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Accounting Administrator

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Accounting Associate

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Accounting Consultant

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Accounting Coordinator

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Accounting Director

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Accounting Executive

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Accounting Faculty

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Accounting Firm

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Accounting Instructor

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Accounting Intern

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Accounting Management

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Accounting MBA

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Accounting Officer

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Accounting Operations

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Accounting Payroll

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Accounting Principals

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Accounting Professional

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Accounting Receptionist

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Accounting Services

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Accounting Specialist

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Accounting Staff

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Accounting Supervisor

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Accounting Support Specialist

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Accounting Teacher

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Accounting Technician

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Accounting Volunteer

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Associate Specialist

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Chief Accounting Officer

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Director Of Accounting

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Entertainment Accountanting

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Clinical Track, Open Rank
Tulane University, New Orleans
Clinical Track, Open RankLocation:New Orleans, LAOpen Date:Feb 6, 2024Description:The Department of Health Policy and Management at Tulane University School of Public Health and Tropical Medicine is recruiting teaching faculty to fill a 12-month, clinical track, open rank position. We seek applications from innovative, motivated, and engaged individuals who are committed to teaching the next generation of healthcare leaders. This position focuses primarily on teaching existing courses but will have an expectation of course-builds for new programs. In addition to teaching and course creation, the faculty member who fills this post will be expected to advise students and provide service to the department, school, and campus community. The successful candidate will have prior teaching experience and/or professional experience in one or more of the following areas: accounting, finance, healthcare law, health policy, population health management, operations research, project management, or other related fields. The SchoolThe Tulane University School of Public Health and Tropical Medicine has been a leader in the field of public health for more than 100 years and is the leading school of public health in the Gulf Coast region. We're situated amidst the charm and mystique of New Orleans, where our faculty pursue healthcare research from local neighborhoods to communities worldwide.The school's strengths are diverse and many. We have a strong focus on health disparities, reproductive health, cardiovascular disease, and disaster response and displacement, along with growing strengths in genomics, epigenetics, and other areas pursuing health at a very personalized level.Our faculty are strong, diverse, committed public health professionals who are regularly recognized among their peers with awards, prestigious memberships, and important roles and responsibilities on editorial boards and within associations.We take our job preparing the next generation of public health professionals very seriously. Our students are independent thinkers, innovative leaders, fierce advocates, and accomplished scholars. We train the problem solvers.We are fortunate to count commissioners and ministers of health, deans of schools of public health, and presidents and CEOs of health organizations among our alumni. No matter what their role, our graduates go on to do important, life-changing work, and we are honored to have been a part of their academic journey. Our students, alumni, and faculty conduct research and collaborate with partners to ensure that all of humanity has an equitable opportunity to be healthy and pursue optimal well-being.The DepartmentThe Department of Health Policy and Management prepares students to meet the ever-changing demands of the health care, public health, and health policy environments using financial models, organizational structures, and social determinants to improve quality, contain costs, improve access to health care, and address health disparities for all populations.  