Technical Support Representative Salary in Alabama, USA

Professional Medical Sales Representative - Birmingham, ALJob LocationsUS-AL-BirminghamReq No.2020-6775CategorySalesTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Professional Medical Representative  is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative  is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers.  This position reports to the Area Manager. This position is field based.Essential Duties and ResponsibilitiesAchieve sales volume and customer contact targets in assigned territory, driven from both targeted and new customer leads.Proactively identify and build relationships with key decision makers in primary target market within assigned territory.Create business plans for territory/assigned customer targets including, but not limited to opportunity development, competitive strategies and targets.Continuously develop and manage a network of key opinion leaders within the assigned territory.Develop and maintain a high level of customer satisfaction through consistent, quality interactions with customers.Provide ongoing customer insights, market trends and competitive data to sales, marketing and other internal teams.Leverage up-to-date product and technical expertise to effectively present and discuss the technology and clinical benefits in terms which are relevant to customers.Continuously update and validate understanding of customers’ changing clinical and/or operational issues and challenges.Effectively use sales process and leverage Company resources and approved product marketing and product promotion material to actively support the customer through their decision-making process towards a successful outcome for Exact Sciences.Engage in strategic opportunity management: Represent the company at relevant medical conferences and technical exhibitions to promote Exact Sciences product and brand.Leverage other Company resources as necessary (Key Account Managers, Area Managers, Clinical Liaisons, etc.) to provide the necessary technical, clinical and business content to create a competitive differentiation and deliver solutions that meet or exceed customer expectations.Ability to utilize CRM.Ensure knowledge of and compliance with all Quality, Regulatory and integrity policies and guidelines.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.Support and comply with the company’s Quality Management System policies and procedures.Proven, effective time management, expense reporting and prioritization skills.Excellent English communication skills, both written and verbal.Outstanding influencing, interpersonal and networking skills to drive successful relationship building.Strong critical thinking and analytical skills.Effective presentation skills; able to present ideas to customers in a way that produces understanding and impact.Regular and reliable attendance.Ability to work designated schedule.Ability to work nights and/or weekends.Ability to lift up to 10 pounds for approximately 20% of a typical working day.Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 10% of a typical working day.Ability to travel approximately 75% of working time (primarily within designated territory).QualificationsMinimum QualificationsBachelor’s Degree in Sales, Marketing, Business, Scientific, or related field; or Associates Degree in Sales, Marketing, Business, Scientific, or related field and 2 years of relevant experience in lieu of Bachelor’s.1+ years of business-to-business or healthcare/medical sales experience in a customer-facing role.Proficient in executing sales process and deal closure.Proficiency in Microsoft Office.Possession of a valid driver's license, no more than two moving violations in the past 36 months, and no unresolved license revocation or suspension issues.Maintenance of automobile insurance to satisfy any applicable state or local requirements with liability limits of at least $250,000 per person, $500,000 per accident, and $100,000 in property damage per accident (250/500/100).Authorization to work in the United States without sponsorship.Demonstrated ability to perform the Essential Duties of the position with or without accommodation.Preferred QualificationsExperience in sales of medical devices or diagnostics.Experience in business-to-business sales.Experience in a sales role where follow up (not just one-time contact) was necessary to close.Experience in a sales role during a product launch.#LI-LP1We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

ResponsibilitiesThe Altec Service Group has service centers and an extensive fleet of mobile service vehicles and technicians across the United States and Canada. This critical service support position is responsible for providing excellent customer support and satisfaction within the Service Support areas: Administrative, Inventory, Parts and Estimating. Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for internal teams on customer needs that contribute to the customer satisfaction.Inventory Service SupportAssists Supervisors and Technicians with the scheduling of required inventory actions. Maintains accurate records for dissemination to Accounting, Supervision and Inventory owners to facilitate continuous improvement in inventory management and accuracy. Conducts Freight debrief per established standards. Creates shipping labels as required for Mobile Service and Centralized shops as directed/required Attends peer to peer training as required to develop and maintain all required skills.Parts Service SupportConducts Stock parts order entry, form entry as directed per established standards. Researches parts with assistance/oversight of applicably trained peers and/or supervision. Reconciles requests for parts order follow up and escalate as required. Determines correct billing requirements required to fulfill requests accurately and timely are being meet by reading Bill of Materials, Parts Pages and related information. Conducts the P.O. process within established Altec standards and provide accountability as required. Conducts daily inspection of Shop tools and PPE. Contributes to safety improvements within the shop. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:High School Diploma or GED required and Two years of experience in an industry-related field required (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job functionOrBachelor's Degree and One years' experience in industry related field preferred (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job functionAlso, Hydraulic or mechanical background preferred Must have demonstrated experience of providing high levels of customer support Strong Computer Skills, especially in Microsoft Word and Microsoft Excel Demonstrated Problem Solving Skills Strong attention to detail Solid team player with a collaborative nature Ability to multitask and handle multiple transactions Ability to work effectively in a fast-paced environment Excellent written and verbal communicationOTHER POSITION SPECIFICATIONS:Demonstrated record of responsibility Extremely detail oriented Customer Service Oriented Motivated, goal oriented and persistent Maintain Company confidentiality Must handle stress and deadlines well Participate in Continuous Improvement Initiatives Travel 0-25% Altec is a manufacturing company, Made in America. Altec associates are empowered to build products that make a difference to our customers, communities, and industry. We are building on 90+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services can be found across the U.S. and in over 100 countries around the world. Safety is a primary responsibility in everything we do as is support of the Altec Company Values.See More at jobs.altec.comValue-Driven: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork U.S. Military Veterans and Spouses are Encouraged to Apply as many MOS codes relate to equipment Competitive pay which rewards performance and a comprehensive benefits package.Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting edge technology and reliability. DSI is dedicated to continually developing and providing the very best hemostasis products, technical support, and services. The Technical Support Manager is responsible for the hiring, development and retention of the Technical Support Specialists (TSS) in order to deliver the highest level of support and service to our customers for the complete STAGO line of products (instruments, reagents and digital products). Ideal candidates for this position will be located in the Southeast region of the U.S. Essential Duties and Responsibilities include the following. Other duties may be assigned. Manages the Technical Support Specialist Territory Group to provide technical support services to External Customers, as well as providing support to Sales pre- and post-sale. This can include but not limited to MVs, LCs, Troubleshooting, side by side evaluations, demos, lectures and support at meetings. Manages the Technical Support Territory Group to ensure that all members are well versed with the Stago digital products. Ensures the team actively shares knowledge and works with Training to improve training of internal and external customers. Assigns TSS's to the IPO's and Lot Conversion and monitors their progress. Manages the day-to-day activities of the TSS to include: prioritizing, scheduling, special projects, etc. as needed by the territory. Responsible for staffing, training, monitoring and mentoring team of TSSs, ensuring continuous quality improvement. Ensures that the Technical Support Group is in full compliance with all department/company policies and procedures to meet the business and client needs, this includes but is not limited to review and rewriting of TSG work flow guidelines, SOPs, documents, training in house, etc. Reviews 25% of all TSS previously reviewed technical documentation submitted by the RSS (method validation, lot conversion, activity reports, statistics, etc.). Responds to customer inquiries, at customer site, if required, when difficult and complex situations arise or as needed. Completes, maintains, and processes pertinent paperwork and records in a timely manner. Works on projects as assigned. Responsible for working with Sales to implement meetings with IHN's and serve as the project manager. Responsible for working with Sales to assign appropriate TSS to perform workflow studies, demos, side by side evaluations and support at product meetings like AACC Performs all other duties as assigned by management.  Education & Requirements B.S. in a related field from an accredited four-year college or university; MT(ASCP) Certification or MLT (ASCP)or equivalent. Minimum 3 years supervisory/management experience or 5 years Stago experience and/or 5 years Field Technical Service employment preferably in coagulation. To perform this job successfully, an individual should have knowledge of Excel and Microsoft office suite. Current driver's license is mandatory. Ability to read, analyze and interpret complex documents; respond effectively to technical inquiries and customer complaints. Ability to write and deliver effective and persuasive technical and non-technical presentations to senior management, sales and service staffs, and customer representatives. Ability to work with mathematical concepts such as fractions, percentages, bias, ratios and proportions to practical situations. Ability to apply clinical knowledge to data review and analysis. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with non verbal symbolism (formulas, scientific equations, graphs, etc.). Ability to deal with a variety of abstract and concrete variables. Required to travel up to 75%, including overnight stays, air travel, and international travel. This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) See job description

