Services Engineer Salary in Exeter, NH

Job Description C/A Design, Inc. is part of the Heico Companies, and in aggregate, Heico's businesses generate more than $3.2 billion in revenues. C/A Design is an innovator and leader in the Brazing industry providing custom engineered cooling solutions while leveraging decades of cutting edge, industry leading, brazing experience. Our customers rely on us to deliver the complex parts they create. Protecting the Warfighter is our mission. Our new state of the art 120k sf production facility located in the beautiful seacoast town of Exeter NH will raise the bar in high precision machining. The Maintenance Manager provides direction and leadership in support of the maintenance, repair and oversight of the C/A Design manufacturing facility and grounds. The Maintenance Manager will play a key role in the overall success and performance of the C/A Design organization and its new state of the art aerospace and defense high precision machining facility. The Maintenance Manager position is a highly regarded role amongst the management team and will receive direction and support from the Plant Manager. This hands-on leader will be expected to embrace and exhibit our culture of honesty, integrity, and good corporate citizenship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Continually strives towards a culture of proactive safety. Direct and support the maintenance technician and supporting staff in all maintenance activities including complex assignments. Maintains function and reliability of facility systems and associated equipment by implementing and providing oversight of a preventive maintenance program. Facilitates the operation and testing of systems and equipment. Working in conjunction with department leads will schedule the flow of maintenance related work while being mindful of critical production deadlines. Support Plant Manager and lead Engineer in the development of strategies and plans which align with operational needs, while minimizing risks, and maximizing the useful life of the assets being maintained. Maintain records and coordinate service/repair via outside contractors on a variety of high precision machining equipment and other large -scale equipment. Participate in the opex and capital planning process and repair vs. replace decisions. Carry out inspections of the facility and assets to identify and resolve issues. Coordinate response to internal inquiries for maintenance support; review, prioritize and assign tickets from the work order system. Support compliance audits and quality assurance reviews; review performance reports and implement corrective actions. Partner and coordinate with Environmental Health and Safety coordinator on safety related topics and initiatives; active participant of the safety team. QUALIFICATIONS: Associate degree or equivalent, technical training or certifications relative to equipment maintenance/repair highly desirable. 10+ years of hands-on maintenance experience in a manufacturing setting. Knowledge of CNC, machine shop environment - working experience in a similar environment highly desirable. Strong working knowledge of building systems, Hydraulic, Plumbing and Electrical. Knowledge of industry-leading practices and suggestions/solutions for continuous improvement. Strong computer knowledge with ability to utilize MS Office. Effective communication skills with the ability to interact and partner with all levels of the organization. Leadership capabilities, and a team player mentality. Ability to anticipate needs, multitask, manage shifting priorities and work in a fast-paced environment. Must maintain a valid driver's license. C/A Design is an equal opportunity employer.Job Requirements

Job Description C/A Design, Inc. is part of the Heico Companies, and in aggregate, Heico's businesses generate more than $3.2 billion in revenues. C/A Design is an innovator and leader in the Brazing industry providing custom engineered cooling solutions while leveraging decades of cutting edge, industry leading, brazing experience. Our customers rely on us to deliver the complex parts they create. Protecting the Warfighter is our mission. Our new state of the art 120k sf production facility located in the beautiful seacoast town of Exeter NH will raise the bar in high precision machining. The Maintenance Manager provides direction and leadership in support of the maintenance, repair and oversight of the C/A Design manufacturing facility and grounds. The Maintenance Manager will play a key role in the overall success and performance of the C/A Design organization and its new state of the art aerospace and defense high precision machining facility. The Maintenance Manager position is a highly regarded role amongst the management team and will receive direction and support from the Plant Manager. This hands-on leader will be expected to embrace and exhibit our culture of honesty, integrity, and good corporate citizenship. ESSENTIAL DUTIES AND RESPONSIBILITIES: Continually strives towards a culture of proactive safety. Direct and support the maintenance technician and supporting staff in all maintenance activities including complex assignments. Maintains function and reliability of facility systems and associated equipment by implementing and providing oversight of a preventive maintenance program. Facilitates the operation and testing of systems and equipment. Working in conjunction with department leads will schedule the flow of maintenance related work while being mindful of critical production deadlines. Support Plant Manager and lead Engineer in the development of strategies and plans which align with operational needs, while minimizing risks, and maximizing the useful life of the assets being maintained. Maintain records and coordinate service/repair via outside contractors on a variety of high precision machining equipment and other large -scale equipment. Participate in the opex and capital planning process and repair vs. replace decisions. Carry out inspections of the facility and assets to identify and resolve issues. Coordinate response to internal inquiries for maintenance support; review, prioritize and assign tickets from the work order system. Support compliance audits and quality assurance reviews; review performance reports and implement corrective actions. Partner and coordinate with Environmental Health and Safety coordinator on safety related topics and initiatives; active participant of the safety team. QUALIFICATIONS: Associate degree or equivalent, technical training or certifications relative to equipment maintenance/repair highly desirable. 10+ years of hands-on maintenance experience in a manufacturing setting. Knowledge of CNC, machine shop environment - working experience in a similar environment highly desirable. Strong working knowledge of building systems, Hydraulic, Plumbing and Electrical. Knowledge of industry-leading practices and suggestions/solutions for continuous improvement. Strong computer knowledge with ability to utilize MS Office. Effective communication skills with the ability to interact and partner with all levels of the organization. Leadership capabilities, and a team player mentality. Ability to anticipate needs, multitask, manage shifting priorities and work in a fast-paced environment. Must maintain a valid driver's license. C/A Design is an equal opportunity employer.Job Requirements