We envision a future where our graduates enhance quality of life by improving public health and healthcare delivery systems worldwide. The department comprises 14 full-time and 16 adjunct faculty members from a range of disciplines. Faculty research clusters around areas including the impact of financing models, organizational structures, processes, and social determinants on quality, cost, and access to healthcare to improve population health. The Department of Health Policy and Management was formally organized as a unit in the School of Public Health and Tropical Medicine in 1967. The Department currently offers master's and doctoral degree programs including the MHA, MPH, and PhD; and joint degrees (MBA/MHA, JD/MHA, and MD/MPH). These programs are accredited by the Council on Education in Public Health (CEPH). The residential MHA program has been accredited by the Commission on Education for Healthcare Management Education (CAHME) since 1971 and is a full graduate member of the Association of University Programs in Health Administration (AUPHA).Qualifications:Minimum Qualifications:·         Master's degree in healthcare management, health services management, public health, health information technology, health informatics, or a related field.·         Experience in the field of healthcare administration. Preferred Qualifications:·         Terminal degree or equivalent professional experience.·         Demonstrated expertise in the subject area(s) to be taught. Such expertise must have been part of a public-sector or private-sector entity engaged in (a) providing health services, health education, and/or health-related research or service, (b) supporting or managing the provision of such services, or (c) other activities of clear relevance and applicability to the health sector.·         Formal training in queuing theory, scheduling, and inventory management.·         Demonstrated understanding of equity-minded healthcare practice and cultural humility.·         Active membership in AUPHA, ACHE, APHA, AcademyHealth, or other relevant professional societies.·         Employment is contingent upon successfully passing a background investigation. The hiring salary for this position is dependent upon qualifications and departmental equity.Application Instructions:Candidates must apply in Interfolio and submit the following materials: CV, sample syllabi of courses taught, teaching evaluations of courses taught, and a brief letter (2-3 pages) of interest describing your teaching philosophy, why you and your students would be successful based on your professional experience, and your commitment to diversity, equity, and inclusion.  Equal Employment Opportunity Statement:Tulane University is located in New Orleans - a city with tremendous history of diverse cultures, community, and languages. Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are committed to fostering equity, diversity, and inclusion in support of Tulane's Strategy for Tomorrow.Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the Office of Human Resources & Institutional Equity by phone at 504-865-4748 or email [email protected].
Director of Finance and Operations
Tulane University, New Orleans
Director of Finance and OperationsVice President For ResearchLocation: New Orleans, LASummaryWorks in partnership with the Vice President for Research (VPR), Associate Vice President for Research Administration, Assistant Vice President for Research, Unit Directors, and Institute Directors in the Office of Research to develop budgets, and oversee operations, facilities, finances, and human resources of all Office of Research units. Oversees and manages the Office of Research finances, compiling data for decision making. Serves as the business/financial officer for the Office of Research, providing oversight of financial aspects of research units, including, but not limited to, analyzing unit budgets, preparing overall Office of Research annual budget, ensuring adequate ledger/account reconciliation, preparing monthly financial reports and reviewing those reports with the VPR and others as appropriate. Manages Human Resource administrative actions, as well as facilities management and departmental operations and administration, including financial management by reviewing and approving reports and other submissions by unit directors and VPR Office staff of P-card/T&E card purchases, Concur entries, SciQuest transactions, and other university financial expenditure systems. Required Qualifications* Bachelor's Degree and five years experience related to financial administration, to include preparation of budgets, costs projections, and tracking and analysis of expendituresOR* High School Diploma/equivalent and eleven years experience related to financial administration, to include preparation of budgets, costs projections, and tracking and analysis of expendituresPreferred Qualifications* MBA preferred
Accountant II
Tulane University, New Orleans
Accountant IIPediatrics - AdministrationLocation: New Orleans, LASummaryThe Accountant II provides financial decision support to multiple sections and projects within the Department of Pediatrics. Provides specialized or general analysis support in various accounting functions such as Accounts Receivable, Accounts Payable, Payroll, Cost Accounting, and General Accounting. Reviews and analyzes journal vouchers, accounting classifications and other accounting/financial statements, records and reports. Prepares budgets for grant applications, reconciles expenditures and projects account balances. Assists Sr. Accountant and Department Administration in a variety of accounting assignments such as audits, closing entries, preparing budget statements, inventory, as well as receipts and disbursements. Assists financial staff leadership with annual budget, monthly and year-end fiscal close.Required QualificationsBachelor's degree and 2 years of accounting experience.Preferred Qualifications5+ years of professional accounting experienceWorking knowledge of federal research grants and contracts policies and procedures
