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Director, AP Performance Task Design
TheCollegeBoard, Montgomery
Director, AP Performance Task DesignCollege Board - Advanced Placement and InstructionLocation: Remote, with an option to work out of the New York City Office Type: This is a full-time position About the TeamAP® is a rigorous academic program built on the commitment, passion, and hard work of students and of educators from both secondary schools and higher education. With almost 40 courses in a wide variety of subject areas, AP provides high school students with the opportunity to study and learn at the college level. Following a decade of rapid growth and expansion in access, Advanced Placement currently faces a range of pressing strategic questions, such as, "How do we support students in under-resourced environments?" and, "How do we effectively support the more than 150,000 educators teaching AP courses around the country and world?" In response to those questions, AP is undergoing an unprecedented investment that shifts the core model from a single assessment to a full year experience and expands the set of AP courses to better meet the demands of preparing high school students to succeed in college and career.About the OpportunityIn this role, you'll drive the creation of innovative pilot task models for AP, in service of a strategy to incorporate projects and performance tasks into more AP Courses and Exams. Your pivotal work supports the College Board's mission by broadening assessment approaches, offering more ways for students to deepen their understanding, showcase their mastery, and earn college credit. Situated within the Advanced Placement Analytics and Strategy Team, your contributions will directly influence the evolution of AP, ensuring it remains relevant, challenging, and accessible to all students.Pilot Task Design and Development (33%)Lead the design effort to align AP leadership, curricular and delivery teams on design principles and requirements for performance tasks in AP, including classifications of emerging approachesDirect and manage the performance task ideation and diligence process through the go/no-go decision for piloting, in collaboration with internal and external subject matter experts and functional experts across AP US History, AP English Language, and AP English LiteratureLead effort to identify self-studier solutions for students participating in projects within AP US History, AP English Language, and AP English LiteratureServe as a reviewer for course and assessment leads as they develop task descriptions to prepare for piloting in AP US History, AP English Language, and AP English LiteratureBased on design principles and pilot experience, advise new course teams as they build out performance tasks for courses under developmentImplementation Support (33%)Advise internal subject matter experts in the creation of teacher implementation guides to support project implementationSupport the execution of launch communications plans for courses on the projects roadmap, in collaboration with internal stakeholders.Advise the professional learning and course audit team to support professional learning supports for courses on the projects roadmapResearch and Strategy (33%)Conduct research on emerging responses in higher ed to AI and extended writing to inform AP approach in humanities coursesPartner with the Director of Innovative Assessment Pilots and Sr. Director AP Strategy to define the research agenda and piloting requirements for Performance Task piloting for AP US History, AP English Language, and AP English LiteraturePrepare reports and presentations for executive leadership to guide decision-making and facilitate approval on critical deliverablesPrepare reports and presentations to externally communicate AP's progress on performance tasksAbout YouYou are:Experienced in Performance Assessments and PBL: You bring five or more years of experience in designing or administering performance assessments or project-based learning (PBL) within the Humanities, English, or Social Sciences. You recognize performance assessments as pivotal tools for signaling crucial instructional shifts balanced with the critical need for meaningful, equitable, valid assessmentSkilled in Team Alignment and Collaboration: You can facilitate discussion to align internal stakeholders (subject matter experts, assessment delivery, field teams) around innovative educational solutions. You collaborate and foster environments where ideas emerge and are evaluated for impactResearch-Driven: Research informs your approach. You are able to gather and synthesize diverse external perspectives where needed to inform AP's approach and solutionsEffective Communicator: Your exceptional communication skills allow you to articulate complex ideas clearly and concisely, whether through memos or presentations. You adeptly navigate discussions with executive leadership and cross-functional teams to drive decision-making and program advancementAdaptable Leader: As a strategic planner and adaptable leader, you manage multiple priorities with ease, from conducting research to overseeing pilot projectsAvailable to Travel: This role requires the flexibility to travel up to once a month to engage directly with stakeholders, gather essential feedback, and represent College Board at external meetings and conferencesEligible to work in The United States of AmericaAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heardWe welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network)#LI-Remote#LI-CW1
Director, Career Kickstart Professional Learning
TheCollegeBoard, Montgomery
About College BoardCollege Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world's leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more thanseven million studentsprepare for a successful transition to college through programs and services in college readiness and college success-including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.About Career KickstartCareer Kickstart (CK) expands the successful AP model to the career and technical education (CTE) space, by offering schools a new set of career-oriented high school courses that provide students with relevant, high-quality instruction and experiences that lead to industry-recognized credentials and college credit, and ultimately, power students' progress to in-demand jobs in high-growth sectors and choice-filled lives. We are in the nascent stages of building this program and have a start-up culture.About the OpportunityUnlocking opportunities for a wider range of students, especially in CTE, requires attentiveness to not only what is taught, but also how it is taught. To ensure students are successful in in-demand jobs and, ultimately, have choice-filled lives, we must prepare them with technical knowledge and the ability to apply their knowledge to solve problems