Customer Service Assistant Salary in New York, NY

Assistant Professor of Industrial Design and TechnologyTenure-Track Appointment School of Constructed EnvironmentsParsons School of Design Start date: July 1, 2024Parsons School of Design, a college of The New School, acknowledges the ancestral and traditional territories of The Lenape People on which our faculty, staff and students work, learn, and create. We recognize that New York City has the largest urban Indigenous population in the United States. We invite candidates for a tenure-track appointment as Assistant Professor of Industrial Design and Technology in the School of Constructed Environments. This appointment will begin July 1, 2024. We seek candidates who are active practitioners and/or researchers in the Product and Industrial Design fields with a focus on advanced, information-driven, digital design and fabrication processes. Ideal candidates will be an active practitioner, educator, and researcher in this field. Candidates should demonstrate a commitment to circularity and the material basis of industrial and product design, including a respect for biodiversity and planetary health as demonstrated in their practices. We are especially interested in candidates whose practice also demonstrates expertise in one of the following: Engineering-based industrial design tools, including finite element analysis, parametric modeling, and generative artificial intelligenceWorking across disciplines, especially across the practices of architecture and industrial design on building-scale products and prefabrication systems for construction.Global industrial production systems, logistics, and supply chains Candidates will lead seminars, fabrication courses, and design studios in product and industrial design at the graduate and undergraduate levels. The candidate should be able to adeptly respond to complex local and global production and fabrication contexts, and/or engage students with a diversity of skills, backgrounds, and interests. Parsons’ School of Constructed Environments (SCE) engages the disciplines of architecture, interior design, lighting design, and industrial design -- ideal candidates will be able to collaborate within a focused discipline, and across all disciplines. As one of the only schools in the country that offer degrees in the full range of fields that construct our environment, SCE welcomes faculty who have a deep commitment to disciplinary rigor and cross-disciplinary collaborations. The school has over 150 faculty and nearly 800 students. Located in the heart of New York City, Parsons’ School of Constructed Environments nurtures tomorrow’s practitioners and guides them in designing socially just, environmentally regenerative, and innovative cities, buildings, interiors, lighting, and products. We foster the skills, values, and vision vital to creating more integrated, equitable, and delightful worlds.The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment. RESPONSIBILITIESThe work of this faculty member is divided between (1) teaching, (2) scholarship or professional/creative practice, and (3) university service. The standard teaching load is five courses––or the equivalent––per academic year. Within their field of expertise, the faculty member will be expected to teach undergraduate, including First Year, as well as graduate courses, to majors and non-majors. They will hold regular office hours, and participate in extracurricular teaching activities such as critiques, review panels, thesis supervision, independent study, and advising. University service includes program, Parsons, and New School assignments on committees and task forces, and as program directors or associate directors with a reduced teaching load in graduate and undergraduate programs, including the undergraduate First Year. All faculty are expected to be engaged with scholarship or professional/creative practice at a level commensurate with their faculty rank. MINIMUM QUALIFICATIONSAn MFA in industrial or product design, a PhD in Engineering,or alternative terminal degree in related design/engineering field or equivalent professional experience. Fluency in industry standard 2D and 3D CAD modeling software including output/machining technologies, rapid prototyping, CNC machinery, and laser cuttingFluency in digital and automated output/machining technologies including, but not limited to, multi-material additive manufacturing, multi-axis CNC milling, digital output for soft materials, physical computingExpertise in engineering-based industrial design tools, including FEA, AI, and parametric designActive/current professional practice or creative/critical scholarship that demonstrates significant creative and professional achievement.Two years teaching at college, university, community-based, and / or secondary education level with evidence of engagement with course and syllabus development / planning.Strong interest in working collaboratively across Parsons and the University.Ability to work effectively as part of a team, as a collaborator or lead.Excellent interpersonal and organizational skills, including the ability to meet deadlines, communicate and motivate effectively.Evidence of a commitment to educational equity in teaching, research, scholarship, professional/creative practice, or other experience.Evidence of cross-cultural communication skills in teaching, research, scholarship, professional/creative practice, or other experience.Evidence of demonstrated interest in / building the ability to mentor and support students from diverse backgrounds, to develop and nurture the individual student’s abilities, and a strong commitment to progressive education. This evidence can be in a candidate’s teaching, research, scholarship, professional/creative practice, or other experience.Evidence of a commitment to diversity and inclusion (in classroom, campus, community) in teaching, research, scholarship, professional/creative practice, or other experience. PREFERRED QUALIFICATIONSExperience in higher education academic setting, with a working knowledge of curriculum development, student support, and management.Experience teaching English language learners, students from low income backgrounds, and first generation college students. University-level teaching that includes a combination of studios, seminars, and tutorials, at the undergraduate and graduate levels.Experience with / commitment to curricular and community-building work for first-year college students; capacity to lead in the context of a first-year studies program. WORK MODALITYOn-Campus Position: Faculty are expected to work on-campus due to the nature of the work in accordance with the University policies as set forth in the Full-Time Faculty Handbook.SALARY RANGE$85,000- $100,000 per annumPriority Application Deadline: February 29, 2024 SPECIAL INSTRUCTION TO APPLICANTSTo apply, please submit:A current CV A cover letter: 1-2 pages summarizing experiences as related to the requirements of this job descriptionA teaching statement: 1-2 pages describing artistic / design / research practice and teaching philosophy. Please include in the statement an articulation of your approach to inclusive pedagogy and demonstrated evidence of commitment to equity, inclusion and social justice.The names and contact information for three professional references1 sample syllabus with assignmentsLonglisted candidates will be asked to provide:Up to 10 creative, research, or professional practice projects 1–10 examples of student work mentored by the candidatePlease visit www.newschool.edu/parsons/academics for a full list of programs.We look forward to receiving your application!