Cost Control Specialist III
EDG Inc., New Orleans
EDG Inc Industry: Utilities Department: Project Controls Employment Type: Full-Time Regular Part-Time Available: No Eligible for US Work Authorization Sponsorship: No FLSA Exemption: Exempt (Eligible for Straight-Time Overtime) Job Summary: The Cost Control Specialist is responsible for supporting project teams by performing cost control activities for a portfolio of large projects. Responsibilities will include validating and reporting project costs, incorporating trends or approved changes, and providing financial forecasts for assigned projects.Job Duties and Responsibilities: Work with all relevant project and discipline personnel to prepare project cost expectations and tracking tools; Understand all relevant project documents pertaining to the preparation of cost control plans and reports; Ensuring the integrity of accounting information and providing analytical services for transmission and substation projects; Monitoring, maintaining, and completing key reports and providing analytical functions towards capital projects utilizing data and other critical deliverables; Collecting, evaluating, and reporting Capital budget, project cost, work order closings and variance reporting; Initiate, monitor, maintain and close out of capital work orders in all legal entities; Create and analyze capital budgets, financial forecasts, reporting of actual financial results and variance explanations; Work with accounting on reconciling invoices; Assists in the preparation of accruals; Additional duties as assigned. Qualifications (Knowledge, Skills and Abilities): Requires a High-School Diploma or Equivalent; Bachelor's degree preferred; Five (5) years with less than ten (10) years' related experience as a project cost analyst or similar role required; Requires a working knowledge of cost control software and the ability to learn new software platforms quickly; Proficient in Microsoft Excel; Intermediate level skills with Microsoft Office software (Word, Powerpoint, etc.); Ability to work with minimal supervision; Have attention to detail; Ability to interact effectively with staff at all levels; Availability and the ability to work on multiple projects simultaneously; Availability and ability to travel to client sites on occasion; Availability and ability to work overtime as needed based on project. Working Conditions: Interaction with other team members, as well as supervisors and client personnel; May be required to travel out of town on a periodic basis to obtain project field data or attend project meetings; Field duties may require outdoor work in a plant, facility or terminal environment; Must be able to wear safety equipment as required by the safety department for personal protection; May be at more than one job site in a day and must be able to tolerate climate changes. Physical Requirements (With or without Reasonable Accommodation): Must be able to lift and carry five (5) pounds; Sufficient clarity of speech and hearing or other communication capabilities which permits employee to communicate effectively; Ability to sit for prolonged periods of time; Sufficient vision or other powers of observation which permits employee to conduct analysis and investigations; Sufficient manual dexterity which permit the employee to perform routine office duties; Sufficient personal mobility and physical reflexes to perform office duties and travel when necessary to off-site locations. This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. Other Drug Free Workplace: EDG Inc. and its subsidiaries are committed to a drug free workplace. Applicants are subject to pre-employment urine drug screens. Post-hire, employees are subject to random, periodic, post-accident, and reasonable suspicion drug testing. In addition to the requirements of EDG's drug free workplace program, employees may be required to sign, acknowledge and comply with drug free workplace policies or programs required by clients. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. PI239116856
General Manager
Dickie Brennan & Company, New Orleans
Responsible for the daily operations and management of restaurant, including the selection, development and performance management of salaried managers and hourly staff. Oversee the planning, organizing, training and leadership necessary to achieve established goals and objectives in sales, costs, profitability, employee retention, guest satisfaction, service standards and food & beverage quality, and overall restaurant cleanliness and sanitation. Work closely and collaboratively with Director of Restaurant Operations to ensure restaurant is operated at the highest standard.ESSENTIAL FUNCTIONS:• ManagementCreate a positive and productive working environment that supports fun balanced with pride and performanceSet and follow up manager goals and areas of ownershipMaintain regular and consistent communication with management team to ensure smooth operations per company standardsSet and maintain all restaurant standards. Maintain professional restaurant image including overall cleanliness as well as proper uniform and appearance standards.Hold management and staff accountable for performanceMBWA - Manages By Walking AroundAvailable at all times on the floor for guests and staff. Touch every plate, touch every person.Oversee hiring, supervision, discipline, documentation and termination of employeesTraining, coaching and development of management and hourly staff by providing ongoing feedback, establishing performance expectations and overseeing performance reviewsCoordinate and communicate regularly with Training Department to review and ensure that