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Business Systems Analyst Salary in Chicago, IL

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Business Process Analyst - II
The Judge Group Inc., Chicago
Location: REMOTESalary: $35.00 USD Hourly - $40.00 USD HourlyDescription: Responsible for reporting and analysis for the Indirect channel. Position provides business intelligence that helps our team evaluate complex issues and make informed decisions. You will partner with internal clients to understand what they need to know, and then design the research plan to get answers. You will generate insights that will help propel our business forward. Candidate must have a strong financial and business analysis skills. High proficiency at SQL, Excel, and Access with preferred knowledge of Teradata • Evaluate business trends and assess monthly and quarterly business performance in driving strategic business analysis and improvement. Advise on risk and opportunity considerations for managing cost and growing the revenue and profitability. • Prepare monthly analysis of business trends and financial results and Key Performance Indicators to be used in management reviews and strategic business analysis sessions. • Create performance reports, including business insights, ad-hoc analysis, and recommendations to executive management. • Work with operations, finance, marketing, and sales departments to determine KPIs. Produce routine operational and management reports for area of assignment. • Sales and Revenue analysis including Sales to Revenue linkage, performance patterns and Churn. • Create financial analysis for new business cases which would include forecasting. • Perform data analytics on new program launches and present insights to finance, sales, marketing, and sales operations. • Engage and communicate with stakeholders in a clear and concise manner. What we're looking for... You're highly analytical and have an eye for detail and accuracy. Making sense of quantitative data is a real strength of yours and you manage to synthesize complex information into easily understood insights. People look to you to solve problems and dig deep into issues. You trust your own judgment and can clearly communicate your recommendations. You're a team player but can also work independently. You can handle tight timelines and you know how to prioritize to get the most important stuff done first. This role will move beyond compiling data and help tell the story behind the numbers to drive continuous improvements and insights. You'll need to have: • Bachelor's degree or four or more years of work experience. • Six or more years of relevant work experience. • Analyzed big data, distilled insights, and made business recommendations. • High proficiency with Teradata, Excel, and Access. At least 3+ years SQL experience, preferably with advanced hands-on PL/SQL knowledge • Ability to perform transformations on large data sets from multiple platforms to drive business answers • Ability to work autonomously with little guidance to drive business needs through data analysis Even better if you have one or more of the following: • Presented complex ideas and insights to a variety of audiences. • Experience with multiple RDBMs i.e., Oracle, MS SQL, Teradata, etc. • At least 5+ years of experience in telecommunications or telephony with a focus on B2B or business enterprise customer management • Knowledge of Company Data warehouse, sales, and revenue reporting systems • Proficient in gap analysis and implementation • Automation experience (KNIME, etc.) • Knowledge in workflow management tools Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Business Systems Analyst (Salesforce)
The Judge Group Inc., Chicago
Location: REMOTESalary: $35.00 USD Hourly - $39.00 USD HourlyDescription: Business Systems Analyst (Salesforce) Fully Remote (CST hours) Long-term contract (W2)JOB DESCRIPTION About the Role As a Business Analyst, you will work within a global team, spanning various time zones and ensure excellent customer service. In this role, you will partner closely with our internal Business Technology group and our Support teams to maintain and enhance our systems and tools largely powered by Salesforce.com. We need a self-starter who can learn quickly, drive deliverables, and take pride in ensuring that the customer and analyst experience is always kept at the forefront.Key Areas of Responsibilities: • Reimagine how customer support can improve customer experience and identify opportunities for technology improvements that lead to best-in-class customer service. • Plan, prioritize, and lead the delivery of systems on the Support roadmap to meet Support strategy and business needs. • Assume the role of product owner in scrum team (s) ensuring business requirements documentation, user story readiness, backlog grooming, user acceptance testing, and release planning. • Work and collaborate cross-functionally with business technology, environments, services, and product teams to prioritize requirements and define the delivery roadmap. • Troubleshoot and triage reported system issues and work with the business and business technology to find viable solutions and facilitate resolution of issues.About You Basic Qualifications • 3+ years of Business Analyst experience, preferably supporting enterprise-sized organizations. • 2+ years' experience working with Salesforce.com Service Cloud. • 1+ year experience with agile development processes. • Ability to be flexible, multi-task, and get things done in a fast-paced and constantly changing environment. • Previous experience providing technical/customer support.Other Qualifications • Bachelor's degree, or equivalent, and relevant working experience. • Familiarity with Coveo and Adobe Experience Manager (AEM) is a plus. • Salesforce certification is a plus. • Proficiency with JIRA and Confluence is a huge plus. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Sr. Business Systems Analyst
