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Technology Engineer Salary in Dublin, OH

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Global Technical Support Engineer - Refractive
Zeiss Group, Dublin
About Us:How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What's the role?As a Global Technical Support Engineer , you get to work with an astonishing team that plays a vital role customer support. Show case your skills and experience with process enhancement.The Global Technical Support Engineer, will maintain customer satisfaction, providing 2 nd level and escalation support for systems utilizing Refractive Lasers, which can be both verbal and written technical support to end users, regional Carl Zeiss Meditec Technical Support, Field Service Representatives and International Affiliates and Distributors. Processes, evaluates, and categorizes problem escalations from the field independently and takes over the responsible control in case of escalation. Works with other department personnel to ensure that current and future products meet all service, quality and performance requirements in an effective and profitable manner.Sound Interesting? Here's what you'll do:Provide 2nd level service to Field Service Engineer globally (1st level service) and be responsible for addressing escalations of complex issues raised.Provide technical support for specific issues related to installations and repairs either by phone, remotely or on-site.Act as our service representative in the respective research & development projects.Point of contact for all data management technical questions and integration solutions from Technical Support, Field Service Engineers, Affiliates and Distributors, Sales, Customer Service, Parts and customers primarily via telephone and email, and occasionally on-site at customer locations.Assist in escalation issues/calls regarding connectivityPartners with international colleagues/engineering departments on solving technical issues and customer problems in the area of connectivity, system administration and data management.Remain current with technical expertise in data management, networking, and system integrations.Monitor quality reports to ensure that service problems are being adequately addressed by EngineeringDo you qualify?Minimum of 8 years of related experience in Electronics, Fine Mechanics, Electro-mechanical, Data Networks, Optics or Medical Field Service.Minimum 5 years of experience in Zeiss refractive lasers field service (MEL80 / MEL90 / VisuMax) preferred.BS in Engineering, Computer Technology, Electronics or related fields preferred.A+ and Net+ certification preferred and knowledge of laser/refractive products.Knowledge of ophthalmic anatomy and diseases of the eye.Understanding of the mathematical and physical theories of operation on all assigned equipment.Ability to troubleshoot all assigned equipment, including data networks.Must be able to be trained to service fine mechanics electro-mechanics, high energy lasers, data management systems/networks and optics. High degree of technical proficiency, excellent problem-solving skills, and strong analytical abilitiesExperience with basic electronics, mechanics, personal computers, operating systemsExpert knowledge of networking set up, protocols and troubleshootingExpert knowledge with Windows operating systems and general PC knowledgePreferably a minimum of two (2) years DICOM experiencePreferably a minimum of two (2) years HL7 experiencePreferably a Basic knowledge of SQL.We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The hourly pay range for this position: SF Bay Area $54.00 - $67.00 Texas/SW US $46.00 - $58.00The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.This position is also eligible for a performance bonus.ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.ZEISS is an EEO/AA/M/F/Disabled Veteran EmployerYour ZEISS Recruiting Team:Tina EilermanZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Senior Project Development Director
Zeiss Group, Dublin
About Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What’s the role? The Senior Project Development Director will be responsible for working with multiple internal teams to ensure execution of an important project plan involving semiconductor technology, ensuring execution of the project plan and tracking. The Senior Project Development Director will perform planning for primary development of an in-line fab tool, specifically with expertise of real semi fab tool requirements, and will establish a network of suppliers and external partners, maintaining interface to support projects. The expectation is to drive the execution of ZEISS platform strategy by identifying commonality wherever applicable (e.g., interface internally with ZEISS BUs to identify where sub-systems are already available to save time & cost).  The position will also work with the patent department to screen the IP landscape and secure necessary IP.  Sound Interesting? Here’s what you’ll do: Support the strategic planning for ZEISS strategy in Advanced PackagingDrives development of workflow solutions for advanced packaging, failure analysis and productionDevelop workflow solutions that leverage ZEISS portfolio of technologies and SW analyticsHelp guide and align market trends, customer needs and appropriate solutions (HW, solution flows ad SW) internallyCoordinate internal teams to develop workflows that solve big problems, driving customer validation and identifying further optionsResponsible for the product roadmap together with the teamIn cooperation with the departments and interfaces within ZEISS, analyze market specification and elaborate technical requirementsDrives the strategic partnerships and is responsible for supporting with project management skills and taking an active lead on strategic projectsDevelops and fosters strategic partnershipsResponsible for definition of an ILX business case with all relevant parameters and deriving scenarios from the business casesCoordinate multi-disciplinary project teams and technical leadsSupports with systematic project management methods and leading strategic projectsResponsible for materials, presentations, and communications to internal and external stakeholders and represents ZEISS in all aspects of internal and external interactions (also responsible for aligning and approving the materials, presentations and communications prior to external use)Assessment of field and customer performance data together with solution and service managers to decide on improvement prioritiesDo you qualify? MS or PhD Degree in technical field strongly preferred.10+ years relevant experience working in a technical discipline working as an engineer or scientist for an advanced packaging related manufacturer.Experience with application of light microscopy, x-ray, e-beam or ion beam imaging and associated analytical tools preferred.Excellent written and verbal communication skills is required. The ideal candidate will be equally comfortable communicating with the technical community and developing and delivering effective presentations to internal senior management.Highly organized, meticulous and with a self-motivated “can do” attitude.Strong multi-tasking skills, independent thinker, solutions-oriented personalityWillingness and ability to travel domestically and internationally.  Valid Passport required. The annual pay range for this position is $172,000  – $215,000The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions.  ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.Your ZEISS Recruiting Team:Tracy HollstadtZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). 
