Office Director Salary in Fort Lauderdale, FL

PresidentAt Broward CollegeThe Broward College District Board of Trustees is seeking a capable and experienced executive and administrator to serve as the next President and Chief Executive Officer. The selected candidate should have a proven track record of leadership in a public institution. The President will be responsible for overseeing all operations and services to ensure the achievement of the strategic plan, mission, vision, and goals. The appointment for this executive position will be effective from July 1, 2024.For complete information, See the Profile herehttps://www.myersmcrae.com/skins/userfiles/files/BrowardCollege-President-2024-FINAL.pdf ABOUT THE COLLEGEEstablished in 1960, the mission of Broward College is to achieve student success by developing informed and creative students capable of contributing to a knowledge and service-based global society. As a public college accredited to offer associate degrees, select baccalaureate degrees, and certificate programs, the institution and its District Board of Trustees are committed to fostering a learning-centered community that celebrates empowering and engaging students, faculty and staff. With approximately 50,000 students and 4,000 faculty and staff, Broward College offers 167 programs in eight career pathways that include specialized certificates, two- and four-year degrees, non-degree training, workforce readiness, and an extensive list of continuing education curricula. A 2020 Florida TaxWatch study reported that Broward College substantially increases the earnings of its graduates (total income to workers within the most recent year of graduates estimated to improve by $1.2 billion per year), gives students the best return on investment (nearly 10 percent), and provides substantial economic impact to South Florida (more than $1.7 billion). In 2023, the Aspen Institute named Broward College one of the top 10 community colleges among more than 1,000 community and state colleges in the nation. This marks the fifth time the College has earned recognition as a top 10 finalist for the Aspen Prize for Community College Excellence. Broward College is also the recipient of a transformational gift of $30 million from philanthropist MacKenzie Scott, who made the donation along with her husband, Dan Jewett.Board of TrusteesThe Broward College District Board of Trustees brings together community leaders who provide dedicated leadership to the College and its activities. The Governor of the State of Florida appoints this group of outstanding local citizens. As the governing board of the College, they are the stewards of Broward College's commitment to excellence, while they guide the College and implement the goals enumerated in their mission statement. Their desire to provide students with the academic skills needed to transfer to four-year colleges and universities, to enhance skills to be competitive in the rapidly changing job market, and to offer opportunities for continuing education, personal growth, and enrichment is a challenge they approach with enthusiasm. As a team, these community leaders are fully engaged in providing a future that offers increased higher education opportunities for Broward County residents.Broward College FoundationEstablished in 1971, the Broward College Foundation is a 501(c)(3) nonprofit organization and the officially designated means of making private, charitable contributions to Broward College. Our purpose is to change lives through education by providing community awareness, advocacy, and funding to the college. The foundation's volunteer Board of Directors works closely with the college's Office of Advancement to raise money to support scholarships, academic programs, and learning facility enhancements. We believe providing the opportunity education makes possible, to those who can benefit from it the most, is crucial to our community's future.CAMPUSESBroward College is made up of three primary campuses, which are connected to additional partnership centers, or branches, throughout Broward County:A. Hugh Adams Central Campus The A. Hugh Adams Central Campus, the college's first permanent campus, is in Davie. Originally opened with seven buildings on a 152-acre site, the Adams campus is now home to the Buehler Planetarium and Observatory; Institute of Public Safety, a gold LEED-certified facility for the training of new and veteran law enforcement officers; the Mayer Gymnasium; and a health sciences complex that includes a simulation center. The campus also features the Ralph R. Bailey Concert Hall and a visual and performing arts facility. The facility also houses the Rosemary Duffy Larson Gallery. Nearby is the Fine Arts Theatre, a 175-seat venue reserved exclusively for student theatrical productions. The University College Library there is a joint research facility owned by the college in partnership with Florida Atlantic University. The Adams Campus also is home to the College Academy @ BC, a collegiate high school opened in partnership with the Broward County Public Schools in 2001.Judson A. Samuels South CampusThe Judson A. Samuels South Campus, named for a South Broward community leader and one of the college's most influential trustees, is on a 103-acre tract in Pembroke Pines, just west