Customer Service Administrator Salary in New York, NY

Financial Services firm in Midtown, Manhattan is looking to hire a Temporary Permanent Office Administrator. The Office Administrator is the glue in the office. You will manage administrative tasks as well as help to cover reception. This role requires someone in office Monday - Friday and available between 8am - 530 pm with flexibility to come in earlier if there is a morning meeting. Attitude and resourcefulness are key to be successful in the role.Responsibilities: Coordinate the day-to-day front office administrative and facility related activitiesProvide secondary reception and telephone coverageProfessionally greet and direct all visitors, including clients and vendorsMaintain the firm's reception, kitchen, conference rooms, supply, mailroom and printer areasHandle incoming calls in a professional and courteous mannerStock kitchen, supply room, printer locations and restrooms maintaining all in a neat and organized fashionCoordinate catering needs for client and other office meetingsProvide general support to visitorsLiaise with the property manager's office and coordinate facility maintenance servicesManage all vendor COI submittals through property management's portalSchedule and oversee all vendor maintenance workResponsible for facilities onboarding (key fob access, ID badge management and desk setup)Manage all remote visitor access and desk setup processesPerform filing, printing and data entryMaintain all office equipment and coordinate maintenance service calls (i.e. binding machine, shred bin, scanner, fax, copier, printers);Update and distribute company telephone directoryUpdate and maintain various internal employee and vendor listsAssist with updating and maintaining office policy and procedure manualsInteract regularly with other departments to coordinate meetings and distribute company informationCoordinate the ordering of company print materials including business cards and letterheadSort and distribute incoming/outgoing mail including faxes and priority overnight mailOrganize domestic and international couriersOrder office supplies and maintain office supply inventoryMaintain office records and other documentation thoroughly and accurately, in accordance with company policiesBind marketing materialsProvide administrative and coordination support for various business office projectsEnsure completion of all office logs including sign-in and security proceduresAvailable for after-hours office emergencies as neededOther duties to be assigned by the Director, Global Administrative Services.Qualifications: 2+ years of administrative experience in a corporate settingBA degree strongly preferredStrong MS Office Skills (Word, Excel, Outlook and PowerPointWritten skills must be excellent, ability to communicate across the board in a professional and courteous manner;Demonstrate ability to coordinate multiple projects concurrently including providing necessary project status follow-upStrong work ethic and comfort level working in a high-volume environmentAbility to work independently while fostering a collaborative environment and functioning in a team structureExcellent customer service skills and strong attention to detailProfessional disciplined and organized work stylePunctuality and reliability are essentialCourteous and professional demeanor requiredAbility to work effectively with all levels of management within the company and promptly resolve issues or recommend improvements in a positive mannerHours are 8:30am-5:30pm with occasional OT.Compensation/Benefits:Paying between 75K - 95K DOE + Discretionary Bonus + Great BenefitsBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future (TM)

Senior- IRM Architect (Service Now)Location: • Boston, MA• New York, NY• Basking Ridge, NJ• Atlanta, GA• Chicago, IL• Dallas, TX• Houston, TX• Seattle, WA• Palo Alto, CA• San Francisco, CAAbout the RoleAs a an experienced ServiceNow IRM Architect, you will lead, plan, and deliver ServiceNow GRC projects. You will serve as the key technical resource contributing the configuration, development, support, and maintenance of the ServiceNow IRM implementation. You will have fluency in ServiceNow IRM module development principles that enables team lead and stakeholders to develop enterprise business solutions for our customers that leverages industry processes and best practices.Role expects you to:Utilize GRC/IRM technical knowledge to lead developers, as well as being hands on, in driving solutions across the platform.Work directly with clients by identifying important risks, designing frameworks to manage them and implement GRC technology solutions improve the effectiveness and efficiency of risk management programs.Support project scoping and proposal development, driving the implementation and advising the project on viable technical solution options throughout the project lifecycle.Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables.Help create new practice solutions and offerings.Help drive continuous improvement and optimization of our capabilities.Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies.Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead.Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.All other duties as assigned or directed.Additional Responsibilities:Experience with creating workflows in ServiceNow.Experience on Risk and Compliance Management Modules within ServiceNow.Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available.Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices.Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements.Comfortable in working in a high paced work environment and can adapt to rapidly changing business drivers.Provide mentorship and guidance to other members of the team.Basic QualificationsBS Computer Science or relatedStrong GRC/IRM technical background5+ years of ServiceNow experiencePrior experience as a consultant or client-serving professionalStrong understanding of the ServiceNow best-practices and ongoing knowledge of latest ServiceNow featuresServiceNow Certified System AdministratorServiceNow Certified System Implementation Specialist CertificationAbout Us:Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off

