsKey Responsibilities• Facilitate the implementation of business continuity and disaster recovery strategies to minimize the impact of potential disruptions to our business operations. • Collaborate with key stakeholders across the organization to identify critical business functions, processes, and systems, and develop plans to ensure their continued operation in the event of a disaster. • Conduct risk assessments and business impact analyses to identify vulnerabilities and prioritize areas for improvement. • Lead the development and maintenance of business continuity and disaster recovery plans, including documentation, testing, and training for relevant personnel. • Coordinate with external partners, vendors, and government agencies to enhance the organization's disaster preparedness and response capabilities. • Provide regular reporting to senior management and other stakeholders on the status of business continuity and disaster recovery initiatives, including key metrics and performance indicators. • Maintain Continuity of Operations Plan (COOP). • Work with IT representatives to document and maintain DR Plans. • Conduct RTO and RPO recalibration exercises and assesses RTOs and RPOs vs current recovery time and recovery point capabilities.• Develop, maintain, and enforce technology change management policies, procedures, and standards in alignment with industry best practices and regulatory requirements. • Serve as the primary point of contact for technology change management governance, providing guidance and support to project teams and stakeholders on governance-related matters. • Establish and maintain a change control board or committee to review, assess, and approve technology change requests based on predefined criteria and risk assessments. • Monitor and track technology change requests, ensuring that they are properly documented, assessed, and approved in accordance with governance protocols. • Conduct regular audits and reviews of technology change management processes to identify areas for improvement and ensure ongoing compliance with governance standards. • Develop and deliver training programs and materials to educate project teams and stakeholders on technology change management governance requirements and best practices.CompetenciesCoaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Computer Literacy: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.Working ConditionsWorking Conditions: • Availability to work before and after normal business hours and weekends as necessary • Works within a standard office environment and at home when appropriate, with limited travel • Extensive computer work with prolonged sittingCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.DoD StatementOur Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time *Annual base salary for Colorado, Hawaii and Washington State residents: Approx. $150,000 depending on experience*Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

Business Program Manager (SAAS Solutions) ....Remote PositionMust have:SAAS, B2B Customer CommunicationsWe are seeking an experienced Strategic Program Manager to join the Enterprise Program Management Office (PMO), reporting to the Director of Enterprise Program Management. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level strategic programs from ideation to launch. With a data-driven mindset, this person should excel at connecting the dots and solving complex problems.Responsibilities:Drive execution at scale, leveraging industry best practices to deliver programs predictably and consistentlyBuild a high-performing program team aligned to a common purposeCollaborate with the program sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, and work planRun program operating mechanisms to ensure timely and consistent communication of project status, milestones, timelines, and deliverablesManage change and implement interventions to deliver successful outcomesWorks across the team to identify risks and issues and presents recommended response plans to stakeholdersQualifications:Five or more years of program and project management expertise delivering on large-scale and cross-functional programs5-7 years experience in product management, engineering capacity running and managing eCommerce Platform or eCommerce Services4-5 years experience in B2B, SAAS, eCommerce Companies Project/ Management certification (PMP or PgMP)Deep knowledge and related work experience of the project management process, theory, and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework and SDLCIntermediate experience in standard project management and collaboration tools (for example,ClickUp, Smartsheet, Asana, JIRA, Monday)Responsible, detail-oriented, well organized, independent, ability to learn quickly, multi-tasking, excellent interpersonal skills, team playerExcellent communication skills (written and verbal) and the ability to disseminate information to all altitudes of the organizationExceptional skills in leadership, time management, facilitation, and organizationSelf-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the team's missionImportant Areas:High integrity, excellent judgment - you'll have access to sensitive information and must treat it appropriatelyAccountability - you operate with excellence, do what you say, and expect and hold others to the sameHighly collaborative - you recognize the value of bringing people alongIntellectual curiosity - you're eager to learn new concepts; you're willing to admit you don't know certain things, will ask for help, roll up your sleeves, and learnSelf-aware - you aren't complacent when it comes to personal growth; you're receptive to feedback and eager to grow despite your seniorityKeywords: "program manager" AND "product management" AND "ecommerce" AND "strategic" AND "marketing" AND ("SAAS" OR "subscription renewals" OR "B2B") AND ("Smartsheet" OR "Clickup" OR "Asana" OR "Monday") AND "PMO"Please email your resume to [email protected]

