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Project Controls Specialist - Travel
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Own Your Future.Modern Technology Solutions, Inc. (MTSI) is searching for Project Controls Specialist / Travel to support United States Space Force (USSF). This position will be located in Colorado Springs, COWhy is MTSI known as a Great Place to Work?Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year. Great Benefits - Most Full-Time Staff Are Eligible for: Starting PTO accrual of 20 days PTO/year + 10 holidays/yearFlexible schedules6% 401k match with immediate vestingSemi-annual bonus eligibility (July and December)Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement accountUp to $10,000 in annual tuition reimbursementOther company funded benefits, like life and disability insuranceOptional zero deductible Blue Cross/Blue Shield health insurance planTrack Record of Success: We have grown every year since our founding in 1993Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance. MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.For more information about MTSI, please visit www.mtsi-va.com.Responsibilities:As a Project Control Specialist with MTSI you will provide support to the US Space Force, Defensive Cyber Operations (DCO-S), in its mission to provide defensive cyber capabilities to the warfighter. You will provide financial support to integrate defensive cyber systems into legacy and new space systems, gain support for new and on-going efforts in all phases of the acquisition life cycle, and develop and utilize engineering technical services to obtain systems engineering support and processes within DCO-S. Your essential job functions will include but may not be limited to:Track and manage program funding, costs, revenue, and profit. Manage travel and other non=-labor expenses for all teammates and vendors. Coordinate, prepare, and submit contract deliverables in a timely manner. Provide inputs for division level data analysis of financial performance. Act as liaison between PMO and corporate functional staff.Qualifications:Required skills/experience:2-5 years related professional experienceTracking and managing ceiling and funding at all levels for teammatesMaintaining a project travel budgetTracking travel from request and approval to completion for all teammatesReviewing and approving expense reportsTracking bill holds and accruals to closure across billing cyclesClose monitoring of funding levels and calculating/providing recommendations for funding request and disbursements as well as identifying riskPreparing and submitting contract deliverables, to include travel activity reports for prime and subcontractor teammate personnelRevenue/profit forecasting and EAC modelingKnowledge of Deltek Costpoint or similar toolMicrosoft Excel experience - IntermediateDesired skills/experience:Familiarity with large subcontractor teamsKnowledge of multiple contract types (Time & Materials, Cost Plus Fixed Fee, Firm Fixed Price)General understanding of the FARKnowledge of SmartsheetKnowledge of Deltek CostpointExperience with IBM Cognos/Deltek Business IntelligenceExcellent communication and collaboration skillsEducation Requirements:Bachelor degree in Business, Accounting, Finance, or Math from an accredited college or universityClearance Requirements:Active Secret clearance (desired) or ability to obtain a Secret clearance Location/Travel Requirements:Place of work is Huntsville, AL or Colorado Springs, CO. Potential opportunity for remote or hybrid work. You might be required to travel periodically, less than 10%.The pay range for this position in Colorado is $100,000/year to $125,000/year; however, base pay offered may vary depending on established government contract rates, job-related knowledge, skills, and experience, and other factors. MTSI also offers a full range of medical, financial, and other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via MTSI's internal or external careers site#LI-JW1#SSC-BH#MTSI
Project Controls Specialist - Financial
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Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.For more information about MTSI, please visit www.mtsi-va.com.Responsibilities:As a Project Control Specialist with MTSI you will provide support to the US Space Force, Defensive Cyber Operations (DCO-S), in its mission to provide defensive cyber capabilities to the warfighter. You will provide financial support to integrate defensive cyber systems into legacy and new space systems, gain support for new and on-going efforts in all phases of the acquisition life cycle, and develop and utilize engineering technical services to obtain systems engineering support and processes within DCO-S. Your essential job functions will include but may not be limited to:Track and manage program funding, costs, revenue, and profit. Electronically submit the data reports associated with program cost and hours charged to the program. Establish Estimate at Completion (EAC) and track to budget. Report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USSF. Manage direct hours, materials, ODCs, and travel expenses for all teammates and vendors. Coordinate, prepare, and submit contract deliverables in a timely manner. Provide inputs for division level data analysis of financial performance. Act as liaison between PMO and corporate functional staff.Qualifications:Required skills/experience:8+ years related