Accounting Associate Salary in New Orleans, LA

Associate or Full Professor in AccountingLocation:New OrleansOpen Date:Dec 18, 2023Description:The A.B. Freeman School of Business at Tulane University is seeking applicants for a tenure system faculty position (Associate Professor or Full Professor) in Financial Accounting.  This is a full-time appointment in the School's Accounting area.  The position starts on July 1, 2024.  Salary, teaching load, and research support are commensurate with other major research institutions.  Hiring for this position is subject to final budgetary approval by the university. Qualifications:Candidates are expected to hold a Ph.D. in Accounting or a related discipline and must qualify for tenure at the Freeman School.  We seek collegial candidates with research interests in archival financial accounting, an outstanding publication record in top academic journals, demonstrated success in classroom teaching, an interest in providing academic leadership, and an established track record of Ph.D. student mentorshipApplication Instructions:Application materials should be submitted electronically through Interfolio and should include a cover letter, an updated curriculum vitae, copies of research papers, and evidence of teaching effectiveness.  Applications will be accepted until the position is filled or closed.    Equal Employment Opportunity Statement:Tulane University is an equal employment opportunity/affirmative action/persons with disabilities/veterans employer committed to excellence through diversity. Tulane will not discriminate against individuals with disabilities or veterans. All eligible candidates are encouraged to apply.

Director of Finance and OperationsVice President For ResearchLocation: New Orleans, LASummaryWorks in partnership with the Vice President for Research (VPR), Associate Vice President for Research Administration, Assistant Vice President for Research, Unit Directors, and Institute Directors in the Office of Research to develop budgets, and oversee operations, facilities, finances, and human resources of all Office of Research units. Oversees and manages the Office of Research finances, compiling data for decision making. Serves as the business/financial officer for the Office of Research, providing oversight of financial aspects of research units, including, but not limited to, analyzing unit budgets, preparing overall Office of Research annual budget, ensuring adequate ledger/account reconciliation, preparing monthly financial reports and reviewing those reports with the VPR and others as appropriate. Manages Human Resource administrative actions, as well as facilities management and departmental operations and administration, including financial management by reviewing and approving reports and other submissions by unit directors and VPR Office staff of P-card/T&E card purchases, Concur entries, SciQuest transactions, and other university financial expenditure systems. Required Qualifications* Bachelor's Degree and five years experience related to financial administration, to include preparation of budgets, costs projections, and tracking and analysis of expendituresOR* High School Diploma/equivalent and eleven years experience related to financial administration, to include preparation of budgets, costs projections, and tracking and analysis of expendituresPreferred Qualifications* MBA preferred

Company DescriptionSGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.Job DescriptionSummary This position is responsible for all sales and business development activities to promote SGS Mineral services NAM, from lead generation through close in an assigned territory or geographic location. The successful incumbent will prepare individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that will deliver on the overall growth strategy of the business and maximize profit. Additionally, they will nurture and grow current sales opportunities, prospect and develop new markets to meet required revenue targets within defined areas of responsibility. Incumbents will also contribute to sales and marketing intelligence and maintain a high profile in the industry for the Company. Job Functions Accountable for meeting annually established targets within approved expense budgets and for assigned territories Prepares individual sales plans with goals/objectives: Identify, research, plan and contact potential and existing clients to maintain and establish new business to achieve targeted revenue growthPrepares client quotes, service agreements, proposals, responses to RFS, RFP's or tenders within set deadlines ensuring professional submission of all information as requested by clients and with proper collaboration technical and operations functions to ensure that project scope, schedules and budgets are accurately planned, monitored, communicated and met Follows the sales full cycle from lead generations, customer relations, through to close. Secures closure on all proposals and is responsible for follow up with clients after project completion Uses skilled judgement in identifying sales opportunities, closing business and resolving customer related issues Researches new customers, prospect for new customers using the internet, phone, cold calling and personal visits Understands market challenges and participates in strategic planning for future business opportunities Reports on developments