Position: Manager, Global Business Continuity PlanningLocation: Phoenix, AZPosition Type: Permanent - Direct Hire (Hybrid 2 days onsite/3 days remote)Hours: 8-5 pmSalary: $118k - $165k with Bonus Structure - 15% - 30% of base salaryWork Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.Description: As a Business Continuity Management Coordinator reporting to the Senior Director of Shared Services, you will play a crucial role in ensuring the resilience of our corporate functions. Working closely with departments such as Health & Safety and Communications, you will oversee the development and implementation of Business Continuity Management (BCM) plans. Key responsibilities include:Collaborating with department heads to prioritize critical business processes and design continuity plans.Conducting continuous risk assessments to develop and maintain recovery strategies.Coordinating global BCM plans while directly managing corporate office continuity plans.Facilitating exercise and testing processes to validate plan effectiveness.Engaging with business units to streamline continuity requirements.Managing contingency seat allocation and configuration demands.Qualifications: Minimum Qualifications:Bachelor's degree in Business, Information Technology, or a related field, coupled with seven (7) years of experience in business transaction processing, project management, or a relevant area, including managerial experience.Criteria/Conditions:Proficiency in English, both verbal and written, to understand and apply job instructions and safety procedures.Ability to work in a potentially demanding environment.Work primarily conducted in an office setting, with occasional outdoor or plant environment involvement requiring appropriate protective equipment.What our client offers you:Competitive annual salary range of $118,000 - $165,000, with potential for additional incentive compensation based on performance.Comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with retirement contributions and tuition assistance.Paid time off, parental leave, and employee assistance programs.Internal career progression opportunities.Supportive work culture promoting diversity and equal opportunity.Whats Required:Successful completion of required medical exams and training/testing.Willingness to work non-standard schedules, potentially involving shift work in a 24/7, 365-day operation.Adherence to our drug/alcohol-free work environment policy, including pre-employment and ongoing testing as per applicable laws.About INSPYR Solutions:As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.#LI-CG3

JOB DESCRIPTION Combined Insurance, a Chubb Company, is seeking a Contact Center Manager to join our fast-paced, high energy, and growing company. For nearly 100 years in the insurance industry, our company has been passionate about serving our customers and providing them peace of mind and protection when they need it the most. Come build your career here, along with other positive, hard-working, talented professionals-just like you!Job Summary The Contact Center Manager for the Customer Experience Delivery Center (CEDC) leads a team of contact center representatives responsible for service delivery through targeted inbound and outbound call retention efforts. The manager is responsible for the performance and effectiveness of the team, processes, and service outcomes. Equally important the manager executes on best practices that drive operational efficiency, service quality excellence, and employee engagement while being accountable for the achievement of customer loyalty, engagement, and satisfaction.This role will effectively coach their staff to a high level of performance while maintaining employee engagement and motivation. They will implement retention strategies to achieve retention targets by working closely with internal partners to reduce the cancellation rate and maintain revenue. Additionally, this role will perform analysis to determine root cause of service breakdowns and make recommendations on new processes, develop improvements, and track success.ResponsibilitiesCommunicate with direct reports and peers to ensure goal alignment and connect with other partners to gain supportCreate a great culture and ensure the team is staffed, trained, and developedLead and direct the team to ensure quality service levels and positive customer satisfaction scores for all contactsCoach CSRs to support a high level of performance while maintaining employee engagement and motivationAbility to deliver feedback in a way that drives employee accountability and developmentSupport teammates with