professional experiencePast work with large subcontractor teamsPast work with multiple contract types (Time & Materials, Cost Plus Fixed Fee, Firm Fixed Price)Tracking and managing ceiling and funding at all levels for prime and subcontractor teammatesReviewing and approving subcontractor spend plans and invoicesReviewing invoices for accuracy and coordinating corrections prior to submission for paymentClose monitoring of funding levels and calculating/providing recommendations for funding requests and disbursements as well as identifying riskPreparing and submitting contract deliverables, to include Cost Reports and Monthly Status ReportsUsing financial reports such as Project Status Reports, Project Labor Summary Reports, and Project Non-Labor Detail Reports to monitor expenses, track revenue and profit, and establish burn rates compared to budget and identify variances and factorsGeneral understanding of the FARRevenue/profit forecasting and EAC modelingKnowledge of Deltek Costpoint or similar toolMicrosoft Excel experience - Intermediate or higherDesired skills/experience:Familiarity and experience with Contractor Cost and Software Data Reporting (CSDR) (e.g. Contractor Business Data Report, Software Resources Data Report, Technical Data Report, Cost and Hour Data Report)Familiarity and experience with Work Breakdown Structures (WBS) and associated data captureKnowledge of Deltek CostpointExperience with IBM Cognos/Deltek Business IntelligenceExcellent communication and collaboration skillsEducation Requirements: Bachelor degree in Business, Accounting, Finance, or Math from an accredited college or universityClearance Requirements:Active Secret clearance (desired) or ability to obtain a Secret clearance Location/Travel Requirements:Place of work is Huntsville, AL or Colorado Springs, CO. Potential opportunity for remote or hybrid work. You might be required to travel periodically, less than 10%.The pay range for this position in Colorado is $100,000/year to $125,000/year; however, base pay offered may vary depending on established government contract rates, job-related knowledge, skills, and experience, and other factors. MTSI also offers a full range of medical, financial, and other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via MTSI's internal or external careers site#LI-JW1#SSC-BH#MTSI
Career Kickstart: Director, Assessment Specialist, Networking Fundamentals
TheCollegeBoard, Montgomery
About College BoardCollege Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world's leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more than seven million students prepare for a successful transition to college through programs and services in college readiness and college success-including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.About Career KickstartCareer Kickstart expands the successful AP model to the career and technical education space by offering schools a new set of career-oriented high school courses that provide students with relevant, high-quality instruction and experiences that lead to industry-recognized credentials and college credit. Ultimately, these experiences power students' progress to in-demand jobs in high growth sectors and access to choice-filled lives. We are in the process of building courses and assessments for a Cybersecurity Pathway, and are seeking dynamic and experiences candidates to join our team and to bring high-quality Cybersecurity Assessment experiences to all students.About the OpportunityAs the Director, Assessment Specialist: Networking Fundamentals, you are responsible for the quality and validity of all assessment content for the Networking Fundamentals exam. Cybersecurity 1: Networking Fundamentals is the first course in a two-course Cybersecurity Pathway.The Assessment Specialist is the primary point of contact for all assessment content developed for the Networking Fundamentals exam. The Assessment Specialist is responsible for all item development and management, from authoring to administration, as well as training and collaborating with subject-matter experts (SMEs) in K-12, higher education, and industry. The Assessment Specialist trains SMEs on assessment development protocols, translates across academic and technical experts, coordinates with pre- and post-production colleagues (including editorial, graphics, publications, and psychometrics) and collaborates to develop formative assessment materials and resources to support CK Cybersecurity Pathway teachers and students across the United States.In this Role, You WillAssessment Development and Scoring (80%)Serve as the assessment lead for Cybersecurity 1: Networking Fundamentals.Collaborate closely with the assessment lead for Cybersecurity 2: Cybersecurity Fundamentals as well as the course leads for both courses to maintain harmony across pathway exams.Recruit, train, monitor, and provide feedback to assessment item writersAuthor and revise assessment content and train others to author assessment contentLead the development of all formative and summative assessment content through iterative review stages with multiple internal and external stakeholders, including the Cybersecurity Course Leads, Assessment Production teams, CK Assessment Director, and Test Development Committee.Be responsible for development of all assessment forms, ensuring that the exam aligns with approved curricula and test specificationsConduct multiple face-to-face weekend meetings as well as virtual