JOB DESCRIPTION Provide assistance to a team of Property Managers in all administrative aspects of property management administration and reporting. Lead member and first (telephone) response for tenant/customer service requests serving a portfolio of investment and corporate properties. Compile, and assist in the preparation of, various monthly (and other periodic) property operational, administrative and financial reports. Administrative duties require broad experience, skill and knowledge of organization policies and practices for a specific group or individual. Analysis and determination of information requests and follow-up. May directly assist in budget preparation and control activities.RESPONSIBILITIES Essential Job Duties:Coordinate with Property Managers in property-related documents administration - memoranda, letters, monthly reports, proposals, and other projects from draft using company software packages such as spreadsheets, word processing and graphics. Create transcription from Dictaphone. Ensure timeliness and accuracy of documents.Coordinate tenant service requests pertaining to property operations and administration. Maintain a professional image to internal and external callers. Delegate calls to property service technicians and follow up with tenant and/or property manager as required.Compile information, prepare and update reports or process other documents as required: Lease Abstracts, Vendor Insurance Certificates, Vendor Service Agreements, Vendor Invoices and Service Records, Property Emergency Call Lists, Tenant Contact Lists, etc.Develop and maintain property filing & tracking systems for reports and documents identified above.Assist Property Managers in the annual budget preparation and development.Administer and print various property accounting reports (as produced by the company's accounting software) for Property Manager review or compilation in the property monthly (or other periodic) reports - Accounts Receivable, Check Register, Variance Report, General Ledger, Rent Roll, etc.Administer vendor, RE Tax and other property invoices. Date stamp, code/process for Property Manager review/approval and enter into the accounting system.Organization and scheduling of meetings. Prepare/organize items in relation to meetings, including but not limited to, site reservation, preparation of necessary materials, interaction with attendees, etc.Assist Property Managers in the monthly billing, periodic tenant billing adjustments (PTAR's) and subsequent collections of monthly tenant rent and other tenant receivables.Oversee copying, faxing and mail distribution within designated area. Monitor and order general office supplies as needed. Ensure assigned office equipment is adequately maintained and secure. Contact and coordinate with vendors to service or repair equipment.May perform other duties as assignedQUALIFICATIONS Skills, Education and Experience:Bachelor's Degree or High School Diploma/General Education Degree (GED) and a Minimum 3-4 years previous related experience preferably in a Real Estate Background.Proficient in MS Word, MS Excel, E-Mail.Working knowledge of Internet and Internet Searching Techniques.Ability to work independently with minimal supervision.Flexibility to handle changing priorities and projects.Ability to prioritize workload with an attention to detail and willingness to complete projects in a timely and efficient manner.Strong proofreading and editing skills.Strong business vocabulary, grammar, and effective communication skills.Discretion regarding personnel and industry-related matters.Excellent interpersonal skills.Attention to detail.Salary: $55000 - $70000 anuallyThe expected base salary for this position ranges from $55000 to $70000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).Working Conditions: Normal working conditions with the absence of disagreeable elementsNote: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

RESPONSIBILITIES:Kforce's client, one of NYC's premier Not for Profit, Mission driven organizations is seeking a Donor Services Coordinator.In this highly challenging and visible role, you will be responsible for: Processing pledges, checks, wires, and donations submitted via credit card and WEB on a daily basis Maintaining donor records in Raiser's Edge by creating new accounts and updating existing ones Entering donations into Raiser's Edge and import information to NetSuite (general ledger) Preparing and reconciling daily reports on recurring gifts and online donations Working with the Payroll Administrator in processing employee donations to be deducted through payroll Contacting National Development or the Regional Offices if additional information is needed to process donations Adjusting gifts in Raiser's Edge as needed and provide back-up documents to Finance Assistant for proper adjustments in NetSuite Providing back-up documentation of endowment and restricted funds gifts to Controller Working with Development staff in communicating with donors through the Contribute.org (online customer service) by answering questions about tax receipt records and specific donor recordsComprehensive benefits package includes: Medical, vision, and dental plans Flexible Spending Account options Generous Paid Time Off (PTO) - 10 vacation days per year, that increases with continued employment along with numerous paid holidays Hybrid work schedule 403(b) participation, after one year of employment Transit planREQUIREMENTS: Minimum two years of related experience Computer skills required: MS Word, MS