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Guest Services Representative Salary in New York, NY

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Asset Protection Service Representative - Times Square
Gap, New York
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.About the RoleIn this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.What You'll Do* Provides a high level of visible, overt presence to prevent loss and safety issues.* Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.* Greets customers and provides service.* Maintains Physical Security of the store.o Assists leadership in proper handling of escalated customer situations.o Assists Asset Protection Coordinators during external shoplifting apprehensions.o Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.* Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).* Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).​Who You Are* The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.* They are responsible for monitoring the customer entrance/exit.* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.* Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $16.00 - $19.20 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Asset Protection Service Representative - Times Square
Old Navy, New York
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.What You'll Do* Provides a high level of visible, overt presence to prevent loss and safety issues.* Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.* Greets customers and provides service.* Maintains Physical Security of the store.o Assists leadership in proper handling of escalated customer situations.o Assists Asset Protection Coordinators during external shoplifting apprehensions.o Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.* Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).* Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).​Who You Are* The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.* They are responsible for monitoring the customer entrance/exit.* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.* Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.Benefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $16.00 - $19.20 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Asset Protection Service Representative - Jamaica Center
Old Navy, New York
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.What You'll Do* Provides a high level of visible, overt presence to prevent loss and safety issues.* Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.* Greets customers and provides service.* Maintains Physical Security of the store.o Assists leadership in proper handling of escalated customer situations.o Assists Asset Protection Coordinators during external shoplifting apprehensions.o Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.* Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).* Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).​Who You Are* The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.* They are responsible for monitoring the customer entrance/exit.* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.* Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.Benefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $16.00 - $19.20 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Asset Protection Service Representative - 18th & 6th
Old Navy, New York
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.What You'll Do* Provides a high level of visible, overt presence to prevent loss and safety issues.* Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.* Greets customers and provides service.* Maintains Physical Security of the store.o Assists leadership in proper handling of escalated customer situations.o Assists Asset Protection Coordinators during external shoplifting apprehensions.o Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.* Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).* Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).​Who You Are* The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.* They are responsible for monitoring the customer entrance/exit.* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.* Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.Benefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $16.00 - $19.20 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Asset Protection Service Representative - 18th & 6th - NY
Old Navy, New York
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.What You'll DoProvides a high level of visible, overt presence to prevent loss and safety issues.Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.Greets customers and provides service.Maintains Physical Security of the store.Assists leadership in proper handling of escalated customer situations.Assists Asset Protection Coordinators during external shoplifting apprehensions.Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).​Who You Are* The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.* They are responsible for monitoring the customer entrance/exit.* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.* Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.Benefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $16.00 - $19.20 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
Manager of Set-up Solutions
Javits Center, New York
The Javits Center is considered the busiest convention center in the United States, hosting the world's leading conventions, trade shows and special events on Manhattan's West Side. These large-scale events have generated more than $2 billion in annual economic activity for New York City and New York State, supporting as many as 18,000 jobs in and around the facility. Located on 11th Avenue between West 34th Street and West 40th Street, the iconic structure has played a prominent role in New York's recovery and resurgence, and with a state-of-the-art expansion project recently completed, the venue features more than 850,000 square feet of total exhibition space, two new floors of new meeting room space, a rooftop pavilion and terrace, as well as a range of catering, sustainability, and technology services.Position Summary:This position interfaces and oversees all aspects of set up services that are generated by event managers, internal customers, and the F&B partner. Effective communication governed by excellent customer service skills and consistent attention to details is required. This position requires the ability to meet deadlines, capture and invoice for services and equipment in addition to managing and maintaining inventory of equipment. The ability to understand and interpret set up specifications and diagrams is required.The hiring range for this position is $70,000.00 - $85, 000.00 annually (paid on a bi-weekly basis). The rate of pay offered will be dependent upon candidates' relevant skills and experience. Must work full-time onsite at the Javits Center. Must be fully vaccinated against COVID-19 and any additional vaccinations against COVID-19 as recommended by health officials during your employment.Key Responsibilities:• Oversee the planning and coordination of various types of sets from floor plans to set up Specifications.