Program Coordinator Salary in State of Wyoming, USA

Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $21.5 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Pet InsuranceHealthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY: This dynamic role involves coordinating care for workers' compensation clients through phone and online channels (e.g., instant message, email). You will be handling inquiries and addressing basic tasks like ordering supplies, scheduling appointments, and managing referrals. It's a fast-paced role crucial to the success of our business operations.YOUR DAY TO DAY:• Customer Care (80%): Provide accurate information, address inquiries, demonstrate exceptional care qualities• Partnership (10%): Work closely with other teams on technical issues• Administration (10%): Document information, navigate software systems, ensure compliance with regulations, follow operating procedures, meet or exceed KPIsWHAT YOU NEED TO SUCCEED:• A minimum of 1 year working in a call center customer service role or equivalent combination of education, training, and customer service background• Computer navigation and operation skills• Hardwired (ethernet) internet (internet reimbursement provided)• A designated workspace for home office to limit distractions and privacy for sensitive info • Excellent verbal and written communication skills• Excellent customer service skills that build elevated levels of client satisfaction• Demonstrates effective people skills and sensitivities when dealing with others• Ability to work both independently and in a team environment.• This job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hearPHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload• Specific vision abilities required by this job include the ability to see things from a close distance and ability to adjust focus• The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height)• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position• Please be advised this job description is subject to change at any timeSalary Disclosure:This compensation range considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5Hourly

Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $21.5 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY:This dynamic role involves coordinating care for workers' compensation clients through phone and online channels (e.g., instant message, email). You will be handling inquiries and addressing basic tasks like ordering supplies, scheduling appointments, and managing referrals. It's a fast-paced role crucial to the success of our business operations.YOUR DAY TO DAY:• Customer Care (80%): Provide accurate information, address inquiries, demonstrate exceptional care qualities• Partnership (10%): Work closely with other teams on technical issues• Administration (10%): Document information, navigate software systems, ensure compliance with regulations, follow operating procedures, meet or exceed KPIsWHAT YOU NEED TO SUCCEED:• A minimum of 1 year working in a call center customer service role or equivalent combination of education, training, and customer service background• Computer navigation and operation skills• Hardwired (ethernet) internet (internet reimbursement provided)• A designated workspace for home office to limit distractions and privacy for sensitive info • Excellent verbal and written communication skills• Excellent customer service skills that build elevated levels of client satisfaction• Demonstrates effective people skills and sensitivities when dealing with others• Ability to work both independently and in a team environment.• This job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hearPHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload• Specific vision abilities required by this job include the ability to see things from a close distance and ability to adjust focus• The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height)• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position• Please be advised this job description is subject to change at any timeSalary Disclosure:This compensation range considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5Hourly

Operations CoordinatorCollege Board - Operations DivisionThis is a full-time and remote position.About the TeamThe Operations Division at College Board has a total of 160+ people and is comprised of four different departments that are responsible for all aspects of clean delivery for College Board programs: Assessment Delivery, Customer Engagement, Operational Delivery and Excellence, and Vendor Strategy and Analytics. Our work is driven by the evolving needs of our internal and external customers, and we support them through flexible strategies and quality delivery to effectively support our enterprise-wide goals and priorities and support the customers in our care.The Operational Delivery and Excellenceis a small but mighty team of 6 who lead the implementation of high impact Operations initiatives and strategies that maximize efficiency across the division. Our latest ongoing initiative has been focused on developing integrated systems/processes for working in a best-in-class digital operation delivery model. We work closely with the Senior Vice President of Operations and the Ops Leadership team to consistently evaluate 'where we want to go, and how we plan to get there'. We are responsible for defining and delivering action plans, tools and processes that achieve Operations priorities and goals. We partner with all levels across Operations to drive continuous improvement plans, remove complex impediments and collaborate across other divisions to communicate effectively and ensure optimal results.About the