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Development Manager Salary in Middletown, NY

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Area Manager

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Asset Protection Manager

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Assistant Manager

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Assurance Manager

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Branch Manager

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Building Manager

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Certification Manager

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Chef Manager

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Chief Operating Officer

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Collection Manager

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Compensation Manager

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Contact Manager

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Controls Manager

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Credit Manager

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Customer Experience Manager

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Department Manager

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Deployment Manager

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Design Manager

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District Manager

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Education Manager

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Escalation Manager

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Evaluation Manager

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Executive Manager

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Fuels Manager

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General Manager

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Hotel Manager

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Implementation Manager

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Incident Manager

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Information Manager

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Installation Manager

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Insurance Manager

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International Manager

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Loan Manager

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Location Manager

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Manager

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Night Manager

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Operations Manager

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Practice Manager

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Process Manager

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Procurement Manager

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Program Manager

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Proposal Manager

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Purchasing Manager

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Receiving Manager

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Regional Manager

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Release Engineer

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Reporting Manager

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Resident Manager

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Revenue Manager

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Scheduling Manager

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Section Manager

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Software Manager

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Sourcing Manager

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Strategy Manager

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Territory Manager

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Test Manager

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Transaction Manager

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Travel Manager

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Unit Manager

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Program Manager for Education-Remote-Anywhere-US
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Job Description Summary:Job Description:This position can be remote from anywhere in the United States.The Program Manager for Education is responsible for the management of a portfolio of continuing education activities for health professionals nationally, which may include, but not be limited to, Project ECHO® telementoring, webinars, learning collaboratives, and on-demand modules. Projects are customized to meet the needs of funders and communities nationwide, addressing a wide array of health topics such as diabetes, mental health, substance use disorder, and women's health.The Program Manager will be responsible for working collaboratively on a project team and managing external stakeholder relationships in a fast-paced environment to ensure that all elements of the assigned education projects are successfully delivered. 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Area HR Manager
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We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!Find out more in our career page: https://careers.eurofins.com/Company description:Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences andagroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. 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Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.Eurofins Environment Testing Businesses in the US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment. In addition, certain positions require travel for which vaccination is required in accordance with Eurofins policy.
Program Manager for Education
Community Health Center, Middletown