trainees and existing staff are receiving the appropriate training for their continued growth and development within established service standards.Develop restaurant staffing plan and maintain appropriate staffing levels (manpower plan)Maintain an open door policyBe knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violation of company policies, rules and procedures as outlined in the Employee Handbook• Guest SatisfactionBuild relationships and Make GuestsEnsure positive guest service in all areas. Respond timely to all inquiries and/or complaints, taking appropriate action to resolve any guest issues.Create and maintain an environment that exists to make guests feel welcome and appreciated through attentive, friendly and courteous service• OperationsEnsure proper safety and security measures are in place to protect employees, guests and company assets. Complete proper documentation should an employee or guest incident occur.Uphold food safety, food handling and sanitation requirements to ensure the health and safety of guests and employeesCollaborate with Director of Restaurant Operations to ensure all operational standards, policies and procedures are being followed.• Financial / AdministrativeP&L statement - understand the function of and the ability to reconcileReconciliation of P&L statements with Director of Restaurant OperationsManages all elements of financial statements including labor, food cost, COG's, etc.Control prime costs while influencing operating costsUtilize labor effectively within budget while ensuring quality standardsPrepare and regularly review restaurant goals, budgets and period forecastingResponsible for ensuring that all financial and personnel/payroll related administrative duties are completed accurately, timely, and in accordance with company standardsOversee and adhere to cash handling and reconciliation procedures in accordance with company policy and procedures• GeneralMaintain company focus and visionThorough knowledge of all products (menu, wine, spirits, daily specials, promotions, etc.)Maintain regular communication with ownership, Director of restaurant Operations, corporate office departments and other GM's/Chefs. Actively prepare for and participate in meetings with managers, restaurant staff, ownership and corporate staff.Consult with and work closely with Human Resources Director in HR related mattersAttend appropriate and designated meetingsLead by example recognizing that he/she serves as a role model for entire staffPerform related work and other duties and special projects as neededREQUIREMENTS:High school diploma. Some college and/or college degree preferred.Minimum of 7-10 years of experience in a progressive management role, preferably in a high-volume and/or fine dining restaurantServSafe certification required (can be received in-house)Ability to read and write in English with excellent verbal, interpersonal and communication skillsStrong organizational, multi-tasking, time management, follow-up and analytical skills with solid attention to detail and accuracyProficiency in Microsoft Office programs, especially ExcelAbility to learn industry specific accounting softwareInternet skills including use of e-mails (Microsoft Outlook) and information gatheringAbility to work in a team-oriented, fast-paced environment with a customer service orientationStrong managerial skills and able to successfully prioritize and manage multiple responsibilitiesMust maintain a strong professional presence and present a well-groomed appearanceAbility to manage confidential business, customer and employee information with tact and discretionMust be able to respond calmly and make rational decisions when handling business related issues in a fast paced environmentWork is performed in a restaurant with varied temperatures. Must be able to sit or stand for extended periods of time, bend, stoop, reach, crouch, kneel, lift, push and pull. May occasionally lift, push, pull or move items weighing up to 50 pounds.Manual dexterity is essential. Must possess finger dexterity to use restaurant and office equipment adeptlyMust be able to dependably work a minimum of 50 hours per week; able to work a varied and flexible schedule as necessary including nights, weekends and holidays, to manage and operate the restaurant effectivelyMaintain presence in the community through professional societies and/or board involvementMust adhere to the established appearance, hygiene, and dress code guidelinesAbility to adhere to and comply with all rules and regulations of the companyGeneral Comments: This description is intended to describe the essential job functions and their requirements. It is not an exhaustive list of all duties, responsibilities, and/or requirements of the position. Other functions may be assigned and management retains the right to add to or revise this job description at any time, with or without prior notice. Employment is at-will and this job description does not imply an employment contract.We are an Equal Opportunity Employer and Drug-free Workplace. Dickie Brennan & Company participates in E-Verify, a federal program verifying each employee's right to work in the Unites States.
Senior Analyst in AIS, Business Information Services
Tulane University, New Orleans
