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Voice Engineer Salary in Philadelphia, PA

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Systems Automation Engineer/ Systems Automation Engineer Senior
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University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleSystems Automation Engineer/ Systems Automation Engineer SeniorJob Profile TitleApplication Developer CJob Description SummaryInformation Systems & Computing (ISC) is the University of Pennsylvania's central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn's numerous Schools and Centers build their unique tools and capabilities.ISC's 270-plus employees work closely with the University's IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn's IT community, faculty, staff and students in support of an environment of discovery and progress.ISC's focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals. Learn more about us by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/. The System Automations Engineer will report to the Sr. IT Manager, collaborations and communications, in the ISC Technology Services group. 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Research Associate
University of Pennsylvania, Philadelphia
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Technical Support Engineer
The Judge Group Inc., Philadelphia
Location: REMOTESalary: $20.00 USD Hourly - $28.00 USD HourlyDescription: Our client is currently seeking a Technical Support Engineer The role is Remote and is 3rd shift (9:30 pm ET to 6:00 pm ET) This job will have the following responsibilities: provide Tier 2 level support, following established processes and procedures, to assist the customer with issue resolution for various network devices which will include opening TAC cases and monitoring their success to resolution for various OEM's including Cisco, Juniper, and Cradlepoint. It is also preferred if you have experience with MACD (Moves, Add, Changes, and Deletes) for the following: Cx and/or UC Voice technology applicable to customer MACDs (Cisco, Genesys, Microsoft, SBC's etc.). Understanding of VoIP and Network components associated with Cx and UC Voice Platforms. Qualifications & Requirements: Corporate Service Desk experience supporting both hardware and software from various Original Equipment Manufacturers (OEM).Must be flexible to take on new work assignments often with varied technical and customer support responsibilities Must be able to work various schedules to support 24x7x365 customer commitments Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Data Engineer (Tableau)
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Dev OpsArchitect
Infosys Limited, Philadelphia
Infosys is seeking an Dev Ops Architect. This position will significantly contribute to identifying best-fit architectural solutions for one or more projects; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:Candidate must be located within commuting distance of Philadelphia, PA or be willing to relocate to the area. This position may require travel in the US.Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 10 years of Information Technology experience.U.S. Citizenship or Permanent Residency required; we are not able to sponsor at this time.Preferred Qualifications:• DevOps Professional with 7 + years of experience in the IT industry as a Linux/Cloud/DevOps Engineer with broad skills in System administration, Code migration, Configuration management, Infrastructure automation, Build/Release management, Voicemail operation support and Cloud management.• Minimum 5 + years of experience with configuration management and automation tools like Ansible and Terraform• Expertise with Ansible automation execution environment such as Ansible Tower and AWX.• Minimum 5 + years of experience with python scripting• Minimum 5 + years of experience with cloud platforms including AWS and Openstack• Minimum 5 + years of experience in using and maintaining CI/CD tools such as Concourse• Minimum 5 + years of experience in container methodologies & orchestration: Docker, Kubernetes• Minimum 5 + years of experience in Monitoring tools such as Nagios, Op5• Minimum 5 + years of experience in Metrics/Logging- Prometheus, Splunk, ELKGood to have• Experience with Voice including SIP protocol• Experience with FreeSWITCH and/or related VoIP open source like Asterisk, OpenSIPs/Kamailio• Support Comcast's customer facing Voicemail infrastcuture in production environment• Resolve break/fix scenarios and engage with broader teams and partner vendors as necessary• Participate in all aspects of troubleshooting of production environment; Contribute in activities focused on restoration of complex outages• Participate on 24/7 on-call rotation as needed• Lead the resolution of issues in a timely and organized manner, effectively communicating necessary information• Lead end-to-end audit of monitors and alarms based on subsystem knowledge• Provide in-depth knowledge of Operating System internals to aid in troubleshooting complex problemsThe job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to faceAbout UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com.Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability
Project Controls Lead
Currie & Brown, Philadelphia