Job Description Summary:Job Description:The Program Manager for Education is responsible for the management of a portfolio of continuing education activities for health professionals nationally, which may include, but not be limited to, Project ECHO®, webinars, learning collaboratives, and on-demand modules. Projects are customized to meet the needs of funders and communities nationwide, addressing a wide array of health topics such as diabetes, mental health, substance use disorder, and women's health. Approximately half of this role includes ongoing project management and support of MWHS' Joint Accreditation for Interprofessional Continuing Education reporting, compliance, and improvement activities and the Weitzman Education Platform CME/CE learning management system.The Program Manager will be responsible for working collaboratively on a project team and managing external stakeholder relationships in a fast-paced environment to ensure that all elements of the assigned education projects are successfully delivered. Supervising a team of 2-3 Education Program Specialists, the Program Manager will oversee project deliverables while striving for continuous and innovative program improvement.ResponsibilitiesManage all elements of the project lifecycle of assigned Education projects including needs assessments, design, delivery, implementation, and evaluationDevelop and oversee timelines and action plans to facilitate successful operations of assigned projects, delegate tasks as appropriate, and assume responsibility for the implementation and quality of all project componentsLead weekly meetings of staff assigned to Joint Accreditation and Weitzman Education Platform processes, track action items, and work collaboratively with the Assistant Director of Education Operations to brainstorm and implement improvementsManage reporting timelines related to MWHS' Joint Accreditation for Interprofessional Continuing EducationParticipate with a team in responding to learner/user tickets requesting support with the Weitzman Education Platform and lead office hours to assist internal staff in utilizing the platform and building activitiesSupervise and mentor a team of staff (2-3 Education Program Specialists), providing and empowering leadership to promote team wellness and professional developmentAssume day-to-day risk mitigation and relationship management for assigned projects, escalating problems to the Senior Program Manager when appropriateEngage with subject matter experts on innovative and interactive approaches for education content deliveryCommunicate regularly and efficiently with project funders and other external partners, which may include private, nonprofit, state, and federal agencies, including planning for and facilitating meetings to keep them engaged and motivated throughout the project lifecycleCollaborate with research/evaluation staff to develop surveys, reports, presentations, and manuscripts on assigned projectsDevelop high quality interim and final reports for funders per each project's unique requirementsIdentify, recommend, and oversee innovative cross-project improvement opportunities in collaboration with other staff across levels and projects to contribute to the overall mission of the Weitzman Institute in areas such as project systems, communication, research and evaluation, and justice, equity, diversity, and inclusionRepresent Weitzman Institute at national, state, and local conferences in order to build new partnerships, raise the visibility of WI's Education initiatives, and stay abreast of the latest developments in the fieldRequirementsBachelor's degree requiredMPH, MHA, or related Master's degree (or progress towards) preferredAt least 2 years of related work experience in health professions education or public health preferredDemonstrated track record in accreditation compliance (either at the higher education level or CME/CE level) strongly preferredLearning management system (LMS) or CME/CE software proficiency strongly preferredAdaptability, flexibility, accountability, teamwork skills, and problem solvingProven experience managing a portfolio of complex projects and the ability to work under competing deadlinesExcellent interpersonal, written, and oral communication skillsAbility to work independently and collaborativelySuperior organizational skills and attention to detailTechnical proficiency in Microsoft Office and ZoomExperience with learning management systems or the technical skills to quickly become proficient with new systemsThis Position is available for remote work.Organization Information:The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.Time Type:Full time
Regional Sales Manager - Automated Systems
The Judge Group Inc., Middletown
Location: Middletown, NJSalary: $85,000.00 USD Annually - $120,000.00 USD AnnuallyDescription: The Judge Group is currently seeking a Regional Sales Manager (Waste Water and Laboratory Equipment) (REMOTE) for a manufacturing firm. This is a remote position with a territory in Northeast region (NJ, DE, WV, KY, VA, NC, SC). COMPENSATION: 100k (This is a remote position)LOCATION: Must live in the territory near an airport MUST HAVE: Bachelor's degreeMUST HAVE: 2-5+ years of experience selling Waste water treatment and laboratory sensors and equipmentMUST HAVE: The ability to travel sporadicallyMUST BE: Must be a US Citizen or a Green Card Holder (No Visa including TN or Sponsorship)RESPONSIBILITIES:- Sell equipment through a network of VAR's and resellers- Implement strategical and tactical plans to drive sales and increase profit- Deliver technical sales presentations- Implementing multiple channel sales programs- Meet sales and cost objectives- Manage channel development- Coordinates sales distribution by establishing sales territories, quotas, and goals- Review market analyses to determine customer needs, pricing, and discount rates. Manage assigned staff, training, and performance evaluations to support and control sales program- Analyze sales statistics to formulate strategy and assist in promoting salesforecasting sales and manage performance - Prepare periodic sales report showing sales volume, margin, potential sales and marginREQUIREMENTS:- Bachelor's degree - 2-5+ years of experience selling Waste water treatment and laboratory sensors and equipment- The ability to travel sporadically- Will travel 33% to 50% depending on the time of year Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Purchasing Manager
