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Director, AP Comparative Government and Politics
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Senior Project Manager, AP Assessment Systems and Content Management
TheCollegeBoard, Cheyenne
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Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year. We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard. 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Vice President, AP Instructional Design
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Vice President, AP Instructional DesignAdvanced Placement & InstructionRemote, with hybrid options available in New York City or Reston, VAType: This is a full-time positionAbout the TeamThe College Board's Advanced Placement and Instruction division (260 staff) develops and administers coursework taken by more than 3 million students worldwide each school year, and the related subject-matter exams utilized by more than 4,000 colleges and universities for course placement and awarding of college credit. These include credit and placement examination programs like CLEP and ACCUplacer; Advanced Placement (AP) and Pre-AP courses in 40+ disciplines; and associated teacher professional learning programs. The Advanced Placement Program is the largest offering in the division's portfolio, and currently has five departments: Curriculum and Assessment, which develops the course frameworks, designs the exams, and guides the grading and scoring process; Delivery, which manages the annual cycle of transactions with schools - from student registration to exam administration, scoring, and score reporting; Access, which focuses on expanding availability of AP and Pre-AP courses, participation among traditionally underserved students, and supporting teachers; Strategy, which measures and evaluates the program's components and leads the development and implementation of strategic initiatives; and Digital, which leads product development of the Bluebook digital assessment platform, manages the implementation of digital testing for AP Exams, and provides instructional resources via AP Classroom.This Vice President will establish vision and strategy for the instructional design of AP courses, with a focus on relevance and student engagement while maintaining alignment with standards for college credit. To this end, the Vice President will develop and lead a new department within the AP Program, the Instructional Design department.About the OpportunityThe AP Instructional Design department will lead the researching, prototyping, and developing of instructional and design requirements for new AP courses and for revisions to expand reach and relevance. This includes analyzing and identifying options for course content, the role of projects and project-based learning in the course or exam, requirements from colleges and state standards, and features that will enhance career readiness and active learning. To do this you will develop and lead approaches such as, but not limited to, the following:Generate clear and nuanced options for new content by casting a wide net to surface competing priorities and opportunities; drawing upon relevant research and cognitive science; identifying and evaluating trade-offs between competing priorities; and applying deep personal expertise in curriculum design and instruction.Envision and build new instructional models that make AP more relevant and engaging to broader groups of students and makes good instruction easier for teachers.Develop and refine instructional components for new content and build a team able to do this well, ensuring exemplary design that can be applied at scale.Run the governance processes (including managing a Project Management Office) to develop and launch new content across AP divisions. Your Instructional Design department will enact these responsibilities across four design phases:Analysis phase. Your Instructional Design department will partner with the Strategy department and the College Board's Learning & Assessment division to conduct curricular and field research. You will generate options and identify trade-offs in various curricular and assessment choices we could make for content, instruction or teacher training and support.Prototyping and testing phase. The Instructional Design department along with the Strategy department and the Learning Engineering department will develop prototypes based on the success of the research phase to inform requirements for the new content and lead the decision-making process on whether to move forward to content development.Planning and project management phase. The Instructional Design department's Project Management Office (PMO) will partner with the Curriculum and Assessment, Delivery and Access departments to build a high-level, integrated launch plan and will then manage the project plan across departments to ensure the successful launch of new content.Content review phase. Your department will partner with Curriculum and Assessment to review the content created by content experts and confirm alignment with the requirements. Additionally, in partnership with both Curriculum and Assessment and Access Departments, you will approve any refinements or changes to the requirements and jointly approve content for launch.Specific Responsibilities include:(While the role will evolve to reflect the vision and strategy of this Vice President, a possible breakdown of responsibilities is provided here.)Curricular Research and Analysis (20%)Guide the work of curriculum analysts in evaluating higher education content scope and standards, secondary education state standards, and other considerations essential to defining options for AP course curricula and assessments.Develop a summary of the leading options for the new content, delineating which objectives each option best serves.This work will be done for all new AP courses, for major redesigns focused on expanding the reach and relevance of the course, and as requested by the AP Curriculum and Assessment department, for AP subjects with specific needs for such analysis. Prototyping, Testing, and Developing Requirements for New Content (20%)Develop prototypes of various components of a new AP course or a new AP resource for educators. These components could include a project; a sample course topic; a roster of course skills; a pedagogical / instructional approach for one segment of the course; an approach to integrating an industry-recognized credential; or an approach to AP teacher training.Test prototypes and secure feedback partnering with the Strategy department and the Learning Engineering department in the College Board Learning and Assessment division.Develop a set of high-level specifications or requirements for the new content and facilitate approval of those requirements from the other AP departments that will receive and act on those requirements to develop, launch, and manage the ongoing delivery of the new content.Guide the AP Leadership Team and the College Board's Office of the CEO through a process to reach a decision on whether to green light the new content for full development and launch in partnership with the Strategy Department.Planning and Project Managing the Launch of New Content (20%)Guide a Project Management Office through the process of