in a work-based setting.As the Director of Career Kickstart Professional Learning, you will be a catalyst for change in expanding opportunities for students through teacher practice. In close collaboration with the Director of Career Kickstart Instruction and Training, you will play a critical role in developing and delivering Career Kickstart's pedagogical model and vision, the strategy to ensure all teachers are equipped to deliver CK courses in alignment to this vision, and building the suite of instructional resources for teachers and students to ensure every CK student leaves with the technical knowledge, professional skills, and applied learning experiences that give them the confidence and skills to be successful in an internship or apprenticeship in the pathway.Career Kickstart is a start-up within a large organization, College Board. You will be a part of the three-person Instruction Team within CK, a part of the larger CK team (approximately 15 people) and have the resources of the broader AP team to support you in your execution. In this role and in close collaboration with the Director of Career Kickstart Instruction and Training you will:Teacher Professional Learning (PL) - 35%Develop and execute a teacher PL program, inclusive of a week-long CK summer institute (CKSI) and through-year PL experiences, that ensure CK teachers (~1000 new teachers annually) are prepared to and supported in teaching CK pathway courses in alignment with CK's pedagogical model and vision. You will start by developing this for our first pathway: cybersecurity.Collaborate with CK's Market Adoption team to align teacher PL with state certification requirements to provide pathways for teachers to earn their CTE certification/credentialLead the creation and delivery of content in CK PL experiences (inclusive of asynchronous/synchronous and in-person/virtual opportunities)Facilitator Professional Learning (Train the Trainer) - 35%Recruit and onboard talent to facilitate high-quality CKSIs across the countryDevelop and execute an application process and retention strategy for CK PL facilitatorsDesign and develop a facilitator PL program to equip CK facilitators with the skills to successfully impact teacher practice in CK's PL offeringsInstructional Resource Development - 20%Collaborate with course leads to build and publish a suite lesson plans and other instructional resources that reflect CK's pedagogical vision and current discipline-specific best practicesConduct in-depth reviews of content developed by external creators to ensure alignment with CK's pedagogical model and visionEnsure coherence between the CK lesson plan suite and other instructional resources (including external curriculum provider offerings), teacher PL, and facilitator PL.Alignment and Cycles of Improvement - 10%Collaborate with course leads to ensure the content of course-specific teacher PL and facilitator PL is aligned with the corresponding course frameworks and industry/disciplinary practiceMaintain a deep understanding of the CTE landscape and best pedagogical practices and translate knowledge into Career Kickstart's program strategy and improvements related to teacher PL and instructional supportsEnsure all products are as fair, bias-free, and in alignment with CK/AP standards as possibleApply regular cycles of feedback from key stakeholders (e.g. teachers, schools/districts, students, etc.) to update and improve PL experiences for teachers, facilitator PL, and curricular resources (e.g. lesson plans, formative assessments, etc.)Support cross-functional teams and workstreams to ensure product/program delivers exceptional user experience to students, educators, and schoolsAbout YouYou have:A passion for and commitment to expanding educational opportunities for a diverse audience of students and teachers7+ years of relevant experience in CTE education, pedagogy, or teacher professional learning (including training the trainer)Demonstrated leadership or recognition in applying best pedagogical practices and an ability to translate knowledge into high-quality learning experiences for both teachers and studentsDemonstrated ability to design and implement high-quality teacher professional learningExperience with instructional coaching, instructional design, and content developmentProven ability to manage and/or launch new projectsHigh degree of personal ownership and accountability to consistently deliver results in a fast-paced and high-profile environmentComfort with ambiguity and entrepreneurial mindset and an ability to adapt and problem-solve when presented with new information, situations, or challengesNatural curiosity and a commitment to continuous learning and improvementStrong organizational and time management skills with a process-oriented mindsetStrong ability to make data-driven decisions to inform product strategy, development, and improvement cyclesExcellent interpersonal, collaborative, and communication skills; demonstrated ability to establish positive working relationships at all levels of the organizationExceptional communication skills that allow you to be clear, compelling, and persuasive across formats and audiencesThorough understanding of the CTE landscape and experience with career-focused education offerings (e.g., coursework, credentials) that are successfully adopted in K-12, including development processes, state/district needs, emerging technologies, go-to-market strategies, partnership integrations, etc. is preferredAbility to travel up to 10-12 times a yearYou are eligible to work in the US for any employerAbout Our CultureWe are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every team member can thrive, and systems and meeting structures where every voice is heardWe value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsRequirementsThis is a remote role, but residence in New York (where our central office is located) or one of our focus states - CO, TN, CA, TX or NC - is preferred.If you live in NYC, staff are asked to come into the office Tuesdays and WednesdaysWe are asking for all applications by April 15.Proficiency in Microsoft Word, Excel, and PowerPoint required.Background in K-12 education and/or Career and Technical Education is preferred, but not required.About Our ProcessApplication review will begin immediately and will continue until the position is filled.While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process.About Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application processEEOC statementCollege Board is proud to be an equal opportunity employer. We're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.#LI-REMOTE#LI-GG1
Director, Inflammatory Bowel Disease Center
AMN Healthcare, Birmingham