of Florida's Turnpike. The campus is home to the college's Aviation Institute, located adjacent to North Perry Airport, as well as the joint-use Broward College/Broward County South Regional Library. The library is the first building in Broward County constructed to meet the standards of the Leadership in Energy and Environmental Design's (LEED) building rating system, set by the U.S. Green Building Council. Samuels South Campus has three partnership branches, including Pines Center, Miramar Town Center, and Miramar West Center.North CampusThe North Campus, in Coconut Creek, covers approximately 113 acres adjacent to the Florida Turnpike. Dedicated in 1972, North Campus has grown to more than a dozen buildings including the Omni Auditorium, Health Science Center II, the Toski-Battersby Golf Training Center and the Broward College/North Regional Broward County Library. It houses the Junior Achievement Huizenga Enterprise Village, named after Broward County entrepreneur and philanthropist Wayne Huizenga. North Campus also houses the college's manufacturing program and the Citrix IT Academy, part of the Citrix Academic Network. THE OPPORTUNITYThis presidency provides an excellent leadership opportunity for a well-experienced executive administrator with proven public institution experience to advance this college. The new president will have an opportunity to expand academic and workforce programs to meet the region's growing economic demands. The College seeks a strategic visionary with the experience and ability to integrate with the external constituents of the college, e.g., the local business community and state government. They must inspire excellence in others and bring exceptional experience and enthusiasm for leadership within and beyond the walls of the college. The President serves as the chief executive officer of the College and corporate secretary of the Board of Trustees (BOT), acknowledging that the BOT has oversight on the vision, policy, and planning for the College. The President carries out duties and responsibilities assigned by the Board of Trustees, by law, and by State Board of Education rules. Responsible for the operation and administration of the College, the president has a leadership team of College Vice Presidents and other key administrators. With a focus on continuous improvement and sustainability, the President will be a problem-solver, a listener, and an innovator. This officer will be an advocate for the growth of academic and certificate programs and for the continuing professional development of faculty and staff. As the chief executive officer, the President will foster and steward the College's mission. A confident and perceptive administrator who can make difficult decisions and pursue strategic courses of action, the President will work collaboratively with others, internally and externally, finding common ground among diverse viewpoints. The President will value the contributions of faculty and staff while seeking to advance the College's mission and goals to new levels. The President will understand the significant role the institution plays in the community at large and will have an active presence in the community promoting partnerships, seeking support, and developing relationships that benefit the College, its students, and its employees. This officer will also be visible and active on all campuses.ESSENTIAL DUTIES AND RESPONSIBILITIESLeadership and Administration Strategic Leadership - Assumes full responsibility for the organization, administration, and leadership of the College. Provides leadership for the academic programs and student support services. Policy and Planning - Makes policy recommend-ations to the Board of Trustees on all matters affecting the service area and recognizes their oversight. Conducts appropriate planning for the College, including recommendations for personnel changes and policy updates. Performance Improvement - Evaluates productivity, mission, and financial metrics to improve college performance with the implementation of performance-based incentives. Vision - Spearheads the new vision for the College and sets the strategic objectives aligned with the Board of Trustees to achieve the new vision.Financial Management and Fundraising Financial Oversight - Possesses a thorough understanding of various funding models with a history of sound financial management. Fundraising and Grants - Directs and supports fundraising and grant solicitation activities to enhance financial resources available for programs and services.Community and Partnerships Partnership Building - Promotes partnerships with local businesses, educational agencies, civic organizations, military bases, and community groups to benefit the College and community. Advocacy - Advocates on behalf of the College with state and local governments for the benefit of the College. Community Engagement - Provides leadership for the College's involvement and support in community activities. Acts as the public relations contact for the College.Compliance and Policy Policy Adherence - Adheres to and ensures compliance with all College and Board policies in accordance with Florida Statutes and the State Board of Education. Exercises broad discretionary power to carry out BOT policy. Serves as Corporate Secretary