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Revenue Manager Salary in Fort Lauderdale, FL

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Assistant Manager

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Assurance Manager

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Contact Manager

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Controls Manager

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Credit Manager

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Customer Experience Manager

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Department Manager

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Deployment Manager

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Design Manager

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Development Manager

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District Manager

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Education Manager

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Escalation Manager

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Evaluation Manager

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Executive Manager

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Fuels Manager

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General Manager

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Hotel Manager

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Implementation Manager

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Incident Manager

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Information Manager

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Installation Manager

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Insurance Manager

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Location Manager

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Manager

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Night Manager

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Operations Manager

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Practice Manager

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Process Manager

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Procurement Manager

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Program Manager

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Proposal Manager

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Purchasing Manager

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Receiving Manager

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Regional Manager

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Release Engineer

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Reporting Manager

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Resident Manager

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Scheduling Manager

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Section Manager

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Software Manager

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Sourcing Manager

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Strategy Manager

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Territory Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Website Manager

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Zone Manager

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Retail Manager, Operations
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Pacific Retail Capital Partners, Fort Lauderdale
Marketing Manager - Broward MallAre you ready to take the lead in shaping the future of retail experiences? Do you thrive in a fast-paced environment where creativity meets strategy? If so, we want YOU to be our next Marketing Manager at Broward Mall!Pacific Retail Capital Partners is a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Our team of executives and strategic partners draw on decades of experience with major national shopping center owners to deliver top-tier service as an operating partner and provide efficient oversight of the company's own portfolio. Our broad-based talent is versed in multiple disciplines, from investment and development, which enables the company to quickly assess market opportunities, to management, marketing, and leasing, which allows it to control costs effectively and maintain the quality of its properties. This position is based in Plantation, FL, but our company operates nationally, particularly in large regional malls.As the Marketing Manager, you will develop and implement marketing programs for Broward Mall that are based on the center's strategic goals. The three main focus areas are Marketing for Leasing, Marketing for Sales, and Marketing for Pre-Development.To be successful, you should have:Bachelor's degree in Marketing or related field and/or 3 - 5 years in professional experience, retail, and/or related shopping center experienceKnowledge of marketing fundamentals and research and reportingExcellent with PC, Excel, MS Word, PowerPoint, Illustrator and/or Photoshop Ability to quickly learn and use new systemsStrong organizational, time management, and delegation skillsExcellent interpersonal, verbal, and written communication skillsSocial Media skills and experience posting for a companyAbility to deal with multiple tasks effectively and establish prioritiesStrong attention to detailMust have flexibility to work varied schedules, including weekends and eveningsYour responsibilities as the Marketing for Broward Mall will include:Provide Superior Client Service Collaborate with the property team to develop and execute comprehensive, research-based strategic planning that directs marketing efforts to enhance asset value by actively participating in the leasing process (permanent and specialty), driving sales, laying the foundation for development, and thought