The Judge Group Inc., Chicago
Location: REMOTESalary: $50.00 USD Hourly - $55.00 USD HourlyDescription: Our client is currently seeking a Sr. Business Systems Analyst This job will have the following responsibilities: Responsible to gather, document, and receive approval on business requirements (new and changes) ensuring compliance & contractual adherence Responsible for development & execution of the User Acceptance Plan (UAT) plan and scenarios ensuring compliance & contractual adherence Responsible for development & execution of the integration process & architectural diagrams & desk level procedures ensuring compliance & contractual adherence Directs and coordinates individual projects and related activities to ensure project progresses on schedule. Maintains adequate communication regarding project status, risks, issues, and priorities with project sponsors and leadership. Conducts in-depth research and analysis. Anticipate trends, emerging issues and recommend best practices to ensure maximum results and develops metrics. Develops integrated solutions to unique and highly complex problems. Recommends best practices to ensure maximum performance and develops performance measures. Documents performance measurements and process changes. Responsible for overseeing the process of representing the customer and/or stakeholder (internal/external) while collaborating with business and technical units. Acts as a liaison with internal partners and external partners to identify opportunities and needs and researches/develops implementation plans for meeting these needs. Expert working knowledge of analysis, design, development, testing, debugging, implementation, maintenance and/or enhancement of new or existing systems through reporting and documentation. Recognized expert within the function, the division, and the organization. Facilitates project teams and may provide training to lower-level workers to achieve milestones and objectives. Maintains adequate communication regarding project process, status, risks, issues, and priorities with project sponsors and leadership. Qualifications: Bachelor's degree in business and 7 years of analytical experience or 11 years of related experience in lieu of a degree. Expert collaborative, interpersonal, oral, and written communication skills and demonstrated ability to develop accurate and appropriate communications to all levels of management. Strong experience with the MS Office suite. Exceptional research, analytical and problem-solving skills. Expert level ability to make decisions based on analysis and business needs. Exceptional ability to work in high paced environment, handling multiple responsibilities and projects. Expert ability to build cross functional relationships, which includes negotiation and persuasion skills. Expert analytical, conceptual, and logic skills to take high-level business product concepts and translate to operational level business models.Agile/Jira experience Health Insurance experience Finance and Actuarial experience Background in process improvement Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Salesforce Business Systems Analyst
Kforce Inc, Chicago
RESPONSIBILITIES:Kforce has a client in Chicago, IL that is seeking a highly skilled and motivated Salesforce Business Systems Analyst (BSA) specializing in Sales Cloud and Manufacturing Cloud to join our growing team. This role offers an exciting opportunity to contribute to the optimization and integration of Salesforce solutions, driving efficiency and productivity in our sales and service processes.Responsibilities: As a Salesforce BSA specializing in Sales Cloud and Manufacturing Cloud, you will play a crucial role in analyzing, designing, and implementing Salesforce solutions to enhance our sales and services operations Collaborate with cross-functional teams, understand business requirements, and leverage your expertise to drive successful Salesforce initiatives (project based or steady state support) Collaborate with business stakeholders to understand and document requirements related to Sales Cloud and Manufacturing Cloud functionalities Conduct thorough analysis of current business processes and identify areas for improvement and optimization Design and implement Salesforce solutions with a focus on Sales Cloud and Manufacturing Cloud Configure and customize Salesforce to meet business needs, ensuring alignment with best practices Collaborate with IT and other teams to ensure seamless