collaborating across all AP departments to develop a high-level project plan for the development and launch of new content or instructional approaches.Establish and manage project governance for development and launch of new coursework, ensuring appropriate visibility and collaboration and readiness across all teams, inside and outside of AP, on whom the launch will be dependent.Reviewing and Approving New Content (10%)Review new content and confirm fulfillment of the content requirements, or to align on needed revisions to those requirements that become clear during the development or piloting processes, in partnership with the Curriculum and Assessment and Access departments.Leadership, Team Management, Public Representation, and Field Work (30%)Effectively manage a high-performing, remote team of 10 curricular researchers, instructional designers, and project managers, ~5 of whom are direct reports, to enable growth and success in accomplishing annual goals.Provide the leadership necessary to deliver results across the team, including modeling and exemplifying the essentiality and value of collaboration across College Board teams and divisions.Build and drive a performance-based culture and actions to support an inclusive and engaged team.Establish critical forecasting and planning capabilities and anticipate and manage work volumes and budgets based on data.Represent the AP Program in presentations to teachers, professors, administrators, and policymakers, particularly at conferences and events where the focus is on curriculum and instruction.Partner with the Access department and State and District Partnerships colleagues to observe classrooms testing and implementing new content.About YouYou will be someone who relishes the opportunity both to 1) work at the macro-level in developing an overall vision and strategy for how the College Board should develop new AP courses and revise existing AP courses in ways that support teachers and students in focusing on what matters most in a particular discipline, and 2) adapt such vision and strategy in a flexible and creative way to the details and nuances of specific disciplines and subject matter. You will be able to work across a wide range of disciplines - the arts, humanities, mathematics, sciences, and world languages - to help your team craft detailed specifications that will enable content experts to design and develop relevant, engaging, college-level content for AP teachers and students efficiently and effectively. You will also be a stickler for detail and precision, with a focus on paring and shaping what will most enable a broad range of teachers and students to succeed in challenging coursework. You will be able to make tough decisions to remove content that is cherished by some, as you seek to remove from AP courses any valid perceptions of "mile-wide, inch-deep" while preserving alignment with colleges' requirements for credit and placement.You will value deeply the input and expertise of the other AP departments and will collaborate with them to achieve these shared requirements for AP content and support their implementation. You have:15+ years of directly related experience in teaching and learning, and 5+ years in a leadership position directly supervising cross-disciplinary instructional design and academic leadership.Deep understanding of instructional design across disciplines, and relevant research on relationships between instructional design and student outcomes.A near-obsessive attention to detail in content, recognizing the impact of specific words and phrases on what and how we signal our instructional priorities and values.Creativity in finding information and in developing answers to questions about what is and should be taught and learned in college-level instruction in a broad array of disciplines.An openness to feedback from peers, staff, and senior management; you are curious rather than defensive, eager to understand others' perspectives.A proven track record of developing, coaching, training, and retaining top talent with high levels of engagement.The ability to empower others and effectively delegate work with accountability.Excellent communication, negotiation, and interpersonal skills.Ability to thrive in a fast-paced, high-stakes, and dynamic environment and lead through change.Exceptional strategic thinking, analytical and planning skills - you can build a strategy, connect the dots, and build towards the future.Experience as a highly collaborative leader with ability to influence others and build strong relationships across internal and external stakeholders.The ability to communicate effectively with subject-matter experts across disciplines.Experience leading high-visibility projects from start to finish with measurable results.Fluency with data and confidence in making data-driven decisions.A passion for education and the impact that educators have on students.The ability to travel, at least once a month.Eligible to work in the United States of America.About Our ProcessApplication review will begin immediately and will continue until the position is filled.While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and panel interview, finalist interview and reference checks.This is approximately an 8- to 10-week process.About Our Benefits and CompensationThe College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining nonprofit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $184,000 to $270,000. The College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary. Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on these criteria.Your salary is only one part of all that the College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more.Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility.A job that matters, a team that cares, and a place to learn, innovate and thrive.You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. 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Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-Remote#LI-CW1
Sr. Professional Services Consultant - Unified Communications
Logicalis, Cheyenne
Job Description Summary Provides comprehensive professional services delivery as related to infrastructure consulting, design, installation, configuration and knowledge transfer to Logicalis clients. Acts as technical lead and provides subject matter expertise and implementation guidance to clients. Essential Duties and ResponsibilitiesPerforms implementations of overall solutions for clients, including development of solution designs, implementation plans and documentation. Develops Logicalis standards for scoping, documentation, and implementations. Provides, as subject matter expert, guidance, assistance and recommendations to determine new technical services and solutions for client's business. Leads project teams to deliver successful implementations. Performs expert integration and customized consulting services. Satisfies client technology services and solution requirements using best practices to:DesignPlanImplementValidate and TestDocumentProvide Knowledge TransferTroubleshootSupport Works directly with client to gather requirements, design solutions, build proof of concepts and implementations solutions. Delivers consultative-based knowledge transfer and documentation to Logicalis' clients. Works with RMO and PMO in scheduling and managing engagements. Works with Logicalis' clients to perform assessments, health checks, performance tests, and capacity planning. Responsible for product evaluation, process improvement, and practice refinement activities.Establishes relationships with clients by demonstrating strong listening skills. Builds credibility and trust by delivering what has been promised within established timeframes. Maintains focus on client satisfaction and expectation management. Mentors and trains team members on working in collaborative environment. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education Bachelor's Degree in a related field. Experience / Technical Requirements8 years of Cisco technical experience, including design, implementation, and support of Cisco Unified Communications solutions, in the following: Cisco Core Voice/CollaborationCisco Unified Communications ManagerCisco Instant Messaging and PresenceCisco Emergency ResponderCisco Expressway / Collaboration Core / Edge (Mobile/Remote Access)- MRACisco Unity Connection including unified voice messagingLegacy PBX IntegrationUnified Contact Center - UCCX and UCCECisco WebEx Calling (Multi-tenant and/or Dedicated Instance)Cisco WebEx Contact CenterWebEx App (Chat / Meetings / Calling)Microsoft Teams Voice, including Direct Routing and/or Operator ConnectConsulting background focused on Cisco Collaboration solutions and Microsoft Teams VoiceGeneral networking background supporting and troubleshooting Cisco Telephony/Voice solutions.Proficient use of all Microsoft Office applications. Certifications One or more of the following:Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)Cisco Certified Internetwork Expert Enterprise Infrastructure (CCIE Enterprise)Cisco Certified Network Professional Enterprise Infrastructure (CCNP Enterprise)Cisco Certified Network Professional Collaboration (CCNP Collaboration)Other Skills and Abilities Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams. Ability to consult with client in-depth to ascertain and define need or requirements for the scope of work required to obtain solution. Self-starter with excellent organizational, administrative and interpersonal skills. Outstanding time and prioritization management; multitasks to accommodate requests from multiple clients and internal requests. Excellent problem solving, decision making, and analytical skills. Outstanding problem solving, decision making, and analytical skills. Ability to manage very complex projects. Maintains excellent client relationships and high client satisfaction ratings. Ability to travel nationally to meet with clients. Participates proactively in own career development.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. NOTE: It is Logicalis' practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they've completed the test satisfactorily (i.e., TB Test negative). Salary Compensation Range: $99,353 to $134,127 plus bonus.Job Requirements
Director, AP German Language and Culture Lead (German Fluent)
TheCollegeBoard, Cheyenne
Director, AP German Language and Culture Lead (German Fluent) College Board - AP & InstructionLocation: RemoteType: Full-Time, PermanentAbout the TeamThe AP Curriculum and Assessment Team at College Board (40+ staff) collaborates with colleagues across all aspects of the AP Program to develop, manage, and deliver AP's 40+ courses in a wide variety of subject areas. AP® is a rigorous academic program built on the commitment, passion, and hard work of students and educators from secondary schools and higher education. AP provides willing and academically prepared high school students with the opportunity to study and learn at the college level. AP's Course Leads and Assessment Leads ensure that course curricula are aligned to higher education expectations and reflect the state of the art in the discipline, contribute to instructional resources and tools for teachers, and develop assessments that allow students in these courses to demonstrate their mastery of course content and skills. The English, World Languages, and Arts department, which includes English Literature, English Language, Spanish Language, Italian Language, French Language, German Language, Chinese Language, Japanese Language, Latin, Music Theory, Spanish Literature, and Art and Design (2-D, 3-D, Drawing) is currently made up of 17 people supporting 14 courses in the AP portfolio.About the OpportunityThe AP German Language and Culture Lead is the primary point of contact in AP for all assessment content, course curriculum, instructional support, and professional development content for the AP German Language and Culture course and exam. As the AP German Language and Culture Lead, you are responsible for the quality and validity of all assessment content for the AP German Language and Culture Exam. The AP German Language and Culture lead may also provide assessment development support in other related subject areas.The AP German Language and Culture Lead is responsible for all item development and management from authoring to administration; training and collaborating with subject-matter experts (SMEs), typically college professors and secondary school teachers. S/he/they trains SMEs on assessment development protocols, translates between academics and technical experts (psychometricians), and collaborates to develop formative assessment materials and resources to support AP German Language and Culture teachers worldwide.The AP German Language and Culture Lead serves as the primary point of contact in AP for committees and communities of subject-matter experts and will be responsible for the curriculum and instruction for AP German Language and Culture, as well as the strategic growth of AP German Language and Culture across the globe. Additionally, he/she/they will have the opportunity to present, speak, and moderate dialogue with academic and membership audiences to ensure that ongoing change and improvement within AP courses and exams is understood, accepted, and supported in secondary and post-secondary educational communities.In this role, you will:Assessment Development and Scoring (40%)Serve as the assessment lead for AP German Language and Culture, the primary person responsible for assessment development for AP German Language and CultureBe responsible for authoring/revising assessment content and training educator constituents to author assessment content, including selection of appropriate stimulus material, and applying best assessment practicesLead the development and management of all assessment content through iterative review stages with multiple internal and external stakeholders, including the Assessment Production team, Test Development Committee, and the Chief ReaderBe responsible for development of all assessment forms, ensuring the AP Exam development aligns with approved curricula and test specificationsConduct multiple face-to-face, weekend meetings, and virtual meetings (during work week, evenings, or weekends) annually with each of the committees within the Director's stewardship as well as other committee meetings in the discipline as neededLead the successful scoring of student AP Exams at the annual scoring event in person and online-the "AP Reading"-and produce AP Reading publications materials for teacher and student useCurriculum and Instruction (40%)Collaborate with the AP Instructional Products team to develop new products designed to address unmet teacher instructional needs, including developing prototypes, participating in small-scale market-testing, and creating models for subsequent development in conjunction with other AP workstreamsProvide curriculum and assessment development protocol training, translate between academics and technical experts (test developers and psychometricians), and collaborate to develop curricular and instructional materials and resources to support AP German Language and Culture teachers worldwideRecruit, train, and directly supervise Committee members in AP German Language and Culture as content development contributors. Liaise with key internal stakeholders (AP Publications, AP Project Management, and AP Professional Development staff) to execute project plansContribute to current research and best practices related to curriculum development, instructional pedagogies, and assessment; participate in regular discussions with other CIA members on the current professional literature to build a set of common, shared beliefs about AP's direction within the larger educational communityAssessment Quality and Process (10%)Contribute to current research and best practices related to assessment; participate in regular discussions with other AP Curriculum & Assessment members on the current assessment standards and practices to build a set of common, shared beliefs about AP's assessment directions within the larger educational and assessment communityContribute to processes for efficient, high-quality assessment developmentRefine and improve question task models as well as exam design in collaboration with and aligned to other College Board initiativesMonitor and improve exam validity, reliability, fairness, and quality, as well as reader reliability in accordance with established Program thresholdsServe as a recognized and trusted resource within the community in engagement with the community to drive teacher satisfaction with the AP German Language and Culture ExamStrategic Growth (10%)Manage existing AP Development Committee recruitment and membership; direct the overarching AP outreach strategy for the AP German Language and Culture courseRepresent and increase support for the AP Program's mission among external stakeholders in AP German Language and Culture through a variety of strategies, including growth across all German Language and Culture programs and initiativesRecommend strategies and approaches that will help the program effectively scale to support and encourage high usage across urban, suburban, and rural districts geographically distributed. Support translating the existing PL model to effectively address the needs of AP teachers in that disciplineWork with the AP Higher Education team to co-develop and implement plans to raise college and university awareness of AP courses and exams in the subject areaAssist efforts to recruit college faculty and experienced AP teachers to serve as AP Readers; co-lead the planning and execution of discipline-specific AP Faculty Colloquia eventsAbout YouYou have:A Master's degree in German Language or a directly related discipline and knowledge of current trends in the discipline (required), although a doctorate in the discipline is strongly preferred Native to near-native fluency in German (required)Experience in standardized assessment development (required)Experience with digital assessment (preferred)Teaching experience (preferred)Superior oral and written communications skillsExcellent organizational and planning skills, including the ability to effectively handle multiple tasks simultaneouslyMeticulous attention to detail, including the ability to closely proofreadExcellent skills in process and procedure implementation, including adhering to project plans and schedules, and maintaining project management documentation for trackingTechnical acumen and aptitude; proficiency with Microsoft Office and use of browser-based applications and toolsExcellent interpersonal and collaboration skills, including the ability to work with staff at all levelsWillingness to give, accept, and address constructive feedback with positivityStrong customer service orientationWillingness to travel up to 6 times a year (domestic), with an additional 2 weeks in May/June for the Annual "AP Reading"Eligible to work in the United States of AmericaAbout the ProcessInterview Process Includes: Resume and Application; Recruiter Phone Screen; Hiring Manager Interview and Performance Exercise (responding to some assessment exercises); Panel Interview; Final Interview; Reference Checks (approximately 8-10-week process)About Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-Remote#LI-CW1
Associate Director, Operations, AP Assessment Production
TheCollegeBoard, Cheyenne
Associate Director, Operations, AP Assessment Production College Board - AP&ILocation: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)Type:This is a full-time positionAbout the TeamAP® is a rigorous academic program built on the commitment, passion and hard work of students and educators from secondary schools and higher education. With almost 40 courses in a wide variety of subject areas, AP provides willing and academically prepared high school students with the opportunity to study and learn at the college level. The AP program is rapidly expanding its development of instructional and assessment products under the leadership of the growing Assessment Production team. The team currently consists of 24 talented and collaborative professionals with expertise in a variety of domains that are integral to the assessment production process.To support the continued production of high-quality teacher- and student-facing materials, the AP Program is looking fill the role of Associate Director, Operations, AP Assessment Production.About the OpportunityThe Associate Director, Operations, AP Assessment Production will play an integral role in the AP assessment production lifecycle, ensuring that all AP Exams are authored with a robust review process and finalized according to detailed specifications. The Associate Director, Operations, AP Assessment Production will work closely with AP content teams, project managers overseeing specific course assessment production efforts, and College Board Psychometrics to oversee the exam build and certification process that safeguards the integrity and fidelity of AP Exams for all students while balancing the needs and priorities of the numerous stakeholders involved.As Associate Director, Operations, AP Assessment Production, you are a crucial member of the cross-functional team building and delivering AP Exams. You are a collaborative, insightful, and highly-motivated professional, with a keen eye for detail and a passion for educational opportunity. You are diligent about process, an excellent multi-tasker, and creative with solutioning on tight timelines.In this role, you will:Oversee finalization, certification, and downstream delivery of AP Exams (50%)Create and facilitate the quality control of AP Exam form components in relevant exam authoring system(s) for all coursesWork with content and technical teams to certify that all AP Exam forms have been developed and will be delivered according to defined processes and specificationsDevelop