Senior Analyst in AIS, Business Information ServicesAdvancement - Campaigns and AdministrationLocation: New Orleans, LASummaryThe Senior Analyst position in AIS is responsible for collaborating with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will work closely with project managers, developers, and stakeholders to ensure business data and reporting needs are met and projects are delivered successfully. The Senior Analyst is responsible for independently documenting user requirements and turning them into specifications that can be effectively implemented by AIS programmers. They will also be responsible for identifying areas for process improvement, recommending solutions to enhance operational efficiency and effectiveness, and disseminating results in meaningful ways to multiple audiences through summary reports, dashboards, and interactive online data displays.Required Qualifications* Bachelor's Degree * 5 or more years of experience as a Business Analyst or similar role supporting technology solutions. * Any appropriate combination of relevant education, experience, and/or certifications may be considered. Preferred Qualifications* Experience documenting workflows and business process.* Experience creating dashboards using data visualization tools.* Ability to perform a cost/benefit analysis of user requirements and proposed technical solutions.* Specific experience in a fund-raising environment* Certification in Business Analysis (e.g. CBAOP, CCBA)* Experience with Affinaquest's AdvancementRM
Finance Business Partner
ADVANO, New Orleans
ABOUT ADVANOADVANO is a rapidly growing energy materials technology company focused on commercializing battery-grade Silicon (REALSi™) that provides customized solutions for next-gen lithium-ion batteries (LiBs) in markets from consumer to automotive and beyond. Our proprietary technology enables higher performance LiBs at a lower cost and high volumes. We collaborate with battery industry players to ensure ADVANO technology is meeting their needs. ADVANO is backed by important players like Mitsui Kinzoku, Tony Fadell, PeopleFund, Pritzker, and Thiel Capital. ADVANO is focused on bringing its REALSi™ technology to market. ABOUT THE TEAMWe're a group of high achievers dedicated to making this world a better place. We have created a supportive, collaborative environment to encourage disparate ideas to solve problems. We want team members to grow beyond their expertise and support someone going the extra mile and giving it their all.ABOUT THE ROLEADVANO is seeking a Finance Business Partner to serve as the architect of financial health and growth at a point of industrialization. You'll spearhead strategic financial planning and oversee all financial operations with meticulous accuracy and insightful analysis. This is a pivotal role requiring financial expertise, and a passion for building the financial foundation for a groundbreaking company. This is a great learning opportunity to build an accounting function with all processes procedures from the ground up. Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Create accurate and timely financial statements,reports,and forecasts,providing critical insights to leadership.Responsible for closing the books at the end of accounting periods, ensuring accuracy and compliance with accounting standardsManage cash flow,working capital,and other financial resources,ensuring optimal financial health.Collaborate with Departmental leads to create and oversee Company budgeting processes, as well as implement cost controls and cost saving opportunities. Monitoring, analyzing and reporting financial transactions to the federal government for DoD and DoE financing opportunities. Oversee all aspects of Grant accounting including budgeting, tracking expenditures, compliance reporting and invoicing. Maintain and establish internal controls to ensure compliance with regulatory requirements and review processes and procedures as needed.Establish and maintain strong relationships with external stakeholders,including auditors,investors,and regulatory bodies.Stay abreast of industry trends and financial regulations,advising management on potential risks and opportunities.Contribute to strategic decision-making with accurate financial data and insightful analysis.And other duties or assignments as required by the Company. Required Education and ExperienceBS Degree in Accounting or Finance requiredU.S Certified Public Accountant (CPA), nice to have. 3+ years of experience in a publicly held company preferable.Cost accounting is important for this role. Strong analytical and problem-solving skills,with the ability to translate financial data into actionable insights.Excellent communication and interpersonal skills,able to build rapport with diverse stakeholders.Experience with ERP systems and budgeting software.Work EnvironmentThis job operates in a professional office and laboratory environment. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee will consistently be required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position may require the ability to occasionally lift up to 15 pounds. LocationNew Orleans, Louisiana TravelTravel is not required for this role. CompensationCompetitive with opportunity for growth. Benefits include company paid health, dental, and vision insurances, 401K match, paid paternity leave, unlimited sick time, and PTO. Work Authorization/Security ClearanceAuthorized to Work in the United StatesAAP/EEO StatementADVANO providesequal employment opportunitiesto all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.Application & Interview ProcessInterested candidates should apply via LinkedIn. ADVANO providesequal employment opportunitiesto all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Analyst III or Sr. (Utility Metering Infrastructure)
Entergy, New Orleans, Louisiana, United States
