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Customer Service Assistant Salary in Georgia, USA

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Call Center Specialist I-Customer Service
Bank OZK, Cumming
Position Description: Job Purpose and Scope: Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, and processing customer requests.Essential Job Functions: Manages large amounts of inbound and outbound calls in a timely manner.Greets customers on the telephone professionally and promptly.Follows communication scripts provided for given topics.Responds to phone or email inquiries of a specific or general nature.Determines appropriate response or direction for a caller.Resolves problems within given authority.Identifies customer needs, clarifies information, researches every issue and provides solutions and/or alternatives.Performs duties, such as processing account balance or transfer requests, stop payment orders, change of address and other customer requests or authorizations.Handles and resolves customer complaints in accordance with Bank policy and procedure.Identifies and escalates priority issues.Routes calls to appropriate resources, if needed.Conducts follow-up calls with customers on items not able to be resolved on initial call.Responsible for meeting personal and team target key performance indicators (KPIs).Attends frequent training to stay informed of changes in systems, processes, and procedures.Performs assigned interactive voice response (IVR) responsibilities.Maintains good attendance and punctuality to work.Follows Bank policy, procedures and guidelines.Performs all other duties as assigned.Knowledge, Skills & Abilities:Knowledge of PC technology.Knowledge of online banking software functionality.Knowledge of internet terms, access, and usage.Ability to communicate effectively both verbally and in writing.Ability to demonstrate effective customer service skills.Ability to demonstrate effective organizational skills.Ability to use telephone technology effectively.Ability to troubleshoot and resolve general customer issues.Ability to work effectively with others on the team.Ability to adhere to Bank policies and procedures.Ability to remain professional in all work situations.Ability to multi-task and manage changing job demands.Ability to work Saturdays.Ability to work additional and/or flexible hours and shifts, as needed.Ability to apply common sense understanding to issues involving multiple variables.Equipment Used in Job Performance/Working Environment:ComputerMulti-function deviceTelephoneMajor Job Demands (Physical/Mental): Decision-makingProblem-solvingNote: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. Position Requirements: Basic Qualifications:High school diploma or equivalent required.Minimum of one (1) year of experience with PCs, typing and using the internet required.Minimum of one (1) year of experience in a call center, retail, or other high-touch customer service position preferred.Prior bilingual customer service experience preferred.Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
OCCC Remote Customer Service Agent_Seasonal
Orkin LLC, Atlanta
Are you self-motivated? Do you enjoy helping people?  Do you have extraordinary customer service and sales experience? Can you work in a fast-paced environment?  If you possess these qualities, you will fit right in line with our team!   We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You’ll join a team backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputation as the best in pests.     Want to Join the Best in Pest? Go Pro with Orkin.  Apply from your phone in minutes!  Named one of the Top Workplaces in the USA! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. We are hiring for classes that will begin in February 2024. Our first class will begin February 25th with subsequent classes every 3 weeks until the summer.  Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… Work remotely from your home office. You must have a minimum of 50 mbps download/20 mpbs upload high speed internet connection. We will provide the computer and other equipment necessary to be successful in this role Support our field's peak season that starts building around February Manage the customer relationship to ensure best in class service Retain business by offering several remedies to prevent account cancellations Recommend additional services to increase protection value for residences Use different gamification methods as a tool to measure performance We Offer… Variety of Schedules (Schedule may include nights, weekends, and holidays) Three-week quality Training Program that will equip you with the skills and knowledge to be successful (must be available to attend training Mon - Fri from 9am - 6pm EST) Gamification methods to measure performance and increase engagement virtually Ongoing training to grow professionally Great pay and incentives ($16.73/hour minimum plus potential for commissions) 401(k) plan with company match, employee stock purchase plan High performance leads to regular, full-time employment, when available, based on call volume and need   Why Orkin? Founded in 1901, Orkin Pest Control is a global residential and business service provider Consecutive years of improved earnings with over 2 million customers Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Orkin’s National Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What’s