and manage schedules that prioritize certification and downstream hand-off efforts, escalating issues as needed to ensure project deadlines are metFacilitate User Acceptance Testing (UAT) for digital AP Exams, as neededCoordinate hand-off of finalized AP Exams to downstream delivery systems and print vendors, as appropriate, in accordance with the overall AP Exam planOversee specifications for AP Exam authoring and key (30%)Ensure accurate and timely set up of templates and data pathways for all AP courses and item types in relevant College Board exam authoring and delivery systemsMonitor relevant technology roadmaps to ensure planned feature development and deploys align with program needs and schedulesSupport documentation development and management (20%)Collaborate with the broader Operations team to revise and/or maintain certification processes and documentation, including job aides, checklists, and submission reportsCollaborate with the broader AP Assessment Production team to document and iterate on current work management practices and associated documentation, such as Standard Operating Procedure (SOP) documentsShare recommendations for process and tool improvements on an ongoing basisAbout YouYou have:You have a keen eye for details, highly organized, and have impeccable follow throughYou have a proactive mindset and a solution-driven approach- ability and willingness to anticipate problems, anticipate and prioritize key tasksYou have systems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your timeYou value and strive to provide excellent customer service as you collaborate with all stakeholders.Excellent interpersonal, collaborative and communication skills; demonstrated ability to establish positive working relationships at all levels of an organizationAn ability to embrace ambiguity and a willingness to dig into unfamiliar tasksWillingness and ability to travel domestically 1-2 times per quarter3+ years of relevant operations and/or project management experience, preferably in the education industryHigh degree of personal ownership and accountability to consistently deliver results in a fast-paced environmentA passion for supporting educational and career opportunities for millions of studentsBachelor's degree is required You must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $60,000-90,000.College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.#LI-REMOTE#LI-NM1
System Engineer - Backup and Storage
Logicalis, Cheyenne
Job Description Summary Supports client environments as member of Logicalis' 24x7x365 operations team. Responsible for support, incident management, problem management and change management for devices and resources monitored by Logicalis Managed Services. Provides Tier 3 engineering and support for relevant technology of environments. Essential Duties and ResponsibilitiesPerforms installation, configuration, maintenance, monitoring and support for backup and storage hardware and software used by Windows, UNIX and iSeries operating systems in both Logicalis Data Centers and remote client locations.Supports clients with design, implementation, daily monitoring and maintenance of backup solutions implemented within client or LEC infrastructure across heterogeneous operating system (OS) platforms. Supports escalated backup and storage support issues, coordinate communications between operations staff and supports staff to resolve complex issues.Acts as escalation point for lower tier technical teams; directs team members in incident, problem and change request resolution and provides guidance on projects.Participates in managing customer change requests and problem ticket resolution.Demonstrates expert level skills in areas of design, implements and troubleshoots complex backup recovery and storage environments.Interacts with other support departments to provide resilient computing environments for Logicalis customers. Documents environments, processes and procedures to enable support of environments by other members of the backup and storage team.Provides periodic environment review and suggests enhancements of services or resiliency of environments.Works with Service Delivery Managers (SDMs) to propose enhancements to clients' storage infrastructure to meet compute environment requirements.Remains current on technical and company related literature/correspondence and regularly reviews administrative procedures.Keeps current with manufacturer technical certifications, specialization exams, and licenses.Creates and documents media rotation processes including integration to Service Now and third party remote hands and offsite storage. Identifies, tests, evaluates, and documents backup and recovery solutions.Collects statistical information to monitor growth and reports to management.Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. EducationAssociate degree in a related field. Experience / Technical Requirements Storage:Implementing, upgrading and administering enterprise and mid-range storage hardware and software in Fibre Channel SAN, FCoE and ISCSI environment from any two or three major storage vendors:IBM/StorwizeCyberneticsExagridEMC Clariion/CX, VNX, XtremIO, Isilon and/or VMAX linesNetApp (7mode, C-DOT), AltaVaultHPE AlletraDell Backup:Implementing, upgrading and administering enterprise environments utilizing backup technology from any major storage vendors:Veeam Backup and Replication 12x and upVeeam Backup for Microsoft 365Cloud backups (Azure, AWS, etc.) SAN:Implementing, upgrading and administering enterprise and SMB SAN environment utilizing SAN technology from any major SAN vendors:Brocade director and enterprise SAN switches including FCIP, VSAN, extended fabric, etc.)Cisco director and enterprise SAN switches including FCIP, VSAN, extended fabric, etc.) Experienced in:Administrative scripting (ex: VBScript, Powershell, Java, etc.).Testing, researching, and implementing Disaster Recovery technologies in NetBackup, Veeam and storage technologies context.Creating, documenting, and testing Disaster Recovery procedures.Managing large server environments (hundreds of servers).Virtual Tape Library (VTL) environments, disk-to-tape and disk-to-disk solutions such as Data Domain or HP StoreOnce.Various physical/virtual tape libraries and tape drives, ISA servers, and blades. Data Domain.Networking technologies (TCP/IP, routing, etc.).SAN and NAS technologies (iSCSI, FCP, SMB, NFS, etc.).Configuration of client-side storage management applications.Working with enterprise SAN switch infrastructures including zoning and monitoring of McData, Qlogic, Cisco or Brocade brands.Performing data replication, both local and extended distance, with any major vendor products: EMC Timefinder/SRDF, EMC RPA, IBM Flashcopy/PPRC, HP Business Copy/Continuous Access, NetApp SnapMirror, SnapVaultManaging storage virtualization under products such as IBM SVC, EMC VPLEX, IBM V7000 or NetApp Series line.Managing NAS units such as Dell PowerVault, Onstor or EMC Celerra lines, NetApp.Managing storage on any major Unix operating systems: AIX, HP-UX, Solaris, or Linux.General cognizance of storage metrics, storage trend analysis and reporting.Migration skills such as moving data centers and moving platforms.Data de-duplication technologies (DataDomain, ExaGrid, etc.).Backup and storage encryption methods.Encryption Key