Assistant Manager Salary in Tulsa, OK

Job DescriptionAre you ready to inspire a team to deliver an outstanding guest experience?Join the LEGO® Brand Retail team as an Assistant Store Manager and ensure our Brand, Vision, and Values are exemplified in all store operations and guest interactions.Motivate, energize, and inspire others• Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum• Cultivate a positive team environment that promotes a safe and fun atmosphere• Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator• Recruit , coach and develop to ensure a productive and collaborative teamDeliver inspirational retail experiences built on LEGO Brand values.The LEGO Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail you are the face of our company. You and your team will determine our brand's reputation with each guest interaction. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.Do you have what it takes?• At least two years of management experience in a retail environment• Experience with the following:o Point of Sale systems, computer proficiencyo Loss prevention and cash managemento Recruitment, training and performance managemento Scheduling and payroll management• Space management and visual merchandising expertise• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.Join our LEGO Brand Retail teamShare our commitment in providing an active hands-on experience that encourages imagination and creativity through in-store play. If you are confident that you have what it takes to succeed in this role -use the APPLY NOW button above or below.We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed toequal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow." The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights.Build your career brick by brick at the LEGO Group.We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860.394.3769. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunitiesWhat's in it for you? Here are some of what to expect Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based. Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached, you'll be rewarded through our globalCore ResponsibilitiesTypically assists store managers for store activities include:• Merchandise receiving and stocking• Non-sales departmental work, such as check-out, photo lab or bagging orders• Multi-store non-sales operations activities include new store opening coordination, payroll/incentive plans, event planning, and/or contest planning and promotionJoin the global LEGO® team We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow." The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Build your career brick by brick at the LEGO Group.We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees. Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860.394.3769. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Design experience is needed in this position. Exciting opportunity for an experienced Civil Engineer to manage a variety of site design projects. Commercial, residential, municipal and some light industrial. Need engineer who can handle project scope, proposals, design, project engineering, budgeting scheduling, etc. Manage engineers, designers, client relations, etc. Handle projects, cradle to grave. Upbeat, positive and ambitious is what we are looking for.Great benefits. Strong compensation package that includes bonus schedules, as well as salary based on experience. Thank you.

About Banana Republic Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today’s modern world. ​​Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.​​ We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers’ lifestyle needs. ​​Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience. Sound interesting? Join us as on the BR journey as we create what’s next.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesGood understanding of concepts and procedures within own subject areaBenefits at Banana Republic Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU'LL DO: Drive results through delivering an elevated customer experience Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 3+ years of relevant retail management experience WE'D LOVE TO SEE: A self-starter with the ability to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Customer service obsessed; ability to sell with a passion for styling and love for fashion Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Clothing Allotment At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Summary: The Assistant Branch Manager will assist the Branch Manager with support of the day-to-day branch operations. They may have direct responsibility of management of the retail staff and related work functions. Responsibilities will include ensuring the highest quality of customer service, opening new accounts, providing teller services, and resolving banking problems for customers. The Assistant Branch Manager will work closely with the Branch Manager to achieve desired financial results. Essential Duties and Responsibilities: Responsible for managing day to day Client Service Specialists and ensuring compliance with Regent Bank policies and procedures. Assist with leading a highly motivated team that consistently offer excellent customer service. Complete new account openings, maintenance, and servicing counts. Responsible for reporting and using bank software to track banking information. Work closely with Bank Operations to maintain appropriate branch cash to include in teller drawers, cash recyclers/dispensers and vault within established limits. Ability to perform all duties of the Client Service Specialist to fill in for breaks and lunches. Manage branch operations in the absence of the Branch Manager. Ensure the branch team maintains required training. Identify opportunities to sell consumer loans. Accept consumer loan applications and facilitate loan closings. Other duties as assigned Education And/Or Experience: High School Diploma or equivalent required Minimum of Three (3) years of retail banking experience required Bachelors degree or equivalent work experience preferred One (1) year of supervisory experience preferred Knowledge/Skills/Abilities: Functional knowledge of Microsoft Office applications (Excel, Word, Powerpoint) Strong verbal and written communication skills Detail oriented and ability to work under pressure of deadlines All candidates will be required to complete a pre-employment background, credit, and drug screening Physical Requirements: Must be able to exert up to 25 pounds of force occasionally and/or negligible amount of force frequently. Must be able to occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Sitting for long periods of time. Working Conditions: The working conditions are generally comfortable with minimal exposure to noise, heat, dust and other related items. All employees are required to maintain a neat and safe work area.