Job Description & RequirementsDirector, Inflammatory Bowel Disease CenterStartDate: ASAP Pay Rate: $400000.00 - $475000.00 The University of Alabama (UAB) School of Medicine, Department of Medicine, Division of Gastroenterology and Hepatology seeks a Director of Inflammatory Bowel Disease (IBD) due to growth. The incoming director will primarily oversee the IBD program, interacting with The Kirklin Clinic Specialty Pharmacy, nursing administration, endoscopy unit personnel, and patient representatives to optimize patient care issues for the IBD program. Candidates should have at least five years of gastroenterology experience, mainly focused on IBD care in a clinical setting.About UAB Digestive Health CenterCreated in 2013, the UAB Digestive Health Center helps patients more effectively manage digestive conditions and improve their lifestyles. It is staffed by a multi-specialty team of physicians and other healthcare professionals, including nurses and technicians who are highly skilled in caring for patients with gastrointestinal diseases. UAB Medicine is known worldwide as a leading center for digestive and liver disorders. Its gastroenterology and GI program is consistently ranked among the nation's best by US News & World Report. UAB sees more than 20,000 patients and performs more than 12,000 outpatient procedures yearly. Opportunity Highlights Only program of its kind in Alabama that specializes in caring for patients with Crohn's disease and ulcerative colitisHelp lead a program that's committed to improving the lives of patients with all forms of IBD by providing cutting-edge clinical care, novel treatments through clinical trials, and educating both patients and providersClinical and basic science research efforts seek to advance UAB Digestive Health Center's knowledge and treatment of IBD and find a cure for these debilitating diseasesBuild and Grow an IBD program at a highly-ranked academic organization with a world-class Digestive Disease DepartmentFocus your time on research and teaching with some clinical timeUAB is ranked a Best College by US News & World ReportUAB Medicine is known worldwide as a leading center for digestive and liver disorders, and its gastroenterology and GI program is consistently ranked among the nation's best by US News & World ReportUAB was ranked one of Forbes' Best Large Employers in the US for 2022UAB is one of the leading economic engines of Alabama, with a nearly $4 billion budget and a statewide economic impact exceeding $7 billion annuallyCommunity Highlights - Live and Work in Birmingham, AlabamaBursting with Southern charm and hospitality, Birmingham is a diverse city rich in culture with a small-town feel and a close-knit community. The city and surrounding region have something for everyone, with various events throughout the year and tremendous opportunities for families and individuals alike.US News ranks Birmingham as a Best Place to Live in the nation Benefit from affordable housing options in charming neighborhoods and a cost of living about 24% lower than the national averageExperience four distinct seasons, allowing for various outdoor recreation and top-notch shops and restaurants throughout the cityEnjoy convenient access to the mountains, the Gulf Coast, and other large metropolitan areas such as Atlanta and Nashville, as well as many Birmingham amenities-including an international airport, live entertainment, arts offerings, and professional sporting eventsSeven Birmingham restaurants and chefs have received the prestigious James Beard AwardFacility LocationAlabama's largest city is identified by its deep historical roots as well as its place in modern America. Offering a unique blend of historical attractions and contemporary eateries, shopping and galleries, Birmingham has become a flourishing focal point of the South. Known as "The Diverse City," you'll find there is something for everyone in this charming Southeastern city. Job BenefitsAbout the CompanyAt AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.Internal Medicine, Gastroenterologist, Gastroenterology, Digestive Track, Digestive, Gastrointestine, Physician, Healthcare, Health Care, Patient Care, Hospital, Medical, Doctor, MdCompensation Information:$400000.0 / Annually - $400000.0 / AnnuallyStarting At: 400000.0 AnnuallyUp To: 475000.0 Annually
Director, Project Manager, Career Kickstart Assessment Production
TheCollegeBoard, Montgomery
Director, Project Manager, Career Kickstart Assessment ProductionCollege Board - AP&ILocation: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). East coast hours are required.Type: This is a full-time positionAbout the TeamCareer Kickstart expands the successful AP model to the career and technical education space, by offering schools a new set of career-oriented high school courses that provide students with relevant, high-quality instruction and experiences that lead to industry-recognized credentials and college credit, and ultimately, power students' progress to in-demand jobs in high-growth sectors and choice-filled lives. We are in the nascent stages of building this program and have a start-up culture.To support the continued production of high-quality teacher- and student-facing materials, the Career Kickstart Program is looking fill the role of Director, Project Manager, Career Kickstart Assessment Production.About the OpportunityThe Director, Project Manager, Career Kickstart Assessment Production will oversee project and process management for assessment authoring and review for up to 3 Career Kickstart courses, maintaining and communicating detailed reporting and status tracking across a number of interdependent workstreams. Partnering with Career Kickstart content teams, external consultant content creators, and various other stakeholders, the Director, Career Kickstart Assessment Production, will ensure that all assessment items are developed to designated specifications and on needed timelines.As Director, Project Manager, Career Kickstart Assessment Production, you are an integral member of the cross-functional team building and delivering Career Kickstart Exams and Instructional resources. You are a collaborative, insightful, and highly-motivated professional, with a keen eye for detail and a passion for educational opportunity. You are not shy about digging into ambiguity and you are quick to propose more efficient ways of getting things done.In this role, you will:Project Planning (40%)Develop and maintain detailed item authoring and review schedules for all summative and formative assessments for each of the courses you manageCollaborate with CB stakeholders (Career Kickstart Assessment, AP Classroom, Technology, Digital Delivery) as well as external partners to define and implement requirements for Career Kickstart assessment products based on the requirements of the range of Career Kickstart courses, platforms, and formatsPartner with Career Kickstart content teams to build and maintain detailed assessment item and form specifications, monitoring existing item inventory and