for the District Board of Trustees, engaging in policy recommendations and approvals. Legal and Accreditation Compliance - Ensures familiarity with institutional accreditation processes and legal requirements, administering contracts, and recommending site locations and utilization in compliance with regulations.Faculty and Staff Development Professional Development - Commits to professional development and success for all faculty and staff, fostering an entrepreneurial spirit and an institutional climate of professionalism. Personnel Management - Recommends additions or changes in personnel and in personnel policies. Provides for the formulation of all reports required by the BOT and local, state, or national agencies.Additional Responsibilities Performs other similar related duties as may be delegated by the District Board of Trustees, including lending influence in the development of higher education on local, state, and national levels.QUALIFICATIONS AND EXPERIENCEEducational Requirements The position requires a master's degree from a regionally accredited institution. Preference will be given to candidates with an earned doctorate from a regionally accredited institution.Experience Requirements Candidates should have fifteen years of successful, senior-level administrative experience in higher education. An equivalent combination of education and executive-level experience may be alternatively considered.Administrative and Strategic Skills Candidates should possess proficiency in planning, management, and oversight within a higher education framework. Demonstrated skill in budgetary planning, resource allocation, and strategic formulation to achieve financial targets and operational excellence is essential. A comprehensive understanding of the academic ecosystem, its administrative nuances, and operational best practices is expected.Communication and Networking Candidates should have established networking connections within national, regional, and state educational circles. The ability to effectively communicate and gain buy-in from stakeholders is required. Exceptional negotiation skills are crucial for the role. Candidates must demonstrate superior interpersonal skills, approachability, and the ability to manage multiple competing demands.Additional Requirements The role requires the ability to travel locally and out of town on College-related business and training. Candidates should uphold strong ethical standards and commit to Broward College's values and mission.Note: See sections 1001.65 and 1004.70, Florida Statutes, for duties and responsibilities as legally required by the State of Florida. Broward College subscribes to and endorses equal employment and educational opportunity. Its policies and practices will assure nondiscriminatory treatment of all persons without regard to race, color, age, national origin, religion, marital status, gender, gender identity, sexual orientation, disabling condition, ethnicity, pregnancy, or any other factor or condition protected by law. In addition, the College shall not solicit, collect, maintain, or utilize genetic information, as defined in Federal regulations for any purpose. Broward College makes every reasonable effort to accommodate persons with disabilities FORT LAUDERDALEFort Lauderdale offers beautiful ocean beaches, scenic inland waterways, and a broad range of cultural offerings. With an estimated population of 186,000, Fort Lauderdale is one of the largest cities in Florida and it is known for its outstanding quality of life. The city's year-round ocean breezes and sunny days allow residents to enjoy outdoor recreation and activities throughout the year. While continuing to be a popular tourist destination, Fort Lauderdale has successfully attracted a wide range of industries to diversify its growing economy. Today, companies and industries in the areas of marine, finance, manufacturing, high technology, aerospace, insurance, and film and television production call this ocean-side city home. Whether strolling the city's picturesque Riverwalk, visiting a museum, or enjoying entertainment and fine dining, Fort Lauderdale is a great place to live, work, and enjoy life. APPLICATION & NOMINATION PROCESSConfidential inquiries are welcomed, and nominations are invited.Applications1) All application packets must include the following: Cover letter that describes strengths, skills, and knowledge that will benefit this position Current curriculum vitae or résumé At least five professional references with full contact and e-mail information. (References will not be contacted without the applicant's consent.) A background and criminal report will be conducted on the finalists selected for campus interviews. 2) Submit application packet to [email protected] by May 3, 2024, (preferably as PDFs) for best consideration. Applications will be accepted until the position is filled. Additional information will be requested upon receipt of the application.NominationsSubmit nominations to [email protected] with complete contact and e-mail information for the individual being nominated.ConsultantsKenny Daugherty, President of Myers McRae Executive Search and Consulting, is conducting this search with Brianna Douglas, Vice President, assisting. Request a conversation by e-mailing [email protected].

