Guest Services Agent Salary in Georgia, USA

Position Title:Administrative Assistant - Eminent Scholar (SIS) & Quality Enhancement Plan (QEP)Position Summary:Provide administrative and clerical support for Spelman's Independent Scholars(s) Office (SIS), the Director of Institutional Effectiveness, and staff of the Quality Enhancement Plan (QEP).Essential Duties and Responsibilities :Duties Related to Both DepartmentsProvides comprehensive administrative assistance and support which may include duties such as: filing, typing, copying, preparing correspondences; generating letters, reports, proposals, newsletters, invitations, and flyers); processing faxes, emails, and web-based applications and materials;Manages the Director and departmental calendarsServes as the first point of contact for both departments - welcome students, faculty, staff and visitors, answer general inquiries, and via phone, face-to-face, or email engagement and communication.Manages all travel arrangements for staff, students, and visitors/guests:Coordinates travel reservations (airplane, hotel, or by chartered bus) with the College travel agent;Processes registrations, expense reports, student travel forms, securing passports or renewing passports etc.Handles purchases, and check requests:Prepare purchase requisitions and check requests;Maintain inventory of supplies, including printer cartridges, paper, and other items for the office;Order office supplies when needed;Follow-up on financial documents:Obtain necessary signatures;Check on delivery of items;Process invoices;Track progress in Banner system.Provides regular feedback on the status of outstanding orders, check requests, etc.Maintains copies of all financial documents.Utilizes Banner system to maintain departmental and grant budgets and provides up to date running budget worksheets (e.g., college, grant funded, revenue bearing);Assists in the preparation, submission, and follow-up proposals and budgets (word processing, signatures, walk-through);Coordinates and make arrangements for departmental events (e.g. luncheons, meetings, campus-wide activities book signing);Monitors the status of office areas and make arrangements for needed repairs (e.g., notify Facilities Management if something is not functioning properly);Coordinates mail and express shipping receipt and delivery, including collecting and distributing mail on a daily and timely basis;Serves as contact liaison with the Strategic Communication and Marketing office, to maintain website and/or You Tube.Spelman Independent Scholars (SIS)Creates contracts for transcription and editing of SIS interviews;Secures writer's permission to publish an article in the SIS Journal;Manages out-going SIS communication to elders, consultants, contributors, etc.;Updates and maintain the database of SIS contact information;Coordinates details for the printing of SIS biannual volumes including working with photographers, designers, printers, students, and elders to ensure a quality finished product;Works with Atlanta University Woodrow Library on scheduling seminars on archiving, on maintaining a Library of books placed on reserve for SIS research, and on adding to available in the SIS study to which the Point Scholar has the key;Supervises SIS work-study students;Works with Director in creation of SIS videos and duplication of those videos for housing in the archives;Updates SIS Archival Catalogue;Manages distribution of equipment for SIS student research;Assists in creating the second edition of They Saw the Sun First, the SIS Journal of interviews and writings edited by a Summa SIS Alumna that celebrates research, writing and interviews by Young Scholars in SIS;Quality Enhancement Plan (QEP)Develops and maintain workflow processes to achieve specific goals in a timely manner, such as organizing documents, communicating with, and providing administrative support for collaborating offices and committees engaged in work with the Director of Institutional Effectiveness and QEP.Identifies and communicates with faculty about upcoming training and workshop opportunities related to promoting QEP;Collaborates with the Division of Strategic Communications and Marketing to maintain the QEP website, conforming to specific data and information requirements;Required Qualifications:High School Diploma and three years of related work experience are required. Some college is preferred.This position requires strong customer service focus, excellent writing, and time management skills. Must be a critical thinker, able to handle multiples tasks, and work under deadlines. Must be detailed orientated and possess good proofreading skills. Must possess a professional demeanor with the ability to interface with internal and external customers with diplomacy and tact.Excellent oral communication skills are required when providing information and responding to questions from students, parents, employees, and the general public in one-on-one or group situations. Also, must be able to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.This work requires the ability to perform basic level computer skills using the Microsoft Office Suite (Word, Excel, and PowerPoint) which include such things as typing basic letters and memos. Intermediate skills may be required for some applications. In addition to producing correspondence, duties may involve assignments that require creating brochures or spreadsheets and producing research videos. Must be capable of using Lotus Notes, Banner Financial Module, and Internet.Preferred Qualifications:Some college is preferred.Certifications, Licenses, Restrictions :None.Physical Demands:While performing the duties of this job, the employee is regularly required to: walk, sit, use hands to handle office supplies, operate computer and other office equipment, talk, and hear. The employee is frequently required to: reach with hands and arms, , and stand. The employee is occasionally required to: stoop, climb, and lift and/or move up to 15 pounds. Specific vision abilities required by this job include the ability to adjust focus.Shift:DaysFull Time/Part Time:Full-timeWork Location/Schedule::This position is eligible for a hybrid work arrangement.FLSA:Non-ExemptNumber of Vacancies:1Posting Number:SC0610PPosting Open Date:09/27/2023Open Until Filled:YesEEO Statement:Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.COVID-19 Vaccination Protocol:Due to the heightened risk of contracting COVID-19 and the spread of variants, Spelman College requires up to date COVID-19 vaccination of all faculty, staff, and students (collectively "Campus Community") that have job duties, attend classes, or are otherwise present on campus. You will need to submit proof of up-to-date COVID-19 vaccination: full vaccination and a booster (when eligible) or a single dose of the bivalent vaccine) prior to your first day on campus or you may seek a medical or religious exemption to the vaccination requirement by providing the necessary documentation to: Yemi Brown, PharmD Manager of COVID-19 Operations, at [email protected]. Upon receiving your Spelman Technology log-in credentials, please keep your vaccination or exemptions records up-to-date using Etrieve.

Job Description Summary Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W.O.W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Waldorf Astoria is looking for a Guest Service Agent to join the Front Office Team at this gorgeous Atlanta property!Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms ( 127 guest rooms plus residences ), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining. Classification: Full-Time Shift: Various - must have availability to work weekdays, weekends, and holidays. The ideal candidate will have the following qualifications: Strong written and communication skills in the English language. Basic computer and typing skills. Ability to maintain confidentiality of all guest information and pertinent hotel data. Ability to multi-task and remain composed at all times. Passion for proving unforgettable guest experiences. Ability to work well in a team environment. Professional appearance and demeanor at all times. Demonstrated ability to handle cash and financial transactions. Experience in a luxury hotel ( preferred ) Experience in a Front Desk position ( preferred ) Want to learn more? Hotel Website , Facebook , InstagramWhat will I be doing?As a Guest Service Agent, you would be responsible for delivering exceptional guest service, to includechecking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Welcome, check-in, and orient arriving guests to the hotel. Checking out guests and processing payments on-account. Handle telephone reservations for Rooms, Restaurant, and Spa. Respond to guest inquiries in-person, email, and telephone in a timely, friendly and efficient manner. Provide driving and/or walking directions to guests to local destinations. Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions. Assist fellow team members and other departments wherever necessary to maintain positive working relationships. Provide or obtain accurate information. What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune .We support the mental and physical wellbeing of all Team Members so t hey can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportiveparental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) #LI-CS2

Are you ready to further your career in Hospitality? Join the Embassy Suites Atlanta/Buckhead by Hilton !The ideal candidate has an understanding of OnQ, has a flexible schedule, a minimum of one year hotel experience, and has a passion for customer service.Pay is $15.75 plus sales incentives.Shift Pattern: Flexible, must be able to work mornings, evenings, holidays, and weekends.What are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries >Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Position Title:Senior Administrative Assistant--Economics Department (Center for Black Entrepreneurship Program) Revised 11/14/2022Position Summary:The Senior Administrative Assistant provides complex and advanced level administrative support for the Center for Black Entrepreneurship (CBE), with minimal supervision, overseeing the day-to-day administrative activities of the program. This position reports to the Chair of Economics, the Economics Program Coordinator, and the Entrepreneurship Program Director.This is a multi-year grant-funded position.Essential Duties and Responsibilities :Provides comprehensive advanced level administrative assistance and support to the Entrepreneurship Program Director; (ex. creates various administrative reports and communication documents, maintains files for the program, copying, scanning, faxing, and mailings; scheduling meetings, etc.)Coordinates meetings and various activities/events for the program that involves internal and external constitutes of the programs, which includes things such as reserving facilities, meals, and or refreshmentsServes as first point of contact for the Office; welcome students, faculty, staff, and visitors, answer general inquiries, and answer and direct telephone callsConducts research on various items for the CenterMaintains databases for the program and generates reports as needed.Arranges travel for Entrepreneurship Program Director/guest speakers/visitors and students:Coordinate travel reservations (airplane, hotel, parking) with the College travel agentProcess registrations, expense reports, van/car rentals, student travel formsInitiates and processes purchases, check requests:Maintains inventory of supplies, including printer cartridges, paper, and other items for the departmentFollow-up on financial documents: Obtain necessary signatures, Check on delivery of itemsProvides regular feedback to requester on status of outstanding orders, check requests, etc.Assists in maintaining CBE websitePrepares CBE publications, newsletters, brochures, flyers, and forms for distribution and communication to faculty, students, and various other college constituentsCoordinates mail and express shipping receipt and delivery, including collecting and distributing mail on a daily and timely basis.Creates, maintains and updates a record keeping system to include, but not limited to: files of purchase and other documents including computer based files; profiles and contact information on CBE staff, guest speakers, presentations and lectures; also provide copies to the Economics Department Chair/Entrepreneurship Program Director/Economics Program Coordinator for record keeping purposes;Assists the Economics Program Coordinator in coordinating CBE (i.e., contact speakers, arrange itineraries, manage records, input data from scanners, managing Canvas)Assists in the maintenance of CBE events calendarPrepares meeting and event agendasRecords and writes detailed minutes of CBE meetings and retreats; make these available to Economics Department Chair/Economics Program Coordinator.Creates announcements and invitations for Center events to distribute to students and the publicSupervises graduate, general college and work study studentsRequired Qualifications:High School Diploma and five years of related work experience or equivalent combination of education and experience are required.This position requires strong customer service focus, excellent interpersonal, communication, organization, and time management skills. Must demonstrate strong record keeping techniques. Independent judgment is necessary to plan, prioritize and organize a diversified workload with attention to detail. Must show initiative and the ability to handle complex or multiple work assignments. Work requires fact-finding and compilation skills plus ability to perform a variety of tasks simultaneously, at times with little supervision.Must possess a proven ability and/or experience to follow precise directions when required, and to understand and implement non-routine instructions and general policy statements when required. Must achieve high quality work outcomes, meet deadlines and effectively solve problems independently as well as part of a team.Excellent oral communication skills are required when providing information and responding to questions from students, parents, employees and the general public in one-on-one or group situations. Incumbent must be able to write business correspondence and procedure manuals plus compose memos, letters, and emails. Also, must be able to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Good proofreading skills are essential.This work requires the ability to perform intermediate level computer skills using the Microsoft Office Suite (Word, Excel, and PowerPoint). Advanced skills may be required from some applications. In addition to producing correspondence, duties may involve assignments that require creating mail merges, fliers, forms, and spreadsheets using formulas, plus the use of Outlook and Banner Financial Module. Incumbent should have experience operating within Web-based internet environments, various forms of technology, and social media.Preferred Qualifications:Some college is preferred.Shift:Days% Travel Required:0%Full Time/Part Time:Full-timeFLSA:Non-ExemptNumber of Vacancies:1Posting Number:SC0502PPosting Open Date:11/04/2022Open Until Filled:YesEEO Statement:Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.COVID-19 Vaccination Protocol:Due to the heightened risk of contracting COVID-19 and the spread of variants, Spelman College requires up to date COVID-19 vaccination of all faculty, staff, and students (collectively "Campus Community") that have job duties, attend classes, or are otherwise present on campus. You will need to submit proof of up-to-date COVID-19 vaccination: full vaccination and a booster (when eligible) or a single dose of the bivalent vaccine) prior to your first day on campus or you may seek a medical or religious exemption to the vaccination requirement by providing the necessary documentation to: Yemi Brown, PharmD Manager of COVID-19 Operations, at [email protected]. Upon receiving your Spelman Technology log-in credentials, please keep your vaccination or exemptions records up-to-date using Etrieve.

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Real Estate Coordinator in Atlanta, GA.The Real Estate Coordinator provides administrative support for real estate transactions, lease administration, budget and PO tracking and is back up to the reception front office team.This role supports the real estate administrative process which includes but not limited to transaction support, lease transmittal and tracking, real estate contract updates, lease payment interface, and general support for real estate function. In addition, this role provides tracking of all PO's and work orders to include interfacing with finance regarding budget alignment on cost and service contracts. This role will back up the reception desk when necessary. This role will report to the head of Real Estate Transactions.ESSENTIAL JOB FUNCTIONS:Real Estate Support Transaction lease document handlingTransmittal execution and trackingReal estate database maintenance and updating lease contactsEstoppel requests processing and handlingSNDA requests, processing and handlingCertificate of Insurance requestLease documentation requestsAlignment with third party lease paymentsLandlord change of control updatesMaintaining lease spreadsheetMaintaining the real estate information for each location in SharePointAdministrative Budget and PO TrackingSubmits rent file in Appian for payment (2 X per month)Create PO and track to completionSupport new vendor set up tracking and setting up yearly PO requestTrack 3rd party services and work with finance to ensure they align to budgetGL Code incoming invoices as they apply to the facility and submit for payment in AppianCreate PO requisitions for as necessary and receive invoices against existing POsReceptionBack up receptionist position for breaks, lunch and other needsSupport receptionist team when there is an influx or issuesReceive TKE visitors and register guestWork closely with Human Resources on onboarding and offboarding of employees, including badge creation/deactivation for building access in Avigilon software, distribution of Pennant Park parking passes, & coordination with IT for equipment set up, and coordination and tracking of returned TK property as part of offboarding processCreate badges for building access; deactivate at visitor departureHandle incoming Ring Central calls and assist with department transfers or messaging needs to the correct regional representativeCoordinate outgoing mail, receive and distribute all incoming mail and packages by department/individual - including those of a highly sensitive natureEDUCATION & EXPERIENCE:A High School diploma or equivalent is required.Requires at least 2 years relevant work experienceA bachelor's degree or equivalent hours of college-level coursework plus professional experience is preferred.Knowledge of standard office practices and procedures.Skilled in using computer and standard application software CoStar, (Office 365) Outlook, Word, Excel.Skilled in using common office machinery and equipment.Ability to communicate effectively, both orally and in writing.Ability to follow written and oral instructions.Ability to establish and maintain effective working relationships with those contacted in the course of work.EDUCATION & EXPERIENCE:A High School diploma or equivalent is required.Requires at least 2 years relevant work experienceA bachelor's degree or equivalent hours of college-level coursework plus professional experience is preferred.Knowledge of standard office practices and procedures.Skilled in using computer and standard application software CoStar, (Office 365) Outlook, Word, Excel.Skilled in using common office machinery and equipment.Ability to communicate effectively, both orally and in writing.Ability to follow written and oral instructions.Ability to establish and maintain effective working relationships with those contacted in the course of work.The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Real Estate Coordinator in Atlanta, GA.The Real Estate Coordinator provides administrative support for real estate transactions, lease administration, budget and PO tracking and is back up to the reception front office team.This role supports the real estate administrative process which includes but not limited to transaction support, lease transmittal and tracking, real estate contract updates, lease payment interface, and general support for real estate function. In addition, this role provides tracking of all PO's and work orders to include interfacing with finance regarding budget alignment on cost and service contracts. This role will back up the reception desk when necessary. This role will report to the head of Real Estate Transactions.ESSENTIAL JOB FUNCTIONS:Real Estate Support Transaction lease document handlingTransmittal execution and trackingReal estate database maintenance and updating lease contactsEstoppel requests processing and handlingSNDA requests, processing and handlingCertificate of Insurance requestLease documentation requestsAlignment with third party lease paymentsLandlord change of control updatesMaintaining lease spreadsheetMaintaining the real estate information for each location in SharePointAdministrative Budget and PO TrackingSubmits rent file in Appian for payment (2 X per month)Create PO and track to completionSupport new vendor set up tracking and setting up yearly PO requestTrack 3rd party services and work with finance to ensure they align to budgetGL Code incoming invoices as they apply to the facility and submit for payment in AppianCreate PO requisitions for as necessary and receive invoices against existing POsReceptionBack up receptionist position for breaks, lunch and other needsSupport receptionist team when there is an influx or issuesReceive TKE visitors and register guestWork closely with Human Resources on onboarding and offboarding of employees, including badge creation/deactivation for building access in Avigilon software, distribution of Pennant Park parking passes, & coordination with IT for equipment set up, and coordination and tracking of returned TK property as part of offboarding processCreate badges for building access; deactivate at visitor departureHandle incoming Ring Central calls and assist with department transfers or messaging needs to the correct regional representativeCoordinate outgoing mail, receive and distribute all incoming mail and packages by department/individual - including those of a highly sensitive nature

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

The beautiful Hilton Atlanta is looking for full-time Guest Service Agent to join their Front Office team! This is a 1200+ room property located in the heart of downtown, connected via skywalk to Peachtree Center mall and the MARTA Station. A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Ideal candidates for this position will have previous customer service experience, ideally at an establishment that sees high volume and has high standards of service! Interested c andidates should be available to work both AM and PM shifts, weekdays/weekends/holidays as needed What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:• Go Hilton travel program: 100 nights of discounted travel• Access to your pay when you need it through DailyPay• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications• Flexible shifts and days off• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare• Mental health resources including free counseling through our Employee Assistance Program• Best-in-Class Paid Time Off (PTO)• 401K plan and company match to help save for your retirement*Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing? Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description Summary The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy.Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.Prepare General Manager daily, weekly and month end reporting packs.Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies.Assist in the washing, drying, and folding of hotel laundry.Act as the security point of contact during various times in the shift.Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information.Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience preferred.Previous background from the extended stay industry preferred.Reading and writing skills are utilized when compiling department records, guest registration and reservation informationAbility to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.