scoping/scheduling assessment production work accordinglySupport the recruitment, on-boarding, and continued professional learning of high-quality independent consultants to serve as content creators across all applicable coursesProject Management (40%)Maintain clear and up-to-date documentation of the status of all assessment deliverables under your managementFacilitate multiple levels of internal and external reviews for all Career Kickstart assessment products and resources, ensuring all feedback is considered and integratedServe as the representative for assessment production for each of the courses you manage to both internal and external audiences, triaging obstacles and escalating roadblocks and delays, as neededLead weekly stand-ups with all relevant Career Kickstart content teams, providing visibility into and accountability for current work status and upcoming deliverablesBudget and track all costs in your purview and recommend efficient staffing and resourcing solutionsProcess Development and Improvement (20%)Integrate project management tools for your course(s) with processes managed by other key stakeholders In the Assessment Production value chainCollaborate with peers and the broader Assessment Production team to document and iterate on current project management practicesShare recommendations for process and tool improvements on an ongoing basisAbout YouYou Have:Bachelor's degree is required5+ years of relevant product and/or project management experience is required, preferably in the education industryHigh degree of personal ownership and accountability to consistently deliver results in a fast-paced environmentStrong organizational and time management skills with a process-oriented mindsetExcellent interpersonal, collaborative and communication skills; demonstrated ability to establish positive working relationships at all levels of the organizationAn ability to embrace ambiguity and a willingness to dig into unfamiliar tasksWillingness and ability to travel domestically 1-2 times per quarterAbility to process and distill large volumes of data and draw insightful conclusions to drive decision-makingAuthorization to work in the United StatesAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $130,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-LinkedIn#LI-MR1#LI-Remote
Director of Construction
Confidential, Tuscaloosa
Are you a results-driven operations executive with a systems mindset and a knack for driving positive change? We're actively seeking a dynamic Director of Construction with a solid understanding of commercial construction and specifically extensive experience in multifamily to oversee all aspects of project execution and spearhead our operational growth initiatives. In this pivotal role for our construction operations division, reporting directly to the CEO, you will be the driving force behind aligning our strategic vision with operational excellence.As a leader focused on achieving tangible results, we are looking for someone with a decisive leadership style to play a key role in steering our company toward expansion and prosperity. If you are passionate about making a significant impact on a growing company and possess the assertiveness and attention to detail needed to drive success, let's connect. Join us in shaping the future and turning ambitious plans into concrete success!This position is located in Tuscaloosa, Alabama where the Gulf Coastal and Piedmont plains meet. It is Alabama's fifth-most populous city. Tuscaloosa is the regional center of industry, commerce, healthcare and education for the area of west-central Alabama known as West Alabama. It is the home of the University of Alabama, which is the city's dominant economic and cultural engine, making it a college town. City leaders adopted the moniker "The City of Champions".?Qualified, interested candidates should send their resume directly to Doug McCright at [email protected] for consideration NO PHONE CALLS - NO RECRUITERS PLEASE About BMCC:The Morrow Companies were founded in 1961 and have grown into a collection of companies providing fully integrated multi-family real estate services and commercial construction. The company has extensive knowledge and experience in the development of affordable apartment communities.The Morrow Companies are recognized as the 8th largest Rural Developer nationwide, the 10th largest Rural Owners nationwide, and the 16th largest Rural Management Company nationwide. The strength and capacity of the Morrow Companies is a result of the top-notch professional team members dedicated to providing exceptional work and service to our clients.Bob Morrow Construction Company, Inc. (BMCC) is a licensed General Contractor in multiple states in the southeast US. Core Roles & Responsibilities:As the Director of Construction, you play a pivotal role within the Leadership Team, overseeing project management, field operations, and safety.• Lead, manage, and hold accountable project managers and the field operations leaders.• Ensure projects come in within budget. • Ensure the achievement of gross margin goals and identify cost-saving opportunities in project execution.• Guarantee timely project completion and identify opportunities to streamline operational processes.• Maintain a focus on delivering high-quality work safely and consistently providing excellent customer experiences.Primary Duties:• Participate in establishing company-level strategic plans as a key member of the Leadership Team.• Coach, mentor, and guide project managers, the field leaders and the safety team.• Establish and track key metrics to proactively guide decisions including priority setting and resource management. • Collaborate with the controller to oversee the financial performance of all construction projects.• Hold project managers accountable for results, providing guidance and support as needed.• Support the field leaders with finding opportunities to enhance production and meet manpower needs.• Collaborate with the safety team to instill a safety-first mindset company-wide.• Work with sales and preconstruction leaders to ensure accurate estimates.• Collaborate with the HR leader to maintain top-notch onboarding and training programs for continual learning and development.• Continuously refine operational processes and implement systems to ensure consistent adherence by team members.• Lead and maintain contract review and compliance protocols, ensuring teams are aware of relevant contract provisions.• Make sound decisions, balancing customer experience with protecting the company against unnecessary risk and loss.