Randstad Engineering US, Middletown
Full job descriptionEssential Duties and Responsibilities include the following, but not intended to be an all-inclusive list. Other duties may be assigned.Oversees all procurement operations Coordinate, direct, and monitor purchasing opportunities. Research and select reliable vendors to provide quality goods/services at the best cost.Compares prices, specifications, delivery dates and quality expectations (include others as needed). Once recommendations have been identified and approved; awards contract and/or purchase orders to vendor(s).Support the Testing of ERP system on a quarterly basis to ensure system updates do not negatively impact the procurement module in Oracle.Assist overall business in developing, monitoring, and instituting programs and procedures for bids, purchase orders, etc.Own the Supplier Defect process in order to reach resolution between organization and supplier of having controls in place that will eliminate / reduce issues of supply /service Provides support on Corporate Procurement Strategic initiatives and participate as an extended team member on Strategic Sourcing projects.Monitor cost-effectiveness by reviewing transactions for correct pricing, adherence to agreement terms, and regulation of supplier performance.Drives the identification and implementation of cost reduction opportunities.Procure proper quantity of material and equipment to be delivered to respective departments in time required (primary MTO office and construction support).Interact with vendors/suppliers to get quality material and competitive prices in a timely manner. Confers with suppliers concerning any late deliveries.Interact with Department Managers to discuss and understand their needs - verifies nomenclature and specifications of purchase requests.Completed the procurement process from requisition to acknowledgement from supplier(s); reviews all information for accuracy.Compiles records of items purchased or transferred between departments, prices, deliveries, and inventories.Review orders over sixty (60) days old and expedite delivery within budget constraints.Collaborates between Accounting and the vendor to resolve billing discrepancies; insures the vendor understands the "pay only the purchase order price" policy.Works with the Procurement Department to develop reports and analyze spend to determine where potential savings can be targeted, we insure our prices do not experience "price creep", overall vendor spend, etc.Continually measure, monitor, and analyze supplier quality, delivery, and service performance. Coordinates corrective action as required. Manages the Supply Rating Program.May include covering another plant (temporary basis) for individuals that go on PTO or due to business need.Monitors and directs work activities within areas of responsibility, ensuring work is performed in a safe and efficient manner and that areas of responsibility are maintained in a neat and orderly condition. Ensures compliance with company plant and safety rules.Maintains compliance with appropriate federal, State and local safety and/or environmental regulations, reports and notifies appropriate plant personnel of any deviations per established standards; maintains appropriate records and reports as required by regulations.Participate in incident investigations as required, including reporting incidents to appropriate personnel, completing required documentation, recommending and implementing corrective actions, and communicating findings as appropriate.Trains and coaches team members in efficient work procedures, safe work practices, and good housekeeping practices. Coaches and encourages development and growth of skills and abilities.Works effectively with Team Members at all levels of the organization within areas of responsibility, consulting with HR, Department Manager, corporate resources or other parties as necessaryMaintains confidentiality of information including but not limited to, financial records, vendor information and other proprietary or other sensitive information; maintaining discretion as appropriate.Performs other duties as assigned.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience: Bachelor's degree in Supply Chain/Procurement or equivalent. Five (5) years related experience and/or training; or equivalent combination of education and experience.
Regional HR Manager (Internal HR Managers Applications Only)
NAPA Auto Parts, Middletown
Middletown, DE, USASouth Plainfield, NJ, USAFull time2024-04-11R24_0000006865Job SummaryThe Regional HR Manager, People serves as a trusted HR advisor and leader for the NAPA People (HR) team in their assigned area or location supporting 20 - 50 locations, to implement high impact people initiatives. Reporting to the Director, People, they partner closely with leaders to develop strategic alignment and guidance on core People (HR) functions (e.g., talent acquisition, onboarding, coaching and development, performance management, succession planning, compensation, and compliance). The Regional HR Manager, People to ensure the engagement of NAPA's growing employee workforce by leading a high-functioning team of People professionals to effectively manage all components of the employee lifecycle to drive NAPA strategic priorities.ResponsibilitiesProactively consults with NAPA leadership to ensure short and long-term talent needs are fulfilled through effectively implementing talent acquisition, succession planning and employee retention efforts.Requires ambitious standards in performance management, employee coaching, discipline documentation and other employment documentation from People teammates.Maintains compliance with company, federal, state, and local regulations related to employment, compensation, safety, workers compensation and security.Provides coaching to managers on effective employee management, employee retention and employee recognition and development techniques as needed. Manages employee programs, including new hire onboarding and orientation, manager training, compliance training, process-specific training, and learning and development opportunities.Leads effective role out of employee impacting