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Assistant Project Manager Salary in State of Wyoming, USA

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Assistant Project Manager Salary in State of Wyoming, USA

120 000 $ Average monthly salary

Average salary in the last 12 months: "Assistant Project Manager in State of Wyoming"

Currency: USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Assistant Project Manager in State of Wyoming.

Distribution of vacancy "Assistant Project Manager" by regions State of Wyoming

Currency: USD
As you can see on the diagramm in State of Wyoming the most numerous number of vacancies of Assistant Project Manager Job are opened in Cheyenne. In the second place is Torrington, In the third is Casper.

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TheCollegeBoard, Cheyenne
Assistant Director, Accommodations Customer CareCustomer EngagementLocation: Remote About the TeamThe Operations Division at College Board is focused on leading the organization's transformation to support delivery of digital assessments. The division aims to provide strong customer engagement and world-class digital assessment delivery experience that supports millions of students and thousands of schools and test centers annually. The 55-person Customer Engagement department is a combination of teams that supports our key constituents: students, parents, educators, and our state partners that represent approximately 2 million contacts per year. This integrated team serves as the organization's 'front line' and represents the voice of the customer, partnering across the organization to help improve the overall customer experience.About the OpportunityAs the Services for Students with Disabilities (SSD) Customer Care Assistant Director, you will apply your superior case management skills and proactive outreach in support of a mission-critical operational function. You will be responsible for managing escalated cases, email responses, and certain SSD-specific procedures. You will ensure that these cases are resolved within the specified guidelines and policies of the SSD Program. You understand the importance of asking probing questions to pinpoint a customer's needs and for guiding customers to the policies and resources needed to resolve their questions and challenges. The SSD Customer Care team handles College Board's escalations for students with disabilities. This group of students, parents, and educators comprise a group that presents sensitive, nuanced, and complex issues for resolution. This team will deliver high quality customer service across all College Board programs. The SSD Customer Care Assistant Director temporarily reports to the Senior Director, Operational Effectiveness but will ultimately report directly to the Director, SSD Customer Care.In this role, you will:Provide Customer Service (50%)Become well-versed in College Board SSD policy and processes that impact accommodated students, parents, and educators and the operational procedures necessary to resolve customer escalations.Establish a strong relationship with SSD Program and SSD Experience.Communicate complex SSD Program policies effectively, via email response as well as in written case status format.Work within aggressive timelines and with extremely sensitive conversations regarding accommodations for students with disabilities.Apply strong decision-making skills on and strong judgment about how to address complex requests and to de-escalate difficult customer interactions.Handle high volume caseloads while ensuring that cases are accurately researched and closed out within established timelines.Learn multiple customer service and operational system applications required to manage escalated SSD customer service cases.Take a hands-on approach to determine root cause analysis of escalations.Provide support of other work across the organization as needed to support shared goals.Execute SSD Operational Processes & Recommend Process Improvements (35%)Manage cases and execute SSD pre-administration processes that meet service level agreements.Provide status on customer inquiries and trends within escalation categoriesIdentify opportunities to improve customer relationships through optimized systems, training, and feedback mechanismsSustain continuous dialogue with colleagues in SSD Customer Care, SSD program and SSD product owner to identify issues and execute process improvements, quality checkpoints to ensure the highest quality service in supporting these processes.Provide input to the voice of the customer initiative helping to drive continuous improvement and improved customer experience.Execute selected SSD post-administration processes.Complete Special Projects (15%)Manage other self-assigned projects that arise through digital transformation and organizational method changesAbout YouYou have:3-5 years experience leading and navigating complex customer issues and resolving those cases3-5 years experience providing high quality support while managing assigned cases within service level agreementsStrong organizational and prioritization skills and the proven ability to move forward within multiple projects in concert, as a leader, independently, and as a member of the teamFamiliarity with accommodations and/or disabilities a plusAdept problem-solving skills, including using data to inform decisions and actionsA proven ability to not only build and manage customer relationships but also to build strong relationships across internal teams that may have conflicting prioritiesThe ability to collaborate and provide guidance to teammates on complex casesThe ability to navigate a rapidly evolving landscapeKnowledge of Microsoft Office tools: Word, Excel, PowerPointThe ability to travel to in-person events 4-6 times a yearEligibility to work for any employer in the USAAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $40,000 to $70,000.College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.#LI-Remote#LI-MD1