meetings (during work week, evenings, or weekends) with each of the committees within your stewardship as well as other committee meetings in the discipline as needed.Lead in-person and virtual scoring events and produce scoring materials to publish for teacher and student useAssessment Quality and Process (20%)Contribute to current research and best practices related to assessment; participate in regular discussions with other Career Kickstart and AP Curriculum & Assessment colleagues on current assessment standards and practices, building toward common, shared beliefs about the direction of CK assessment and the larger CTE educational and assessment communityContribute to creating and refining processes for efficient, high quality assessment developmentRefine and improve question task models in collaboration with Assessment Director and other internal and external stakeholdersMake data-driven recommendations for CK Cybersecurity exam design improvements in collaboration with and aligned to other College Board initiativesMonitor and improve exam validity, reliability, fairness, and quality, as well as reader reliability in accordance with established program thresholdsServe as a recognized and trusted resource within the community by collaborating with the CK Course Leads in engaging with the community to drive teacher satisfaction with the CK Cybersecurity Pathway courses and examsAbout YouYou have:Knowledge of current trends and emerging topics in K-12, higher education, and/or industry networking/cybersecurity standardsAdvanced degree or certification is preferred, though not required. (e.g., a Master's degree in education, computer science, or information technology; industry certifications such as CompTIA Network+, Security+, etc.)Familiarity with current networking assessments, including industry recognized credentialsUnderstanding of Career and Technical Education programs, goals, and stakeholders (preferred)Willingness to explore new and creative methods for assessmentTeaching experience or applied professional experience in computer networking or a related field (preferred)Experience in standardized assessment development (preferred)Experience with digital assessment (preferred)Excellent oral and written communication skills, including the ability to translate complex technical information for a variety of audiences and purposesExcellent organizational and planning skills, including the ability to effectively handle multiple, competing tasks simultaneouslyMeticulous attention to detail, including the ability to closely proofreadExcellent skills in process and procedure implementation, including adhering to project plans and schedules, and maintaining project management documentation for trackingTechnical acumen and aptitude; proficiency with Microsoft Office and use of browser-based applications and toolsExcellent interpersonal and collaboration skills, including the ability to interact with staff at all levelsWillingness to give, accept, and address constructive feedbackStrong customer service orientationAbility to travel 6-10 times a year (domestic)You must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filled. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process.Preferred Application Deadline: April 15, 2024About Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-REMOTE#LI-GG1
Senior Director, AP World Languages Assessment Manager
TheCollegeBoard, Montgomery
Senior Director, AP World Languages Assessment Manager College Board - AP & InstructionLocation: RemoteType: This is a full-time positionAbout the TeamThe AP Curriculum and Assessment Team at College Board (40+ staff) collaborates with colleagues across all aspects of the AP Program to develop, manage, and deliver AP's 40+ courses in a wide variety of subject areas. AP® is a rigorous academic program built on the commitment, passion, and hard work of students and educators from secondary schools and higher education. AP provides willing and academically prepared high school students with the opportunity to study and learn at the college level. AP's Course Leads and Assessment Leads ensure that course curricula are aligned to higher education expectations and reflect the state of the art in the discipline, contribute to instructional resources and tools for teachers, and develop assessments that allow students in these courses to demonstrate their mastery of course content and skills. The English, World Languages, and Arts department, which includes English Literature, English Language, Spanish Language, Italian Language, French Language, German Language, Chinese Language, Japanese Language, Latin, Music Theory, Spanish Literature, and Art and Design (2-D, 3-D, Drawing) is currently made up of 15 people supporting 14 courses in the AP portfolio.About the OpportunityAs the Senior Director, AP World Languages Assessment Manager, you will manage a small team of assessment specialists in AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture, guiding their assessment work and deliverables, as well as managing their training and development in assessment best practices.The Senior Director, AP World Languages Assessment Manager serves as the primary point of contact in AP for all assessment content for AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture collaborating closely with the AP World Languages Department Head. The Senior Director, AP World Languages Assessment Manager may provide assessment development