OpportunityAs our Operations Coordinator, you will primarily support the leader of the Operations division in maximizing their effectiveness across multiple verticals, people, and mission-critical initiatives. You will have an eye for anticipating needs, helping leadership and the full team stay focused, and resolving operational and administrative issues before they arise. In addition, you will support key processes to track and monitor critical milestones and goals for the broader portfolio of strategic initiatives. Your outcomes-orientation, bias for action, organizational skills, inquisitiveness, and collaborative spirit will allow you to flourish as a hands-on contributor driving the success and engagement of the division. You will report directly to the Executive Director, Operational Delivery and Excellence.What you'll doAdministrative Support (70%)Manage all aspects and have command of the Senior Vice President's calendar, anticipating scheduling conflicts and working quickly to resolve issues in a swift and efficient mannerProvide a wide range of administrative and operational support to the Senior Vice President, including all travel arrangements, expense reports, and meeting logisticsOrganize and schedule cross-divisional meetings, ensuring the needs of all stakeholders are met and that every participant has the information needed leading up to and through the eventMaintain confidentiality and exercise superb judgment in dealing with sensitive information, respond to internal inquiries and/or escalate issues as necessaryWork cross-functionally with other Executive Assistants to coordinate meetings, events and agendasStrategic Initiatives Project Management (30%)Support the planning, project management and execution of Ops Division monthly, quarterly, and annual division meetings (in-person and virtual)Lead the development and delivery of the Operations onboarding experience for new employees including training on key operational processes or proceduresCoordinate division-wide communications including developing and managing the monthly Ops newsletterEstablish structures/processes to support, monitor, track progress, and communicate initiative status for the critical details of key deliverables including due date, goals, milestones, task details, and key performance metrics across the full portfolio of strategic initiatives.About youYou have...2-3 years of administrative experience preferably as an executive assistant with some background/interest in project management or people operations Excellent organizational and planning skills with the ability to effectively handle multiple tasks and/or deliverables simultaneouslyStrong attention to detail and high standard for accuracyOutstanding oral and written communication skills including proofreading and an ability to curate content for a wide variety of audiencesSystems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your timeProven ability to tightly manage calendars, schedule meetings/interviews, and communicate with relevant partiesStrong Microsoft Office skills (Outlook, Excel, PowerPoint, OneNote and Teams) and using Internet applicationsYou work well under pressure and value and seek out feedbackYou are a change agent and culture champion with a strong desire to influence and motivate othersStrong relationship building skills especially across teamsYou are trustworthy and have excellent judgementWillingness and ability to travel approximately once per quarterBachelor's degree and/or background in K-12 education, higher education, or education products is preferred but not requiredYou must be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $40,000 to $80,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process

Medical Svcs Coord IWe're looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of "getting people the care they need when they need it." Over the last 30 years, our company has established itself as the market leader in managed care for the workers' compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it. Salary Range: $17.49 - $25.35HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $17.49 - $25.35HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you. • Opportunities to work from home • Competitive wages with opportunities to earn annual merit increases • Paid development hours to use for professional and community development! • Generous paid time off, 8 company holidays, and 2 personal days per year • $1,000 Colleague Referral Program • Enterprise Recognition Program rewarding colleagues for their extraordinary work • Exclusive discounts on travel, activities, and merchandise via work discount program • Colleague Assistance Program that provides free counseling and financial services • Tuition Reimbursement Program including certifications • Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions • Medical, dental, and vision insurance • Pre-Tax FSA and HSA health savings accounts • 401(k) matching • Company paid life insurance • Company paid short term and long-term disability • Referral program• Healthcare concierge • The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. The MSC serves as primary contact for coordination of medical services and patient care and will address and resolve simple to complex inquiries with clients, patients, and providers. The MSC may serve as mentor/coach to less experienced colleagues to assist in elevating their skills. This position may be asked to perform other administrative duties such as running and interpreting reports, billing responsibilities, and any other administrative duties, as requested. GENERAL DUTIES & RESPONSIBILITIES: Medical Services Coordinator I: Capable to Inspirational Level