Certified Sr. Project Manager - Remote
Beacon Hill Staffing Group, LLC, Cheyenne
$112,000 conversion rate for CERTIFIED Project Manager NOT APPROVED STATES (must live outside of these states but within US): Alaska, Arkansas, Hawaii, Iowa, Maine, Mississippi, Nebraska, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, Wyoming, Washington DC Experience working in any of the following industries as a PM: Financial, Health Services, Insurance The Senior Project Manager is responsible for collaborating with staff to plan, develop and execute large, complex projects in response to priorities set by portfolio governance oversight and the Enterprise Portfolio Management Office (EPMO). This position organizes and leads project teams by working collaboratively with the authorizing sponsor and stakeholders to meet project objectives. This position begins project work prior to initiation, working with leadership to develop business case and cost benefits analysis, facilitating approval through Navitus EPMO governance oversight. The Senior Project Manager leverage industry best practices, business acumen, and experience to ensure successful and timely delivery of high-quality projects with return on stated benefits. Responsible for adhering to HIPAA and Confidentiality Guidelines. Job Responsibilities: o Prepare project schedules, including identification of major milestones, for overseeing, controlling, communicating, and managing all activities required to complete project. o Establish and maintain budget; provide validation, tracking and documentation for all related spend with proper approvals. Maintain accurate forecast and provide analysis reporting on project spend. Evaluate and analyze budget to actual to forecast; work with leadership to facilitate spend-specific decisions. o Ensure project delivery is customer focused, results orientated, performance driven and in compliance with all applicable internal and external requirements. o Consult with project team during plan development to ensure that issues and risks are identified and addressed. o Document all key decisions. Analyze project decisions for impact across the enterprise portfolio; work collaboratively to resolve conflicts and ensure communication across the appropriate channels and stakeholders. o Work with the team to identify dependencies and interactions between projects and their impacts on an integrated plan. o Conduct project communication planning, facilitate project teams, and provide oversight team, stakeholder, and sponsor updates. o Document issues, risks, and statuses; ensure reporting is maintained accurately to leadership. Escalate issues and risks while targeting the appropriate stakeholder(s) to quickly gain resolution. o Leverage available project management software tools and resources to help plan and manage projects or programs to successful completion. Assists and holds team members accountable for their sections of the overall work plan. o Collaborate with appropriate subject matter experts to design solutions to meet the requirements of the project. Facilitates the development of project business cases and cost benefits analysis. Works with leaders to map key stakeholders and prepare change management plans (following Navitus change framework). o Works with project leaders to identify project metrics and measures; works to establish methods to monitor progress towards achieving stated benefits. o Ensure project decisions are not only documented and communicated, but also aligned with the goals and objectives of the project benefits case. o Prepares initial project budget. Works with leaders to understand resource needs and creates project resource plans. Act as liaison between various areas and departments on a given project, ensuring effective integration and communication. o Ensure timely and orderly decision-making regarding projects among a diverse group of people with differing attitudes and objectives. o Ensure that good communication flows between the project team and stakeholders. Promptly address project issues. o Serve as main contact for external project partners or vendors. Understand full scope of work and related costs; manage to contract. Set and monitor quality expectations for partner / vendor deliverables. Establish communication channels to maintain active engagement and monitor priorities. o Identify, catalog, and communicate milestones, critical paths, risk areas, action items, issues, decisions, and contingency plans. Mentor project managers, team members and Navitus leaders to develop and grow an understanding of Navitus project management methodologies. Provide leadership and best practices in program, project, change management techniques and methods. Provide leadership in methodologies including, but not limited to, Waterfall, Iterative, Agile, Lean Six Sigma. Promote innovation, continuous improvement, and best practices within the EPMO and to related areas within the organization for project management. Generates and contributes to ideas and innovative approaches to enhances processes within Navitus. Create awareness of, and urgency around the need for change. Communicate proposed changes in a way that drives acceptance and ownership by stakeholders and removes barriers to successful and sustainable implementation. Actively maintain team policy and procedure documentation. Essential Background Requirements: Experience: A minimum of four (4) years relevant work (6-8 years preferred) executing successful project management from business case development through implementation Experience managing projects leveraging both waterfall and Agile methodologies Health insurance or pharmacy benefits management industry experience Licenses or Certifications Required Project Management Professional (PMP), Certified Scrum Master (CSM) or similar project management certification which provides the same functional project management training and practice standards. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future (TM)