integration between Salesforce and other systems used in sales and service processes Provide training to end-users on Salesforce functionalities, ensuring effective adoption of Sales Cloud and Manufacturing Cloud features Offer ongoing support and address user issues and concerns Create and maintain comprehensive documentation related to Salesforce configurations, customizations, and processes Conduct thorough testing of Salesforce solutions to ensure data accuracy, system integrity, and optimal performance Stay updated on Salesforce releases, new features, and industry best practicesREQUIREMENTS: Bachelor's degree in Business, IT, or a related field Salesforce certifications related to Sales Cloud and Manufacturing Cloud are highly desirable Proven experience as a Salesforce BSA with a focus on Sales Cloud and Manufacturing Cloud Strong understanding of sales and service contract processes Excellent analytical and problem-solving skills Effective communication and collaboration skills The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Business Analyst
CAI, Chicago
Business AnalystReq number:R2273Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs the Business Analyst will work closely with project managers and cross-functional teams to support technology deployments, platform evaluations, and enhance business processes.Job DescriptionWe are looking for a Business Analyst to bridge the gap between business stakeholders and IT solutions, ensuring that our projects deliver value and align with our strategic goals. This position will be full-time and remote. What You'll Do Collaborate with project managers to ensure seamless integration of business analysis within the project management lifecycleElicit, analyze, and validate requirements for changes to business processes, policies, and information systemsDevelop comprehensive technical documentation that clearly outlines system functionalities, business processes, and user guides to facilitate understanding and usage across all levels of the organizationFacilitate requirements gathering sessions and work with stakeholders to define and document business needs, and securing formal signoff from stakeholders to ensure alignment with business objectives and approval for project progressionTranslate business requirements into user stories or functional specifications for IT implementation, ensuring clarity for development teamsAct as a liaison between technical teams and business units, fostering a collaborative environment to ensure successful technology solutions Participate in Agile ceremonies and work closely with the scrum team, providing support as needed to the ScrumMasterUtilize project management tools such as Jira or Azure DevOps to track and manage business analysis tasks within project frameworksPerform analysis on existing systems and processes, recommending improvements and innovative solutionsSupport the creation and execution of test plans to ensure solutions meet business requirementsContribute to the development of training materials and assist with user training sessionsManage and prioritize backlogs in coordination with business product owners and project managersDevelop a deep understanding of the business domain to add value to discussions and decision-making processesWhat You'll Need Required:Bachelor's degree in IT, Business, or a related field2-4 years of experience in a business analysis role, preferably within an IT or technology-focused environmentDemonstrated experience with Agile methodologies and working with Agile teams; familiarity with Scrum and Kanban is a plusExcellent analytical and problem-solving skills, with the ability to handle complex information with accuracyStrong communication and interpersonal skills, with a track record of effectively engaging stakeholders at all organizational levelsAdvanced knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and the ability to quickly adapt to new technologiesExperience in developing and executing test plans to validate solution effectivenessAbility to work collaboratively in a team environment as well as independently with minimal supervisionFlexible and adaptable, able to navigate shifting priorities and embrace new challengesExperience with multiple SDLCs Preferred:Proficiency with tools like Jira or Azure DevOps for managing requirements and tracking project progressPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Business and Reporting Analyst
The University of Chicago, Chicago