About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesGood understanding of concepts and procedures within own subject areaBenefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $28.15 - $38.65 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

About Athleta For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesBenefits at Athleta Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $26.65 - $36.65 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

The ideal candidate will be responsible for all project direction, planning, completion, and financial outcome. In order to succeed in this position, the candidate must be organized and have excellent time management skills. PRIMARY DUTIES:- Financial issues and reporting processes.• Prepare General Requirements ACR• Track General Requirement Expenses• Ensure all GR items are correctly contracted prior to providing service to the site. • Ensure all ticket and field request items are properly documented, logged and communicated to the PM.- Project accounting • Assist Collection of subcontractor progress billings to ensure all billings have been received by monthly deadline. Review progress payment with the Project Executive. • Assistance in auditing all of the necessary documentation to get the subcontract file complete and subcontractors paid (to include licensing, insurance, W-9's, lien releases, certified payrolls, supplier releases, etc.)• Assistance to Project Managers to get the General Conditions invoices approved and submitted for processing of payments- Schedule Management• Update Master contract schedule monthly, with all delays and extensions captured• Work with Px and Site team to update SD internal Builder schedule monthly, with opportunities to gain time identified • Review, with the Px, the build schedule, 2/3 WLAs, Long Leadtime tracker, Procurement schedule, ROJ and submittal tracker are correctly linked and tied out. - Change and Issue Management• Assist in updating issue log is updated weekly, correctly prioritized and assigned• Review all design changes, ensure all unknowns or uncertain items are address with the design team and/or subcontractors. • Draft and Issue all delay and default notice • Notify Px and Log all back charges. Draft and Issue Back charge notices. - Closeouts• Punchlists -assemble (or assist with) , distribution and tracking of punch list items as needed• With PM Assembly and production of Operation and Maintenance Manuals, Warranties and other Project Closeout documentation as required• Quality Control / Warranty Representative - responsible for customer service and dispatching of subcontractors, claims resolution and follow up on warranty related items.• Document Control of archived projects, including plans, specs and project files- - Documentation • Maintain RFI Logs and Submittal Logs; Draft RFI and Review Submittals. • Accident reports and OSHA reporting• Collect and monitor project turnover documentation (Certificates of Substantial Completion, Certificates of Occupancy, Maintenance Bonds and Requirements)• Collect and monitor subcontractor's insurance coverage, assisting and preparation for annual auditing• Document Control of projects, including plans, specs and project files• Ensure all ALL permits are updated and maintained onsite. • Participate with the weekly internal project reviews (control meeting) with the project team to include the following major activities:• Project schedule/3WLA, safety Issues• Submittals needed this week• Material to released that week. • Quality of work concerns• Assist PM with the Preparation of the monthly report • Full time on site of assigned project. - Procurement.• Review scopes of work, ensure all details and site-specific items are captured. • As required, participate in pre award and kick-off meetings. • As required, draft letters of recommendations• Assist with finishes take-offs. • Assist with GR vendor selection. • Assist procurement direct with generation of procurement schedule