leadership. Ensure the properties' annual marketing plan is directed at achieving the owner's objectives, focused on leasing, sales, and revenue, utilizing the resources and tools availableMonitor, control, and adjust, as appropriate, marketing budget and goals to meet year-end projectionsResponsible for the procurement and development of programs involving outside consultants such as public relations firms, advertising agencies, and other vendorsReview monthly sales reports to have a thorough knowledge of retailer sales, track key retailers and category trendsMarketing Strategy Implementation Have a thorough knowledge of the area market, including all competitive properties, area and customer demographics, and available mediaEffectively execute an advertising program and strategy to increase center foot traffic, tenant sales, and participation in the marketplaceCoordinate special events and community relations programs to support the strategic plan; work with retailers to involve them as appropriate; track and produce results summaries to determine impact on center traffic and sales; monitor center perception and brand.Develop a strategic public relations and media planAdvertising and Sales PromotionsStrategically plans and executes center advertising and sales promotionsExecutes media buys with various media outlets to determine placement and contentExecutes reports/analytics for reviews of sales promotion programsPerforms market studies to understand retail sales performance by category as well as sales performance of competitive centersTenant and Community RelationsDevelop and cultivate relationships with store managers to maximize foot traffic, sales, and exposureDevelop and implement opportunities for Tenant cross-promotions to improve salesDevelops and maintains relationships with community groups, civic leaders, nonprofit organizations, and local influencers CommunicationsIn conjunction with the General Manager and senior company management, is the local center spokesperson for all public relations and directly interfaces with the media as necessary to further the objectives of the center and promotes the best interests of the companyUses center's campaign and branding guidelines and oversees all aspects of in-mall signage, including but not limited to center directories, duratrans, barricade, static sticker in-center sign programs, LED board content, exterior static billboards Frequently communicates with tenants Builds, cultivates and maintains relationships with tenants Develops Marketing AMRThought leadership, brand ambassador, and community liaison for the asset. Strategically partner with local groups, hotels, offices, schools, nonprofit organizations, and local influencers to support the pre-development phase Digital: Website / Social Media / E-Newsletters / Digital Assets/ SMS/ Text-To-ConciergeLeads the strategic vision of the center's website and designs same for optimization and friendly user interface - both customer and tenantMonitors website usage & analytics every monthImplements all social media content that effectively promotes the center and its brand, retailers, and events - with a consistent voice and professional presentation consistent with a first-class shopping centerShows growth across all platforms and reports accordingly Creates programs across digital platforms and leverages digital assets to increase awareness for the Center and its retailersSpecial Events Plans and implements all center or city events that take place on the property Serves as primary contact for all event operationsCoordinates events' operations, participating departments & vendorsMonitors event expensesReview event logistics and performanceResearches and recommends appropriate events for center participation and sponsorshipConducts a timely post-event and/or post-promotion meeting review of event/promotion to determine viability and changes/adjustments for the following yearSignage & Visual Merchandising Manages center signage, visual merchandise displays, and vacant storefronts within budget guidelinesCreates holiday décor plan in conjunction with General Manager; partners with Engineering and Maintenance for center seasonal décor, creates a calendar of tasks, and monitors budgeted expensesRecommends and researches additions to and changes in seasonal décorBest-in-Class Benefits and Perks:We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package, including:Comprehensive health coverage: Medical, dental, and vision insurance providedRobust retirement planning: 401(k) plan available with employer matchingFinancial security: Life and disability insurance for added protectionFlexible financial options: Health savings and flexible spending accounts offeredWell-being and work-life balance: Paid time off and holidaysPlus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.Ready to take your career to the next level? Join us in making Broward Mall the go-to shopping, dining, and entertainment destination!If you're passionate about creating memorable moments, optimizing efficiency, and thriving in a fast-paced, vibrant environment, this is the opportunity you've been waiting for! Please reference "Marketing Manager - Broward Mall" in the subject line.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
General Manager- Resort experience required
Performance Hospitality, Fort Lauderdale