DepartmentF&A Quality Management & TrainingAbout the DepartmentFinance and Administration represents a committed group of people who serve the University in a variety of areas including Financial Services, Information Technology Services, Risk Management, Internal Audit, Compliance, Human Resources, and Shared Services.The goal of our division is to provide the services and support needed to foster an environment of academic and research excellence at the University of Chicago. Our team is dedicated to collaborative partnerships with our colleagues and customers that lay the foundation for an exemplary service delivery process. Finance and Administration is fully aligned with the strategic and academic priorities of the University, and each of the units within our division is tasked with implementing the processes necessary to achieve lasting excellence.The F&A Knowledge and Optimization department within F&A has three teams: Operational Excellence (OpEx), the Knowledge and Support Center, and the Training and Change Center. The OpEx team mission is to maintain service consistency to campus constituents across administrative functions, through data-driven business process improvement efforts. The team ensures coordination between ITS Oracle Solutions, administrative functional staff, and internal department teams. Operational Excellence ensures current work and new initiatives best meet institutional goals for excellence in client service and process efficiency. Additionally, the OpEx team will lead ERP governance, including enhancement and defect prioritization.Job SummaryThe Business and Reporting Analyst reports within the Operational Excellence team of the F&A Knowledge and Optimization department. The data expertise, logical thinking, and process orientation of the team's analysts allow the team to meet its mission.The Analyst will use data and analytical models to identify trends to improve service delivery and process improvement. By embodying a collaborative and helpful client services approach in partnering with university staff and the community, the analyst ensures the Knowledge and Optimization team addresses any service delivery issues and incorporates feedback into team operations.The Analyst will monitor service performance of the Knowledge and Support Center, as well as administrative functional centers, identifying opportunities for continuous improvement and making recommendations to OE and senior leadership. The Analyst participates in the service performance and evaluation process via: aggregating data from source systems (i.e., Workday, ServiceNow, Concur, Orbit ), collating, compiling operational metric data into key performance indicator (KPI) operational reports, analyzing data to identify trends and root causes for performance issues. The analyst will transfer data summaries into existing formats and templates for presentation to leadership.The Analyst will work with team leadership to advance continuous improvement projects by developing value propositions, creating implementation plans, and collaborating with stakeholders throughout the project. The analyst will apply project management techniques to ensure common understanding of a project's critical path, stakeholder requirements, milestone dates, resource needs, concept creation and evaluation methods. The Analyst collaborates with team members on business analysis, requirements gathering, optimization strategies, and business processes reviews. The Analyst will conduct ongoing virtual and in person stakeholder meetings, presentations and workshops. The Analyst will collaborate on system testing, in coordination with team colleagues and leadership. The Analyst contributes to ensuring the team maintains University expertise in reporting from financial, HR, and service delivery systems. The Analyst will assist team colleagues and leaders in the design and development of reports needed by campus users and University leadership. This role adheres to report creation practices developed by ITS and functional Oracle and Workday experts, as well as team colleagues and leaders, to ensure reports are consistent across the teams.ResponsibilitiesMaintains relationships with central and academic administrative leaders, including face-to-face meetings, to ensure service expectations are met and/or identify opportunities for continuous improvement.Staffs and attends Service Delivery Network Governance convenings, ensuring decisions are translated into action plans, leading to intended outcomes.Creates KPIs and evaluates metrics to evaluate process and service performance, and coordinates with OE team leaders to identify, implement, and track remediation actions.Develops analytical models to identify trends to improve the customer experience, and helps to ensure/improve the overall quality of OE service delivery.Participates in ongoing review, audit, and reporting process of service delivery performance.Develops project charters outlining the value proposition for each continuous improvement project, prioritizes and creates implementation plans, and seeks approval through OE established governance committees.Develops optimization strategies.Ensures solutions meet business needs and requirements.Coordinates with OE teams, central and academic divisions, throughout the lifecycle of each improvement initiative.Regularly examines data reports to locate and resolve mistakes throughout.Accurately analyzes and collects data for various types of business reports.Creates basic business reports that provide insight into key data points.Communicates the results of data analysis in written and verbal form to leadership.Designs, builds, and maintains basic functional visualizations (reports and dashboards).Profiles data and document objects, business rules, and caveats.Performs and documents data analysis, data validation, and data mapping/design.Participates in requirements analysis for campus client and functional center specialist data needs.Analyzes operational, performance, and compliance reporting.Helps interpret metrics to identify trends and coordinates with team leaders to assist implementing and tracking changes.Performs other related work as needed.Minimum QualificationsEducation:Minimum requirements include a college or university degree in related field.