Lifecycle Management.Intermediate to high level knowledge of Windows Administration.Intermediate to high level knowledge of AIX/Linux/UNIX Administration.Proficiency with all Microsoft Office applications. Certifications Administration of Veeam Certified Engineer (VMCE)Other Skills and Abilities Outstanding oral, written, and technical/business communication skills.Earns client, partner, and employee trust and respect through demonstrating commitment to exceed expectations.Breaks down ideas, problems, or opportunities into components, solves problems, and implement client requests.Eager to evaluate and test new manufacturer products, services, troubleshooting, installation, and configuration techniques.Works effectively under pressure and stressful situations.Stays on leading edge of technology by learning new techniques and methods through continual education.Evaluates, escalates, and exercises good judgment and make decisions based on limited information.Works as stand alone or in team environment.Eager to work proactively and to do what is expected at all times.Available for on-call duties that include 24x7 responses on rotating basis within team.Meets deadlines by prioritizing work requests based on sense of urgency.Self-starter with excellent organizational, administrative, and interpersonal skills.Follows through with tasks, projects, and troubleshooting with minimal supervision.Superb customer service skills.Local travel and overnight travel between Logicalis offices may be necessary (typically less than 5%).Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $77,500 to $100,800Job Requirements
Manager Software Development
One Call Medical, Inc., Cheyenne
Manager Software DevelopmentAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe,and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $116100 - $191500 SalaryThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116100 - $191500 SalaryBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you. • Opportunities to work from home • Competitive wages with opportunities to earn annual merit increases • Paid development hours to use for professional and community development! • 18 days of Paid Time plus 8 company holidays, and 2 personal days per year • $1,000 Colleague Referral Program • Enterprise Recognition Program rewarding colleagues for their extraordinary work • Exclusive discounts on travel, activities, and merchandise via work discount program • Colleague Assistance Program that provides free counseling and financial services • Tuition Reimbursement Program including certifications • Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions • Medical, dental, and vision insurance • Pre-Tax FSA and HSA health savings accounts • 401(k) matching • Company paid life insurance • Company paid short term and long-term disability • Healthcare concierge • Pet Insurance• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY:Responsible to plan and manage application & database development and client delivery activities for an assigned application portfolio that may include small and simple software applications, moderately complex software applications or components of large and complex software applications.Manager, Software Development First line management role. Works under general direction of middle or senior level management. Manages and mentors a team of Development employees. Establishes operational objectives and work plans, and delegate's assignments to subordinates. Senior and middle management reviews objectives to determine success of operation. Implements strategic policies when selecting methods, techniques and evaluation criteria for obtaining results. In some instances this manager may have subordinate supervisors. Typically requires 8+ or more years of experience in Software Development/or Delivery services and five or more years of management or supervisory experience.GENERAL DUTIES & RESPONSIBILITIES: Design and develop software product applications for market sale or large-scale proprietary software applications for internal use. Manage full software development lifecycle including testing, implementation, and auditing. Perform product design, bug verification, and beta support which may require research and analysis. Leads development of innovation and strategic direction in application theories/principle concepts for a wide variety of production support issues. Provides lead representation for the Production Control area containing detailed information for outage situations with internal/external clients. Assesses risk and manages activities affecting the production environment. Provides direct internal and external customer support for system availability and service delivery. Resolve critical issues and contribute to the business unit/area development. Manage the work efforts of managers/supervisors with responsibility for hiring, firing, performance appraisals, and pay reviews. Identifies and allocates technical resources (e.g., Software Engineers, Service Delivery Analysts) to client projects within Development. Includes a mix of FTEs assigned to the Production/Delivery organization and purchased resources from other lines of business. Forecasts resource needs based on an analysis of both portfolio and projected client spend. Maximizes both utilization and expense control of assigned team of resources' billable time. Ensures base applications meet appropriate quality standards. Adheres to the departmental application development and client delivery process standards. Provides input on product direction to product managers. Coordinates with industry compliance consultants and product managers to verify applications meet regulatory compliance. Ensures the proper application of technology. Ensures base applications meet appropriate quality standards.EDUCATIONAL AND EXPERIENCE REQUIREMENTS: Bachelor's degree in computer science preferred or the equivalent combination of education, training, or work experience. Typically requires 15+ years of related applications development experience with at least six years of leadership responsibility for large applications development functions.GENERAL KNOWLEDGE, SKILLS & ABILITIES: Knowledge of One Call Care Management products and services Skill in project management, organization, communications, analytical and people skills Skill in leading, supervising and managing effectively under pressure Ability to be comfortable interacting with executive level clients Ability to analyze client's business needs and determine related information services support Ability to maintain positive working relationship with client Ability to manage multiple projects, activities, and problem areas Ability to delegate projects to qualified subordinates as appropriate Ability to lead, direct and manage effectively Ability to operate independently Ability to exhibit solid decision-making and problem solving skills Ability to communicate effectively verbally and in writing.PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: For roles located in office or home settings, this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear. For roles located in the field, this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear. The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.Please be advised this job description is subject to change at any time.
