Customer Service Representative Salary in New York, NY

New York, NY, USAFull time2024-03-28R24_0000001054SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.• Orders items to ensure appropriate inventory levels are maintained for customers.• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.• Determines the most cost effective shipping method for customer orders.• Partners with Account Representatives to ensure customer satisfaction.• Expedites backorders. May pull inventory and prepare order for shipment to customer.• May handle customer returns.• Performs other duties as assigned.EDUCATION & EXPERIENCE:Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIES:• Reliability, organization, and attention to detail required.• Strong communication skills including written, verbal, and listening.• Ability to multi-task and time management skills required.• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.• Product knowledge is preferred.COMPANY INFORMATION:Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.In compliance with pay transparency requirements, we are excited to share that the base pay range for this position is $16 - $22 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI238779932

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Job DescriptionJob Title: Customer Care Representative II - On-Site As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.Discover Impactful Work:The primary role of our on-site Customer Care Representative II is to provide professional communication via phone and e-mail to our customers and internal support teams. The CCR II role is responsible for addressing a wide range of customer service needs, including providing pricing, order status, placing orders, coordinating deliveries, and handling specialized tasks such as, processing returns, and addressing customer concerns. This role will receive in person training, coaching, and mentoring. Contribute to the company's goals and objectives, ultimately contributing to the overall customer satisfaction. Collaborate with other onsite colleagues to provide best in class customer experience! A day in the Life:Work on-site in Customer Care to provide professional communication via phone and email to our customers and internal support teams. Provide accurate and timely assistance with order placement, customer inquiries, and routing customer calls and e-mails as appropriate. Handle and resolve customer complaints and concerns with empathy and patience, aiming to achieve customer satisfaction. Follow established service quality standards, meet order and inquiry processing time, and maintain a high level of order accuracy. Actively participate in classroom, side-by-side, and self-paced training. Ability to continuously learn and apply new information and processes. Demonstrate self-motivation and resourcefulness by working independently. Participates and lead team meetings to communicate updates, share best practices, and foster a positive team environment. Identify process improvements and work with leaders to implement process change. Other duties as assigned, including but not limited to supporting other Customer Care functions, assist with projects, process improvement, etc. Keys to Success:EducationHigh school diploma or equivalent required.Experience1+ year of customer service experience. Experience with computer applications such Microsoft Office Suite. The ability to work in a fast-paced environment requiring typing, considerable interaction on the phone, navigating numerous applications using multiple monitors. Demonstrates superior communication skills including probing, active listening, and written skills. Ability to exhibit patience and empathy and diffuse customer dissatisfaction. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.Compensation and BenefitsThe hourly pay range estimated for this position based in New York is $14.41-$21.61.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

About The RoleThe Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM - 7PM EST with the ability to adjust shifts with notice based on business needs.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice.Primary ResponsibilitiesHandle inbound calls from members, medical providers, and others.Greet customers professionally and courteously.Adjust claims accurately, if needed.Listen to and address customer needs and concerns empathetically.Answer questions about fee schedules, network participation, and requirements.Ensure first contact resolution when possible.Update customer files and communicate effectively with teams.Transfer misdirected requests and offer solutions to non-routine issues.Contribute to customer satisfaction and business improvement.Use decision-support tools to provide accurate responses.Investigate inquiries using training and systems.Adapt responses to caller understanding.Educate callers and validate their understanding.Support projects and other departments as directed by management.Essential QualificationsThe successful candidate will have experience in a high-volume call center, experience with claims inquiry and claims review procedures, knowledge of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a physician's office, group practice, clinic or hospital-basedpractices.High School diploma with some college or business school education preferred.Basic computer operations knowledge.Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).Strong time management skills.General knowledge of HIPAA Confidentiality laws.Quick learner with ability to grasp managed care procedures and claims payment policies.Courteous and customer service oriented.Detail-oriented and dependable.Effective listening and responding skills.Flexible and adaptable to changes, with conceptual thinking.Strong problem-solving abilities.Excellent attendance and punctuality.Comfortable performing tasks at a computer/telephone station.Effective communication through various channels, including email, chat, and voice.Previous multi-channel experience is a plus.AboutAt Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you'll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion and a sense of belonging at every level. Here, you'll be encouraged to bring your authentic self to work with all of your unique abilities.Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today's healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today's challenges into tomorrow's solutions.Come be a part of the Brightest Ideas in Healthcare™.Company MissionTransform the health plan experience - how health care is accessed and delivered - by bringing outstanding products and services to our partners.Company VisionRedefine health care quality and value by aligning the incentives of our partners in powerful and unique ways.DEI Purpose StatementAt BHPS, we encourage all team members to bringyourauthentic selves to work with all ofyourunique abilities. Werespect how you experience the world andwelcome you to bringthe fullness ofyourlived experience into the workplace. We are building, nurturing and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level.*We are an Equal Opportunity EmployerAnnual Salary Range: $40,560 - $47,840The salary range and/or hourly rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of the posting of an advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable by law including but not limited to location, years of relevant experience, education, credentials, skills, budget and internal equity.

Customer Service RepresentativeRole SummaryWe are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can interact with new customers while remembering returning guests and making the customer feel welcomed and valued.Key Results AreaAssist guests with managing their accountsNavigate between multiple and concurrent computer applications, including phone, chat, and emailProvide customer service when problems arise and help to find solutionsAdaptability to the fluctuating needs of the businessAssist customers by always providing exceptional customer serviceComplete all training as assigned by managementManage conflict resolution and make decisions through a delicate balance of integrity and partner resourcingSkills & QualificationsHigh School Diploma or equivalentSound judgment and decision makingComputer proficiency within a Microsoft Windows environment, specifically Microsoft OfficePrior customer service experience requiredExcellent verbal, written, and interpersonal communication skillsXPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race,?nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or?gender identity. We believe in diversity and encourage any quali?ed individual to apply. We are an EEOC?Employer.?

Our Customer Experience team serves as the beating heart of Threads, intricately connecting every touchpoint across the entire business to ensure our top-tier external customer service offering is as proudly managed internally too.As Threads guardian, you will be responsible for the smooth running of all client touch points, from social media, email and calls, you will work cross functionally with all departments in Threads from Sales, Marketing, Operations and Logistics - making you an inspiring collaboratorWe seek someone with the confidence and enthusiasm to carve out their own distinctive impact within Threads. As we persistently pursue the enhancement of our service standards, we invite you to become a Threads tone of voice ambassador, contributing to the ongoing evolution of our brandSalary for this role is $50k.Check out the progression path for this role here (it sits within the Operations team, Customer Service category)This role and the team are hybrid based out of our New York Office. This role does have in-office expectations because of how we operate as a team and business, and although we're really open to what those are and how they work, this team does require 3 days a week together in the office.We regret that we are not open to fully remote applications right now for this reason, but what we can offer is a flexible working approach which can be discussed per role and a host of team cultural activities and treats in our office.RequirementsYou Will:Be responsible for dealing with customer enquiries across multiple channels (social media, emails and occasional phone calls) inline with the companies SLA'sImplement processes and procedures to improve the standard of customer serviceWork alongside our logistics and order management team to return items to brand partners and suppliers ensuring stock levels are accurate. Be professional and more than happy to go the extra mile for new, existing and potential clients, while maintaining a positive and empathetic attitudeManage and update returns dashboard and internal trackers to ensure all returns are processed within company SLA'sYou Have:Experience in a Customer Service or Customer Experience roleA passion for great Customer Experience Fashion interest; Luxury market and trends Social media savvy skills and are confident with learning to use new platformsA natural communicator with excellent verbal skills who has a genuine passion for delivering excellent customer serviceAbility to be Calm under pressure in a fast paced environment as well as being organised and efficient and able to problem solveBenefitsHealthcare OptionsEmployee Assistance Programme through Lifeworks401KStaff discountsThe Inclusive Threads DE&I Program18 Days VacationFlexible working, "Flex at Threads"Long service awardsMentorship & Coaching12 weeks Leadership programmeAbout Threads:Want to help build the future of luxury fashion commerce? If so, you've come to the right place.Threads is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest luxury items. We then search the globe to procure them for our clients; this is the future of retail.Threads is in Tech City's Future Fifty programme which recognises some of the UK's fastest growing businesses, pioneering the best luxury shopping experience in the world!We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.Equity in selection practicesThreads practise equity in selection through targeting less represented talent pools, and offering access to development and support in interviews. We do this because we want to provide less represented groups with access to opportunities, and us, access to great people. All candidate offers are decided on the basis of qualifications, merit, and business need. If we have two candidates at the final stage, we choose the best candidate for the job.We are a Disability Confident Employer, and have committed to the recruitment and continued employment of people with disabilities. We are working towards improved employment practices to ensure those with disabilities receive full and fair consideration for all types of vacancies as well as for training, career development and promotion. Our goal is to be recognised as an employer providing employment opportunities for people with disabilities.

Customer Service SpecialistClient Overview: Our client is a popular fashion brand creating the latest apparel must-haves for everytrendsetter. With their contemporary, fashion-forward, and chic designs, youcan effortlessly dress in style every day.Customer Service Specialist Overview:As the Customer Service Specialist you will be responsible for providing exceptionalcustomer service to customers via e-mail, chat and phone. You will also beresponsible for managing sensitive customer issues, researching optimalsolutions, and establishing relationships with customers.Customer Service Specialist Responsibilities:Provide assistance and answer questions, comments, or inquiries and communicate in a timely, friendly, and professional mannerIdentify and analyze sensitive issues and potential escalations, share necessary issues with appropriate teams, and ensure all members receive efficient and comprehensiveassistanceMaintain the highest level of professionalism, exhibit empathy, and provide thoughtful and prompt resolutionsPresent highly strategic and cohesive recommendations for customer inquiries and communicate service trends with the product, marketing, and technology teamsResearch complex and escalated situations and resolve issues professionally and quicklyCustomer Service Specialist Qualifications:Proven related experience - must have email, chat and phoneexperienceIdeally have used Zendesk or SalesforceStrong communication and customer service skillsProficient with Microsoft Office SuiteSchedule:Monday-Friday 12-8pm EST

**About us** Come join an exciting team with room for advancement! We are presently seeking Revenue Cycle Management Associates for openings in Syracuse. In addition to a starting wage of $21.31 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. The salary will automatically increase after 6 months to $23.31 per hour. The maximum pay within the job series is $31.51 per hour. Under general supervision, perform administrative and back-office duties. Perform a full range of assignments consisting of related steps, processes or methods. Exercise initiative in completing recurring work while using judgment and procedures. Perform work including, but not limited to, the following: **Job Responsibilities** + Open, deliver, route, scan, log and process incoming correspondence (faxes, mail, emails, return mail/email) + Process and track Automated Clearing House (ACH) notification, return items, online lockbox decision tools, return checks, field collector payments, return and fee reports + Basic account updates, field orders and outbound calls based on account parameters + Perform out outbound Commercial & Industrial collections calls on accounts with balances

Customer Service Representative Merrick, NY, US, 11566 **Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.** **At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.** **Purpose** Customer Service Representative will be responsible for providing prompt, accurate, professional in-person, electronic and telephone service to internal and external customers. Support other departments as needed. **Accountabilities** + Respond to all incoming customer inquiries including but not limited to: + Emergency calls + Service connects, disconnects, new service installations + Rate, billing and payment inquiries + Water quality complaints, inquiries + Resolving high bill complaints + Identifying complex meter and billing situations + Negotiating and establish payment arrangements + Provide information on products and programs offered by the Company and generate referrals to the appropriate departments + Promote low-income programs + Promote water efficiency programs + Process payments + Communicate with customers electronically and/or outgoing calls and in person + Perform back office, walk-in and cashiering responsibilities as assigned + Liaison between customer, field personnel and office staff + Expected to respond to emergency call out and extended work hours when company emergencies occur. + Ensure all working practices are compliant with Liberty Utilities’ policies, procedures, and NY PSC regulatory rules HOURLY RATE: $22.28 **Education and Experience** + High School Diploma or GED required. Associate Degree preferred. + 2-year experience working in a customer service environment handling incoming/outgoing calls required. + Knowledge of computer systems and Microsoft Office (Excel & Word) required. + Experience with accounting or billing software a plus. + Must be available during emergencies and be flexible with working longer shifts and additional hours required. + Demonstrate ability to effectively communicate with customers in a fast-paced environment while developing positive customer relations, anticipating, identifying, and responding to customer needs effectively. + Excellent written and verbal communication skills required. + Ability to set priorities, plan and coordinate work activities to accomplish work objectives. + Experience with use of cash register, receiving and posting payments. + Facilitate customer service satisfaction and a smooth flow of information between all departments. + Clearly and effectively communicate emergency information. + Communicate research results effectively with internal and external customers as it relates to customers, office, field and accounting. + Ability to communicate recommendations regarding policy development and implementation. + Experience with electronic data storage processes, ability to organize, plan and simplify business-filing systems preferred. + Work requires the ability to read and process customer applications, street addresses, computerized information and related reports, accounting terms and spreadsheets, vendor invoices, state statutes, federal laws, service area maps, correspondence and legal documents and contracts, and property legal descriptions at a college level. + Ability to perform math calculations (add, substract, estimate). Ability understand and detect errors in meter readings and billing calculations. + Work requires the ability to document customer related issues and summarize research performed as it relates to all office operations. Documentation of follow-up, prepare and maintain reports and records. + Work is widely varied, to include involvement with customers, customer service operations, field operations and accounting. Must learn and understand the interdependency of all company operations and be able to analyze and prioritize situations as they arise on a daily basis. + Capable of making decisions that are within Liberty’s business standards and guidelines; and New York rules and regulations, seeking assistance when necessary. Must be able to perform duties and function effectively with minimal supervision. + Valid driver’s license is required. **Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.** **For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.** **Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.** **With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.** **What we offer** Company funded Pension program 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.