Analyst III or Sr. (Utility Metering Infrastructure) **Date:** Apr 25, 2024 **Location:** New Orleans, Louisiana, United States **Company:** Entergy **Posting End Date:** **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **JOB SUMMARY/PURPOSE** + The Senior Advanced Grid Operations Analyst (AGOA) is responsible for monitoring advanced grid equipment and ensuring secure connectivity, configuration, and device performance. Examples of advanced grid devices may include advanced meters, smart streetlights, intelligent electronic devices (IEDs) such as recloser or capacitor bank controls, and integrated distributed energy resources (DERs) such as batteries or utility-controlled customer loads like smart thermostats. The AGOA will monitor and analyze performance data for complex, automated, and integrated grid technology capabilities from a control center environment. For devices that are providing data to critical processes (like metering), the AGOA will work to ensure the timeliness, completeness and accuracy of the data being delivered. They will investigate process and technology exceptions—some of which must be resolved in a same-day timeline. Timely resolution of issues which impact electrical service to Entergy’s customers may require the AGOA to work on weekday evenings or Saturdays. The AGOA will also perform analysis to drive long-term investments in mesh network coverage. + Working closely with IT operations, network engineers and business stakeholders, the Advanced Grid Ops Analyst will determine if any issues with device performance are local to a specific device or due to broader problems with telecom networks, IT systems or company data. They will coordinate the resolution of issues by initiating incident tickets and/or field service work orders so that the appropriate groups can take action—i.e. telecom support, utility servicemen, IT support, customer service, back-office, etc. The AGOA is also responsible for planning and implementing configuration changes to devices over the network—typically for a large population of devices. Configuration changes can include device firmware, programming, or settings changes. The AGOA will need to resolve exceptions that result from the execution of configuration changes. + The Senior AGOA provides subject matter expertise for the business processes that are enabled by utility technology platforms along with the architecture of the technical solutions that enable them. They will identify and implement process improvements using data insights and automation technology—including ideation, requirements definition and development of technology improvements. During projects to implement new or enhanced technology, they will develop and execute test scripts. They also will coordinate incident response when core operations have been impacted—engaging appropriate IT support teams and communicating across the enterprise with key stakeholders. In addition to developing effective process documentation and providing training to peers, they will produce metrics on core processes. The senior AGOA will present content to leadership on a regular basis—including performance trends, progress on continuous improvements and root cause analysis for major incidents. **JOB DUTIES/RESPONSIBILITIES** + Responsible for timely resolution of issues that impact electric service to customers—i.e. troubleshooting any failure of remote connect/disconnect of advanced meters and trouble-shooting of integrated solution capabilities + Investigation of problematic devices—including coordination of work by other teams and any follow-up required for resolution; engaging partners in field services, IT, lab, telecom, back-office and customer service as needed + Resolving exceptions encountered during configuration changes to connected devices—i.e. meter metrology and firmware changes + Identifying problems with core IT systems and networks and engaging the appropriate technical teams to collaborate on trouble-shooting and drive resolution; driving IT partners to outcomes that meet the needs of our customers + Capturing incidents and problem management learnings as knowledge management use cases for training and archival purposes + Following established and approved procedures; contribute findings and experience towards updates to existing procedures; adhering to standard Service Management (problem, incident, and knowledge management) processes + Developing and implementing plans for changing device configuration across a large volume of devices—i.e. one million meters; managing risks, issues, and schedule during the execution of device change control activities + Monitoring the performance of robotic process automation tools—aka bots—and ensuring that those solutions have adequate controls for quality assurance; troubleshooting issues and resolving exceptions + Leading the development and optimization of reports, dashboards and automation tools for the purposes of realizing desired process outcomes—leveraging tools like Python and Microsoft Power Apps + Testing new process, procedure and technology releases to ensure seamless business operations during the execution of initiatives that impact the steady-state—i.e. major projects, software releases, vendor product upgrades, etc.; participating in change management planning and execution activities in support of these initiatives + Collaboration with peers across the enterprise to help develop solutions for complex issues—i.e. network performance optimization, human performance improvements, improved safety outcomes, IT system performance improvements, etc. + Tracking device events and alarms as needed over pre-determined time-frames to identify trends; conducting complex modeling, forecasting, and variance analysis to identify operational efficiencies involving devices—i.e. advanced electric meters—into priority categories; triaging actionable issues + Developing business processes and standard operating procedures; leading workshops to