of Proficiency Customer Care: 70%Works independently to address routine and complex client inquiries that deviate from normal issues for one or more service linesAdept at effectively resolving client escalations with latitude for independent judgementPlay lead role in resolving low-moderate level escalations for best client outcomeUses root cause analysis methods to identify and resolve the client's underlying needsConsistently demonstrates all of the seven qualities of exceptional care in serving clients (friendliness, empathy, empowerment, accountability, knowledge, resilience fairness and providing \"plus 1\" service)Collaboration: 10% Provide prompt, accurate and clear information to clients Identifies, communicates and implements best practices and solutions to improve the client experience based on market and industry trends Mentor client care colleagues on approached to effectively handle client interactionsAdministration: 20% Perform extensive research, analyze, and provide resolutions to low-moderate inquiries within a reasonable amount of timeOrganize time and workload to ensure follow up on items is done timely and appropriately Provide detail for any system/client notes that reduces the need for clarification or follow up Ability to run reports, interpret data, and provide action items based on same Meet or exceed KPIs established for your role and area Navigate multiple software systems as appropriate to document and/or obtain information for inquiries Demonstrates an understanding of HIPPA and other regulatory requirement and apply to daily work interactionsEDUCATIONAL AND EXPERIENCE REQUIREMENTS: 2 years of post-high school education or 3+ years of experience is required for this role. Associate or Bachelor's degree is preferable, or the equivalent combination of education, training, and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Knowledge of the company's products, services and business operations to enable resolution of inquiriesProficient customer service skills that build the highest levels of client satisfactionProficient verbal and written communication skillsProficient level computer navigation and operation skillsDemonstrates highly proficient people skills and empathy when taking care of clientsAbility to work both independently and in a team environmentPHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: If working with federal government contract clients, colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual security awareness training.For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hear.The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focusThe work environment utilizes florescent lighting; noise level is moderate.The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.Please be advised this job description is subject to change at any time.EEO Employer

Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $18.75 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $18.75 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 floating holidays per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Referral program Healthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. This position is responsible for supporting the business by coordinating care to workers' compensation clients via the telephone and/or internet (e.g., instant message, email). Will manage inquiries and resolve simple and basic issues, such as, ordering medical supplies, scheduling appointments, managing visits, and/or referral intake process. GENERAL DUTIES & RESPONSIBILITIES: Care Coordinator I-Foundational Level of Proficiency Customer Care: 80% Serves as initial contact for basic inbound/outbound client inquiries while following standard scripts and procedures and working under close supervision. Addresses routine questions and inquiries, escalating more technical issues to the appropriate support team. Regularly demonstrate most of the seven qualities of exceptional care in serving clients (friendliness, empathy, empowerment, accountability, knowledge, resilience, fairness and providing "plus 1" service)Collaboration: 10% Provide prompt, accurate and clear information to our clients. Consult with senior peers and/or leadership on items that require clarification and/or escalation and learn through these interactions. Administration: 10% Document relevant information into system(s) to ensure records are clear, concise, and accurate. Navigate multiple software systems as appropriate to document and/or obtain information for inquiries. Demonstrates an understanding of HIPPA and other regulatory requirements and apply to daily work interactions. Adheres to established operating procedures and service standards. Meet or exceed KPI's established for your role and area. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: 0-2 years of customer service experience or equivalent combination of education, training, and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Knowledge of the company's products, services, and business operations to enable resolution of inquiries. Excellent customer service skills that build elevated levels of client satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others. Ability to work both independently and in a team environment.PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: If working with federal government contract clients, colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual security awareness training. For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hear. The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus. The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. Please be advised this job description is subject to change at any time.