Employment Type:Part timeShift:Evening ShiftDescription:A member of Trinity Health, Holy Cross Hospital is a full-service, non-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.This is a per diem position on the evening shift, 1pm - 9:30pm and every other weekend from 12 Noon to 8:30pm. This position is physically located in the Holy Cross Hospital Clinical Staffing Office.What you will do:Assist the Nursing Management Team in staffing and scheduling nursing personnel to meet the needs of the inpatient care units.Assist Director in maintaining all documentation related to staffing and scheduling practices.Make cost effective decisions in utilizing "stair-step" staffing model.Prepare and maintains spreadsheets and documentation of supplemental staffing.Display effective communication skills and serves as liaison for Nursing Services in both internal and external communications.Maintain professional growth and development through attendance at educational programs and in-services.MINIMUM QUALIFICATIONS: High school diploma or equivalency required.Healthcare background with knowledge of computerized staffing and scheduling systems is preferred.Effective decision making and problem-solving skills are essential.Excellent interpersonal skills and communication skills are essential.General offices computer skills are preferred.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

About CWSImagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. PurposeThe Office Manager is responsible for the oversite of the CWS Broward/Palm Beach Offices. The Office Manager provides program oversight, promotes involvement of local congregations and community members; supervises staff; completes monthly, quarterly, and annual reports. Represents Church World Service in the Broward/Palm Beach Counties area. ResponsibilitiesWork with staff, volunteers, and key stakeholders in the local community to ensure that refugees, asylees, and entrants reach the goals of self-sufficiency and adjustment to life in the U.S. through provision of information, services, and referrals.Promote teamwork, coordinate oad of staff, delegate responsibilities, and hold staff accountable. Communicate regularly with the Regional Director Southeast. In collaboration with the Regional Director Southeast address emergency situations as they arise and mediate conflict as necessary.Perform ongoing analysis of programmatic needs and make recommendations to the Regional Director Southeast.Monitor funding received from CWS and other sources to ensure responsible fiscal administration of programs.Oversee management of direct client assistance and other funds disbursed.Prepare (or oversee preparation of) regulathe worklr expense reports and reimbursement requests.Assist in the complete programmatic and financial reports for funding sources as required.Conduct regular reviews of client case files to ensure quality in service provision and fulfillment of documentation requirements.Participate in meetings on the national, state, and local levels as necessary. Represent CWS/IRP in interactions with the local community and refugee-related agencies. Provide ongoing training to staff on program developments and service requirements.Work various hours as necessary, including some night and weekend.Perform other duties as requested.QualificationsExperience in program management, planning, and development required. Previous experience in staff supervision is essential. Superior written and oral communication skills are a must. The successful applicant must have experience working in a multi-cultural environment and must be sensitive to the cultural and linguistic needs of clients. Diplomacy skills are necessary, as is the ability to work cooperatively with a wide range of organizations, including other resettlement agencies and mutual assistance associations, as well as local, state, and federal government agencies. The applicant must demonstrate creativity and initiative and must be able to handle multiple projects and responsibilities simultaneously. Education: Bachelor's degree, or equivalent combination of education and work experience.Experience: Previous work experience with refugee resettlement case management and direct social services required. Supervisory experience required.Other Skills:A high level of computer literacy is required, with proficiency in MS Office (Word, Excel, Access, PowerPoint) as well as internet and email applications. Ability to work with and maintain the integrity of confidential client and financial information.Strong interpersonal, supervisory, and customer service skills required. Strong English writing skills. Spanish and/or Arabic language fluency required. Special RequirementsMust have a valid driver's license.Must complete motor vehicle record check.Must be willing and able to travel.Background check required.BenefitsCWS offers a competitive benefits package that includes:- 403 (b) Retirement Plan- Medical, Dental and Vision Insurance- Generous Paid Time Off (21 Paid Days Off; 27 Days after 2 Years)- 14 Official Holidays- Sick Time Off (12 Accrued monthly)- Life Insurance and AD&D- Long Term and Short-Term Disability- Employee Assistance Program (EAP)- Health Savings Account- Flexible Spending Accounts- Commuter Benefits