critically examine processes for integrity and efficiency; refining and creating new processes and procedures as necessary + Training peers and process stakeholders on process execution and use of applicable technology; serving as subject-matter expert for business processes being executed + Coordination of incident response—making operational decisions based on incident scope/severity, engaging appropriate teams across the utility/IT and communicating impact to stakeholders + Providing knowledge and insight on utility processes leveraging technology—supporting both continuous improvement and IT project efforts; communicating the impact of technology problems and enhancements to stakeholders so that effective business decisions can be made + Presenting operational performance to management regularly **MINIMUM REQUIREMENTS** **Minimum education required of the position** + Bachelor's Degree in science, engineering, math, business, or information technology required or 8 years of equivalent work experience. + Master’s Degree preferred. **Minimum experience required of the position** + **Analyst, III:** At least 4-6 years of professional experience; professional experience in a control/operations environment preferred—i.e. telecom, energy or utilities operations + **Analyst, Sr** : At least 6 years of professional experience; professional experience in a control/operations envrionment preferred—i.e. telecom, energy or utilities operations **Minimum knowledge, skills and abilities required of the position** + Ability to work rotating Saturday shifts (from 8am to 4pm)—typcially one Saturday every 6-8 weeks; ability to work evening hours, weekends and holidays as needed to meet customer expectations + Effective written and verbal communication; ability to execute complex procedures and solve problems via critical thinking + Capable of learning to effectively work in all systems supporting utility operations—i.e. AMI Head-end System (HES), Meter Data Manager System (MDMS), Customer Care System (CCS), Enterprise Asset Management system Maximo, Geographical Information System (ArcGIS), Storm Assist, etc. + Ability to work independently without continuous oversight + Ability to investigate and resolve technical/data issues impacting the successful operation of connected devices—including remote operation and usage data capture for advanced meters + Analytical skill set with advanced knowledge and capability in Microsoft Office: Word, Excel, PowerPoint + General knowledge of database-related concepts and internet-of-things (IoT) concepts + Compentency performing data entry and system monitoring to assure data and transaction quality that impacts financial operations like customer billing + Ability to trouble-shoot and solve problems by analyzing data from multiple sources and timelines—including incorporating cost/benefit and operational risk analysis into decisions and recommendations + Ability to handle sensitive customer and operational information + Advanced knowledge of the various failure modes for advanced meter technology preferred—including identification and resolution paths + Basic understanding of enterprise/solution architecture preferred + Technical capability across multiple pillars of operational work—including automation, configuration management, and troubleshooting of connected devices + Ability to train peers in a similar work function + Able to present to management on core processes; able to identify/present solutions for performance/quality issues **Any certificates, licenses, etc. required for the position** + ITIL Certification Preferred **OTHER ATTRIBUTES** **Functional Knowledge -** Knowledge (advanced) of utility operations, information technology service delivery model, metering, telemetry, intelligent electronic device (IED) or internet-of-things (IoT) concepts preferred; knowledge of the technology behind the operation and remote control of internet-enabled devices preferred; knowledge of mesh network concepts preferred **Business Expertise** - Understanding of the utility business model preferred; advanced understanding of utility operations field practices preferred; understanding of ITIL practices preferred; understanding of how devices and their data are being used throughout the enterprise preferred **Leadership -** Ability to organize and lead a team of peers and/or stakeholders to solve challenging problems; capable of thought leadership on core technology and processes **Problem Solving -** Ability to identify problems and actively seek solutions both independently and engaging others for help; ability to identify and prioritize activities and tasks within a set of predefined constraints; ability to analyze data, identify trends, and determine the likely causes of problems **Impact -** Responsibility for device data collection, device performance and proper execution of automated business processes—i.e. meter-to-cash; responsible for understanding the proper operation of technical solutions and processes to ensure the best value to the customers and organization **Interpersonal Skills -** Ability to communicate clearly in person, over the phone and in writing; ability to problem-solve in a team environment; ability to transfer knowledge and train colleagues who are new in position \#LI-TM1 **Primary Location:** Louisiana-New Orleans Louisiana : New Orleans **Job Function** : Professional **FLSA Status** : Professional **Relocation Option:** No Relocation Offered **Union description/code** : NON BARGAINING UNIT **Number of Openings** : 1 **Req ID:** 114587 **Travel Percentage** :Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Testing, Firmware, Solution Architect, QA, Quality Assurance, Technology, Quality