• Perform other duties as required to support the company's success.Experience Requirements: • Bachelor's degree in Construction Management or related field. • At least 15 years of commercial construction experience with significant multifamily experience • At least 5 years of experience leading, managing, and holding Project Managers accountable• Should hold or be able to take contractor license in states company builds in • Experience and interest in navigating contentious issues, leveraging legal resources, and making solid decisions• Proven results in establishing and optimizing processes and associated trainings, ensuring consistency and compliance • Demonstrated ability to lead people and get results through others• Demonstrated ability to think ahead and plan • Excellent organizational, leadership and analytical skills• Ability to communicate effectively, both orally and in writing• Ability to organize and manage multiple priorities• Problem analysis and problem resolution; sound judgment• Detailed knowledge of construction process• Ability to read and understand technical and statistical data, interpret construction drawings, architectural drawings and specifications, and legal documents• Ability to establish and maintain effective relationships with a wide cross section of individualsThe Morrow Companies were founded in 1961 and have grown into a collection of companies providing fully integrated multi-family real estate services and commercial construction. The company has extensive knowledge and experience in the development of affordable apartment communities.The Morrow Companies are recognized as the 8th largest Rural Developer nationwide, the 10th largest Rural Owners nationwide, and the 16th largest Rural Management Company nationwide. The strength and capacity of the Morrow Companies is a result of the top-notch professional team members dedicated to providing exceptional work and service to our clients.Bob Morrow Construction Company, Inc. (BMCC) is a licensed General Contractor in multiple states in the southeast US. NO PHONE CALLS - NO RECRUITERS PLEASE
Director of Accounting
Lawson State Community College, Birmingham
Position SummaryCoordinates and implements the day to day operations, planning and management of the Business Affairs Office to include Accounts Payable, General Ledger, Cash Receipting, Payroll and Capital Assets Accountability. Salary Schedule: Appropriate placement on Salary Schedule C2 $76,089 -$117,986 based on experience.Essential Duties and ResponsibilitiesManages the accounting and finance areas of the Business Affairs Office, i.e. Accounts Payable, General Ledger, Cashiering/Accounts Receivable, Payroll, Capital Assets Switchboard and Grants and Contracts.Serves as point of contact for Business Office operations.Assists the Executive Director with investment analysis and cash flow projections.Assists in the performance of banking services for the college such as stop payments, transfer between accounts, requests for research, credit card authorizations, etc.Collects and verifies payroll direct deposit authorization and upload direct deposit file for monthly payroll.Assists in the reconciliation of financial aid grants and contracts between general ledger and Student Financial Services and performs reconciliation of federal funds between DOE G-5 System and General Ledger.Monitors the daily receipts of cash and disbursements of expenditures.Coordinates with the Executive Director of Fiscal Services, the authorization of Grants and Contracts before initiating a General Ledger Budget.Prepares all special reports required by Post-Secondary, State Department of Education and other state and local agencies, as well as annual financial statements and budgets.Assists with reconciliations of federal funds between GAPS System and general ledger.Prepares managerial reports for the Executive Director of Fiscal Services and the President.Assists and serves as backup for processing Accounts Payable, Payroll, and Student Receivables.Monitors files for vendor disclosure statements, W-9 form and E-verify documents for compliance.Reviews 1098-T files and 1099 Miscellaneous reports for submission.Works with External Auditors.Assists with monitoring and preparation of the operational budgets for the college.Assist with the preparation of the college's financial statements.Assists with bond accounting and continuing disclosure reporting on all debt instruments.Monitors lease assets and assists with the accounting for all leases.Coordinates the monitoring and authorization of employee leave.Assists with the preparation and submission of reports required by the president and other state, regional, and federal regulatory agencies.Reviews and monitors approval ques for budget access.Assists with accounting for investment accounts and cash flow projections.Assists with implementing processes to ensure compliance with State of Alabama Bid Laws.Monitors and evaluates federal grant expenditures and adherence to project goals and objectives.Participates in the college-wide planning process and institutional effectiveness of the college.Assists with accreditation and certification processes.Assists in the development, publication and enforcement of policies established by the college.Approves expenditures and monitors monthly budgets.Performs periodic reviews of internal control functions in Business services and operations.Assign and monitors cellular telephones for misuse and abuse.Researches and submits unclaimed property items to the Alabama State Treasury annually.Maintains collection attempts on students outstanding balances.Supervises staff, conducts performance evaluations, approves leave, etc.Serves on college committees.Performs other duties and responsibilities as assigned by the Executive Director of Fiscal ServicesThe Director of Accounting will be expected to work a flexible schedule which may include day, evening, night and weekend hours. This job description is a general statement of required major duties and responsibilities performed on a regular basis. It does not exclude other duties as assigned. This job description and specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor. By signing below, you acknowledge that you are able to perform the essential functions of this role. QualificationsBachelor's Degree in Accounting or Related FieldMaster's Degree PreferredFive (5) years experience in accounting or related fieldExperience in an educational institution preferredExperience using computerized accounting software, Microsoft Office and programs associated with the workExperience with Ellucian Banner is preferred REQUIRED LICENSE, CERTIFICATIONS, OR SPECIAL CREDENTIALS:NoneOTHER QUALIFICATIONS AND JOB REQUIREMENTS:Excellent written and oral communication skills are required.Proficiency in using Microsoft Office is required.Ability to operate in a fast pace environment and able to multi-task is required.Ability to work a flexible schedule which may include day, night, weekends and evening hoursAbility to organize, coordinate, supervise, lead, and evaluate in a multifaceted, multi-campus, major functional unit of a comprehensive community college;Ability to effectively use computers, multi-task, meet schedules, accommodate change and participate as a key member of college administrative and executive committees and must possess excellent written and oral communication skills; PHYSICAL REQUIREMENTS: General office environment with the ability to stand or sit for prolonged periods;Ability to travel independently and navigate between multi-campuses;Ability to lift, move, or transport independently up to 50lbs;Ability to climb a ladder and/or step stool, bend, stoop, kneel, etc.,Application Procedures/Additional InformationApplicants may apply at www.lawsonstate.edu. For questions please contact the Office of Human Resources at 205-929-3408 or at [email protected]. All application materials will become the property of the college. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Only applications received during the period of this announcement will be considered. No previous application files will be transferred for consideration for this position.A complete application packet consists of:A cover letterAn Online applicationA current resumeA copy of relevant post-secondary transcripts identifying the applicant, institution, and date of degree conferred.If employed, all official transcripts must be received in the Office of Human Resources prior to the employment start date.Applicants who fail to submit a complete application packet will not be considered. Before an offer is made, the top applicants must provide the following: Employment verification letter(s) from a current or previous employer detailing all relevant experience. Employment verification letters must include employment dates and job title and be on official letterhead with an authorized personnel signature. Work experience verification from a current employer may be delayed until an official offer of employment has been made. Applicants must submit a written request to delay submission or work experience verification from a current employer. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.EEOC, E-VERIFY, AND BACKGROUND CHECK STATEMENTS:Lawson State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Lawson State Community College will make reasonable accommodations for qualified disabled applicants upon request. In accordance with Alabama Community College System Policy and Guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Lawson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.ADDITIONAL INFORMATION:Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to awarding.
Director of Admissions and Enrollment Management
Lawson State Community College, Birmingham
Position SummaryThe Director of Admissions and Enrollment Management directs and coordinates the work of the admissions office to progressively recruit and enroll qualified freshman, transfer, transient and international students. Further, the Director administers appropriate policies and procedures, using data to make informed decisions to support the College's overall recruitment, onboarding, retention and completion efforts.Salary Schedule: Appropriate placement on Salary Schedule C3 01 $59,395 - $101,034 based on experience.Essential Duties and ResponsibilitiesProvide leadership in the organization and facilitate the college's enrollment management efforts.Establish, implement, and maintain sound admissions practices for first-time, transfer, transient, and international students.Coordinate the development and implementation of a comprehensive enrollment management plan including student recruiting, strategic communication, enrollment trends, marketing and retention.Supervise the activities and priorities of enrollment/recruiting professionals while monitoring results and conducting audits to ensure the achievement of targets.Research, assemble, and summarize data relative to enrollment trends including preparing, presenting reports and recommendations for improvement.Manage and direct recruitment, follow-up, conversion and overall enrollment of all targeted student populations.Lead in the development, coordination, and collaboration of the onboarding process for new students including campus visits, preview days, pre-enrollment orientation, initial class scheduling, and enrollment.Manages the marketing and recruitment plan for attraction and recruitment of students and distributes marketing materials to facilities, schools, students and stakeholders. Works in conjunction with the Public Relations department to create and design printed materials and publications, website, advertisements, flyers, brochures and attractive and informative marketing materials.Ensures compliance with all governmental regulations and Institution policies and procedures, when designing and distributing marketing materials. Coordinate with departments and programs in the development and implementation of appropriate enrollment goals.Provide training and oversight of transcript evaluation for transfer credit in accordance with state and institutional guidelines.Coordinate effective communication with prospective and returning admitted applicants.Develop appropriate protocols for the oversight and enforcement of state tuition residency policies.Utilize the administrative software system for comprehensive student information management, report generation and dissemination.Provide regular updates to department chairs, faculty, and college personnel of prospective students and areas of interest.Maintain knowledge of policies, procedures and regulations associated with college admissions.Supervise clerical and support personnel as well as evaluate and recommend appropriate service and staffing levels.Serve on college standing, special and ad hoc committees as assigned.Perform other job-related duties as assigned by the Dean of Students or appropriate administrator.The Director of Admissions and Enrollment Management will be expected to work a flexible schedule which may include day, evening, night and weekend hours. This job description is a general statement of required major duties and responsibilities performed on a regular basis. It does not exclude other duties as assigned. This job description and specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor.QualificationsREQUIRED EDUCATION, STANDARDS, AND TRAINING: Master's degree in education or related field from a regionally accredited institution Five years higher education experience preferred a minimum of one year experience in supervisory role. Experience using and managing Customer Relation Management (CRM) Software Experience using and managing admissions business processes in enterprise resource planning (ERP) systems. (Ellucian Banner 9, Alliant, Jenzabar, Fedena) OTHER QUALIFICATIONS AND JOB REQUIREMENTS: Strong written, verbal, analytical and interpersonal skills Ability to communicate with students, faculty, and staffProficiency with computers, CRM, and ERP software