Senior Data Center Engineer - Sarnova - Remote
Sarnova, Dublin
Position Title: Senior Data Center Engineer - Sarnova - Remote Req ID: 4557 Location: Remote, United States Remote: Remote Job Description OverviewSarnova is the leading national specialty distributor of health care products in Emergency Medical Services (EMS) and Respiratory Markets and is the industry leader in Revenue Cycle Management within Emergency Medical Services (EMS). The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management. ResponsibilitiesPreference will be given to candidates who live near the following cities: Columbus, Ohio, Dallas, TX, Indianapolis, IN, or Jacksonville, FL. Summary:The Senior Data Center Engineer is responsible for effectively provisioning, installing/configuring, operating, and maintaining data center hardware, software, and related systems. This individual researches, recommends, and implements processes and tools to continuously improve the performance and resiliency of our data centers. This individual ensures that data center and infrastructure hardware, operating systems, software systems, and related procedures adhere to organizational values and standards.Individuals in this position are expected to support project efforts by performing the technical analysis, design, build, test, and implementation tasks. Additionally, as needed, this individual will provide third-level support for systems issues.This individual is responsible for architecting and administering the following environments: Windows server environmentNimble Storage environmentVMware / vSphere environmentData networking (routing and switching including Cisco Nessus NX-OS)Meraki wireless and switchingVeeam backup and replication configuration and testingPalo Alto SDWAN and NGFW environmentsEssential Duties and Responsibilities:Recommend and follow technical standards for data center configuration.Document technical configurations for both datacenters and for cloud architecture.Install and configure servers and necessary applications to support data center and Infrastructure strategy.Configure, monitor, and periodically test backup/recovery of systems.Proactively monitor data center status/health and address issues as appropriate.Perform system upgrades and patches as necessary to include firmware, operating system, and applications.Engage with vendors for license renewals, hardware/software, and support contracts.Support system administrator personnel as necessary to resolve end user and systems issues.Ensure security standards and practices are implemented and maintained within the infrastructure environment.Sets up, configures, and supports internal and/or external networks.Develops and maintains all security and network configurations.Troubleshoots all data center and network performance issues.Maintains and exercises a disaster recovery plan annually.Individual is expected to be generally available 24 x 7 x 365 in case of emergency.Qualifications: 5 to 7 years of experience in a technically diverse environment with wide-ranging responsibilities.Bachelor’s degree in technical discipline (Computer Science/Engineering, Management Information Systems, etc.) strongly preferred; specific technical certifications and additional relevant experience may be considered in lieu of bachelor’s degree.Skills/Experience Required:Extensive knowledge of Microsoft Windows server environments including four years of experience managing Active Directory.In-depth working knowledge and experience with VMware / vCenter / vSphereGeneral working knowledge and previous experience supporting Windows Server Failover Cluster (WSFC) services.Expert understanding of LAN/WAN principles and protocols, including BGP routing.In-depth experience designing, deploying, and managing firewalls (Palo Alto and Panorama experience highly preferred).Direct experience configuring and supporting HP Nimble Storage and Store Once preferredSecurity certification or PCI experience is a decided plus.In-depth knowledge and experience with VEEAM backup solutions is a plus.Reports To:Director, Information Technology Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.PI239776891
Associate Systems Engineer
OCLC, Inc., Dublin
You have a life. We like that about you.At OCLC, we believe you'll do the best work of your life when you're living the best life possible.We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world.  OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.The Job Details are as follows:The Associate Systems Automation Engineer will be part of the team responsible for the day-to-day delivery of services and support across all platforms, including virtual and physical servers, storage, backups, cloud, containers, and disaster recovery. This role will focus on process improvements and automation across all aspects of infrastructure, encompassing on-prem server deployments, patching, self-servicing ticketing systems, and AWS cloud automation. The goal is to make OCLC systems more agile and less disruptive. Additionally, this role will involve assisting senior members on large-scale projects and requires the ability to interact with multiple technology teams within the company.Responsibilities:Administer Unix/Linux systems with day-to-day system resource requests, like system level access, installing packages, discovering, and configuring storage and backup services.Support, maintain, analyze, and solve problems across multiple computing platforms through automation.Identify system activities for automation and eliminating defects in existing processes.Use scripting and automation to effectively manage hosting services.Work with development, database, and operations teams to address day-to-day support requests and issues.Understand virtual environments, cloud computing, containers, storage, and disaster recovery concepts.Document and report on work efforts.Provide feedback and requirements to engineering and solutions teams on technology and automation needs.Qualifications:Bachelor’s degree in a Computer Science related discipline required and skills usually represented by 1-2 years of working knowledge of Unix based systems.Experience with Linux configurations tools like ansible.Must have knowledge to develop bash shell scripts and knowledge of Perl or Python programming languages.Ability to help debug, optimize code, and automate routine tasks.Must be able to work with a variety of operating systems, including Linux, and VMWare. Ability to analyze and solve problems in existing systems.Working Conditions: Normal office environment.ADA/EAA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Technical Support Engineer
Zeiss Group, Dublin
About Us:How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What's the role?As a Technical Support Engineer, you get to work with an astonishing team that plays a vital role providing support to technical support to end users . Show case your skills and experience with process enhancement .The Technical Support Engineer (TSE) will provide advanced technical support to end users (e.g., Consumers, Carl Zeiss Meditec Field Sales and Service Representatives), as well as other Zeiss employees, Affiliates and Distributors, to resolve customer issues. The TSE is expected to utilize in-depth trouble shooting techniques to identify and engineer multi-level solutions to complex issues in accordance with their individual level of knowledge and expertise. For more complex customer issues they are expected to partner with, or escalate to, the appropriate support level or to Field Services as applicable. Additionally, the Technical Service Engineer is expected to work effectively with other departments as needed, to help ensure products meet service and quality performance, while contributing to the attainment of the Technical Support Center's service level goals.Sound Interesting? Here's what you'll do:• Respond to complex technical questions and inquiries from Field Service Engineers, Affiliates and Distributors, Sales, Customer Service, Parts and customers via telephone, fax, email, and occasionally on-site at customer locations.• Contribute insights and feedback to the development of service documentation as requested.• Review performance trending reports generated on the assigned instruments to determine any problem areas. Communicate performance trend information to other departments/teams on a monthly basis.• Proactively maintain or improve his/her level of technical expertise on company products and services, especially dedicated supported products.• Work cross-functionally with various departments, i.e. product or quality teams, to address or resolve customer or general service issues.• Act as a mentor to Technical Support Representatives.Note: Essential functions may not be limited to the tasks and responsibilities listed, and based on business and departmental needs.Do you qualify?• BA/BS in Engineering or Sciences or an equivalent combination of education and experience. Technical experience may be substituted for education.• Minimum of four (4) years of experience as a Technical Support Engineer, or equivalent technical experience.• High degree of technical proficiency, excellent problem solving skills, and analytical abilities required.• Experience with basic electronics, mechanics, optics, personal computers, basic operating systems (Windows 95/98/NT/XP), and strong knowledge of networking set ups and protocols preferred.• A+ and Net + certification strongly desired.• Excellent communication (written and verbal) and interpersonal skills required.We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The hourly pay range for this position is $37.00 -$46.00.This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.ZEISS is an EEO/AA/M/F/Disabled Veteran EmployerThis position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.Your ZEISS Recruiting Team:Clara CresswellZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).