support in other related subject and assessment areas. The Senior Director, AP World Languages Assessment Manager is responsible for all item development and management from authoring to administration; training and collaborating with subject-matter experts (SMEs), typically college professors and secondary school teachers. S/he/they trains SMEs on assessment development protocols, translates between academics and technical experts (psychometricians), and collaborates to develop formative assessment materials and resources to support AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture teachers worldwide.In this role, you will:Assessment Development and ScoringBe responsible for overseeing the development and management of all assessment content through iterative review stages with multiple internal and external stakeholders, including the AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture Assessment Leads, Course Leads, Assessment Production team, Test Development Committees, and the Chief ReadersBe responsible for overseeing the authoring/revising of assessment content and training educator constituents to author assessment content, including selection of appropriate stimulus material, and applying best assessment practicesfor AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and CultureBe responsible for overseeing the development of all assessment forms for AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture, ensuring the AP Exam development aligns with approved curricula and test specificationsBe responsible for overseeing multiple face-to-face, weekend meetings, and virtual meetings (during work week, evenings, or weekends) annually with each of the committees within the Senior Director's stewardship as well as other committee meetings in the world language discipline, as neededBe responsible for overseeing the successful scoring of student AP Exams at the annual scoring event in person and online-the AP Reading-and produce AP Reading publications materials for teacher and student usefor AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and CultureAssessment Quality and ProcessContribute to current research and best practices related to assessment; participate in regular discussions with other AP Curriculum & Assessment members on the current assessment standards and practices to build a set of common, shared beliefs about AP's assessment directions within the larger educational and assessment communityContribute to processes for efficient, high-quality assessment developmentRefine and improve question task models as well as exam design in collaboration with and aligned to other College Board initiativesMonitor and improve exam validity, reliability, fairness, and quality, as well as reader reliability in accordance with established Program thresholdsServe as a recognized and trusted resource within the community by collaboration with the AP Course Leads in engagement with the community to drive teacher satisfaction with the AP Spanish Language and Culture, AP French Language and Culture, AP Italian Language and Culture, and AP German Language and Culture exams.Team Management and DeliverablesManage and guide the work of AP World Language assessment specialists in the English, World Languages, and Arts department to develop high-quality assessments aligned to AP exam specificationsTrain and support assessment specialists in assessment development practices, including quality, validity, and fairness in AP assessment development and design, an understanding of the item and test development lifecycle, and proficiency with tools of assessment development, including the item authoring/item bank platformCollaborate with assessment specialists across the Curriculum and Assessment team to ensure the implementation of standardized assessment proceduresCollaborate with Assessment production project managers to establish schedules for test item and test form development, and to monitor assessment deliverables for your teamMentor your team of assessment specialists in best practices in collaborating with and facilitating the work of test development committees and other external stakeholdersDevelop department processes, in partnership with the English, World Languages, Department Head, to ensure integration of assessment development within the departmentCollaborate with assessment leadership in Curriculum and Assessment to support the implementation and continuous improvement of assessment development practices, standardized processes, and standard operating proceduresAbout YouYou have:A Master's degree in Spanish, French, Italian, or German or a directly related discipline and knowledge of current trends in the discipline (required), although a doctorate in the discipline is strongly preferredNative to near-native fluency in Spanish, French, Italian, or GermanPrior management experience, team lead experience, or project leadershipAt least 5 years in standardized assessment development (required)Experience with digital assessment (preferred)Teaching experience (preferred)Superior oral and written communications skillsExcellent organizational and planning skills, including the ability to effectively handle multiple tasks simultaneouslyMeticulous attention to detail, including the ability to closely proofreadExcellent skills in process and procedure implementation, including adhering to project plans and schedules, and maintaining project management documentation for trackingTechnical