Company overviewCurrie & Brown is looking for world-class talent to join our US Team supporting construction projects in Philadelphia.Currie & Brown is a worldwide leading physical assets management consultancy with over 100 years in business and 60 offices around the globe. Working as a Currie & Brown consultant means an opportunity to work with clients representing some of the world's most recognized brands in major industries such as high-tech, pharmaceuticals, hospitality, government, education, commercial property, oil & gas, and others.Our strength is the world-class talent and expertise of our people. We are searching for top talent that will maintain our standard of delivering exceptional service, while upholding our values of people, clients, sustainability, and excellence.Why Currie & Brown?All Currie & Brown team members are provided with:A collaborative business environment, where every voice is heard and supportedOpportunities for personal and professional advancement. Buddy and mentorship programs supporting your professional growth, in all stages of your careerWorking on the world's largest and most complex projectsSupporting Fortune 100 companies in their build portfoliosOpportunities for relocation, nationally and internationallyHealthy work/life balanceA comprehensive benefits package including medical, dental, vision, life insurance, 401k matching, paid vacation and morePosition overviewCurrie & Brown is looking for a Lead Project Controls Manager for our client location in Philadelphia. The successful candidate will support project leaders by providing construction expertise of our core services, including estimation, procurement, cost planning and more. These functions should be performed while generating a high standard of service, achieving successful outcomes for our clients, capturing, and sharing knowledge across projects, enhancing our culture of innovation, and reinforcing our reputation as a preferred service provider. Qualified candidates should also possess a strong desire to lead, mentor and develop a successful team.Responsibilities:Supporting the development and maintenance of budgets and tracking project costs throughout the life of projectsSupporting change management, estimating impacts of changes and contingency drawdownReviewing monthly cost reporting and budget reconciliationDeveloping risk register and tracking impactsHandling cashflow forecasting and monitoringReviewing contractor/consultant invoicesDeveloping WBS and cost breakdownsSupporting client account managementCommunicating details effectively to internal and external stakeholders including presentationsEstablishing new and maintaining existing project controls toolsRequirements:Bachelor's degree in construction engineering, quantity surveying, or other relevant degreeMinimum of twelve (12) years' experience in a cost engineer or project controls role on large complex construction projectsBackground in pharmaceutical projects or industrial process is required.Extensive knowledge of the Microsoft Office suite (Word, Excel, Project, PowerPoint)Proficient using Primavera P6 softwareGood time management, communication and interpersonal skillsWell-organized, diligent, proactive, assertive, well-disciplined and commercially astuteA team player with a 'can-do' attitude, outgoing, polite, patient, diplomatic, personable, respectful and flexible
Devops Voice Operations engineer
Infosys Limited, Philadelphia
I nfosys is seeking a Devops Voice Operations engineer This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:Candidate must be located within commuting distance of Philadelphia, PA or be willing to relocate to the area. This position may require 20% travel in the US.Bachelor's Degree or foreign equivalent, will consider work experience in lieu of a degree.4+ years of Information Technology experienceU.S. Citizenship or Permanent Residency required; we are not able to sponsor at this time.Preferred Qualifications: At least 4 years of relevant hands-on experience developing CICD automation.Experience in IMS/SIPHands on experience using Ansible, Terraform, Jenkins, Puppet, DockerHands on experience with Shell scripting Python scriptingExperience working in cloud deployment and configuration automation.Experience working in Agile and DevOps environment.Familiarity with Linux, Unix and Networking conceptsExperience working with ELKElasti Search preferred.Experience on Backend development using Java, SpringCandidate is willing to do the operations support is needed. About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com.Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Technical Delivery Manager
Poz, Philadelphia, PA, US
