Certification Manager Salary in Manhattan, NY

Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500

Job Description Summary Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service. Primary activities include project management, internal and external communications, project cost management, and interfacing with customer contacts, project teams, and stakeholders. Essential Duties and ResponsibilitiesDemonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.• Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.• Oversees any third-party vendors or partners' deliverables to Logicalis in coordination with vendor PM or POC • Ability to effectively lead others in all aspects of project delivery throughout the life of a project as follows: Project Planning Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc. Plans will be developed leveraging input from Logicalis, Customer, and any third party subject matter experts, aligned to the Deliverables in the SOW, with Milestones and quality gates to monitor progress. Compares actual performance with planned performance, analyzes variances, and takes action as needed to maintain schedule integrity. Scope Management: Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW. When new scope is introduced, leads the effort in Change Management and development of a Project Change Request.. Project Budget Management: Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project to maintain visibility of the financial health of the project.. Resource Schedule Management: Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services. Communicates and coordinates any necessary adjustments when necessary. Risk/Issue Management: Applies continuous risk management protocols (identifies and documents known risks) throughout the engagement, applying appropriate mitigation strategies in partnership with project team members and stakeholders..:Communications Management: Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team. Quality Management: Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW ensuring the customer has accepted and is satisfied with the services provided. • Documents and shares lessons learned to support continuous process improvement.• Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio and able to effectively support Engineers in the delivery of projects assigned. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis exhibiting behaviors consistent with the organization's values.Qualifications The requirements listed below are representative of the experience, knowledge, skills, and/or abilities required to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities. Education/Experience/Technical Requirements/CertificationsEducation • Bachelor's Degree in a related field and formal Project Management TrainingExperience / Technical Requirements: • 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.7+ years of project management experience in IT Professional Services IT Infrastructure, Data Center, Cloud, and/or Managed Services technologies• Proficient in the use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now). Certifications • Project Management Professional (PMP) strongly preferred. • CAPM, ITIL, CSM and/or technical certifications beneficial. *Logicalis at its discretion may consider a combination of education and experience requirements above if not all criteria are met, Travel Requirements Minimal. Most work can be performed remotely. Supervisory Responsibilities This job has no direct report supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $100,000 to $135,000 plus bonus

The Opportunity Florence Corporation, the nations leading manufacturer in quality mailboxes is now hiring Manufacturing Production Team Members for 1st and 2nd shift. Manufacturing, production or warehouse experience is helpful however we provide hands-on training. Manufacturing Team Members perform in variety of jobs to assemble, fabricate and build components used to make multi-unit mailboxes. About Florence Corporation Inclusive, values-driven culture - we celebrate and rewards unique perspectives. Growth and development - on-the-job training, paid certifications, and continuing education. Career advancement - opportunities to promote to a Lead, Supervisor and/or Manager. Employee appreciation - giveaways, anniversary rewards, company swag, holiday pay & bonuses and more, we love to celebrate our team members! We are hiring for both shifts, the hours are: 1st shift: 5:00am to 3:30pm Monday through Thursday. Fridays either volunteer or mandatory and usually a 6-8 hour shift. 2nd shift: 3:30pm to 2:00am Monday through Thursday. Fridays either volunteer or mandatory and usually a 6-8 hour shift. What we need Positive attitude, willingness to learn new things Punctuality and good attendance Ability to stand, lift, walk and bend for up to 10 hours per shift Ability to work well with others in an hands-on physical work environment Ability to learn product specifications to ensure product quality Ability to learn and follow verbal and written work instructions Ability to learn new positions, become cross-trained, and rotate jobs The ability to understand quality requirements to ensure customer satisfaction of products Ability to maintain assembly line pace and work with a sense of urgency when needed Able to effectively operate drills, screw guns, rivet guns, wrenches, ratchets, screwdrivers, hammers, grinders, cut-off tool, electric power lifts, manual pallet jacks, tape dispensers Other duties as assigned Manufacturing Team Member Pay and Benefits $15.50 to $17.25 per hour, depending on position and shift $500 Sign-on Bonus Quarterly bonus incentives Health, vision and dental insurance 401(k) with company match Paid Holidays Paid Vacation Opportunities for crossing-training and advancement into a Lead, Supervisor or Manager role Employment offers are contingent upon the successful passing of a background check and drug screen. Who we are Located in Manhattan, Kansas, Florence Corporation is part of Gibraltar's MAPS Division. Florence is the nations leading manufacturer in quality mailboxes, storage solutions and service. From conceptualization to installation to maintenance, we are partners with our clients every step of the way. We are committed to providing the most robust and convenient products tailored to our clients needs. https://www.florencemailboxes.com/careers Our parent company, Gibraltar Industries, is dynamic and multi-industry leader. We have over 20 different entities and roughly 2,500 employees that are dedicated to our vision of a cleaner, safer and sustainable future. Our commitment to growth relates not only to the products we deliver, but also to our outstanding employees. We have established several different programs throughout our organization to create a learning culture and ensure employee success through formal class- room learning, virtual opportunities and project-based stretch projects. Our commitment to making a difference goes beyond our customers and employees. We connect with our communities through Gibraltar's Workplace Giving Program, which partners with four charitable organizations - Ronald McDonald House Charities, St. Jude Children's Research Hospital, Make-A-Wish Foundation of America, and Habitat for Humanity International. This is what sets us apart. This is what makes us stronger. This is what makes us all #GibraltarProud. For more information, visit our website at: www.gibraltar1.com EEOC Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process. #LI-DNI