Under the oversight of the Bank's Community Reinvestment Act (CRA) Officer, the Regional Community Reinvestment Act Officer (Regional CRA Officer) is responsible for the execution of the bank's CRA initiatives and programs in the communities we serve - primarily focused on the bank's Ohio markets of Central Ohio, Northeast Ohio, and Cincinnati. This position focuses primarily on identifying and cultivating strategic relationships for the bank across its Ohio Markets, resulting in lending, investment, and service opportunities. The Regional CRA Officer will facilitate community outreach and engagement by the bank's regional and line of business leadership and will develop relationships with community and not-for-profit organizations, realtors, developers, builders, churches, cultural groups, government agencies, and major employers. The Regional CRA Officer will support the Market Presidents, Regional Marketing Manager, Financial Education Program Coordinator, and Community Engagement Manager to deploy marketing, financial, credit, and homeownership educational programs throughout the Ohio marketplace and will actively promote these programs throughout the bank's assessment area. The incumbent complies with operating policies and procedures that are established for the function of the position, communicates with appropriate personnel, responds to inquiries or requests for information, maintains appropriate records and provides assigned reports. Essential Job Responsibilities__________________________________________1. Actively engages with strategic community partners including but not limited to not-for-profits, developers, builders, churches, realtors, government agencies, and others to establish First Commonwealth's CRA presence within each of our Ohio Markets.2. Identifies and makes recommendations to the CRA Officer on potential CRA Lending, Investment, and Service Opportunities. 3. Serves as a member of the CRA Committee and actively participates and supports activities undertaken by the lending, investment, and service sub-committees, as applicable.4. Maintains a comprehensive log of outreach, engagement, and outcomes for the entire bank's CRA efforts.5. Monitors overall CRA- related activities and performance of the CRA Tactical Plan.6. In tandem with the Bank's CRA Officer, facilitates and participates in key community organizational planning meetings and outreach events across the bank footprint and assessment areas.7. Coordinates or conducts Homebuyer Seminars, financial education seminars, and other educational workshops in tandem with the Retail Mortgage Sales Executive and Financial Education Program Coordinator.8. Actively promotes First Commonwealth as a good corporate citizen and works with the Regional Presidents and Regional Marketing Manager to promote programs, products, and branding for First Commonwealth.9. Performs networking activities through community involvement and attending networking events such as serving on community and center of influence organization boards.10. Provides guidance and support to community and not-for-profit organizations who solicit First Commonwealth Bank for support.11. Analyzes and evaluates the bank's CRA performance in the Ohio Marketplace and makes suggestions and recommendations to the CRA Officer on areas of improvement.12. At the direction of the CRA Officer, prepares reports, Performance Contexts, and detailed analysis of programs and products offered by First Commonwealth Bank.13. Stays abreast of applicable changes to CRA regulations, statutes, and examinations. Recommends changes to and/or enhancements to existing policies, procedures, or direction to the CRA Officer.14. Maintains thorough knowledge of lending programs, policies, compliance, procedures, and applicable laws and regulations.15. Actively cross-sells First Commonwealth Bank products and services per predetermined goal assignment.Bona Fide Occupational Qualifications________________________________1. An associate's degree or equivalent experience is required. 2. A minimum of five (5) years of community development experience is required.3. Exceptional time management ability is critical, as are communication and organizational skills. 4. A valid driver's license and ability to travel across the bank footprint are required. 5. Must register and maintain current registration through the Nationwide Mortgage Licensing System & Registry (NMLS). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

LONG Building TechnologiesLONG Building Technologies, Inc. is an Equal Opportunity Employer.Position PurposeThe Project Service Coordinator provides support to the sales personnel and field technicians for Mechanical Service Projects. They will help coordinate small project estimates, job turnover, equipment purchasing, subcontractor coordination and project scheduling. BenefitsMedical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus Program, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Pet Insurance, Legal and IDShield are offered to eligible employees. Essential Duties and ResponsibilitiesTo perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:Handles all facets of Project Coordination for Mechanical Service projects to assist the sales personnel and field technicians to deliver the project for the customerCoordinates with Salespeople for Project Turnover including setting up job, ordering equipment, coordinating subcontractors and all paperwork associated with the project.Promptly and accurately complete all required paperwork (timecards, job set up, purchase orders)Maintains frequent communications with the field, sales and management personnelProvides sales assistance as required by sales personnel including estimating and proposal generationSafety Coordination including equipment ordering and safety record keepingOther Duties assigned.Qualifications2-year business, construction management or similar type education and 3-years in construction or similar fieldsComputer literacy and capability to communicate effectively, both verbally and in writingPossess solid understanding of construction workflow. Mechanical HVAC knowledge a plus.Ability to handle a heavy workload of calls while maintaining a high degree of accuracyPreferred QualificationsNo candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!Physical RequirementsThis position may involve standing for extended periods, sitting, lifting, bending, and kneeling.This position may require lifting to 25 lbs. from floor to countertop and countertop to floor.EnvironmentIndoor, office environmentCompetenciesTo perform this position successfully, an individual must display the following leadership qualities and/or be able to work within the following supervisory relationships.LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture. LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards. At LONG Building Technologies, we don’t just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.PI241933351