Excel, MS Outlook, Raiser's Edge, and experience Strong verbal communication skills Well-developed organizational and time management skills Strong attention to detail and follow-through Comfortable using computer applications to record revenue and ability to adapt to new software systems Ability to work effectively under pressure Willingness to assist with assignments outside of immediate job responsibilities A demonstrated commitment to high ethical standard and values The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Customer Data Analytics & Segmentation Manager Job Info 112494 Posting Expiration Date:Jun 30, 2024 Schedule Type:Full-Time Minimum Salary:$105000 Maximum Salary:$150000 Organization:Corporate Affairs Department:Marketing Section:CORP AFF Research & Analysis Location:NY-New York-4 Irving Pl Headquarters Similar Jobs Media Relations Manager, Corporate Communications (https://careers.coned.com/jobs/14399395-manager) Director of Bronx Regional and Community Affairs Associate - Electric Operations FP&A (https://careers.coned.com/jobs/14216885-associate) Government Relations Specialist - Manager Digital Content Administrator (https://careers.coned.com/jobs/13930676-specialist) Job Description Mission Statement + Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience. Core Responsibilities + The Customer Data Analytics & Segmentation manager will report to the Section Manager of Research and Insights within the Marketing Dept. This person will drive data-driven insights and advance the role of segmentation. Specifically, this person will manage collecting and analyzing customer data from external sources (such as Experian) as well as internal sources (CC&B), providing data-driven insights and strategic recommendations to program teams/marketing. This will include building customer personas. This person will also measure and track key customer metrics that have been identified by leadership as critical to corporate success (e.g. customer sentiment, various corporate imagery dimensions, ratings of good value). This will involve coordinating with CA and Advocacy. Finally, this person will collaborate with IM leads or other stakeholders to define customer e-mail lists to enhance targeting. + Manage the corporate relationship with Experian. Define data fields. Manage append to internal database and manage contracts. + Collaborate with teams across Con Edison that also use Experian data (Strategic Planning, etc-). + Build customer personas of key segments using Experian and/or internal CC&B data. + Integrate workstreams with CA/Advocacy and their political ideology segmentation. + Deep dive on key segments defined by CA, Marketing or other teams (political ideology groups, ''value segments''). + Measure and track key customer metrics via surveys such as the quarterly Communications Awareness study and the annual Sentiment study. Manage fielding and reporting for these studies. Summarize performance for quarterly or annual reviews. + Field ad hoc research for CA/Advocacy team. + Collaborate with IM or other stakeholders to define targeted customer e-mail lists. Work with Marketing Analytics who would pull the lists. + Actively participate with the cross-functional analytics community. Required Education/Experience + Bachelor's Degree and 5+ years of experience in Market Research at a vendor and/or in-house. Relevant Work Experience + 5+ years of working experience either at a research vendor, agency or in a research department. Required + Experience working with Experian data or equivalent data sources. Required + Must have excellent written and oral communication skills. Required + Experience presenting to senior management (Director and VP level). Required + Experience analyzing data tables. Required + Proficient in Excel, PowerPoint, MS Teams. Required + Experience writing survey questionnaires. Required + Must be flexible and able to handle busy work environment, requiring time management and ability to prioritize workloads. Required Licenses & Certifications + Driver's License Required Other Physical Demands + Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers. + Must be able and willing to travel within Company service territory, as needed. Technical Difficulty Statement + For technical issues, please contact us at [email protected] Equal Opportunity Employer + Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Job Title Property Administrator Job Description Summary Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIESMay be responsible for one or more of the following:Provide full administrative support, including phone support, typing reports, filing and distribution of correspondenceSchedule and coordinate meetings/special events, as requestedAssist in lease administration activities, including tenant contacts and insurance information; generate reportsPrepare and coordinate bid proposals, service contracts and approved invoices. Assist in bidding process and assist Property Manager(s) in their efforts to ensure compliance with C&W's policies and proceduresPrepare and code invoices for Property Manager's approvalEnsure office is stocked with office supplies and other required items to maintain the officeEnsure prompt and accurate completion of contract and certificates of insurance information in contract administration softwareTrack and file contracts and insurance certificates; maintain follow-up system for expirationsMonitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work ordersMaintain the property purchase order systemMaintain lease and contract files, as well as other files located within the property management officePromote and foster positive relationships with tenants and clients and track service calls as requiredAssist with monthly and quarterly management reports as well as annual budget preparationProcess management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approvalKEY COMPETENCIES1. Communication Proficiency (oral and written)2. Customer Focus (internal and external)3. Organization Skills4. Interpersonal Skills5. Initiative6. Multi-taskingIMPORTANT EDUCATIONHigh school diploma/GED equivalent; Bachelor Degree preferredIMPORTANT EXPERIENCECustomer service experience preferredADDITIONAL ELIGIBILITY QUALIFICATIONSProficiency in Microsoft Office SuiteAbility to give and take direction and to interface with decision makers in a professional manner and maintain confidential informationWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $32.81 - $32.8125Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