We’re the Industry Leader Because of Leaders Like You.   When you’re an Orkin Service Manager, you’re quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests.   Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.   You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.     With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.     Ready to start a career with staying power? Apply now!  https://www.youtube.com/watch?app=desktop&v=c8sA3tJt-MU&feature=youtu.be] Responsibilities As a Service Manager, you’ll be a leader in a high-performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improver where you live and work.   You will… Lead an entire service operation upon completion of paid training Motivate the service team to consistently provide world-class service Assist with recruiting top talent on the service team Train and develop Orkin Pros through hands-on management Lead training meetings Oversee our Orkin Pro Ride-A-Long program Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time Monitor scheduling, routing, and inventory to drive efficiencies and productivity   What type of benefits will you receive? The starting salary will be $65,000 to $75,000 per year Company vehicle with gas card provided Company provided iPhone and iPad with sales software Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program   Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing – and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? Sales experience preferred High School Diploma or equivalent required Valid driver’s license required with a good driving record Ability to pass a drug screen and background check is required Ability to obtain the appropriate pesticide license/certification if required (company paid) Ability to work in the field independently and interact with our great clients   What will my work environment be like?   Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:   Safely use a ladder within the manufacturer's weight capacity Lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Willing to work in different types of weather conditions   Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

The Construction Project Executive will:Provide overall leadership to entire project teamManage and develop assigned staff toward maximum job performance and career potential.Manager budget and financial reporting Interpret and analyze reports to ensure adherence to project budgetLiaison to multiple clients, C-Suite, and other high-level project stakeholdersProvide leadership in risk evaluation, contract negotiations, and fee and pricing decisionsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The successful Construction Project Executive will have the following:15+ years' experience in Commercial Construction Project ManagementBachelor's Degree in Construction Management or related field strongly preferredOSHA certification preferredProficient in project management softwareEffective communication skills, both written and verbal

Job Description Summary Designs, develops, analyzes, troubleshoots, and documents computer network and infrastructure. Supports client environments as member of Logicalis' 24x7x365 operations team. Responsible for support, incident, problem, change, configuration, performance, and capacity management of devices and resources monitored by Logicalis Managed Services. Provides Tier 3 engineering and support for relevant technology of environments. Essential Duties and Responsibilities Designs, installs, and troubleshoots Cisco Application Centric Infrastructure fabric, including Network Centric and Application Centric deployments Performs design and analysis of IP addressing, network security, internet access, e-mail, DNS, NT related services, disaster recovery, content filtering, power considerations, and remote access. Demonstrates understanding of ethernet frames, frame switching, ether types, T-1, DS-3, PPP, Frame Relay. Masters assigned discipline within technical offering (ie: video, security network management, remote access, routing). Responds and solves client issues utilizing technology tools, procedures, and training through awareness of service offerings and Service Level Agreements (SLAs). Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in place for each client when working to resolve client requests or outages. Provides direct client interaction as needed in support of client operations. Performs a high level of troubleshooting. Develops design schematics (using Visio, MS PowerPoint and sketches.) Attains quick problem resolution during implementation and/or troubleshooting of systems. Tests, evaluates, and develops new products, offerings, and solutions.Conducts training of team members in both formal and informal environments. Handles several tasks simultaneously (ie: pre-sales designs, troubleshoot and develop internal network, respond to network down emergencies). Communicates all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes) with manager. Creates, uses and maintains technical and process documentation. Remains current on technical and company related literature/correspondence and regularly reviews administrative procedures. Coordinates service outages with Service Delivery Managers as required. Documents post-incident response and root cause analysis. Sets course for repeatable processes and auditing Logicalis processes against service descriptions. Provides technical leadership and acts as technical resource and mentor to team members. Oversees and executes as needed client health checks in support of client operations. Executes technology onboarding checklist (integration projects) and documents risks in integration projects. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years in Cisco environments; switches, routers, and firewalls.Experience with Cisco SD-WAN (Viptela)Experience with Cisco DNA CenterExperience with Cisco MerakiExperience with Fortinet and/or Aruba network devicesSpecialty such as network infrastructure, network security or network management.Proficient use of all Microsoft Office applications. Certifications One or more of following Cisco certifications: Cisco Certified Network Associate (CCNA)Cisco Certified Network Professional (CCNP)Other Skills and Abilities Possess strong organizational skills, ability to prioritize work.Ability to multi-task (projects, new requirements, equipment failures, design changes).Exceptional customer service, verbal and written communication skills.Demonstrated track record for completing complex engineering tasks.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicablefederal or state laws. Salary Compensation Range: $77,500 to $101,000

The Affordable Housing Project Manager- New York City will:Provide overall leadership to entire project teamManage and develop assigned staff toward maximum job performance and career potential.Build and maintain rapport with architects, subcontractors, and vendors.Understand and administer contract and subcontract agreements.Establish, communicate, and implement the Project ScheduleManage budget and financial reportingInterpret and analyze reports to ensure adherence to project budget.Manage the Quality Assurance/Quality Control program.Provide leadership in risk evaluation, contract negotiations, and fee and pricing decisionsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Affordable Housing Project Manager- New York City will have the following:6+ years' experience in Affordable Housing Interiors Construction Project ManagementBachelor's Degree in Construction Management or related field strongly preferredOSHA certification preferredProficient in project management softwareEffective communication skills, both written and verbal

The Construction Project Executive will:Provide overall leadership to entire project teamManage and develop assigned staff toward maximum job performance and career potential.Manager budget and financial reporting Interpret and analyze reports to ensure adherence to project budgetLiaison to multiple clients, C-Suite, and other high-level project stakeholdersProvide leadership in risk evaluation, contract negotiations, and fee and pricing decisionsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The successful Construction Project Executive will have the following:15+ years' experience in Commercial Construction Project ManagementBachelor's Degree in Construction Management or related field strongly preferredOSHA certification preferredProficient in project management softwareEffective communication skills, both written and verbal

Job Description Summary Acts as client advocate and point person for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities Collaborates with key client staff to understand vision, requirements and needs. Collaborates with Logicalis support team, Solution Architects, Account Executives and internal Managed Services staff, to shape and drive client deliverables. Manages scope of contract delivery to contractual Service Level Agreement (SLAs) performance and communicate any failures. Leads and manages Business Review Program in accordance of the governance model on behalf of client. Manages Change Review process for clients ensuring client satisfaction and contractual integrity is maintained. Drive strategic value in business reviews to drive growth, expansion and adoptance. Enables service delivery by owning Service-Now documentation. Exceed client expectations and drive the voice of the customer within Logicalis and collaborate across service teams driving up customer experience and success. Coordinates major client work efforts with appropriate Logicalis staff. Leads effort for new client integrations and existing clients' new service and/or device integration or de-integration. Drives process improvements that increase client satisfaction. Enables support team through client specific training. Acts as communication focal point for service effecting incidents. Ensures monthly billing is accurate and time and materials (T&M) efforts are properly tracked. Esnure the customer has a positive experience when onboarding/offboarding new service portfolio items across services Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certification Education:Bachelor's Degree in a related field. Experience / Technical Requirements10 years experience in IT infrastructure management and/or vendor management; knowledge of IT provider's services and qualifying factors in order to understand how client requirements will affect delivery. 3 years of Account or delivery management experience. Exposure or training in ITIL foundations. Proficient use of all Microsoft Office applications.May consider an equivalent combination of education and experience. CertificationsProject Management Professional (PMP). ITIL V3 or more recent version.Other Skills and Abilities Reasonable technical understanding and ability to translate technical requirements and specifications into easily understood business concepts and vice versa. Ability to provide continuous improvement ideas and opportunities within boundaries of client's limitations (resource, budgetary, legal etc.). Strong organizational skills, attention to detail and flexibility. Ability to multi-task and reprioritize work efforts as necessary. Possess relationship management abilities; strong client-facing skills. Excellent presentation skills. Ability to work under pressure and strong ability to "think on your feet". Self-starter, little direct supervision needed. Outstanding oral, written, and technical/business communication skills. Good understanding of statistical and analytical principles and processes. Ability to interact successfully with all levels of client and IT provider organization.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $85,000 to $110,800 plus bonus

The Interiors Project Manager- New York City will:Manage the job site from inception through completion.Communicate and meet regularly with subcontractors to assess project progress, schedule, changes, and deliveries.Proactively identify design deficiencies, schedule concerns, and other project-specific issues.Enforce safety protocols to ensure job site consistently meets or exceeds OSHA safety standards.Maintain appropriate documentation throughout the project including change order logs, RFI logs, and submittal lots.Communicate effectively with owners, construction managers, superintendents, and project managers to ensure appropriate progressMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Interiors Project Manager- New York City should have:5+ years of construction project management experienceExperience building interiors projects of at least $10MExpereince completing high end aprtment finishes in Manhattan, with a budget of $5M and above OSHA certification preferredDemonstrated success leading projects and managing a large team