---Work Experience:Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.---Certifications:---Preferred QualificationsEducation:Graduate degree in data science, statistics, public policy, business, analytics or a related field.Experience:Working with multiple administrative or support functions within a complex organization, especially an academic setting.Background and/or education in a financial environment or field.Technical Skills or Knowledge:Oracle Fusion Cloud Financials reporting and data structure.Workday HCM, Payroll, Time and Applicants.Understanding of chart of accounts, general ledger, financial reports, accounts payable, accounts receivables, budgeting and grants.Understand the ERP functional configuration to speak a functional user's language.Proficiency with analysis of financial, human capital, and business process data.Preferred CompetenciesListen and accurately capture others' expectations, ideas, and concerns.Raise issues and push to ensure that the 'right thing' is done despite potential consequences.Analyze client needs through soliciting, evaluating, and acting upon client feedback.Coordinate with other internal units to deliver seamless service to clients.Develop close working relationships with clients (e.g., trusted advisor).Keep the end in mind when dealing with differences in perspective.Manage individual and team assignments to deliver a defined outcome.Manage competing priorities, work simultaneously on multiple initiatives, and meet deadlines.Participate as a team player and positively influence a group.Generate clear/realistic estimates, plans and schedules that helps others understand what needs to be done.Demonstrated ability to utilize spreadsheet software and analyze data.Interpret financial data, produce reports, and present statistical information.Adopt methods and tools or reuse proven work to improve productivity and quality.Excellent written and verbal communication skills.High comfort level with performing quantitative analysis, including accuracy and attention to detail.Critical thinking and problem-solving skills.Excellent organizational skills, adaptability to change, and deadline driven orientation.Work independently, as well as part of a team.Skills in process mapping / business process reengineering.Foster collaboration and partner with others.Proven record of acting on guidance or recommendations to improve service quality.Clear focus on client service.Successfully complete initiatives supported by rigorous analytics.Proven record of working independently, exercising sound judgment, and taking ownership and initiative with minimal direction when needed.Application DocumentsResume/CV (required)Cover Letter (required)When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.Job FamilyCustomer Service & SalesRole ImpactIndividual ContributorFLSA StatusExemptPay FrequencyMonthlyScheduled Weekly Hours37.5Benefits EligibleYesDrug Test RequiredNoHealth Screen RequiredNoMotor Vehicle Record Inquiry RequiredNoPosting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Business System Analyst
First Recruiting, LLC, Chicago
As Platform Engineering's Business Analyst, you will be working on: Requirements GatheringProcess ImprovementSolution DesignRelationships: Roadmaps: DocumentationQualities:You value fostering strong and meaningful relationships and helping others to build and sustain them. Strong verbal and written communication skills and pride yourself in building connections between teams to make them more than the sum of their parts when working on complex projects. An innate curiosity and a drive to understand the "whys" and root causes behind problems and the drive to broaden your knowledge in your investigations.An analytical mindset and the ability to translate business requirements into specific and prioritized objectives that can be delivered by technical teams.A passion for identifying where common solutions can be applied to solve an entire class of business needs or problems.An understanding of project management methodologies such as Agile and Scrum.Experience with process mapping, workflow analysis, and process optimization.The following experience and skills are desirable, but not required: General experience with relevant technology stacks, including but not limited to networking, Linux, Kubernetes, and database technologies, though you need not be a technologist.Prior experience with datacenter information management (DCIM) tools such as d42 and workflow management such as ServiceNow or Jira.Familiarity with interpreted languages like Bash shell, Python, or Ruby.Prior experience in product and/or project management
Business Operations Analyst
CAI, Chicago