Director, AP Precalculus Course Lead
TheCollegeBoard, Cheyenne
Director, AP Precalculus Course LeadCollege Board - AP&ILocation: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)Type:This is a full-time positionAbout the TeamThe Advanced Placement Curriculum and Assessment team supports College Board in serving more than seven million students a year as they prepare for a successful transition to college through programs and services in college readiness and college success - specifically through the Advanced Placement (AP) Program. With more than 38 courses in a variety of subject areas, we are committed to promoting innovation, equity, and excellence for generations of students. Within the Advanced Placement and Curriculum Assessment pillar, our team focuses primarily on the development and growth of existing AP Mathematics and Computer Science courses and the launch of new courses within the subject.The AP Precalculus Course Lead is a member of the Mathematics and Computer Science department and works collaboratively with experts in the department and across all STEM subjects to improve curriculum, instruction, and assessment for all mathematics and computer science courses.About the OpportunityAs the AP Precalculus Course Lead you will be responsible for preserving and improving the quality and validity of the AP Program's core deliverables within the subject domain: the course curriculum, the exam, and the professional development content. You will serve as the primary point of contact in AP for committees and communities of subject-matter experts and will be responsible for the curriculum, instruction, and assessment for AP Precalculus, as well as the strategic growth of AP Precalculus across the globe. Additionally, you will have the opportunity to present, speak, and moderate dialogue with academic and membership audiences to ensure that ongoing change and improvement within AP courses and exams is understood, accepted, and supported in secondary and post-secondary educational communities.In this role, you will:Curriculum and Instruction (35-40%)Collaborate with the AP instructional products team to develop new products designed to address unmet teacher instructional needs, including developing prototypes, participating in small-scale market-testing, and creating models for subsequent development in conjunction with other AP workstreamsProvide curriculum and assessment development protocol training, translate between academics and technical experts (test developers and psychometricians), and collaborate to develop curricular and instructional materials and resources to support AP Precalculus teachers worldwideRecruit, train, and directly supervise Committee members in designated subject areas as content development contributors. Liaise with key internal stakeholders (publications, project management, and professional development staff) to execute project plansContribute to current research and best practices related to curriculum development, instructional pedagogies, and assessment; participate in regular discussions with other Curriculum and Assessment team members on the current professional literature to build a set of common, shared beliefs about AP's direction within the larger educational communityCollaborate with external curriculum development and professional learning providers to ensure curriculum materials are aligned to course content and skills, support the overarching AP course goals, and provide quality materials for teachers and studentsAssessment (45-50%)Develop, review, and approve AP Precalculus Exam content in collaboration with AP Assessment staff, ensuring the exam development aligns with approved curricula and test specificationsMake recommendations for AP Precalculus exam design improvements in collaboration with and aligned to other College Board initiativesMonitor and improve exam validity and reader reliability in accordance with established AP program thresholdsConduct multiple face-to-face, weekend meetings, and virtual meetings annually with each of the committees within the Director's stewardship as well as other committee meetings in the discipline as neededAttend and support the annual grading of the AP Precalculus Exam (AP Reading) on site and onlineStrategic Growth and Outreach (10-15%)Manage existing AP Development Committee recruitment and membership; direct the overarching AP outreach strategy for the AP Precalculus courseRepresent and increase support for the AP Program's mission among external stakeholders in AP Precalculus through a variety of strategies, including growth across all AP Precalculus initiativesRecommend strategies and approaches that will help the program effectively scale to support traditionally underrepresented students and encourage high usage across urban, suburban, and rural districts geographically distributed. Support translating the existing Professional Learning model to effectively address the needs of AP teachers in that disciplineWork with the AP Higher Education team to co-develop and implement plans to raise college and university awareness of AP courses and exams in the subject areaAssist efforts to recruit college faculty and experienced AP teachers to serve as AP Readers; co-lead the planning and execution of discipline-specific AP Faculty Colloquia eventsAbout YouYou have:A Master's degree in Mathematics (or a closely related field), required, Doctorate strongly preferredExtensive AP classroom (or college equivalent) teaching experience, requiredExperience with curriculum design and development (beyond an individual classroom) and implementation of professional development content, preferredExperience with instructional design and content development, preferredExperience with standardized assessment design or development (beyond an individual classroom), preferredExperience with digital assessment, preferredExcellent interpersonal and collaboration skills, including the ability to interact with staff at all levels and give and receive feedbackExcellent communications skills; strong computer skills; and ability to conduct research on instructional topics, methods, and mediaAbility to travel up to approximately 20%You must be authorized to work in the United StatesAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $80,000 to 135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-MR1#LI-Remote#LI-LinkedIn
Program Manager
BGIS, Cheyenne