in the market place and competitor activities (market intelligence) Provides accurate forecasts and pipelines on a regular basisPrepares and submit timely and accurate reports of sales activities (e.g. client visits/calls, information) using the existing systems (CRM). Participates in and implements campaigns and strategies to promote the sale of the SGS divisional services and all up SGS businessPresents and represents SGS at Trade Shows and Conferences when approved to build SGS brand awareness and broaden the market and client base Works with all sales support groups (Marketing, Inside Sales) to support initiatives and lead generation.Pursues opportunities to expand Company profile and client relationshipsMay be assigned special or related ad hoc projects from time-to-time within the company.QualificationsQualifications Education and ExperienceBachelor's degree in a relevant technical field or business (Required)5+ years of related sales or business development experience (Required)Experience working with or contacts in the Mining, Trades, Geochem, Metallurgy industries (Preferred)Licenses and CertificationsNone ()Knowledge, Skills and AbilitiesCompetitive and profit driven () Sets bold and aggressive standards and is able to maintain a high level of productivity () Expert knowledge of the business line services () Business acumen () Superior organizational, communication, presentation and interpersonal skills () Must be a self motivator with a strong sense of urgency () Demonstrate diplomacy and networking skills () Must be able to read, understand and follow work instructions in a safe, accurate and timely manner () Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. ()Excellent verbal and written communication skills including grammar and composition. ()Ability to work well with others & independently () Proven time management skills and a strong attention to detail () Works well under pressure () Ensures full compliance with the company's Health & Safety, Code of Integrity, and Professional Conduct policies ()Computer SkillsProficient use of Office 365 ()Proficient use of sales tracking tools, e.g. CRM, Salesforce ()Physical Demands of the JobStand: OccasionallyMove or traverse: NoneSit: FrequentlyUse hands: FrequentlyReach with hands and arms: FrequentlyClimb or balance: NoneStoop, kneel, crouch or crawl: NoneTalk/hear: FrequentlyTaste/Smell: NoneLift/carry/push or pull: Occasionally 10 lbsSalary Range: $73.700 - $114,200 (depending on experience)#CB

Payroll CoordinatorHuman ResourcesLocation: New Orleans, LASummaryManages payroll activities within a centralized payroll department carrying out responsibilities for processing payroll, tax reporting, maintaining time keeping records, payroll systems maintenance and administration, and maintaining accurate set up and tax filings federally as well as in multiple states and jurisdictions.Required Qualifications*Associate Degree and/or a minimum of three years experience in timekeeping and payroll, quarterly and annual federal reporting, data entry, account reconciliation, and general office responsibilities, including software applications.Preferred Qualifications*Associate Degree and/or 5 years' experience*Experience using Oracle and UKG (Ultimate Kronos Group) time and attendance, formerly Kronos, software*Expert level knowledge of Excel to use spreadsheets, graphing, tables, calculations, and automation efficiently to process large quantities of data relevant to business tasks. *Fundamental Payroll Certification

Associate Director, AIS Gift AccountingAdvancement - Campaigns and AdministrationLocation: New Orleans, LASummaryThe Associate Director, AIS, Gift Accounting is a professional level role responsible for planning and execution of accounting processes and projects delivered by the department in support of fundraising efforts at Tulane University. The position requires an in-depth understanding of charitable gifts, data practices and data quality standards. This position serves as an expert on gift policies and processes as well as IRS regulations pertaining to gifts. The Associate Director, AIS, Gift Accounting supervises Gift Records Specialists and the daily activities of recording and receipting gifts. This position is responsible for translating and documenting procedures, training staff on existing solutions and new technology as it is introduced and serving as an experienced resource to the staff. The Associate Director's work influences the accuracy of institutional financial transactions and impacts fundraising effectiveness. The position works closely with all departments within the Advancement Office, departments throughout the university, and directly with donors to provide information and customer service as needed or requested.Required Qualifications* Bachelor's Degree and 3 years direct experience (transferrable experience may be considered)Preferred Qualifications

