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Technical Support Engineer Salary in Alabama, USA

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Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.Why You'll Love This Role Cribl is seeking a Senior Technical Support Engineer to ensure customer success by providing enterprise-level support to our customers and partners. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software and enjoying all the goat gifs the internet has to offer. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration. We are accepting applicants in Canada and the United States As An Active Member Of Our Team, You Will... Develop a deep technical understanding of Cribl Stream and our other products. Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, Email, online meetings, etc. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues. Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions. If You Got It - We Want It BS degree in Computer Science or similar degree, or equivalent work experience. 5+ years' experience supporting enterprise customers or working hands-on with distributed systems. Passionate about working on complex technical issues. Expert-level troubleshooting & problem-solving skills, and a critical thinking. Excellent client-facing skills, excellent written and verbal communication skills. Experience with Linux, AWS, Azure, and Networking. You currently live in Canada or the United States Bonus Points/Preferred Qualifications: Experience with Splunk, Elasticsearch, LogStash and/or other related observability technologies Regex and JS experience is a Plus Salary Range ($82,000 - $158,500) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.#LI-MV1 #LI-RemoteBring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
Sr. Network Engineer
Austal Usa, LLC, Mobile
REPORTS TO: IT Infrastructure ManagerSUPERVISES: N/AAUTHORITIES / RESPONSIBILITIES:The position of Sr. Network Engineer has the responsibility for technical architecture, design, implementation and continuity of the organization's production network infrastructure. Network infrastructure for this organization includes, but not limited to, LAN, WAN, WLAN, Wireless Bridging, VoIP (IP Telephony), QoS, Firewall, Telephony Systems and Telecommunications. The person in this position will work closely with members of the IT staff to ensure very high levels of network availability, security and efficiency. 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includes process, procedures and relevant physical and logical network diagrams.Configure and deploy company LANs, WANs, WLANs, Routers, Switches, Firewalls, Purpose-built appliances and other hardware to required specifications.Monitor and report on network systems performance, help identify network trends, and troubleshoot problem areas as needed.Collaborate with Infrastructure team members and others as necessary to assess near and long-term network capacity needs.Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.Practice network asset management, including maintenance of network component inventory and related documentation that may include technical specifications information.Oversee new and existing equipment, hardware, and software upgrades that may be performed by junior team members.Participate as needed in the network security solutions and/or exercises.Participate in DR planningDevelop and/or provide guidance to junior members of the team.QUALIFICATIONS / KNOWLEDGE / EXPERIENCE:B.A./B.S. and / or 10 years of experience in Data Center Operations and Telecommunications required.Current certification as Cisco Certified Network Administrator (CCNA) requiredMinimum of 5 years experience managing a network infrastructure comprised of Cisco technologies that includes router, switch, firewall, access security and other.Experience in Data Center / Hosting / Distributed network environments.Be able to own and be accountable for network project designs and configurations.Experience with the IT Process Change Management.Ability to develop action plans with work estimates as part of IT projects.Have worked with a high-availability systems environment.Ability to solve critical production issues when required.Proven experience with network capacity planning, network security principles, and general network management best practices.Strong, hands-on technical knowledge with networking technologies.Knowledge of MPLS, QoS, WAN Traffic Optimization and Prioritization.Knowledge of and experience with SIP or H.323 VoIP Protocols.Ability to develop network, voice and data systems in multi-facility, multi-city corporate environments using public switched circuits and/or private line facilities.Knowledge of communications protocols and integration of new systems with existing systems.Knowledge of transport media such as twisted pair, broadband, baseband, coaxial, microwave and fiber optic systems.Working technical knowledge of relevant and current network hardware, protocols, and Internet standards.Competence