Le Dive, a tabac inspired bar located in Lower East Side, and operated by Golden Age Hospitality - the group behind Acme, The Happiest Hour, The Nines, and Deux Chats, is currently seeking an experienced, Assistant General Manager to join our team. The Ideal candidate must have at least 3 years management experience in a fast-paced high-volume establishment, and experience in a nightlife environment. As the AGM, some responsibilities include:Directly supervise and lead a team of 20+.Ability to demonstrate leadership skills; inspire and motivate others to perform above expectations.Consistently coach / mentor, and counsel staff when needed.Assist with all new hire and existing staff training and materials to include menu dish descriptions, service manual updates, and follow up on on-going trainings.Lead educational and motivating pre-shift meetings.Ensure Department of Health standards are upheld.Effectively present information and respond to questions from managers, team members and guests in a professional manner.Diffuse challenging guest situations with patience, understanding, and tact; and resolve conflicts between service team members.Apply creative solutions to practical problems and situations where limited standardization existsCapable of working independently and in a team environment; balances team and individual responsibilitiesManage inventory levels, ordering, etc.Position Requirements:3 years management experience in a similar face paced high establishment.Strong restaurant operational skills & excellent hospitality skillsSavvy communication skills and ability to speak in a public platform.knowledge of wines, spirits, and cocktails Experience using POS platforms such as Toast, 7Shifts, Resy and open table, Slack, AsanaProficient computer skills, excel, Google docs, emailAbility to work late nights and weekends.Compensation & BenefitsCompensation Range $85,000-$90,000$250 Monthly Travel Allowance Paid Time OffHealth Insurance Wellness Program Company wide Dining Discounts If you are interested in joining the team, we'd love to hear from you!

Lead AmbassadorRole SummaryWe are looking for a Lead Ambassador to join our team. As a LeadAmbassador, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience while acting as a partner between customers, ambassadors, and supervisors. The ideal candidate can interact with new customers while remembering returning guests and making the customer feel welcomed and valued.Key Results AreaAssist guests with managing their accountsNavigate between multiple and concurrent computer applications, including phone, chat, and emailProvide customer service when problems arise and help to find solutionsAdaptability to the fluctuating needs of the businessAssist customers by always providing exceptional customer serviceComplete all training as assigned by managementManage conflict resolution and make decisions through a delicate balance of integrity and partner resourcingConfident and comfortable engaging customers to deliver an elevated experienceMotivated to achieve great results because of one's enthusiasm from interacting with customersInitiates completion of tasks or activities without necessary supervisionInspire and motivate your team to drive sales that deliver exceptional customer serviceEnsuring high levels of customer satisfaction by being knowledgeable about products and able to troubleshoot when necessarySkills & QualificationsHigh School Diploma or equivalentPrior supervisor or leadership role is a plusSound judgment and decision makingComputer proficiency within a Microsoft Windows environment, specifically Microsoft OfficePrior customer service experience requiredExcellent verbal, written, and interpersonal communication skillsXPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race,?nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or?gender identity. We believe in diversity and encourage any quali?ed individual to apply. We are an EEOC?Employer.??

A healthcare organization in New York is actively seeking an experienced and proven leader to join their staff as their new Senior Director of Customer Service. In this role, the Senior Director of Customer Service will direct all phases of operations and process improvement through establishing both rigorous KPIs and metrics with the goal of first-call resolution.ResponsibilitiesThe Senior Director of Customer Service will:Manage and direct all aspects of call center operations in a manner that builds a strong workplace culture that maximizes both staff and customer satisfaction while meeting budgetary goalsReview existing call center policies and procedures and changes to ensure alignment with customer requirements and best-in-class standardsEstablish and maintain performance metrics to include call efficiency, low abandonment rate, staffing utilization, acceptable turnover, financial performance, and reportingIdentify and implement best tracking tools and methodologies to capture metricsDevelop and distribute dashboard reports including scorecards, metrics, data, and analytical reportingOversee the hiring, training, and supervision of call center employeesOversee the delivery of all customer-required training programsWork with cross-functional stakeholders to affirm that day-to-day operational activities are aligned with the overall goals of the Health PlanTake ownership for complaints and grievances and collaborate with other functional areas to identify trends and process solutions.Assist in developing and implementing future call center vision and strategyActively collaborate with sales and retention department, supporting member acquisition and retentionQualificationsBachelor's degree Experience leading large-scale call centers with a fast-pace and high call volumeManagement experience with direct responsibility/accountability for the work of othersExperience establishing and maintaining a metrics-driven call center environment leveraging technology; implement proper dashboards, KPIs, CRM best practices, etc. Project Management mindset with the ability to prioritize and manage multiple responsibilities simultaneouslyExtensive knowledge of online call center phone and tracking systemsAbility to train and mentor management-level professionals and grow the overall skills of the departmentEffective problem-solving skillsDesired skillsUnion experience