B Ocean Resort is currently searching for a remarkable General Manager for our flagship and iconic resort in Fort Lauderdale Beach. Our ideal candidate will be engaged, authentic, and prepared to operate a "best in class" resort!Company OverviewPerformance Hospitality is a lifestyle hotel management company committed to providing outstanding service to its guests. We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that applying innovative practices along with transparent communications is a fundamental part of our excellent execution.Role Overviewthe General Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation and delivering a return on investment to ownership. Other responsibilities may include but are not limited to the following:Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.Holding property leadership team accountable for strategy execution.Guiding professional development of the property leadership team and all team members.Ensuring sales engines are leveraged.Building owner loyalty through proactive communication, setting, and managing expectations, and delivering solid business results.Being active in the local community to build strong relationships with local officials, businesses, and customers.Duties and Responsibilities• Function as the primary strategic leader of the hotel with responsibility for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance and sales and revenue management.• Analyze business results and work with the leadership team to develop effective strategies to address needs.• Make key decisions and oversee execution, removing obstacles to success and ensuring appropriate resources are available to achieve business results.• Ensure brand standards are met with the objective of meeting or exceeding guest expectations; communicating follow-up actions to the team as necessary.• Drive the sales culture in the hotel through active involvement in the sales process, including encouraging the leadership team to develop effective revenue management strategies and setting aggressive goals that will drive the property's financial performance.• Prepare an annual budget and business plan in collaboration with appropriate department heads to ensure the smooth operations of the hotel, set financial goals and plan expenses.• Monitor actual sales and revenues to determine variance and assess goal accomplishments.• Create and lead an environment in which all associates have the ability to reach their full potential.Skills and QualificationsExperience:At least five (5) years General Manager in a full service or similar-sized hotel in a large full-service property.Full -Service hotel experience.Branded hotel experience.Strong financial knowledge is required.Have a proven track record of meeting budgets, understanding P&L statements, and cost controls.Proven ability to deliver exceptional guest service results as measured through guest satisfaction.Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).Education:HS Diploma or equivalent. Bachelor's degree in Hotel & Restaurant Management, Hospitality, Business Administration or related major is highly preferred.Skills:Excellent written and verbal communication skillsExcellent interpersonal skills, with the ability to build and maintain strong relationships with key stakeholdersDetail-oriented and well organizedIndependent work ethic, self-motivated and fast learnerDemonstrated organizational and multitasking skillsWe are proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.
Front Desk Manager | Ft Lauderdale Downtown Courtyard Marriott
Shaner Hotel, Fort Lauderdale
ABOUT THE TEAM Shaner Hotels has an amazing opportunity to join our team at our Fort Lauderdale Downtown Courtyard by Marriott. This 137-room hotel is located just miles from Fort Lauderdale Beach, with an amazing rooftop bar and pool to satisfy our guests. With over 2300 square feet of flexible meeting space, this hotel is the perfect opportunity to expand your hospitality career.ABOUT US Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!JOB DESCRIPTION Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! ResponsibilitiesMaintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
General Manager
Gravity IT Resources, Fort Lauderdale
Job Title: General ManagerLocation: Broward CountyWork Authorization: USC/GC HolderJob Type: Direct HireJob Overview:Our client is looking for a hands-on General Manager to lead their business through its next stage of growth. This is a true general management position, requiring strong skills/experience in leadership and management across multiple functional disciplines (Strategy, Marketing, Sales, eCommerce, Operations, Finance, HR, M&A). You will lead a small (+/- 12) and dedicated team to grow the business organically and through strategic acquisitions.Responsibilities:Manage business day-to-day operating as the leader of all corporate functions including Strategy, Marketing, Sales, Customer Service, Purchasing, Operations, Finance and HR.StrategyAssess current strategy, capabilities operations and financial results.Work closely with Board of Directors to develop/refine/adjust strategy and plans to position company to achieve 5-year growth objectives.Communicate and galvanize support for corporate Vision/Mission/Values across internal team and external stakeholders.Leadership, ManagementAssess current personnel/team, define/refine roles and responsibilities as required, identify talent gaps, build and execute talent acquisition strategy to plug gaps to reach 5-year growth objectives.Develop a strong employee value proposition ("EVP") to attract/grow/retain the best talent.Translate longer term strategic goalsinto 1-year operating plans across all functional disciplines.Provide clear goals, objectives and regular performance feedback to each team member- provide strong leadership, coaching, training and support to help company and individual team members achieve their goals while holding team accountable for results.MarketingWork closely with Marketing team to clearly define target market and customer value proposition, build brand awareness within target market, execute lead generation campaigns to drive customer acquisition and retention across various market segments.Develop reports that accurately gauge progress, trends and results across all brand building and lead generation activities.SalesLead Sales and Customer Serviceteam to drive Estimate