Business Operations AnalystReq number:R2061Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs a Business Operations Analyst, you will be responsible for application administration, and system configuration, and may assist with the identification and documentation of ITIL service management processes. The Business Operations Analyst will work closely with other members of the IT Service Management support team, process SMEs, and business partners to ensure operational efficiency and contribute to ongoing strategic initiatives.Job DescriptionWe are seeking a Business Operations Analyst to serve as a point of contact for our business teams and will provide support for various IT Service Management systems and processes. This is a full-time, remote, and long-term contract.What You'll DoAdminister, configure, and maintain systems and/or processes that support IT Service Management and other business systems to ensure optimal functionality and performanceCollaborate with stakeholders to understand business requirements and implement solutions within various systemsAssist with system testing and ensure enhancements of systems and integrations run accurately and efficiently according to business requirementsPerforms process analysis, process mapping, and root cause analysis to clarify business needs and challengesDocument and maintain business system documentation and records.Contribute to the development and maintenance of process documentation and training materialsAct as a point of escalation for complex issues, collaborating with team members to resolve challengesWhat You'll NeedRequired:Bachelor's degree and 5+ years of experienceExperience with content management systems, including configurations and administrationUnderstanding of ITSM applications and processesExperience with service management processesStrong problem-solving and analytics skills to assist with developing technology solutions that solve business problems quicklyCommunicate well both verbally and in writingTeam player, solid work ethic, flexible, able to change direction quicklyGreat organizational skills and attention to detail, ability to juggle and prioritize multiple tasks simultaneouslyPreferred:Experience with the ServiceNow platform, including configuration and administrationPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Workday Business Systems Analyst - REMOTE
Motion Recruitment, Chicago
We are seeking a candidate with strong HRIS systems experience to join for a contract opportunity. The Workday Business Systems Analyst is responsible for ensuring the setup and configuration of all HR Technology-Workday. Manage configuration for Workday, Compensation, Advanced Compensation and Recruiting modules. This is a fully remote opportunity. The resource in this role must be able to work Eastern time hours. Contract Duration: 7 monthsRequired Skills & ExperienceStrong working knowledge of HRIS systems. Workday Ecosystems experience required.High-level understanding of business functions/end-to end processes, strategic imperatives, and project management.Strong business case mentality.Demonstrated consultative skills and ability to effectively facilitate groups to consensus. Ability to create trust and confidence quickly.Ability to exercise independent judgment and creative problem-solving techniques in a highly complex environment using leading-edge technology.Ability to communicate effectively both verbally and in writing; ability to communicate with customers, associates, and management; solid teamwork and interpersonal skills.Ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.Strong business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions.Well-developed organizational and time management skills; attention to detailAbility to develop and deliver training methodologies and materials.Bachelor's Degree Desired Skills & ExperienceWhat You Will Be DoingDaily ResponsibilitiesActs as Systems Administrator for HR technology, which may include HRMS, ATS, Talent Management and HR Portal technology (telephony, case management, knowledge management) by addressing system problems and enhancing system functionality.Partners with Stakeholders which may include HR, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives.Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.Supports teams in identification, analysis and implementation planning of optimizing design, cleansing legacy data, and prioritizing conversion of integrated data.Develops and manages the business process designs and accuracy of associate information such as company data, location data, position data, custom fields, parent/child relationship, etc.Operates as the key liaison with the HR, Accounting/Finance, Internal/External Auditors for SOX compliance issues or new company, locations, departments, etc. set up.Develops and manages the audit process for associate information; work directly with the HR, Benefits, Payroll, Accounting/Finance, IT management teams to provide data integrity, consistency, and reliability throughout the organization.Develops recommendations for process improvements related to data utilization and maintenance.Performs testing responsibilities, including reviewing specifications, creating test scenarios, and overseeing testing of the system.Manages deployment and testing of system patches/new releases.Provides system updates and enhancement recommendations to Stakeholders.Provide and maintain associate