Care Coordinator I - Workers' CompensationAre you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.Salary Range: $16.49 - $21.5 HourlyThis compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $16.49 - $21.5 HourlyBenefits Summary: In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.Opportunities to work from home Competitive wages with opportunities to earn annual merit increases Paid development hours to use for professional and community development! 18 days of Paid Time plus 8 company holidays, and 2 personal days per year $1,000 Colleague Referral Program Enterprise Recognition Program rewarding colleagues for their extraordinary work Exclusive discounts on travel, activities, and merchandise via work discount program Colleague Assistance Program that provides free counseling and financial services Tuition Reimbursement Program including certifications Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions Medical, dental, and vision insurance Pre-Tax FSA and HSA health savings accounts 401(k) matching Company paid life insurance Company paid short term and long-term disability Pet InsuranceHealthcare concierge The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. JOB SUMMARY: This position is responsible for supporting the business by coordinating care to workers' compensation clients via the telephone and/or internet (e.g., instant message, email). Will manage inquiries and resolve simple and basic issues, such as, ordering medical supplies, scheduling appointments, managing visits, and/or referral intake process. GENERAL DUTIES & RESPONSIBILITIES: Care Coordinator I-Foundational Level of Proficiency Customer Care: 80% Serves as initial contact for basic inbound/outbound client inquiries while following standard scripts and procedures and working under close supervision. Addresses routine questions and inquiries, escalating more technical issues to the appropriate support team. Regularly demonstrate most of the seven qualities of exceptional care in serving clients (friendliness, empathy, empowerment, accountability, knowledge, resilience, fairness and providing "plus 1" service) Collaboration: 10% Provide prompt, accurate and clear information to our clients. Consult with senior peers and/or leadership on items that require clarification and/or escalation and learn through these interactions. Administration: 10% Document relevant information into system(s) to ensure records are clear, concise, and accurate. Navigate multiple software systems as appropriate to document and/or obtain information for inquiries. Demonstrates an understanding of HIPPA and other regulatory requirements and apply to daily work interactions. Adheres to established operating procedures and service standards. Meet or exceed KPI's established for your role and area. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: 1-2 years of call center experience or equivalent combination of education, training, and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Knowledge of the company's products, services, and business operations to enable resolution of inquiries. Excellent customer service skills that build elevated levels of client satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others. Ability to work both independently and in a team environment.PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT: If working with federal government contract clients, colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual security awareness training. For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the colleague must regularly sit, use hands and fingers, speak, and hear. The colleague is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height). Hardwired (ethernet) internet with proof of upload/download speeds required. Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus. The work environment utilizes florescent lighting; noise level is moderate. The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload. Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position. Please be advised this job description is subject to change at any time.A

The WSCI WyHS Program Coordinator is a member of the home care team who assists in identifying and coordinating services for those adults (18+ years) who have been identified as being at-risk of placement into a nursing home, an assisted living facility or other institution, and who would benefit from in-home services. The Coordinator has the responsibility for the development and day-to-day operation of the WyHS Program within their region of the state.The duties of the Program Coordinator may include, but are not limited to the following:1. Works to meet the goals and objectives of the WyHS Program as directed by WSCI Staff.2. Recruits, trains and supervises other WyHS program workers.3. Recruits eligible clients to receive WyHS services.4. Adhere to and administer personnel policies and procedures for program staff which are consistent with those of WSCI.5. Provides staff assistance to the WyHS Program Manager, discusses local program policies and coordinates on grant goals and objectives.6. Assist in the planning and development of continuous program of public relations in cooperation with the WyHS Program Manager.7. Helps WSCI promote needed community support for the program.8. Coordinates travel and budget request with the WyHS Program Manager and adheres to the approved budget; including specific approval of time sheets for reimbursement of travel and WyHS workers' wages.9. Assist in preparing, maintaining and transmitting reports to meet the administrative and program needs specified by WSCI and the State of Wyoming as appropriate.10. Attends conferences, meetings, and training events related to the position.11. Maintains awareness of programmatic data and complete required documentation as related to in-home placement of workers.12. May act as a Respite and Homemaker Worker when no worker is available. See Respite and Homemaker Worker Description for more specific information related to this position.13. Other duties as assigned.recblid 79ooziedm5jpctldb0zfsklaft68xt