The primary purpose of the job is to:Under the general supervision of the Associate Vice President of Infrastructure Delivery, responsible for the operational and strategic management of an assigned new or revised enterprise technologies(s) or a functional area of Infrastructure Delivery. Directly manages the associates who support this enterprise application or functional area.• Manages multiple Project and work streams using industry standard project practices.• Provides regular status, communication, management follow up to ensure project success.• Performs Risk management through proactive steps to help mitigate common risks.Manages PeopleManages technical leads, various levels of integrators, system analysts, network administrators, database administrators,consultants and vendors who support their assigned enterprise technologies(s) or functional area. Directs, motivates, delegates, and empowers Associates in the successful performance of their tasks and responsibilities. Responsible for identifying appropriate associate candidates and consultants to augment team. Develops and mentors the team in support of multiple customers or business areas. This includes the necessary technical disciplines and skill-sets, career development plans and team player morale.Point of contactPrimary point of contact for all issues related to assigned area supported. Serves as primary contact and consultant to senior management other IS Teams and vendors for projects and production issues to ensure management that business objectives are achieved. Acts as key representative of technology or functional area team, internally and externally, to ensure all objectives are achieved. Manages client expectations and communications flow as it relates to development and the production support efforts. Production SupportResponsible for the operational production support of assigned technology or functional area. Manages all tasks necessary to insure the stability, reliability and integrity of technology or functional area. Responsible for interfacing directly with business units and IS Teams to analyze and resolve technical issues.ProjectsMaintain awareness of existing systems and all current efforts. Works closely with the project team and with other IS Support groups to develop and architecture design strategies to satisfy the customer information requirements. Directs the implementation of the components of assigned technology or functional area, while providing functional guidance and direction to customer/client base. Provides forecasts of project personnel utilization, capital and recurring costs. Participates in the preparation of schedules, cost benefit analysis and work plans.Technical DirectionProvides leadership to IS and the business, including being conversant with the future direction of enterprise technology systems, how that direction will impact the enterprise, and how future and current systems can be exploited for the benefit of the enterprise. Encourages full utilization of existing systems. Actively recommends changes to increase efficiency, minimize operating expense or improve accuracy and timeliness of application systems.Strategic Planning for ProductContributes to the Keystone First/Amerihealth Caritas Health Plan Technology Strategy and Plan. Participates with vendors in the assessment of advanced technology systems, infrastructure, performance monitoring tools, operating systems and database systems including beta and field test participation. Conducts evaluations and selections of new products and technologies for the application related systemsStandards/QAInsures adherence to formal processes, standards and total quality practices in all activities including development, departmental and corporate policies. Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed. Empowered to establish and implement standards and best practices to ensure the highest degree of software quality. Establishes the processes for controlling and managing program and project created knowledge assets and deliverables with the objective of facilitating access, reuse, and policy/regulatory compliance.BudgetAdhere and conform to the departmental guidelines related to Budgeting and managing budgets on an ongoing basis. Responsible for assisting in developing forecasts and tracking both capital and expense budgets for application or functional area.Vendor ManagementEstablishes Vendor/Partner relationships and responsibilities which require close collaboration with finance and the business to assess both new strategic advantages as well as the operating and cost efficiencies in all contracts.Experience/Skills:• Experience Project Managing the delivery of IT Infrastructure projects (e.g. data center, hardware and software, application infrastructure, network, server (Client and UNIX), voice (TDM and VoIP), messaging, IVR, desktop, Citrix, etc)• Considerable experience managing IT infrastructure operations projects and technology integration• Hands-on approach to Project Management and extensive experience managing the resource allocation, scheduling, and costs for multiple simultaneous projects• Ability to manage in a matrix organization• Comfortable working with senior management as well as all technical layers• Ability to glean and clearly articulate (verbally and written) technical requirements• Ability to facilitate technical discussions and actionable tasks across application technologists and engineers• Ability to facilitate discussions that yield clear requirements, and schedules both during the project and post go-live• Ability to facilitate group technical, implementation, and problem solving• Ability to build and manage a project plan inclusive of tasks, resource forecast, and cost• Ability to work both independently and as a part of a project team• Self-starter able to take initiative and operate with minimal supervisionProject Management ExperienceRequired5YearsBachelor's Degree in Business Administration, information technology, or related fieldHighly desired5YearsPMP certificationHighly desired5YearsAbility to manage in a matrix organizationRequired3YearsConsiderable experience managing IT applicaiton and infrastructure projectsRequired3Years