Exxel OutdoorsThe Customer Service Representative (CSR) role is responsible for delivering the highest quality customer service possible to our consumers. The CSR contributes to the success of Exxel Brands by guiding customers to find the right outdoor product for their needs by answering product questions; providing technical support for our products; and assisting consumers with the warranty and return processes via phone and email. This position is responsible for entering in sales orders and issuing Return Authorizations for credit memos.ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers exceptional and timely customer service to our consumers via phone and email regarding product, sales orders, and warranty/repair questions.Data entry of sales orders. Audits all orders for accuracy in style number, quantity, pricing, etc. Corrects errors as required based on current inventory. Establishes shipping priorities and communicates costs and methods, while ensuring shipments are expedited as needed.Coordinates information as needed with Sales, Product Development, and the Distribution Centers.Works closely with the inventory team and the parts warehouse to communicate proper needs of warranty parts.Handles all aspects of Return Authorizations for consumers.Maintains proper files and records for all Consumer service activities.Inspects actual product returns from consumers. Maintains and sorts the daily customer service email in an accurate and efficient manner.Works on projects that enhance and/or streamline processes. Writes standard documentation using an established format. QUALIFICATIONS/SKILLSMinimum of 2 years of Customer Service experience. Preferably in consumer products, retail or dealer-based environment. Sales experience preferred.Excellent interpersonal and communication skills.Must be a team player and have the ability and desire to earn the respect of team members through actions and contributions.Proficient in Microsoft Office (Excel, Word, Outlook).Personal knowledge/experience in outdoor leisure consumer products is a huge plus. BUDGET QUALIFICATIONS None SUPERVISORY RESPONSIBILITIES None WORK ENVIRONMENT A collaborative, open space work environment located on the first floor of the 40,000 sq. foot facility located in Broomfield, Colorado. Team members share a common desk area, as well as a Product Closet that houses warranty items, extra materials, and samples for size measurements. The Customer Service area is faces west and looks out on open space and the Flatirons. There are approximately 125 employees in the 40,000 sq. ft Broomfield corporate facility which houses a workout facility, multiple quiet telephone booths and a large employee breakroom for the employee’s use. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.OTHER DUTIES AS ASSIGNEDThis job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.PI239024248

Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Day in the Life This position has the responsibility and authority to provide remote and on-site engineering support to the navigation and intraoperative imaging products installed base and driving customer satisfaction through service.Additional Information Location: Individuals must reside within 30 minutes from Birmingham, AL in order to successfully support this territory. Territory: This position will support a territory that covers the Birmingham, AL metro area. Travel: This position will require 75% of travel including overnight travel. 50% of travel will be local travel in or near Birmingham, AL . Equipment: This position will work on Medtronic O-arm Surgical Imaging Systems and Mazor Robotic Guidance Systems.Responsibilities may include the following and other duties may be assigned.• Travel to sites to work as a member of the local team to provide efficient repair / installation support to all accounts within assigned area.• Installs, operates, maintains, repairs and modifies equipment on designated equipment.• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations• Analyzes and evaluates products and related performance.• Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.• Support future product integrations by performing upgrades and or configuration updates to existing and future imaging/navigation equipment.• Lead and participate in product technical repair and clinical use training with domestic, international and 3rd party staff members.• Provide testing and validation support to the manufacturer's organization, as applicable.• Keeping accurate records of discussions or correspondence with customers including all assigned complaints, follow-up actions, root cause analysis and final resolution within the complaint tracking system. Must Have: Minimum Requirements • High School Diploma or equivalent required• 4 years technician, clinical field service or clinical customer support experience. Nice to Have • Associate's degree in Bioengineering, engineering or technology field.