Senior Director, AP Program AccessCollege Board - AP&ILocation: This is a fully remote role (mostly east coast hours, with flexibility). Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).Type:This is a full-time positionAbout the TeamThe AP Program Access team focuses on expanding the benefits of AP to all high school students who enter 4-year and 2-year colleges, specifically to students who haven't received the foundation AP provides for college success. In this role, the Senior Director will develop and lead a range of high-value strategic initiatives that focus on maximizing the reach of the AP Program, specifically AP African American Studies.About the OpportunityReporting to the Senior Director, Program Manager, AP African American Studies, you will develop evidence-based, actionable, and strategic approaches to meet AP African American Studies' top priorities, and with the project management needed to execute those approaches them successfully. Specifically, this leader will define and manage the implementation of the program by helping our field teams advise districts and schools on implementation, creating models for teams of AP African American Studies teachers in schools, and designing the curricular and instructional crosswalks necessary to implement the course in the field. Your work will advance the successful launch and adoption of the course in schools and districts across the nation.Your role will include monitoring and supporting teacher and school satisfaction, establishing understanding and acceptance of the course, and setting annual growth and volume metrics and supporting our field teams in achieving them.As the Senior Director, you will partner with cross-functional teams to grow the number of students accessing the African American Studies course and exam, with a particular emphasis on broadening access for all students.You'll thrive when handling multiple projects, and can adapt, respond quickly, and innovate. You possess an exceptional ability to write and apply knowledge of the course to local school and district contexts.In this role, you will:Develop a deep familiarity with and knowledge of the relevant AP Course Framework and/or AP Course and Exam Description.Design and execute on initiatives that address complex strategic issues related to expanding equitable student access at both the program and course level, with a particular focus on supporting teams of educators in providing a sufficient number of sections to serve students, based on existing AP potential.Develop and implement a sales model for leveraging instructional expertise and resources that supports the teams responsible for school and district outreach.Evaluate and transform school and state feasibility data and learnings into actionable strategic knowledge using superb analytical acumen, critical thinking, and communication skills.Collaborate with the State and District Partnership team to define strategic growth opportunities through engagement with leading organizations (disciplinary or community-based) and K12 institutions.Leverage instructional expertise and resources to support the teams responsible for school and district outreach.Create crosswalks of the relevant state, district or higher education learning standards with the AP required content and skills.Collaborate across the AP team to ensure these products and materials align to our curriculum, instruction, and assessments.Collaborate across the AP team to ensure these products and materials align to our curriculum, instruction, and assessments.Build operational systems across teams to track progress towards goals and support field teams in their outreach.Manage a small team of consultants who support outreach for AP African American Studies.Build awareness and acceptance of AP African American Studies through presentations at conferences, dialogue with K12 institutions, and broader engagement of teacher disciplinary associations and organizations.About YouYou have:10+ years of professional experience in school and district leadership, including relevant experience with efforts to expand access and diversity in your school's or district's Advanced Placement Program.Graduate degree in education or leadership, preferredTeach or have taught an African American Studies, Ethnic Studies, or related course, preferredA successful record of accomplishment leading multiple diverse projects with responsibility for balancing competing demands for project scope, time, cost, risk, and quality within a limited pool of resources.A strong background in teaching and learning, and experience coaching AP teachers.Exceptional written communication, public presentation, and advocacy skills.Demonstrated ability to collaborate with a wide range of senior constituents.Demonstrated ability to apply an analytical, data-driven approach to decision-making.Hold professional state issued licenses as a high school teacher and a school leader.Strongly preferred: Experience as an AP teacher or an AP coordinator.Willingness to travel 25-50% (with more travel within the first year).Authorized to work in the United States.You are:Strongly committed to expanding educational opportunities, including serving underrepresented students.A problem solver with excellent judgment who views challenges from multiple perspectives.Clear, compelling, and persuasive in your communications.Highly detail oriented and thorough.Able to see the big picture through the details and to accommodate different points of view.Able to tailor your communication to different audiences and across formats.A self-starter that thrives in fast-paced environments.Highly adaptable to new information, situations, or challenges.Creative and can produce fresh approaches to tough problems.About Our ProcessApplication review will begin immediately and will continue until the position is filled.While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process.About Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $104,000 to $165,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-LinkedIn#LI-Remote#LI-MR1