Senior Business Process Engineer - ServiceNowUS--Job ID: 2024-6746Type: Regular Full-Time# of Openings: 1Category: CUSTOMER SUCCESSRemote - United StatesOverviewNWN Carousel is the leading Cloud Communications Service Provider (CCSP) focused on transforming the customer and workspace experience for commercial, enterprise, and public sector organizations. We deliver hybrid work experiences for millions of users across North America’s 7,000 leading organizations. Our integrated devices, communications apps, AI-enabled contact centers, networking, security, and analytics allow our customers to learn, discover, work, and connect from anywhere - all delivered as a cloud service that’s simple to use and manage. To learn more about our solutions please visit www.nwncarousel.comResponsibilitiesAs a Senior Process Engineer specializing in ServiceNow implementation, your role involves designing, implementing, and optimizing ServiceNow solutions to enhance business processes and workflows.Scope of Role Responsibilities Essential, key job responsibilities for this role include, but are not limited to:ServiceNow Implementation: Lead the end-to-end implementation and enhancements of ServiceNow modules, ensuring alignment with business requirements.Process Optimization: Analyze existing processes, identify bottlenecks, and propose improvements using ServiceNow capabilities.Collaboration: Work closely with cross-functional teams, stakeholders, and end-users to gather requirements and deliver effective solutions.Testing and Quality Assurance: Conduct thorough testing to validate ServiceNow functionalities.Adhere to IT policies, procedures, and standards for hardware/software, security, request/ticket tracking, source control, and change management. Additional job responsibilities include, but are not limited to:As new technology is introduced, quickly acquire sufficient knowledge and skills to provide a high level of support during conversion activities and after implementation.Identify, recommend, design, and implement solutions that automate routine/repetitive processes, providing an optimized and efficient infrastructure.Other responsibilities as assigned.QualificationsRole Qualifications and RequirementsThe following are minimum qualifications and requirements required for this role:Process Engineering: Experience in process analysis, design, and optimization.Problem-Solving: Strong analytical skills to address complex business challenges.Communication: Effective communication and collaboration skills to work with diverse teams.Change management, the ability to work effectively and drive alignment in a large environment through strong communication and empowerment required.Demonstrated knowledge and expertise in bridging business and technical disciplines, evaluating and determining appropriate risks required.Strong requirements gathering experience working with end users.Strong written and verbal communication skills.Expert level business process modeling skills utilizing BPMN, UML, or similar modeling methodology leveraging business process or software modeling tools Visio, Lucid, or similar.Experience working within hybrid agile SDLC environment, utilizing scrum-based projects and user stories to define & work development tasks.Ability to execute against multiple work streams in a fast-paced environment to deliver iconic experiences that resonate with users of different industry verticals.The following qualifications are ideal, but not required:Bachelor degree in Engineering, Information Technology, Operations, or related field preferred.ServiceNow Expertise: Deep knowledge of ServiceNow platform modules, such as: Case Management, Service Catalog, Incident Management, Change Management, CMDB, Asset Management, Contract Management, Order Management, CSDM, Demand Management, Project Management, Resource Planning, and other modules.Certifications: ServiceNow certifications are advantageous.Prior experience at a Managed Services Provider preferred.Prior experience working remote a plus.NWN Carousel is an Equal Opportunity Employer: NWN Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.Equal Opportunity Employer, including disability/protected veteransPI242603866