acumen and aptitude; proficiency with Microsoft Office and use of browser-based applications and toolsExcellent interpersonal and collaboration skills, including the ability to deal with staff at all levelsWillingness to give, accept, and address constructive feedback with positivityStrong customer service orientationWillingness to travel up to 6-8 times a year (domestic), with an additional 2 weeks in May/June for the Annual "AP Reading"Eligible to work in the United States of AmericaAbout Our ProcessApplication review will begin immediately and will continue until the position is filled While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, final interview and reference checks. This is an approximately 8 to 10-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $112,000 to $165,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a yearWe prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heardWe welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network)We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goalsWe know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizationsWe offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time#LI-Remote#LI-CW1
IT Support Specialist - 2167
Advanced Systems Design, Montgomery
Advanced Systems Design is seeking an IT Support Specialist for our client located in Montgomery, AL. This position is onsite in Montgomery, AL and requires in-person availability starting day 1. Job Overview:This position will serve as the Alabama Crossroads IT Support and User Acceptance Tester (UAT) for the State Agency Model (SAM) Crossroads Consortium project.The SAM project is a four-state (Alabama, Rhode Island, Virginia, West Virginia) USDA /FNS initiative.It will work closely with the Women, Infants, and Children (WIC) program on the Crossroads system and ensure the software vendor is providing the desired functionality in the delivered product.A solid work history as well as proven experience in the use of SQL server development tools and assisting WIC program staff with business software planning, guiding and directing good software practices, conducting quality assurance and unit testing, and ensuring positive software testing results are required.This position also documents and researches problems and assists in their resolution.Required Qualifications:Minimum four years of experience in Applications Development and Support to include programming/systems analysis experience and SQL experience.The candidate must understand and interpret software requirements and know the process transformation of business rules into detailed documentation and validate through Crossroads system functionality.This individual must be able to learn current software systems tools and technologies as they relate to the WIC Crossroads project.The successful candidate must have the ability to understand system requirements and assist with documentation including detailed design and program specifications using the MS Office Suite.Work on multiple programs/systems as a project team member.Considered a subject matter expert for a single program/system.May coach more junior staff.Ability to write ad-hoc queries (complex and simple) using MS SQL Server tools for data research and data update validation.Ability to conduct quality assurance testing for completed tasks and unit acceptance testing for system changes, as well as, review and analyze test results for accuracy.Ability to develop or modify software utilities and programs using VB.NET or C#.NET to support the WIC program.Ability to write complex SQL Server reports for data validation and WIC program use.Create, execute, and revise software test plans, procedures, and scenarios as needed.Troubleshoot Crossroads user-reported issues, determine solutions for resolving, develop appropriate documentation, and report issues to vendors as needed.Ability to understand and document business requirements for requested changes, as well as, review and interpret vendor documentation for accuracy.Ability to communicate well with all levels of staff. Good communication skills and attention to detail are essential to this position.Good organization skills and the ability to work on deadlines are a must.Ability to work independently and as a valued team member.Preferred Qualifications:Knowledge of and experience with the Women, Infants, and Children (WIC) programSome knowledge and experience with automated defect tracking and testing toolsThe ability to assist with troubleshooting and resolving problems using Software Quality Assurance processes and standardsIn addition, the ability to work independently to generate SQL queries for research, create SQL Server Reports, and conduct quality assurance and unit testingEducation:Minimum Bachelor’s degree from an accredited four-year college or university in Computer Science, Math, Information Technology, or a related field, including 2 courses in programming.Advanced Systems Design, Inc. is:A leading Information Technology provider for Federal, State & Local government agencies.A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense.A certified service-disabled veteran-owned company with a proud 42-year track record of providing successful innovative solutions for our government customers.A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988. Applicants who have a signed offer of employment or contractor agreement are subject to:the pre-employment testing protocol:background