required High School/GED 1 – 2 years customer service experience within or outside a call center Ability to pass a background and drug screen   Work from home requirements Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise A workspace with adequate furnishings (e.g., a desk and chair) and lighting Minimum of 50 mbps download/20 mpbs upload high speed internet connection, with the ability to hard wire directly to a modem   What you’ll need Excellent interpersonal and communication skills Basic computer skills in various software and web-based applications Proficient in Microsoft Office Comfortable working in a high-volume role Demonstrated ability to prioritize tasks and manage time efficiently We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences     Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Customer Service Engineer 3 - Sarasota, FL
Siemens Healthcare Diagnostics Inc., Atlanta
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Service Engineer II to Pioneer breakthroughs in healthcare. For everyone. Everywhere. Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers . Location: Sarasota, FL Shift: Monday through Friday 8:00AM to 5:00PM *company car will be provided* The Automation Customer Service Engineer is a site-based, customer-facing role that installs, services, maintains and modifies automation equipment at customer sites. This highly visible role is a critical component to our holistic approach in solving our customer's most difficult problems. Specialized training will be provided in order to ensure quality in the work performed. The Automation Customer Service Engineer in most cases will report to an onsite manager. The majority of Automation Customer Service Engineers will report to the same facility each day. However, there will be times when work is required at other customer locations in support of the region. The ideal candidate will have some automation tracking experience in a fast-paced and demanding work environment. Key deliverables will include: Provide service, preventative maintenance, modifications and installations on Siemens Healthineers Diagnostics automation systems at customer site with minimal supervision. Troubleshoot system failures and provide on-site customer repairs; responsible for delivering both timely and effective repairs. Provide adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. Manage company assets including, cell phone, computer, tools, inventory parts, etc. Establish and foster positive business relationships with customers and peers. Perform administrative duties including, but not limited to, recording of time worked, training, expense reports, etc. Provide ongoing feedback to customers and manager in regards to equipment repair status. Interfacing regularly with the technical support center in order to provide the highest level of customer care. Perform other service work as needed in support of the broader region and customer base. Qualifications: High school diploma required. Associates Degree in Electrical, Mechanical or similar engineering program preferred. Equivalent military training is preferred Generally, 8+ years of related experience. Previous experience servicing factory automation systems and/ or robotic systems and/or prior experience in diagnostics laboratories and relative instruments strongly preferred. Ability to work both individually and in an established team setting. Proven track record of strong customer service skills as well as excellent communication skills. Ability to interface with customers, peers, internal support center employees in a positive and professional manner. Must be able to utilize a computer and computer-based tools for reports, emails, and general communication. Willingness and ability to travel domestically and internationally at times for training. Willingness and ability to work different shifts, on-call, nights and week-ends in case of need. Demonstrated experience in continuous improvement. Ability to travel and provide service as needed for assigned area as well as other areas as needed. Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems. At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. Beware of Job Scams Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site . If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers. If you wish to find out more about the specific position before applying, please visit: https://usa.healthcare.siemens.com/about . As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.Equal Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here .
Optical Customer Service Rep
Global ChaSafety Managernnel Management, Inc, Norcross, GA, US
Optical Customer Service Rep needs 3+ years’ experienceOptical Customer Service Rep requires:Must have optical experienceHigh schoolTelephone/Email EtiquetteActive ListeningFamiliarity with electronic communication methods such as email, instant messaging and chat servicesOptical Customer Service Rep duties:Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questionsPrioritize and problem solve customer issues and concerns.Manage customer late lists, moving late jobs through the lab and communicating with customers.Perform other duties within the customer service department or other areas as assignedMaintain a clean and organized work environment.Observe all company policies, rules, and safety practices.