applicationsExperience providing excellent customer service;Effective oral and written communication skills;Comprehensive knowledge of institutional policies and procedures;Ability to work independently on complex tasks and to prepare accurate reports from varied statistical information;Ability to orient and train other employees and to interpret policies and procedures to those employees;Ability to establish and maintain effective working relationships with students, other employees, State Department employees, and the public in a pleasant and effective manner;Ability to maintain confidentiality of office information;Ability to handle multiple priorities and complete various projects within designated deadlines;To represent the college in a professional manner at all times;Ability to follow through and complete assignments in a timely manner;Initiative - responding to downtime by taking responsibility to do other work;A focus on details;Customer Service Orientation - A focus on being friendly and patient in responding to customer needs;Willingness and desire to learn new things and apply that learning;Willingness to maintain flexibility in order to meet customer needs;A positive attitude regardless of circumstances at hand.Application Procedures/Additional InformationApplicants may apply at www.lawsonstate.edu. For questions please contact the Office of Human Resources at 205-929-3408 or at [email protected]. All application materials will become the property of the college. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Only applications received during the period of this announcement will be considered. No previous application files will be transferred for consideration for this position.A complete application packet consists of:A cover letterAn Online applicationA current resumeA copy of relevant post-secondary transcripts identifying the applicant, institution, and date of degree conferred.If employed, all official transcripts must be received in the Office of Human Resources prior to the employment start date.Applicants who fail to submit a complete application packet will not be considered. Before an offer is made, the top applicants must provide the following: Employment verification letter(s) from a current or previous employer detailing all relevant experience. Employment verification letters must include employment dates and job title and be on official letterhead with an authorized personnel signature. Work experience verification from a current employer may be delayed until an official offer of employment has been made. Applicants must submit a written request to delay submission or work experience verification from a current employer. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.EEOC, E-VERIFY, AND BACKGROUND CHECK STATEMENTS:Lawson State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Lawson State Community College will make reasonable accommodations for qualified disabled applicants upon request. In accordance with Alabama Community College System Policy and Guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Lawson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.ADDITIONAL INFORMATION:Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to awarding.
Community Engagement Research Publications Director - 522450
The University of Alabama, Tuscaloosa
Pay Grade/Pay Range: Minimum: $68,500 - Midpoint: $89,100 (Salaried E11)Department/Organization: 401201 - Ctr for Community-Based PartnershipNormal Work Schedule: Monday - Friday 8:00am to 4:45pmJob Summary: The Community Engagement Research Publications Director provides support to faculty, graduate, and undergraduate students on academic publications, presentations, and research related to community-engaged scholarship.Required Minimum Qualifications: Bachelor's degree and four (4) years of community-based project/program management experience; OR master's degree and two (2) years of community-based project/program management experience.Additional Required Department Minimum Qualifications: Documented experience in writing and editing for academic publication, press releases, news articles, and reports.Preferred Qualifications: Doctoral degree in Communications, Education, or related field preferred. Experience writing and editing for higher education and community partners audiences.Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster
Community Engagement Director - 522449
The University of Alabama, Tuscaloosa
Pay Grade/Pay Range: Minimum: $68,500 - Midpoint: $89,100 (Salaried E11)Department/Organization: 401201 - Ctr for Community-Based PartnershipNormal Work Schedule: Monday - Friday 8:00am to 4:45pmJob Summary: The Community Engagement Director coordinates community development programs and evaluates program effectiveness. Assists community partners. Generates funding support for identified projects and programs. Establishes state and local networks that support the goals and objectives of the college or program.Additional Department Summary: Provides campus and community-wide leadership for faculty, staff, students, and external stakeholders interested in community-based projects, research, partnerships, and collaborations that seek to improve the lives of those in Alabama and beyond. Implements strategies intended to support existing and emerging community engagement on campus and with communities.Required Minimum Qualifications: Bachelor's degree and four (4) years of community-based project/program management experience; OR master's degree and two (2) years of community-based project/program management experience.Skills and Knowledge: Excellent verbal and written communication skills.Preferred Qualifications: Prefer doctorate with research experience. Prefer research documentation and information gathering skills. Prefer candidate to have knowledge/skills required for success academic publication submissions, conference presentations, resource development including academic grant proposal writing, budgeting, staffing, and developing connections with funders with an emphasis on community-based research and community engagement. Prefer demonstrated experience building partnerships with the academic community. Also prefer candidate to have knowledge of the theories and practices related to the development of k12 and college students, knowledge of ethnic minority cultures and understanding of the needs of underrepresented studentsBackground Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster
Director of Quality
Find Great People, Fort Payne
