Desktop Support Analyst Salary in Tallahassee, FL

Job Title: Budget Analyst Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 54902 Department The National High Magnetic Field Laboratory (NHMFL)Responsibilities The Budget Analyst will perform specialized budgetary and accounting services and activities. This includes preparing highly specialized budgetary and systematic reports and long range budget planning for the NHMFL. Assist in allocating an annual total budget of over $60 Million in State and Federal funding to various departments.Analyze, reconcile and monitor NHMFL budgets reports and approve budget transfers and related budget requests. Responsible for developing specialized excel spreadsheets for departmental use. Provide support with audit requirements by monitoring, researching, and coordinating responses. Compile financial reports with reliable conclusions that management can use to implement effective operational strategies. Assist with the preparation of monthly financial reports that provide past, current and projected financial status.Assist in the preparation of Sponsored Research Award documents (new awards, supplemental funding, budget amendments and other funding documents) on assigned awards and budgets. Ensure compliance with GAAP and other governmental or funding agency's laws and regulations by analyzing, verifying, and performing complex financial reconciliations. Assist in the compilation, organization, and submission of the NHMFL's NSF renewal proposal that occurs every five years. Responsible for review of RAMP proposals for approval and training of back-up personnel to insure timely submissions.Make recommendations to continuously improve budgeting systems' efficiency and reliability by recommending, interpreting, and implementing fiscal and accounting administrative policies and procedures. Create and maintain precise desktop procedures for the department that ensure the financial integrity of the Budget Management System. Assist in the development of training programs and training documents for the Budget Management Department and the NHMFL administrative staff. Work with the IT Department to ensure the financial integrity of the Budget Management System, as well as, monitor and implement system improvements.Qualifications Bachelor's degree in a related area and one year of experience related to the duties of the job; or a high school diploma or equivalent and five years in the same. (Note: Post-high school education can substitute for experience at the equivalent rate.)Experience preparing and monitoring budget information.Knowledge of Generally Accepted Accounting Principles (GAAP).Experience with the concepts, principles, and practices of accounting, budgeting, and cost control procedures.Experience prioritizing and organizing work assignments.Experience compiling, reviewing, and reconciling data for accuracy, completeness, and compliance.Computer skills to include experience with Microsoft Word and Excel or comparable software.Ability to communicate effectively verbally and in writing.Preferred Qualifications Knowledge of OMNI Financials, BI Reporting, and RAMP.Knowledge of University policies, procedures, principles and practices.Knowledge of SharePoint.Other Information The National High Magnetic Field Laboratory (NHMFL) MagLab is the world's premier magnet laboratory with state-of-the-art high magnetic field facilities and has a history in development and application of ultra-high field NMR and MRI/S magnets and instrumentation. The NHMFL is an NSF-funded user facility that operates the world's most powerful electromagnets at Florida State University, the University of Florida and Los Alamos National Lab, including 45 T DC and 35.2 T (1.5 GHz) NMR magnets, and DNP spectrometers currently operating up to 14.1 T / 600 MHz / 395 GHz. Present projects include development of a 40 T all-superconducting magnet. Our long-term plan includes development of 30 T NMR magnets, neutron scattering magnets, and resistive-superconducting hybrid magnets up to 60 T.Contact Info For additional information, contact:Bettina Roberson:[email protected] High Magnetic Field Laboratory, Florida State University,1800 E. Paul Dirac DriveTallahassee, FL 32310-2740University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!Learn more about our university and campuses.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Considerations This is an A&P position.This position requires successful completion of a criminal history background check.This position is being advertised as open until filled.Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Job Title: Budget Analyst- Department of Material Science and Engineering- FAMU-FSU College of Engineering Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 57054 Department The interdisciplinary Materials Science and Engineering program provides training leading to the degree of Master of Science in MS&E. Students interested in this program can have backgrounds in engineering disciplines including: biomedical, civil, chemical, environmental, industrial, materials science, mechanical, applied mathematics, chemistry, geology, and physics. Responsibilities This position will perform specialized budgetary services, accounting services and activities related to budgetary reports, systematic reports, long range budget planning, allocation of funds and monitoring of financial reports for designated budgets Must manage budgets from both FSU and from FAMU - to include E&G, auxiliary, Foundations, and C&G. Reports monthly on budget status for all types of funding for the Department of Material Science and Engineering.Responsible for preparing specialized and complex reports including the development of ad hoc reports as requested by Chair/Supervisor. In conjunction with the Chair, prepare annual budget requests. Provide budget support in accordance with all regulatory guidance in developing budgets and tracking current status by funding source. Daily monitoring of budgets transactions. Analyze, process and pre-approve expenditures from related budgets - Foundations, Grants, E&G, HR on both FSU and FAMU budgets. Pre-approve expenditures from grants prior to requisitions being entered. Monitor faculty startup budgets. Reconcile assigned budgets on a monthly basis. Provide budget support in accordance with all regulatory guidance in developing budgets and tracking current status by funding source. Provide support by monitoring, researching, and responding to budget and audit requirements. Monitors grant activity weekly to ensure budget adherence. P-card proxy for your department for both FSU and FAMU budgets.Assist in the preparation of Sponsored Research Award documents and budget management (new awards, supplemental funding, budget amendments, re-budgets and other funding documents as needed) on assigned awards and budgets. Ensure compliance with GAAP and other governmental or funding agency's laws and regulations by analyzing, verifying, and performing financial reconciliations as assigned. Prepare pre-award proposal documents as needed; reconcile grants as assigned; ensure cost share commitments are set up as needed; review & analyze contract/grant documents for accuracy & compliance; approve purchasing, HR, etc. on grants prior to processing. Make recommendations on budgetary planning & facilitate fiscal reporting to Sponsored Research at both Universities.Manage startup budgets and provide reports to those who have startup funds as requested. Reconciliations to be completed by the 15th of each month on each startup in your department. These funds are supplied by both E&G and C&G and are provided by both FSU and FAMU.Provide assistance to faculty, staff, and students. Assist with departmental events - i.e.: advisory board meetings, visitors, etc. Create and maintain precise desktop procedures for the department that ensure the financial integrity of the financial processes in the Department. Assist in the development of training programs and documents for faculty & staff. Other duties as assigned by supervisor.Qualifications Bachelor's degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of post high school education and experience equal to five years.)eSPEAR Certification or ability to obtain the certification within 6 months of hire.Preferred Qualifications Ability to adhere to ethical business practices and promote ethical behavior.Ability to perform accurately in a detail oriented environment.Ability to prepare and monitor budget information.Ability to prioritize, organize and perform multiple work assignments simultaneously.Ability to compile, review, and reconcile data for accuracy, completeness, and compliance.Ability to communicate effectively verbally and in writing.Ability to develop and implement policies, procedures, goals, and objectives.Ability to establish and maintain effective working relationships.Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.Ability to meet project deadlines.Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations.Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.Knowledge of applicable computer applications and basic computer functions.Knowledge of electronic data processing as it applies to fiscal and accounting activities.Knowledge of and ability to apply Generally Accepted Accounting Principles (GAAP).Knowledge of the concepts, principles, and practices of accounting, budgeting, and cost control procedures.Contact Info Review of applications will begin immediately and will continue until the position is filled. Questions about the position should be directed to Janine Welch @ [email protected] Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!Learn more about our university and campuses.Anticipated Salary Range The anticipated salary range for this position is in the mid $50,000 commensurate with experience and education.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Considerations This is an A&P position.This position requires successful completion of a criminal history background check.This position is being advertised as open until filled.Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Software Development Support AnalystReq number:R2109Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs the Software Development Support Analyst you will support the Systems Administration Development team in design, development and maintenance for the Department's .NET applications.Job DescriptionWe are looking for a Software Development Support Analyst. This position will be a full-time and remote contract opportunity. What You'll Do Work with the Information Systems Administration Development Team in the design, development and maintenance support for the Department's Microsoft .NET applicationsWhat You'll Need Required:3+ years experience as a technical team lead for databasedriven application development projects3+ years experience with coaching/mentoring other developerswith Microsoft technologies3+ years experience with development of database driven webapplications2+ years experience with development of database drivenapplications in Microsoft C# .NET environment Experience withSQL ServerExperience with Oracle3+ years experience with object-oriented developmenttechniquesExperience with 3-tiered logical/physical architectedapplicationsKnowledge of data privacy and protection initiativesStrong communication and collaborative skillsExcellent verbal and written communication skillsPreferred:Experience with SQL Server Reporting ServicesExperience working on development projects utilizing agiledevelopment techniquesExperience working with stakeholders to gather and documentstakeholder requirementsExperience working with SQL Server Integration Services toSupport ETL processingExperience with driver license and motor vehicle systemsExperience with screen/web layout and designExperience with automated unit testingExperience with ASP.NET MVCExperiencing working with Highway Safety Motor VehiclesTake charge, can-do attitudeFacilitation skillsPhysical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Visionary Integration ProfessionalsVisionary Integration Professionals (VIP) provides industry-leading management consulting, system integration, and technology deployment solutions. VIP helps its clients strengthen mission outcomes by combining deep industry specialization, agility to adapt as needed, and an unwavering commitment to client satisfaction. VIP brings expertise in how to deploy systems that align people, processes, and technology to accelerate strategic change and to deliver business results in partnership with its clients. Since 1996, VIP has worked with over 1,200 public sector and commercial clients. For more information, visit https://trustvip.com.Join VIP: A strategic approach to accelerate your career! This role will be hybrid in Tallahassee, FL.Responsibilities & Functions:The functional responsibilities of this position may include, but are not limited to:• Coordinating and providing administrative support services to Contractor staff and Customer.• Supporting the provision of services or production of project deliverables and performing administrative functions required to complete tasks.• Providing graphics and editorial support services and desktop publishing services.• Maintaining version control of project documents.• Providing direct support to consulting and project analyst staff, including supporting the development of all deliverables.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation or protected veteran status and will not be discriminated against on the basis of disability.We participate in the federal E-Verify program to verify a new employee's eligibility to work in the United States.PI239402411

3rd Shift Bilingual Service Desk Analyst (German/English)Req number:R2342Employment type:Full timeWorksite flexibility:RemoteJob SummaryResponsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.Job DescriptionWe are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and German speaking users in an efficient and accurate manner. This position will be full-time contract and remote.What You'll DoProvide General IT end-user support including:Utilize excellent customer service skills and exceed customers' expectations.Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems.Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other "how-to" questions.Properly escalate unresolved issues to the next level of support with strong supporting documentationFollowing documented processes to resolve customer issues.Ensure proper recording, categorization, documentation, and closure of all tickets.Analyze the impact and urgency of customer's issues and prioritize appropriately.Recommend procedure modifications or improvements.Drive positive results in Customer Experience through timely responses and professional interaction.Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics.Preserve and grow your knowledge of Service Desk procedures, products, and services.May perform other job duties as directed by Team Lead or Service Delivery LeaderWhat You'll NeedRequired:6-12 months' experience in a Service Desk role and/or technical support role6-12 months of customer service experience in a professional industryHigh School Diploma or GEDFluent in English and German languages (both written and oral)Strong troubleshooting and documentation skillsExcellent customer service skillsStrong attention to detail and strong communication skills (both written and oral)Excellent work ethicProblem-solving skillsSolution drivenAbility to work Sunday through Friday 2:00 am to 10:00 am ESTPreferred:Associate degree preferred in related field.Physical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards.Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.