Contact Manager Salary in Tacoma, WA

Federal Staffing Resources, LLCFederal Staffing Resources dba FSR is an Equal Opportunity Employer: disability/veteran/military spouseThis contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.Title: Licensed Vocational Nurse (LVN/LPN) - Referral ManagementPay: 23.50-26.00 per hour Health and Welfare fringe benefits - $4.57 per hourPay Type: HourlyLicensed Practical Nurse (LPN/LVN) - Referral Management job in Tacoma, Washington. Any U.S. state licenseMonday-Friday days onlyCivilian position supporting military healthcare Benefits/Compensation:$23.50 - 26.00 per hour Health and Welfare Fringe Benefits: $4.57 per hourPaid Time Off - 10 8-hour days Paid Holidays - 11 days Paid Sick Time - 2.154 hours for every 80 hours worked accrual rateCompany-funded match and safe harbor 401(k)Medical, Dental and vision plans available Life insurance and accidental death plans available Short-term and long-term disability plans available TRICARE Supplemental available Supplemental Benefit plans available Employee Assistance Program Pet Insurance Plans available Will Preparation Services availableLicensed Practical Nurse (LPN/LVN) - Referral Management Job Overview:Civilian and military healthcare providers work together to provide a full range of services to the military community.The Referral Management Center (RMC) serves as the primary point of contact for patients' referralsThe LPN duties include:Referral Management Operations Referral Review/Appointing Function Referral Tracking FunctionHealth Benefits FunctionCustomer Service Function LPN Specific Duties Review initial specialty care and deferred to network primary care referrals for administrative completenessCoordinate with specialty referral clinics.Submit referrals to the appropriate reviewer when required for medical necessity and appropriateness review.Track initial specialty care and deferred to Network primary care referrals to include obtaining reports from MTF, ODCS, network, and non-network providers.Provides patient education regarding specialty care referral, procedures, labs, etc to prepare the patient for their specialty care appointment/procedure.Facilitates professional and patient care activities.Conducts first level reviews for all referrals to specialty care.Identifies cases that may benefit from alternative levels of care and involves the case manager as needed to provide direction in care management/coordination.Provides nursing consultation and patient education on specialty care and patient's diagnosis.Licensed Practical Nurse (LPN/LVN) - Referral Management Job Qualifications:Full-time employment in nursing for the last 12 months Knowledge, skills and computer literacy to interpret and apply medical care criteria, such as, but not limited to, InterQual or Milliman Ambulatory Care Guidelines. Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, and Outlook)General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skillsPrevious experience in Utilization Management preferred Ability to obtain facility security #FSR123FSR employs healthcare professionals at government medical facilities providing care to military service members, retirees, and their families. Since 2004, FSR has built mutually beneficial, sustainable partnerships with healthcare professionals and our clients nationwide. FSR is an award winning organization built with committed professionals with a unified vision of helping others. We are honored to be named one of the Baltimore Sun's Top Workplaces!Federal Staffing Resources dba FSR is an Equal Opportunity Employer: disability/veteran/military spouseThis contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.#OFCCPPI239117758

Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.Job DescriptionThe Project Manager (PM) position will be located in Tacoma, WA with the possibility of working remotely 1-2 days a week. It is accountable for coordinating and managing clients' projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM role fosters and develops client relationships in support of the laboratory mission.Essential Duties and Responsibilities:• Project set-up both commercial and Department of Defense programs• Project review in LIMS• Sets up project• Adds any project notes (special reporting and invoicing instructions, etc.)• Reviews project documentation• Adds any project documentation to central repository• Sets up client for TotalAccess/My EOL• Manages purchase orders, task orders, contracts, and change order requests• Verifies that lab compound lists and limits meet project requirements for new projects not quoted• Adds any project specific limits / lists to LIMS• Deliverable assignment and delivery route• For new projects not quoted, confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed.Communicates project details to operations• Initiates project kick off call with client and pertinent staff, if needed• Engages work share labs, service centers, and non-Eurofins Environment Testing locations asneeded for new projects not quoted• Works with operations to ensure adequate capacity for incoming work (forecasting)• Provides updates to operations on upcoming work• Familiarity with state and national program requirements as it pertains to work mix• Create bottle orders• Schedules courier or field sampler, if needed• Confirms non-Eurofins Eurofins Environment Testing subcontract labs are on the approved list and set-up as vendors for new work• Initiates approval process for any subcontract labs not on the approved list• Generates subcontract paperwork• Generates accounting software requisition when sending subcontract samples• Verifies that lab certification meets project requirements• Verifies that lab compound lists and limits meet project requirements for new quotes• For new quotes confirms that EDD format is available (delivery assignment and deliveryroute). If a new format is needed, submits• For new quotes confirms that EDD format is available (delivery assignment and deliveryroute). If a new format is needed, submits a helpdesk ticket• Engages work share labs, service centers, and non- Eurofins Environment Testing locations as needed for new quotes• Provides supporting documentation to client as needed (contact list, bottle table withpreservation, etc.)• Sample Receipt• Communicates any issues to clients for duration of project• Manages incoming work for Rush and short holds• Reviews log-in• Resolves log-in issues with client• Informs client of any log-in discrepancies• Sets samples to "available" after review• Sends client sample receipt confirmation• Reviews draft invoice• Confirms that any client needed information (purchase order, project number, etc.) isrecorded in LIMS for invoicing• Reporting• Client specific report requirements• Reviews job list daily and manages due dates• Communicates any expected delays to clients before the job due date• Confirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to client• Reviews reports and EDDS before issuing to the client• Confirms correct report format and EDD format is used• Creates and issues final report by client due date• Issues final data packages• EDD checkers• Data upload• Compiles case narratives• Invoicing• Sets up delivery route• Reviews final invoice before issuing to client• Generates credit/debit memos as needed• Submits credit/debit memos for approval• Submits approved credit/debit memos to client, if needed• Submits revised invoices• Initiates follow up calls to confirm correct invoicing• Works with collections on A/R follow up• Regular review of A/R statusClient set-up• Work with CSM to communicate lab capabilities to the client• Requests new client review• Confirms sales assignments with Client Relations Manager• Takes new quote requests from clients• Reviews client contract requirements / coordinates review.• Reviews purchase orders• Submits purchase orders for approval and returns approved orders to client• Follows up on client terms and credit limit• Account Maintenance• Follow up calls and visits with clients• Provides technical support as needed• Uses company resources to follow up on client requests• Familiarity with company capabilities and key contacts• Forward opportunities and leads to sales• Forecasts upcoming work• Asks for the next opportunity• Area of responsibility (air, regulations, etc.)• Quotes & Proposals• Initiates project QAPP review with operations, QA, and subcontract labs as needed• Initiates technical support from operations as needed (special requests, method development, technical review, etc.)Quote generation and approvals• Reviews client quote requests for capabilities, certifications, scope• Confirms client contracts (if applicable) and pricing• Determines lab placement for the work• Confirms that lab certification meets project requirements• Confirms that lab compound lists and limits meet project requirements• Creates quotes• Submits quotes for approval• Sends quotes to client• Forecasts quotes• Provides QAPP / SOW information to the client as needed• Updates status in LIMS• Account maintenance• Submits client complaints and participates in correction action / follow up as needed• Communicates client issues/complaints to sales• Follows up on client requests• Supports the follow up of quotes/bids for tracking purposesQualificationsBS/BA in Chemistry/Sciences or related field (four years related experiencemay substitute for a degree)Authorization to work in the United States indefinitely without restriction or sponsorship.Experience:6 months of client-relationship/customer service experience requiredCandidates with 2-3 years client service experience preferred.Prefer some bench chemist or field experienceRequires additional lab training in methods and QA across multiple departmentsAdditional InformationCompensation range: $67,725 to $71,000 per year depending on qualifications and experience.Position is full-time, Monday-Friday, 8:00a.m.-5:00 p.m., with occasional overtime and weekend hours as needed.Candidates are required to commute to our Tacoma location and may have the option to work remotely 1-2 days a week.Relocation assistance may be provided.Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!Find out more in our career page: https://careers.eurofins.com/Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