and employee facing People events throughout the years, Performance Management, safety, and Annual Enrollment, etc.Ensures accurate and up-to-date employee data within the HRIS system. Conducts data collection, reporting and analysis across teammate lifecycle for informed decision-making. Leads, develops, and empowers a team of HR professionals as they work to implement excellent HR operations. QualificationsHigh school diploma and 5+ years' experience implementing HR process in a high growth environment.1+ years' experience leading a team.Intermediate proficiency with Microsoft Office applications - Outlook, Excel, Word, PowerPoint.Familiarity with data analytics and reporting tools.Proven ability to manage complex HR challenges and implement solutions in alignment with business goals. Experience with payroll administration.Ability to maintain confidential and sensitive information. Familiarity with laws, regulations, and guidelines, related to HR and state-to-state differences.Preferred QualificationsBachelor's degree in human resources, Business Administration or related field.7+ years' experience.3+ years' experience leading a team.SHRM or HRCI certification (SHRM-SCP or SPHR) a plus. Workday and Kronos experience preferred. Experience working in a warehouse, distribution center, or retail environment.LeadershipEmbodies the following values: serve, perform, influence, respect, innovate, team.Effectively communicates by motivating and inspiring others through clear and proactive communication.Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.Makes balanced decisions and thinks strategically by being a forward thinker.Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.People Capabilities Business Acumen: Must possess industry, organization, and financial knowledge.Strategic Consulting: Must be able to provide consultative problem-solving, as well as project and risk management competency.Relationship Management: Must promote collaboration, networking, persuasion and influence.Data Judgement: Must be able to provide data foundations, interpretation and storytelling.Talent Management: Provide strategic HR expertise, employee experience management, change management and technological savviness.Agility: Must lead with a growth mindset and drive innovation and iteration.Physical Demands / Working EnvironmentMust be able to work in an office environment.Must be able to work in a distribution, warehouse, or retail environment.Ability to travel up to 50% throughout assigned area or region.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239480579
Subcontracts Manager (Hybrid)
SEA CORP, Middletown
SEA CORPLocation: Middletown, RI, United StatesReq ID: req1482SEACORP is seeking a well-qualified Subcontracts Manager (Hybrid).Primary Duties and Responsibilities:Job Summary: Utilizing close coordination with program personnel, the Subcontracts Manager will be responsible for program subcontracting activities crucial to program success. Applying a firm knowledge of procurement, project management, and legal procedures, policies and regulation, the Subcontracts Manager aims to maintain or improve cost, schedule, and quality; and improve profitability of the company’s programs. This position has the ability to be remote.Essential Capabilities:Develops and enhances relationships with suppliers; servingas the primary contact for internal and external communications related tomajor subcontracts and fostering a positive and mutually beneficialrelationship with suppliers and their management.Drafts and negotiates subcontracts, which includeengineering design and development subcontracts, material or productionsubcontracts, Intellectual Property purchase agreements, Intellectual PropertyLicense agreements, Proprietary Information Agreements, Teaming Agreements,etc.Enforces performance guarantees and remedies, to maintain a high level of performance.Addresses quality and design concerns in collaboration with Quality Assurance and Program Engineering.Interfacing, stimulating, coordinating, supporting and assessing the contribution from the other company functions in terms of information necessary to finalize and manage subcontracts (i.e. SOW’s, Program Schedules, Business Strategy Plans, other).Manages subcontracts by ensuring an adequate flow of information among the several company functions and the Subcontractors: and promoting, monitoring, and coordinating the resolution of action items necessary to the successful execution of subcontracts.Monitors subcontracts and assesses the health of the subcontracts throughout their life cycle, taking necessary measures to make subcontracts successful and identifying and managing necessary corrective actions to resolve critical issues.Actively works to support the development of new technologies and supplier capabilities by initiating and supporting supplier qualification when new sources are required.Drives cost savings and quality improvement projects.Review open invoices and insures timely two-way or three-way match requirements to keep all suppliers current.Reduce procurement cost and improve responsiveness by analyzing supply chain and commodity trends, measuring and reporting results as well as enhancing established procedures.Support program and company objectives/needs.Other duties as assignedDesired Skills:Experience interacting with DCMA, DCAA, and other federalagencies.Experience negotiating and managing major subcontracts (= $2M) for cost,schedule, and quality.Direct experience and compliance with Truth in Negotiation Act (PL-87-653).Strong understanding of Terms & Conditions, financial analysis, andsupplier risk mitigation.Strong understanding of FAR/DFARS.Firm understanding of procurement practices.Experience working and interfacing with Suppliers, Manufacturing, InventoryManagement, Quality, and Engineering.Proficient with Microsoft Office products, particularly Excel.Qualifications:Education: Bachelor's level degree in Business Administration or equivalent preferred.Experience: Minimum of 6 years professional experience in any combination of subcontract management, purchasing, supply chain management, material management, project management, legal, or engineering; with a minimum of 3 years’ experience in subcontract management.Location: Middletown, RITravel: NoneClearance: No Clearance RequiredSEACORP follows ITAR guidelines for the work it performs as a federal contractor. Consequently, US citizenship is needed for all positions requiring a security clearance.Work Environment & Physical Demands: Office & Computer Laboratories - Sitting, standing, extended periods of time using a mouse and keyboard and viewing computer screens. Infrequent lifting of