• Coordinate cleaning schedules of meeting rooms and event spaces to ensure standards are maintained.• Meet with internal departments and clients/representatives as required.• Monitor furniture and equipment inventories and maximize storage and maintenance.• Attend daily pre shift meetings to communicate pertinent information to team.• Inspect function rooms as well as guest and service areas to verify accurate set-up, cleanliness, and organization.• Coordinate the movement of equipment required for sets in multiple locations.• Work closely with the Event Solutions department and the F&B partner to ensure all sets and catering orders are facilitated timely.• Schedule supervisors, assistant manager, and line staff, to maximize department effectiveness and control labor costs.• Review with the Director the monthly budget report for labor and materials and assist with the preparation of both the annual operating budget and capital.• Train, develop, track and document performance of set-up staff for quality assurance.Requirements:• Minimum of 3 years' experience with events, conventions, or hospitality.• Ability to work flexible hours, to include evenings, weekends, and holidays as dictated by the needs of the business.• Bachelor's Degree (relevant experience can supersede education requirements).• Customer Service oriented, strong interpersonal skills.• Ability to maintain composure under stressful situations.• Excellent attention to detail and follow through.• Ability to communicate effectively both orally and in writing.• Experience working in a union environment helpful but not required.• Ability to stand for extended periods of time and walk through our multi-level facility.• Must be fully vaccinated against COVID-19 and any additional vaccinations against COVID-19 as recommended by health officials during your employment.The policy of this company prohibits any employment practice which in any way discriminates or tends to discriminate against any person, employee, or employment with respect to conditions or privileges of employment because of an individual's race, color, religion, national origin, ancestry, marital status, non-job-related disability, past service in the Armed Forces of the United States, sex, or age as provided by law. NY CONVENTION CENTER OPERATING CORPORATION IS AN EQUAL OPPORTUNITY EMPLOYER. In adherence to our commitment to fostering an inclusive and accessible workplace, the Javits Center extends its dedication to providing reasonable accommodations. Candidates requiring adjustments during the application process or employees seeking workplace accommodations are encouraged to liaise with our Human Resources department. Our organization is unwavering in its resolve to ensure equitable opportunities and a workplace environment characterized by support and fairness for all.
Assistant Hotel Operations Manager - Guest Facilities
Cushman & Wakefield, New York
Job Title Assistant Hotel Operations Manager - Guest Facilities Job Description Summary Under the supervision of the Property Manager, the Senior Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager job description. This is a management role that will directly and indirectly supervise individuals, building staff, operations, and coordinate the various functions. Primary responsibilities include ensuring client facilities generate a satisfactory cash flow, the property is maintained in accordance with client standards and requirements and customer satisfaction. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES• Manage the building staff in the absence of the Property Manager or General Manager. Includes all managerial functions, which are included in the Property Manager and General Manager job descriptions, or as directed by the manager• Responsible for all building correspondence to and from clients, tenants and vendors as directed by Property Manager or General Manager• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts• Obtain aging report on behalf of Property Manager or General Manager and follow up on all delinquencies, utilizing C&W or client-directed policies• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures• Prepare lease abstracts for all tenants and monthly rent roll for management review• Coordinate tenant move ins and move outs, including furniture delivery and pick up• Coordinate tenant requests for above standard work. Obtain estimate, provide proposal, release work, and invoice tenant for such work• Oversee maintenance of work order and purchase order systems• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date• Update and maintain office procedures in the property Operation's Procedure Manual• Ensure Certificates of Insurance for tenants and vendors are up to date• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner• Responsible for aspects of annual budgets preparation, CAM reconciliations, and monthly financial reports, as well as preparation of bank deposits, if processed at on site management office• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by management• Participates in performance oversight of all service contractors who perform contract services• Oversee aspects of tenant improvement work with management oversightKEY COMPETENCIES1. Initiative2. Organization Skills3. Time Management Skills4. Communication Proficiency (oral and written)5. Customer Focus6. Multi-Tasking7. Sense of UrgencyIMPORTANT EDUCATION• Bachelor's Degree in BusinessIMPORTANT EXPERIENCE• 2+ years of real estate property management or related experienceADDITIONAL ELIGIBILITY QUALIFICATIONS• Active Real Estate license in the state worked in OR RPA or CPM professional designation(s)• Basic understanding or computer software programs and base building systems• Basic understanding of the reconciliation process for CAM, insurance and real estate taxes, and lease terms• Ability to assign tasks and manage others' workloadsWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $68,170.00 - $80,200.00Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.