BGIS is currently seeking aProgram Manager (Data Center Automation Technician) to join the team Remote, US. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. RESPONSIBILITIES Program Management Leads projects from initiation to closeout. Develops and manages project plans, schedules, and scopes of work. Oversees, scheduling and coordination of internal and external resources for project completion. Communicates with clients and project resources (subcontractors and vendors). Documents discussions, outcomes, and decisions. Supports Request for Proposal (RFP) process. Researches and evaluates new products and vendors. Processes or oversees review log and distributes submittals. Obtains detailed knowledge of contract, drawings and specifications for project(s). Maintains or oversees the cost issue logs. Upholds and communicates safety standards. Ensures safety compliance of subcontractors and all on-site personnel. Defines individual project responsibilities and accountabilities. Coordinates implementation handoffs between internal departments. Mitigates and reports on risk on behalf of the company. Manages and coordinates procurement activities for Subcontracts and Purchase Orders. Oversees Job Start and Project Closeout materials. Assesses, defines and documents agreements from customers regarding project requirements. Design, test, implementation and management of various data center reporting and operation management systems. Manage Vendor provided SNOW Development Support: SNOW Development Support will consist of an offshore team responsible for developing the company provided ServiceNow platform. Offshore team is required to complete Company's ServiceNow developer training successfully; if any such personnel has not completed the training within 3 months of their start date, then such personnel is subject to replacement. Offshore team will be responsible for designing, testing, implementing and management of various data center reporting and operation management systems, to interface with tools. Offshore team to complete all Company mandatory compliance training. People Leadership Guide team members in reaching their full potential and meeting their objectives support achievement of corporate goals. Manage staffing levels partnering with recruiting team for sourcing candidates, interviewing, selecting and hiring the appropriate number of team members for data center support. Facilitate new team member onboarding, enforce data center training program, provide career development planning and conduct goal setting and performance reviews. Provide mentoring, coaching and guidance to all team members. Recommend compensation adjustments based on objective measurements. Monitor performance of team members to ensure productivity and quality consistently meet company and client standards. Direct team members in the data center following company and client policies, procedures, and facilities documentation. Contribute to the completion of other key initiatives as assigned. Project Controls Assumes financial responsibility for project including accurate, timely and relevant reporting to stakeholders. Facilitates invoice payment to subcontractors and suppliers. Reviews substantiation of subcontractor billing. Responsible for preparation of monthly project accounting review. Monitors, controls, and reports on the financial performance of projects. Draft or oversee subcontracts and purchase agreements. Assist with client billings. Generates preliminary assessments, technical solutions, fee proposals, presentations, studies, and general support. Maintains positive working relationships with building owners, contractors, consultants, Vendors and partners. Respond to stakeholder inquiries. Delivers accurate and timely data to support project forecasts. Communicate Serve as primary point of contact with customer. Inform internal and external customers of new offerings and upgrades. Facilitate communication internally between project team and other departments. Make presentations to a variety of audiences, act as subject matter expert. Identify, qualify, and funnel potential new service opportunities to Business Development team. Directs customer requests for product functionality enhancements to the appropriate people. Team Management Recruits, coaches, and mentors project team members. Develop project staffing plans to include labor and subcontractors. Responsible for the forecasting of project management labor requirements. Manage Vendor provided ServiceNow Development Support Other duties as assigned. REQUIRED EDUCATION, KNOWLEDGE and ABILITIES Must have demonstrated proficiency for all the responsibilities of a Project Manager. Five (5) years of experience in project management, building operations or other related field required. Experience with working for a General Contractor or Major Mechanical Subcontractor required. Proficient in scheduling software: Microsoft Project, Primavera, and/or Suretrak required. Knowledge of construction management, commercial building process, financial acumen Intermediate working knowledge of Microsoft Word, Excel, Outlook and Project required; working knowledge of SharePoint preferred. RCDD, CPM professional designation is preferred. Knowledge of construction financial programs and software. Basic estimating skills preferred. Knowledge of the basics of labor relations including union contract requirements, and hiring practices preferred. Advanced knowledge in ServiceNow development Proficient in data center reporting Ability to provide oversight of a project from inception to completion Working knowledge of Miro Ability to design, test, implement, and manage various data center reporting and operation management systems Physical Demands and Work Environment Ability and willingness to travel. Physical ability to walk jobsites in uneven terrain. Provide personal transportation for meetings and job visits away from the office; reimbursed. Visit us online at https://www.bgis.com/us/careers.htm for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. BGIS is committed to fair and equitable compensation practices. BGIS has different pay ranges for different work locations within the United States which allows us to pay team members competitively and consistently in different geographic markets. The applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. The salary range for this exempt position in the US is $90,000-100,000. A candidate's salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location. BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus. Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value. #LI-JV1