• Previous experience as Technician/Field Services within medical device industry.• Direct experience supporting surgical imaging and robotics equipment• Experience with orthopedic anatomy, surgical protocol and medical terminology.• Ability to troubleshoot with technical skills, creativity and high discipline.• Familiarity with most commonly used test equipment (i.e.: dosimeter, power supplies, DVM's, signal generators, flow meters, etc.)• Ability to read and understand schematics and engineering drawings.• Familiar with the FDA 21 CFR, CGMP for Medical devices.• Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner.• Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements.• Experience with x-Ray systems particularly mobile fluoroscopy or CT systems.• Experience with robotics or motion control helpful About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future. Benefits & Compensation A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here .The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc. Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Job Requisition ID#: 764AThe Engineering Support Specialist (ESS) will be a key member of the team, providing technical support and expertise to support the pre and post sales process across the organization. The ESS will be tasked with generating complex quotes and providing technical engineering support to our Productivity department.Primary responsibilities include:Assist productivity admin team with overflow of basic quote requests. Assist senior staff with advanced quotation requests. Research answers to technical questions for customers and productivity specialists. Communicate with service, suppliers, and machine builders to gather information for quotations, including review of technical drawings and documents. Assist in resolving technical problems by communicating with customers and suppliers. Maintain strong knowledge of suppliers' latest products and technologies.Other Functions:Perform related duties as required.The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.Qualifications:1-2 years' experience providing basic support in a technical quotation role. Familiarity with Okuma and Tsugami machines and options preferred. Knowledge of installation requirements for various machine options preferred. Broad knowledge of machine accessories and suppliers is preferred. Strong computer proficiency required. Ability to quickly learn new technical concepts required. Proven track record communicating smartly and with clarity. Benefits:We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:Competitive starting salary Paid Time Off, starting with 23 paid days off in your first year. 10 Company Paid Holidays Comprehensive Health Benefits including, Medical, Vision, Dental and Life Insurance 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance ProgramMental and physical requirements:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while handling multiple tasks, responsibilities, and projects. Must be able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employees. Frequently required to use hands to finger and reach with hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations.Morris Group, Inc., including all operating subsidiaries, is an Equal Opportunity Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.Huntsville, AL

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting company products including video, high-speed Internet, voice and XFINITY Home through the development and execution of promotions and events. Sales and event focus is within privately owned, multi-dwelling properties and communities, but can include other social event functions and online initiatives in the community. Utilizes basic knowledge of the company's products and services as well as sales process experience to maximize sales. Develops competence in own area by performing routine work.Job DescriptionCore ResponsibilitiesServe as the point of contact for customers in the assigned area, manage contracts for accounts and provide client services support for the portfolios of more senior representatives, troubleshoot and/or resolve customer concerns, enhance and support the customer experience.During community events, may add new residential customer internet, video and voice services while generating new subscribers within targeted properties, through various promotional, social, internet and community events. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.Meets and exceeds sales goals in assigned territory and event activities. Utilizes retention techniques to proactively retain existing customers from downgrading or canceling service.Effectively communicates and develops rapport with residents and property staff. Evaluates individual residents' existing and potential product needs and makes recommendations. Increases resident and property staff understanding of company products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the benefits of the company. Reviews company bills with residents as needed and is proficient in company billing procedures.Coordinates and executes all promotional events and provides marketing support, including but not limited to, the overall coordination and logistics, budget management, planning, negotiation and execution of events, production and distribution of printed materials, point-of purchase displays, prize packages, scheduling of all promotions and coordinating with technical operations. Utilizes successful marketing skills to conduct overall marketing and property assessments, determines marketing collateral, customizes for presence on website, newsletter, signage in gyms etc. Uses experience and skills to tailor events based on the profile of the community account, with a goal of maximizing the return on investment.Collaborates with other key personnel to create promotional assets, execute promotional strategy for value-add services, align messaging and ensure tracking requirements are implemented for site promotions. Supports sales team by reviewing the promotional sales, distributing and explaining network promotions and traveling to property meetings to help present and sell promotional concepts, company products and services.Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience0-2 YearsPDN-9bcb7058-40ab-46be-b18f-6b170b0034aa