 Water Service Supervisor Salary $56.55 Hourly Location Tacoma, WA Job Type Classified Job Number 5065-24 Department Water Opening Date 04/26/2024 Closing Date 5/10/2024 5:00 PM Pacific + Description + Benefits + Questions Position Description Tacoma Water (https://www.mytpu.org/about-tpu/services/water/) is creating an eligible list for Water Service Supervisor. Water Service Supervisors oversee, direct, assign work, train and evaluate the work of crews installing and maintaining Tacoma Water's distribution system. Duties include training employees in the proper use of equipment, materials and procedures; scheduling assignments, coordinating activities of work crews; assigning work crews and equipment to specific projects; planning for crews such as locates, shutdowns and permits. In addition, supervisors review and approve timecards; complete personnel evaluations in a timely manner; draft and issue discipline, respond to grievances, communicate issues, concerns and recommendations both with management and staff. Supervisors also plan, schedule, and coordinate the work of assigned staff. Qualifications Three years of experience overseeing and directing the work of personnel involved in the construction, maintenance, and repair of a water distribution system LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Valid Washington Driver's License at time of application with maintenance thereafter Valid First Aid Certificate issued by the American Red Cross and valid CPR certificate by completion of probation Completion of the Tacoma Water Apprenticeship Program or Washington State Water Distribution Manager I certification Transportation Worker's Identification Credential (TWIC) by the end of the probationary period Selection Process & Supplemental Information City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 300,000 people throughout Pierce and King counties. Our mission is to provide clean, reliable water. If you share our values of safety, customer-driven, employee invested, stewardship and adaptability, we are looking for you. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applicants who meet the minimum qualifications will be invited to participate in an examination process consisting of an online test, applicants who pass the online test will be invited to complete oral boards. Applicants must successfully complete the examination process to be placed on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check, and a pre-employment medical exam and drug screen. This position is covered by a Labor Agreement between the City of Tacoma and IBEW Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this job posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. 01 Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration. + Yes + No 02 Do you have three years of experience overseeing and directing the work of personnel involved in the construction, maintenance, and repair of a water distribution system? + Yes + No 03 Do you possess a valid driver's license? + Yes + No 04 Do you have a Washington State Water Distribution Manager certification, or have you completed the Tacoma Water Apprenticeship Program? + Completed the Tacoma Water Apprenticeship Program + Washington State Water Distribution Manager certification + None of the above 05 INSTRUCTIONS FOR THE EXPERIENCE AND TRAINING TEST: Questions #6-10 are the experience and training test that will be used to establish the eligibility list. These questions will be scored by subject matter experts who will not have access to any of your application materials, and will provide scores based solely upon your answers to the questions. Your answers must stand on their own merit. DO NOT RESPOND WITH "SEE RESUME" in lieu of answering this question, as raters will not have access to your resume or application and this will result in a score of 0 points and you will fail the test. Your score on the experience and training test will ONLY reflect your response to the questions asked. Please indicate "Yes" that you have read and understand the instructions for questions #6-10. + Yes + No 06 One important aspect of being a supervisor is to ensure performance expectations are communicated and employees are held accountable for meeting them. Give us an example of how you have supported and addressed performance management. What steps did you take? What was the outcome? What would you have done differently? 07 Recall a time you made a mistake while working with others and had to make it right. What did you do? 08 Tell us about a time when others were missing key points in a discussion, and you helped get things back on track. What did you do? What was the outcome? 09 Tell us about a time when you had to change something significant in your work environment. 10 How do you schedule crews and coordinate activities while optimizing use of staff, equipment, and materials? 11 One of the City's Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people. 12 The City of Tacoma has a technical requirement that employees filling classified roles be residents of the City at the time of their original appointment to a classified job. However, there is a process to request a waiver of this requirement from the Civil Service Board if we identify an outstanding candidate who is a nonresident. Not residing within the City of Tacoma is not an automatic disqualifier and everyone is encouraged to apply. + I understand that the City will request a waiver for me if necessary + Not applicable, I'm a City of Tacoma resident 13 Please tell us how you learned about this job opening. + Job Interest Card notification + Professional organization + Military organization + City of Tacoma employee + Online job board posting + Word of mouth + LinkedIn + Indeed + Facebook + Instagram + Careers in Government + Government Jobs + Outreach Event + National Diversity Network + African American Job Network + Asian Job Network + Disability Job Network + Latino Job Network + Retirement Job Network + LGBT Job Network + Veteran Job Network 14 Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings. Required Question Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org Apply Please verify your email address Verify Email