Network Customer Service Support
Volt, Atlanta
Let Volt help move you forward! Volt is immediately hiring for Network Customer Service Support in Anaheim, CA (Remote) Must live in California Healthcare Benefits As a Network Customer Service Support, you will: Delivers specific delegated Customer Service tasks assigned by a supervisor. Receives requests by email, telephone or via a CRM. Documents issues within the CRM using specific guidelines. Runs reports and analyzes them to ensure issues are prioritized and resolved based on service level agreements. Research multiple system applications to identify root cause of issue which can be complex in nature. Works to resolve issue within own unit or outside unit. May require outreach to other internal resources or external resources outside of the company. Responds to inquiries from clients, providers and/or other internal or external partners. Determines most effective response. Position typically requires excellent interpersonal skills, ability to understand and interpret multiple systems setup and output and be able to explain the resolution clearly and concisely to a complex issue and policy provisions. Independently responds to inquiries, grievances, or complaints of moderate to substantial complexity. Completes day-to-day tasks without immediate supervision but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolve non-routine issues escalated from more junior team members. This is a full-time opportunity. The ideal candidate will have: Experience in a fast-paced, production environment. Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Demonstrated ability to handle multiple assignments competently, accurately, and efficiently. Ability to write clearly and effectively when communicating with all parties. Salary: $17.00 - $18.00 per hour*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.Job ID : 423279
Customer Service Rep - I
The Judge Group Inc., Alpharetta
Location: Alpharetta, GADescription: Our client is currently seeking a Customer Service Rep - I This job will have the following responsibilities: Review incoming documents to ensure compliance to documented process and requirements prior to completion. Educate internal and external customers on company guidelines and procedures; giving guidance and direction on completing requests timely and efficiently. Contact customers via email and/or outbound call to obtain information or advise status of order/correspondence. Interface with BGCO, Sales. Information Systems, Marketing, Legal and other departments to ensure compliance with process/procedures. Qualifications & Requirements: A Bachelor's degree or equivalent work experience. Strong mathematical and statistical skills. Microsoft Office products (MS Excel, MS Word, and MS PowerPoint). Knowledge/experience in a high volume, production environment. One or more years of customer support experience. One or more years of B2B experience. Multiple systems knowledge (ECPD, ACSS, WFM,). Strong written and verbal communication skills. Flexibility -Hours of operation, Monday ? Friday 7:00 am- 7:00 pm, subject to change based on business needs. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Nutrition & Food Services Assistant
Wellstar Health Systems, MARIETTA
Overview The Nutrition & Food Services Assistant is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Night Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Nutrition & Food Services Assistant: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Kennestone HospitalJob Summary:Nutrition & Food Services Assistant - Full Time Nights(4 x10-hour shifts; rotate weekends. Hours: 7-7:30 pm to 6-630 am)Responsible for performing duties in a variety of areas which may include all or one of the following:Retail - serving, prepping, cleaning, restocking, cashiering, while also demonstrating great customer service skills.Tray Line - working on a patient tray assembly line, preparing patient meals within the specifications of the diet order and patient preferences.Utility - safely transporting patient meal food carts to and from nursing units, warewashing of dishes, pots and pans; basic housekeeping of walls, floors, windows and equipment.Responsibilities:Core Responsibilities and Essential Functions:Ensures the Safety of Customers and Team Members according to Hazard Analysis Critical Control Points (HACCP) and county Health Dept. Guidelines:* Washes hands frequently and appropriately wears gloves.* Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks* Maintains all the work areas in a clean and organized manner; free of spills and fall hazards.* Monitors and records food and/or equipment temperatures; immediately correcting/escalating "out of range" occurrences.* Stores food and/or supplies using proper labeling, dating and rotation methods.* Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords).Ensures Positive Service Outcomes:* Follows department work schedule (including weekends and holidays) and arrives at the work station prior to task start time.* Sets up, maintains and breaks down workstation according to area requirements.* Follows written and verbal instructions and station responsibilities with accuracy and attention to detail.* Completes area checklists and forms.* Operates and cares for equipment according to manufacturer's and area specific guidelines.