CompanyFederal Reserve Bank of AtlantaAs an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.Staff members in this position, under minimal supervision, performs maintenance, repairs, construction, and troubleshooting on various systems with a primary focus on the Bank’s building automation systems. Various systems that could include, carpentry, electrical, mechanical, plumbing, building automation systems, access control, and security hardware throughout the facility. They provide support for small construction projects and office space re-configurations and maintain specialty equipment. This position is an essential function of the Bank and in the event of an emergency or crisis situation, the incumbent will be required to work extended hours.*This position is for Day shift based in New OrleansKey Responsibilities:Operates and maintains building electrical and mechanical systems equipment, including chillers, pumps, cooling towers, air-handling units, and associated components. Operates automated control systems for the building environmental controls. Maintains office furniture including modular systems furniture.Installs and repairs plumbing and electrical circuitry. Installs, adjusts, and performs repairs to mechanical, hydraulic, and electrical equipment, security, and electronic equipment.Operates and performs general maintenance on the building Heating, Ventilation, and Air Conditioning (HVAC) system by inspecting equipment, performing preventive maintenance, and making repairs and adjustments as necessary. Controls and maintains appropriate temperature and humidity levels. May perform service to HVAC split systems.Paints interior and exterior building surfaces as well as fixtures and equipment, patch and prepare surfaces for painting. Installs and finishes dry wall and ceiling tile as well as floor covering such as carpet tile and vinyl and rubber tile. The incumbent could be required to possess or obtain State or City issued license for operation and/or maintenance of specialized equipment. On an as needed basis will be required to drive bank vehicle in performance of job responsibilities. (Some)Operates welding equipment, machine shop, woodworking tools and machinery such as lathes, milling machine, drill press, table saw, router and sander. Maintains automated material handling equipment under direction of Senior Facilities Operations Specialists. (Some)Cross trains other technicians, performs emergency shut down procedures when necessary and practices Bank safety standards at all times.Other general and/or miscellaneous duties/assignments as directed by Bank management.Qualifications: An Associate's or Vocational degree in an electrical or mechanical related discipline or advanced training with a minimum of three years experience.2-5 years of direct experience in the mechanical or electrical field   Knowledge of HVAC, plumbing, electrical and general carpentryExperience carrying out electrical or mechanical maintenance, to include predictive and preventive planned maintenance.Experience diagnosing and documenting equipment breakdowns, resolving issues, and handling repairs.Experience working with computerized maintenance management systems. Our total rewards program offers benefits that are the best fit for you at every stage of your career:Comprehensive healthcare options (Medical, Dental, and Vision)401K match, and a fully funded pension planPaid vacation and holidays; flexible work environmentGenerously subsidized public transportationAnnual tuition reimbursementProfessional development programs, training and conferencesAnd more…This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).The Federal Reserve Bank of Atlanta is an equal opportunity employer.Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)NoJob CategoryWork ShiftFirst (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Privacy Notice

Job DetailsCUMULUS MEDIA | NEW ORLEANS is seeking a talented and dynamic Multimedia Account Executive who thrives in a fast-paced working environment. We are looking for a passionate, motivated, goal-oriented and highly competitive individual with a proven track record of over-achieving sales goals. We hire driven, resourceful, organized, customer-focused problem solvers who have great communication skills and the ability to cultivate client relationships. In return, we offer a unique career opportunity: one where you are given a challenging mission, world-class tools to help you succeed, and the chance to realize your full potential as a sale's professional. Who We Are:Cumulus | New Orleans currently features 4 stations in the New Orleans area and surrounding counties. Our stations include: 92.3 WZRH-FM Alternative, 106.1 WRKN-FM NASH Country, 102.9 KMEZ-FM Urban AC and 106.7 KKND-FM Heaven Gospel and Cumulus Digital. The cluster of 4 stations reaches thousands of listeners on a daily basis. The Multimedia Account Executive identifies and develops new business opportunities; grows existing client relationships; offers solutions that help clients achieve their business goals; closes business and meets or exceeds set sales targets.Key Responsibilities: Able to identify client business needs by gaining a deep understanding of their goals, objectives and processes as well as their external environment including key market and consumer trends to proactively develop customized advertising solutions to meet client objectives Deliver effective multi-platform, integrated sales presentations (broadcast, digital, events); negotiation and closing Beyond our broadcast products, have strong familiarity and become full-versed in selling both Cumulus' station digital assets (e.g. streaming, stations website and social advertising) and digital audience extension products to deliver a complete marketing solution to advertisers Excel at prospecting and aggressively seeking new clientele by networking, cold