Faith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith leads industry change through a dedicated investment in technology, strategic project consulting and process engineering that drives productivity, value, and above all, safety. Through innovative practices, Faith drives trends in growth and development with continual investment in their merit-based employees' skill, leadership and career development.Assistant Project Managers, under the guidance of the Project or Group Manager, are responsible for providing general management for electrical construction projects and oversees staff. The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, knowledge of Accubid and AutoCAD is preferred, and general knowledge of electrical components and applications is preferred. MINIMUM REQUIREMENTS Education: Bachelor's Degree in Construction Management/Electrical Engineering Travel: 15-20% Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday - Friday; However, work may be performed at any time on any day of the week to meet business needs. KEY RESPONSIBILITIES Contacts vendors to obtain materials for construction projects. Participates in bi-annual performance evaluation process; conducts employee performance reviews in an effective and timely manner; and consults with Group or Project Manager to establish field merit wage increases. Maintains employee relations. Plans, organizes, and staffs electrical and/or specialty systems construction projects. Ensures that projects are completed profitably, in a timely manner, and according to customer expectations. Attends weekly and monthly meetings (i.e., Staffing Meeting, PM Meeting, Sales Meeting, etc.). Processes miscellaneous paperwork. Reviews outgoing estimates with Estimating Department to ensure accuracy. Visits various job sites and interacts with crew, customers, foreman, and general contractors to ensure proper job progress and to support and encourage safe behavior. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. SURGE your career forward!Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals. Your Personal Growth : Build your career path by taking advantage of our industry leading training and leadership development programs. Leverage Technology : Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment. Uncompromised Safety : When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.We pride ourselves on a "Ground up Growth" mentality that puts you in the spotlight. Becoming a member of the FTI team means you've officially put yourself in the driver's seat of your career. Through our career development and continued education programs, you'll have options to position yourself for success.FTI is a "Merit to the Core" organization, and we pride ourselves on our ability to reward and recognize top performers.BENEFITS ARE THE GAME CHANGERFTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:Medical, Dental, Vision, and Prescription Drug InsuranceCompany-Paid Life and Disability InsuranceFlexible Spending and Health Savings AccountsAward-Winning Wellness Program and Incentives401(k) Retirement & 401(a) Profit Sharing PlansPaid Time OffPerformance Incentives/BonusesTuition ReimbursementAnd so much more!*Regular/Full-Time Employees are eligible for FTI benefit programs.We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:Uncompromised focus on keeping people SAFE.Building TRUST in everything we do.REDEFINING what's possible.Rewarding individual results that create TEAM SUCCESS.If you're ready to learn more about growing your career with us, apply today!Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.

Kelly SPS is looking for an Administrative Assistant for an industrial facility in Tulsa, OK. This is a 6 month part time role and would be about 30 hours per week. Hours would be 9a-2:30p Mon-Fri and position would come with benefits including PTO, Paid Holidays, Health and Life Insurance, and 401k.You will work with and report to the Director of Operations and this position provides full range of administrative support to members of the Tulsa Leadership Team. The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.Responsibilities include: Support the day-to-day administrative needs of the Plant Manager, including managing schedules, preparing presentation slides for meetings, drafting communications, handling email and multi-line phoneServe as initial point of contact for guests and visitors and complete appropriate registrationCreate and post announcements and employee information on Plant monitorsSupport HR functions for event coordination, office updates, and interview assistanceAppropriately manage and maintain confidential information and documentsResearch price, and purchase office supplies for the department(s)Consolidate and prepare necessary meetings and conference materials for participants.Coordinate and arrange events and meetings including visitor logistics; this may require working with peers around the world using phone and email communication.Required Knowledge, Skills and Abilities:High School Diploma or GED RequiredInitiative to work independently and anticipate needs, take care of confidential information, and handle pressure/deadlines easily.Organizational and time management skills to accommodate changing workload and multiple prioritiesExhibit strong customer service skills and an attitude that exhibits flexibility to meeting business needsGreat interpersonal skills to work with staff at all levels, sometimes under pressure, while remaining flexible, proactive, resourceful, and efficientOutstanding written and verbal communication skills, phone skills, planning, prioritizing, and proofreading skillsPreferred Knowledge, Skills and Abilities:Associate degree strongly preferredMinimum of 3-5 years of administrative assistant experience providing direct support to an executive, preferredKnowledge and experience in personal computers/Microsoft Office software packages (Word, PowerPoint, Excel), online tools, and various office machines in support of the administrative professional position

The Commercial Project Manager - Construction will:Minimum of three (3) year's experience managing multiple commercial projects up to $10 million.Excellent communication skills.Must have the ability to direct complex projects from concept to fully operational status.Computer Skills Required: Microsoft Project and Microsoft Office Suite (Excel, Word, Outlook).Ability to create material take-offs.Ability to read and interpret blueprints.Marketing and presentation skills.Should be highly organized, highly motivated and a detail directed problem solver.College degree in a construction/engineering field preferred, but not required.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The successful Project Manager (Construction) candidate will have:Bachelor's Degree in Construction Management, Civil Engineering, or a similar fieldDiverse project background (commercial projects advantageous) Have experience in overseeing Big Box retail projects both Ground Up and InteriorsHave experience with Steel Frame and CMU Builds