Birmingham, AL, USAFull time2024-04-16R24_0000010650Position Mission: The Tools and Equipment Technical Sales Specialist (TSS) is responsible for generating and increasing sales through NAPA store end user accounts. This role is customer facing and is primarily focused on coordination and implementing market share impacting products and programs at the street level. The TSS reports to the division regional manager and is responsible for a sales territory of NAPA stores.Position Performance Measures: Dealer CallsProgram ImplementationMarket PenetrationMeeting Sales QuotaSales Lead ConversionLead GenerationMarket Dominance!Responsibilities: Proactively makes a minimum of 8 in person calls with assigned existing account base across multiple locations to engage and further develop sales opportunities.Account management: Develop and maintain strong relationships and consistent communication with assigned accounts to promote our products & services.Works closely with store decision makers to expand volume business by identifying and converting sales.Understand the customer and their needs, and effectively work with local Distribution Center Sales Teams to offer insight and intelligence with respect to customer demands.Works with NAPA Customer Support Representatives (CSR) on order entry, tracking, confirmation of purchase orders and billing adjustments as needed.Leverage the knowledge of your team members, our tools, and ongoing development opportunities to master your sales pitch.Identify areas of opportunity and advise management.Comprehension of T&E product offerings, education, programs, warranties, and rebates.Engage in regular communication with manager, vendors, and T&E colleagues (RSM, TSS, CSSR.) regarding any potential sales leads or resolving any customer issues in a timely matter.Attending in-store sales events and promotions.Consistently meet or exceed sales quotas.Consistently meet or exceed activity requirements.Conduct periodic account reviews to keep management updated on key progress indicators.All other duties established by the Regional ManagerEARNS TRUST, RESPECT AND FOLLOWERSHIP Informs people of critical issues and decisions that affect them.Gives straight answers to both easy and subjective questions; is candid and forthcoming in their communications with other people.Acts with integrity and follows through on commitments.Is personable and approachable and conveys a positive attitude and character.Models honest and ethical practicesShows a genuine interest in other people and their wellbeing.Takes responsibility for finding solutions rather than focusing blame on other people or external factors.Places the success of the organization and the people collaborating with them ahead of their individual success.Conveys self-confidence when faced with demanding situations or decisions.Leads by example.Exhibits good listening skills.Work Environment and Physical Requirements:Work will be conducted in office, warehouse, retail stores, customer site environments.Frequent periods standing/walking in unairconditioned warehouse facilities and retail stores.Exposed to vibrations and dust, with noise level at moderate to low decibels.Must be able to lift up to 50 pounds at times.Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focusRegularly required to use hands and fingers, and handle or feel objects.Other physical tasks required include pushing, reaching, climbing, and stooping.Local travel, to include overnight travel, may be up to 75% of time to perform duties.Work can be conducted in office, warehouse, retail stores, customer site environments.Job functions can be conducted in the office if needed on a limited basis.To include sales planning, customer interaction, customer follow-up, etc.Use of Teams or other video chat in lieu of in person visits is limited to less than 10%Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239662610

The Altec Service Group has service centers and an extensive fleet of mobile service vehicles and technicians across the United States and Canada. This critical service support position is responsible for providing excellent customer support and satisfaction within the Service Support areas: Administrative, Inventory, Parts and Estimating. Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for internal teams on customer needs that contribute to the customer satisfaction.Inventory Service SupportAssists Supervisors and Technicians with the scheduling of required inventory actions.Maintains accurate records for dissemination to Accounting, Supervision and Inventory owners to facilitate continuous improvement in inventory management and accuracy.Conducts Freight debrief per established standards.Creates shipping labels as required for Mobile Service and Centralized shops as directed/requiredAttends peer to peer training as required to develop and maintain all required skills.Parts Service SupportConducts Stock parts order entry, form entry as directed per established standards.Researches parts with assistance/oversight of applicably trained peers and/or supervision.Reconciles requests for parts order follow up and escalate as required.Determines correct billing requirements required to fulfill requests accurately and timely are being meet by reading Bill of Materials, Parts Pages and related information.Conducts the P.O. process within established Altec standards and provide accountability as required.Conducts daily inspection of Shop tools and PPE.Contributes to safety improvements within the shop. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:High School Diploma or GED required andTwo years of experience in an industry-related field required (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job functionOrBachelor's Degree andOne years' experience in industry related field preferred (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job functionAlso, Hydraulic or mechanical background preferredMust have demonstrated experience of providing high levels of customer supportStrong Computer Skills, especially in Microsoft Word and Microsoft ExcelDemonstrated Problem Solving SkillsStrong attention to detailSolid team player with a collaborative natureAbility to multitask and handle multiple transactionsAbility to work effectively in a fast-paced environmentExcellent written and verbal communicationOTHER POSITION SPECIFICATIONS:Demonstrated record of responsibilityExtremely detail orientedCustomer Service OrientedMotivated, goal oriented and persistentMaintain Company confidentialityMust handle stress and deadlines wellParticipate in Continuous Improvement InitiativesTravel 0-25%Altec is a manufacturing company, Made in America. Altec associates are empowered to build products that make a difference to our customers, communities, and industry. We are building on 90+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services can be found across the U.S. and in over 100 countries around the world. Safety is a primary responsibility in everything we do as is support of the Altec Company Values.See More at jobs.altec.comValue-Driven: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - TeamworkU.S. Military Veterans and Spouses are Encouraged to Apply as many MOS codes relate to equipmentCompetitive pay which rewards performance and a comprehensive benefits package.Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Sales Support Specialists assist the Sales Team in data entry processes to create more time for sales teammates to focus on sale-centric duties. Sales Support Specialists will support a regional group of teammates including multiple Outside Sales Representatives, Estimators, and Sales Managers. RESPONSIBILITES: Data entry into CRM software programs to log and update: Company profiles Contact profiles Sales Opportunities Events & Activities Initiate outbound phone calls to customer offices to: Enroll Penhall Company into customer bid lists. Source information about target job titles. Schedule Lunch & Learn presentations for sales team. Discover payment issues for outstanding items listed on AR reports Complete prequalification forms to register/qualify Penhall Company as a contractor or supplier to receive Requests for Bid. Initiate outreach efforts to help sales team qualify potential leads and to schedule appointments with customers on behalf of the sales representative. Use Takeoff & Estimating software to read construction drawings and vet bid opportunities that will be assigned to Outside Sales Representatives. Assist Outside Sales representatives in completing Penhall forms & processes to: Creating new customer accounts. Upload documents into Contract Works Generate Proposal Templates using the CRM. Generate Dispatch Tickets using the CRM. Gathering field ticket details. Help OSR maximize daily sales call route efficiency. Generate reports on sales Key Performance Indicators. Identify potential bid opportunities using online bid management software. Communicate with Outside Sales Representatives, Regional Sales Managers, and Branch Managers to identify growth opportunities in expanding services and across geographies. Use Takeoff & Estimating software to complete takeoffs for bid opportunities. Estimate opportunities and prepare proposals for review by Branch Managers. Job Requirements EDUCATION & EXPERIENCE: Degree is preferred (although additional industry experience may be considered in Lieu of degree).1 - 2 years work experience (preferably in construction / industrial services). JOB REQUIREMENTS & QUALIFICATIONS: Excellent computer skills. Excellent verbal and written communication skills. Must have the capability to operate Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Must be organized with good time management skills, self-starter. Strong customer service skills. Must perform work accurately and with a sense of urgency and integrity. ConstructConnect experience will be given significant consideration throughout the interview evaluation process. Excellent math skills will be given significant consideration throughout the interview evaluation process. The ability to read construction drawings will be given significant consideration throughout the interview evaluation process. The ability to complete quantity takeoffs will be given significant consideration throughout the interview evaluation process. Standard drug screens, driving record & background checks will be performed. Penhall Company is an equal opportunity employer.