and Sales Order growth and conversions.Develop reports that accurately gauge progress, trends and results on important KLI and KPI, including but not limited to online sales, phone sales, order-to-fill ratios, customer satisfaction, etc.FinanceBuild and manage annual budget aligned to corporate strategy and financial goals.Define/Review KLI, KPI and financial metrics and build reporting mechanism to provide monthly and quarterly progress updates to Board of Directors.Work diligently to identify capital investments that drive growth.Keep a sharp eye on SG&A expenses to expand EBITDA margins.Manage cash flow effectively via tight control of AR outstanding and weekly AP monitoring.R&D and OperationsWork closely with purchasing team to source and design/develop innovative products that meet client needs.Work closely with operations team to streamline all aspects of receiving, inventory management, pick/pack/ship and returns processing with a focus on providing excellent customer service while maximizing ROI for inventory.Successfully balance inventory levels to maximize return on assets while minimizing lost revenue due to stock-outs.Requirements:15+ years of total business experience.10+ years leading and managing people in a business environment.5+ years of meaningful experience and demonstrable knowledge/expertise in at least 3 of the following functional areas: General Management, Strategy, Digital Marketing, WarehouseOperations, Procurement/Purchasing, Finance, M&A, Human Resources.5+ year of P&L managementMBA required.
General Manager - Broward Mall
Pacific Retail Capital Partners, Fort Lauderdale
General Manager - Broward Mall Are you a visionary leader ready to transform the shopping experience? We're on the lookout for a dynamic and results-driven General Manager to spearhead Broward Mall into new heights of success!Pacific Retail Capital Partners is a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Our team of executives and strategic partners draw on decades of experience with major national shopping center owners to deliver top-tier service as an operating partner and provide efficient oversight of the company's portfolio. Our broad-based talent is versed in multiple disciplines, from investment and development, which enables the company to quickly assess market opportunities to management, marketing, and leasing, which allows it to control costs and maintain the quality of its properties effectively. This position is based in Plantation, FL, but our company operates nationally with a particular emphasis on large regional malls.As General Manager, you will provide complete scale management direction for the property to meet ownership objectives, which include successfully performing the following principal accountabilities:Management, Operations and MarketingMaintain safety, cleanliness, and integrity of all areas of all buildings, systems, and equipment for all property users.Perform daily property inspections to ensure the highest levels of standards.Prepare the team to respond to emergencies and crises.Have thorough knowledge of the area market, including all competitive properties and area demographics.Develop and maintain an appropriate level of involvement in community affairs and activities representing the property's interest.Enforce all tenant lease requirements.Manage the activities of the property's marketing manager.Establish an effective working relationship with all department store managers and key merchants, including specialty tenants, to understand and drive sales.Coordinate the property's operational aspects to protect, maintain, and improve the value of the owner's asset.Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations, and pass the operations audit's compliance portion.Implement preventive, ongoing & anticipated maintenance/repair programs.Select contracted services by developing scopes of work, requesting bids, and monitoring performance per scopes of work and contractual agreements.Manage multiple employees through effective communication, supervision, training, and scheduling to ensure tasks are completed timely & within budget.Develop multi-year capital project plans and manage the process to complete the capital projects.Manage tenant construction with contractors, tenants, and consultants.Compliance with local codes and regulations.Monitor the performance of in-house and contracted services and take necessary action to ensure in-house performance and contracted services (security, landscaping, janitorial, etc.) perform up to our standards.Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.Purchase building and maintenance supplies, machinery, and equipment.Establish and maintain appropriate communication with all staff and develop protocols for information sharing.Leasing Work with the property's Leasing Specialist to execute new and renewal leases to meet or exceed client objectives.Direct activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue.Develop an effective working relationship with the property's leasing specialist to ensure budgeted leasing activity occurs.Negotiate all tenant rent reduction or termination requests.Financial Performance and Reporting Drive NOI - Achieve (and, wherever possible, exceed) budgeted net operating income for the property.Determine opportunities to improve Tenant recovery ratios.Manage property's capital to budgeted levels.Direct the timely preparation and implementation of all financial reports, including budgets, monthly/quarterly reports, sales reports, variance reports, cash flow analyses, and forecasts.Monitor the collection of all rents and execute appropriate collection processes.Ownership Relationships Establish and maintain an effective working relationship with the owner partnership team.Employee Motivation and Development Direct and supervise the activities of all property employees. Resolve employee