individual development in relation to both their current position and future opportunitiesStrong ability to execute vision in a cross-functional and ever-changing environmentParticipating in interviewing and building a high-performing teamCollaborate with management team to design and support events, and contests, and virtual ways to which build engagement and a positive team moraleAssist in planning, assigning, and directing work to balance service levels and workloadsAnalyzes cancellation trends and results at an individual and business segment level.Provides recommendations for improving performance against retention and retained revenue goalsAnalyzes current business processes and provide thoughtful insight to implement improvements to efficiency and effectivenessDemonstrated knowledge of Microsoft Office products with ability to manipulate data in Excel, Word, and PowerPoint quickly and accuratelyExpected to be able work various shifts within 5:30 a.m. - 4:00 p.m. MST timeframe. Monday-Friday. Hybrid Work Schedule, 3 days in office, 2 days remoteRepresents the Combined tenants: Personal Connection, Empathy, Problem-Solving, People Leader and OwnershipOther assignments as requiredCompetenciesProblem Solving:Takes an organized and logical approach to thinking through problems and complex issues.Simplifies complexity by breaking down issues into manageable parts.Looks beyond the obvious to get at root causes.Develops insight into problems, issues and situation. Continuous Learning:Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.Takes advantage of formal and informal developmental opportunities.Takes on challenging work assignments that lead to professional growth Initiative:Willingly does more than is required or expected in the job.Meets objectives on time with minimal supervision.Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability:Ability to re-direct personal efforts in response to changing circumstances.Is receptive to new ideas and new ways of doing things.Effectively prioritizes according to competing demands and shifting objectives.Can navigate through uncertainty and knows when to change course Results Orientation:Effectively executes on plans, drives for results and takes accountability for outcomes.Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities.Takes full accountability for achieving (or failing to achieve) desired results Values Orientation:Upholds and models Chubb values and always does the right thing for the company, colleagues and customers.Is direct truthful and trusted by others.Acts as a team player.Acts ethically and maintains a high level of professional integrity.Fosters high collaboration within own team and across the company; constantly acts and thinks "OneChubb"QUALIFICATIONS SkillsStrongABOUT US OUR BENEFITS As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: Health insurance Dental insurance Tuition reimbursement A company-match 401(k) plan Disability insurance Life insurance Employee referral bonuses ABOUT COMBINED INSURANCE Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.ABOUT CHUBB Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. Connect with us on Twitter, Facebook, LinkedIn, and Instagram #combined

Maryland Gardens Post Acute is a 100-bed, AHCA 2019 Silver Quality Awarded skilled nursing facility (nursing home) and assisted living facility with a behavioral unit. Our specialties are to provide residents who exhibit behaviors in either a dementia or non-dementia setting.We offer these services and others, in a warm, friendly park-like environment with orange groves and large grass areas.Maryland Gardens is conveniently located on the southwest corner of Maryland and Central Avenues, one half mile south of Glendale Road, in prestigious North Central Phoenix.Working in our facility will build your skill set as an awesome nurse!Essential Purpose:Obtain managed care and Medi-Cal or Medicaid authorizations including bed holds.Assist with managing resident trust fund, including printing and distributing monthly statements.Supervise business office staff, including taking appropriate disciplinary measures.Maintain census and report status changes.May attend stand-up meetings at the request of the Administrator.Assist with Medi-Cal or Medicaid applications.Prepare TARS as needed.Track Medi-Cal and Medicaid redeterminations.Participate in billing and payment processes including preparing bank deposits.Undertake collection activity for bad debts.Completes operational requirements by scheduling and assigning employees; following up on work results```Requirements```- Proven experience as an Office Manager or similar role- Excellent organizational and time management skills- Strong communication skills, both written and verbal- Proficient in using office software (e.g., Microsoft Office Suite)- Knowledge of clerical procedures and office management systems- Ability to multitask and prioritize tasks effectively- Attention to detail and problem-solving skills- Ability to work well under pressure in a fast-paced environment- High level of professionalism and integrityIf you are a motivated individual with strong leadership skills and a passion for organization, we would love to hear from you. Join our team as an Office Manager and contribute to the success of our organization.