About NYC Health + HospitalsEmpower Every New Yorker - Without Exception - to Live the Healthiest Life PossibleNYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Job DescriptionReporting to the Assistant Director for Leave Administration, manages leave of absences related to the Equal Employment Opportunity (EEO) Reasonable Accommodations process within the policies, guidelines, regulations of NYC Health + Hospital, NYS, NYC and federal laws, with an emphasis on effective case management and customer service.General tasks and responsibilities will include:Acquiring all confidential and sensitive information for new and recurring EEO RA leave of absences (LOA);Determining employee eligibility under FMLA, and other leave regulations within the timeframes established by NYS or federal law (notice to employee within 5 days for FMLA);Drafting and sending standardized emails and COBRA notification to employees, department supervisor and local HR within the established timeframes (COBRA election notices must be sent within 14 days of termination of benefits);Calendaring and following-up on all EEO RA's to ensure that necessary documents are sent and received on a timely basis;Making referrals to EEO for making reasonable accommodations, when employees have exhausted all leave entitlements;Requesting and delivering information to employees, department managers, payroll, OHS, HR/Wage & Salary staff;Maintaining PeopleSoft and timely audit evidence records to ensure the system is accurate and up-to-date before expiration of expected return to work and other transaction;Keeping managers and other stakeholders aware of employee leave status and timesheet codes;Responding with expert knowledge and compassion to employee and manager inquiries;Following all NYC Health + Hospitals; NYC, federal and NYS legal policies, procedures, regulations, and lawsMaking recommendations about job status of employees on leaves including terminations, where applicable;Coordinating with NYCERS or HRSS designee to determine the status of pending retirements;Ensuring that leaves run concurrently where required and that employees receive timely and adequate notice of such;Reviewing cases at least monthly to make sure that PeopleSoft transactions are accurate and that all other transactions relative to the cases are made;Performing other duties as assigned.Minimum Qualifications1. Bachelor's Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline; or2. Associate's Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function; or3. High School Diploma or its educational equivalent and four (4) years of relevant experience, as described in "2" above.Department PreferencesExceptional knowledge of LeavesAbility to work as a team and individual contributor.Able to multitask.Great customer service skills.Strong organizational skills.Strong writing skills to draft written communications.At least three (3) years prior experience managing workers' compensation and/or FMLA leaves of absence is preferred.Knowledgeable in:Family & Medical Leave Act (FMLA), benefits administration / SLOAC program.

Job Description: We are seeking a skilled Systems Administrator to join our team. The ideal candidate will be responsible for maintaining and optimizing our IT infrastructure, ensuring its security, reliability, and efficiency. This role requires expertise in various technologies including Windows server administration, network security, web hosting platforms, cloud services, and basic computer troubleshooting.Duties/Responsibilities:Manage and maintain Windows servers and Active Directory services.Configure and monitor SonicWall, FortiGate, and Cato firewalls to ensure network security.Maintain WordPress Site security and any security updates if needed.Administer cPanel and WordPress platforms for web hosting and content management.Oversee Microsoft 365 administration, including user management in Microsoft Entra ID, email configuration in Exchange Online, and various security settings.Maintain and troubleshoot Hyper-V virtualization environments.Utilize PowerShell scripting for automation and system management tasks.Manage Intune and Microsoft Defender for Endpoint (MDE) for endpoint security and device management.Perform basic computer troubleshooting for hardware, software, and network issues.Collaborate with other IT team members to implement and maintain IT solutions.Provide regular updates to management regarding the status of ongoing projects and any issues that may arise.Plan and undertake scheduled maintenance upgrades.Respond to breakdowns.Investigate, diagnose, and solve computer software and hardware faults.Repair equipment and replace parts.Set up third-party services like internet, telephone lines, etc.Assist in maintaining the company wireless account.Design, develop, implement, and coordinate systems, policies, and procedures.Act in alignment with user needs and system functionality to contribute to organizational policy.Audit systems and assess their outcomes.Installing and maintaining operating environments.Monitoring these operating environments and responding to issues proactively.Responding effectively and speedily to any problems.Maintaining a professional demeanor with clients and colleagues.Providing