The Director of Quality Management and Regulatory Compliance (QMRC) is responsible for planning, administration, and monitoring of consistent readiness of all quality management, regulatory requirements, and quality improvement processes. The Director of QMRC will oversee and coordinate all hospital efforts to monitor and maintain compliance with all regulatory, State, Federal government, and The Joint Commission standards. The position reports directly to the CEO.Job Duties:Coordinates Joint Commission, Department of Health State Licensing and other accrediting surveys for all clinical and non-clinical departments except for the business office.Notifies corporate Quality Resource Management Department of any regulatory visits or correspondence within policy guidelines.Works with corporate Quality Resource Management Department to develop a plan of correction for any regulatory or Joint Commission survey deficiencies.Assures QIO log is maintained, up to date and submitted to Corporate Survey Coordinator monthly.Coordinates all external peer review activities.Accompanies any external review agency personnel or surveyors from any agency on visits to hospital departments.Provides oversight and assures compliance with all regulatory requirements hospital-wide.Participates and coordinates all projects conducted by QIO and reports analysis of comparative data to appropriate committees.Oversees all credentialing functions and assures compliance with data collection for Physician Performance Profiles for reappointments.Maintains a current and up to date copy of State, Federal and Joint Commission standards and regulations.Serves as a resource to all hospital departments for Joint Commission standards, State and Federal regulations.Receives/distributes all corporate Quality reports and refers problem areas to appropriate departments and committees for analysis and action.Reviews, analyzes and evaluates data from Infection Control, RMCCA Core Measures Results Reports, ORYX-Data Advantage Reports, Quality Outcomes Profiles (Complication reports), CMS QIO data, Oasis-OBQI and relates the data analysis to the appropriate committees up to and including the Board.Coordinates and oversees all JC 0 survey preparations and assures a constant state of readiness.Assists development and implementation of quality improvement teams as well as providing education on team facilitation and team dynamics.Assures completion of policies, procedures, protocols, plans and annual appraisals for Joint Commission required functions.Completes and maintains all Joint Commission applications and correspondence required by Joint Commission.Frequently monitors the Joint Commission website for changes, maintains passwords and identifier for the organization.Coordinates Joint Commission core measures data abstraction and reporting with corporate Quality Management also must serve as Core Measures Auditor.Oversees all quality monitoring activities including but not limited to operative invasive procedure review, blood review and other reviews.Ensures all required reports are presented timely to PI Committee, MEC and Board.Assures a log of customer complaints is maintained and provides trending data to appropriate departments and committees for follow-up and resolution.Receives Patient Satisfaction results, analysis, and determines opportunities for improvement referring to the appropriate committees/departments.Attends all Quality and Regulatory committees to ensure compliance with all Joint Commission and regulatory requirements.Attends all weekly administrative team meetings to present a report of all regulatory surveys and status of each clinical and non-clinical department's state of survey quality improvement initiative readiness for all regulatory agencies.Performs additional tasks as assigned.Demonstrates creativity, intelligence, and discretion in planning, organizing and coordinating department functions.Assesses a situation, considers alternatives, and chooses the appropriate course of action.Completes employee evaluations in a timely manner and assesses staff competencies on an ongoing basis.Demonstrates proficiency at hospital wide and/or department specific computer software and technology.Demonstrates fiscal accountability for department resources and the ability to achieve outcome within allocated resources.Communicates and supports the hospital's mission, vision, and values, as well as departmental goals to all staff.Defines performance objectives and metrics for the department.Collaborates with other departments to problem solve ongoing issues that impact department/organizations goals and/or patient care delivery.Incorporates quality improvement data and/or patient satisfaction data into departmental goals.Ensures accurate and timely reporting of department payroll.Creates a collaborative, productive work environment through positive relationships with Senior Leadership, Managers, employees, patients/families and the community.Listens to customer without interruption. Severs as a role model for Community Care customer service expectation.Ensures staff compliance with Community Care Standards.Provides highest quality service and meeting customers' needs with utmost kindness, care, compassion, courtesy, empathy, respect and friendliness. Always acknowledges and serves customers with a friendly, open smile and direct eye contact.Takes pride in personal appearance, the facility and its surroundings.Recognizes we are linked to one another by a common purpose; serving our patients and our community, that we are team members with our physicians and co-workers, and that we each deserve respect and support.Listens attentively to our customers to fully understand needs. Pays close attention to both verbal and non-verbal communication. Is committed to exceeding customers' expectations and providing more than what is expected.Provides prompt service, keeps customers informed regarding the time in which the service will be performed and makes customers comfortable while they are waiting.Maintains customer privacy and confidentiality.Acknowledges every approaching patient or family member. Responds in a way that demonstrates the care, courtesy and respect our customers deserve.Ensures an accident-free environment. Establishes, promotes and monitors a proactive innovative approach to enhance hospital and patient safety. Adheres to and ensures compliance with Joint Commission Patient Safety Goals and hospital safety policies.Ensures that all customer complaints are resolved timely and all efforts are made for customer satisfaction. All incidents are reported timely to supervisor.Demonstrates a sense of ownership in their job, takes pride in what they do, and how they do it. Accepts responsibility for and is in control of the job that needs to be done.Job Experience: Graduate of an accredited school of nursingBS or master's degree in nursing preferredMinimum of three years in an acute care facility and demonstrates a clear working knowledge of general hospital operations, Joint Commission, OSHA, Medicare COP, and state requirements.Minimum of two years experience in Quality Management preferred.Must have coordinated Joint Commission preparation and participated in State and CMS surveys within past three years.