POSITION SUMMARY Ensures that food, supplies and equipment are available as needed and stored properly when not in use. Responsible for assisting in the preparation of food for meals. Provides kitchen clean-up to facilitate sanitizing of all food service areas. MANAGEMENT & SUPERVISION May supervise Job Corps' Work-Based Learning students assigned to the department.RESPONSIBILITIES o Transfers food, supplies and equipment between storage areas and kitchen and/or cafeteria. o Washes, peels and cores fruit and vegetables as necessary. o Sets up and takes down tables and chairs. o Scrapes, washes and stores dishes, pots, pans and utensils. o Clears, cleans, and sanitizes kitchen, cafeteria area and food storage areas. o Cleans refrigerators, stoves, ovens and other kitchen equipment. o Sweeps, mops, waxes and strips wax from floors. o Cleans and stores trash containers in appropriate areas. o Degreases and sanitizes vent screens and filters. o Provides superior customer service at all times. o Produces quality work/assignments in a thorough, timely and accurate manner. o Maintains appropriate personal attendance, accountability and work productivity standards. o Plans, prioritizes and organizes assignments to meet established goals and deadlines. o Understands and applies job knowledge to effectively complete all required job responsibilities. Proactively maintains the skills required to perform job duties. o Mentors, monitors and models the Career Success Standards as required by the PRH. o Provides high-quality supervision and management for the student population. Takes swift and appropriate action and positively influences student behavior. Shows respect and courtesy to students and holds them accountable for their actions and behavior. o Provides quality services for students and ensures that quality is maintained and student needs are met. Pursues improvement and enhancement of requisite services. o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested. o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is required and that problems are in fact corrected. o Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students. o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions. o Other duties as assigned.QualificationsQUALIFICATIONS & EXPERIENCE High School Diploma or equivalent required. Advanced degrees preferred. Experience in a food services operation desired. Ability to obtain local Food Handling/Health Certification required.Physical requirements include sitting, standing, climbing, walking, lifting, pulling and/or pushing, carrying, reaching, stooping and crouching. Demonstrates the ability to lift 40 pounds and / or the ability to assess the lift load in order to ask for necessary assistance. "Adams and Associates, Inc. abides by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability." This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers.GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami.Michelin-starred COTE Korean Steakhouse, located in Flatiron, is the carnivorous vision of proprietor Simon Kim that blends together the fun and fire of Korean Barbeque together with the hallmarks of a classic American Steakhouse. We are professionals committed to ensuring exceptional hospitality and service to our customers.We are seeking to hire a dynamic and experienced Assistant General Manager to join our award-winning hospitality team at COTE Korean Steakhouse NYC. The ideal candidate will work closely with team members to provide exceptional, engaged service to our customers, and promote an environment of respect, support, and grace in the dining room.The full Job Description will be shared during the interview process.Benefits:Salary range of $90,000 - $105,000Comprehensive Medical, Dental and Vision InsuranceFlexible Spending Account/Healthcare Savings Account/Dependent Care Savings AccountCommuter BenefitsPaid Vacation and Sick DaysDining privileges, discounts and more!Duties & Essential Functions (these are not all-inclusive):Assists the General Manager as directed.Trains, schedules, and delegates work assignments to all Front of House department team members including, but not limited to sommeliers, servers, bartenders, barbacks, server assistants, runners, hosts, and reservationists.Develops positive customer relationships and addresses customer service needs.Responds efficiently and accurately to customer complaints.Appraises staff performance and provide feedback to improve productivity.Develops strategies for better workplace efficiency and goal achievement.Liaises between employees and General Manager ("GM").Holds staff accountable to restaurant policies, procedures, service standards, and steps of service.Maintains physical facilities within the restaurant space.Implements policies and protocols for restaurant operations.Previous hospitality experience preferred (5+ years).Must be able to lift heavy boxes (at least 50 lbs).Ability to walk, stand, and bend for extended periods of time over multiple floors.Occasional kneeling, bending, crouching, and climbing is required.Available to work weekends, nights, and holidays as the business dictates.Must be of legal age according to State regulations to serve alcohol (18 years).Fluent in written and spoken English.Food handler's certification.COTE fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

About Banana Republic Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today’s modern world. ​​Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.​​ We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers’ lifestyle needs. ​​Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience. Sound interesting? Join us as on the BR journey as we create what’s next.About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset.Recruit, hire and develop highly productive Brand Associate and Expert teams.Own assigned area of responsibility.Implement action plans to maximize efficiencies and productivity.Perform Service Leader duties.Ensure consistent execution of standard operating procedures.Represent the brand and understand the competition and retail landscape.Promote community involvement.Leverage omni-channel to deliver a frictionless customer experience.Ensure all compliance standards are met.Who You AreA current or former retail employee with 1-3 years of retail management experience.A high school graduate or equivalent.A good communicator with the ability to effectively interact with customers and your team to meet goals.Passionate about retail and thrive in a fastpaced environment.Driven by metrics to deliver results to meet business goals.Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.Able to utilize retail technology. * Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.Ability to travel as required.Benefits at Banana Republic Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range: $24.20 - $33.30 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.