with testing tools and procedures for voice and data circuits.Ability to apply the principles of analytical and critical thinking skills and other professional practices to diagnose or define problems, collect data and solve abstract problems with widespread unit or organization impact.Knowledge of applicable data privacy practices and laws.Strong interpersonal, written, and oral communication skills.Able to effectively prioritize tasks in a high-pressure environment.Experience working in a team-oriented, collaborative environment.Highly self motivated and directed, with keen attention to detail.Proven analytical and problem-solving abilities.Ability to present ideas in user-friendly language.TOOLS: Packet Capture Tools (Sniffers), System Monitoring and Analysis Tools, Help Desk Ticketing Systems, Online Project Management System, Microsoft Project, PowerPoint, Excel and others as required.DIRECTION EXERCISED: N/ADISCRETION EXERCISED: Work within Austal standards at the direction of the IT DirectorLIAISES WITH: IT Management Line, End Users and External Technical SupportADDITIONAL GUIDELINES: Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA:18 years of age or older at time of applicationAble to provide proof of US Person StatusNo felony convictions of Theft/Deception or Violent crimes within seven years from disposition dateNo felony convictions of Drug crimes within three years from disposition dateWilling to submit to a drug screenWilling to submit to a background checkEqual Employment CommitmentAny qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932.Austal shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). 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Technical Engineer
Loyal Source Government Services, Huntsville
About the Position:Configure Operation System, ESS applications and components to design and performance specifications.Document System Configuration Management records & validate configuration through testing and record tests in test logs.Train customers on system applications at the Administrative and Operator level.Up to 20% travelQualifications:3+ years experienceExperience with Lenel, CCURE, Vindicator, Milestone, Genetec, Avigilon, Axis, Hanwha and others preferredManufacturer certifications a plusActive Secret Clearance or ability to obtain About Loyal SourceLoyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.For more information go to our website www.loyalsource.com and follow us on LinkedIn, Facebook & Twitter for other positions currently open.Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Engineer III
Scientific Research Corporation, Huntsville
Primary Duties & ResponsibilitiesUnder minimal supervision, applies use and application of advanced engineering principles, theories, and concepts. Independently evaluates, selects, and applies standard engineering techniques to conduct complex research, analysis, compilation, design, development, and/or test of technical engineering data in support of customer requirements in one or more engineering disciplines. Able to perform in a lead role as a project/task leader.Identifies, defines, analyzes, and generates complex specifications for test conduction, coordination of systems and analyses, proposal submittal, and performance of applied research and developmentDevelops, documents, and implements solutions to complex technical problems associated with the analysis, design, development, operation, and/or modification of engineering products and services Researches, analyzes, and conducts equipment (hardware/software) design and development, system analyses, process studies, and research investigations for complex technical problems Establishes, develops, and maintains an effective working interface and coordination/ exchange of technical information among multi-disciplined engineering groups, subcontractors, and/or the customer. Researches, prepares, and delivers complex technical presentations to high level management and/or the customer Provides functional and technical guidance to less experienced engineers in all aspects of engineering projects. Organizes and leads assigned sections of major program reviews, design reviews, and proposalsMinimum Skills & Requirements This job requires a minimum of a Bachelor's degree in Engineering and five or more years' of work related experience Performing work in this job's occupational field requires the application of complex, technical, professional disciplines requiring a four-year degree or equivalent and the extensive, applied use of related concepts, practices and methods The primary or most necessary skills required for this job are analytical skills. Other important skills include communication skills, computer skills, leadership, and problem solving skills Working knowledge of Microsoft Office, especially Excel, Access, and PowerPointSenior level of proficiency with more than one of the following:radar electronicshardware and software designprinciples and operations of radar systemsRF system/subsystem layout