training and support to level I and II staff and documenting knowledge base articles.Ensuring operating environments stay safe and secure.Updating any software and hardware where necessary.Documenting all reported malfunctions and actions taken in response.Requirements:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).3+ years of experience in systems administration or a related role.Proficiency in Windows server administration and Active Directory management.Experience with SonicWall and FortiGate firewalls.Familiarity with cPanel, WordPress, and web hosting platforms.Knowledge of Microsoft 365 administration, including Exchange Online and SharePoint Online.Experience with Hyper-V virtualization.Strong scripting skills, particularly in PowerShell.Familiarity with Microsoft Intune and Microsoft Defender for Endpoint.Excellent problem-solving and troubleshooting skills.Strong communication and interpersonal abilities.Experience with WordPress.Ability to work overtime if the business needs.Excellent verbal and written communication skills.Proficient in Microsoft Office Suite or related software.Extremely organized with great attention to detail.Self-motivated and works well independently and as part of a team.Knowledge of current networking protocols and standardsHands-on experience in troubleshooting connectivity issuesKnowledge of network technologies and topologies, TCP/IP-based routing and switching, firewalls, and IDS/IPSWorking knowledge of cloud environments such as AWS and AzureExtensive experience working in a team-oriented, collaborative environment.Ticket or support softwareLinux and Windows-based servers, VMWare, and associated hardware.Office 365, SharePoint, Citrix Certifications such as a Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA), Citrix Certified Professional - Virtualization (CCP-V), or Amazon Web Services Certified Solutions Architect (AWS CSA)Physical Requirements:Ability to travel up to 20% of the time; may fluctuate based on business needs. A Driver's License is a plus but not required.Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 50-70 pounds at times.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. We look forward to working with you.Beacon Hill. Employing the Future™

Company DescriptionSpecific Gravity Group is a Multiunit IT Solutions provider located in New York, NY. We specialize in providing IT solutions for the Hospitality and Retail industries, focusing on emerging brands. Our clients range from small one-store shops to multi-store chains and big box retailers. We have established strong relationships with vendors, manufacturers, distributors, and other key players in the industry, allowing us to provide the same advantages to our smaller clients as our larger ones.At Specific Gravity Group, we believe in a personalized approach to client service, while leveraging our enterprise resources. We understand the challenges of starting a company and the risks involved in turning an idea into reality, and we are dedicated to delivering the best solutions to our clients, independent of third parties and external vendors.Role DescriptionThis is a full-time on-site role for a System Network Administrator in our New York, NY office. As a System Network Administrator, you will be responsible for network administration, system administration (Windows), technical support, network security, and troubleshooting. You will play a key role in maintaining and optimizing various IT infrastructures to ensure reliability and security. Networks will range from Meraki, to Cisco, to Aruba and beyond. The ideal candidate will have a background in IT Network Infrastructure, with an understanding of networking fundamentals and protocols, where the GUI/vendor becomes irrelevant, though, it is a plus to have experience with the above mentioned systems. QualificationsNetwork Administration and System Administration (Windows) skillsExperience in providing System Administration technical support to end users in various Hospitality Customer BusinessesKnowledge of network security protocols and best practicesStrong troubleshooting skills and customer service skillsExcellent problem-solving abilitiesExcellent written and verbal communication skillsAbility to work well under pressureRelevant certifications such as CCNA or MCSA are a plus

This is a REMOTE outbound/inbound customer service opportunity in which you can work from anywhere and provide customer qualification support to our organization.Pay: $17/hr + bonus opportunitiesSchedule: Monday through Friday 8:00AM to 5:00 PMPosition Summary:The call center representatives are the heartbeat of the sales force. In this role, you will be the first point of contact for our consumers who are searching for the best Insurance product that fits their needs. If you like a challenge and excel in a fast-paced environment, this is the opportunity for you!Responsibilities:Provide excellent customer service to prospective customers via inbound and outbound call programsVerify information submitted by the consumerQuickly build rapport with potential clientsIdentify customer's goals and objectivesTransfer and introduce qualified consumers to a sales representativeRequirements:2 years' experience in customer service call centerAbility to handle high volume phone callsExcellent verbal communication phone skillsBasic computer skills and data entryBenefits:We put our Ambassadors first. When it comes down to it, we know we can't fulfill our Promise to our business customers without your commitment. You represent our organization while on assignment. In return, we do our best to show our commitment to you. Our Ambassador Benefits package includes Medical, dental and vision coverageDesired Skills and ExperienceA large Insurance Call Center is seeking remote outbound customer service representatives.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.