calling, canvassing, referrals or other means to build and maintain a full pipeline of sales prospects Follow all station and corporate procedures for preparing orders, resolving billing issues, submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis Stay abreast of the competitive landscape and emerging technologies to best position Cumulus in the marketplace Think creatively and generate original ideas Job Requirements:RequirementsQualifications: Proficient in Microsoft Office suite, social networking platforms and CRM tools Excellent communication skills Experience developing new business relationships in an outside sales role Excellent presenter to clients of sales opportunities and post-sale successes Strong understanding of lead generation and ability to connect with viable prospects Comprehension of sales metrics in order to fill a sales funnel and robust pipeline of residual business Positive attitude with the willingness to get beyond comfort zone to grow professionally High energy and passion for the job Flexible and creative Digitally savvy 1-3 years in Media Sales background preferred/required Bachelor's Degree in Business, Marketing or related field is preferred/required What we offer: Commission-based organization with uncapped earning potential Focused, responsible and collaborative work environment with the ability, to ask "what if" and try innovative solutions Medical, Dental & Vision Insurance coverage 401K with company match to plan for the long-term Paid Vacation & Holidays For immediate consideration, please visit https://cumulusmedia.jobs.net/For more information about CUMULUS MEDIA, visit our website at: https://www.cumulusmedia.com/CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).Get job alerts by email. Sign up now! Join Our Talent Network! Job SnapshotEmployee Type Full-Time Location New Orleans, LA (Onsite) Job Type Sales Experience Not Specified Date Posted 04/18/2024 Apply to this job. Think you're the perfect candidate? Apply Now

Associate Director, Business OperationsAthleticsLocation: New Orleans, LASummaryUnder the direction of the Associate Athletics Director, Business Operations, this position assists with managing the day-to-day operations of the business office. Performs a combination of calculating and verifying duties to obtain financial data for use in the monitoring and administration of departmental accounts. Reviews and processes all paperwork and financial requests associated with budget maintenance, such as purchasing, travel, and invoicing. Assists in preparing the budget and other financial planning. Assists in preparing the budget documents, including updating budgetary information. Required Qualifications*Bachelor's degree in accounting, Finance, or a closely related field *Two years' experience in accounting*Experience with budget development and monitoringPreferred Qualifications*Master's Degree in business or closely related field*Experience at the NCAA Division I level

Programmer **Date:** Apr 25, 2024 **Location:** New Orleans, Louisiana, United States **Company:** Entergy **Posting End Date:** **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC _*This is a hybrid role, and candidate must reside in Little Rock, AR or New Orleans, LA.*_ **Job Summary/Purpose:** Internally classified as "Analyst," the Programmer is responsible for the daily support and management of operational and technical tasks, which include providing solutions that utilize programming/software skills to improve functional processes and data management. Individuals are required to define and document business requirements based on customer requests, troubleshoot issues and manage data analytics and reporting, including data visualization. This position will architect, build and publish operational metrics used for analytics, reporting and inclusion into operational scorecards, dashboards and other business communications. Job assignments touch a wide variety of data and programming assignments associated with the timeliness and accuracy of customer billing, billing delivery, meter management and credit & collections functions. Additionally, there is a strong focus on continuous improvements in the areas of accuracy of customer billing, billing delivery, meter management, credit & collections and audit and control functions. A person in this role may be required to stand in for their manager and/or supervisor. **Job Duties/Responsibilities:** + At all times put safety first, actively promote safety in both the office environment and on-site/off-site visits at Entergy or supplier sites. + Plan, conduct and lead programming assignments and projects for various functional areas. + Define protocols and requirements for data quality controls and ensures that all analysis and programming work adheres to SOX controls/compliancy. + Conduct complex business and data analysis based on the project scope and objectives and develop policy recommendations to management based on findings. + Provide industry expertise and apply best practices to programming work based on experience. + Interact with department management and leadership throughout the organization to identify issues that warrant future projects. + Retrieve, and analyze complex operational data and information and provide reports, forecasting/trend analysis and recommendations to appropriate work groups. + Stay abreast of regulatory or political changes