and designRF subsystem assemblies and applicationsradar analysis and modernization analog/digital signal processingsoftware development for network communicationmodeling and simulation of physical systems This job may assist others as a lead practitioner Proficiency in the one or more of the following toolsets preferred:Modeling Software: MATLAB, SimulinkRadar Signal and Data Processing ToolsetsC++, Python, or other object oriented programming languageDIS, HLA, TENA, or other federated simulation standardsSRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL WITH SCI ELIGIBILITYAbout UsScientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.DIVERSITY & INCLUSIONWe strongly believe in the abundance of differences among individuals. We value different points of view and appreciate diverse perspectives. We truly believe this is what makes our organization inclusive and more responsive to the needs of our diverse customers.EQUAL OPPORTUNITY EMPLOYERScientific Research Corporation is an equal opportunity and affirmative action employer that does not discriminate in employment.All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status.Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected] for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.[#CJ ]
Electrical Reliability Engineer
Trinity Consultants Engineering & EHS Workforce Solutions, Montgomery
Job SummaryElectrical Reliability Engineer will work closely with I/E's and reliability engineers to improve electrical safety and reliability. This will include ownership of the electrical safety program, stewardship of power system model, and visionary for strategic improvement plan of electrical distribution assets.The focus will be to improve EHSS performance, asset reliability, reduce maintenance cost, and foster continuous learning.How You Can Be the ImpactLead the site wide Electrical Safety program.Review and approve electrical project scope.Monitor electrical assets performance, predict equipment failures, and proactively address potential issues through effective equipment strategy.Support troubleshooting activities and develop electricians' technical skills.Approve Power Systems Studies.Assist in the development and training of Site personnel based on SABIC requirements and knowledge gap identified.Develop and improve Standard Maintenance Procedures and Maintenance Plans.Facilitate incident investigations on equipment failures, operation downtime events, and electrical safety incidents.Effectively share Key Learnings throughout the Site and Corporation to prevent similar events from occurring and to further grow a learning culture.Turnaround scope review and support during execution for all electrical equipment. Ensure immediate technical support with recommendation related to any unexpected findings during turnaround execution period.Implement best practices, technical alerts, and corporate Manufacturing Standards for electrical equipment.Develop multiyear asset plans for electrical equipment.Requirements:BS in Electrical EngineeringKnowledge of NETA, NFPA 70, and NFPA 70E3 years (or more) experience in a manufacturing environment.Outstanding aptitude and understanding of electrical equipment and systems.Excellent communication skills are necessary.Experience in reliability tools for preventative & predictive techniques is preferred.Knowledge of Industry Standards, such as IEEE, is preferred.Able to read, write, perform basic mathematics, competent with computer business software, provide clear / concise written & verbal communication.Able to work with and influence a diverse group from operations technicians & craftsperson's to site & business management.Must be a self-starter with the capability to facilitate discussions.Function under time pressures.Drawing conclusions from written or computer generated materials.Implementing recommendations by coordinating resources.Directing and influencing activities of others to accomplish a goal.Analyzing data or report information.Conducting research.Developing plans, procedures, goals, strategies or processes based on data analysis or experience.Must have excellent interpersonal skills and ability to effectively communicate with operation, technical, employees and contract maintenance crafts people.Familiarity with design and maintenance of electric equipment including variable speed drives, DC motors, AC induction motors, breakers, contactors, batteries, and UPS.Familiarity with P&ID, piping isometrics, and Process Flow Diagrams.Eligibility RequirementsApplicants must be currently authorized to work in the United States on a full-time basis.Work AvailabilityRegular, predictable attendance is an essential function of this position. Applicants must be regularly available and willing to work during assigned hours of operation and such other hours as the company determines are necessary or desirable to meet business needs.We are proud to be a diverse and an equal opportunity employer. We are fully committed to a culture of respect and inclusion.