* Remains flexible to support other team members across the department to achieve desired service outcomes.Engages in Efforts to Create a World Class Work Environment:* Follows work area's uniform specifications, i.e., clothing and shoes are neat and clean.* Collaborates with team members and Leadership to meet the goals and objectives of the Department and Hospital.* Communicates in a respectful manner and in terms that are clear and concise.* Respects the cultural traditions of team members and customers.Required for All Jobs:Performs other duties as assigned.Complies with all WellStar Health System policies, standards of work, and code of conduct.Qualifications:Required Minimum Education: High School Diploma or equivalent preferred, but not required.Required Minimum Experience: Hospital foodservice experience and customer service experience highly preferred.Required Minimum Skills: Ability to communicate and understand verbal and written English language and Math.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Nutrition & Food Services Assistant - PRN Days
Wellstar Health Systems, MARIETTA
Overview The Nutrition & Food Services Assistant - PRN Days is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:PRN Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Nutrition & Food Services Assistant - PRN Days: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Kennestone HospitalJob Summary:Nutrition & Food Services Assistant - PRN DaysPRN = As NeededResponsible for performing duties in a variety of areas which may include all or one of the following:Retail - serving, prepping, cleaning, restocking, cashiering, while also demonstrating great customer service skills.Tray Line - working on a patient tray assembly line, preparing patient meals within the specifications of the diet order and patient preferences.Utility - safely transporting patient meal food carts to and from nursing units, warewashing of dishes, pots and pans; basic housekeeping of walls, floors, windows and equipment.Responsibilities:Core Responsibilities and Essential Functions:Ensures the Safety of Customers and Team Members according to Hazard Analysis Critical Control Points (HACCP) and County Health Department Guidelines:* Washes hands frequently and appropriately wears gloves.* Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks* Maintains all the work areas in a clean and organized manner; free of spills and fall hazards.* Monitors and records food and/or equipment temperatures; immediately correcting/escalating "out of range" occurrences.* Stores food and/or supplies using proper labeling, dating and rotation methods.* Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords).Ensures Positive Service Outcomes:* Follows department work schedule (including weekends and holidays) and arrives at the work station prior to task start time.* Sets up, maintains and breaks down workstation according to area requirements.* Follows written and verbal instructions and station responsibilities with accuracy and attention to detail.* Completes area checklists and forms.* Operates and cares for equipment according to manufacturer's and area specific guidelines.* Remains flexible to support other team members across the department to achieve desired service outcomes.Engages in Efforts to Create a World Class Work Environment:* Follows work area's uniform specifications, i.e., clothing and shoes are neat and clean.* Collaborates with team members and Leadership to meet the goals and objectives of the Department and Hospital.* Communicates in a respectful manner and in terms that are clear and concise.* Respects the cultural traditions of team members and customers.Required for All Jobs:Performs other duties as assigned.Complies with all WellStar Health System policies, standards of work, and code of conduct.Qualifications:Required Minimum Education: High School Diploma or equivalent preferred, but not required.Required Minimum Experience: Hospital foodservice experience and customer service experience highly preferred.Required Minimum Skills: Ability to communicate and understand verbal and written English language and Math.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Nutrition & Food Services Assistant - PRN Nights
Wellstar Health Systems, MARIETTA
Overview The Nutrition & Food Services Assistant - PRN Nights is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:PRN Shift: Night Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Nutrition & Food Services Assistant - PRN Nights: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Kennestone HospitalJob Summary:Nutrition & Food Services Assistant - PRN NightsPRN = As NeededResponsible for performing duties in a variety of areas which may include all or one of the following:Retail - serving, prepping, cleaning, restocking, cashiering, while also demonstrating great customer service skills.Tray Line - working on a patient tray assembly line, preparing patient meals within the specifications of the diet order and patient preferences.Utility - safely transporting patient meal food carts to and from nursing units, warewashing of dishes, pots and pans; basic housekeeping of walls, floors, windows and equipment.Responsibilities:Core Responsibilities and Essential Functions:Ensures the Safety of Customers and Team Members according to Hazard Analysis Critical Control Points (HACCP) and County Health Department Guidelines:* Washes hands frequently and appropriately wears gloves.* Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks* Maintains all the work areas in a clean and organized manner; free of spills and fall hazards.* Monitors and records food and/or equipment temperatures; immediately correcting/escalating "out of range" occurrences.* Stores food and/or supplies using proper labeling, dating and rotation methods.* Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords).Ensures Positive Service Outcomes:* Follows department work schedule (including weekends and holidays) and arrives at the work station prior to task start time.* Sets up, maintains and breaks down workstation according to area requirements.* Follows written and verbal instructions and station responsibilities with accuracy and attention to detail.* Completes area checklists and forms.* Operates and cares for equipment according to manufacturer's and area specific guidelines.* Remains flexible to support other team members across the department to achieve desired service outcomes.Engages in Efforts to Create a World Class Work Environment:* Follows work area's uniform specifications, i.e., clothing and shoes are neat and clean.* Collaborates with team members and Leadership to meet the goals and objectives of the Department and Hospital.* Communicates in a respectful manner and in terms that are clear and concise.* Respects the cultural traditions of team members and customers.Required for All Jobs:Performs other duties as assigned.Complies with all WellStar Health System policies, standards of work, and code of conduct.Qualifications:Required Minimum Education: High School Diploma or equivalent preferred, but not required.Required Minimum Experience: Hospital foodservice experience and customer service experience highly preferred.Required Minimum Skills: Ability to communicate and understand verbal and written English language and Math.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Nutrition & Food Service Assistant 2 - Patient Meals Assembly
Wellstar Health Systems, MARIETTA
Overview The Nutrition & Food Service Assistant 2 - Patient Meals Assembly is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Nutrition & Food Service Assistant 2 - Patient Meals Assembly: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Kennestone HospitalJob Summary:Nutrition & Food Service Assistant 2 - Patient Meals AssemblyPrimary function involves delivering great customer service, while also accurately and expeditiously completing tasks. Other duties include food and supply preparation, service, re-stocking and clean-up. May also be required to work in other areas of the N&FS Department to ensure the successful completion of patient meal service.Primary Focus will be Patient Meals Tray Line - working on a patient tray assembly line, preparing patient meals within the specifications of the diet order and patient preferences.Responsibilities:Core Responsibilities and Essential Functions:Ensures the Safety of Customers and Team Members (according to Hazard Analysis Critical Control Points (HACCP) and county Health Dept. Guidelines:- Washes hands frequently and appropriately wears gloves.- Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks.- Maintains all the work areas in a clean and organized manner; free of spills and fall hazards.- Monitors and records food and/or equipment temperatures; immediately correcting/escalating "out of range" occurrences.- Stores food and/or supplies using proper labeling, dating and rotation methods.- Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords).Ensures Positive Service Outcomes:- Follows department work schedule (including weekends and holidays) and arrives at the work station prior to task start time.- Sets up, maintains and breaks down workstation according to area requirements.- Follows written and verbal instructions and station responsibilities with accuracy and attention to detail.- Completes area checklists and forms.- Operates and cares for equipment according to manufacturer's and area specific guidelines.- Remains flexible to support other team members across the department to achieve desired service outcomes.Engages in Efforts to Create a World Class Work Environment:- Follows work area's uniform specifications, i.e., clothing and shoes are neat and clean.- Collaborates with Team Members and N&FS leadership to meet the goals and objectives of the department and hospital.- Communicates in a respectful manner and in terms that are clear and concise.- Respects the cultural traditions of Team Members and customers.Required for All Jobs:Performs other duties as assigned.Complies with all WellStar Health System policies, standards of work, and code of conduct.Qualifications:Required Minimum Education: High School Diploma or equivalent preferred, but not required.Required Minimum Experience: One year of retail experience with customer interaction required. Hospital foodservice experience and customer service experience highly preferred.Required Minimum Skills: Ability to communicate and understand verbal and written English language and Math.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice