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Claims Specialist Salary in Georgia, USA

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Process Specialist
Infosys Limited, Atlanta
Process Specialist - Administrative Mail Services The primary responsibilities are scanning & indexing multiple client's payments, paperwork etc., as well as client requests received via email . You will develop and maintain an understanding of incoming service request forms and monitor client email accounts. This role supports team lead with a variety of tasks related to all company client administrative processes. Responsible for confidential and time sensitive material. Monday through Friday, between the hours of 8:00 AM to 5:00 PM ET.Location for this position is Atlanta, GAQualifications:Required High School Diploma or GED Equivalent. At least 2 years of experience as related to the job description below Preferred Intermediate level of experience with Microsoft Outlook, Excel, and Word Database/Electronic Document Storage Experience. Lockbox Experience is a plus Aptitude and ability to quickly learn new processes and work with internal applications required to execute the responsibilities for this role. Excellent service orientation and work ethic Must be able to multitask Must be able to lift 10lbs Aptitude and ability to quickly learn new processes and work with internal applications required to execute the responsibilities for this role. Must be committed to protecting client confidential information Must be able to work independently with minimal direction Excellent interpersonal skills, internal and external client facing Strong organization and communication skills (written and verbal) Team Player willing to go above and beyond Responsibilities: Sort & separate multiple client's USPS, FedEx & UPS daily mail Scan & Index multiple client's payments, paperwork etc. Scan & Index client requests received via email Understanding/Interpreting incoming Insurance Request forms Monitoring Client Email Accounts About Us Infosys McCamish Systems,(http://www.infosysbpm.com/mccamish) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
Sr. Claim Specialist - Comm Prop E&S Claims
Chubb, Alpharetta
JOB DESCRIPTION The Chubb North American Property team services several business units within Chubb, with books of business involving large property programs written on manuscript quota share policies with contract Independent Adjusters as well as Excess and Surplus Lines. This "individual contributor" position will service claims in the Westchester Excess and Surplus line. The claim profiles range from commercial property, inland marine (Difference in Condition) and Programs. This position will utilize consultants and Independent Adjuster in their efforts to determine nature of loss, coverage provided, and scope of damage; promptly contact client's and contract adjusters; promptly and properly develop the file to provide accurate and timely investigation and loss analysis; maintain an active diary; monitor diary to achieve timely development of file and timely disposition of the claim; recognize and pursue recovery where possible; adhere to all statutory regulations and unfair claim practices act; establish accurate and timely reserves; effectively communicate with all internal and external customers.Key functions of the role include ensuring the adequacy of reserves, proper valuation of claim settlements, and appropriate use of experts, providing high level of customer service, while delivering quality claim results. Chubb is a publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. It maintains executive offices in Zurich, New York, London, Paris and other locations, and employs more than 30,000 people worldwide. Learning and professional development are central to the company's culture, which is committed to ensuring that all employees have the opportunity to evolve professionally and reach their full potential. There are opportunities for fresh graduates as well as seasoned professionals. If you are seeking an environment where you can bring your authentic self to work, Chubb is a place where you can do that.QUALIFICATIONS Education:CollegeABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Subrogation Claims Specialist
Genpact, Atlanta
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Welcome to the relentless pursuit of better.Inviting applications for the role of Subrogation Claims Specialist, Insurance!This role is primarily responsible for recovering indemnity payment from at fault claimants and/or their insurance carriers. The Subrogation Claims Specialist must maintain a current handling of their portfolio of cases from the time of receiving a subrogation referral up until the resolution of the claim. The Subrogation Claims Specialist interacts with the clients, claimants, insurance carriers and legal representatives to recover money owed to the client and obtain payment. Procedures have been developed to provide a systematic way of dealing with subrogation claims collections. This position will work closely with the client teams and vendors to resolve subrogation claims, inquires, sensitive issues, and customer disputes. Communication skills are critical to one's effectiveness in obtaining resolution of accounts.Responsibilities• Identify subrogation opportunities.• Investigate, negotiate, subrogate, and settle first and third-party losses.• Compile and send subrogation packets and letters.• Maintain recovery targets set forth each month.• Ensure cases are called as scheduled and aging is maintained.• Demonstrate professionalism when dealing with contacts.• Maximize Collection efforts and customer satisfaction.• Practice collection and research techniques to ensure timely resolution.• Maintain accurate and complete documentation of all activity.• Post & Reconcilement accounts receivable activity• Submit claims for referral and write-off.• Develop a systematic approach for case reviews and calls.• Include Customer Relations when addressing sensitive case issues.• Respond to inquiries within 24 hours to maintain customer service.• Other duties as assigned by supervisor/manager.Qualifications we seek in you!Minimum Qualifications / Skills• Relevant years in Insurance Claims Subrogation• Understanding of Arbitration Forums and E-Subrogation Hub websites preferred.• Ability to effectively communicate (with insureds, claimants, and other insurance companies to gather information.• Attention to detail and accurately complete work• Ability to be flexible and to work in a fast-paced environment Excellent verbal and written communication skills• Able to handle difficult calls• Ability to multi-task in a high-volume call environment• Strong negotiation and settlement skills• Excellent written and oral communication skills with individuals from all backgrounds• Willingness to handle cases of increasing complexity and severity• Excellent organizational skills and ability to handle multiple tasks• Must be attentive to detail• Must be an independent worker and able to work with minimal supervision• Bachelor's Degree preferred.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Sr. HR Benefits Specialist
Prestige Staffing, Alpharetta
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Returns Specialist
Jaipur Living, Acworth
"Let goodness, fairness and most importantly, love prevail in business; profits will inevitably follow." - NK Chaudhary, founderJaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and a distinctively thoughtful customer experience, with personalized support and custom offerings.Headquartered in a northwestern suburb of Atlanta, Jaipur Living designs, manufactures, and distributes rugs and other textiles through its extensive network of high-end interior designers and design firms, national retailers, and third-party ecommerce partners. The company continues to grow rapidly, experiencing double-digit annual growth every year for the past decade. 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We also include a match on retirement (401K/Roth).Career Development: We're committed to providing growth for career development within the company, supporting our team members' aspirations with a well-defined succession plan that includes a variety of training and development opportunities.Pet-Friendly Workplace: We welcome your furry friends! Our 'Bring Your Dogs to Work' policy creates a pet-friendly atmosphere, allowing our team members to enjoy the companionship of their dogs during the workday.Wellness Support: Not only do we support an active lifestyle with our on-site basketball court and yoga studio, but we host quarterly mental health events to assist in creating a well-rounded work-life harmony for our team members.Sustainability Efforts: Reuse, Renew, and Refresh by joining our Green Team! Responsible for harvesting from the organic community garden, donating goods to local pet shelters and schools, creating educational workshops, leading nature walks, and much more, they promote well-being through sustainable practices.Our Values Empowerment • Inclusiveness • Responsibility • Progressive Learn more about our company story here: https://www.jaipurliving.com/the-jaipur-living-storyThe Jaipur Rugs Foundation Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful.Learn more about the Jaipur Rugs Foundation here: https://www.jaipurrugs.org/OverviewWe are adding a detail-oriented and customer focused Returns Specialist to our Customer Success team. At Jaipur Living, our Customer Success Team helps our company thrive and grow by not just maintaining but improving our customers' experience in this ever-evolving industry. Our client base consists of many different distributors from boutiques to major retailers, so it is important for all specialists to be adaptable and have excellent communication skills. Essential Duties & Responsibilities:Act as a brand ambassador and knowledge resource when it comes to our values, products, policies, and procedures. Provide customers with positive interactions by fulfilling their needs and answering questions timely and accurately. Successfully process freight claims to minimize loss.Facilitate a seamless returns process, handling damage, defects, lost shipment, and other claims efficiently. Partner cross-functionally with Customer Success Specialists, Sales, Warehouse team members, Accounting, Quality Control, and 3rd party vendors to execute return requests all claims within a timely. Master our internal operating systems to effectively manage RMAs, Credit Memos and Replacement orders ensuring timely release to the Distribution Center for shipping. 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Provide customer-centered care Collaborate effectivelyAre highly organizedIdentify as a self-starter and strategic thinkerHave ambitious goalsExcel in fast-paced, cross-cultural environmentsSystems and software-savvy Physical Requirements:in a seated position for long periods of timeis to remain on one's feet in an upright position without moving aboutability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch periodand transporting items that could weight up to 50 poundstext or data into a computer by means of a traditional keyboardor exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quicklyability to hear, understand, and distinguish speech and/or other sounds such as in person and telephoneof vision to see computer screens and workspaceEmployment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. 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Billing Specialist
SCP ENT & Allergy Services, LLC, Atlanta
Looking for a certified coding specialist to join our team: Requirements: Experience in E&M Specialty Coding- Outpatient, Inpatient, observation, Critical care facilities using ICD-10, Modifiers, CPT, HCPCS codes.Must have a minimum 3+ years of experience in E&M inpatient and/or outpatient medical record review, coding and reimbursement. Coding audit experience preferred.Must have strong knowledge of ICD-10 CM/PCS and CPT coding and prospective payment systems and proficiency with Microsoft Windows operating systems and Office applications, such as Word, Excel, PowerPointAble to work well with minimal supervision.Able to communicate clearly both written and verbally.Able to generate reports for management review that present audit results in a clear manner.Able to meet deadlines and respond well to frequent changes in regulation.Able to maintain positive and productive relationships with internal and external teams and customers.Able to work independently and be a self-starter. Provides feedback & coaching on common error scenariosPerforms review of claims denied/rejected for coding, documentation and clinical validation.Prepares reports for management review and identifies trendsCreates update tracker and responsible for updating the team on trends and changes.In conjunction with the Coding Supervisors and Coding Manager, contributes to the development of educational and training opportunities for staff. Education & Certification: Certified Professional Coder (CPC) credentialed from the American Academy of Professional Coders (AAPC) obtained before hire or job transfer. All specialties accepted. Certified Coding Specialist (CCS) credentialed from the American Health Information Management Association (AHIMA) obtained before hire or job transfer
Material Damage Specialist - Remote with Travel
Preferred Mutual Insurance Company, Atlanta
Please note, this role requires frequent travel in the Southeastern NY area - this area includes travel in Greene, Ulster, Duchess, Westchester, Sullivan, Putnam, Orange and Rockland Counties, with occasional travel to Northern New Jersey. and the surrounding areas.Successful candidates must reside in this area.QUALIFICATIONS:• Licensed Auto Damage Appraiser required.• A driver's license in good standing is required.• Minimum of 5 years of relevant estimating experience.• Experience in using auto estimating software (i.e. CCC, Audatex, Mitchell).• Industry designations/technical certifications preferred, but not required (i.e. I-CAR).• Familiar with and knowledgeable about repair facilities in the assigned territory• Light truck/Heavy Equipment estimating experience preferred, but not required.• Superior knowledge and understanding of auto body repair techniques, terminology, and vehicle construction.• Strong understanding of the insurance policies offered by the company.• Strong understanding of MA unfair claims practices and insurance regulations.PHYSICAL REQUIREMENTS:• Must be able to work outside in inclement weather conditions and drive substantial distances.• Must be physically able to inspect the underside of and around vehicles, and/or inspect vehicles in tight quarters at body shops and salvage yards, etc.At Preferred, we understand the importance of holistic health. To meet the diverse needs of our employees, we offer a comprehensive set of benefits:FinancialShort-term disability, long-term disability, and life insurance coverage are provided at no costOptional benefits include enhanced life insurance and critical illness plans401k plan with an employer contribution that you will receive regardless of your own contribution to the planPension PlanCertain positions may also be eligible for short-term incentive plans.SocialGenerous paid time off, offering of 25 days at hire (prorated based on start date for the first year)7 days of paid sick leave10 paid company holidaysPersonalized paid time off after 3 years!EmotionalAccess to Modern Health, a provider of accessible, personalized mental health carePhysicalMedical, dental, and vision coverage options begin on the first day of employmentFlex Spending Accounts and Health Savings Accounts (with employer contribution) are available based on the medical plan you chooseYOUR PURPOSE AND FUNCTION IN OUR COMPANY:The Material Damage Claim Specialist will investigate, evaluate, negotiate, and settle assigned claims as defined by the on-site investigation, damage appraisal, and face to face representation of Preferred Mutual. The Material Damage Claim Specialist will also represent the Claims Department through visitations with our agency partners.The Material Damage Claim Specialist will:• Be responsible for writing auto appraisals for both repairable and total losses, completing desk reviews, re-inspections, and aiding in the claim investigation as needed.• Promptly schedule assignments and travel to location of vehicle.• Control indemnity and expense through the inspection of losses and consistently writing fair and accurate appraisals.• Provide outstanding customer service and exude a highly professional appearance.• Ensure proper file documentation and reporting.• Identify potentially fraud claims and report them to the SIU and the inside claim handler, and work to support any additional investigation necessary.• Provide or facilitate answers to any questions relating to the appraisal or repair process.• Provide support to colleagues as necessary• Conduct appraisals audits and re-inspections of independent appraisers as needed.• Develop a rapport with brokers and agency partners in his or her territory.• Work with Claims Leadership and other teams to achieve departmental and corporate goals.• Lead industry research initiatives relating to repair and appraisal.• Support the Claims and Corporate Mission, Vision, and Value Proposition.KEY CAPABILITIES FOR SUCCESS:• Engaging and outgoing personality, with a passion for helping customers.• Strong organizational and time management skills.• Able to work independently with limited supervision.• Demonstrated ability to effectively communicate in both verbal and written form.• Exhibit the solid negotiation skills to necessary to reach agree repair figures with body shop personnel.• Ability to handle complex and/or uncommon damage scenarios.• Self-motivated and pursues opportunities for self-improvement and the advancement of the unit, department, and Enterprise.• Supportive of continued process improvement as well as the achievement of stated goals and objectives.ABOUT US: As a mutual company, we are independent by nature, so we think about insurance solutions a little differently. Through listening, problem solving, examining your challenges and collaborating on the right solutions for you, Preferred Mutual independent agents provide flexible solutions and adapt to your evolving needs. We do the same for our employees. We are process and domain experts, focused on the solutions that deliver results for our clients and our company. We offer a great work environment, professional development, challenging careers, and competitive compensation. With Preferred, there are no surprises. You can count on us to deliver on our promises and be there when you need us, as your insurance provider and your employer. Preferred Mutual is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.DISCLAIMER: This role (job) description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Preferred Mutual Insurance Company and its employees.The base pay range for this position is $67,500 to $96,000 paid on a salaried basis. The rate offered to any candidate will be reflective of the candidate's experience and any relevant education, certification, or qualifications related to their ability to perform the responsibilities of this position as permitted by law.
Chief Claim Specialist - Excess
Harrison Gray Search, Atlanta
Harrison Gray Search has partnered with a leading carrier of specialty insurance products distributed exclusively through wholesale brokers that is seeking a Chief Claim Specialist (Excess). Our client has been around for over 35 years and rated AM Best A++ and S&P Global AA+. They strive to create an environment where employees and their families are well-supported.The Chief Claim Specialist will join the Excess unit of their Atlanta Claims department. With strong technical expertise and limited supervision, the Chief Claim Specialist effectively manages a caseload of Excess/Umbrella/Complex/Major Case claims in areas including the following:ProductTransportationPremisesEnvironmentalChemical exposureConstruction defectOther complex claims.The team is highly collaborative with a specialized area of industry focus. Building deep and respectful relationships is a key component of the culture through engaging in meaningful in-person dialogue and making personal connections.Responsibilities:Handles a designated segment of serious, complex, highly valued claims exposures reported to the claims unit.Works collaboratively with the Unit Leader to plan and execute investigation, settlement negotiations, or sustain an appropriate denial governed by company guidelines.Provides reporting on files to the Unit Leader and/or Sr. Management, as appropriate, recommending and/or confirming reserves, plan of action, and current evaluation as required.Collaborates and shares ideas in dynamic, highly specialized working environment.Attends business related functions, such as team meetings, mediations, trials, company events, etc.Exhibits integrity and trust.In area of specialization, handles policy interpretation, coverage issues, statutes and state regulations, litigation management, conducting and guiding investigations, adjustments, file documentation, case negotiation and settlement and strategies.Other duties as assigned.Qualifications:JD strongly preferred, college degree or equivalent industry experience required.10 years of claims experience within Excess line, or specialty experience including relevant legal/attorney work.Excellent oral and written communication skills required (telephone, email and interpersonal). Adjuster's licensed required or readily obtainable.Advanced interpersonal skills necessary to effectively communicate with all levels of internal and external company contacts, vendors, customers, etc.Possesses an excellent in-depth, working knowledge in area of specialization including policy interpretation, coverage issue identification, statutes and state regulations, litigation management, and possesses excellent skills conducting and guiding investigations, adjustments, file documentation, case negotiation and settlement steps and strategies.Superior customer service orientation and strong work ethic are critical.Working knowledge of Microsoft Office Products (Outlook, Word and Excel). Perks:Collaborative CultureCompetitive CompensationProfessional development opportunitiesSupportive leadershipHybrid schedule (3 days in office weekly)
Chief Claim Specialist - Management Liability/EPL
Harrison Gray Search, Atlanta
Harrison Gray Search has partnered with a leading carrier of specialty insurance products distributed exclusively through wholesale brokers that is seeking a Chief Claim Specialist (Management Liability/EPL). Our client has been around for over 35 years and rated AM Best A++ and S&P Global AA+. They strive to create an environment where employees and their families are well-supported.The Chief Claim Specialist will join the Management Liability/EPL team of their Atlanta Claims department. The team is highly collaborative with a specialized area of industry focus. Building deep and respectful relationships is a key component of the culture through engaging in meaningful in-person dialogue and making personal connections.Responsibilities:Initial and ongoing investigation of employment practices and management liability claimsAssertive daily handling of complex claims, litigation, high-exposure cases, and coverage issuesProviding prompt and accurate coverage positions and liaising with defense counsel to assess liability and exposure and determine litigation defense strategyReview, analyze and report on legal documents and motion practice associated with claimsAppointing and liaising with coverage counsel to the insurerOngoing communication and reporting to Unit and Team claims leadersAttendance at or assistance with underlying litigation and coverage mediationsProviding appropriate reporting on files to the unit leader, team leader and or sr. management with recommendations on reserving, plan of action, and current evaluation as requiredActing independently in evaluating claim exposures with assigned dollar authorityAttends business-related functions, such as team meetings, mediations, trials, company events, etc.Various other duties as assignedQualifications:JD strongly preferred, college degree or equivelant experience required7+ years ML/EPL claims handling experience preferred, with a high degree of technical experienceAttorney experience preferredAdjuster's license required or ability to obtain and maintain required adjuster's licenses.Strong technical and analytical skillsExcellent oral and written communication skills required (telephone, e-mail and interpersonal)Excellent understanding and skill level of internal and external customer serviceCurrent, in-depth knowledge of specialized claim handling, legal issues, civil procedures, loss compensation values, principles of investigation, adjustment documentation and evaluation of cases to determine effective course of actionExposure to specialties claims handling, particularly employment practices, or equivalent experienceWorking knowledge of Microsoft Office Products (Outlook, Word and Excel)Perks:Collaborative CultureCompetitive CompensationProfessional development opportunitiesSupportive leadershipHybrid schedule (3 days in office weekly)
Chief Claim Specialist - Property
Harrison Gray Search, Atlanta
Harrison Gray Search has partnered with a leading carrier of specialty insurance products distributed exclusively through wholesale brokers that is seeking a Chief Claim Specialist (Property). Our client has been around for over 35 years and rated AM Best A++ and S&P Global AA+. They strive to create an environment where employees and their families are well-supported.The Chief Claim Specialist will join the Property unit of their Atlanta Claims department. The Chief Claim Specialist provides a high level of specialized technical claim-handling expertise for their E&S commercial property line of business. The team is highly collaborative with a specialized area of industry focus. Building deep and respectful relationships is a key component of the culture through engaging in meaningful in-person dialogue and making personal connections.Our client will consider higher, officer-level titles, depending on the candidate's mix of skills and qualifications.Responsibilities:Handles a designated segment of serious, complex, highly valued claims exposures reported to the claims unit.Works in concert with the Unit Leader to plan and execute investigation, settlement negotiations, or sustain an appropriate denial governed by company guidelines.Provides reporting on files to the Unit Leader and/or Sr. Management, as appropriate, recommending and/or confirming reserves, plan of action, and current evaluation as required.Effectively deal with professionals, management, underwriters, attorneys, corporate insureds, sophisticated producers, and highly placed representative of other insurance companies, and company underwriters and other co-workers.Exhibits integrity and trust.In area of specialization, handles policy interpretation, coverage issues, statutes and state regulations, litigation management, conducting and guiding investigations, adjustments, file documentation, case negotiation and settlement and strategies.Attends business-related functions, such as team meetings, mediations, trials, company events, etc.Caseload includes complex coverage issues.Qualifications:College degree or equivalent property claims experience.Minimum 10+ years of property claims experience, with at least 5+ years of experience in E&S commercial property claims. Adjuster's licensed required.Excellent oral and written communication skills required (telephone, e-mail and interpersonal).Excellent customer focus. Advanced technical experience in areas including but not limited to policy interpretation, coverage analysis and issue identification, statutes and state regulations, claims adjusting, file documentation, investigations, litigation management, negotiation, and settlement strategies. Working knowledge of Microsoft Office Products (Outlook, Word and Excel).Perks:Collaborative CultureCompetitive CompensationProfessional development opportunitiesSupportive leadershipHybrid schedule (3 days in office weekly)