Substation Designer/Engineer (Birmingham, AL)
Southern Company, Birmingham, Alabama, United States
**Substation Designer/Engineer** **_Southern Company Services Technical Shared Services – Substation Engineering_** _Opening located in Birmingham, AL_ This posting is to fill a full time Physical Designer/Engineer position within our Substation Physical Design group. The Designer/Engineer can be filled as an exempt level 3-6, based on background experience and education of the successful candidate. **JOB DESCRIPTION** This position is responsible for the design of Southern Company’s Transmission and Distribution Substations. The Designer/Engineer will produce engineering drawings, specifications, and material requirements for substation projects with emphasis on safety, quality, scheduling, and costs. The successful candidate will be required to travel (approximately 25%) and the ability to work successfully in a remote/virtual environment with access to internet service. This position will be located in Birmingham, AL at the Energy Center. Relocation assistance may be provided if the successful candidate does not currently live within a reasonable commute distance. **MAJOR JOB RESPONSIBILITIES INCLUDE:** + Prepare high quality design packages needed to construct (new or modify existing) substations using CAD-based tools, based on Southern Company design standards. + Design the physical aspects of substations, including but not limited to, Foundation Layouts, Grounding Layouts, Conduit Layouts, Control House Layouts, Section Drawings, Electrical Bus Design, etc. Specify, order, and provide approval drawings for non-stock materials, as well as inventorying stock materials and shop fabricated materials for substation design packages. Transmit drawing packages and supporting specifications into SCST Vault using the Physical Substation Transmittal Packages Manual. + Make SAFETY our number one priority using a “Safety First” mentality and leading by example. + Coordinate and communicate with other design disciplines associated with the Substation Physical Design project. + Provide Quality Assurance reviews as required, technical trainings and provide developmental feedback to internal designer/engineers + Interact with manufacturers, vendors, and Southern Company committee members to resolve equipment and material issues. + Provide support to Substation Construction, Field Services, Project Management and Substation Maintenance. + Perform site visits for projects, including pre-construction meetings, during construction and post-construction. Some overnight travel will be required. + Participate in substation design review meetings. + Support Southern Company’s design criteria and standardization effort. + Handling multiple tasks simultaneously, setting priorities, and using effective time management and organizational skills to achieve project team goals. + Serve as part of a storm restoration team when requested after storm events, predominately, but not limited to the Southern Company service territory. **JOB QUALIFICATIONS** **_Education_** + Bachelor's Degree in Electrical, Mechanical, or Civil Engineering **(Engineer)** + Bachelor's Degree in Engineering Technology **(Designer)** + Associate Degree with minimum 5 years relevant industry experience **(Designer)** + No Degree with minimum 8 years relevant industry experience **(Designer)** **_Experience_** + Strong understanding of substation equipment is preferred. + Ability to create Substation Physical Design drawings from a single line diagram is preferred. + Strong understanding of the Institute of Electrical and Electronics Engineers Standards, National Electric Safety Code, National Electric Code, and OSHA safe operating practices is preferred. + AutoCAD training, experience, or certification is required. + Experience using 3D modeling software (SDS Inventor, Autodesk Inventor, Autodesk 3D or P4A) is preferred. + Experience in Transmission &/or Distribution Substation Operations for an electric power utility company is preferred. + Experience in the field of Substation Engineering, Field Services, Switchboard Wiring, Power Delivery, Substation Maintenance, or Substation Construction is preferred. + Experience working with document management & estimating systems such as Transmission Estimating and Management System (TEAMS), STOMP, MAXIMO, SCST Vault is preferred. + Experience providing Quality Assurance reviews for design packages is a plus. + Proficiency using Microsoft Office products is required. + Ability to be an effective mentor to others and teach job-related skills. + Good understanding of utility electric grid operations is preferred. + Knowledge of basic electrical power system theory is preferred. + Southern Company design experience preferred. **_Knowledge, Skills & Abilities_** + Must demonstrate excellent communication skills (oral & written) and the ability to communicate technical issues simply. + Must be a self-starter and exhibit strong problem-solving skills. + Must work well in a team environment and have the ability to develop and build relationships at all levels. + Must possess effective time management and organizational skills sufficient to manage multiple projects with various priorities and competing deadlines. + Must demonstrate a customer focus with a willingness to meet the needs of our customers and solicit feedback. **BEHAVIORAL ATTRIBUTES** + Model **Our Values** : _Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance._ + Conduct all activities with a focus on providing value to our customers. + Take personal responsibility for their projects and customer issues. + Follow through on all aspects of assignments to ensure a quality product and increased value is delivered to our customers. + Exhibit and promote a positive, "can do" attitude. + Commitment as a team member to building and maintaining an Inclusive work environment. + Must place strong emphasis on Operational Excellence (mistake free designs). + Must understand and practice Human Performance Concepts. **BENEFITS** + Competitive Pay + Flex Schedule + Excellent benefits packages which includes: + Medical and dental coverage + Defined Pension/Cash Balance Benefit Plan + Performance-sharing plan + 401(k) plan with a generous company match + Bonus opportunities + Tuition Reimbursement **_***Please submit an updated resume with your application***_** Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 5440 Job Category: Engineering Job Schedule: Full time Company: Southern Company Services