Employment Type:Full timeShift:Description:*Is knowledgeable of and ensures that supervised Associates are knowledgeable of applicable current compliance policies and procedures, laws and regulatory developments including their responsibility to comply with applicable laws, regulations and Holy Cross Hospital policies as a condition of employment, as well as reporting mechanisms such as the corporate compliance hotline.* Maintains a courteous and helpful manner when working with patients, physicians, and associates. Avoids responding emotionally and defensively.* Demonstrates ability to function as a team member by interacting with fellow workers in a way that promotes a harmonious and cooperative working environment.* Demonstrates flexibility in assignments.* Attends meetings as requested by management.*Displays knowledge of problem-solving skills and coordinates work area activities.*Is accountable for the timeliness and accuracy of all patient care data input inpractice*Participates in the preparation of certain components of the budget and is accountable to maintain compliance with these components. , i.e., labor costs, office supplies, medical supplies, maintenance and repair costs.* Oversees that the office abides by OSHA rules and regulations.* Oversees that all divisions are oriented and trained in JCAHO standards.Conducts evaluations, in conjunction with Operations Director in a timely manner as required and specified in policies.* Monitors attendance and initiates disciplinary action as needed and submitsrecommendations to Operations Director for approval.* Evaluates individual work performance and attendance and initiates disciplinary action, when needed, in accordance with Human Resources policies. Submits recommendation for termination to Operations Director for approval prior to discussing with associate.MINIMUM QUALIFICATIONS * Bachelors degree required* Minimum of three (3) years job related experience in medical office setting is required.* Previous supervisory experience is required.* Knowledge of billing procedures and all insurances as well as all governmental regulations is necessary.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

The Hilton Fort Lauderdale Beach Resort is looking for an Assistant Director of Housekeeping to join their team!This stunning 374 room hotel is located three miles from Las Olas Boulevard's vibrant restaurants and shops, offers a full-service spa, multiple dining options and also boasts an outdoor pool and private cabanas.An Assistant Director of Housekeeping is responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As an Assistant Director of Housekeeping, you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments Inspect public areas and guest rooms to ensure compliance with quality assurance standards Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service.Your Responsibilities:People ManagementAttracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers.Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities.Regularly influences and mentors community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethicHolds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business resultsConducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews.Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives.Relationship ManagementWorks alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client.Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high risk accounts.Models company culture, values, and brand promise to foster and strengthen client relationships.Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services.Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency.Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives.Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus.Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations.Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client.Oversees the onboarding of new clients and establishes go-forward service expectations.Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client.Operations ManagementTakes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover.Is accountable for managing FirstService client contracts and obtaining timely renewals.Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing.Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives.Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff.Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions.Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule.Regular attendance and punctuality are essential functions for the role.Skills & Qualifications:Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders.Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction.Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results.Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily.Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager.Excellent leadership skills to coach, always develop and motivate community managers and other direct reports.Excellent time management skills to meet deadlines and display efficiency.Bachelor's degree in business or related field from an accredited college or university.5 to 7 years' experience in property management, construction or hospitality preferred.Experience in operations, account management or relationship management asset.Valid state driver's license and state-mandated vehicle insurance.Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired.Physical Requirements:Must be able to lift 25lbs.Must be able to sit for extended periods of time.Must have finger dexterity for typing/using a keyboard.Must be able to sit for long periods of time at a desk.Must be mobile enough to move around the office.Must be able to hear to receive telephone calls and voice mail messages.Schedule: Monday-Friday 8:00am - 5:00pmWhat We Offer:As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.Disclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.