investigationdrug screeningOur Employees:Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United StatesAre eligible for wide-ranging benefits and perks, including but not limited to:Comprehensive Health Insurance with PPO and HDHP/HSA optionsDental InsuranceVision InsuranceShort/Long-Term DisabilityGroup Life Insurance - Company PaidVoluntary Life Insurance401(k) Plan with Employer MatchPaid Time Off (Vacation/Sick)Holiday Pay - Company Paid Federal HolidaysTuition AssistanceProfessional Certification Incentive PlanEmployee Referral PlanTechnology ExposureFor additional information regarding Advanced Systems Design, please check out our WEBSITE  or click HERE for all current job openings.Advanced Systems Design is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Powered by JazzHRAdvanced Systems Design is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.PI239403384
WordPress Support Specialist (PHP, MySQL, CSS, HTML)
WPMU DEV, Birmingham, AL, US
As part of Incsub, since 2006, WPMU DEV, with its’ award-winning WordPress plugins, hosting, world-beating support and site management tools, has helped millions of web developers, freelancers and agencies run and grow their businesses.Are you tech-oriented and love to work from home? Do you like coding and helping people?Then this is your chance to make a difference. Stop dreaming about tomorrow; join our team at WPMU DEV and let it be the biggest change in your growth today.Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available and enthusiastic. Our team members work in shifts, and we aim to provide 24/7 coverage to our customers.We’re looking for a person that will be able to also work on weekends and available to work on the following schedules:* 4:00 pm 12:00 am UTCResponsibilitiesAt WPMU DEV, we power and host websites used by millions of users every single day. We’re looking for experienced WordPress Support Specialists who can join our team in our quest to offer the best support in the WordPress ecosystem. You’d need to be polite, patient and understanding with our customers.The role involves:* Supporting our awesome members and customers* Responding to customers who report issues with their website(s), plugins or hosting services and handling/debugging issues (promptly)* Hanging out in the WordPress.org forums being massively friendly, helpful, and useful* Helping customers with their WordPress problems by logging into their websites, diagnosing issues and offering solutions.* Writing clear and helpful responses to customer queries via email, chat and our forum.* Providing knowledgeable recommendations for solutions to handle customer feature requests.* Providing our developers and Second Level Support Team with clear and detailed bug reports for escalation.* Properly document & summarize tests or troubleshooting steps for communicating both with customers and colleagues.* Assisting with and solving all manner of WordPress questions with style!* Being an active part of the Incsub team.Reach for the skies; we have many challenges and opportunities for those who aspire to do more!Qualifications* Essential attributes and experience required:* At least 2+ years of experience with WordPress.* Ability to code using PHP, CSS, MySQL and HTML.* Good knowledge of the WordPress platform and WordPress hooks & filters* Ability to diagnose WordPress issues by isolating potential factors and providing resolution* An understanding of browser console errors and debugging via developer tools* Attention to detail and aptitude for problem-solving* Great interpersonal communication skills, being kind, supportive, and all-around friendly* Being a great team player, keen on working in an expanding, motivated, distributed support team* Love for impressive response times, typing speed (it matters), and the ability to produce quality work between deadlines* Fluent in English to communicate effectively.* Ability to work full-time (40 hours/week)SKILL-SETWordPress, Technical Support, Customer Support, Communication, PHP, CSS, MySQL, HTMLJob benefitsWhy Join us?* Growth-oriented culture.* Excellent compensation with competitive benefits and rejuvenation time-off.* Flexible work environment.* Training, tools and support will be provided to help you to perform your job.* Limitless learning opportunities by working with cutting-edge tech stacks and a diverse, talented team.* 28 days of paid leave per annum (up to 35 days).* Opportunities for paid travel to attend WordCamps and other industry conferences.* Long service leaves (3 months off paid) after you’ve been with us for 10 years.* Annual bonus based on company growth targets* Technology budget that can help you upgrade the tools you use for your job; the longer you serve, the higher the budget.* General expenses budget yearly that can be used to help you become more productive; the longer you work, the more you get.What should I do now?If you would like to be a part of our company and feel that your values match ours, submit your application along with a copy of your CV and the completed WordPress Support Specialist Task, and we’ll get in touch. It’s that simple!HIRING PROCESSOur hiring process includes the attached task and an interview with our management team, enclosing a 2nd task. If a candidate successfully passes the interview stage, they will be offered a paid employment trial of 4-6 weeks before being offered a more permanent role.Good luck!* Applications must include the completed task sheet to be assessed.