that may impact Entergy policy decision making. + Approach work assignments with a continuous improvement mindset that will bring measurable improvements. Able to identify and implement new ideas and solutions without prompting and with minimum guidance; able to drive positive results + Lead cross-functional teams as needed to improve processes that support a long-term resolution, including but not limited to researching, reviewing, and analyzing effectiveness and efficiency of requirements by developing strategies to elevate processes + Apply data analytics practices and the right tools (e.g. Power BI, Python, SQL, Hadoop). **Minimum Requirements:** **Minimum education required of the position:** + Required: Bachelor's degree in + Desired: Bachelor's degree in computer and information technology or a related field, such as mathematics. + Desired: master’s degree. **Minimum experience required of the position:** + Analyst III: 4-6 years of professional experience a technical or business-related field required OR equivalent work experience. + Analyst SR: 6+ years of professional experience + Preferred: 6+ years of working experience in data programming and technical reporting **Minimum knowledge, skills, and abilities required of the position:** + Preferred experience in SAP/CCS, SAP HANA, Automation Anywhere or comparable automation tools + High proficiency in SQL, Visual Basic, Oracle, C++, Python, XML, JavaScript, HTML, and CCS. + Advanced analytical skill set with proficiency in database programming using a diverse set of tools. + Maintain and improve offline business systems, including applying technical updates in SAP, managing development processes, documenting, and testing new processes, and troubleshooting problems. + Perform custom development activities, including application design, coding, testing, documentation, and unit testing. + Transform business requirements into technical design documents, perform high-level system design, analysis, and programming tasks, and review and approve design and programming deliverables. + Strong verbal and written communication skills (must be able to communicate with all levels) + Exceptional presentation and reporting skills (suitable for use with executives, regulators, and key constituents outside of the Company) + Must be adept to learning Entergy's customer service/accounting systems including, but not limited to CCS, AMI or other system applications + Skilled at managing multiple projects and/or assignments with the ability to adequately assess and assign priorities ensuring that commitments and schedules are met. + Meets with leaders to define key findings and establish action plans. + Works to identify the need for new systems and offers strategic input on the utilization of current systems. + Solid ability to advise on the application of project management principles to ensure systematic, thorough completion of assignments, identifying critical pathways and risks to delivery. + Ability to communicate with Customer Operations stakeholders, including executive level, delivering key messages concisely, supported by relevant data; influencing skills to develop best outcomes. + Deep proficiency at understanding and recognizing opportunities for change and creating strategies. + Understanding of change management relative to programming, reporting and analytics for the business. + Continually seeks sources of business intelligence on company imperatives, industry trends and emerging capabilities that will drive a world-class customer experience. + Ability to communicate complex scenarios and data, clearly articulate the organization’s strategy, and translate organizational strategy into departmental strategies and plans + Able to provide technical and professional coaching/mentoring on contract provisions, commercial analytics, etc., to project teams, other Customer Operations personnel and Entergy customers. + Capability to be the trusted advisor; leader/coach in identifying what is important to the customer base. \#LI-RM1 \#LI-HYBRID **Primary Location:** Louisiana-New Orleans Arkansas : Little Rock || Louisiana : New Orleans **Job Function** : Professional **FLSA Status** : Professional **Relocation Option:** No Relocation Offered **Union description/code** : NON BARGAINING UNIT **Number of Openings** : 1 **Req ID:** 114618 **Travel Percentage** :Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Developer, Information Technology, Programmer, SQL, Database, Technology

Analyst III or Sr. (Utility Metering Infrastructure) **Date:** Apr 25, 2024 **Location:** New Orleans, Louisiana, United States **Company:** Entergy **Posting End Date:** **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **JOB SUMMARY/PURPOSE** + The Senior Advanced Grid Operations Analyst (AGOA) is responsible for monitoring advanced grid equipment and ensuring secure connectivity, configuration, and device performance. Examples of advanced grid devices may include advanced meters, smart streetlights, intelligent electronic devices (IEDs) such as recloser or capacitor bank controls, and integrated distributed energy resources (DERs) such as batteries or utility-controlled customer loads like smart thermostats. The AGOA will monitor and analyze performance data for complex, automated, and integrated grid technology capabilities from a control center environment. For devices that are providing data to critical