Architecture & Technical Sales Director
Comcast, Philadelphia
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)Job SummaryResponsible for promoting use of industry and Company technology standards. Monitors emerging technologies/technology practices for potential use within the company. Designs and develops updated infrastructure in support of one or more business processes. Helps to ensure a balance between tactical and strategic technology solutions. Considers business problems "end-to-end": including people, process and technology, both within and outside the enterprise, as part of any design solution. Mentors, reviews codes and verifies that the object oriented design best practices and that coding and architectural guidelines are adhered to. Identifies and drives issues through closure.Job DescriptionThe Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.About the Team / Role:Having successfully introduced the Syndication of Video, Broadband, Voice, and Home Security and Automation to MVPDs (Multichannel Video Programming Distributors) in North America, this role will lead Comcast's Broadband and in home syndication team's effort to expand our product offering further to include Global Operators and MVPDs looking for greater flexibility for their broadband and in home connectivity customers.Our long-term vision is the integration of video, data, and voice, as well as home monitoring and control services to create seamless innovative customer experiences. Sales Engineering is a critical function enabling this long-term vision for its Global Syndication Partners both current and future. This is a leadership role to spearhead the development and establishment of our critical sales engineering practice, setting the foundation for excellence and growth.The candidate will design and develop updated broadband and connectivity solutions to convert leads to prospects to sales and helps to ensure a balance between customer's needs and strategic technology solutions. A successful candidate will promote use of industry and company technology standards, monitors emerging technology and practices for potential use to create new services, products, and syndication opportunities. Considers business problems "end-to-end": including people, process, and technology.Skills & Experience We're Looking For:Strong understanding of relevant broadband technologies and industry trends.Excellent sales and negotiation skills.Exceptional communication skills, capable of effectively conveying technical concepts to both technical and non-technical stakeholders, including executives.Proven ability to establish and maintain strong customer relationships.Aptitude for comprehending customer needs and the ability to architect solutions accordingly.Ability to identify and understand customer problems and propose solutions.Capacity to deliver engaging and persuasive presentations and product demonstrations.Ability to quickly grasp and apply emerging technologies.Familiarity with market trends and competitive landscape to enhance the position of our product.What You'll Do:Understand global customer's broadband and in home connectivity needs and help develop services, solutions, and products.Interact and influence executive leadership teams across Comcast and partner organizations on product segmentation and solutions.Ensures proposals are designed, developed, and implemented to meet business needs.Interfaces with the Broadband product team and other functional areas to ensure that most efficient solution is designed to meet business needs.Ensures connectivity solutions are well engineered, operable, maintainable, and delivered on schedule.Explains benefits of products and services as part of proposal process to prospective customers and describe position against competition.Work closely with Sales organization to develop planning and execution strategy.Monitors current and future trends in broadband, technology and information that will feed new opportunities, applies, and integrates emerging technological trends to new and existing products.Mentors team members in relevant technologies and implementation practicesContributes to the overall product implementation strategy and participates in appropriate forums, meetings, presentations to meet goals.Gathers and understands customer needs, finding key areas where technology leverage is possible to improve business processes, defines solution approaches and develops technology proposals.Monitors the program lifecycle from intake through delivery. Ensures the entire solution design is complete and consistent from the start and seeks to remove as much re-work as possible.Develops and communicates solution proposals and works with various teams to ensure alignment, obtain estimates, and create business case.About Our Perks & Benefits:We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.Here's a look at just some of the perks and benefits we make available to our US-based employees:Medical & Dental401(k) Savings PlanGenerous paid time offLife Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.Learn more at jobs.comcast.com/life-at-comcast/benefits Reasonable AccommodationWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience15 Years +PDN-9b8f17fb-6c63-4f25-8148-0f6099f26866