Ast Mgr Merchandise West Des Moines, IA DescriptionAs the Assistant Manager of Merchandise you are accountable for contributing to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales building programsPrimary Responsibilities:Customer Service & Sales - Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition.Merchandise Execution - Owns in-stock levels through merchandise replenishment activities. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store. Promotes company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery throughout the sales floor and fitting rooms.Omnichannel - Supports Omnichannel initiatives to further drive sales and customer service. Owns the training and coaching on all Omnichannel initiatives and processes. Achieves productivity targets by reviewing available reports and developing action plans to ensure flawless execution of Omnichannel processes. Specialty Businesses: Responsible for driving sales growth in Fine jewelry, Window & mattress business by leading and engaging associates. Owns the planning and execution of special events within specialty businesses. Responsible for ensuring the completion of all operational workload, including pricing & signing, SET workload & shrinkage prevention processes within specialty businesses.Team Development - Oversees the productivity standards program for Store Specialty Businesses including Fine Jewelry, Window & Mattress departments. Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues.Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.Core Competencies & Accomplishments:Work experience- Minimum of 2 years retail leadership experienceEducation- Bachelor degree or equivalent work experienceTo achieve success at JCPenney, a manager will possess the following competencies:Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organizationImplements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results.What you get:We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.For more opportunities to join our team please visit our careers page. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

Job DetailsJob LocationTulsa - TULSA, OKPosition TypeFull TimeEducation LevelHigh SchoolJob ShiftDayJob CategoryCommercial Lines SupportDescriptionSUMMARY:The Commercial Account Manager is responsible for assisting clients with service needs and making changes to existing accounts, meeting service, and sales delivery standards, and performing essential functions to achieve the quality and service standards developed by the agency. This position will assist Producers and Account Executives in the handling and processing of new and renewal commercial business and maintaining high service standards.Essential Functions Upon receipt of new business applications or renewal instructions, accurately complete applications for new and renewal business Prepare proposals and complete applications in coordination with producers, submit applications to eligible and appropriate carriers, and when requested, obtain client signatures on all applications. The follow-up to ensure timely receipt of quotations and policies Perform all necessary ratings sufficient for policy quotation and/or issuance on carrier websites or rating programs. Calculate the premium if the company-rating program is available. Responsible for the issuance of premium-bearing binders, and invoices, and resolving carrier accounting discrepancies Prepare proposals, binders, certificates, account summaries, endorsements, policies, lost policy releases, and account balance status when requested Ensure items are delivered and/or mailed to the client. Initiate correspondence with companies and clients. Maintain follow-up and suspense files on outstanding orders, correspondence, audits, reports, reporting form coverage, and follow-up on overdue and suspense items. Maintain expiration control log Request renewals, endorsements, and other needed data from the companies and insureds. Solicit Producer and Account Executive assistance, when necessary, to issue coverage in a timely, efficient manner and bind coverage within agency underwriting authority Check new and renewal policies, endorsements, audits, and cancellations and promptly handle for accuracy in rating, typing, coverage, and signatures, and input these transactions to generate billing invoices and quality products for our customers. Maintain files in an orderly, up-to-date manner Determine reasons for requests for cancellations, act to save accounts, and notify producers according to agency standards. Process and follow-up on cancelation requests to carriers to ensure accurate and timely resolution Receive phone calls from clients and companies and comply with the request and/or refer to the Producer and Account Executive Refer current and prospective clients to Employee Benefits or Personal Insurance Department, or a Commercial Producer, for solicitation of those lines of business Participate in seminars and other training, to maintain required licenses, and for knowledge and skill development. Meet with a company representative to update carrier appetite, underwriting guidelines, etc Review all activities relating to the public, customers, and companies to avoid issues involving potential errors and omissionsAdditional ResponsibilitiesThis job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.QualificationsKNOWLEDGE, SKILLS, AND ABILITIES: Must possess sound knowledge of rating procedures, coverage, and industry operations to effectively manage, maintain, and write assigned client and prospect lists Full knowledge of insurance markets is essential Strong PC skills, with the ability to effectively utilize the agency's management systems Ability to work within a fast-paced, changing priority environment Self-motivated, with the initiative to prioritize and be self-directed Regular and punctual attendance is required Ability to communicate effectively, both verbally, and in writing Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels Ability to promote, and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentialityQualifications Property and Casualty license, as required by the State Department of Insurance 2-4 Years of previous account management experience preferred Bachelors degree preferred CPCU or CIC designations preferredWorking Conditions And Reasonable Accommodations Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently Ability to lift up to 20 pounds occasionally Requires operation of a computer workstation, including keyboard and video display All requirements may be modified to reasonably accommodate physical or mental impairment