training materials.Responsible for developing, implementing, and maintaining associate master data standards and appropriate legal compliance and company policy.Serves as Tier 2 Specialist to resolve complex technical issues raised by associates and managersMaintains and develops a strong working relationship with business owners as a process advocate.Maintains appropriate issue tracking and manage issue resolution process. Supports the development of specific actions and recommendations to mitigate risk and resolve outstanding issues.Creates, maintains, and delivers status reporting for related project activities to key stakeholders.Performs related duties as assigned.Best Regards,Kshitija Karpate | SENIOR RECRUITMENT LEAD - DIRECT HIREOFFICE (678) 855-7388EMAIL [email protected]
Library Systems Analyst
The University of Chicago, Chicago
Description The Library Systems Analyst (LSA) is a librarian position reporting to the manager of Integrated Library Systems (ILS) at the University of Chicago Library.ILS performs operational support, programming, and systems analysis for library systems used by library staff and the public. ILS has particular responsibility for the FOLIO open-source library services platform (LSP), indexing for the VuFind discovery system, and other ancillary systems that Library operations rely on.The LSA provides analysis and support for various ILS-supported systems and integrations, with special emphasis on FOLIO. The LSA takes a leadership role in working with library staff in key positions throughout the library to ensure the needs of departments are met by systems supported by ILS and to provide communications on ILS activities and decisions relevant to all users of ILS-supported systems. The LSA works with library staff to analyze their needs and to help determine appropriate software and/or application configurations, training, and documentation to meet those needs.The LSA develops functional and technical specifications and procedures related to systems and applications and acts as a bridge between functional experts and technical staff. The LSA participates in project teams, manages projects of moderate and large size, and acts as both the primary resource to library staff on computer systems capabilities and as a primary resource for ILS technical staff on library operations. The LSA takes a lead role organizing testing, upgrade activities, and developing requirements for UChicago's FOLIO implementation. The LSA provides production support and acts as a point of contact with our providers and partners, and participates in the broader FOLIO community.The LSA keeps abreast of developments in national standards and information technology as may affect current systems. The LSA serves on committees, work groups, task forces, etc. as may be assigned or appropriate. The LSA may also provide support and analysis for systems used at the consortial level, such as Platform for Open Discovery and ReShare.Responsibilities: Translate business needs of Library units into functional requirements and technical specifications for systems/solutions.Perform and coordinate testing of new or updated systems.Provide troubleshooting and support for FOLIO and other ILS-supported systems.Liaise with external system providers and partners for problem reporting and resolution, submitting enhancement requests and providing input on proposed changes or new products.Document local implementation decisions.Develop and deliver training for ILS-supported systems.Provide analysis and support for management reports from ILS-supported systems.Serve a project lead for projects of various sizes, may serve as project manager.Participate in FOLIO community and other collaborations as appropriate.Qualifications RequiredALA-accredited Master's degree, an advanced degree in a related discipline, or equivalent relevant experience.3 years' experience working with library systems or in related industry experience.Familiarity with applicable library and IT standards.Demonstrated project management skills.PreferredBroad familiarity with library functions and systems that support them.Experience with an academic research library and/or LSP.Experience with systems and workflow analysis.Experience leading inter- or intra-department groups in maintaining systems.Experience facilitating conversations with diverse stakeholders, such as functional experts and developers or vendors.Experience developing and facilitating training sessions.Familiarity with technologies such as SQL, JSON, XML, and/or Web APIs.Familiarity with computer programming languages such as Python or Java.Excellent written and oral communications skills.Application Instructions To Apply: Submit cover letter, curriculum vitae, and reference contact information online through the University of Chicago's Academic Recruiting website: https://apply.interfolio.com/127216. Review of applications will begin after July 21, 2023. Screening of applications will continue until the position is filled or the search is closed.Salary and Benefits: Appointment salary based on qualifications and experience. Benefits include retirement plan, insurance, and paid time off.Questions: Contact Library Human Resources, [email protected].