Quality Manager
Schneider Electric USA, Inc, Middletown
We are looking for an innovative, dynamic and creative Quality Manager to join our team! The Quality Manager is responsible for providing leadership and collaboration for quality and customer satisfaction, as well as building the quality policy and culture of our sites. The person in this role will manage quality assurance, control processes, and programs by developing, implementing, and administering quality standards and procedures assuring product quality, continual improvement, and customer satisfactionWhat do you get to do in this position?• Lead Quality and the Customer Experience in the Distribution Center• Manage and mentor a team of quality techs, quality engineers and claims processors for competency development and high performance• Be the Voice of the Customero Collaborate regularly with customers to better understand their expectations and concernso Communicate the voice of customer and drive the customer centricity within the entityo Influence the decision process of the entity to always take into account the voice of the customers (Schneider Performance System, etc.)o Contribute to improving customer satisfaction and achieving quality goals by connecting expectations, implementing and managing action plansQuality Excellenceo Run Customer Service and Quality related processes (Issue to Prevention)o Support Quality Excellence in Supply Chain (from Suppliers to Customers: receiving, picking, packing, shipping, transportation, returns, etc.)o Connect the relevant quality programs and methods (8D, Lean 6 sigma, SPS, etc.) to ensure continuous improvemento Commit to the Tailored Supply Chain implementationo Suggest technology or new processes to minimize human error thru automation• Quality Systemo Implement the Schneider quality policy, define CS&Q roles, targets and objectives within the entityo Advocate, support and implement the Global directives and policieso Manage the Quality Management System (IMS) of the entityo Network continuously with CS&Q teams to ensure their entity's needs are understood and consideredo Identify & capitalize on best practices in qualityo Ensure the right level of competency for the CS&Q teams We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. This job might be for you if have:• Bachelor of Science in Engineering (Mechanical, Electrical, Electronic or Industrial Engineer)• 3+ years of experience in a Quality role• Experience in logistics operations• Experience in driving improvement through problem solving methodologies such as 8D• Process robustness experience (PFMEA)• Customer Oriented mindset• Project Management skills• Strong communication and influencing skills• Experience with managing people• Strong Analytical skills• Change management skills• Lean Six Sigma certification• Experience with ISO methodologies and practices• Experience on Quality fundamentals and Quality basics from automotive• Basic knowledge of APQP (Advance Product Quality Planning)• Basic knowledge with IATF 16949• Experience with Preventive actions (Poka Yoke and Jidoka)What's in it for me? Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k)+ match, and more Who will you report to?Distribution Center DirectorLet us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us?Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.€25.7bn global revenue137 000+ employees in 100+ countries45% of revenue from IoT5% of revenue devoted for R&DYou must submit an online application to be considered for any position with us. This position will be posted until filledIt is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.We are looking for an innovative, dynamic and creative Quality Manager to join our team! The Quality Manager is responsible for providing leadership and collaboration for quality and customer satisfaction, as well as building the quality policy and culture of our sites. The person in this role will manage quality assurance, control processes, and programs by developing, implementing, and administering quality standards and procedures assuring product quality, continual improvement, and customer satisfactionWhat do you get to do in this position?• Lead Quality and the Customer Experience in the Distribution Center• Manage and mentor a team of quality techs, quality engineers and claims processors for competency development and high performance• Be the Voice of the Customero Collaborate regularly with customers to better understand their expectations and concernso Communicate the voice of customer and drive the customer centricity within the entityo Influence the decision process of the entity to always take into account the voice of the customers (Schneider Performance System, etc.)o Contribute to improving customer satisfaction and achieving quality goals by connecting expectations, implementing and managing action plansQuality Excellenceo Run Customer Service and Quality related processes (Issue to Prevention)o Support Quality Excellence in Supply Chain (from Suppliers to Customers: receiving, picking, packing, shipping, transportation, returns, etc.)o Connect the relevant quality programs and methods (8D, Lean 6 sigma, SPS, etc.) to ensure continuous improvemento Commit to the Tailored Supply Chain implementationo Suggest technology or new processes to minimize human error thru automation• Quality Systemo Implement the Schneider quality policy, define CS&Q roles, targets and objectives within the entityo Advocate, support and implement the Global directives and policieso Manage the Quality Management System (IMS) of the entityo Network continuously with CS&Q teams to ensure their entity's needs are understood and consideredo Identify & capitalize on best practices in qualityo Ensure the right level of competency for the CS&Q teams