Guest Services Coordinator
Sun Communities, New York
Sun Outdoors Association Island (AIS) Henderson, NY, US Seasonal Full Time $16 per hour SUN OUTDOORS DESTINATIONS TEAM What could be better than earning a living while traveling the US in your RV? Sun Outdoors' Work Camper Destinations program enables you to do just that! Combine taking part in the exciting lifestyle of RV camping with working part time as a member of our team. As an added benefit to all of the great perks associated with joining our team, working as a Destinations Team Member earns you a generously discounted site rate of only $20 per night! Opportunities are available at our Northern resorts during summer months and at our Southern resorts in the fall and winter. No matter what atmosphere you like, or where you want to travel, we'll have a resort you're sure to enjoy. Learn more about the Sun Outdoors Destinations Team. Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path! OVERVIEW Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members. Pay: $16/hour JOB DUTIES Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager. Check guests in and out for their reservations. Perform general administrative duties such as answering phones, typing, copying, faxing, and filing. Collect and post security deposits, rent, or funds for other services. Complete and maintain resort records, reports, and files. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Ensure office supplies are sufficiently stocked and prepare supply orders as needed. Assist with the preparation of marketing materials. Other duties as assigned. REQUIREMENTS High School Education (some HS education required) Prior administrative experience Strong customer service skills Excellent telephone skills Good problem-solving skills Professional appearance Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet RV resort office or hotel front desk experience, a plus AS A DESTINATIONS TEAM MEMBER, YOU WILL Receive a welcome kit with detailed information about being a Sun Outdoors Destinations Team Work Camper Earn the most competitive pay in the Work Camper industry with highly competitive pay rates Take part in exciting activities and events Enjoy heavily discounted site fees Help our team offer an outstanding array of amenities, wonderful planned events, spacious social facilities and dedicated on-site customer service focused on maximizing the enjoyment our guests' visits Receive discounts at all Sun Outdoors locations Earn and have the ability to take paid sick leave Job Reference: 129799 ACCESSIBILITY ASSISTANCEIf you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job. California Team Member Privacy NoticeJob Segment: Front Desk, Clerical, Supply, Administrative, Part Time, Operations
PM/Overnight Front Office Assistant Manager (N)
Sonesta Hotels International Corporation, New York
Job Description Summary Assist in managing all aspects of front office areas, which may include but not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. Serve as Front Office Manager in his/her absence.Job DescriptionDUTIES AND RESPONSIBILITIES : Act independently as MOD, covering morning and evening shifts.Supervise all front office staff including front desk, communications, uniform services and concierge.Offer MOD support to other unsupervised departments as needed.Act as Travel pass champion.Distribute minutes and conduct Manager's Meeting.Oversee VIP arrivals.Perform VIP Escorts.Act as Lobby AmbassadorTrack and follow up on in-house guest challenges.Resolve guest related issues.Liaison with other departments to ensure guest satisfaction.Assist with post-stay guest follow up.Perform Property rounds.Act as Front Office representative during Pre-Cons.Monitor and coordinate concierge requests.Provide site tours of the hotel.Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and guest's nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyoneBuild solid relationship with your ColleaguesTreat colleagues with respect and dignityOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.QUALIFICATIONS AND REQUIREMENTS :A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Track record of delivering exceptional guest or client experience.Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.Appropriate professional appearance and demeanor.Knowledge of Opera and internet software preferred.Ability to read and comprehend simple instructions, short correspondence and memos.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Track record of delivering exceptional guest or client experience.Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.Bi-Lingual communications skills a plus.Strong communication skills.Appropriate professional appearance and demeanor. Additional Job Information/Anticipated Pay Range Pay range $28.46 - $31.25. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Senior Event Manager - New York Hilton Midtown
Hilton Global, New York
ASenior Event Experience ManagerwithHilton New YorkMidtownis responsible for the successful execution of written sales agreements for large scale and complex full servicemeetings, conventions and events generally covering more than 300 cumulative room nights.Set in Midtown Manhattan, this contemporary convention hotel is a 2-minute walk from The Museum of Modern Art and a 10-minute walk from Times Square.All rooms offer sophisticated decor and custom-designed beds, plus marble bathrooms, flat-screen TVs and WiFi (fee). Executive rooms provide free WiFi and access to the Executive Lounge's free breakfast and evening appetizers. Suites add separate sitting areas.Amenities include a buffet breakfast (surcharge), a modern restaurant and 3 chic bars, including a bar featuring ice sculptures. There's also a sky-lit fitness center, a business center and over 151,000 sq ft of flexible meeting space.What will I be doing?ASenior Event Experience Manager will be responsible for the successful execution of written sales & catering agreements for large-scale and complex full service meetings, conventions, and events as well as execution of all sized room blocks, catering events, and events as assigned. Maintains liaison between the customer and their representatives and the Hotel by directing each hotel department as to their specific role in the pre-planning and execution on-site. Maximizes revenues and controls expenses through effective negotiation of prices, services, upselling, and accurate forecasting. Responsible for direction of all catered events in partnership with Event Operations staff. Responsible for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with hotel/company. #LI-AT3Salary Range - $85,000 - $120,000 (Final offer based on experience)#LI-AL1What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?The Benefits- Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay (Depending on hotel) Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportiveparental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) *Please note, benefits may vary depending on the classification and union status of the position.#LI-BG1 #LI-Onsite