processes (like metering), the AGOA will work to ensure the timeliness, completeness and accuracy of the data being delivered. They will investigate process and technology exceptions—some of which must be resolved in a same-day timeline. Timely resolution of issues which impact electrical service to Entergy’s customers may require the AGOA to work on weekday evenings or Saturdays. The AGOA will also perform analysis to drive long-term investments in mesh network coverage. + Working closely with IT operations, network engineers and business stakeholders, the Advanced Grid Ops Analyst will determine if any issues with device performance are local to a specific device or due to broader problems with telecom networks, IT systems or company data. They will coordinate the resolution of issues by initiating incident tickets and/or field service work orders so that the appropriate groups can take action—i.e. telecom support, utility servicemen, IT support, customer service, back-office, etc. The AGOA is also responsible for planning and implementing configuration changes to devices over the network—typically for a large population of devices. Configuration changes can include device firmware, programming, or settings changes. The AGOA will need to resolve exceptions that result from the execution of configuration changes. + The Senior AGOA provides subject matter expertise for the business processes that are enabled by utility technology platforms along with the architecture of the technical solutions that enable them. They will identify and implement process improvements using data insights and automation technology—including ideation, requirements definition and development of technology improvements. During projects to implement new or enhanced technology, they will develop and execute test scripts. They also will coordinate incident response when core operations have been impacted—engaging appropriate IT support teams and communicating across the enterprise with key stakeholders. In addition to developing effective process documentation and providing training to peers, they will produce metrics on core processes. The senior AGOA will present content to leadership on a regular basis—including performance trends, progress on continuous improvements and root cause analysis for major incidents. **JOB DUTIES/RESPONSIBILITIES** + Responsible for timely resolution of issues that impact electric service to customers—i.e. troubleshooting any failure of remote connect/disconnect of advanced meters and trouble-shooting of integrated solution capabilities + Investigation of problematic devices—including coordination of work by other teams and any follow-up required for resolution; engaging partners in field services, IT, lab, telecom, back-office and customer service as needed + Resolving exceptions encountered during configuration changes to connected devices—i.e. meter metrology and firmware changes + Identifying problems with core IT systems and networks and engaging the appropriate technical teams to collaborate on trouble-shooting and drive resolution; driving IT partners to outcomes that meet the needs of our customers + Capturing incidents and problem management learnings as knowledge management use cases for training and archival purposes + Following established and approved procedures; contribute findings and experience towards updates to existing procedures; adhering to standard Service Management (problem, incident, and knowledge management) processes + Developing and implementing plans for changing device configuration across a large volume of devices—i.e. one million meters; managing risks, issues, and schedule during the execution of device change control activities + Monitoring the performance of robotic process automation tools—aka bots—and ensuring that those solutions have adequate controls for quality assurance; troubleshooting issues and resolving exceptions + Leading the development and optimization of reports, dashboards and automation tools for the purposes of realizing desired process outcomes—leveraging tools like Python and Microsoft Power Apps + Testing new process, procedure and technology releases to ensure seamless business operations during the execution of initiatives that impact the steady-state—i.e. major projects, software releases, vendor product upgrades, etc.; participating in change management planning and execution activities in support of these initiatives + Collaboration with peers across the enterprise to help develop solutions for complex issues—i.e. network performance optimization, human performance improvements, improved safety outcomes, IT system performance improvements, etc. + Tracking device events and alarms as needed over pre-determined time-frames to identify trends; conducting complex modeling, forecasting, and variance analysis to identify operational efficiencies involving devices—i.e. advanced electric meters—into priority categories; triaging actionable issues + Developing business processes and standard operating procedures; leading workshops to critically examine processes for integrity and efficiency; refining and creating new processes and procedures as necessary + Training peers and process stakeholders on process execution and use of applicable technology; serving as subject-matter expert for business processes being executed + Coordination of incident response—making operational