issues & work with Insperity to manage employee performance.Develop a personnel action plan for each direct report to identify opportunities for further career development. Ensure that all supervisory employees do the same for their direct reports.Provide regular employee feedback via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms.Coordinate appropriate training for property personnel.To be successful as our General Manager at Broward Mall, you should haveBachelor's degree or related field and/or 5-10 years in retail property management. Understanding of financial aspects of property performance Excellent skills in navigating the internet, Excel, MS Word, and PowerPoint. Ability to quickly learn and use new systems.Best-in-Class Benefits and Perks:We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package, including:Comprehensive health coverage: Medical, dental, and vision insurance providedRobust retirement planning: 401(k) plan available with employer matchingFinancial security: Life and disability insurance for added protectionFlexible financial options: Health savings and flexible spending accounts offeredWell-being and work-life balance: Paid time off and holidaysPlus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.Ready to embark on a new adventure? Join us on this exciting journey as we redefine the shopping landscape and create a destination where people love to shop, connect, and celebrate! Please submit your resume and cover letter to [email protected] Please reference "General Manager - Broward Mall" in the subject line.We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
SEC Assurance Sr Manager
Solomon Page, Fort Lauderdale
Our client is looking for a permanent SEC Assurance Senior Manager to work onsite out of their Fort Lauderdale, FL offices. In this position you will work directly with Partners and key client contacts. You will leverage your skills as a relationship manager, leader and skilled technician to guide your assurance team and provide and excellent client experience as well as provide a quality product by using integrity and proven audit methodologies.MUST BE A U.S. RESIDENTResponsibilities:Plan and Perform annual financial statement 10K audit and quarterly financial statements and 10Q review for public company regulated by SEC.Perform audit procedures and analytics in accordance with PCAOB standard on multiple key financial statement line item and related footnotes, including income tax related records (Federal Tax, State Tax, Foreign Tax, and Tax benefits), revenue section, debt section, inventory section and other sections. Identify accounting and auditing issues and perform research to solve those issues.Assess risks and internal controls and operation process by identifying risk of material misstatement and related control in accordance to PACOB guidance.Recommend changes in management monitoring, assessment, and motivational practices, in the internal control structure, and in operating processes; provides financial control information by collecting, analyzing, and summarizing data and trends.Identify risk areas, prepare audit scope and objectives, and prepare audit programs.Plan and Perform project audits for in accordance with AICPA standards.Perform testing, analytics and assess risks and internal controls and operation process by identifying risk of material misstatement and related control in accordance to AICPA guidance.Perform design effectiveness and operational effectiveness for internal controls at key financial function including revenue recognition process, debt related process, and corporate tax related process.Identify material weakness on the internal control to enhance the process.Required Qualifications:At least 8 years of related work experience.A degree in Accounting.U.S. CPA license.Excellent project management skills; advanced written and verbal communication skills.Dedication to teamwork and leadership.Integrity and the ability to work in a fast paced professional.If you meet the required qualifications and are interested in this role, please apply today.The Solomon Page DistinctionOur teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve.About Solomon PageFounded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, X, and LinkedIn.Opportunity Awaits.
Senior Events Manager - Hilton Fort Lauderdale Beach Resort
Hilton Global, Fort Lauderdale
The Hilton Fort Lauderdale Beach Resort is looking for a Senior Events Manager to join their Events team!This stunning 374 room hotel is located three miles from Las Olas Boulevard's vibrant restaurants and shops, offers a full-service spa, multiple dining options and also boasts an outdoor pool and private cabanas. What are the benefits of working at Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events.Specifically, your essential functions will be to perform the following tasks to the highest standards:• Organize, plan and prioritize your duties by developing plans and goals. • Timely communication to internal and external clients via telephone, email, written documents or in person. • Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. • Demonstrate knowledge of job systems, products, systems, and processes. • Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. • Selling and influencing both internal and external clients. • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. • Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. • Participate in customer site inspections and assist with the sales process as necessary. • Other duties as necessary based on business needs. • Regular attendance.What are we looking for?• Minimum Years of Experience: two (2) years Hospitality related experience at manager level. • Experience in supervision or management of 1-3 people.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc)Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!