decisions based on incident scope/severity, engaging appropriate teams across the utility/IT and communicating impact to stakeholders + Providing knowledge and insight on utility processes leveraging technology—supporting both continuous improvement and IT project efforts; communicating the impact of technology problems and enhancements to stakeholders so that effective business decisions can be made + Presenting operational performance to management regularly **MINIMUM REQUIREMENTS** **Minimum education required of the position** + Bachelor's Degree in science, engineering, math, business, or information technology required or 8 years of equivalent work experience. + Master’s Degree preferred. **Minimum experience required of the position** + **Analyst, III:** At least 4-6 years of professional experience; professional experience in a control/operations environment preferred—i.e. telecom, energy or utilities operations + **Analyst, Sr** : At least 6 years of professional experience; professional experience in a control/operations envrionment preferred—i.e. telecom, energy or utilities operations **Minimum knowledge, skills and abilities required of the position** + Ability to work rotating Saturday shifts (from 8am to 4pm)—typcially one Saturday every 6-8 weeks; ability to work evening hours, weekends and holidays as needed to meet customer expectations + Effective written and verbal communication; ability to execute complex procedures and solve problems via critical thinking + Capable of learning to effectively work in all systems supporting utility operations—i.e. AMI Head-end System (HES), Meter Data Manager System (MDMS), Customer Care System (CCS), Enterprise Asset Management system Maximo, Geographical Information System (ArcGIS), Storm Assist, etc. + Ability to work independently without continuous oversight + Ability to investigate and resolve technical/data issues impacting the successful operation of connected devices—including remote operation and usage data capture for advanced meters + Analytical skill set with advanced knowledge and capability in Microsoft Office: Word, Excel, PowerPoint + General knowledge of database-related concepts and internet-of-things (IoT) concepts + Compentency performing data entry and system monitoring to assure data and transaction quality that impacts financial operations like customer billing + Ability to trouble-shoot and solve problems by analyzing data from multiple sources and timelines—including incorporating cost/benefit and operational risk analysis into decisions and recommendations + Ability to handle sensitive customer and operational information + Advanced knowledge of the various failure modes for advanced meter technology preferred—including identification and resolution paths + Basic understanding of enterprise/solution architecture preferred + Technical capability across multiple pillars of operational work—including automation, configuration management, and troubleshooting of connected devices + Ability to train peers in a similar work function + Able to present to management on core processes; able to identify/present solutions for performance/quality issues **Any certificates, licenses, etc. required for the position** + ITIL Certification Preferred **OTHER ATTRIBUTES** **Functional Knowledge -** Knowledge (advanced) of utility operations, information technology service delivery model, metering, telemetry, intelligent electronic device (IED) or internet-of-things (IoT) concepts preferred; knowledge of the technology behind the operation and remote control of internet-enabled devices preferred; knowledge of mesh network concepts preferred **Business Expertise** - Understanding of the utility business model preferred; advanced understanding of utility operations field practices preferred; understanding of ITIL practices preferred; understanding of how devices and their data are being used throughout the enterprise preferred **Leadership -** Ability to organize and lead a team of peers and/or stakeholders to solve challenging problems; capable of thought leadership on core technology and processes **Problem Solving -** Ability to identify problems and actively seek solutions both independently and engaging others for help; ability to identify and prioritize activities and tasks within a set of predefined constraints; ability to analyze data, identify trends, and determine the likely causes of problems **Impact -** Responsibility for device data collection, device performance and proper execution of automated business processes—i.e. meter-to-cash; responsible for understanding the proper operation of technical solutions and processes to ensure the best value to the customers and organization **Interpersonal Skills -** Ability to communicate clearly in person, over the phone and in writing; ability to problem-solve in a team environment; ability to transfer knowledge and train colleagues who are new in position \#LI-TM1 **Primary Location:** Louisiana-New Orleans Louisiana : New Orleans **Job Function** : Professional **FLSA Status** : Professional **Relocation Option:** No Relocation Offered **Union description/code** : NON BARGAINING UNIT **Number of Openings** : 1 **Req ID:** 114587 **Travel Percentage** :Up to 25% An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position. **Job Segment:** Testing, Firmware, Solution Architect, QA, Quality Assurance, Technology, Quality